Reviews of Swindon Audi. (Parking Garage) in Swindon (Wiltshire).
Swindon Audi
Delta Business Park, Welton Rd, Swindon SN5 7XG, United Kingdom
Description
Information of Swindon Audi, Parking garage in Swindon (Wiltshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
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Reviews of Swindon Audi
R. M.
Recently bought a car from here and was dealt with by Mr Lee Bean.
He made the process an absolute dream from start to finish. He made sure the car, being a used Audi, was in tip top condition before I picked it up and helped me understand every detail and was happy to answer the millions of questions I had. He made the daunting experience of buying a new car, quick, simple and easy.
Lee went above and beyond to help me with this car doing everything he could to make sure I understood every aspect and he is an absolute credit to the company.
h.
Nathan was brilliant for me and my sister who both ended up buying brand new cars. He bent over backwards to accommodate both of us. Top service with a laugh and a smile. Highly recommend
K. T.
I cannot fault the Service Team. Just wish I hadn't purchased my Audi from a well known Supermarket. Barry and Angela have been AMAZING!! Heartfelt thanks to you all. Kim
A. T.
Mahmoud Ghrab. Excellent customer service.. Constantly in touch.. Kept us updated everyday through the sale using personal videos. Ensured I was happy with everything.. Able to answer all queries. Best salesman I've come across!
F. S.
Having been to a few car places before hand and having really bad experiences, Audi was the last place we were visiting.
I cannot fault Micky Newman at all, everything was so smooth, his knowledge was excellent, he printed everything we need to know off for us to take home. He answered all questions we asked.
We came in the next day after thinking the purchase over and he’s even collecting the car the same day we signed the documents.
He is a credit to Audi and has made everything for effortless for us.
We can’t thank you enough!
J. S.
Since moving from Honda after 13 years, my expectations of Audi of a high calibre range to be better.
The customer service is 'OK' - but not on par with Honda after my first year with Audi. Calls are often not replied to and I have to chase. My Audi Cam report was over exaggerated by the Technician stating I needed to pay £193 for a new axle mount, when in fact it turned out to be an advisory - only having the vehicle for 1 year so far, this mount would certainly not perish in 1 year from my ownership - so why not picked up on previous reports/servicing/MOT?
Generally I find Audi 'OK' but not great if I have to be honest.
N. T.
I just picked up my new car from Here. Lee helped my through the process from start to finish, was extremely helpful, and went out of his way to make the process as easy as possible for me. Would highly recommend.
J. C.
We visited on Saturday 15 January and thanks to the excellent service provided by Erald Kullolli left having purchased an Audi A3. It has always been a dream to own an Audi and Erald made the whole process a memorable one. I’d definitely recommend Swindon Audi thanks to his diligent service. Our collection of the vehicle on Wednesday 19 January went extremely smoothly and I’m now a very proud owner. Our Audi A3 really is a dream to drive.
B. D.
A straightforward approach to initial contact and booking, and a great welcome on arriving at Swindon Audi. I was kept updated regarding the initial investigation of the problem along with agreeing with their recommendation for remedial actions. Car valeted and ready for my pickup on time, as promisedkk
D. S.
excellent communication and knowledge. Very polite and helpful. Made the whole experience enjoyable. Will definitely be popping by again to purchase a newer model
T. M.
Just wish there was somebody with the knowledge about the software on my S4. And also wish there was a service plan for my S4 .
But apart from that the staff were very friendly.
C. L.
Had a great experience ! All thanks to Mahmoud !
L. S.
Been dealing with Barry from Services for the last three years. I have excellent service every time I see him. Credit to Swindon Audi! (Nothing is too much trouble!)
L. H.
I usually have issues when my vehicle is in for a service, the last being that I was told my service plan had expired (It hadnt) however, my faith has now been restored thanks to the excellent and professional service provided by Jonathan Aitkenhead and David Stow, both of Swindon Audi and both comsummate professionals who provide the customer experience you would expect from Audi
Thank goodness for these individuals!
J. C.
We visited on Saturday 15 January and thanks to the excellent service provided by Erald Kullolli left having purchased an Audi A3. It has always been a dream to own an Audi and Erald made the whole process a memorable one. I’d definitely …
L. H.
I usually have issues when my vehicle is in for a service, the last being that I was told my service plan had expired (It hadnt) however, my faith has now been restored thanks to the excellent and professional service provided by Jonathan …
G. B.
Have been looking for an upgrade to an estate for a while, saw what I needed on line. Contacted Nathan and he organised a test drive, really pleased with the vehicle and he was really helpful and gave me a great deal with my old audi and got me into my next vehicle. Really easy exchange, Nathan was really helpful and dealt professionally with all my requests and I now have my dream car, Thanks
L. S.
Been dealing with Barry from Services for the last three years. I have excellent service every time I see him. Credit to Swindon Audi! (Nothing is too much trouble!)
s. s.
Disappointing to be honest, expect more from Audi. The complementary vacuum was pretty poor and the boot was not done at all. Plus, on collection I asked about the additional work requested (rear wiper blade cover) and was advised the cover was not in stock but could be ordered and details would be in the vehicle health check and Audi Cam Video. This wasn't available on collection, fair enough, but I was advised I'd have it by COP that day. I've yet to receive the health check and Audi Cam Video.
A. R.
Absolutely amazing and outstanding service. Especially from Lee Bean who was helpful from the very beginning all the way through the purchase of our Audi Q2. Lee listened to us and helped us with our questions/queries and was very professional and knowledgeable. On the way to pick up our Audi we were running very late (M4 traffic!!!) and Lee was brilliant with changing his day around to still see us. Thank you Lee for everything you done for us and I have recommended family and friends to you.
H. B.
Nathan was amazing helped me find the exact car I wanted for a great price!! 5 star service - highly recommend!!
S. J.
I had to work during work was ongoing. originally estimates were for 3 hours. i was there for 6 1/2!!!! delays were around gaining authorisation for a tyre replacement. this should have started when identified in the morning and NOT at the end!
Wifi for working is awful
T. M.
Just wish there was somebody with the knowledge about the software on my S4. And also wish there was a service plan for my S4 .
But apart from that the staff were very friendly.
C. J.
Very helpful staff. Nice surroundings amid new and old vehicles to browse. Good coffee!!
C. H.
I would like to thank Lee Bean for the seamless hand over of my new car .
I have dealt with Lee for many years and as always he is professional
and helpful and makes buying a new car easy.
Thanks Lee Merry Christmas
a.
From initial contact through to collection Lee was first class . Answering questions promptly with total honesty. Made the buying experience a pleasure.
S. Z.
Routine service. All very professional (as always). Nice loan car, service with a smile and a nice video commentary from the technician working on my car.
C. C.
I received excellent service and was able to enjoy my day whilst Swindon Audi carried out the routine service that my car required.
Car was collected and return to my home address - no hassle or fuss.
