Reviews of Startline Motor Finance. (Other) in Glasgow (Glasgow).

Startline Motor Finance

603 Reviews

268 Comments

Other

Car finance and loan company

The Skypark, 8 Elliot Square, Glasgow G3 8EP, United Kingdom

Description

Information of Startline Motor Finance, Other in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Startline Motor Finance

Popular times

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Reviews of Startline Motor Finance

E. R.

Staff are always very friendly and informative. If you have a query they will find out and resolve it. I have been called several times in the first week of my car purchase to check if everything was ok, to make sure I understood the agreement, change payment date if needed to, and that I didn't feel pressure into buying the car, etc. Staff are very helpful, polite and courteous and have gone above and beyond in my experience.

C. F.

After nearly 5 years now, I can truly say that EVERYONE at Startline Motor Finance have been absoutely WONDERFUL to me. I take my little 'Abarth' car (aka 'the beast'), to numerous car shows & events all over the country and have met some amazing people, and done some fantastic drives. She's a real head turner, everywhere she goes. There are NO WORDS to describe how grateful I am to you ALL at Startline for this. MOST IMPORTANTLY, Despite my own 'short-comings' on SEVERAL occasions (embarassingly), your patience with me, your kind staff, and helpful guidance along the way have been nothing short of MIRACULOUS. THANK YOU Startline, for EVERYTHING you do!!! Sometimes you finance more than 'just a car', mine is VERY special to me. Your friend, Carl Fisher

C. W.

Using startline for the second time on this car. It's easy, straight forward and the customer service is great too. As finance goes these are worth recommending.

P. W.

Excellent service, easy and polite staff who are a pleasure to talk to. No problems with anything at all, would definitely recommend to friends, good package prompt communication very happy.

B. J.

All dealt with for me through Trade Centre Wales. Paperwork turned up soon after, everything in order. No problems and excellent service so far.

N. H.

I am very pleased with new car, Liam at carfinance sorted everything ouit including the test drive time for me, all I had to do is test drive, phone Liam, then pick up new car. I would highly recommend carfinance and starline motor Finance to anybody who wishes to purchase a vehicle.

M. G.

Had no issues at all with Startline Finance... Transaction dealt with quickly and customer service staff are quick and efficient.. would definitely use them again

L. T.

Excellent customer service, nothing is too much trouble to help you out with, English speaking call centre so I can understand what's being said. Quick and helpful. Would defiantly recommend.

C. L.

Great service easy to speak to very competent to deal with

K. W.

Very happy at the quick and easy service this company offered and have had no problems with collection dates ect so far so good ☺

Y. H.

They've been great, without them I couldn't have afforded a car for the wife. Good customer service and follow up.

T. T.

First class service, after building my credit back up over the last few year due to being young and dumb. Startline didn't hesitate to give me the chance after only passing my test 3 weeks ago. Was all done and dusted with my car ready for delivery after about a week of paperwork and documentation. Highly recommended.

m. h.

I feel this is a great company and would highly recommend this service to family and friends. The team are always helpful and are keen to get you on the road 🚙

j. s.

I got my car finance through startline . I’ve got to say they are amazing. I got a great deal . Plus there customer service is outstanding

G. D. T.

I've only got my finance for a couple of months but so far so good! I'm sure They will keep it up throughout the whole load period.

s. h.

i was very pleased with starline motor finance they were very professional in every way the reason i went with them is because i had finance with them before with my other car and had no problems what so ever ,,thankyou very much for helping us again ,,colin

P. C.

Hi. I am very satisfied. I have a car from last two months and it works perfect. So everything fine and i am very happy. Thank you.

J. h.

Fantastic from start to finish. Kept me well informed what was going off and the speed of getting the finance together was quick too. Choices and range of cars excellent.

B. S.

I can not fault this company at all even when my credit history is not all that clever not through ccjs or late payments but communication .I applied for credit as we really needed a car and the service from start to finish was Aclass i would defo come back and recommend this company to freinds and family thank u so much startline

G.

Ive got finance with this company and at present i cant fault them in anyway kind, curteous, thoughtfull pleasent patient and considerate unfortunatley ive just missed a direct debit due to me being in hospital for five weeks when i phoned and told them my predicament the first thing they said was "how are you thinking of you and hope you get better soon and waved there charges for missed payment not many finance companies would even ask how you are let alone wave there fee so kudos to startline just goes to show there are compassionate people in the finance industry thank you startline highly recommend to anyone looking for finance dont look no further

S. F.

Very fast at finding finance, I applied on the Thursday and had my car on the Tuesday. There wasn’t any pressure to accept the finance, great customer service too!!

C. L.

Superb service so far (3 months in), changed my direct debit dates twice without an issue and they were super helpful and pleasant :)

C. M.

Great service car I got wasn’t fit for purpose so dealer took it back startline we’re there every step of the way and got me into a new car within 2 weeks can’t thank them enough

P.

Called in to change the day my direct debit came out of the bank. Agent was very pleasant and did as I required very promptly. Pleasure to deal with.

