Reviews of Essentials London. (Pharmacy) in London (London).

Essentials London

123 Reviews

83 Comments

Pharmacy

169 Drury Ln, London WC2B 5QA, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Essentials London, Pharmacy in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Essentials London

Sunday

Closed

Monday

9am–6pm

Tuesday

9am–6pm

Wednesday

9am–6pm

Thursday

9am–6pm

Friday

9am–6pm

Saturday

10:30am–5:30pm

Popular times

Sunday

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Monday

9
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Tuesday

9
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Wednesday

9
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Thursday

9
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Friday

10
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17

Reviews of Essentials London

V. D.

Got my Moderna vaccine here. Super clean and professional! Official Leaflet indicates best time for 2nd jab is 28 days later however NHS says 8 weeks - not the pharmacies fault of course. Highly recommend to go here! Very well stocked in beauty products too

B. B.

Great Pharmacy. Got my second Moderna Vaccine here walk in and after 6 weeks from my first dose. Super friendly and a nice waiting area downstairs

R. A.

ABSOLUTELY amazing customer service I could ever ask for! They actually offer some of the very fantastic brands both for hair and skin care which you can not find everywhere. The lady who does the facial treatment is one of the nicest person I've ever met. Besides, I've also had my regular prescriptions dispensed there, which I was really satisfied. they are always nice, smiling, helpful and quick. strongly recommended.

M. W.

Excellent service and very professional. Thank you very much to both of you. Esan & Shiva. I've visited Essentials medi-spa on 2 occasions. On both occasions service has been excellent. The price was good too. All done in friendly atmosphere. I would recommend this place to friends and family.

k. H.

Absolutely great customer service experience. I normally order skin care products online and pick them up from the store as I work close by. I used their postage service once and was very quick as well but prefer to collect them.They are very professional and most of the girls who works there knows all about Skin problems. I always ask them what is the best for my skin type to be able to order it next. Online prices is normally cheaper that the shop.

K. D.

I have been a customer with Essentials Pharmacy since Esan , the new owner, took over the business over 3 years ago. Esan has a wealth of knowledge & experience as a Pharmacist, and is always ready to share this with customers, should they seek his advice. He has impeccable manners, and treats his customers with respect , congeniality, yet remains professional throughout. In comparable to Boots The Chemist, I don’t experience the same one to one treatment. Hence, my preference for a small Chemist where you are treated with respect, and given the best treatment. There is just one important aspect that I would like to draw to all customers who go to Essentials for their NHS Prescriptions. If the Chemist does not give a particular item the patient has requested in their “ repeat”, it has nothing whatsoever to do with the Chemist. The GP has, for whatever reason withheld this item of medication, therefore it is not the Chemist to blame or be criticised for. I have raised this particular issue with Covent Garden Medical Centre, and suggested that out of sheer courtesy the GP explains the reason behind a medication being withheld. Bear in mind, the Chemist can only dispense medication that the GP has authorised/approved. There is no room for flexibility on the part of the Chemist. I hope the Surgery will change their ways for the sake of Dr/Patient relationship, otherwise the patient is inclined to blame the Chemist. The serious flaw is with the Surgery for correction. PLEASE BEAR THIS IN MIND. Where the medication is on order, the Chemist will explain this to be the case.

K. G.

Very good online shop and has a regular improvements made to it. If you contact their customer service through their phone or email, they are really good and help you with advice, which in my case, is normally ordering a big quantity of different scents of a single product. Postage was always quick and safe. They normally use Royal Mail. always ask for a signature to confirm the receipt as well. Competitor prices, very happy and will continue shopping from their website.

J. H.

Vaccination walk in, kind staff but 2.5 hour wait (which seems par for the course for the present demand)

E. K.

Excellent customer service (and great products, too)! They were very helpful when I had to return one of the items I ordered and I was impressed by the level of service and care to help me resolve it! Thank you!

C. T.

Conveniently located, wide selection of products for every type of skin and for every skin condition and also all sorts of essentials that are neatly organized. Loved the design of the place, which is also spacious. Really fascinated by the fact that they offer both dermatological products for all types of skin concerns and also products which are 100% natural and organic. Great offers on products and the staff are so knowledgeable and welcoming and helpful. I also had a prescription to pick up and the pharmacist was so friendly and had a consultation with me describing everything I need to know about the medication and also gave me information about the follow-ups. I am very happy with the service and highly recommend this place.

