Reviews of Optical Express Laser Eye Surgery, Lens Replacement Surgery, & Opticians: Oxford. (Optician) in Oxford (Oxfordshire).

Optical Express Laser Eye Surgery, Lens Replacement Surgery, & Opticians: Oxford

26 Reviews

19 Comments

Optician

Lasik surgeon

2nd floor, Midland House, West Way, Oxford OX2 0PH, United Kingdom

Description

Information of Optical Express Laser Eye Surgery, Lens Replacement Surgery, & Opticians: Oxford, Optician in Oxford (Oxfordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Optical Express Laser Eye Surgery, Lens Replacement Surgery, & Opticians: Oxford

Popular times

Sunday

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Friday

Reviews of Optical Express Laser Eye Surgery, Lens Replacement Surgery, & Opticians: Oxford

B. R.

I had my consultation and follow up appointments for my laser surgery at Optical Express in Oxford and they were amazing. I was given all the information I wanted/needed beforehand and the staff were really friendly in the appointments. When it came to the consultation they were very reassuring given its a one time experience that people will not have gone through before.

A. C.

Oxford is closest to me, the optometrist for my consultation was lovely but they were super pushy to get my surgery booked in without giving me any chance to think about the costs etc beforehand but we’re insistent that they should take the £500 deposit that day. Not doable! Has my surgery in Milton Keynes which was amazing but Oxford failed to send my eye drops prior to surgery with no apology, gave me the wrong paperwork for surgery and consistently has to change appointments and then when you show up even when they’ve just opened they’re already running late…

A. T.

I took my Mum for a consultation to the Oxford clinic. I was very happy with the service that the team provided they were friendly and welcoming and gave us all the information we were looking for and answered all our questions :)

M. R.

I found Troy to be very helpful and customer focussed. He took time to listen and had a very charming manner. A credit to your organisation.

S.

I had my Laser Treatment last year, the procedure & recovery was so quick and easy, my only regret is not getting it done years ago. The whole team from the receptionist Richard to my surgeon & nurses put me at ease with their professionality, friendliness and experience. A huge thanks to Nadia from Northampton for answering any questions I had and making me feel very welcome. 🙏🏻

R. 2.

My son had a consultation with Troy and Nitu very happy with the customer service they were very pleasant throughout the appointment.

D. V.

My consultation at the Oxford clinic was exceptional the staff were very helpful Nitu and Troy made my experience! Very happy 👍🏽

C. M.

I had an amazing first contact in Oxford, it was great and made me feel at ease. However getting the surgery done in Reading wasn’t that great. There is a poster saying something like “we have done over 2 millions surgeries, but we won’t forget it’s your first one” Well you should change your staff or remove the posters. Don’t take me wrong. I am happy I have done it. But for something which can be scary and hard for some people to make the move to, at least for me. Your team could be friendly and understanding. Overall, I would go back to Oxford without a doubt but get my eyes done in a different clinic. If it wasn’t for the staff in Oxford, I would just go for a different company.

S. K.

Brilliant result and customer service, I was recommended this procedure and company and I am now doing exactly that to my friends. I can’t recommend Optical Express highly enough.

M. T.

The LASIK procedure was a truly rewarding experience. I booked it via the Oxford branch and had the surgery completed in Bristol. I would like to say a particular thank you to Troy who was brilliant throughout and made me feel super comfortable. I would strongly recommend the treatment to everyone!

M. K.

Have been going to this clinic for a number of appointments now following my surgery. The staff are always very friendly and welcoming. Their receptionist Richard always goes above and beyond wherever possible to get everything perfect, not just for me but for every patient I see him interact with. Can not recommend this clinic enough. Would give 6 stars if able!

P. H.

Amazing service with incredible results, I would highly recommend going to Optical express, going above and beyond!

A. T.

The staff in Oxford were friendly professional kept you informed consentatly of what was going on they also explained each step of the examination to keep you informed of what each step was for and what it showed an excellent customer service. Would recommend it to anyone looking into laser or lense replacement treatment

M. L.

Staff were really friendly and welcoming. The whole process has been made much more fluent than on my previous visit. Staff took the time to explain things really clearly. Overall I highly recommend anyone considering eye treatment to go to them.

C. G.

Had lens replacement surgery on weekend of 6/7 October 2018 in London, could not be happier with outcome and the level of care I received both in London and before and after in Oxford.

L. G.

Positive experience, from initial consultation, to treatment plan, to surgery and aftercare. Communication, professionalism, support. Oxford Optical Express has it all. You'll see.

P. O.

Perfect service.

F. F.

E. M.

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