A. b.
while you wait MOT should not be nearly 2 hours long looked like they were trying to make the job last all afternoon , car was not washed as this was going to take even longer , no video of the car was sent to email address or phone .
G. B.
Erald was very helpful. He made the experience very reassuring and any problems or queries I had were thoroughly attended to. This was my first time buying from a dealership and I felt very safe throughout the process and couldn’t be happier with my car. Thank you.
R. B.
Oil change & check alignment. Piotr was very helpful and lent me a courtesy car at very short notice
I. J.
Excellent service. Very professional help, the best one in Audi so far. We really appreciate the help of Lee. Could not recommend more!
M. l. a.
Mahmoud was fabulous! A pleasure to do business with. Great car too!
B. R.
Excellent personal service with the car prepared to an exceptional standard. Helpful, informative and friendly staff. Great value for the car I purchased with very good future benefits. Highly recommended dealership especially David Greenwood.
S. C.
The experience was great could have got a 5* by being told earlier or given with an ETA of when the car would be ready to collect otherwise wonderful service all in all
J. &. S. G.
Swindon Audi is excellent. Amazing showroom, professional service, plenty of social distancing in place and car returned in stunning condition. They even suggested a way I could save over £200 on my future services. Highly recommended
J. W.
Friendly customer service. Plenty of helpful staff on hand. Competitively priced work carried out on my A4. The courtesy wash and vacuum was great as usual. Health check was good but audio to video was poor. Couldn’t hear the technician due to noise in the workshop. Overall a very good dealer experience.
D. J.
My whole experience when visiting Inchcape Swindon Audi was superb, attending to my needs and requirements leaving me a very satisfied customer
M. P.
Excellent service. The Q2 we wanted was found and within 10 days it was ours. This is thanks to Tony Bull , he organised everything for us. Thank you again Tony.
A. V.
When my Dad arrived at the dealership he was introduced to Peter.
Peter went through the job card before going out to the car.
The car had the MOT test and then cleaned inside and out.
Five stars must be awarded for the service given by Peter.
M. B.
Very pleased with the customer service I've received! Had a pleasure of having a test drive not long ago. This was a very nice experience and regardless of the fact that I have not bought that particular car, we've ended up with buying similar one few weeks later. Also guys from service are knowledgeable, helpful and friendly. Today I was assisted by Barry, who explained to me a few features of my car as well as went an extra mile to renew my car's conectivity licences. Thank you!
M. S.
Since buying my first Audi from here, I've always returned and never had an issue with the work carried out and general customer service is usually pretty good. Waiting lounge is a nice touch, as are free drinks etc, courtesy car always available or a lift to your desired location, but today, I have to give a special mention to Denise S, exceptionally welcoming and friendly. Shame not all customer facing staff are as polite or as cheerful, especially working on a Saturday. Will continue to return.
W. R.
Tyler was extraordinarily helpful and answered all the questions I had. He made me feel as though I was being looked after and not "sweet-talked" as it can sometimes feel when dealing with a salesman. Even after I drove the car away and there was a hiccup with the tyre pressure, Tyler sorted it right out and there have been no problems since. Would happily come back to deal with Tyler and the dealership again.
A. s.
I am very pleased to write review about Swindon Audi that initially I was very worried that whether I will get expected service from them. I am from Norwich and it take nearly 4 hours drive to be there. First of all fantastic reception service. Every time I call they tried their best, they did from their heart. Secondly brilliant sales genius Mr. Erald- whatever he offered either phone or email , we received at the end. Swindon Audi should be proud of Him. I got my car according to my expectation. Thank you very much Mr Erald and reception team.
J. J.
Mahmoud Ghrab amazing service
Excellence comes as standard
I. B.
From the time I arrived, I was looked after extremely well by Denise who having carefully taken down all of my service requirements, arranged for me to have a lift back home. Denise then rang me later in the morning to appraise me of the results of the service and safety check and to arrange collection of the car at the agreed time. On this occasion, I felt the overall level of customer care and support I received throughout my time at Audi was excellent, hence the 5 stars.
C. T.
Always amazing ! I have been with Audi Swindon for 3 years now and they have always looked after myself and my cars.
Highly recommended! Audi cars are the best!!
M. W.
Mahmoud was very helpful, over the phone, by email and in person when we visited the showroom. The whole process of purchasing a TT and part exchange was dealt with competently. Handover went smoothly. The only negative was that a loss of tyre pressure came up soon after driving away and, subsequently, all 4 tyres were found to have wide variation in pressure from the recommended levels. A strange thing to occur after a comprehensive check. We are keeping an eye on the tyres. Otherwise, all went well.
D. R.
Customer service is 5*
Nathan made my experience of buying my first, nearly new car, amazing the time and effort he put in was second to none!
When I walker in I was given a warm welcome and offered a drink and a seat, he then showed me my car in a big reveal which made it feel even more exciting for me.
After we went through all paper work he made sure I understood every thing properly, and then takes me through all the car so I can use all of the functions before I drove off.
Nathan your customer service skills are brilliant and I hope you get recognition for this.
Thanks again for all your help.
M. U.
Went to take a look at the new Q4 etron. Was there over 30 minutes and not one sales assistant even approached us or looked at us.. we had to go to them and ask questions and when we did it was like pulling teeth.
A. S.
Good experience. The service team looked after me during my service and MOT.
C. S.
Service is absolutely amazing. If you need a used car see Nathan and Gareth, outstanding service with a smile. They fully understand that if you snooze you lose, can't fault either of them! I will be back in three weeks to claim on my GAP insurance that they sold me once I have wrapped my car round a tree, can't wait!! :D
F. W.
Cant thank Clive at Swindon Audi enough. My partner is a key worker as has been having to use public transport for the last 3 weeks. Really impressed that he had made the effort to hand over the car when the dealership was shut. Thank you so much!
O. H.
Wonderful customer service in my dealings so far... Good communication and a friendly team. Will look forward to getting my next Audi here. Hopefully this nice review will get me a few quid off!
H. M.
Dave is absolutely brilliant! He immediately introduced himself and then took a personal interest in his client (my mom). He even apologised when two other Audi salesman got into a major argument! He immediately brought the car we were test driving Audi Q2 and when we got back checked everything was okay. Please send my compliment to him as he ought to own the business. Top quality customer service.
T. G.
Went to have my new A1 checked out after the car started reporting a fault. This was a warranty claim, so I was expecting a bit of reluctance from the dealership since I did not buy my car here.
I was treated in the best way possible, the car was checked out quickly, the issue (which was pretty small) was resolved in no time. I was offered a complimentary wash and inside cleaning. It was a perfect service, the staff was really nice. Piotr was the one assigned to my case and was really friendly and explained everything. In short : Swindon Audi is a dealer you can trust.
F. A.
I would like to thank Erald Kullolli for his help when `I traded in my Audi A3 for a newer one. I was very sad to let my 9 year old Black Edition go but I am extremely happy with my new one despite the fact I am going to have to spend some time working out the technology. Swindon Audi made the process easy and were very helpful, I recommend them to anyone looking for an Audi.