D. B.

outstanding customer service would highly recommend to anyone who wants finance with a low credit score, they was there when I needed them and I would probably use Again, Thank you Startline

J. M.

I’m very pleased with the service never had any issues with Startline because I stick to the terms and conditions. Great to deal with them

M. M.

I had a low credit rating but startline gave me a chance when no one else would give me the chance, they were friendly and efficient and would recommend them to anyone, thank you startline. 😉😉

C. T.

Fantastic service from start to finish. Finally got my dream car in a matter of hours. Would recommend to anyone.

j. d.

Been great . No problems getting finance even though I changed my mind on cars. They were very helpful.

c. h.

Great company very approachable people really helpful if you need to change your repayment dates I would recommend startline to anybody who needs them

M. B.

Startline made getting car finance an easy ecperience. No endless paperwork and didn't want to know about my life from birth!! Thank you Startline

q.

Service was very good and extremely quick. No hassle at all. Would recommend Startline Motor Finance to family and friends without hesitation

A. C.

Accepted and had a car in 48 hours. My credit history isn't great and these guys were so helpful

M. D.

The whole process was so quick. We applied one day and picked up my brand new car the day after very happy 😊 will definitely be using them again.

r. P.

Was a really simple process , friendly staff and no hassles at all . I would highly recommend this company to anyone looking for a car on finance.

J. I.

Got a call to make sure I was happy with my finance and made sure that I am happy with how the finance is going, all round great company

R. D.

Great service from startline motor finance, I got a used car from arnold clark and startline had the finance set up and ready within 48 hrs of first applying, and with reasonable rates

A. O.

I had a very good experience with Startline, they know what I wanted and worked with me to ensure that I got what I was looking for, they personalized my needs.

J. T.

Brilliant service. Very happy with new car. Delightful to deal with 100 percent happy to say to anyone to anyone go for it

b. a.

Straight forward finance every thing done online and cleared within 24 hours. I've already told friends and family about the great service

L. M.

Just started with Startline and so far so good! Quick process and efficient customer service team when called to change direct debit date

A. M.

Excellent service very helpful good interest rates compared to others in the market. Good communication when on the phone to them staff polite & helpful.Highly recommended .

s. b.

They were very easy to deal with and I was kept informed of the whole process I would definitely recommend.

N. C.

Very fast, reliable and great communication throughout the whole process, couldn't recommend these more, thanks for everything

R. D.

Nice and friendly company. I was struggling to get finance on a car I wanted from a dealership but I managed to get accepted here. Not the best rate but when you are young and don't have a good credit rating this is a good bet!

s. m.

Interest a bit more than I would have hoped but service has been fist class and I have no hesitation in recommending Startline Motor Finance

M.

It's a very good company. I recommend all people who want to buy a car. You're the best.

N. H.

Never had an issue in 3 years of being with start line,,would Defoe use again , would of left 5 stars but would want a free years finance for that ha

S. P.

ive had a checkered past with my credit rating but startline gave me credit for my lovly new car and its so amazing

A. R.

Not had an issue with them, but it would be better if I could make extra payments online rather than over the phone

L. s.

Was very scared that I would not be able to obtain car finance, but these guys saved the day. Very pleased with the outcome. Thank you Startline!!

A. B.

Very good Service, nice and helpful advisors, everything sort out quickly and without any issues. Highly recomend!

M. P.

Just recently took out finance with this company and Ben very friendly and helpful so far, seems like a good company to deal with thanks

T. B.

Absolutely fantastic service, extremely helpful and friendly staff, I would highly recommend this company to anyone! Amazing service Thankyou

L. W.

Great company to deal with My loan was dealt with very quickly with no problems would Recommend

K. R.

I have bought my Renault CLIO from this company and when speaking on the phone the caller on the other end was really kind and helpful. Every question I asked he did well in answering ensuring I had everything I needed to know. Definatley would recommend to others.

S. v. F.

All information received promptly, customer service answer quickly and are knowledgeable. Website is easy to navigate. Very happy customer 😁

W. H.

Startline what brilliant company helped me into a new car when I needed it Definitely use them again.

D. C.

Had no problems or issues with the company been happy with the service so far and I hope it will continue like that

S. B.

My experience of Startline was fantastic! No issues, excellent service. I would highly recommend.

L. D.

So far I have had no issues, but I have had a pleasant service to present, everything has gone smoothly.

S. W.

Delighted to be accepted for finance with starline, spent the last 4 years with high interest finance company to get bk on the ladder, with starline I’m on lower interest and hopefully looking to full prime finance in the future

J. C.

I applied for finance, got it no problem,got a phone call after a few weeks,and the person I spoke to was very helpful

S. E.

Fantastic customer service. Really helpful understanding and friendly. Excellent Company.

K. D.

Recently had cause to contact startline about an issue with my finance , I was not quite sure what to do but the rep I spoke to sorted out my problem even easier than I had hoped thank you very much

D. W.

Thank you for my car finace very pleased with the price and for Arnold Clark Chesterfield for finding me such a great deal.

M. i. t. I. o. G. A.

I would strongly recommend, from beginning to the end very helpful. I was desperate for a car that time my credit score was low and had issues with money but got the car I needed through checking online I couldn't collect they brought the car home. Every thing went smoothly until I finished paying my instalments. Thank you startline I'm grateful.

