Reviews of Vision Express Opticians - Newport, Isle of Wight. (Optician) in Newport (Gwent).

Vision Express Opticians - Newport, Isle of Wight

96 Reviews

50 Comments

Optician

Optician

120 High St, Newport PO30 1TP, United Kingdom

Description

Information of Vision Express Opticians - Newport, Isle of Wight, Optician in Newport (Gwent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Vision Express Opticians - Newport, Isle of Wight

Popular times

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Friday

Reviews of Vision Express Opticians - Newport, Isle of Wight

P. P.

A very professional team, the optician is first rate. I've had better service here on the island than when I lived on the mainland. Everyone in the shop on the high Street is polite and very good at what they do.

K. C.

On entering the store, I knew what I wanted so the process was straight forward and handled methodically and professionally. Prescription in hand, I was seated facing a member of staff who talked me through the options for my varifocal lenses. Just honest opinions and advice, without up-selling to the most expensive options. Next, the frames. Not the greatest choice compared with some opticians I've been to, but I found something quite quickly with the aid of supportive and informative input from the same experienced member of staff. The fitting process seemed quite technical, but everything was explained and my details were soon input into the system. The payment process was a breeze and I left a satisfied customer. Sadly, I don't think the member of staff made a strong enough point of introducing herself, although I'm sure she did have a name badge. Constant happy banter and relevant information made the whole experience one that would make me recommend this branch of Vision Express.

C. B.

Good clean environment and good service.Would recommend.

M. W.

From the moment I was welcomed into the store the service was courteous friendly and professional and I was in and out and my new glasses ordered all within 30 minutes. Perfect all round and would not hesitate to recommend vision express newport branch. Well done all of you guys.

M. T.

The team at Newport were very helpful and supportive. I am looking forward to my new prescription. Thanks to them I was able to select a clear plastic frame which isn't available at other opticians. I hope to trade with them for many years to come. he he.

M. B.

Fantastic customer service, very professional at all times, would highly recommend, if I could give more stars I would, looking forward to getting my new glasses.

c. s.

Can not fault this opticians, great service and care

J. G.

Very attentive, informative staff. Customer service excellent. Overall very good experience

J. V.

Fantastic advice and service at the Newport Isle of Wight branch, the staff are really friendly and very professional.

E. K. W.

From start to finish was a lovely experience. Friendly knowledgeable reassuring & professional ~ thank you very much 🙏

R. C.

Staff were polite and welcoming. I was taken to the optometrist who did several checks and measurements and went to length to explain they were for and after each test what the results meant.

J. H.

Nickie was brilliant, I felt she looked after my needs, nothing was roo much trouble and she made sure that I had time to spend on trying glasses. I have limited mobility and didn't feel rushed, additional space was given without fuss or question. Excellent

M. W.

Staff were very pleasant and extremely helpful. Covid measures were good and I felt completely safe.

J. B.

Went to Newport IOW Branch to ask for help with reading glasses I had purchased some months before. They advised me and helped me. Very efficient and kind.

D. C.

Very good very professional

E. M.

Very professional and helpful staff throughout the organisation, would recommend and use again

P. M.

Brilliant service and customer care . I am very happy with the way I was treated and nothing was too much trouble 😃

A. P.

A very good appointment ,all staff really lovely and welcoming , helpful and kind .

J. C.

Great, hi tec, efficient service. Good care and attention. Will continue to be a happy customer.

P. S.

Warm welcome when I entered, quick service, easy explanation at every stage, efficient, precise, elegant service from Nicky🌟🌟🌟🌟🌟

P.

Really helpful, friendly staff. The optician lady was really good as well. She explained my issue clearly in layman's terms

K. A.

Excellent customer service and a really friendly team. Wouldn't go anywhere else.

C. P.

Very pleased with all. Emergency and fitted me in the same day.

N. B.

Test went well but very poor selection of glasses do was not able to perchase any

N. R.

Excellent service From temporary manager Jack Will go back again and again customer service Amazing ❤❤🙏

P. L.

Noisy store and quite small. No privacy. Optometrist very pleasant and competent. Would have been nice to see staff in uniform.

e.

In every way they were really professional, polite and helpfull

M. C.

Excellent professional service and very good communications would recommend 100%

A. B.

Great service very efficient and friendly staff

K. G.

Staff are always so friendly and helpful. I wouldn't go anywhere else

C. B.

I had a wonderful experience with very friendly helpful staff

B. S.

Katie was extremely pleasant and professional, making my choices very easy.

M. Q.

Excellent service from the moment I walked through the door.

P. D.

Lovely staff. Very friendly helpful and Professional.

V. C.

Great customer service!

E. C.

Very friendly and knowledgeable staff

J. S.

Professional, friendly, great service.

S. B.

Very helpful staff

S.

nice staff

S. W.

Helpful and Attentive service

C. E.

S. H.

J. C.

J. C.

M. a. R. O.

Found all members of staff, including the Optician very helpful and pleasent to talk to, explaining all the procedures, including allowing myself to view the screen when checking if the Macular Degeneration in my right eye was wet or dry. (Dry luckerly). Yours Roger O'Nions

L. B.

After an initial hiccup, soon rectified, another very professional service from VE !

K. D.

I received a call from a lovely lady on Saturday confirming my detail and confirming my appointment. The staff were very friendly. I was explained in detail of what was happening during my test. The optician was very thorough. I’m looking forward to receiving my new glasses the pricing was reasonable. I would definitely recommend vision express.

F. M. A.

The staff are kind and welcoming. The place was neat and tidy. It was sir Roger who helped me especially. He's brilliant in giving answers to my inquiries. He's also so kind, i and my friend think he's superb in giving customer service👍

K. G.

My optician and eye health check were great, easy, and the staff were reassuring and chatty

r. l.

Extremely friendly and helpful staff. Received great service and excellent guidance buying my spectacles and contact lenses. Thanks very much.

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