Reviews of One Vision Imaging. (Photography Studio) in Coventry (Warwickshire).
One Vision Imaging
Herald Way, Binley Industrial Estate, Coventry CV3 2NY, United Kingdom
Description
Information of One Vision Imaging, Photography studio in Coventry (Warwickshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of One Vision Imaging
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
Closed
Reviews of One Vision Imaging
C. -. R.
Prints are very good but website leaves a lot to be desired. Trying to order some mounted prints proved to be impossible so now looking elsewhere.
G. S.
Exceptional 5 star service and products! Talk about go the extra mile in service support from sharing advice and knowledge through to top recommendations on product options. a fantastic Website full of great features. Not to mention absolutely outstanding and consistent product quality throughout their range. Can't recommend OVI enough!
F. Z.
My experience with One Vision Printing can be summarised as follows:
• they make a good quality product
• their website needs improving
• they need a new Customer Care Manager
Here is why:
This is my second time ordering framed pictures from One Vision Printing and I will admit that the product finish is good, hence my repeat order.
However, when I received my framed pictures the second time, I noticed that they were quite a bit bigger than I specified. I went back on their website and noticed that the "size" referred to the canvass size and not the overall framed product size. This is particularly odd because I am not ordering a print only to frame at home, but a framed print, so why would I care about the print size?!
This is, of course, my mistake and I should have seen which "size" One Vision Printing had in mind but it just never occurred to me that the canvass size mattered when ordering a framed product. I needed the framed pictures to be of a particular size but apparently One Vision Printing don't think this is important because you can't see this during the ordering process, nor is it specified in the order confirmation email.
I felt disappointed and also stupid for making the mistake, so I wrote an email to them explaining what happened. And the response I received was what prompted me to write this review.
Their Customer Care Manager responded thanking for my feedback and said that they will be updating the website in the next couple of years to include overall frame sizes and this was not a quick job as they offered so many frame options.
That's it. Not even a "sorry to hear you had a problem using our website" or "I regret to learn that you had a subpar experience". No, instead, I am informed about their underwhelmingly ambitious two-year plan to add a picture size to about 50 – 100 frames! And this was the response from the Customer Care Manager, who forgot to care about the customer!
I could only rate my experience with them as 3 stars. One star was lost to the lack of information on the website and the second one to the poor customer care.
J. C.
Just received a 24x18 digital framed print and I'm blown away by the quality of not just the print but the frame. I've used a few different companies over the years but none have even come close to what I now have hanging on my wall. I'll definitely use them again and highly recommend if you're reading this to do the same! Packaging was excellent too.
A. G.
I used the printing and framing services for a family member’s birthday present and I was truly blown away at the quality of the final product. The process of creating and ordering was very simple and allowed for as much personalisation as I wanted, and I received the order much faster than I anticipated. I could not recommend this company enough!
H.
I have been using One Vision for the past four years and have only had top class service from them. When there's a problem with an image, the lab contacts me rather than just going ahead with the order. I have only had amazing results from having photos printed with this lab, and won't go anywhere else now. Really friendly team of people always happy to help.
R. M.
I have been using One Vision Imaging for nearly 50 years: back in the day they were called "Colab". Apart from one order that the Post Office managed to lose 26 years ago I have always been very satisfied with the quality and the service. I wouldn't go anywhere else
E. A.
Top quality service. I wasn't at all sure what colour frame would suite my image but One Vision did a brilliant job picking out the right frame and mount. I would have never gone for a darker frame, but the browns in the frame brought out the burnt oranges of the image! I won't hesitate to use One Vision when my clients ask for a framed image.
J. P.
Ive been a professional customer of One Vision for many years and have never failed to be astounded to the lengths they will go to keep their photographer clients and the clients of those photographers happy. Not that they, the lab make mistakes - they don't, but us busy stressed men and women making pictures do and when the lab , like today, makes a call to offer assistance, goes the extra mile and guarantees the end customer is smiling, then we can sleep at night knowing they have our back. Thank you , all of you at the lab, you are doing a bloody great job.
k. b.
Absolutely stunning quality prints and so reasonably priced with a person centred service. Fast production and delivery.
Would highly recommended.
I bought four large rints as a gift for my husbands birthday and they look fantastic.
F. C. (. P. L.
One Vision have been there for my professional framing since I started my business 10 years ago!
Great selection of wall art products from pioneering acrylics to canvas and classic frames. Great quality at a reasonable price.
Never fail to disappoint.
N. B.
One Vision Imaging have always delivered for me. They have produced some gorgeous framed prints and were my first choice to print and mount my work for RPS assessment. Their range of products is vast and the workmanship is first class.
J. B.
Received my first order from OVI this week. A nervous time as a photographer using a company for the first time but I need not have worried! The service over the phone was impeccable .. thank you Sinead! The framed print that arrived was flawless, great job done by the Lab and workshop and the delivery was swift and packaging ideal. Thank you to everyone at OVI and I look forward to working with you in the future!
P. C.
Today we collected our wedding album from one vision imaging. We had ordered the acrylic ice panoramic album. And all I can say is exceptional the quality is beyond words and attention to detail is also outstanding. From the minute your order is placed , the communication from one vision is great from every step of the process on building your wedding album. There are many companies claiming to offer wedding album service, (of which I can talk from experience ). And when you receive it your heart fall through the floor. But relax just keep one vision imaging at the top and just wait for your album to arrive. The other service I would also recommend is the wedding design service at additional cost of £60 . There attention to detail is exceptional.