K. A.

Great experience, paperwork all came through fast which helped get the process of my car going!

M. H.

Very friendly staff settled my account early with no problems at all I would definitely recommend, thank you

D. W.

Very easy to talk to processed very quick could not fault anything they did enjoying my car thanks

K. W.

Happy with the service and would recommend them. Easy to deal with and issues resolved very quickly.

L. C.

Never had a problem with my finance. Happy with the service so far

O. G.

Very friendly organisation and staff with good customer service. Startline Motor Finance came to my help when I needed it most.

R. G.

Very pleased with the service I received in a desperate need for a car the finance was sorted quickly.

p. H.

Found this company the best for finance with easy to understand terms and conditions and straightforward negotiations. Highly recommend

M. B.

Easy to apply, great support from the team, wide choice of cars available, fast service, what are you waiting for?.

d. m.

Been a great service throughout. Been with them for over 2 years and never had a problem.

M. K. D.

I'm really grateful that despite my credit rating being poor, this company was able to offer me a deal with reasonable interest, and I was able to get the car I trully desired for my first car. The process was very smooth. It's been 3 months and so far I have not had any issues, I would highly recommend starline motor finance.

A. M.

Quick, easy and straightforward, changed my direct debit dates with ease and john was very easy to speak to and friendly

M. O.

Good friendly service thanks for the finance over the moon with the car one happy customer thanks again 😉

e. H.

Great customer service, sorted my car finance very professionally and promptly.

A. K. T.

Great company highly recommend it to all

s.

There were polite helpful never had any problems with them I got a yearly statement from them.

D. T.

I was introduced to Startline by Zuto. Startline have been very professional and the staff are friendly and really easy to talk to on the phone.

P. H.

Great service, friendly and very helpful will definitely use again anx would highly recommend them to anyone else to use

K. E.

Had a very good experience with Startline, no problems all went smoothly from start to finish.

J. R.

Straight forward and no hassle, I struggled to find finance because of my self employment but I was accepted no problem.

L. D.

Brill car finance company. Easy and straight forward. Would definatley recommend this company . Thank you

K. M.

Startline were amazing. From the time I was accepted to the time I collected my new car was 6 days. Payments were all explained to me, and all paperwork was easy to understand. If I didn't understand something then it was easy to contact them and ask. Would definitely recommend them

g.

Very quick process and easy to deal with, Startline are my number one choice for motor finance!

S. B.

Second time with startline. Used them to finance my car from arnold clark fast and friendly service .

T. W.

Complete satisfaction from the start, no hassle or fuss, pleasant company to deal with. Very Satisfied with the service.

A. W.

Amazing service from start to finish, highly recommended to anybody who is looking for a helping hand with buying a car

N. J.

excellent quality of service, would definitely, use again if the need arose, and would recommend for friends and family

C. M. (.

Very pleasant customer service agents who take the time to make sure you're happy with them!

R. M.

Really friendly people! They provided all the information I needed, helped me through all the steps being really professional!

B. N. U.

Fast and efficient service, and a straightforward approach to get you on the move to my new car, thanks

C. P.

I had no trouble with my finance very straightforward application great company

w. m.

This finance company has been good all aspects i would use them again

L. R.

I recently purchased a vehicle using this company. Set up was straightforward and quick. Customer Service called to make sure that the dealership had covered the key points of their agreement. Hopefully I will continue to receive good service from them over the length of the contract. Very happy so far

D. B.

Very good company. I am pleased with all services provided. Would recommend

B. D.

It was a really efficient service the payment to the dealer was done in a time record very impress by the service

K. K.

Iv been with startline a couple of months, they gave me fast finance and everythings going well.

L. M.

Have had a good experience so far and very happy with the service provided

P. H.

Excellent rate of interest on repayments.Very happy with service ,Definately recommend using this company

J. A.

Friendly and easy service. Flexible with payment dates and overpayments. Definitely recommend

S. B.

Great service from start to finish good comunication would recomend this company 100%

S. C.

Had no problems with the finance papers evan a follow up call later. Shame the interest is a little high

a. l.

a very good company to be with helped me out when i needed some help to get my car .........thanks......TT

A. T.

Brilliant service quick decisions and follow up very good any help required or changes done immediately with no fuss

J. w.

Cannot fault this finance company. I had been with them almost 12 months when i called up to request an early payment settlement fee. The figure i received i wasn't expecting. i feel they are very fair with their customers and i feel personally i have been rewarded greatly for paying my loan back in full early. The customer service i received was fantastic and i would recommend this company to friends or family.

A. B.

It was my first time dealing with them and it was a good experience. They called me twice within the first week of signing the agreement to check with me if l understood the agreement and asked me if l had questions, which they answered in a professional manner. Great service.

S. H.

No complaints here... you buy the car, take out the finance and they sort it out 😊

F. T.

Absolutely excellent customer service and brilliant with information I would definitely recommend

P. P.

Absolutely 5 stars company. Will use in future and will always recommend to everyone. Thank you.