D. P.
I was served by Lee Bean who gave my partner and I the best car sales experience ever.
From the moment we walked into the showroom we were greeted with smiles and hello's and offers of a drink from other members of staff, which was a delight. Taking the time and allowing us to make choices of what was available to securing the deal.
Excellent service thank you.
C. L.
Had a great experience ! All thanks to Mahmoud !
B. m.
Absolutely amazing, outstanding service. Nathan and the team sorted us out with a fantastic deal on our new Audi and we couldn't be happier. Would highly recommend not only Audi as a whole but this branch as well. Superb! Thank you!
E. T.
From the moment I walked in, I was really well looked after. Going over my details with Denise was straight forward. I received a complimentary lift with Will to the shops to wait whilst they serviced my car and Denise kept in touch to tell me how everything was going. Once the car was done I was promptly picked up and taken back to the garage. Being looked after through the whole experience by Denise was a great personal touch and drop off to pick up was incredibly easy.
Thank you.
J. C.
My recent purchase of an Audi A3 makes me a fourth time around Audi owner but this was my first visit to Inchcape, Swindon. I had emailed ahead to let the Sales Executive, Harry Davies, know that I was looking for a car and received a phone call from him to ask what my preferences for the car would be (model, fuel type, budget, colour choices). Two days later, I had a Saturday afternoon appointment (my choice of time), to test drive the two cars he had selected for me to drive that he believed met my requirements.
I had a very friendly, professional welcome, immediately offered refreshments and generally made to feel as if I was the most important customer in the world. The two cars selected for me to test drive were both exactly what I was looking for and consequently I found it very hard to make a choice. Despite one being slightly over my budget, at no time did I feel under any pressure to favour one or the other and, in fact, I decided to go home and to take 24 hours to think it over.
Just over 48 hours after making my decision to purchase (I elected to go for the slightly more expensive one in the end), I took ownership of my new car. Harry Davies made the whole process extremely simple for me, taking care of all the necessary paperwork including the transfer of personal plates and ensuring that I was kept informed and happy throughout. The car was immaculately prepped when I took ownership and my 'owners' file completed and explained at every stage.
I am delighted with my new car and friendly professionalism of service I received throughout the purchase and would highly recommend Inchcape Audi Swindon.
C. R.
Unfair to write a negative comment as the covid restrictions are stopping the real Audi experience .I am sure the buying of a car from Audi would be the ultimate experience normally you have done the best that you can do or allowed.
Many Thanks
C. M.
Great dealership with friendly, helpful staff. Nathan was excellent in looking after me during the whole process from initial queries and test driving to purchasing the car. Being secondhand I wasn't expecting the 'big reveal' so that was a nice surprise too!
J. S.
Went in to see what cars they had on motability and the sales executive Lee Bean, just couldn't do enough for me. He even arranged to drop me off home, and pick me up the next time to come in for a drive in the q2. Took me on a decent test drive, which gave me a chance to test out the car, which I was really happy about. I am just waiting to get my paperwork to place my order, and I will be in, as Lee Bean treated me like an actual human being, unlike other places I had visited.
L. C.
Recently purchased my new Audi A5 through Swindon Audi branch and all I can say is the service has been second to none and cannot fault then in anyway! The vehicle I purchased was exactly what I wanted and was presented to me on the agreed day.
If you decide to use Swindon Audi I would highly recommend Jake Bryan in sales and Dane Hawkins! Great guys and really helpful and ensured I received the best possible deal and service which I have done! Will be coming back!
c. h.
As this is my first Audi experience after being with Ford for 10yrs it started very badly, The salesman I had been dealing with for two weeks left! so no new car had been delivered as promised.
So start again this time with new sales executive Lucy all excellent I have been kept up to date and as promised car delivered on time.
So excellent service the car is as good as they said it would be so very happy and would recommend this dealership.
S. A.
This was my second car purchase from Swindon Audi. The people at the dealership were a pleasure to deal with from start to finish, starting with Jo on reception. Nearly everything went to plan and I was kept well informed; where it didn’t I was supported really well. A big thank you to Eddie Nellist as the sales lead – he has a really thorough knowledge of the cars, knew everything about mine, and is very friendly and helpful - I didn't feel pressured or rushed at all. He found my car for me at a great deal, and it is a proper upgrade from my A3, so well done him :) I’d recommend him to anyone! Many thanks also to James Ryan and James Seddon for a first class customer experience with the purchase, and also to Piotr Kasprzak from Customer Service side who supported his Sales colleagues very ably and helpfully for me!
C. S.
Couldn’t fault the service received from Mamood at Swindon Audi.
Very friendly and went above and beyond to help and satisfy the customer.
Would definitely recommend..
o. s.
It was an urgent issue and Audi gave me a very important appointment in other words they saved my life because there’s been a tick crack on my tire. They checked the car and replace the tire instead of brakes and pads so I am really appreciated to the team what you did for me.
S. b.
As soon as I entered I felt welcomed. Once reception had taken my name and reason of visit. I was offered a drink out of an actual cup, no plastic here. The gentleman who came to see me pulled out a chair for me, called me sir or Mr. Burden. Customer service is 100% class. I wouldn't have expected anything less in Audi however you can't help feeling positive and important while being seen too.
J. W.
Booked in for MOT and service all dealt with efficiently and on time.
B. M.
Friendly & efficient staff who can instantly understand your need and can guide on the right path. I am given with a complimentary health check as it was the first time I contacted them. Total health check was done along with wash and to my surprise complemented with an Audi branded kit for vehicle maintenance. Thanks Swindon Audi, will visit for my upcoming service due.
N. W.
Ordered a new company lease car through Swindon Audi. Brilliant experience from the start to present day. Amy Stickley has been an absolute pleasure and the service given by her has been second to none... Definitely an Audi experience! Highly recommend
R. B.
Superb experience at Swindon Audi at the hands of Erald, Rhys and Kevin when purchasing my SQ5. No pushing for a sale at any point and i was given thorough updates during the whole process. Would recommend these guys to anyone looking for an Audi (or any other car infact) as the experience at the local BMW garage is totally different. Even the receptionists are incredibly friendly and willing to help in any way possible.
K. H.
On entering Audi Swindon over a year ago, I was blown away with the level of service we got. It completely changed my view on Audi not having a pleasant experience with another dealership elsewhere...
My faith was restored from the time I was approached by their sales member Amy Stickley, to whom I highly recommend if you ever want to purchase from Audi head to Inchcape Swindon. She was attentive, had high knowledgeable on the products and if she didn't know the answer, she found out very quickly on an area outside of her knowledge. She was polite, courteous and was one of the main reasons we returned to Audi Swindon, not only the superb car we bought but it was alot to do with how we was treated... Her level of Customer Service is absolutely superb.
