Reviews of SEP - Home Energy Specialists. (Other) in Lincoln (Lincolnshire).

SEP - Home Energy Specialists

271 Reviews

150 Comments

Other

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Air conditioning system supplier

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Unit 11, 21-23 Monks Way, Lincoln LN2 5LN

Description

Information of SEP - Home Energy Specialists, Other in Lincoln (Lincolnshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of SEP - Home Energy Specialists

Reviews of SEP - Home Energy Specialists

c. h.

Having read many reviews of SEPs work, I was unsure about whether they could be genuine, as they were consistently positive and glowing. Well they were right and accurate. They have carried out major works at our house installing a new boiler, power flushing the system, and adding a new water tank and radiators. 3 days work for 2 engineers. I have to say that from our first dealings with Michael who quoted for the work to the 2 guys who carried out the work, they were really professional, excellent time keepers, clean, tidy and personable. Quite a pleasure to have in the house, though they did need a lot of tea and biscuits!! Their work was of the highest quality and we are so far thrilled with the outcomes. Not the cheapest maybe, but completely reliable and trustworthy. I reckon we’ve found a company that we will now always call first for any future plumbing work.

k. s.

I contacted Michael Gaughan with regards to a “ something and nothing “ job and was informed a visit would be made the following day, and even though the time had come that most engineers had long finished for the day Ollie arrived in atrocious conditions and fixed the problem. In this day and age a credit to the profession, bearing in mind that some companies had not even bothered to return my calls. Thank you to all concerned K. Rollinson

M. E.

Very good, came at short notice to fix village hall leak. Sorted it out there and then. Reasonable price.

J. M.

Michael and his team of engineers provide service beyond expectation. They are polite, knowledgeable and work tidily. Recommend

k. w.

Very professional service, friendly workforce and we're extremely happy with our new boiler and that quality of work completed. Would definitely use again.

P. R.

Excellent service staff vey polite tidy very reasonable prices

M. G.

Great service repaired boiler no problems highly recommended 5 star very professional highly recommend

C. E.

I would thoroughly recommend SEP. The service is second to none. Thank you once again.

G. B.

Excellent service from Michael who arrived on time to service our boiler. Very friendly and helpful. Will definitely use this company again and recommend them.

A. R.

Amazing service came day after called. My heating was not working 🥶Richard and colleague serviced both boiler and fire in in less than 2 hours been warm for a week now. Thanks for everything 😊

G. M.

Excellent and efficient service. We will definitely recommend you to others, and we will contact you again in the future if needed. Thank you.

J. A.

Second time I've used these chaps and I've got no complaints. They serviced the gas fire and the gas boiler and the price was very reasonable. We shall be asking them to install a new boiler before too long. Thanks!

s. w.

Thank you for an excellent job. Professional service from first phone call and Michael came the next day which was much appreciated. Would definitely recommend.

a. L.

Fast, efficient, and friendly service that you can rely on. Have used SEP a few times now and would highly recommend.

W. G.

Good communication, on time, friendly and professional. Thank you! We can highly recommend them.

E. Q.

Excellent service. Could not have been more efficient and the engineers were very helpful in explaining what they were doing. I highly recommend this company.

J. W.

Fixed my boiler on New Year's Eve quickly and competently and at a good price. Excellent service.

A. C.

Another excellent fast and efficient service. Its so good to find a reliable company, will continue to use them and recommending them to friends and family!

P. G.

Had my boiler replaced last year excellent service and advice was given by the engineers, received a text message stating that it was due a service ( I’d off forgotten otherwise) quick phone call and a date was agreed once again can’t fault the entire process and professionalism given .

N. B.

Excellent job. Veey efficient polite .tidy up afterwards. I would certainly recommend them.

B. T.

The guys that came ,were very professional. Would definitely recommend them to other people.