P. H.

5* rating on benifits and still gave finance quality service and low payments highly recommended

S. K.

Thanks to Startline Motor Finance I have a beautiful Jaguar to drive around. They are professional in every way.

M. S.

Got my car finance sorted hassle free with professional advice and friendly attitude 👍

J. G.

Really good and easy to deal with the d/d was easy to set up on the day a wanted with no hassle

m. o.

I have been with startline for 12 months had no problems whatsoever

a. r.

Was recommended to starline from zuto was very pleased with the service from start to I received my car from dealer very pleased with starline

n. c.

Have had no issues with start line 2 years in, so far so good

A. K.

I've had the Car Finance for about 4 years now, and I am satisfied with the service I have received it was hassle free. A year back I registered for the account and it was easy to register it with the agreement number and my details. The account was created and then a few months back I wanted to change the direct debit details, and again that was easy to do just logged on the site and requested the change and it was done in a day or two. I would recommend to anyone.

L. A. M.

Great service and decent interest rates, so glad I went with them

J. W.

Had a good all round experience no hassle , certainly will tell friends and work colleagues

M. C.

Great company first acceptance no complications fast and friendly staff

M. P.

Had a great experience received all my paper work ASAP and a follow up call

O. T.

I found startline very good they accepted me when others wouldn’t as I was only 18,

S. H.

Friendly staff. Good customer service. Eady to deal with and no preesure to buy.

K. L.

No problems. Fair price deal. Excellent service.

I. M.

Excellent service when I had to change my direct debit date, first class

J. K.

In a time of difficulty and with some luck, these people /company decided to help,and now I can say thank you. Your a blue chip company as far as I'm concerned.

J. M.

Very happy customer. Professional service from start to finish. Highly recommend.

B. C.

We purchased a car at the start of 2020 from Arnold Clark (we picked the vehicle ourselves) but 6 months later found the car wasn’t fit for purpose and was burning oil. We initially contacted Startline on the defensive after reading the other reviews on here but in terms of supporting our rejection we found them nothing but helpful. Arnold Clark wished to settle the finance without returning any money paid to us but Startline stood firm in support of us and told them no. They supported us in the cost of the Independent Inspection and helping us arrange this. Ours was relatively straight forward with it failing an MOT in December 2019 on the same issues. The only thing I would say is a negative is the communication from the complaints team wasn’t always the best, but given we are in a pandemic they will also be affected and likely working from home etc so it is understandable. Do your research so you know your rights before contacting the finance company because if the dealer is Arnold Clark they will be as awkward as they can.

M. M.

Thay was so good and it was all done so easy would recommend them to family and friends

R. L.

I start to use from last year and I'm very happy with them! Thank you Startline

M. H.

I have had no problems with the company the time I have used them

J. c.

Bit fussy with amount of proof needed but apart from that the buying experience was spot on. Quick easy and friendly.

J. S.

Startline motorfinance accepted me for fincance got a good rate got me self a excellent car happy motoring thanks startline

M. M.

Very straightforward to work with, 28 months with them, no issues to point out!

S. M.

I've had no problems with startline and shall be using them again!

E. N.

Patrick nellis telford Very professional and prompt easy communication. Will deal again for sure

D. S.

Excellent customer service,very efficient and helpful .I would recommend this company!!!

V. C.

Always find them on the phone, customer friendly, very fast deals , T&C nicely highlighted

J. W.

Very straight forward and great rates. Only negative is nobody bothered to contact me to say money had been paid and car was ready. Could have collected car 3 days ago but only found out today after I rang the garage direct to ask them. Garage had contacted them to tell me but they'd not passed the info on to me!

E. R.

Great company, very helpful. Great customer service. 10/10

c. l.

New customer of a few months, very pleasant had no problems at all

G. P.

Great service, friendly helpful staff, highly recommended finance company!

R. L.

Excellent and problem free service from start to finish will be happy to use again.

P. T.

Excellent from start to finish. Fair deals and no pressure selling. Highly recommended

f. b.

Good straightforward service, no problems at All!! Would definitely recommend! !!

M. M.

Very friendly service, have nothing bad to say, would recommend to my friends and family.

A. C.

startline are an Excellent finance company they come highly recommended friendly staff thankyou startline,

A. K.

Had a really good experience with these Wouldn't mind using them again.

s. j.

Thank you startline finance for excepting me. I'm a new customer. Startline are the best.

S. J.

I had a low credit rating but was told to apply for a car loan, so I did and was accepted. I was over the moon and I had fantastic service from them, keeping me informed every step of the way until I had my new car keys in my hand. They are a friendly, helpful and open company to deal with and I would recomend them to anyone.

M. M.

Excellent service and friendly staff. Highly recommend that company.

W. S.

Very good communication very easy snd hassle free would recommend and have recommended to others

A. M. G.

Great experience with this company so far, quick efficient service

s. n. H.

very good and helpful finance company make everything ready very fast,

J. S.

Only been with them a short while but so far so good. Friendly staff 😊👍

D. W.

Startline provided me with car finance through Arnold Clark. Would recommend.

A. B.

I found dealing with this company a complete "walk in the park" always polite and helpful

A.

