Reviews of The Pest Doctor. (Pest Control Service) in Newport (Gwent).

The Pest Doctor

110 Reviews

110 Comments

Pest control service

Pest control service

Description

Information of The Pest Doctor, Pest control service in Newport (Gwent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of The Pest Doctor

Reviews of The Pest Doctor

D. G.

I can not recommend highly enough this Father and son family run business . Within minutes you knew you could trust them to do a good job. They were friendly, professional and informative.

M. C.

Excellent service would definitely recomend

G. C.

A very prompt and efficient service.

K. W.

A. M.

C. B.

B. D.

R. J.

r. c.

K. S.

P. E.

A. H.

Fantastic service to promptly remove a very unpleasant problem with carpet beetles coming from loft. Clem & Brandon are very nice guys. Fully aware of Covid precautions and knowledgable and efficient regarding the insect invasion. They made the whole unpleasant experience bearable. Will deffinately use again.

T. W.

Clem and Brandon are an absolute pleasure to work with. I've used them on a number of occasions on different issues at different properties - they're always punctual, professional and their services are great value-for-money. Definitely 5-stars.

D. J.

Clem and Brandon were great. Their service was top class, they were both very knowledgeable and answered all my questions and concerns about the issues I am having with an infestation.. I would highly recommend the service.

S. A.

I would like to thank Clem and Brandon for their service in clearing a couple of mice and advice for room proofing a potential nuisance again. After our initial phone call, they came to our house the very same day. Performed a thorough assessment of our home and then set out the tube traps and bait trays. They followed up with two further visits on agreed dates and punctual on times. Both of their conduct was highly professional and friendly. They are very knowledgeable and were happy to answer any of our questions. I would thoroughly recommend them and the total cost of the fees was very reasonable indeed.

D. W.

A professional company with 2 lovely guys who know exactly what they are doing. Sorted my rodent problem. Called to see how everything was going after bait was put down. They care. Very friendly, would use over anyone. Highly recommended 👍🏻

A. M.

Our neighbours contacted the Pest Doctor after experiencing rodent issues, and we agreed that preventative measures should be set up in our garden. They were friendly, professional, punctual and took the time to ensure we were happy with everything. Would highly recommend these guys.

A. S.

We had Clem and Brandon come out as rats had chewed through an air brick and entered the wall cavity. I felt really reassured that Clem and Brandon knew their stuff. They were really friendly. Punctual. Could not rate them high enough. They planned three visits with an upfront cost. Very reasonable pricing. Now we are rat free. Would always use a professional.

S. T.

Couldn't ask for a more professional, friendly, and effective team than these guys. We had tried absolutely everything to get rid of fleas and were at the end of our tether with it. Clem and his son came out, did a thorough job with great communication and aftercare advice, and we haven't needed to call them out again since - our home is finally flea free. Hugely recommend The Pest Doctor.

L.

Fantastic service! Set up bait trays in loft where I heard rat running round, next visit the rat was found dead! They educated me on rats and also helped point out areas of the house where I needed to fill as potential entrances and exits for the rat. Would definitely recommend!

H. P.

Living in a rented property and these two lovely people came to fix the rodent problem we had in our attic. They were polite, professional, very wary of cleanliness and COVID-19 safety (wearing of masks and gloves etc...), thorough in their job, and overall very helpful and knowledgeable. I would 100% recommend these guys for their honest and efficient business.

M. H.

Clem and his son visited our property as we had a suspicion of rodents in the loft space. Luckily their knowledge prevailed and we were reassured that what rodents had visited, were now long gone. A great friendly and professional service by the team, highly recommended. We wouldn't hesitate calling them again, if we needed to. Thank you, Lisa and Mark.

R. M.

We had an issue at our house and couldn't work out what the problem was. The Pest Doctor tried to troubleshoot over the phone to save having to charge to visit for something that could have been easy to resolve. I was very impressed with this, as many companies would have just come out and taken the money, knowing it's an easy thing to fix ourselves. However, the problem didn't go away and when I called back they promptly came out to the house. Within minutes, they found the problem, a dead rodent! All resolved and removed, as well as a de-brief session to look at ways to reduce the possibility of it happening again. Also gave us some tips on what to look for in the future should we suspect anything again. Great people, great service, great value! Would definitely recommend and use again! Well done the Pest Doctor.

