Reviews of Specsavers Opticians and Audiologists - Newport. (Optician) in Newport (Gwent).

Specsavers Opticians and Audiologists - Newport

356 Reviews

175 Comments

Optician

Unit 2 Austin Friars, Newport NP20 1DQ, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Specsavers Opticians and Audiologists - Newport, Optician in Newport (Gwent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Specsavers Opticians and Audiologists - Newport

Sunday

10am–4pm

Monday

9am–5pm

Tuesday

8:30am–5:30pm

Wednesday

8:30am–5:30pm

Thursday

8:30am–5:30pm

Friday

8:30am–5:30pm

Saturday

8:30am–5:30pm

Popular times

Sunday

9
10
11
12
13
14
15
16

Monday

8
9
10
11
12
13
14
15
16
17

Tuesday

8
9
10
11
12
13
14
15
16
17

Wednesday

8
9
10
11
12
13
14
15
16
17

Thursday

8
9
10
11
12
13
14
15
16
17

Friday

8
9
10
11
12
13
14
15
16
17

Saturday

10
11
12
13
14
15

Reviews of Specsavers Opticians and Audiologists - Newport

J. C.

Fantastic staff here but I couldn’t wait to get out of the store because the doors have broken and stay open permanently. Absolutely freezing, I do not know how they work in these conditions. The doors have been broken for months apparently. Specsavers is a profitable company - shame on them for not sorting out the basics for their staff and their customers.

Collected 2 new pairs of specs - only took 10 minutes!!

J. H.

Adhered to covid guidelines... Helpful and friendly

J. P.

Very good customer service and product

M. A.

They are very attentive and caring...

P. S.

Same as all specsavers good allround service

I. J.

Very professional. Love the place.

C. O.

Actually received correct glasses for my eyes .

M. H.

The best place for your eyes :D

S. L.

I aways use them the best for me always

M. B.

Nice and knowledgeable staff

A. S.

Great specsaver in newport Town centre very friendly helpful staff have had eye scan there having been referred from boots opticians for hospital checkup all done within 48 hrs too excellent and husband using the contact lenses centre upstairs did not have to wait long either 😀

R. D.

Awsome place rustle is amazing !

D. T. (.

Friendly service and very thorough.

D. Z.

I had to wait longer than my appointment

C. W.

Been there customer for many years now

T. G.

Very thorough examination

K. M.

You couldn't ask for a better service

D. D.

Really helpful, accessible place.

J. C.

Excellent service and prices

D. P.

Great Staff. Great Service.

B. D.

Friendly and professional staff and service

D. H.

I went in recently with my Mother for her Cataract check and they were great. I give three stars not five as during my routine appointment I was told I needed to wear correction for reading and driving and tried to hard sell contact lenses. I was concerned this advice, my vision is better than my wife's when driving, so a trip to Swansea Hospital for a second opinion proved I did not need any correction for driving. I would say the Aneurin Bevan NHS service is 5 🌟 but the private assessment for that specific Optician is 1 🌟 UPDATE: Changed to five 🌟 from three 🌟. I was called for my routine checkup, I I explained my frustration preventing my return. I was assured the optician at issue no longer worked for them. My return checkup was perfect from booking an appointment through to completion of assessment. Thank You!

A. L.

Friendly, nhs, sells glasses and does eye tests

m. d.

Nice staff it's an optician

N. P.

Great service

J. S.

Very friendly and very helpful

L. O.

Staff are helpful and knowledgeable!.

C. P.

Great customer service

P. B.

Nice friendly staff

A. B.

Great professional staff?

P. B.

Polite

C. O.

Staff were amazing

The staff were lovely. Saw the optometrist on time. It was really clean and comfortable in there. I had great help from the staff which knew their products and offers. They were able to give me some great advice. They have a really great customer care service from start to finish. Thanks so much for my glasses :-)

s. w.

Lovely helpful staff

Excellent with children

N. M.

Good service and reliable

J. H.

Visual

O. H.

Very good

j. m.

Pricy but ok

M. H.

Staff are fantastic

O. H.

Very good

C. S.

Good

A. L.

Fantastic service.

M. S.

very helpful and friendly service

G. J.

Just ok

A. R.

Very busy

A. W.

Clean, helpful, polite.

C. G.

Very professional

V. H.

Cheap glasses which are quite a spectacle!

D. R.

Excellent service

P. F.

Excellent service

A. H.

Amazing staff

C. S.

Good

P. J.

Great service

V. R.

Very expensive in there to get new glasses..Eye tests are thorough though.

K. D.

Good service

R. Z.

Very professional!

L. M. D.

Always attentive

M. S.

Great value

G. W.

Very tougher eye check

D. L.

Great Value.