Everything about Startline Motor Finance was a breeze and the Staff were very helpful. Would recommend them highly.

L. c.

Really easy process, friendly staff, no issues and would definitely recommend

M. H.

Got finance from these . Great communication . Quick pay out . Low Apr . Thank you

r. b.

Fantastic company would recommend to anyone had my car a year coming up now from ron skinner no probs at all and would definitely use them again best company I've ever used 10 out of 10 from me

r. p.

Starline finance was introduce to me by Zuto, they were easy and straight forward.

D. W.

Great company have had no problem with them

A. S.

From start to finish not a problem at all. Will use them again. Thank you.

r. d.

first time getting finance and they couldn't be more helpful defiantly recommend to anyone

R. G.

very fast and friendly customer service. highly recommend to anyone

D. A.

Great service, everything was so straight forward. Quick and easy

D. S.

Great finance company! would 100% recommend.

S. m.

Great service, haven't had any problems so far.

S. Q.

Very fast and efficient. No problems at all getting this sorted out.

S. E.

Great customer service and always on hand should I need to ask anything.

T. P.

These guys are the most helpful people we've had the pleasure of talking to. We've not done car finance before, but they took the fear out of it by being so friendly. They're able to change direct debit dates without any hassle at all (thanks John!), they keep us up to date with any changes, and they get in touch with courtesy calls to see how we're doing. We'd definitely use them again.!

R. K.

If you're looking for a car finance that will keep your mind at rest, contact Starline motor finance.

M. L.

Understanding and helpful staff, good in handling my questions, I would suggest to everyone Startline Motor Finance

M. H.

Fast and efficient service , plan sailing from start to finish , I would highly recommend 😊

S. E.

Lovely customer service, such great help! Would recommend.

V. M.

Great experience from start to finish, paperwork and process was quick and easy.

V. G.

Very easy straightforward. Explained everything nice and clearly. Would recommend

J. C.

Excellent service and great customer service would highly recommend to anyone

C. B.

I have fount that your very helpful, good manners in sorted out one phone call.

R. B.

This company is very unusual - a finance company that treats it's customers with professional respect, lots of help and good humour. My experience shows that these people are proactive in looking for the right deal and delivering it.After a few months I had to change my payment date: no problem, done quickly and easily. An easy 5 stars.

S.

I had an issue with my car and Elizabeth from the complainants team was absolutely amazing. She was so friendly and informative, definitely an asset to the company. Thanks so much for giving me peace of mind when I was in need.

A. W.

Excellent service received my paper work ASAP, very up front with all necessary information. Excellent customer service received follow up call to insure all was well and I was happy with my purchase. I would highly recommend to anyone wanting a great, hassle free service.

m. f.

Having acquired a poor credit rating in 2014 through no legal fault of my own and having discharged most of my Debts.I needed to purchase another vehicle.Having spoken to serveral would be lenders to no avail I approached Startline Motor Finance.I explained to them my predicament and they very kindly promised to see if they could help. This they did helping me every step of the way.I can only say that I have found them to be just brilliant and would not hesitate to recommend them to others like me who are in a similar situation.

M. A.

The process with the dealership "Hippo" was really good. Found me a car, sorted everything out over the phone. I then get a call from Startline before i have even received the car asking to leave them a review despite there not being anything to review them for as it was all done through Hippo, who have received a glowing review. I will update this review in a few months if there are any issues but begging for reviews despite never speaking to me previously isn't a good look.

S. H.

This is the second time I’ve used Startline Motor Finance and the process has been so easy. They done most of the work, all I had to do was pick a car from the dealership and Startline Motor picked up the bill.. It’s great! I honestly couldn’t recommend them enough. My previous car was written off and I had a cheque being sent to them to cover the outstanding finance and the whole thing was so smoothly handled and I was back on the road before I knew it. Thanks again!

J. T.

From the beginning everyone that i have spoken to have been very nice and very helpful. The only bad thing is they tried to offer me another service that cost more money when i don't need it because i'm already on a fully comp insurance policy. But apart from that i've had no issues at all and all payments have gone smoothly. And the best thing about it is, if it wasn't for these guys then i wouldn't be able to driving around in my new car.

S. A. C.

I have had terrific service from this company as well as the best interest on a car loan for someone in my circumstances out there. The staff are courteous and friendly and try their hardest to resolve any issues you may have. Recommended.

T. H.

Great service. And very good after sales

S. M.

Had a low credit score prior to applying for finance due to being a student and startline was amazing with me from the start. Very good customer service. Kept communicating with me from the start and everything was finalised within a week. Would recommend to anybody. 10/10 service.

M.

First time I've used Startline and I would certainly use them again, efficient friendly staff, call are always answered and anything you need to know is dealt with either over the phone or by letter / email depending on your enquiry. The finance deals are very competitive in comparison to other lenders. The paperwork is simple and to the point, the agreement / contract is clear and well documented so you know exactly where you stand. I would highly recommend Startline to anyone who is looking to finance their future vehicle requirements.

