Reviews of Ropewalk House. (Optician) in Nottingham (Nottinghamshire).

Ropewalk House

53 Reviews

38 Comments

Optician

Audiologist

113 The Ropewalk, Nottingham NG1 5DU, United Kingdom

Description

Information of Ropewalk House, Optician in Nottingham (Nottinghamshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Ropewalk House

Popular times

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Reviews of Ropewalk House

C. K.

I took my mum for her appointment at the breast X-ray unit today ,I was Very please with the service.From reception very polite staff and welcoming. My mum doesn't speak English properly she understand French,the Radiographer was very patient and understanding and even trying her knowledge in French language to communicate with mum so that she can feel comfortable for the X-ray .Thank you kindly for your good service to the nation.Wish all the best in your Job. Marie's daughter 🙂

A. L.

Blue badge parking out front. Nice little café for drinks and snacks. Toilets, water fountains all available. Audiology services, breast screening and eye screening all available here. Can be contacted by phone or email.

l. J.

Nice walk from 35 bus stop through side of park estate. Lisa smells

E. E.

Audiology visit 13/12/2019 + previous visit for investigation and assessment. Both times could not have been better. Seen exactly on time, disabled parking available, most wonderful kind treatment, best hearing aids, explained everything so clearly. I have very unhappy associations with RWH (not as a patient) to do with one person I knew long time ago - hence I felt anxious and distressed. The Audiologist gave me time and was the most wonderfully kind and caring person. She made such a difference. I was also given the highest standard of treatment and best provision of hearing aids. I am so grateful, moved to tears. We must save our NHS!

E. S.

Mostly brilliant service with only one (major) letdown. Audiologist was, as always, competent, professional and polite, as were the front of house receptionist staff- top stuff all around. Only (major) let down was my initial experience with the telephone receptionist when I called up to book an appointment. Very rude attitude, and determined to be right in saying I should be seeing an audiologist every 4 months. As a service user since I was 7 ( am now 47), I told her this was not the case for me (I replace my own hearing aid tubing and have a steady even (not degenerative) hearing loss so have always been told to just come as, and when, I have a need/problem (and this was confirmed at my appointment with the audiologist) but this lady refused to listen, telling me off for not having been for a number of years, confirmed appointment time, again said I should come every 4 months, thanked me for my call(!!) and hung up. Left me very angry at her condescending tone and I strongly suggest this lady undertakes retraining in customer services as, at the moment, her attitude is a let down to an otherwise exemplary service and damaging as she was my first point of contact in this instance, I worry how her attitude could affect an elderly client who has not got my 40 years experience of this (usual) jewel in the NHS crown. Please take action.

G. F.

Ropewalk house is the NHS audiology service for Nottingham. Appointments need to be made initially through your GP. l didn't have to wait long for an appointment and on the three occasions I went I was seen within a few minutes of arriving. The staff were all very pleasant and friendly and the service I received was excellent. Highly recommended, the NHS at its best.

L.

Very calm lovely place, with really lovely NHS staff..... Made to feel comfortable, and they're very efficient here....

M. M.

Anyone got any contact details , as phone line just says temporality closed and disconnects and the email auto responds with message saying upto 10 days waiting to respond ??

B. P.

I would like you to thank the two audiologists for bringing back my hearing, I now have more confidence In every day life. many thanks. Barrie Petchell.

M. R.

Plenty of parking in the area and then the care we have received several times has been great and pretty much stick to the appointment time we had been given

K. G.

Great NHS place. Didn't have to wait at all. Very well organized.

R. E.

They were prompt with notifying me about appointments, and I was seen on time. I didn't feel as though they were rushing me.

R. P. (.

Super friendly staff and very helpful with all my hearing aid needs.

M. J.

Excellent service but very poor phone response. Long wait to be answered, if at all.

B. F. V.

Really helpful and understanding. Thank you for your services.

J. M.

very good service in the audio department. it also has a RVS tea bar serving tea, coffee, sandwiches and cold drinks

M. R.

Fantastic helpful guys looked after me well when I went for a hearing test and hearing aids fitting

C. C.

Staff always very helpful.WRVS canteen and shop small but good

M. S.

Very impressed by the level of service I received. A credit to the NHS.

R. M. U.

excellent services our daughter is under the hearing team

H. H.

Great friendly staff seen super quick too!!

L. C.

Louize is a deaf head lol Ropewalk is awesome!

T. S.

Brilliant service. Thank you so much.

G. T. 1.

Has a small cafe with food and drink while you wait for appointments

N. E.

WRVS. Lovely staff good coffee.

J. W.

I went there to get my earing aids

E. P.

Excellent, reassuring staff.

M.

Staff are friendly and professional.

B. E.

NHS Audiology service.

K. T.

Very good place

K. F.

Class

E. N.

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N. M.

N. S.

R. D.

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Contact

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