R. R. P.
I just wanted to drop you a note to say a very big thank you to everyone involved in our recent order - it was an outstanding service with nothing being too much trouble.
I was a little late submitting the order to you as my panel for the Licentiate qualification was only agreed a week ago, with the judging taking place this Monday.
Everything has safely arrived in plenty of time, carefully packaged and it looks great - thank you so much for pulling out all the stops.
J. I.
I've just started printing my digital arts with these folks and they have been more than fantastic! Everything gets done so quickly and so professionally and it is always so exciting when I get to make an order. Every person I have spoken to at OVI have been so friendly and so helpful. I couldn't recommend this place more :)
Amazing quality prints and amazing quality people!
D. M.
As a wedding photographer, it’s important I can order products such as albums or prints and know there’s a consistent high quality and first class product that gets delivered. I can advise clients with confidence as well that if they purchase from my website (which uses OVI for fulfilling orders) they will be delighted with their prints. And they always are. I wouldn’t use anywhere else now and have been a customer for several years - derekmackphotography.co.uk
L. N.
They are very helpful, knowledgeable and friendly. They gave me a courtesy call to make sure that I was happy with the quality of an A2 print that was ordered. Needless to say I was.
Looking forward to using this company again.
P. S.
Wow! Ordered my print in a beautiful black frame. Its everything I expected and more. You can see it was built with care. It arrived VERY well packed and rapped. Very pleased!! Would recommend. Thanks again!
G. J.
Brilliant! First class service with a personal touch. Once Vision know their photography and are passionate about helping you achieve the best possible results. Great range of top quality products and professional papers at excellent prices, delivered on time.
R. F.
I thought One Vision Imaging is a great asset to Coventry and it's industry's.
They didn't know me from Adam but treated me with respect at all times.
I will be going back to do business with them.
K. Y.
I've been using One Vison Imaging, including when they were called Colab, for several decades. For a variety of printing services. Outstanding quality EVERY time. And excellent service, whether just in the turnround times, or when I have ever needed to telephone them. Without much doubt the highest quality organisation I have ever used for any product or service I have ever needed. Bryan B, Kent.
J. K.
Very good experience. Helpful communication and advice beforehand. Good online software for pre-visualising the finished job. And great print, mounting and framing. Also solid packaging so that it arrived in perfect condition. Altogether a good experience and recommended.
R. L.
Been using them for years - great service, excellent products, outstanding customer support - nothing is too much trouble. I couldn't recommend One Vision Imaging more highly.
b. a.
Awesome test prints returned and customer service was brilliant and very helpful very speedy response to my initial enquiry. Will be definitely using one vision when our business launches .
L. S.
I tried a couple of giclee print orders to see what they would be like, and I am absolutely delighted with the results. Quick, reasonable and excellent quality. Will definitely be ordering more.
W. J.
Fantastic company. Bespoke multi aperture framed bespoke print, helpful from start to finish. Brilliant service, especially from Sinead, will be recommending and using again many times.
A. R.
First Class Print Lab. Have used them many times for fine art prints and framed prints. Always excellent quality. Highly Recommended
C. B.
Fantastic service, going the extra mile this week to help us with an event deadline. First class communication and an excellent product range. Highly recommend.
d. h.
Always come to the guys for wedding albums. Never had any troubles & the staff are lovely, prices are fair & the products are gorgeous :)
Top stuff
G. H.
Edit. Had some issues with my last order which were a complete nightmare. However, OVI refunded. Otherwise their prints are always great and usually on time.
S. B.
First class service extremely delighted with my beautiful picture. Arrived very well packed would definitely recommend this company. Thank you.
F. K.
Thank you to all the team at One Vision - I know that whenever I place an order I will receive everything in perfect quality without any problems, and that is very reassuring when you know you can rely on a great supplier when you are busy yourself dealing with customers and their demands!
G. L.
Great product and excellent service
M. C.
First use of this service and I'm more than delighted. Superb quality prints delivered within 24 hours of uploading them.
C. H.
OVI - just cannot say how much I am impressed with the quality of the products they supply and the support behind the product. Will not go anywhere else - cannot recommend them highly enough.
S. U.
One Vision Imaging amazing quality and excellent customer service, I have used them for a number of years, true PROFESSIONALS!
Sally Uphill Photography
a. c.
Many thanks for the very quick and excellent quality in your services, looking forward to placing further orders with you!
S. B.
Good customer service, fast and good quality prints. Will be using again soon :)
K. D.
High quality, easy to design album, quick delivery and accessible support if needed.
L. N.
Very helpful staff and great quality provided. Strongly recommended that you use them.
L. O.
Very helpful staff, tried everything to get a las minute order done as soon as possible.
L. I.
Incredible service and stunning quality every time ❤️ wouldn't go anywhere else 👍
T. C.
Attentive staff, accurate meeting of customer requirements and top quality product
S. D.
Great quality products which both my clients and I love.
M.
Efficient service and great customer service. Will love to deal with again
L. W.
Excellent service and quality prints.
M. A.
Great service providers for Photographers!
K. L.
Nice service & nice people, thanks so much :)
A. A.
Great quality at amazing price!
S. T.
Fantastic friendly service.
N. G.
Fab products :)
C. E.
Great service and a great product. For my first purchase from this company I was really impressed. They went above and beyond to get a product to me for a special occasion, it arrived on time and was vey well packaged. I can’t praise them enough. Thank you so much!
K. S.