C. a. T. W.

Fantastic company! Helped my wife get her lovely Audi which is much loved! Brilliant service and amazing response! Would Defiantly use again or get another car through! Speedy, good communication and easy! Couldn’t ask for more

C. G.

No problem, one off charge for late payment and change payment date I would not have this vehicle if it wasn't for startline. Found them reasonably priced. I'm happy with there service.reading the reviews, Or rather find out for yourself they are only finance company with limitations and policy.

J. M.

Very happy to be with startline,nice and helpful.

M. E.

I was introduced to Startline Motor Finance through Zuto whilst arranging finance for a car purchase. From first contact the entire process was simple and completed very quickly. Everything was fully explained and the costs are very reasonable. I would definitely recommend them and will have no hesitation in using their services in future. Thank you

B. B.

I've just bought my car on a PCP deal. The majority of my interaction has been through the dealership who told me I'd be going with Startline. Everything went to plan and I now have my car. Today I received a courtesy call from Startline and we managed to change my payment date to suit my pay day better. The only issues I have, which to be fair, are not issues with Startline are my start date and consequently my new payment date. My start date was the 6th, I didn't have my vehicle delivered until the 9th, thats down to the dealership. I would have expected the start date to be the date the vehicle was transferred to me. And the dealership also told me that my 1st payment would me at least a month from my start date, which with my change of date would have been february. Neither of these things are the fault of Startline, but it might be worth a chat with the dealerships who are giving out incorrect information.

B. C.

Bought my car on HP 3 years ago. No issues. Good customer service. Smooth process. Would recommend.

L. B.

Fantastic company thus far I am only 2 months with the company but they have been great from my experience with them so far I am thrilled there has been no drama or complications getting finance for my car. I have read other reviews from other customers regarding their early repayments and settlements every one of those customers have had their expectations exceeded I hope this will be the case for myself and others too which I'm sure it will be. Would recommend startline for anyone looking to take out finance on a car.

N. S.

Well i got this company through carfinance 247 and after reading the reviews was extremely nervous about dealing with them, however i am really not sure what people are complaining about... the interest rates are not high at all especially if you have bad credit, they are quite good rates compared to most. All my documents came through within a week and when my pay day was changed at work i called up expecting the worst customer service i had ever experienced (going on all these reviews) but what i got was a lady that was really helpful, changed my direct debit date there and then on the phone and my problem was solved within a few minutes. All i can guess is that people complaining had unreasonable or unrealistic requests upon calling or went in all guns blazing which is never going to get a good reaction even if they are the best customer service agent going. Anyway i would definitely recommend.

A. L.

Was past over to start line finance from 247 car finance as they were able to offer me what I needed and at a budget that wasn't going to break the bank. From initial contact to funds released was a easy and painless process without any to and throwing. HAPPY to recommend them and use in the future

Y. C.

A very easy and straightforward experience. Finance approved, old finance paid off and new car collected all within a day. Even followed up with a courtesy call to make sure I was happy with everything. Highly recommended!

H.

I found the whole experience from start to finish with Startline a breeze. Everything ran smoothly and I had no issues at all. I would definitely consider using them in the future and I would recommend them to anyone interested in car finance.

N. B.

I have not had an issue with this company so far. Straight forward help to upgrade. Very happy with my advisor and his help to get me the car that is has no faults whatsoever. Would recommend.

A. H.

Having previously having not the best credit history I found it hard to get a new car as I was stuck in a bad credit (high interest) car loan that was costing me a fortune. Startline were happy to settle my negative equity and provide the funds for a new car without issue, and without completely breaking the bank and most importantly, without extortiante interest rates. Would recommend if you haven’t got the best credit history

S. C.

Hi. I have recently entered into an agreement with Startline motor finance. I have found the staff helpful and polite. My D/D was taken on the day I requested and so far I haven't had any problems. I would recommend this company to help you with your Motor Finance Regards Sue

A. O.

Startline (particularly Alan in the complaints team) have been fabulous at dealing with me and my complaint. I found a car through Autotrader, and finance sourced through Startline by Zuto. Unfortunately the car had many issues. Startline got the car independently assessed and supported me in rejecting the vehicle. Alan was always very courteous and great at keeping in contact with me - unfortunately the same cannot be said for Zuto.... but that is a different review altogether! I have had to arrange finance for my new car elsewhere as the dealer I purchased from does not deal with Startline - but i have no hesitation recommending them to others. Considering it has resulted in them having to give me a full refund and removal from my credit history it has not impacted the service i received in any way, very professional and helpful!!!

J. B.

I got my car through a different company and these guys are the ones that provided the finance for me so i cant fault them at all, helped me get a family car that i desperately needed. Havent had any contact except a phone call to confirm things so i cant give them the full 5 stars yet!

S. P.

Dealt with Startline after finding a car through Zuto. Even though I have a low credit score Startline treated me as a valued customer. Professional and friendly customer service agents. Would not hesitate to use this company again.

Z.

Startline are Highly recommend them. Had no problem with them. Found the car i wanted. The prosese didn't take long It was easy and fast service everything sorted. Its not startline you have to worry about its dealing with the dealerships you need to check properly the car outside and inside and make sure you test the car on the 60+mph And bring some one that knowsabout cars they are all very friendly staff. thanks starline

n. m.