V. C.

One of the best pharmacists you will find in the city of London. It was a cold day and I was looking for a moisturiser product for my skin. I went to this shop and asked for a advice. A staff came forward and she recommended me some products and also provided me some testers. I went with her advice and no doubt I was fine. I am still using that product again and again. I recommend this shop as it has well qualified professionals who know about their products.

C. S.

As a longstanding customer of this Pharmacy. During this COVID 19 pandemic. I have come to truly appreciate the value and importance of having a community competent pharmacist. With many G.P's only offering telephone consultations. Sadly i have many complex co morbidities that require some controlled medication that require careful protocols and monitoring. This pharmacy has truly been a life saver for me. We all need the human contact with an understanding compassionate Pharmacist. This Pharmacy is sadly like so many others, a very rare vital community public service that is fast disappearing . When you have complex health issues and take many medications it great to be able to have a face to face private consultation with your family pharmacist about any side effects that you may be experiencing. It's a life saver. You don't get that with the medications by post pharmacies !

F. M.

I have been shopping from Essentials for a while now and I’ve been getting laser hair removal for months now and I can definitely say that this is the best thing to invest money in when it comes to hair removal! The staff are very friendly! And they are very much knowledgeable when it comes to products. I am more than happy with my results! Highly recommend.

E. S.

Essentials London have been magnificent! There was a delay in them getting my order from the manufacturer which I needed for a birthday gift and they made sure that I received it on time! Very friendly and felt I had personal treatment all the way through. Will definitely shop with them again.

J. E.

I have been ordering skin care products from Essentials Pharmacy for more than a year. I have had only great service from them. This week I placed an urgent order and e-mailed them to see if I can get it before a certain date. They responded the next day with confirmation that the package has been sent and will be with me the following day. That's excellent customer service! Thank you! Marna Esterhuysen

J. K.

Never heard of Essentials London until I was looking for a specific soap. Ever since I rarely go to the regular chain pharmacies anymore. Service and delivery is always quick and perfect, I would definitely recommend. I already ordered several times and always did 'collect in store' since I work closeby anyway. Very friendly staff as well!

S. S.

First of all, I would like to thank the extremely welcoming and friendly staff, who offer a very professional service. Secondly, I cannot describe my experience regarding of the Prescriptive Tailored Dermalogica Facial I had in the spa a week ago. After experiencing a really poor service elsewhere choosing Essentials Spa was the best decision I could’ve made. Extremely professional, along with such lovely staff and I am overjoyed with the results. I also bought some Dermalogica products and I received so many samples of other brands which I wanted to try. Couldn’t recommend enough :)

D. M.

I had my second COVID vaccination here and all the staff were friendly and efficient. No complaints

E. S.

Moved to this area over 2 Years ago and I've been using Essentials Pharmacy since then. They stock great brands which you can't find on chain Pharmacies. The Pharmacist, Esan, is very knowledgeable about sever skin conditions. After two decades of having outbreaks of psoriasis he helped me to significantly improve the symptoms and the appearance of skin patches. He is now monitoring them every 2-3 months and every time is a new improvement, he's been a great help. Thanks a lot. If you are suffering from any skin condition, I highly recommending him.

j. h.

Very dedicated team. Nice staff, always helpful. Always smile and full of energy. Each time I go there, I experience amazing feeling. I discovered this place about 6 months ago when I was having a walk in Covent Garden and since then I only purchase from these people. Even if I cannot go there physically, I use their online shop and they kindly post my staff to me very quickly. Thanks Guys

V. C.

This pharmacy is AMAZING!!! They have the best skincare range product available in London (Dermalogica, Elemis, Dr.Hauschka, Filorga, Esthederm, La Roche-Posay and many more) and the best customer service I have experienced so far. Anytime I needed some help, I received the best advise with courtesy and kindness from some very well prepared assistant. This pharmacy has also a medispa, where you can book treatments such as lip filler or botox. Everything done by the professional hand of the pharmacist, specialised in dermatology. 5 stars for this special place!! Absolutely recommended!!