D. V.

Very professional did a great job sorting out our heating and plumbing would definitely recommend

G. R.

Have used this company for the past 3yrs to service and maintain our boiler. Have found them to be utterly trustworthy and professional and would thoroughly recommend. As an example, called them yesterday and left a message as we had no hot water. Michael quickly returned our call and sent one of his guys, Richard, around. Richard was completely professional and explained the problem and took the time to show the offending part - can’t fault the service or the quality of work - thanks guys.

B.

Top service ! I called, appointment for a couple of days hence and first-rate service. Courteous, professional, efficient and very helpful.

J. B.

Always had very good service from Michael and his team.

M. O.

Fantastic job. Recommended

m. k.

Excellent service as always, really pleased with new hot water cylinder.

A. E.

Job completed within the time frame given ,excellent work by guys and done with care and respect

t. m.

Good job done. Very professional service. Clean, tidy and informative. I would highly recommend SEP......from Paul Langton.

n. m.

Great service, friendly staff

P. D.

Objective & knowledgeable advice from Michael. Cost-conscious and thoughtful. Excellent and trustworthy ! I recommend Michael Gaughan.

I. F.

Excellent service. Loads of experience, nothin is too much trouble. Would highly recommend to anyone

P. O.

Boiler installation Top job great bunch of guys would definitely reccomend this company 5/1/2021

J. S.

My elderly mom needed a complete new boiler fitted together with new thermostats and a few other things. This company was brilliant. The guys did a great job, we’re very respectful and friendly. Cleaned up before they went. Didn’t know they’d been other than having a lovely warm house. Thank you SEP. Would definitely recommend.

d. k.

I highly recommend this Professional company, they give a great service and they should be very proud. Thank you Mike.

K. B.

Very competent and professional, tidy too, I will use them again.

J. R.

Great professional service. Quick and smooth

I. W.

A prompt and professional service. Will definitely use again

n. w.

excellent friendly timely good value. Thank you

s. d.

Excellent Service. Well looked after. and professional service.

M. F.

very pleased with the service received problem fixed and very pleased if we have a problem in the future we know who to contact

r.

excellent thorough service...trusted company.

n. c.

Excellent and eifficient service, , reliable local Lincoln engineers and business

j. h.

Excellent service, would to recommend to everyone.

D. R.

Couldn't recommend enough. After calling around everywhere and not being able to get anyone, Michael and his team managed to fit my job in and came within a few hours despite it being half-term, picking extra parts up on the way. They fixed a leak and relocated a tap and installed a new isolator valve so I could get water back on to house. Really friendly and professional, very pleased.

D. C.

Courteous and professional service.

C. M.

Great service .friendly and trustworthy.

D.

great and prompt service

J. M.

Fast and excellence service

S. G.

Prompt efficient service!

P. M.

Toolstation approves!!!!

G. C.

R. D. B.

M. V.

B. P.

G. R.

SEP have just finished resiting and renewing our boiler .This was an extensive job involving removing a large water tank from the roof space, removing a hot water cylinder from an airing cupboard in order to accomodate the new boiler, lifting of bedroom floorboards and carpet for the new pipework layout etc. Basically it was a very involved and technical job indeed ! Michael and his team ( in our case Barry and Andy ) have done an excellent job. They were quick, very efficient and polite. They also left the place clean and tidy which given the work involved was no mean feat . I do not hesitate to recommend SEP and will definitely use them again should the need arise in the future.

J. K.

New boiler install Everything was perfect, from first visit for quote, with Micheal explaining what our options where to the actual install. The engineers where professional, friendly and very very tidy. 5 stars from us will definitely recommend if anyone looking for any gas/heating work.

D. D.

Our new boiler was all very efficiently installed by SEP, March 2022. Everything they said they would do re installation, advice, getting rid of the old boiler, they did. It was our boiler's first service February 2023. Kept us informed of their arrival time, dealt with the service efficiently. We can highly recommend this very professional company. Have recommended them to a friend who used them and, in turn, recommended them to a neighbour who helped them very quickly when their central heating packed in.

m. C.

