Reviews of S O'Brien Heating Solutions. (Other) in Derby (Derbyshire).

S O'Brien Heating Solutions

161 Reviews

70 Comments

Other

Plumber

Central Heating Service

Unit 16, Prime Way, Prime Enterprise Park, Prime Pkwy, Derby DE1 3QB

Description

Information of S O'Brien Heating Solutions, Other in Derby (Derbyshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of S O'Brien Heating Solutions

Reviews of S O'Brien Heating Solutions

N. H.

I needed someone to diagnose a fault with my boiler losing pressure all the time. The engineer arrived promptly and quickly identified the fault, talking me through the issue and why it was occurring by showing me the faults. This gave me confidence that i was only paying for parts i needed and nothing more. He gave a clear breakdown of the parts needed and arranged to return and fit them. The engineer was polite at all times, meticulous in his work and left the place he had been working clean and tidy before leaving. I will be using them again to service the boiler and wouldn't hesitate to contact them should i have an issue in the future. I would recommend to anyone who wants to deal with a company and engineers they can trust.

M. J.

Tim Barker was our engineer today. He was prompt and polite when he got to the property. Nice friendly and knowledgeable dude. Full check complete and boiler all good to go! Thank you

J. L.

Gas engineer gave use an early reminder call and approx time of arrival kept to his time completed boiler service use foot protectors when coming into our house pleassant and tidy worker very happy with the service

S. R.

Your engineer came to my home on the 20.01.22 on behalf of British Gas to service my boiler, he smelt gas when entering the property, so he checked that I did not have a gas leak, I didn’t and that was very reassuring, he carried out the service efficiently and was very polite his name was M Naim, thank you

P. B.

My heating stopped working on Sunday, i called S O'Brien's who confirmed they would get somebody out to me on the following day. They turned up on Monday morning, fixed my heating and hot water and got my boiler working again. I could not fault their speedy customer service, kept me up to date and ensured everything was fully operational. Very professional people. Thank you so much S O'Brien Heating !!!

D. T.

Had a new boiler fitted at weekend by this company after our old boiler packed up after 14 years. Really pleased with the way they handled everything for us from start to finish. Many thanks to Steve Stuart and the rest of Company

M. D.

I'd booked a gas boiler service through British Gas and was visited by Yusuf on the 26th January. He was very professional and knowledgable. I recommend highly.

J. B.

Tim Barker called today to service our boiler. He was very friendly and courteous. I recommend him very highly.

T. B.

My boiler is around 15 years old, and has been serviced annually by British Gas via one of their Service Plans, each year the engineer taking just over an hour to complete the job. This year BG outsourced my service to S O'Brien Heating Solutions and the work took just over 15 minutes. I'm awarding 3 stars as the engineer from S O'B was great at communicating why he was late, he was polite and appeared very efficient, but I am unsure as to how he managed to do the work in around a quarter the time which British Gas usually take, hence just 3 stars.

N. B.

Yusuf came today to sort our heating out after it not working properly since we moved in last February.What an AMAZING engineer !!… he was calm, polite, efficient and so knowledgeable!…. He managed to work out in half an hour, what three other heating engineers had failed to do…. Fantastic service!!

J. A.

Ross and Aiden came today and serviced my boiler. They were both very friendly and professional. I would definitely recommend them. Thank you chaps

J. H.

Boiler service on behalf of British gas conducted by Liam. Called ahead to advise on arrival time. On arrival he wore his face covering, not a legal requirement anymore but I respect him for that as its still guidance. He popped on his shoe covering too. Told me everything he was doing and gave a comprehensive debrief when finished. Liam was very polite and well mannered, he also put up with being presented with a ball from my dog frequently to which Liam obliged !!. Nothing negative to warrant a drop in 5 star rating. Thank-you Liam.

P. T.

Had a new boiler install and radiators added. Brilliant service from start to finish. Great company

J. A.

Would just like to recognise Steve and Kyle, these guys installed my boiler over the last 2 days and deserve recognition, professional, friendly and meticulous from start to finish, thankyou very much for providing something rarely seen in these times....a quality job 👍

E. T.

British Gas outsourced my Boiler Service to this Company. Engineer called with an Appointment time in the morning and arrived prompt. He made me feel safe regards covid and was very friendly and professional. Would definitely recommend this company to anyone.

M. P.

I recently had my boiler serviced by S O’Brien heating solutions, the Engineer was polite, professional and very knowledgeable. I am extremely pleased with the prompt and efficient service received. I would recommend this company to friends and family without hesitation.

B. D.

We would like to say thank you, Luke did our annual gas check, he was a credit to the company, cheerful, helpful, very polite and Covid aware.

E. P.

Had Ross come out this evening to sort our issue on the boiler, all fixed really quickly! Thanks so much Ross, would definitely recommend x

B. E.

My boiler was serviced by Tim Barker, very professional, COVID secure, tidy and overall an extremely pleasant experience, highly recommended.