A. E.

Amazing Staff, very helpful and friendly. They have a pretty good sense of their product knowledge too. very well located and with a great range of natural and organic products. if you're looking for a good service and trusted brands, I'd definitely recommend Essentials Pharmacy.

j. p.

Ordered a few skin care and a food supplement on Tuesday afternoon "Free post" and it arrived well packed next day on Wednesday, also received a Free gifts included in the packaging plus other products samples, Will order one of the samples next time as it was too good. very please with their service. I really want to come and visit your shop, Hopefully soon. Thanks

E. R.

Very helpful and attentive staff. I came in with a painful eye infection. Having examined it, the pharmacist gave me excellent drops which helped it go back to normal in just over a day. Huge thank you! Certainly recommend this pharmacy!

M. d. l.

Perfect customer Service, I think the whole shop is under new management. All staff changed, tried them a few times. Great experience recently. The new team are doing much better. I called them to check if they have my items in stock and the lady who took my order was very nice and patient. I believe her name was Farida, She dispatched the items at the same time and I receive them the next day. Amazing service, just wanted to thanks her. Highly recommending them.

D. P.

I ordered online but hadn't heard of Essentials London previously and was a little bit sceptical as the items I wanted were on offer at a fantastic price and also with a free gift. I needn't have worried - my enquiry was answered very quickly, the order was delivered within the week, it was well packaged and the items were all excellent. On top of all that there were also several complimentary samples. Excellent service and I will definitely shop here again. Thank you

L. S.

I ordered Elemis shampoo and conditioner. It was much cheaper than elsewhere. Delivery was quick and I received a few freebies as well! Really pleased with the service and will definitely use again.

A. P.

Have recently started buying from their online shop. Their online team are lovely and they provide amazing customer service. I wish I lived in London and I could go and visit their pharmacy as well. Keep it up guys. Thanks :)

l. p.

They are all so helpful here. The pharmacist constantly changes my dad's blister packs with no complaint and is always eager to help. Thank you to all the staff that work here. You have made my and my family's life easier over the years.

m. d.

Booster Jab here. Staff are great

S. F.

Received my second moderna dose here as a walk-in. Very speedy and efficient - great team!!!

L. B.

The best prices for Dermalogica products . Always super fast delivery! When I had a problem with an item the customer service were excellent, sorted everything for me . I will continue to use and recommend .

S. F.

Saba who worked on my lip enhancement was amazing, I’m soooooo pleased with the result, I can’t thank her enough. She injected 1ml dermal filler in my lips and I’m so delighted with the result. I’ll come back everytime, thanks Saba x

p. c.

Just received an email to give a feedback on google. I'm very happy with this online shop.They do have competitive prices compare to others. Ordered on 20th and received it on 22nd before Christmas although I wasn't expecting it. Very good service. will try them again for sure.

B. Z. E. M.

I got my 2nd dose here! Super fast process and lovely stuff!!

f. m.

Frindly staff. Very quick and efficient .full range of lovely products

R. A.

It was actually the best pharmacy ever I’ve experienced in my whole life. They the best products and amazing staff and the spa was fantastic. Definitely will go back .

S. M.

Brilliant and efficient vaccine system, am pregnant and everyone was very kind

S. F.

Have been registered in this pharmacy for years now and I am absolutely pleased with the service . The staff are very friendly and knowledgeable and helpful. Thanks so much!

B. F.

Have been buying my Essentials from them for years now because they have so many products from different brands and also perfect offers! Very happy with the service:)

N. H.

Great walk in vaccine centre, highly recommend. Friendly staff

A. H.

Such lovely nurses at this pharmacy! Highly recommend.

K. S.

The location is ideal if you want to experience a spa in the central London. I have done Elemis Facial about a week ago and I am absolutely delighted with the results. Thanks a million!

s. s.

Great offers on the best skincare brands. Fast delivery and also brilliant customer service. Highly recommend this place.

T. N.

Very kind staff who administered the moderna jab very efficiently. Very quick and easy.

M. K.

Highly recommend! Simple fast and well packed order on time with additional samples. Exceptional prices and easy access to their site! Well done!

s. u.

Best pharmacy in Covent Garden. Very very helpful and smiling people working there. They were with me with all their humanism on the time I needed a help. Thank you so much :)

C. A.

Top quality local pharmacist with great service and a huge range of products. This place really is exactly what every neighbourhood chemist should be.