J. D.

Had a strange smell under the floorboards, contacted Clem who was fantastic. Offered advice over the phone and came out very quickly to check on the situation. Found out we had had rats under the floorboards coming in from our neighbours side. Clem treated the rats over a 6 week period and I could not recommend his service enough. He was on time and incredibly professional. Made me feel a lot better about the situation! Would recommend every time! Thanks so much to Clem and Brandon for all their hard work!

M. J.

Absolutely fantastic service. I called up after discovering a couple of bedbugs in my flat. They were very helpful from the get go, explained to me in detail what treatment would entail, gave an overview of bedbugs (including habitat and a bit on the life cycle). Very upfront about the cost as well, no hidden fees. As I was confident what I found was a bedbug, and they agreed from the description and location that I found it, they were happy to get me booked in for the first treatment forgoing an inspection call-out. I believe I called on a Monday, the first treatment was booked in for that Thursday. They arrived on time and thoroughly checked through the flat and found the exact item that had the bedbug infestation (secondhand bed bought in a charity shop). I was really impressed with how professional they both were, but also very friendly and upbeat (nothing worse than dealing with dull and overly direct people in your own home!) After the first treatment, I was not bitten again nor did I see another bedbug. This morning the third and final treatment was applied, and I'm looking forward to hoovering again in another couple of weeks! Honestly so happy and impressed with The Pest Doctor - if I have the misfortune of having any pests again, I'm lucky to know who to call!

t. h.

I called this company on Monday after finding rat droppings in my shed. That same afternoon they came out and put bait boxes down. I couldn't believe the quick service, absolutely brilliant. I was so worried about having rats, but Clem and Brandon were so good they put my mind at rest and I have every confidence now that they will do what is necessary to get rid of them for me. I can't thank them enough, and I would have no hesitation in recommending them to anyone.

j. d.

Clem and Brandon are not only exceptionally professional, but are also pleasant friendly nice guys with a wealth of experience, reassurance and good humour...which, as a person with an absolute phobia of rats was a god send. They are very punctual and always on the end of the phone when you need them. I can Highly recommend them and they will always be my first port of call should I have a pest problem of any description again

C. M.

A professional company who know exactly what they are doing. Not only sorted my rodent problem but also advised on how to prevent it happening in the future. So helpful and extremely friendly, wouldn't use anyone else. Highly recommended

R. H.

We had a nest that was inacsessable under the house with wasps flying out of the vent holes under the front door. Clem and his son did a great job and it was fascinating to see the nest on their camera. Learned alot about wasps and glad they are gone! Friendly professional service, highly recommend.

s. p.

Found a waps nest in my garden, phoned the pest doctor and was super quick! Very easy to explain the issue to as someone with social anxiety it was a very positive experience! Treated the nest quickly and efficiently whilst making sure to explain exactly what he was doing, all around brilliant service and would highly recommend! Will be using in the future when needed. Very very affordable price!!

R. M.

Honestly the best service from any company that I've used. Have called them out twice; a high level nest in an air-brick and one in the ground in the neighbours garden. In both cases they've arrived within an hour or two and promptly dealt with the wasps in one treatment. Friendly, polite, completely professional, and cracking value. Don't bother with anyone else!

s. s.

Clem and his son were brilliant. They were on time, clean and tidy and explained everything in great detail. They definitely knew their stuff. I would recommend anybody looking for pest control to give The Pest Doctor a call.

A. B.

Very friendly service, helped us to eliminate bed bugs brought back from holiday. Clem is very knowledgeable and was always happy to answer all of my hundreds of questions which made the process easier to cope with. Highly recommended!

T. L.

So pleased we got in touch with Clem and Brandon to sort out our rodent issue. They were very knowledgeable, professional and reliable and the problem is now resolved. If you have a pest problem in the Southampton area, these are the guys you need to be speaking to!