On the same day I had gone to another Audi Dealership elsewhere and quite frankly put me off Audi, but thought I've have one more look at Audi as I was in Swindon and I'm pleased I did as it completely changed my view on Audi in general as I thought I would get the same treatment as the last Dealership, boy was I wrong, I'm so very pleased a grateful that a different franchise/dealership made all the difference and if it wasn't for me heading to Swindon and speaking to Amy, I wouldn't be writing this..
I always give credit where credit is due.. I have had my car now for a little over a year and I've had nothing but superb service from them from all their staff.
I have just had my first service, it was picked up by their Technician Maksym Ryzhuk whom performed the service and return my car back, giving the same level of service I would expect from them as I measure it to what Amy has given, so far I can't fault any of the staff at Audi Swindon, from their Sales team, Aftersales (Angela in Service Bookings), Service and Parts Depasrtment and others within the Franchise to whom I have had dealings with as well as the Receptionists, I have had nothing but positive words for them all.
5 Stars for sure. I hope to have many more years of being one of their customers for years to come.. Inchape Audi Swindon in my opinion have got it right, look after the customer, it's all about customer service. Amy and Maksym are two that stand out for their level of service given. Thankyou, from a customer who is still loving their TT
M. M.
After 7 years I decided to 'upgrade' my Audi A7. I had been watching an S7 for at least two months and when the price came down to within my ideal price range I decided to visit Swindon Audi. I can't fault the customer service on the used car side of their business. The sales guy was attentive at all times and even though I went to and fro deciding whether to buy the car he stayed focused and was very pleased when I decided to put pen to paper. So I am now the happy owner of a very low mileage S7 black edition, perfect car for what my wife and I need. I would have no hesitation in dealing with Swindon Audi again. This is my fourth Audi over 15 years and I will honestly say the whole end to end buying experience was better than anything that I had experienced before.
G. H.
Nathan was fantastic throughout the sales process sourcing my new car quickly and with great value.
I will be coming back again for my next upgrade!
M. B.
The customer service was excellent, Eddie was really helpful and went out of his way to help me out. All too often a younger person like myself can be overlooked by Luxury car dealerships and at no point did I feel that was the case. Would definitely recommend to any friends and family looking to buy an Audi. I'm sure all their sales guys are excellent but recommend asking for Eddie
D. H.
Went to collect my car from Amy stickley at Swindon Audi on Thursday and she made it all very easy. She went through controls and explained everything in great detail. This is my first Audi and if not for the car being fantastic to look at and drive I'd still return for the great service. Thankyou
L. H.
We had a very pleasant experience buying our fabulous TT with Audi Swindon, Gareth was helpful and extremely knowledgeable, assisting us in making our choice of car. He then explained everything that we needed to know about the car and details of the entertainment pack and how to make full use of it.
All staff from the receptionist through to the business manager, were approachable, polite and friendly
J. G.
Great friendly sales process. Aftercare was exceptional and the car has been a joy to own and drive. Never had a single fault with it and sailed through all services and checks with nothing to declare. Can't wait to buy the next one!
P. A. R.
The team were professional and polite, i have no concerns in this department at all. This review is only missing that star because of a few little things. 1. i could not collect the car on the day i needed to and had to book annual leave to do it. The Saturday was not available due to a sales event taking place. 2. Although the car was ready for collection when i arrived it lacked two key things. One was any fuel and the 2nd was a boot cover. Both these things were fixed in a short space of time, but it does show a lack of attention to detail. Each member of the team in Swindon that i spoke to were very eager to get a 5 star rating and requested i did so, but i don't see how this is possible with those few little mishaps. Overall Great car, Great price and friendly people that i would recommend to others with a message to ensure you do your own visual checks before accepting any car. I could have quite easily driven away without a boot cover if i had not looked.
L. M.
As always great service, from a friendly helpful team.
Turned up at 08:00am car not booked in, with a dead xenon headlight, by 9:30am fixed and on my way car was even given a quick wash.
Since bought another new Car from Swindon Audi, it was not a straightforward buy thru no fault of Swindon Audi, however Eddie's service was exemplary, happy customer, will buy new again from Swindon Audi.
L. S.
Had a very positive experience buying a car from Swindon Audi. A salesman called Lee Bean handled the whole process for me from enquiry to completion and at every stage was helpful, courteous and quick to answer my questions/get queries attended to. He had a great test drive route too.
The garage itself is very smart too with a large range of vehicles and all other staff members I encountered being polite and helpful. Thanks again.
M. H.
I collected my first Audi on Friday and am loving it.
Lee dealt with my initial enquiry, as well as arranging the test drive and subsequent purchase. He was very friendly and helpful and made every effort to answer all my queries, so many thanks Lee.
Only one thing - there was a high emphasis on trying to sell additional insurances by more that one member of staff. A quick mention along with a handout would have been sufficient.
M. D.
I used Swindon Audi for a service the first time in Feb 2019 as I have previously only leased Mercedes. I found the service provided outstanding. A designated member of staff, Denise, was allocated and she kept me fully informed before, during and after the service which was done to a high standard. Will definitely continue to use
A. R.
Found the wife's next car
D. R.
I own an elderly Audi A3 Sportback which I normally have maintained by a local independent rather than an Audi main dealer so this was my first visit to Swindon Audi, the Aircon problem being beyond my local independent and needing Audi expertise. Having booked the car in via their (Inchcape's) central call centre I decided to drop the car off late in the morning the day before the appointment having checked with Swindon that it was ok to do so. Greeted by Denise who explained how they would be handling this, she undertook to call me when they had diagnosed the issue and quote me for the repair. Within a couple of hours Denise had called me with the diagnosis and quote plus Technician Matt had sent a video report on the overall condition of the vehicle. Within another hour a further call and the car fixed and collected same day.....the day before the appointment!
Superb Service, great communication, and an overall fantastic customer experience. Many thanks to Denise Matt and the team at Swindon Audi.
J. W.
Outstanding customer service from Rhys, I’d spent weeks searching for the perfect car, walked in to Audi and my experience started on a high. Not only did Rhys spend as much of his spare time as possible searching for my list of requirements in a tight budget, stayed later than his working hours to make sure I was happy with the car and all without any fuss and always stayed in such a high energy, positive mood, even when I changed my mind on which car I wanted altogether. Simplified car terminology for me when needed and was always end the end of a phone or email for my endless questions. And importantly always kept me informed although it was my dad paying for the car for me. - I can not thank Audi and Rhys enough for putting up with me and my family!
S. A.
Excellent customer experience from Swindon Audi
My car was in for its first long-life service. My thanks to everyone who dealt with the service booking. In particular, I would like to thank Piotr Kasprzak for managing my service end to end: he was extremely helpful, clear in his communication, and assuring - including explaining the Audicam report I received half way through the work. A thank you also to the ladies on reception as I had arrived late, and the driver arranged by Audi for the lifts to and from my place of work.