Excellent service, friendly, experienced and professional workforce. They did an excellent job moving a boiler. Would recommend them every time. It was a pleasure dealing with them.

E. H.

Just had Michael’s team round to install a new boiler for us. Ours went down over the weekend, 3 days later we have hot water and heating again. We’ve used SEP multiple times over the past couple years on our old boiler and couldn’t recommend enough. Massive thanks for sorting us so quickly.

G. C.

After our boiler broke down on Sunday evening I called numerous plumbers on Monday morning, but as I expected, every one was busy. SEP offered the earliest booking (9 am Tuesday) and Richard came round to repair and service our boiler. Excellent job, no mess and reasonably priced. I will definitely use SEP again.

C. J.

From initial contact through to finishing the job SEP were fantastic. They came when they said they would come , always polite and professional. On the day our boiler was replaced the 2 men were prompt to arrive and quickly got down their dust sheets to protect the carpets before bringing in any kit. The even had bars for the stairs to try and eliminate slips on the stairs. I cannot recommend them enough , great quality , great service , great staff.

J. M.

The job was done following a thorough visit to make sure the quote matched our requirements exactly. The team that fitted the boiler were efficient, professional and fun! SEP ensured that a full gas check was done on all the appliances in the house as well before they left. They weren't necessarily the cheapest quote, but the local service outweighed this for us and we were certain it included for everything. Very pleased all round!

I. M.

Friendly, knowledgeable, professional. Michael fitted us in when we had no heat for weeks and were struggling to get anybody. A pleasure to deal with and will definitely be our first choice for plumbing/heating needs from now on. We will be passing on the contact details to our friends and family. Thank you

K. S.

I recently had a replacement boiler installed by SEP and would recommend them if you are looking for a new boiler. Michael was very professional, helpful and gave me good advice on the choice of boiler. The installation team were also very efficient, informative and did a great job, resulting in one very happy customer.

s. b.

Excellent service! Totally recommended. This summer SEP helped me to choose the correct radiator for my dining area and they replaced the old one quickly and neatly. Yesterday evening some water leaking appeared in the boiler, this morning they came over and fixed it.

N. E.

Had these guys to fit a new boiler and swap a couple of radiators over. They also fitted a new thermostat and wifi controller. They are without doubt some of the most competent and professional tradesman we have ever used. Punctual, very clean and efficient they completed within their quoted time frame. Would highly recommend them and they are know our preferred heating engineers. Truly outstanding service. Neil.

A. R.

I used SEP to service my boiler. Very friendly and professional service and also good value. Communication excellent - called me in advance to reconfirm the appointment and turned up on time. I have no hesitation in recommending this firm.

L. S.

On behalf of my mother...... I have nothing but praise for SEP who recently fitted a replacement heating boiler in my home. They’re a pleasure to deal with, polite and extremely considerate, arriving exactly as arranged. From beginning to end the work was carried out with great competence and everything was clean and tidy when they left - exactly as I would wish. SEP did a great job and I would thoroughly recommend them.

D. C.

Fantastic service as usual from SEP. The guys who have just fitted our new boiler etc obviously have loads of experience. They treated our home with the utmost respect. Cannot recommend SEP highly enough, excellent job.

R. S.

Very pleased with our new combi boiler and the workmen who fitted it. Would have no hesitation in recommending SEP. Excellent and quick service.

P. B.

I would like to recommend SEP Domestic Gas and Heating. I have had a worrying problem with my gas heating/ water heater for a number of weeks. When I requested an engineer visit, he appeared within 24 hours. He was smart, very pleasant and approachable. He also was very tidy and efficient and did a thorough job. In addition, he explained the problem to me....even though I am an old biddy! I am really impressed with the service and pleased to know that they will provide an annual service. Definitely a 5 star service.