C. H.

Called on Monday evening, we're round first thing Wednesday morning, very professional service, COVID secure as well!. After job completed they didn't just take the money and run, they stopped for a chat which was really good. Also went the extra mile with the car as well. Can't compliment them enough Will 100% use again (hopefully won't need to ;))

N. D.

Very fast response, polite and professional. This was my first time dealing with rats, I am learned a lot from the company: information about law, the prevention and useless old tails, that don't work. Grateful for their cheerful attitude. They turned the drama of "Yuck... I got rats!" into a simple part of life.

R. W.

Clem and his son have been amazingly helpful and professional throughout their visits. When I first called Clem I was upset and stressed over hearing a rat scratching around all night for so long. It was affecting the whole family. Clem did a thorough investigation of the house, spent time talking to me and reassured me he would sort it. I’m happy to say I am now rat free and very happy! Exceptional service, good value and I would certainly recommend these guys without hesitation. Thank you so much! It was a pleasure to meet you both.

G. A.

During some building work we suspected some mice had come to visit. I called these guys and they were at my home within an hour! Put my mind at rest right away. I asked a follow question the next day and got an instant response. Such lovely guys. Very COVID secure procedures in place , I am so happy I called and didn't just ignore the problem. All resolved within 2 weeks.

F. S.

Pest doctor were very efficient, reassuring and practiced in a Covid safe way to make me feel comfortable about having them in the house They sorted the rat issue out within 3 planned visits on days and times that suited me best. All in all we would highly recommend the pest doctor to anyone who needs them

A. W.

The Pest Doctor has been a massive help, 1st Visit for a potential wasp nest, 2nd Visit for Rats. Both gone now. The are very professional and helpful with any queries you may have, quick responses, on time. very friendly and easily affordable! Without a doubt I would highly recommend them to anyone who may be habits similar problems. Thank you!

B. E.

We had two wasps nests emerge within 2 weeks of each other right by our front door - Clem and Brandon came out quickly both times and destroyed each of the nests thoroughly - we were very impressed and grateful to them both. We will definitely use you in future if needed.

J. S.

Arrived within 30 minutes of our initial call. Absolutely fantastic customer service and overall, very friendly and knowledgeable. Dealt with our wasp nest (which was in a difficult place to get to) with ease. Highly recommended and well worth it for the money!

M. F.

Very professional and quick response. Came out same day when I contacted and was flexible with times for repeat visits. Our rodent problem has been resolved. Would definitely recommend to anyone with any pest problem.

C. L.

We got in touch with the pest doctor after bringing back some bed bugs from a holiday over the summer. They took our bed out for us and came 3 times to fumigate the house, but we didn’t see any bugs after the first time. Clem was always on hand to answer all of my many worries and questions I had and it was clear that each time they came they’d had a very thorough look! Would 100% recommend and definitely use again although I hope we never have to 😂

k. b.

Absolutely fantastic. Father and son very very friendly, knowledgeable and very reasonable in price. I am so pleased I found this company as 100% happy and satisfied. Their knowledge and advice has helped me for the future incase another rat decides to be a pest in my home.

K. F.

Absolutely amazing service, thank you guys. Got me booked in ASAP, arrived early and did an excellent job. I hope I don't need pest control services again but if I do, I'll definitely be in touch. Thank you!

V. D.

Extremely happy with service! The Pest Doctor dealt with our wasp infestation quickly and efficiently and at a reasonable price! Very friendly, helpful and knowledgeable! Will definitely use again!

H. H.

Very prompt, friendly and professional. Was able to treat a wasp nest in the eaves very quickly after initial phone call for a very reasonable price. Throughly recommend his services.