D. M.
Excellent Customer Service Experience - I decided to wait for vehicle whilst it was serviced. Amy the Customer Service Adviser kept me informed and in the meantime the facilities upstairs were very good - enabling me to get some work done. The car was ready - including a wash - at the time they said it would be.
P. M.
Great service and excellent customer care. Audi's may be more expensive to buy and service than some other car makers, but it's all about quality of their products and service. We received a Guaranteed Price-Match on the oil change, a video sent to us to explain extra work recommended at the service, transfer to and from Swindon Outlet Shopping, coffee and biscuits, the car was washed and valeted, plus a nice smile from the Inchcape Audi Service Agent. THANKS FOR THE GREAT SERVICE!
R. D.
Fantastic service. All staff are very friendly and helpful. Only negative is that I wasn't offered a drink. Apart from that I 100% would recommend Swindon audi, I got a courtesy car so I could carry on with my day whilst the car got an oil change and a brilliant wash and vac. Thank you Audi.
S. A.
Bought and have had serviced my first Audi (A3 SLine Sportback) from the Swindon team. Without exception, every visit I make to this dealership I get excellent customer service. Each time it's been in for a service I've either been driven home or had a courtesy car - a great service.
The car is superb and hasn't had any problems whatsoever. Will definitely replace with another Audi when the time comes!
Really surprised by the adverse comments / reviews - certainly not had any bad experiences here.
G. E.
My wife just purchased an Approved Used 2014 Audi A3 and we absolutely love it. Delivered everything as promised and had even displayed it in the showroom on collection. Very Impressed! Great Work Lads.
N. W.
Ordered a new company lease car through Swindon Audi. Brilliant experience from the start to present day. Amy Stickley has been an absolute pleasure and the service given by her has been second to none... Definitely an Audi experience! Highly recommend
S. b.
As soon as I entered I felt welcomed. Once reception had taken my name and reason of visit. I was offered a drink out of an actual cup, no plastic here. The gentleman who came to see me pulled out a chair for me, called me sir or Mr. …
C. M.
Great dealership with friendly, helpful staff. Nathan was excellent in looking after me during the whole process from initial queries and test driving to purchasing the car. Being secondhand I wasn't expecting the 'big reveal' so that was a nice surprise too!
J. G.
Great friendly sales process. Aftercare was exceptional and the car has been a joy to own and drive. Never had a single fault with it and sailed through all services and checks with nothing to declare. Can't wait to buy the next one!
S. W.
Lovely, friendly staff and perfectly COVID- safe environment I felt that both my car an I were in safe, clean hands!
M. M.
After 7 years I decided to 'upgrade' my Audi A7. I had been watching an S7 for at least two months and when the price came down to within my ideal price range I decided to visit Swindon Audi. I can't fault the customer service on the used …
s. w.
I purchased a 2018 Vauxhall Grandland X (part exchange vehicle), immaculate condition, low mileage, had a small issue but Clive Drury sorted it out. Great service.
A.
Great service from the team and workshop, took my A6 in at zero notice and they found space for me straight away to get me back out on the road. Many thanks to James and Lee.
A. W.
I had a wonderful experience getting a leased car with Amy Stickley of Swindon Audi. She made the process easy, transparent and quick. When it came time to get my Q5, Amy drove it to me (I had no ride to Swindon from Cirencester) and took her time to explain all the features of the car and how to use them. Can’t get better than that! She has definitely earned my repeat business in the future.
f. t.
Piotr Kasprzak in Swindon branch remained professional through out my contact with Audi. He was helpful and highly supportive. The customer service I received was incredible creating a lasting impression to always visit their site for all my A5 servicing. Thanks guys.
J. E.
I was kept fully in touch by Peter both before and during the service and his service was exemplary. The missing star is because the driver who returned the car, though, cheerful and friendly, is substantially bigger than I am and I would have appreciated him adjusting the seat to my size (with my help) before leaving
A. P.
Outstanding service. Didn't even plan to buy a car and within the hour I was having a test drive and signing on the dotted drive. No regrets. Very happy with my car. Would recommend to anyone for a hassle free car purchase with service that responds to you and not the other way around.
S. E.
I went along with my son who purchase an Audi Sport Fantastic experiences Lee was very helpful as this is my son's first car. Brilliant car Stunning car showroom.
What can I say Thanks for the experience. Simone
J. B.
Excellent service and communication from service dept. Car was in for MOT and brake fluid change. Kelly confirmed car had arrived (collected by a happy chappy), and later she called to say all done and car was about to be returned. Everything went extremely well. Thank you; and reasonably priced too!
G. C.
Out-of-this-world level of service. I called needing a few urgent bits of work done to my car (including replacing the wrong oil that had just been put in by KwikFit during what was meant to be a routine procedure), and not only was Swindon's advice spot on, Barry also managed to fit me in the very next day to get the issue rectified. Despite all the fear and odd working conditions surrounding COVID-19, he was welcoming, friendly and accommodating. He is an ambassador for you, and Swindon is an ambassador for Inchcape. Keep it up!
N. H.
This is the first time that I have brought a car from Audi (Swindon).
The receptionists were very friendly and helpful. The sales man Nigel and the manager Dane were absolutely brilliant, so helpful and knowledgeable and worked very hard to get the right car for me.
I would definately recommend Audi Swindon. Very impressed with the whole experience.
K. M.
I went there looking to purchase a new Audi A1. Customer service was excellent throughout, my sales Marcus Imrie would has provided wonderful support throughout. Picked up my new A1 yesterday and absolutely delighted with it, surpassed all my expectations. Definitely recommend and thank you very much!
T. S.
I have used Swindon Audi to service my Audi Q5 for the last two years. I have always found them to be excellent both in terms of the quality of the work and the customer service offered. The option to have my car collected and returned is particularly useful to me and they have always achieved the promised timescales.
m. p.
I had the pleasure of Tyler Owen who saw me through my experience of buying my first Audi. I couldn’t of asked for better customer service. He explained everything to me in detail and answered all the questions that I had. Tyler made me feel at ease all the way through as it was such a big purchase for me and I walked away feeling very happy and over the moon. Thank you!
A. O.
Great service as always from Barrie in the service department. I had an issue with the loan car which Barrie sorted out for me which was appreciated.
N. T.
I have used Swindon Audi on many occasions over recent years, and always found them to be very professional and efficient. Often waiting for my vehicle to save travelling home the hospitality has always been exceptional. I would thoroughly recommend them to others.
H. U.
I had service booked yesterday but I was stuck at work and missed my appointment by 1 hour I called swindon Audi and spoke to lady call Emma who was so amazing went extra miles to get my car booked for service and was amazing and so helpful . She kept me up to date with my car throughout the day . She is real credit to Swindon service department.
Z. L.
Great experience here at Swindon Audi, following a poor experience at another location. Paul Seaborn in the service department made us feel very welcome and dealt with our issues brilliantly. We are very happy with the service you gave us. Thank you!