S. A.

Mikey installed central heating for me 5 years ago and he and his team have provided annual services since then. On one occasion I had an issue due to severe winter weather, Mikey attended very quickly as I have small children. He did a 'quick fix' there and then so our heating was working and attended soon after to alter the pipework so this issue would not reoccur in bad weather in future. Mikey and every member of his team have always attended when they have arranged to and been respectful of my home and children when here. I have recommended SEP to a few friends who have also had great feedback. Never had any issues with the heating system at all. Great service and a really friendly team.

J. P.

Cannot fault the service we received. Richard, the engineer, came a few hours after I rang. He was very pleasant and fixed the problem. Would not hesitate to recommend this firm to anyone. Excellent

L. M.

I recently had some repair work to my boiler by Richard. He was punctual, professional, highly knowledgeable within his area of expertise and reasonably priced . I have already recommended the company and will continue to recommend unreservedly.

P. D.

Incredibly fast attendance and resolution of our plumbing problem, at a very reasonable rate... Can't recommend highly enough!

M. K.

When I called on the 27/12/21 recorded message said would not be open until Wednesday 29/12. I was very surprised I got a call back soon after calling. Olly came out and repaired my boiler, also servicing the boiler as with Covid It was something I had forgotten to get done. I was very pleased with the service as to be honest didn't think I would be able to get it repaired until New year. Will be using again for servicing and any boiler repairs.

E. J.

I had a great experience with Michael and his team. Having moved into a new property and realising the boiler was broken, SEP were excellent in helping me get sorted and in less than a week from obtaining the quote to fitting the boiler. The whole team were fantastic. Great workmanship, customer service and very happy with my new boiler. I would highly recommend.

S. M.

I was recommended this company from a Gas Engineer we have used for years. I got a great prompt response from Michael with a quote and had an engineer attend within approximately 10 days for a routine boiler service in November 2020. The Engineer who attended on the day (Richard) was friendly, professional and went above and beyond to help me with the boiler (awkward access at the back of the airing cupboard). He explained everything as he went along and his work was very clean. I have asked the company to quote for another job and have no hesitation in fully recommending this company to anyone else.

D. C.

EXCELLENT THROUGHOUT Having just had a domestic boiler & cylinder replacement installed by SEP Ltd their whole service was excellent throughout. On contacting them, Mike made a house visit, gave me good advice and promptly produced a very competitive quote. Upon my acceptance he was able to meet my urgent need by scheduling the work in quickly on my preferred date. His team of 2 who carried out the work, I shall not embarrass by name, where totally professional and superb in their workmanship happily answering questions & explaining the installation and showing a genuine respect for the property they were within. Mike ensured all went well and finalised all the relevant paperwork. This team has my highest praise and I wholeheartedly recommend the company. Thank you, Dave.

G. J.

Having your company supplying &fitting my gas boiler a year ago & having ABSOLUTELY NO COMPLAINTS WHATSOEVER ON SUPPLYING, INSTALLING OR PRICE it was obvious that I would ask them to service it. I CAN SAY THAT I WAS NOT DISAPPOINTED!! SERVICE ON TIME GAS FITTERS CLEANED UP (ABIT OF A SHOCK FROM OTHER COMPANY) & FRIENDLY WOULD I RECOMMEND SEP Domestic Gas &Heating 100 per cent Gordon Jones

l.

Brilliant service at a fair price! Called mid morning with a query and an engineer was with me by mid afternoon. The engineer that came, Oliver, was really friendly and very efficient with the job. Definitely recommend 👌

N. M.

Absolutely brilliant service. From asking for a quote to the job being finish took a week, very fast and efficient. The team are really knowledgeable, professional and friendly. They were tidy and finished the job to a fantastic quality. Everything was explained in detail when the boiler was fitted and I am now fully aware how to use the new system. I would highly recommend to anyone! Well done guys!

B. C.

Fantastic service yet again! Fixed the boiler in a tenanted property quickly and on the same day of asking - I can always rely on SEP to turn up when they say and I fully recommend them.