L. A.

Had THE PEST DOCTOR visit following a rat somewhere in the house. Incredibly helpful and offered telephone support beyond just his regular visits. Provided great advice and guidance and I felt went above and beyond ensuring satisfaction. Showed empathy and offered so many solutions beyond what he is responsible for. Thoroughly recommend! Thanks again and hope, in a good way, to not see you soon! :)

M. L.

Fantastic service! I would highly recommend the pest doctor with his speedy within the hour response and efficient problem solving techniques. His professionalism has been second to none partnered with his reassuring persona allowing us to finally feel happy in our home again. Martin Lewis (Bitterne)

J. A.

I have been using Clem at The Pest Doctor for many years now and I have never had an issue. They are always thorough, professional, friendly and knowledgeable and I wouldn't hesitate to recommend them to everyone.

A. G.

I couldn’t recommend the pest doctor enough. Arrived within 15 mins of my call and was instantly reassuring in his approach. Swiftly dealt with the problem and investigated other sources of entry to the property. Provided a friendly, prompt and knowledgeable service to achieve excellent results. The pest doctor is exceptional value for money, would not hestitate in recommending to a friend if (hopefully not!) needed, an all round lovely guy.

G.

I had a very disturbing experience with not so long born baby rats, I called The Pest Doctor and within two hours, he was with with me. He was reassuring, friendly and professional, well beyond 5 stars. He was very knowledgeable and I learnt a lot from him. He put bait trays up in the 2 loft areas and was consistent and punctual on following the 2 fortnightly visits. The problem is solved, Yay!! Thank you so much, no more nasty squatters. I would 100% recommend The Pest Doctor and use his services if required. If you have a pest problem look no further, a great thing is his van has no advertising or logos, so no one knows your business.

M. F.

Friendly and prompt service - got the job done quickly and efficiently and at a competitive price. I would definitely use the Pest Doctor again and highly recommend their services without hesitation.

K. O.

I recently discovered some unwelcome rodent visitors in my loft and contacted Clem to see if he could help. Clem and Brandon visited the next day and found and dealt with the problem straight away. They visited three times in total to check all was well and gave loads of advice. Clem and Brandon were excellent, really friendly, helpful and professional. Would thoroughly recommend and wouldn't hesitate to use again if I need to. Worth every penny!

J. P.

Have used the pest doctor a number of times now for rats in my loft which after 3 visits using various traps and poisons we are now rat free and have been for a number of months Most recently wwe called clem at 730pm for some advice on how to get rid of a wasp nest in the shed he said not to go near it he would be straight up ..... half hour after calling wasp nest was destroyed. Woke up next morning there was still a number of wasps in and out the shed called him and again was here within 30 mins to destroy the last few stragglers Cannot recommend this company enough and will not hesitate to use clem again 5* service always

M. D.

Called The Pest Doctor after seeing a rat in the back garden over a few days. Clem and his son came round that day and straight away found a nest at the back of the garden as well as some holes they had made to move between gardens. They also found places that they could possibly use to get into the house in the future. They baited the nest and set bate traps up around the garden and one in the loft just in case. After the first visit we never saw the rat again and they didn’t find any evidence of the rat on the follow up visits. We had a great service from start to finish and they really took time to explain what they were doing and what we can do going forward to prevent rats coming back. Can’t recommend these guys enough. Thank you The Pest Doctor 👍

T. K.

'The Pest Doctor' treated a serious rodent problem for us; The team are clearly very experienced and adaptive to our needs, even during a Covid lockdown. Most importantly, the rodent problem was resolved quickly and efficiently.

D. G.

Couldn’t recommend Clem and Brandon enough. Both very knowledgeable and made us feel at ease straight away. Would not hesitate to use again if needed.

R. E.

Very friendly and responsive service, reasonably priced and offered lots of effective knowledgable advice. Provided lots of repeat visits and was happy to answer any questions in between visits by phone-call. Service went above and beyond. Would not hesitate to recommend!

A. E.

Fantastic service. Came within 30 mins of us calling with an emergency rodent problem! Very professional, would 100% recommend and use again if needed!