H. G.
This is the first time I had purchased an Audi and from initial enquiry, through to test drive and purchasing the experience was pleasant and easy. Jake was the salesman who saw me through the process and was friendly and knowledgeable. I'm so happy with my new purchase and if I decide to change the car I will definatley be back.
S.
Drove home my Audi A1 today, so pleased with my new purchase and very pleased with the service I received by David Greenwood..I knew the type of car I wanted gave all the information to dave and he gave me exactly that, im very happy! Would definitely reccomend to go see dave lovely guy and definitely not a pushy salesman...
p.
Fantastic service. Lee Bean the salesman was brilliant. Nothing was too much. After arriving without an appointment we were looked after and bought a lovely car. 5 star service.. Highly recommended..
k. l.
I arranged to drop my car off at 7am and get a lift to work. On arrival I was told that the drivers don't start until 8.15am so they would call me a cab (this took 40 mins to arrive but not Audi's fault). I was quoted £79 for an aircon service which was the old price and it was actually £90. Despite the initial poor info I was given over the phone when I booked, I could not fault the customer service on the day and the efficient, friendly and professional way things were sorted. 5 star service but -1 star for the poor info beforehand.
B. T.
Had a really great experience when purchasing my TT. Naomi and Gareth went to every effort to make the transaction as smooth as possible and kept me updated through out the process. Highly recommend them both!
M. R.
Peter was very helpful. Best sevice ever recieved from Audi.
B. J.
Excellent. Very quick to respond to my enquiry and provide detailed vehicle information (including videos) and answer queries. Because of this I travelled 150 miles to Swindon to test drive the car I was interested in. Purchase and handover were efficiently handled.
K. T.
We recently bought an A1 from your garage and Erold really gave amazing service. He even gave my daugher an teddy which she was thrilled. He was lovely and really helpful. The garage gave a great experience at picking up my car and even buying was so much easier then some of the Audi garages I found to deal with. Erold made it so easy to purchase a car. Thank you
D. w.
Excellent service from Tyler friendly helpful and made it a fast process unlike most other car showrooms would highly recommend going to Audi and recommend asking for Tyler
A. C.
Great service. Very organised and friendly
A. S.
My husband and I both bought or cars from Swindon audi and and they are brilliant I have had mine for 2 years now and its been serviced by them each year and I couldn't ask for better service. Everyone that works there acknowledges you with a smile and you're treated like royalty.
M. H.
Fantastic experience and customer service especially from Mikey the salesman who dealt with my purchase
A. G. U.
My wife and I visited Swindon Audi before Christmas looking for a used A6 Avant. We were greeted by a smiling and helpful Salesman who found us the ideal car within two days. We were and still are delighted with the courtesy, knowledge, and politeness of the staff, both in the Sales and Parts departments. We will definitely use Swindon Audi in the future.
Alan and Catherine Gaye.
P. S.
My husband and myself have recently purchased a Q3 and Q2 repectively. We have both been extremely impressed with the level of customer service from our sales executive. The overall experience was seemless and impressive. We would happily recommend Audi to family and friends.
A. P.
Clive is a great guy!!! Although i purchased an Audi A1 from Swindon Audi 2 years ago, when I experienced a problem with my lumbar support he sorted the problem straight away. Credit when due. Thanks Clive :D
G. R.
i recently had the pleasure of buying a car from Audi Swindon.
From initial enquiry, through to tieing up all the documents late on Friday evening, Phil Bounds delivered amazing service - and then when we got to the dealership he went a stage further in exemplary service.
We had driven from Leigh on Sea in heavy rain and the car i travelled down in was caked in dirt to the extent that the mirrors were unusable. Phil arranged to get our car a mini valet - which is when a nail in the front tyre was noticed. We were immediately advised, asked if we would like to take a seat and enjoy a coffee or two whilst Phil and his team repaired the tyre for us.
i cannot over emphasise the level of service - thank you Phil and the rest of the team. it would an absolute pleasure to do business with you again.
Gary Raven
M. R.
My experience buying a used car from Audi Swindon could not have been better. The sales executive, Anthony McCusker, proved to be extremely knowledgeable and helpful, going out of his way to ensure that the Audi A4 was prepared to the highest standard. I will definitely return.
J. L.
The service I recieived when buying my Audi s3 was superb. Big thanks to Gareth Shorten and James Seddon who ensured the sale went smoothly and efficiently. Would highly recommend this Audi branch when hunting for your new car!
G. P.
I can fully recommend Swindon Audi 100%. From initial booking through to the collection and return of my vehicle to my place of work, constant communication and updates were received from Hope in the service department. Excellent thank you.
H. B.
Really pleased with my recent purchase! Really big thanks to one particular salesman Tyler Owen who pulled it out the bag when sorting everything out so quickly and efficiently and also having the car delivered to my local Audi garage. I would definitely recommend 👍
J. C.
Excellent service from Rhys, having to look for a perfect car for our needs we found it with Ryhs's help. Thank you so much for making us feel very special. A very happy experience all round.
Q. T.
I recently had a full service at Audi Swindon and found the staff to be helpful. Denise, my service advisor was professional and friendly and talked me through the costs and processes for my service. Well done Inchape Audi Swindon!
N. H.
I can only give Swindon Audi 5stars across the board for their handling of me and my wife's new car purchases from the receptionist,sales team and managers. We had a very enjoyable experience. Thank you Swindon Audi.
U.
I bought my S6 after searching high and low for the particular one and Swindon Audi had it, I was traveling from Scotland to buy the car so had a 6hr drive down to view it, prior to seeing the car I'd chatted and emailed Jake Bryan who sorted everything out for me, Jake sadly was on his day off so wasn't available to close the sale but it was a case of test drive the car, sign the paperwork and pay for it so all in all deal done in less than an hour and I was on my way back to Scotland, only reason I didn't give the 5 stars it deserves I was asked if there was anything else they could do for me and I asked "any chance of an Audi brolly" salesman asked his manager and was told "no he can't have one as he got an additional years warranty" bit tight in my book I'd just spent a fair bit of cash, so other than that good dealership. Still would like a brolly by the way!!!
J. R.
Excellent - Nikki was fantastic; very proactive in keeping me informed on the status of my order - thank you
M. E.
Helpful and polite for my used car enquiry.
d. h.
Wouldn't trust my pride and joy to anyone else.
Top quality service every time.
J. S.
I did not visit but had my car picked up and returned . The service was impeccable .
I was kept informed of progress . Car was returned nicely cleaned . I have no hesitation in recommending Swindon Audi to any Audi owner
L. D.
My experience with Audi was fantastic. This was my first time buying with them and the sales team were all lovely. I was served by Erald who helped make my experience buying a new car very enjoyable. I would highly recommend. 😊
A.
Great service from the team and workshop, took my A6 in at zero notice and they found space for me straight away to get me back out on the road. Many thanks to James and Lee.
K. H.
Poor communication when help requested with damaged wheel arch
G. B.
Great selection of nearly new cars. Although it was a busy day and every one was tied up, The sales manager Clive was more than happy to help and was very informative.Great Vibe and Lovely showroom.