K. S.

I am a British Gas Homecare customer and they scheduled a re-service due to the original one not being conducted correctly. Lee from S O'Brien Heating Solutions arrived this morning to do the re-service on behalf of BG.... excellent customer service skills, he was very knowledgeable, friendly and kept me informed with everything he was doing. Cannot recommend enough! Thank you

N. M.

Had an S O'Brien Engineer round to service my boiler called Jack - fantastic service let me know in the morning my ETA and arrived promptly. Engineer was very knowledgeable and polite would highly recommend !

S. H.

A very trustworthy, family run business. Our boiler had broken down in the midst of freezing temperatures and heavy snow. As a family of five and at home with three children during lockdown restrictions we were worried we wouldn’t be able to get an engineer to assess the issue let alone fix the problem but we couldn’t be happier with the service we received from S O’Briens team. An engineer arrived quickly and we were instantly put at ease as he knew what the problem was straight away. He was friendly, approachable and very professional. He made an appointment for as soon as possible and had the part fitted by the next day by Jack who again was very professional and reassuring. We can’t thank the team enough and will be recommending them to friends and family.

d. b.

Boiler service carried out on behalf of British gas. The engineer posted a service time in the morning which was kept despite British gas advising us it had been postponed again. A quick call to the engineer reassured us all was still ok. He was very thorough, tidied everything on completion and advised us clearly of system status. He also advised us of possible preventative measures to ensure system stayed ok. Polite and knowledgeable. Just wish British gas themselves could get their house in order. Well done O'Brien's.

J. R.

I had my boiler service completed by S O'Brien Heating on behalf of British Gas, I was given an estimated time of arrival in the morning, engineer turned up in that time was very polite and professional. I have since used S O'Brien for a breakdown which they got my boiler up and running within a day fantastic service would definitely recommend.

s. g.

Excellent customer service from start to finish. The guy who came to carry out the work was very efficient, friendly and followed all Covid requirements making me feel safe. Arrived on time and very competitively priced. Will definitely use again and will be recommending to family and friends. Thank you S O'Brien's.

A. H.

Central heating service on behalf of British Gas, booked for between 12 and 6pm, Phone call from Tim at 7.45am asking if he could come sooner, he arrived by 8.05am. Polite, respectful, wearing a mask and opened a window. Quick and efficient service. Didn’t try to sell me a new boiler, didn’t tell me that parts for my boiler are obsolete and didn’t give me the hard sell on Hive, unlike BG. Also checked my flu which BG always refuse to do as it means opening the loft hatch and getting ladders. Brilliant service, thanks

S.

Fantastic service. These guys fitted a gas fire for my parents, they were helpful, professional and reasonably priced. They have also done our gas safety cert for our rented property for the past ten years. Highly recommended. Thanks. Suzanne

E. w.

We had a new central heating system fitted, including a new boiler and all pipes fitted! excellent service! The guys who completed the job were lovely and super efficient! They did an excellent job, so pleased with our new boiler and heating system! Fantastic customer service too! Would highly recommend!

G. B.

I was extremely impressed with the engineers attitude and felt he went over and above, great service, I would highly recommend!

N. I.

First class had Rob Green installed a 5 burner gas hob the job was a little tricky Rob did a great job. Professional and personable. Recommend this company very highly.

A. L.

Had my cooker installed by an Engineer named Stuart. Very friendly, professional and excellent service. Highly recommend

K. S.

I am a British Gas Homecare customer and they scheduled a re-service due to the original one not being conducted correctly. Lee from S O'Brien Heating Solutions arrived this morning to do the re-service on behalf of BG.... excellent …

A. H.

Central heating service on behalf of British Gas, booked for between 12 and 6pm, Phone call from Tim at 7.45am asking if he could come sooner, he arrived by 8.05am. Polite, respectful, wearing a mask and opened a window. Quick and …

A. D.

New Boiler Fitted. Great service - Jack and his apprentice Aidan communicated in advance of the booking and throughout the day kept me up to date, arrived on time and worked diligently, they were courteous, cleaned up after themselves and completed the job to a high satisfaction. I was also pleased with the planning i.e. Parts arriving the day before, cadence on site looking checking the gas, Electrician on hand when required and all this was done in a day. Would highly recommend S.O’Brien to a family or friend Andy D, Chellaston

N. I.

First class had Rob Green installed a 5 burner gas hob the job was a little tricky Rob did a great job. Professional and personable. Recommend this company very highly.

T. B.

Due to an issue with my central heating I contacted S O’Brien heating solutions, they promptly sent out an engineer who was extremely polite and professional, he diagnosed the issue quickly and replaced the faulty part, really impressed with the all round professional service offered by this company, and my house is warm again 👍

S.