Z. O.

When we regretfully found out that we had a mouse problem, that then didn't improve with our own attempts to rectify the situation, I knew I had to seek some outside help. I found many companies on Google but The Pest Doctor stood out for me as a local service with good reviews, and so I called and spoke to Clem. He immediately rested my mind that he could help, and even arranged his diary so that he could visit us the very next day. He thoroughly checked all areas of our property, inside and out - whether it was in the eaves of the loft, behind the kitchen units, under the stairs, or even behind the bath fascia; looking for evidence of mice (or worse, which thankfully it wasn't!), and even took the trouble to search the outside walls of our house to see where anything might be able to get in, whilst giving us advice on how to protect ourselves from any future problems. Clem eradicated our mouse issue after the very first visit - with almost immediate effect - and kept in touch over the next few weeks, visiting us twice further to check all areas of the house. Not only is he incredibly knowledgeable, professional and thorough, he is an absolutely fantastic guy, very personable, helpful and kind, and even took the time out to amuse my 3 year old Son with magic tricks while we were doing paperwork. (Something he is now renowned for in this house!) I can safely say that I would highly recommend his services, and he'd be the first person I'd call if I ever have any kind of unwanted visitors in the future! He also took time to offer help with getting word out about my local business in his own time, which I will be eternally grateful for and can't thank him enough for doing! Clem, thank you again from us all - it has been an absolute pleasure meeting you, you're a stand up guy, and I hope (for positive reasons) that we all see you again the near future!

N.

5 stars+.... What can I say. I called with a query about a deceased crow/old nest in my eaves and within 30 minutes the Pest Doctor had arrived. Crows was a new subject for the gentleman, but he made every effort to assist. He managed to release the deceased crow and review the remains of the nest. Due to the converns aboit the birds returning or other animals nesting in this area he blocked the entrance off and gave advice for a future permanent fix. He also assessed in the attic to check there wasn't anything present to cause any issues. A genuine nice professional gentleman whom I would recommend to others. Thank you for your assistance. Much appreciated

A.

I had a problem with some wasps in my garden, called this guy and he was round within half an hour with his suit and spray to tackle them. nice guy and really friendly. do not hesitate to call him for your pest problem.

N. C.

What a great service - lovely team and made a purchase you never really want to have to make feel like great value. They haven't got this many 5* reviews by just luck!

A. C.

I used this company as it was local and am very glad I did. Honest, polite and reliable. They came to check my gas cupboard for a rat, read my gas meter for me as I could not and as it only took a few minutes did not charge me. I would definitely use them in the future if I need this kind of help. Definitely 5 out of 5.

A. Q.

Absolutely brilliant service! Really friendly and informative! Very prompt to arrive. Very, very, reasonably priced!! Social distancing totally adhered to. Would definitely recommend if you have any pest issues.

L.

I called this company after reading such glowing reviews on Google. They definitely deserve the 5 stars that everyone has given. They are extremely professional, helpful and informative. I would highly recommend this company.

W. G.

Brilliant, helpful, friendly service. Wouldn't hesitate to call The Pest Doctor again (although I hope I won't have to!).

D. W.

I became aware of a foul smell coming from loft which turned out to be a dead mouse. Called the Pest Doctor and within the hour he was here. This is a very responsive and friendly local company and very favourably priced. Thanks Pest Doctor.

J. S.

Great work know their stuff. Got the job done no hastle and that is what you need in the end.

J. V.

I would happily recommend these guys. Cleared our rat problem effectively, in ours and our neighbours garden. They even gave us a discount for the two! I would use again, but I hope I don't have to.

J. K.

I seriously can't thank this father and son team enough. They are genuinely professional, kind and honest. So rare! Did I mention genuinely honest?! I had a squirrel and bird problem in my attic. I have two young children who they were always patient and friendly with and my daughter even got a little magic show! They do little jobs (like mine) and also do huge contract jobs. From a single disabled mum, thank you!! I will always recommend you and it's a pleasure to meet a genuine, hardworking and family team. My Gremlins (not animal pests) give you a gold star too.

A. K.

Great friendly professional service. Removed wasps net from garden as it was hazardous to our dogs. Highly recommended and excellent value for money.

