Reviews of Vision Express Opticians - Northampton - The Grosvenor Shopping Centre. (Optician) in Northampton (Northamptonshire).
Vision Express Opticians - Northampton - The Grosvenor Shopping Centre
23, Princes Walk, Northampton NN1 2EW, United Kingdom
Description
Information of Vision Express Opticians - Northampton - The Grosvenor Shopping Centre, Optician in Northampton (Northamptonshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Vision Express Opticians - Northampton - The Grosvenor Shopping Centre
Sunday
10:30am–4:30pm
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–6pm
Friday
9am–6pm
Saturday
9am–6pm
Popular times
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Reviews of Vision Express Opticians - Northampton - The Grosvenor Shopping Centre
J. L.I visited on the 11th of May with my girlfriend, she is looking for a pair of sunglasses, the staff were extremely helpful. She also had 2 pairs of expensive sunglasses that needed repairing, the manager fixed both pairs free of charge. Thanks very much we will definitely return
J. H.Routine eye test. I felt really well looked after. Nic the optometrist was very professional, informative and kind. Victoria was lovely, and helped me a lot with choosing and fitting the frames. Prompt and good service all round.
L. K.My visit to Vision Express is always fully satisfied by their trained staff which always give me a peace of mind that am checked properly & advised by them to best of their knowledge for the up keeping of my eye sight for another year, the staff is very polite & friendly from beginning to end. I fully recommend my family & friends to go to Vision Express always for safety of their eyes.
F.Went to western Favell last time, useless. But this branch was the best options I've ever been to. All the staff friendly and helpful, Pal is an excellent optician.
n. l.First class service today I'd managed to break my glasses and enquired if they could be repaired and a straight reply with no erm or argh they put my glasses back into good use my grateful thanks and definitely 5 stars
C.Chose as my new optician based on the effusive reviews. This was a very good decision. The staff are incredibly polite, professional, and helpful. I could not recommend more highly.
A. C.In my opinion, this is the best opticians I have been to. I have seen Nick for 2 eye tests. And impressed on knowledge and care. Assistants are extremely professional and offer advice without blowing the budget!! Very impressed!!!
K. H.Excellent customer service, the staff members are very professional and always helpful. I have lost the container with contact lenses in it the other day, rang them up and got another pair picked up from the store free of charge! Thank you.
T. H.I have always found Vision Express very good,the optician's are very good and always put you at ease,everything they do is always explained to you. The staff are always helpful and if you need help choosing glasses they are always on hand, I would recommend Vision Express to all my friends and family.
m. w.Very friendly staff along with great help. Customer service 10/10 very pleasant to deal with.
Y.This was my first visit to Vision Express and the experience is incomparable to another leading high street opticians. Excellent service from Victoria choosing glasses and a relaxed yet informative eye test from Graeme. Will recommend and will certainly return when I'm next due a test.
T. S.I had a very pleasant meeting with the staff at your Northampton branch having broken my. glasses frame and having had new lens put into my old frame
I was faced with buying new glasses complete but the staff went that extra mile to sort the problem. Complete Customer Service
M. H.Had to take my new glasses back because they were pinching and giving me headaches and Ashley was brilliant. So helpful and kind. When the problem couldn't be resolved, she sorted out a replacement with no hassle at all. Great service from her.
s. y.My appointment was well organised and I was very happy with my contact lens checkup. Everything was explained to me and care was taken. I did not feel rushed at all. My contact lens prescription had changed but when I received my contact lens delivery through the post two weeks later, it was for my old prescription. The only reason I can’t give 5* is that I will now have to wait three months before I receive my next contact lens delivery with the correct lens strength.
S. T.The staff were professional and really friendly. I felt really comfortable. The optometrist did an excellent job and carried me along through every step of the test.I left there feeling psychologically better than I got in.
L. J.Writing on my husband’s behalf, he was delighted with the service he received at his eye appointment on August 4th. The examination was expertly and thoroughly carried out carried out by Nikhil and Ashley gave him excellent help with his new glasses.
C. c.Every time I need to go to the opticians, I look forward to going here. Not only are they very friendly, they are extremely professional.
M.My daughter and I had an appointment in Vision Express in Grosvenor Centre. We are absolutely satisfied with an amazing optometrist named Graeme Bosher. He is not only professionals in his profession, but also has a great approach to the patient, especially to children. I highly recommend this place.
A. D.Very friendly staff. My glasses had broken and was still under warrenty. New pair sorted straight away. Wonderful customer service.
K. L.Great service. Needed to order a new pair of glasses due to a miss hap 😬 I was seen very quickly. Choose my glasses and was out within 20 mins.
D. T.Express by name, Express by nature! Great staff at Northampton Grosvenor Centre store, quick, efficient, knowledgeable, and glasses are perfect, ready in just over a week…well chuffed, definitely recommended
S. S.Vision Express
I felt really at ease, it was organised very well, I felt safe in this covid time , their eye systems were cleaned before I had my eyes tested,
I was pleased about that, 😊
the staff were very gentle and kind, made me relaxed and calm.
Very nice staff there.