K. J.

Best opticians

I. B.

Good place

C. B.

Professional and clean

N. T.

Helpful staff

E. E.

Could not fault this service! I was seen by multiple members of staff who were all fantastic, especially Natalie who went out of her way to help me when I came in on Friday with sudden pain in my eye. The team here was fantastic, my mother and I were really impressed. Her and my brother frequently come here for their prescriptions and have not had one bad experience.

C. G.

Helpful

M. A.

Excellent

J. P.

Amazing

S. O.

Lovely

l. g.

☆☆☆☆

S. E.

Professional.

D. M.

Nice polite staff!

K. 2.

Nice service, you can get your eyesight checked and buy glasses relatively quickly and cheaply

F. L.

Good strength

K. C.

s. l.

This is a huge place and has 2 floors. The 2nd floor is like a hospital for people with eye problems. I was a there with the ambulance look me up in the lift in a wheelchair as I was a patient to the second floor and the staff they are amazing and so very kind .

J. E. L.

M. S.

D. G.

L. B.

R. M.

R. g.

Went here today for an eye test and I can't remember the last time the customer service anywhere was this good. Everything ran to schedule, the staff were friendly and polite, and COVID precautions were brilliant, I felt completely safe my chair and table were even cleaned before I sat down.

J. J.

All the staff we dealt with were very friendly. Good selection of glasses and sunglasses. Always a pleasant experience using them as my opticans.

S. O.

Greeted by a young person on the door, very polite and asked me take a seat. Very busy but managed to get a seat. Lovely Muslim lady took me for a few questions and a few tests and then asked to take a seat. Sat for a little while and was then escorted to the optitonist. Very professional, optician examined me and confirmed my eyes were not bad for nearly 50. Spoke about reading glasses. She was great. Good service, good prices and options. Recommended.

G. T.

Always find your waiting around to go into appointment even though its booked. Done everything I needed, also had an eye scan. Thankfully all OK.

T. G.

Very friendly helpful staff. I'm sheilding for health reasons my immune system is very low. I collected my glasses but due to Covid19 I was handed then in a bag, I wasn't allowed to have them fitted due to the restrictions, but as they don't fit I have to make another appointment to have them fitted "from a distance" putting myself at risk again by going back into town, surely it would be quicker and safer for everyone to have them fitted on collection, saving am unnecessary appointment to go back.

A. “.

We visited on Jan 28th and Sunday Feb 9th. Both times the service provided was 1st class. The staff were welcoming and attentive and gave great advice and guidance regarding choice of frames and options on lenses. A very enjoyable experience.

S. H.

Very good friendly service from optician and all the other staff were friendly and helpful too. Thanks

T. G.

Helpful staff, efficient system, great that sanitiser available, screens in place and staff wipe equipment down between each customer

S. W.

I walked in and was greeted and shown to a seat straight away, was very busy but staff had time to answer my questions. Optician was very knowledgeable. Came away with 32 paifrs of glasses and it wasn't a fortune. Well done

S. B.

I take my nan here on regular check ups. The staff are incredibly knowledgeable about her condition and explain it so well to her.

D. R.

Expertise, care and friendliness. Top Specsavers selection of frames. Hearing centre. Contact lens centre. Also a NHS eye treatment centre. Observing all Covid guidelines. I always get a warm welcome here.

T. W.

Close to bus station .Easy access into the store staff very friendly and attentive.. Very informative of their products. You get seen very quickly. Plenty of staff to see customers.Always pleasant to visit this store

M. G.

Large opticians, lovely staff and easy to find

S. C.

First time going here and all I can say is good old fashioned customer service nothing was too much trouble, everything was explained in a way that was easy to understand, I never felt rushed and to top it all off I didn’t need to take a second mortgage out to pay for my very stylish designer glasses.keep up the good work Newport needs more businesses like yours.

f. d.

Had my eye test yesterday at specsavers Austin friars. Very prompt with my appointment and a very friendly professional service very pleased. Many thanks steve palmer.

S. S.

Just had my eyes tested at Newport Shropshire and I must say the experience was so relaxed, the staff were very friendly, helpful and patient, they took time to explain just about everything I wanted to know. Top marks to all, well done.

S. C.

Great, fast and efficient service. I felt extremely safe with all the Covid measures in place and recieved fantastic service from both Craig and Dan. Thank you.!!!

M. W.

Excellent eye test all aspects of eye health explored. Came away with the feeling that my sight was in safe hands.

O. L.

If your child requires glasses highly recommend using this store

F. S.

You are bunch of wonderful people! Thank you for your sincere care.

G. C.

Awesome service from Spec Savers Newport, excellent value.

w. D.

Saw me as an emergency, even with everything going on at the moment. Really lovely people and great service. Thank you so much

d. l.

Service is good as to having an eye test and sorting out new glasses. But do you need to make another appointment to pick up glasses??

K. S.

Lovely. Friendly staff and quick. My daughter felt right at ease.

s. g. 3.

friendly helpful staff reasonable prices very clean

t. o.