R. A.
Very friendly and welcoming nice staff 👍 nice cars ☆☆☆☆☆
d. L.
Me and my daughter we having health check on our audi on 13/12/18 my daughter had a issue with brake light malfunction only once so got it test in swindon Audi at the same time .
From reception to Service advisor name Barry cook I got 5 stars Service
J. H.
Purchased vehicle from here in March 18. Whole experience was top rate from deal achieved, professionalism and courtesy of salesman, the standard of cars and the top dealership itself. Will defo use again
P. V.
Great sales service when I bought my vehicle from Rhys. I can highly recommend Audi Swindon. They really went the extra mile for me. I look forward to great service from them in the future.
K. K.
I booked my Audi for service on 13th of April , I have had an excellent service from Kezandra and Dean ,plus had a pleasure of driving new A3 as my courtesy car, very happy and will definitely visit again :)
L. M.
Popped into Swindon Audi to view an approved used Audi and ended up buying a new one. Service was brilliant and the Sales Executive was friendly and knowledgeable.
I would highly recommend Swindon Audi.
Live the Dream.
T. C.
From initial contact through Web inquiry through to handover of purchase the buying experience at Swindon Audi is one to behold. Treated as a valued Customer with all Staff going the extra mile to make you feel welcome.
C. C.
While the service and care was excellent I was disappointed that despite over two weeks notice the job couldn't be completed because some parts were on back order. It would have made more sense to reschedule the visit
T. M.
I recently visited Audi Swindon and before I knew it Erald have found me an amazing offer on one of their vehicles, the dealership itself is very impressive and the sales team follow suite they’re all very professional and prepared to assist you by any means possible.
N. H.
Very professional service. Rhys helped find the car that was right for me and met my specifications. Made time to run through the details in a simple way and made the car purchase straightforward.
N. B.
Gareth was my salesman and provided an incredibly thorough and diplomatic service, with great knowledge of the car and the products on offer. I love this vehicle and am still getting to know it. Thanks a lot!
j. w.
part exchange to purchase an Audi SQ2. Excellent service from salesman David Greenwood, and your finance person ( can't remember his name).
H. A.
Just brought a q5 David greenwood was brilliant he made it really easy especially with the pandemic going on would definitely buy from David again
P. B.
Superb service by the whole team and especially the chap I was dealing with for my MOT who I believe was also called Paul. (I had a case of man Flu and Paul kindly organised for my car to be dropped off at my home address so I didn't have to collect it! Very much appreciated!)
V. H.
Excellent. Very helpful, informative and friendly.
L. B.
Excellent service from Jake in car sales his advice and help was very much appreciated. All of the staff we spoke to was polite and welcoming. Absolutely love my A3
S. D.
Safe, courteous, professional, exemplary explanations and out of this world customer service. Audi Swindon personify going the extra mile.
M. C.
Staff were very polite & helpful. Would recommend them. only giving a 4 star review due to delay on taking a vehicle for a test drive.
A. S.
Q5 in for a Recall, all handled politely and courteously, Laura was knowledgeable and helpful, Work carried out, full Valet and Valet Gift set as a very nice gesture. Great service and thanks.
C. R.
My recent experience with Audi has been excellent. Friendly and helpful, with excellent cutomer service.
This is my second Audi and my previous experience 2 years ago was equally a very good experience.
M. M.
The customer service was really good! Helpfull staff willing to go the extra mile! Eddie was brilliant and helped us lots with everything and answered patiently all of our questions! Highly recommended!!
C. C.
My husband & I both bring our cars here for their service and Mot. Denise is fantastic always really friendly & helpful & a pleasure to deal with! Thank you!
A. C.
Very good customer service. Piotr was excellent in all ways. Well done.
H. H.
Bought Audi A3 S-line through salesman Erald. Great guy and great service.
G. C.
Very friendly without pressure to buy. Had a good time looking around an A8 although I was there to buy an A4, which I did. Great coffee too!
j. t.
Professional and polite throughout, managed to sort out the faults with the car on the day without a great cost. Happy to come back for maintenance work in future.
L. J.
Erald Kullolli was a fantastic salesman, made the whole process as fluid as possible and maintained the highest level of customer service throughout. Ask for him by name when you go, you won't be disappointed
J. D.
Very freindly and professional, would definitely go back for my next car.
B. H.
Great sales team, loved the eye candy
Thanks nathen and clive for a great experience.
I will come back and buy another car soon as long as i can take the blonde home .
R. A.
All the dealings were smooth and done professionally. Very happy with my experience at Audi..A lot better than the opposition, BMW..I may add.
Thank you guys..
Rab
D. S.
I have been reliant on the Swindon Audi service department for a number of years now and have never had a reason to complain. They provide an efficient and effective service.
S. W.
So relaxed, genuine salesman Clive Drury. Helped me with everything, I needed to know. I really wish all car salesman, were so helpful and friendly.
HAPPY DAYS Clive
Steve
N. W.
The after sales services are great. The staff are very professional and friendly, bought 2 cars from this dealer and never had a problem, would definitely recommend.
J. H.
Bought an amazing car. David McCaw was great - very helpful and knowledgeable. The whole process was very efficient from start to finish.
A. P.
Great service, managed to get the exact car I was after. Tyler the sales guy was excellent.
C. S.
Pleased with the service. When booked was told I could wait for the MOT. When checking in was asked when would I collect. 2hours and 30 minutes later I left the show room .
D. C.
As soon as I stepped into dealership I was treated professionally and courteously by all members of staff I encountered and due to the help I received from Jake Bryan walked away today happy and bought a A6 in the process. Thanks to your team
P. C.
Great experience at Swindon Audi, very friendly staff, especially Nathan which helped me to get the best deal for my new Audi.
S. A.
Very relaxed and no query is a problem. Would recommend and after my first service my vehicle will be always looked after at Audi Swindon
T. B.
Very impressive show rooms, very good selection of vehicles, top pricing, impressive delivery process all topped up by efficient Alex Cottrell sales executive. Thank you.
C. s.
Very Helpful and Polite staff.
Great facilities,Pleased with the work done on my car.The complimentary wash and vac was a nice touch.
Thanks
A. H.
refit battereies for audi A3 etron
A. S.
Definitely worth using Audi Swindon for your next purchase new or used, excellent dealership and super service from Clive and his team.
S. W.
Lovely, friendly staff and perfectly COVID- safe environment I felt that both my car an I were in safe, clean hands!
S. H.
There was a problem following a standard service but it was handled magnificently by the team
V. S.
Great service from beginning to the end . Jake and Dane went out of their way to ensure i received my dream car !
Would highly recommend.
T. W.
Dale and Mihail were great - will definitely be back to order next vehicle with your team.
Y. B.
Great customer service from James Seddon and Ashley Penfold- would recommend them to anybody who would like to buy an Audi. Will definitely give them 5 stars !