I would recommend Vision Express
R. M.Had a pre-booked eye test, I arrived approx. 15 mins early and the did the eye test straight away. Perfect service with excellent social distancing and you could even see them sanitising equipment after each use.
S. S.Really helpful team, covid arrangements delivered a safe and slick experience that was actually better than usual. The optician was ace with a customer first manner. Now waithing for my new lenses to be delivered. Just wish I could have got help finding a nose bridge part for my previous Oakley frame.
O. A.Very friendly, professional and helpful staff. It was a pleasant experience during this time and I felt very safe and at ease. Will be looking forward to my glasses arriving.
G. C.Helpful staff and pleasant environment. Treatment and testing by optician considerate with clear explanation of tests and glasses required.
D. R.Went in for my free Eye test the other day, very professional and friendly. The test was quick and answered all of my questions. Just waiting on my first pair of glasses. I do wish I had more of a date of when they would be ready but they said they'll message so I'll just have to wait. Would recommend
R. C.I went to vision Express about a week ago they were very good staff were very helpful and very friendly went for a eye test and made you feel welcome
m. m.Very professional, very friendly and could not help me enough. I have been to a few opticians in the past but I will always be using Vision Express from now on.
T. B.I just received my first out of three glasses and I must admit that I’m so pleased with the one I got,made such a difference to me,I highly recommend you ,keep up the good work...very happy and satisfied customer
M. B.Excellent service.
Liliane and Pal, both provided quality service.
G. S.Pal, the optometrist was lovely and set me instantly at ease. All the staff were professional and helpful and the Covid precautions were suitable and practicable.
M. P.The optician was so nice, very patient. Best eye test ever had. The service excellent 👌.
J. S.Given the covid restrictions in place at the moment, the service was smooth and efficient, all staff were polite and helpful, eye tests were performed courteously and professionally - I was impressed with the whole experience.
c. c.Excellent service from eye test to choosing glasses,good range of choice and competitive prices,I wouldn't go anywhere else very good customer service.
B. W.Service is excellent, you feel comfortable in the environment and trust that you are given the best advice, plus an honest opinion to how the glasses look on you.
n. p.Great experience. Very professional, explained everything and gave options to suit my individual needs. Ashleigh made me feel very comfortable and relaxed.
M. A.Professional, friendly team.explained absolutely everything clearly with regard to my eye test,results and options for eyewear.Very well organised regarding safety and cleanliness in the present circumstances.
s. l.Fantastic customer service, staff are brilliant at their jobs, best opticians I've ever been to
J. “. K.Nice but busy stuff.
After using Vision Express for years I moved my kids from other optician here and I'm very happy. I hope that the quality of service will not drop :)
T. w.Very nice and relaxed shop.Staff very helpful went out of there way to help me with eyetest and choosing glasses.
L. m.Very satisfied with the Optometrist Graeme and the help with choosing new glasses from Michael. Nothing was too much trouble.
J. N.I found them very helpful, friendly and accommodating - Definitely better than Spec Savers who have no courtesy.
P. F.Such amazing staff . Always there to help and give you Time and advice. Definitely recommend AAA CLASS x
m. k.Staff were extremely helpful no pushy sales techniques just 1st rate service from start to finish
R. R.Relaxed shopping experience. Especially during Covid restrictions - I felt I could still try on glasses without any pressure!
M. H.Excellent, quick and easy with the virus what it is the shop was clean and comfortable, will always use and pal the optician was excellent.
S. M.I attended with my 2 grandchildren,, staff were welcoming and efficient, both children enjoyed the experience. Thank you.
M. Y.I am not an expert, but the tests seemed thorough and they were helpful and friendly.
Good range of glasses.
A. J.Staff really looked after me well. Incredibly thorough eye test. Went back for a secondary test too for some further investigation of visual field anomaly and same experience.
S. T.I always choose Vision Express. I always receive a professional service and not too much waiting time.
A. H.Very Professional service..... When I needed an emergency Test...Thank you!!!
S. T.Impressive customer service. Highly recommended.
C. O.Great experience everybody friendly, efficient and helpful.
K. P.Great store very helpful great with my children very friendly staff
J. W.Excellent service, very thorough, would recommend
G. L.Very friendly and helpful with reasonable prices
A. T.Really friendly and helpful x
F. O.Very happy and very professionally thank you guys
A. R.Quick, efficient and very helpful service .
H. C.The staff are lovely and polite and helpful
A. D.Very professional and straightforward
Р. М.5 🌟 the best
J. M.Very friendly and professional.
N. L.Fantastic service
M. C.Good service
J. g.The staff were amazing !! The best experience at an opticians I have ever had
K. H.Great service and a young staff who try hard to help!
M. V.(Translated) A bit of difficulty in booking the appointment via the internet (they didn't call me for confirmation as they should have done according to the site), but excellent choice of glasses, excellent prices and helpful staff. Eye test done, not at all superficial. Very satisfied.
(Original)
Un po' di difficoltà a prenotare l'appuntamento via internet (non mi hanno chiamato per la conferma come invece avrebbero dovuto fare secondo il sito), però ottima scelta di occhiali, ottimi prezzi e personale disponibile. Eye test fatto, per niente superficiale. Molto soddisfatto.
A. A. T.Contact
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