C. G.

Wow ...what can say this guy is amazing . I contracted him this morning and was out within the hour . I hate Wasps and being attacked by them yesterday . I hadnt realised had a big nest in my boat planter until my partner was looking this morning at it . . Everything destroyed and one happy me . Will call on him again ... friendly . Relible .. Thank you my Hero 👍

L. B.

Despite the horrid circumstances of having rats in my loft Clem and his team were very professional and helpful and provided a great service I would and have already recommended to others

K. S.

Clem and his son are really professional and highly knowledgeable and experienced. I had a problem with squirrels in my loft and they eradicated them very quickly. I would highly recommend them.

H. T.

Very friendly excellent service and value for money. The problem was dealt with quickly and easily. We would most definitely use again if the need arises. Helen & Mark

A. P.

Fabulous, friendly service, always punctual and thorough. Dealt with the problem in a very professional manner with repeat visits to ensure no recurrence. Would happily recommend.

S. P.

Would highly recommend, very professional and know their stuff! On top of that, both were friendly and efficient! :)

C.

great service, arrived and got rid of the problem straight away, pleasant people to deal with, affordable and if my cat brings in a rat again will be ringing again

F. H.

We have had a rat problem in our garden and after 3 visits we no longer have a problem!! That you for a very professional and efficient service and would really recommend you to other people. Steve and Fenella

e. c.

Genuine duo, very professional and put me at ease as I was a bit stressed. Thank you for being so thorough, genuine and kind. Also gave me good advice.

N. P.

Excellent service, new what they were talking about, very friendly guys carried out works with great care, would highly recommend these guys. Thank you again.

R. F.

can’t thank these guys enough, put another scheduled job to one side and came to rescue us from a furry home invasion. my wife can get down off the chair now.

M. K.

Excellent services can recommend highly they were very thorough and explained were the issues were and how to deal with and how to stop further problems. Very pleased.

J. C.

Very professional and friendly service. Even let a spider out that was in the way. Will definitely recommend to anyone with a pest problem

R. H.

Brilliant Service received. Dad and son very nice people. Would definitely recommend this company. Had a problem with cockroaches, 3 visits and gone. Very professional.

A. M.

Friendly service done a great job, I can use my garden now ! Thanks lads.

S. W.

Very quick.phoned them for my mum 10 minutes arer they were there and dealing with the problem.

J. R.

Quick, friendly service. Always informative and effective with getting rid of any kind of pests. Thank you soo much for being the best and most efficient service provider 🙌

P. G.

Fantastic service, top bloke. 1st call out arrived within half hour, 2nd call out arrived out of hours in 20 mins. Highly recommend!!

A. B.

Five stars! Professional service, sensible, friendly, well co ordinated team did what I asked them to do.

A. S.

Very professional and friendly service. Dealt with the issue effectively. Highly recommend

J. C.

A very happy customer.he was very professional.very friendly and polite.a fantastic job and would definitely recommend to any one.a good job well done.

A. S.

Excellent friendly and efficient service. Arrived on time and dealt with some very angry wasps that I had disturbed.

S. R.

Would definitely recommend these guys. Friendly, helpful, patient, clean and tidy . Thank you Clem and Keron.

V. C.

A very professional service I would recommend them highly.

c. k.

This was an amazing service phoned up asked about wasp extermination and within hours it had been done, and today no wasps at all. So great guy, great service and great value, would highly recommend and would 100% use again.

G. R.

An efficient, professional and polite service from people who are obviously very knowledgeable and proud of the services they provide.

J. B.

excellent & efficient . i would not hesitate to recommend their friendly services,

A. O.

Great service. Very friendly and thorough. Would fully recommend them.

L. S.

Excellent service provided, Very responsive ,friendly, honest and good value for money thank you .

R. B.

Excellent Service, professional, knowledgeable and decent price. Highly recommend 👍

m. b.

Brilliant service, not pricey and very friendly.

G. H.

Prompt, professional and friendly!

c. c.

He is very friendly and very good at what he’s doing.

N. A.

Amazing service

T. M.

Very helpful and successfully dealt with Rats in the garden

S. A.

So pleased that I have found such a lovely father and son local business who were more than helpful and put my anxiety at bay after finding a rat in the kitchen. Would definitely recommend without hesitation. Thanks guys!

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