D. W.
Best Audi service I've been too yet. They really look after you. My personal service advisor was really helpful.
R. B.
Quality service centre with friendly helpful staff. Always able to advise you with their health checks and service plans. They always carry out yor requests.
A. M.
Erald was really helpful without being the typical ‘pushy car sales man’... really chuffed with my first purchase of an Audi. Thank you!
G. G.
Great experience and friendly staff.
Thank you very much Barry Cook for your help , great job.
S. T.
Excellent service you’d expect. Erald was top notch and knocked the socks off his fellow workers at other main car dealers.
P. Z.
Couldn’t do more for me
Good straight forward talk, gave me a detailed diagnosis of all potential issues to do with the car, no trucks and no hidden costs, 5*
E. W.
Excellent service yet again. Anthony McCusker was informed, thorough and clear. I cannot recommend Swindon Audi highly enough.
P. K.
Piotr Kasprzak is the best service advisor on the Planet!!!
B. G.
Great service, Emma was very good and kept me informed whilst the work was done. Would recommend them without reservation.
D. B.
Usual great customer experience - polite staff, people who know what they are talking about, car returned on time, and excellent hospitality!
T. W.
Excellent service as always from Swindon Audi..... Kellie Battman was great at explaining what works were done, very efficient and friendly
J. G.
First class service, very professional and extremely knowledgable. Definitely where my car will be serviced from now on.
R. S.
Excellent salesman - really efficient - particularly like the retro look of the new dashboard . . . very Thunderbirds - in a good way . .
D.
Denise and the team have been most helpful about my used Audi. Many thanks.
T. N.
Perfectly fine Audi centre.
R. S.
Fantastic experience with Swindon Audi. Couldn't of asked for better customer service! Thank-you.
R. A.
great customer service!! and the courtesy car was amazing and really looked after me
A. B.
Fantastic! Thank you Gareth and Rhys for the constant communication and the quality of service for my new A3.
S. F.
Erald was absolutely brilliant and I'm very impressed with all the staff at Audi Swindon, very efficient and welcoming!
S. K.
Disc brake replacements plus additional work
C. D.
We got excellent service from the sales team, especially Nathan Franklin.
J. H.
A massive thank you to Ashley Peart and Lewis Chilton for getting me back on the road today and allowing me to continue with my holiday, legends! :)
C. H.
Excellent service dedicated staff and very good showroom, everybody seems happy to work there
J. B.
Great service from Dave McCaw friendly and helpful with meeting my needs and having the car exactly how i want it,
many thanks
G. G.
Hi , I found Erald efficient,pleasant and he did everything he said he would on time with out any fuss Regards Graeme
E. C.
Hope sorted out my service, was a great experience from start to finish. Would recommend.
S. k.
Thank you Phil for your wonderful service,we are delighted with our new car x
M. B.
Good team - Nice reception. Trusting service team.
Good bunch of guys. With good product knowledge and acumen.
P. R.
Friendly reception and care from start to finish
N. G.
Very pleasant staff, even started up the R8 for my son with him sat in it. - it made his day
R. W.
Fantastic service buying a car. Definitely recommend the Audi experience from Swindon Audi.
A. P.
One of best after sales services from this place. Audi has a real class in cars and after sales.
J. H.
Very friendly and professional, great job.
L. P.
Mahmoud is the best
S. F.
Pleasant experience and well constructed service. Received a sparkling car back.
B. H.
After a shaky start I was very impressed with the service and the resolve of the staff to rectify the situation. Many thanks
P. W.
Very friendly, responsive and informative.
s. b.
Denise Stanley at Swindon Audi, thank you for all your support and follow ups done on my Car Service.
L. K.
Great service when I visited last week, thank you Piotr Kasprzak for looking after me!
R. H.
Excellent car buying experience, fast and transparent - thank you Rhys Brine!
K. S.
Excellent customer service today from service manager Ashley Piets today. Thank you for fitting me in !
v. b.
my audi's 2nd service here, top rated customer experience
C. H.
Great service with telephone reminders and convenient drop off and pick up times.
T. L.
Very good service throughout. Highly recommended.
J. C.
Third audi from here
great deal great car
Five star salesman Antony McCusker
K. S.
Great service.. highly recommend
K. F.
Very helpful and friendly environment. Thank you Nigel for finding me my car.
d. b.
great customer service
a. d.
Extremely nice staff ^^ Marcus was really helpful and easy to deal with
I. S.
Nice staff swift service
L. M.
Superb customer service. Friendly, knowledgeable, and no “hard sell”.
K. D.
Great deals and staff. They really look after you. 5 stars
G. K.
Cool cars
O. T.
Fantastic to deal with, helpful & polite. Nothing is too much trouble.
G. S.
Great to deal with open and honest people who make you feel really welcome
T. G.
Great choice of Audis and very helpful staff.
j. a.
Very swift in dealing with myself when delivering a car
S. A.
Excellent, will always have my custom
L. H.
Wonderful customer service. Friendly, knowledgable, no hard sell....
D. S.
Enjoyable experience, staff are always helpful and friendly
I. D.
Great showroom and very friendly staff
K. D.
Excellent service! Loving my new car
f. l.
Excellent customer service. Holly at customer service is so friendly
R. W.
Always a pleasure to visit. Everyone very friendly and helpful.
M. R.
Extremely helpful staff!
J. W.
Helpful, friendly and efficient staff, will be booking service here soon
K. L.
Excellent service .vehicles are priced fairly .
c. f.
Excellent service
c. h.
EXCELLENT 1st CLASS SERVICE
J. S.
Really happy about service! Very helpfull :)
N. G.
Good customer focus. Pickup & drop-off service.
S. C.
Denise Stanley in the service team couldn't have been easier to deal with
P. H.
Very helpful and efficient
W.
Friendly staff though service is sometimes a tiny bit slow.
N.
Great experience!! Lovely site!!
S. A.
Great service, really helpful, highly recommend.
m. c.
Fantastic service from Anthony McCusker. Thanks Louise Colsell
m. k.
Superb sale superb Deal, Better after sales , perfect company
M. h. r. G. (.
Love the hot choc very kind people
M. T.
Health check
M. N.
Professional Staff customer orientated, highly recommended
r. D.
Had a nice picnic
J. C.
Friendly helpful staff
T. R.
Love the colour
D. B.
1st class, no pressure service.
C. H.
Nathan Franklin is a great guy
d. b.
Good service in all departments
M. J.
Very good service.
L. I.
Very
pleasant and friendly, with the right result!
D. G.
Great experience and friendly staff
D. G.
Very helpful and facilities to get on with work.
S. D.
Very helpful attentive and friendly.
R. G.
very good service and support from the staff at Inchcape
P. S.
Great service 5***** recommended .
J. O.
Excellent service and friendly too!
N. C.
Quality. From customer care to car care.
J. H.
A great experience from start to finish.
T. F.
Amazing just brought a car ❤