Great experience with startline. Due to my very poor credit rating they picked up from ford main dealer and ensured I had the deal to suit me. No problem changing my payment date to suit my new pay date after an initial mix up

L. *.

Brilliant service. Friendly and helpful. Have had no problems with Startline, they were happy to rearrange my direct debit date with no problems, quick and easy! Wouldn't hesitate to recommend!

C. Y.

For being an 18 year old I had no credit history and startline were the only company who would take me on finance. After this I phoned up to change my payment day to be more convient for myself and without hesitation or questions they done it problem free. Customer service is great.

J. C.

Currently an existing customer - didn’t have the best credit and was turned down by a few lenders but Start Line have been amazing and faultless, really would recommend this company if you are in a bit of a tickle. Definitely would use them again!

C. C.

Startline were very helpful from the moment I first contacted them to finalising the finance payment. I had a number of companies to choose for my finance and I chose Startline for their service and competitive interest rate. I was kept informed throughout the process as was the car dealership where I bought my car.

P. I.

Got a HP vehicle approved through Arnold Clark using Startline. Application was prompt, APR was amazingly close to a bank personal loan and customer service was good. First payment came out on time and with plenty of prior notification. Terms are clear for anyone that is smart enough to read them!

C. A.

Had my car for a couple of weeks now and my first payment came out yesterday. The process was easy and they were very helpful and polite. I recommend.

L. U.

They were very helpful and professional from start to finish. I found a good car with their help and finance sorted without any delays. I recommend them 100%. Thanks guys.

L. C.

I have dealt with a lot of motor finance over the years but this company are by far the best one I have ever dealt with. They are professional and dealt with every question I had leaving me very satisfied well done startling keep the amazing work up

J. W.

First time I rang the other day to talk about my options since being made redundant, I must have got someone who was either new or at the end of their shift. After they left a response on my 1 star review I rang today and spoke to John at HO who was very obliging. I rang customer service again and got a lovely Welsh girl called Polly who was really helpful, gave me all my options of which there are 4 and didnt want me to go without being sure of my options. Very well redeemed Startline, thankyou

I. C.

Very speedy and hassle-free service! Everyone I spoke to over the phone was really friendly and helpful. Everything about the contract and repayments was explained clearly. No complaints. Would definitely recommend.

W. L.

Excellent service. Friendly helpful people. Courtesy call received to see if everything is ok and that I am happy with the service (which I am). Everything was straight forward and clear, no hidden payments etc.I have no hesitation in recommending this company.

J. M.

Very straight forward, I have struggled to get finance due to previous errors and Startline really helped me out with a lot lower APR than other lenders! They took confidence in me and helped me when I needed it the most. Have already recommended to friends!

T. C.

Purchased a car just over a month ago and found this company very helpful, customer service explained every aspects of my finance and no issues so far. Hope will continue on the same way

A. 0.

We used Startline through a broker and found them to be a really good company. Even refunding money we weren't aware was owed to us. We would love to use them again, but have no idea how to go about it.

J. w.

very easy company to work with.credit agreed car bought all within 72 hours.only downside was i had to pick a different car from the one i eventually got due to company thinking it would be used as a taxi as im a taxi driver. but overall 5 stars even if i was a wee bit dissapointed about the car

S. S.

First time I've ever used motor finance. I found the whole experience very quick and professional. Organised a car for me within 48 hours and kept me updated along the way, can't fault them.

C. P.

Excellent service from start to finish, Oliver at Zuto was great to talk the whole process over with. So easy to pick up my new car with no hassle.

C. M.

I was passed to startline by 24/7 the whole process was extremely fast. So fast in fact that the money was with the car dealer before I was. I wouldn’t hesitate to recommend them to anyone looking to secure car finance.

A. H.

Startline are fab. Highly recommend them. Had no issues with them. Found the car i wanted. Absolutely love it. Didn't take long for them to get off the mark and get everything sorted. Its not startline you have to worry about its dealing with the dealerships themselves with arranging to go pick up the car. Very reliable and they are all very friendly on the other end of the phone and willing to communicate via email and via text.

D. W.

Very easy to deal with , changed my direct debit date with no hassle. Would definitely recommend to friends and family. The agent I dealt with ( John Harrower) was very helpful. .

L. C.

I was introduced to Startline when I purchased my Nissan Juke. From start to finish they were so helpful and if i didnt understand anything they would take their time until I did. Would highly recommend Startline to anybody. Very good finance company.😎

C. M.

Bought my car and got finance with Starline. No issues during my repayment. Staff friendly when calling and were able to assist with my call in a professional manner

K. T.

Had a problem with a dealership and Startline were fantastic at giving me advice along the way and making steps toward helping me resolve the issue. Fantastic customer service from everyone I spoke to.

C. L.

Had finance with these guys for 3 years and I've never had a problem with startline very helpful company. as the world is in lockdown startline is helping customers with the struggle I really appreciate all the help and advice thank you for your help and understanding.