Fantastic service. These guys fitted a gas fire for my parents, they were helpful, professional and reasonably priced. They have also done our gas safety cert for our rented property for the past ten years. Highly recommended. Thanks. Suzanne

D. K.

Great service from Tim today!

J. R.

I had my boiler service completed by S O'Brien Heating on behalf of British Gas, I was given an estimated time of arrival in the morning, engineer turned up in that time was very polite and professional. I have since used S O'Brien for a …

s. g.

Excellent customer service from start to finish. The guy who came to carry out the work was very efficient, friendly and followed all Covid requirements making me feel safe. Arrived on time and very competitively priced. Will definitely use again and will be recommending to family and friends. Thank you S O'Brien's.

S. H.

A very trustworthy, family run business. Our boiler had broken down in the midst of freezing temperatures and heavy snow. As a family of five and at home with three children during lockdown restrictions we were worried we wouldn’t be able …

T. B.

Due to an issue with my central heating I contacted S O’Brien heating solutions, they promptly sent out an engineer who was extremely polite and professional, he diagnosed the issue quickly and replaced the faulty part, really impressed with the all round professional service offered by this company, and my house is warm again 👍

M. G.

Excellent service. Very thorough engineer.

J. B.

Excellent service, personal touch and great aftercare!! Had a new boiler fitted, quick efficient installation and tidied up after themselves. Would highly recommend

R. A.

We had our boiler serviced today by Yusuf (engineer) and are extremely happy with the job that was completed. The engineer contacted me by phone to give an eta which is really useful and proved to be accurate within 5 minutes. Thoroughly professional job carried out with a friendly but highly knowledgeable approach explaining what was happening at each stage. Yusuf is a credit to your company. Roy Attenborough

T. S.

Amazing service from start to finish. Highly recommended, efficiency personified.

W. A.

We contacted S OBrian to fit us a RDC box for our house as we didn't trust other people local to us .Previously we had an electrical " trip out "and had no lights for 2 days . Legal and general sorted it by sending S o Brian who fixed the problem within a few hours and turned the lights on .Following this excellent work we decided to have them fit a new metal RDC box.Rob attended an fitted the new box in good time making the house safe and sound ,Tied all the ends and fitted the box with little problem .i would definitely recommend this company and the price of £600 for a professional and thorough job well done .im just waiting for our certificates[yes you get them as well] thanks S Obrian and ROB .

J. G.

Fantastic service and always willing to help even at short notice. Work is completed on time as promised by friendly staff. I would highly recommend for any heating or plumbing work you need completed.

T. H.

We rang with an emergency, someone came straight out to us and resolved the fault! Great service, friendly and competent engineer too! thank you! Would definitely recommend.

A. H.

From initial fitting of our boiler to the years of annual services and the occasional emergency we have always received excellent and efficient service. Highly recommended

R. W.

Fantastic service and advice as provided through Local Heroes. Both guys were incredibly helpful, punctual and polite and fixed my boiler with a minimum of fuss. Thankyou!

S. L.

Great service from Liam very helpful , Thank you

m. t.

Once again S.O'Brien you and your staff have excelled yourself. What an easy company to deal with definitely no problems from your company only Solutions so this word is very apt in your title.

D. K.

Great service from Tim today!

D. a.

Outstanding service from the minute you pick up the phone and dial them. Would recommend to anyone who asks. Quality service, friendly staff and more than reasonable prices.

B. M.

Excellent service, honest and knowledgeable! Had boiler serviced by Ross - he was done and dusted in no time! He was very friendly and even had time to say hello to my 1 year old niece and the grumpy dogs! Couldn't recommend enough! 👌

A. G.

Customer service was excellent from the office staff to the engineer that came to do the service , pricing was competitive and will definitely use in the future

B. S.

Would highly recommend S O'Brien Heating.

R. W.

Used for the last 3 years for landlords gas certificates, always turns up on time, will continue to use

S. W.

Always helpful and prompt. Great reliable company

c. d.

Professional, friendly and efficient service, thank you

L. J.

Great service

W. M.

Very good and efficient service.

J. B.

Excellent service

J. T.

R. B.

A. B.

Excellent service to boiler on contract to British Gas. Engineer phoned up to give an approx time when they would arrive, they carried out the job to a high standard and left everything tidy.

a.

Sam came to carry out our annual boiler service. I can highly recommend both him and the company he represented. Sam was very thorough, very clean and tidy. He made sure we were completely satisfied with his work before leaving. Thank you Sam

j. s.

Clinton,came on Monday to service my boiler on behalf of British Gas.He was very friendly & polite, he was very efficient & had the customers safety in mind @ all times.

L. F.

Boiler service for British Gas. Very lovely and chatty man. Respectful when I’m my house. Got the job done within 15 minutes 👍 Tim Barker was my engineer

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