J. R.

I would like to thank the team for being absolutely fantastic when we had a leak in our shower pump- Michael got Richard round within 20 minutes to stop the leak and I couldn’t be more grateful. Ollie visited the next day to fix the problem and was brilliant. I am so impressed with this company, will never go anywhere else for any of our gas/plumbing needs and will happily recommend them to family and friends Thanks once again Jacqui & Mark

C. F.

Excellent service for maintaining our gas boiler - already recommended to colleagues.

T. M.

Excellent, service boiler is first class, the two engineers who carried out the installation were very polite and cheerful. They kept me informed at every stage and if I had a question they answered it without delay. I would highly recommend Michael and his engineers to anyone wanting a new gas boiler or any gas problems.

B. S.

Great team. Very reliable. Always prompt efficient and courteous. Nothing is too much trouble. would highly recommend and have done, to a number of people, and they never disappoint.

P. H.

Did an excellent job for good price. Friendly and experienced plumbers. All work done on time with no fuss and no mess. Highly recommend.

P. D.

Steve came today to replace bath taps. SEP differentiates itself from other contractors in my humble opinion: they are people I can relate to and trust... oh and they do an excellent job! To be clear, I'm a customer - not one of their mates who asked me to write this review.

A. A.

Faulty central heating pump replaced within 48 hours of initial call. Work completed quickly and professionally, no mess, no problems. Highly recommended.

N. J.

Thoroughly recommend SEP! I had boiler & radiator valves replaced, the new boiler was also relocated to the loft. Michael and his engineers provided excellent and professional service, quick to respond to my request for a quote, the job organized and complete within a few weeks. Work was carried out by friendly and experienced heating engineers and finished within 2 days.

k. h.

Can't praise these guys enough!!! Professional, promt and friendly. Absolutely brilliant service and attitude. As an anxious person they were very reassuring with every visit 😀

R. G.

Very professional and reliable service. First class workmanship - thank you

K. H.

This company is amazing. Was available the same day I enquired about a job and the engineer went above and beyond to solve the problem. Very reasonable rate’s and I am very happy. Many thanks for your excellent job. Would definitely recommend you to anyone.

L. H.

SEP installed a new boiler for me and I am very pleased with the excellent service they provided. Extremely professional, friendly and reliable Including the provision of a finance option to spread the cost interest free. Their wealth of experience and knowledge was very apparent. I now have a fantastic top of the range boiler and piece of mind and know I can call on them and rely on them for any future work. Thanks SEP team.

J. E.

An extremely reliable and fair company. We are extremely satisfied with their work, having them supply and install a new gas boiler in our home and performing the subsequent services. We have recommended them to our family, friends and neighbours and will continue to recommend in the future. Thankyou SEP

T. B.

With 4 month old twins I was very concerned when our Combi Boiler stopped working and we had no heat or hot water. Luckily the professionals from SEP came to the rescue the same day and fixed the problem. I highly recommend an excellent and very professional service.

D.

Brilliant service from start to finish. My mum required a new boiler and wanted some new radiators also. All sorted in a day. Would highly recommend.

S. D.

We have our boiler serviced annually by SEP and we are extremely satisfied with the service and the price. Mikey and his team are reliable, hard working and even text us to say when the service is due. When my elderly mother had a problem with her heating we contacted SEP and Mikey came out the same day and fixed the problem which was a relief for us all. Once you find a reliable heating engineer and know they are just at the end of the phone, it’s worth a lot. We’ve recommended SEP to friends and family and they are as pleased with them as we are. Thanks Mikey and the team at SEP for providing a five star service.

f.

SEP came highly recommended to me from a different heating company as they were too busy to help out at such short notice. SEP sent an engineer round within 4 days and carried out the work fast and efficiently. The total cost was considerably less than I expected, and being interested in what was being done (from a technical point of view) the engineer took time to educate me on the workings. Very impressed and would highly recommend to anyone.