M. D.

In Loy bailey and I've been a customer for start line motor for a while I must say their customer service us brilliant and they are really good. The fact that they listen to your enquire, explain info in detail and gives you enough time to sort any arrears out before proceeding to legal actions. So for that Thank You start line motor.

A. W.

I have no complaints. My main interaction during this transaction was through Zuto who were excellent but there were no complications from Startline and they did their bit for me with efficiency.

K. A.

Very efficient service with friendly staff. Will definitely go back again. Decision was fast and had my car within days. Highly recommended!!

R. S.

After fearing that I would not be accepted for finance and being rejected elsewhere, Startline Motor accepted me. Since then I have had nothing but exceptional service. Very polite and professional!

P. O.

Having moved finance company’s, when changing my car, to startline I have found them to be helpful and customer focused which is a change from my previous finance company. Hopefully they will continue to provide a good service.

n. f.

Highly recommend i never had finance before and i messed up with credit cards when i was 18 , but these guys let me have 25k on finance even when i paid other companies to help they never these guys are worthy enough for my 5 stars ,

d. t.

First class service loan set up through zuto filled in forms on line, startline rang to confirm some details obviously to confirm i had applied and who i was supposed to be. They sorted finance out and paid for car in three days with a text sauing when my first payment would come out of my bank and if the date wasnt acceptable to ring the attached number to arrange a more suitable day. Would not hesitate to deal with them again. THANKYOU ALL AT STARTLINE FINANCE.

K. S.

Poor customer service!! impossible to get a call back, only interested in getting your money and then cant be bothered to deal with any issues, no help what so ever, been waiting 11 months for a copy of my finance agreement. useless!!!

R. S.

Had car for a year now with startline motor finance and couldn't say a bad thing about them, when no other finance companies would help me they did, would happily recommend :)

S. B.

Very reliable service polite and an made at ease type of service straight forward advice and service that is a very good help and just what you need when other companies wouldn't help they always willing to step up and give you the best deal with out no confusing information top service highly recommended

J. G.

Great company , never had a problem great customer services always helped me with my enquiries, ALSO helped me pay of my current finance on another car to get a bigger car through start line motor finance , highly recommended 👍🏼

T. C.

Great service from startline motor finance. Everything was set up and activated quickly and professionally and I was able to pick up my car with no issues. Well done Startline.

O. 8.

Finance was sorted by car dealer but was easy and straight forward. Signed paperwork after reading and got sorted very quickly. Would recommend.

J. G.

I was introduced by car finance 24/7, no fuss or lengthy forms just great service and all done really quickly. Would totally recommend this company to anyone.

C. C.

Been with start line 2 1/2 yrs now and they have been great. No hassles would continue to stay with them when I decided to get new car.

G. D.

Startline Motor Finance. Absolutely no problem.. 1st Class from start to finish. Would recommend them anytime. Keep up the good work. Would also recommend DB car sales Broxburn.

R. G.

One of the employee Miss Lewis made me feel like she cares a lot about her customers. Being sick several times and suffering from post Covid 19 lungs infection and asthma, things were difficult for us. They try their best to understand your situation and provide the help and support needed. Once again thank you so much for exceptionally great customer care.

S. S. A.

I got my vehicle finance approved through Evans Halshaw using Startline Motor Finance. I am very happy with their customer services. Thanks.

j. m.

Had no trouble with this company so far had a letter yesterday stating dvla had said I had sold the car and in seven days if full payment not made they are reporting as theft and can repossess car I have had for last 3 years I have just transfered log book into sons name as he is not in a financial situation at present to get a new car so he has taxed and insured mine for himself I am still keeping payments up on car also it is registered at same address I have quite year to pay thought I was helping son out for a while just emailed paperwork back and a letter just waiting for response now also Francis who I spoke to yesterday was very nice he seems to think there should no be a problem with this at all as it is still my address otherwise not a bad company at all up to yet

J. H.

I have had my policy for half the term now and had a couple of interactions with startline, I have always had great customer service and my calls are answered quickly, I had to change my payment date recently and it went with no hassle what so ever they happily changed my date and sent out a letter confirming the new payment date and direct debit mandate, I would definitely recommend if you're looking to purchase a car on finance

s. w.

100% Service from start to finish, an absolute pleasure to deal with with very helpful and informative staff. Highly recommended.

A. D.

It's early days as just started my car loan with Startline but have given 5 star review as everything with my car loan has gone smoothly so far including setting up of direct debit

M. R.

Always very helpful - I can't fault their service. Very prompt when I was looking for an early settlement fee, and quick to follow up that everything was ok.

S. G.

Good for car finance but heavy on the hidden charges. They don't make things clear and there's an exit fee from the loan, I Don't know of any other company that has an exit fee, totally rubbish.

R. P.

I would highly recommend, with startline i was able to get a car big enough for my family that i didn't think i could get but with in a relatively tight budget. They are professional and knowledgeable and are always pleasant down the phone

S. W.

I am very happy with the service over the last 5 years. My account is due to end and have never had a problem. Customer service always happy to help

K. K.

Perfect service, thanks for everything

D. D.

Very friendly conversation earlier about new finance for my car, very pleased so far.

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