From walking in and the very pleasant welcome from the lady on the door to Sam helping myself and o/h choose our glasses. Sam is very knowledgable with a very relaxed manner. giving advice to what glasses suit. He looked over previous history of glasses we have had and picked up the possible reason why a previous pair were not quite right. He was spot on. We picked our glasses up a week later and all good. Top job Sam 👏. First class service from this man.

S. W.

Great service and helpful staff despite having to work under difficult conditions with the covid 19 restrictions.

a. r.

Friendly and professional staff. I had a good experience for my first time there. I will definitely come back.

G. M.

Social distance is maintained and it is comfortable and safe. Well done for organization and Covid standards

S. D.

Went in today to get my ear pads replaced, the kind gentleman had it replaced in minutes. Fantastic service thankyou very much !

T. M.

Staff were very helpful, nothing too much trouble. Took the time to explain everything they were doing/needed to do

S. O.

Staff absolutely brilliant. Very helpful. Great experience.

C. U.

No hassle straight in, sat down socially distanced everyone wore a face covering, real friendly and good value for £££

M. D.

Great service every time i visit. Staff very pleasant and efficient.

D. E.

Nice people. Very patient. Knowledgeable. If you want some new, electronic ears (hearing aids) it's the place to go.

P. C. S.

Very busy but plenty of staff and I was well looked after. Thorough examination and my requests were met efficiently.

K. F.

Very professional & very friendly, nice clean environment, well done

b. D.

Good service

J. T.

Really pleased with my glasses. Perfect fit and perfect vision.

S. G.

Helpful staff. Appointment only all glasses are cleaned after touching them.

M. T.

Wheelchair access here. Hearing test available. Large choice of glasses.short waiting time for appointment

h. t.

Absolutely brilliant hairdressers, fab with kids. Really friendly would definitely recommend.

A. A.

Kind and very pleasant workers. Also I always get Specsavers glasses because they have free lifetime repairs!

J. T.

Called at 1030am to confirm appointment, went to collect prescription glasses are 1415 only up be told they weren't there!

S. N.

Well organised (social distancing etc) and very friendly helpful staff.

K. R.

Approachable staff and always quick to provide me with my back up contact lenses when in need.

A. P.

Much bigger and better than the Cardiff branch. They take Covid precautions seriously, making me feel comfortable and safe as a customer. Quick and efficient service, but always busy, so book in before you go.

M. T.

Used Specsavers for many years, staff always great and knowledgeable. Would recommend to all without hesitation.

A. E.

Knowledgable staff. I was seen in time for my hearing appointment. They said my hearing was not such that I needed an aid. I appreciate that honesty.

S. C.

Very good experience here got my new prescription sunglasses here nice helpful staff

L. S. (. w.

All staff are very friendly and helpful

m. b.

Specsavers made new glasses.... very good...

S. S.

Fantastic experience from start to finish, customer service at its finest....m

M. M.

Nice friendly staff, plenty of deals to be done when buying new bins.

M. T.

Used Specsavers for many years, staff always great and knowledgeable. Would recommend to all without hesitation.

J. M.

Really helpful and friendly staff and very quick service

M. M.

Brilliant fixed my glasses for me, very thankful

R. D.

Lovely experience. A very clean sanitized place with happy friendly staff.

s. b.

Good helped my sister getca new glass

l. w.

Verry goos survive loveley staff verry understanding and realy helpful cant recommend any more that I can

S. G.

Great price for glasses and very friendly helpful staff

F. F.

Great glasses friendly knowledgeable staff and a professional service

M. R.

Very good eye experts in there and lovely stylish premises.

C. M.

Helpful staff who process you very quickly when it comes to getting an eye test.

L. M.

Very efficient and helpful staff from the greeter,to the optician.

K. E.

Everyone was very approachable, helpful a D good knowledge.

G. D.

Very organised.in and out in no time.

P. B.

Great place, great service, very friendly

J. S.

Easy to require an appointment online. In store all COVID safety procedures in place. We felt safe. Staff very knowledgeable & supportive when picking new glasses. Staff friendly & approachable.

K. T.

Quality staff, always polite and fast to help

K. M.

Staff very helpful

B. H.

All very up to date. But I felt like I was in a queue of cattle.

J. S.

Brilliant store, helpful and supportive staff.

M. P.

Lovely staff and a very good eye test

Place to see a high professionals. Good services and usege of high technology.

T. K.

One of the place with high professionals and perfect services.

J. C.

Staff seem Very regimented .but Very helpfull.

K. S.

Very helpful staff, but very busy

A. O.

Looked after my mother while she was having her ears syringe Xx

K. H.

l went and had my eyes tested as my glasses did break and I was due for a eye test again anyway. I was early for my appointment, but still wasn't waiting long.I had a young gentleman who done my eye test and he was lovely and really friendly and helpful. just waiting to go and pick up my buy 1 get your second one's free. Brilliant price and service by staff..