D. M.

Great service. Rang to advise when they would be arriving as promised and resolved the issue without any fuss. Added to my phone as my plumbing/heating engineer of choice.

L. R.

29/6/20. Rang and left a message this morning after British Gas said the first appointment they could offer was in August! Michael called back quickly and said he could fit us in at the end of the afternoon. He also called to give us 30 minute's notice of his arrival, which was helpful. We were very impressed by their efficiency. Very quick, clean work. Will definitely use them again.

R. F.

The second time I've had work done by SEP, excellent on both occasions. Everyone very knowledgeable, efficient and friendly. I had my system cleaned and flushed and a few new parts fitted, this has totally transformed my heating, I didn't know it could work so well!

D. I.

An efficient and professional service. SEP are friendly and helpful. They have performed services on our boiler, as well as repairs. They respond quickly to enquiries and do a great job sorting out any issues. I would highly recommend them.

D. L.

Just had my Worcester Boiler fitted by SEP Domestic Gas & Heating & would Highly Recomend this Company. The Guys Michael, Barry & Andy were so friendly, Professional & hard working! So pleased with the end results. Thank you. Just had the 2nd phase of Heating Installation done by Barry & Ian (5.6.23) Thank you for such a speedy job & yet again very Professional.

A. O.

Stop looking, you've found the team you need!. Contacted SEP as I needed some pipes moving, had a radiator in the kitchen that I wanted removing totally and the pipes rerouting, also needed the boiler servicing. From the moment I contacted them to discuss my requirements to the point they walked out of the door after everything was done, was top class!. Really easy to make an appointment with, they'll work around you to find a time that's right, they turned up on time, really courteous and polite chaps, kept the place clean as they were working, consulted with me as to where I wanted the new pipes, great spot too, I would have just said corner of the room, they recommended, behind the curtain, which is brilliant as now can't see them at all. Really happy with the team, they are reliable, hard working, prompt, professional and reasonably priced too. I can't recommend them enough. Thanks SEP.

S. M.

Excellent service from SEP. Michael responded quickly to my new boiler enquiry. Quote issued same day and work completed in 2 days between Xmas and New Year by Ian and Barry who were very professional indeed. Paperwork completed and guarantee registered plus Gas Safety Certificate issued in a timely fashion. I fully endorse SEP for the installation of a new Worcester Greenstar boiler, and would be happy to recommend to my network.

J. H.

Requested a quote from Mike came out promptly and quoted for sorting my heating problems out. Quickly arranged a fitting date. His team arrived on time and were excellent in carrying out the job. They updated me regularly as to what they were doing explaining everything simply. They were very efficient in tidying up and leaving everything clean and tidy. Would highly recommend this company.

C. P. D.

Have been with SEP for three years now. A very efficient and trustworthy company. They always respond to any request immediately. The work is always done in a tidy manor and with goodwill. Glad to have found them. Just to prove the point. the boiler recently unexpectedly seriously broke down on one of the coldest Monday's in February. Michael responded first thing on Tuesday and with Richard, one of his team, the boiler was fitted with replacement parts by Wednesday tea time- all in the midst of a covid lock-down when things in the main have been getting completed at a slower pace. All done in a good spirit: well done. December 2022 Another small good job carried out quickly, in a good natured manner: thanks

S. S.

Extremely pleased with the service from quote to finish. My boiler had ‘died’ and I needed help fairly quickly before colder weather set in. From the time I said proceed, I was booked in and new boiler fitted in two days, the whole operation covering little over a week.. Efficient workers, everything kept clean and tidy. Cannot fault them at all. Kept firmly in my mind for the future and would have no hesitation of recommending them to others

K. v. d. L.

Really fast and good service. When Michael came to check out wat the problem with our combi boiler was, after two days he came already back to fit the new parts. He gave us an invoice which we agreed with and when it turned out later that there was another part needed we didn't have to pay anything extra, even though he had to order the part and come back for it. Great service, absolutely recommend!

K. S.

Thank you so much to the team at SEP. First to Richard and Michael for sorting us out when we had an emergency. You went out of the way to help us and we are grateful. Thank you also to Steve and Barry who did an excellent job today of sorting out our whole complicated heating system and getting it into good working condition.

R. K.

SEP provided us with a detailed quote and Michael offered great advice on the options available to us for a heating system replacement and move out of the living room. Opting for the unvented system, Ian and Dale turned up on time each morning, explaining everything as they went and with minimal disruption. Very happy with our experience with SEP.

K. S.

5 star excellent local business expert knowledgeable friendly staff Fitted replacement boiler work of a high standard returned for 12 month service good advice given very supportive reasonable rates Well recommended

e.

This was by far the most professional heating/boiler work we have ever had done. The survey, the quote, the boiler replacement and additional work were all completed promptly, at the previously arranged times, and were undertaken by a good humoured, polite, professional and efficient team. The quality of the workmanship was outstanding. Just a big thank you...

M. J.

Absolutely flawless. The guys were pleasant, very polite, produced great work and the place was spotless when they'd finished. This is without doubt a quality company and I cannot recommend them highly enough. Five stars no question 👍

D. G.

SEP service our boiler annually. Each time, with cheerful character and exceptional service. It's reassuring to know, that if there's any difficulty with our boiler, the solution is only a phone call away. They are always punctual and efficient. I would recommend them to anybody without hesitation.

D. C.

SEP recently replaced our very old boiler. It was a fairly complicated job to do. Mike’s team did an excellent job. All the pipework was neatly done and everything was left clean and tidy. Mike’s help and guidance through the project was very helpful.

V. R.

Had a problem with our central heating, usual engineer off sick, phoned SEP they came the next day , absolutely lovely company to deal with ,engineer did a first class job , and a very nice guy. Will be using and recommending them without a doubt. Definitely 5 Star all round.

p. m.

Once again a fantastic job servicing our boiler. Gave us a courtesy call to say they were on there way. Very polite guys very knowledgeable and kept us informed at all times. Would recommend this company very highly.

p. e.

This is the second time that I have used SEP Domestic gas, they are professional and courteous they're honest and reliable, not out to rip you off. I will continue to use them. My father also uses this company and he is a stickler.

p. r.

A SEP Engineer checked our boiler for a leak which he found and I received a quote for the new part the next day. I wasn't charged for the visit at the time as I was considering having a new boiler as ours was 12 years old. SEP recommended a similar Worcester Bosch boiler. I gave them the go-ahead and it was installed efficiently a few days later. Once again a job well done by SEP Engineers.

H. S.

Great to meet a service engineer who is punctual, friendly and provides an outstanding service. Two visits, assessment and damage limitation (to my pocket!) followed by a 2nd visit dealing 100% with the hot water issues with a very clear and open assessment and leaving the item behind that could be re-used in the future should it be needed without the need to buy another new unit. Great work highly recommended and trusted service provider. Top man, many thanks.

P. G.

Excellent job. By Ian they both were very friendly.

T. D. W. X.

Great service from Ollie. Very professional and polite.

I. B.

Very good and reliable I would recommend them .Micheal is soon sends someone out. i am very pleased with all that they havev done for me. Inez

K. R.

Very professional company, easy survey and quotation, very competitive price, engineers on time, fitted new boiler in 6 hours, explained how it worked, took away all the rubbish, really can't say how good the whole experience was, highly recommended.

n. a.

Micheal installed a new motherboard for our boiler. He gave us 3 quotes for 3 fixes, he was great value for money, they were so clean I couldn't tell he had been in the house, they are trustworthy, prompt and knowledgeable. Will definitely use again and would recommend. Many thanks

p.

Excellent service, emergency boiler repair kept us informed as to when they would arrive. Wore their masks at all time. I must say that Ollie who attended and his oppo are a credit to the company. Great attitudes and very professional.

K. R.

Had a boiler breakdown so no hot water or heating. Great service. Quick, professional, friendly and very knowledgeable. Will definitely use again for regular service. Would highly recommend.

n. l.

We had a new Worcestor Bosh boiler fitted by SEP along with some alterations to radiators in some rooms. Brilliant service from the survey through to the completion. Excellent standard of work and very clean and tidy. Highly recommend

o. A.

A company Engineer by the name Ollie carried out an annual gas safety check on my property. He was very professional and went about his job exhibiting excellent technical knowledge. My noisy boiler has been working silently ever since he serviced it. Thank Ollie.

r. f.

We rang Michael on the Tuesday morning to say our heating was not working, he came around in the morning to figure out the problem; ordered the replacement part and returned the following afternoon - job done. Very professional, pleasant and competitively priced – thank you. Would recommend Michael without hesitation. Rachel & Mick – Cherry Willingham

K. D.

We have used SEP a number of times including installing a new boiler. Service is prompt and all work was done professionally. Very reasonable too. Thanks guys and keep up the good work!

e. t.

Absolutely fantastic! Definitely will recommend. The guys that came out today were brilliant, professional and tidy. Just genuinely nice guys 😁

A. B.

Fitted a new tap in a kitchen unit usually a simple job but the unit which had been fitted had a very difficult access. No problem, job carried out quickly and efficiently. Great fitter very helpful. Certainly have them back to do any other work.

J. E.

Good communication, quick and efficient. Used to re-instate water and heating after a house purchase that had been empty for a long period of time. Would use again due to excellent service.

D. C.

Boiler and gas fire received their annual service. Richard, the engineer, arrived promptly and carried out a neat clean service. He answered any questions with a clear explanation. Shall definitely use again. Some additional heating and plumbing jobs, one of them a failed immersion heater were also tackled promptly and efficiently. The tam are very well organised.

S. T.

Very polite explained everything what they need to do to gas cooker many thanks

A. H.

Friendly and efficient what more do you need.

C. D.

pre visit phone call confirming time...was on time! Explained procedure, very efficient with pleasant professional attitude , aware of covid situation and set us at ease. Work carried out to our satisfaction and records completed. Cost well within expected range. Advised us about need to keep carbon monoxide up too date and checked our installation. Would have no hesitation in recommending to others. H.N. Davenport. North Hykeham 12th April 2021

K. C.

Courteous team, explained all issues. Full thorough service. Happy to have them in our home. Thank you

G. A.

On 17 and 18 June 2020 S E P engineers came to my property to remove my old gas boiler and replace it with a new one.They arrived at the stated time and commenced work .They worked in a highly professional manner resulting in a superb installation in every sense of the word .I was completely satisfied with all work carried out and would certainly recommend SEP. Thank you.

L. A. D.

Our boiler had stopped working and SEP Domestic Gas & Heating provided us with a excellent service and fixed the problem within an hour. They were friendly and value for money and we would definitely recommend them.

P. K.

Happy to have used SEP , very pleased from start to finish with the professionalism and efficiency demonstrated by the install team . I would recommend this company without hesitation.

N. K.

Highly recommend. Great prompt and professional service in replacing a boiler and two radiators. Would certainly use the services of SEP again.

K. W.

Having had great service from Michael Gaughan I decided to ask him to replace my boiler - his people did an excellent job also fixing the gas fire which had broken down at the same time as my old boiler - they were pleasant to have around and made and made a difficult time much more bearable - I would definitely recommend them

P. B.

Great service, lovely man. Arrived on time.

E. J.

I thoroughly recommend SEP domestic Gas and Heating. Excellent service from Steve today whilst servicing my boiler. Polite and professional and at a very reasonable rate. He took time to listen to my questions which was very helpful to me. Thank you for the peace of mind your company gives to me.

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