Reviews of Pizza Express. (Pizza) in Maidstone (Kent).
Pizza Express
58 Earl St, Maidstone ME14 1PS, United Kingdom
Description
Information of Pizza Express, Pizza in Maidstone (Kent)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of Pizza Express
Sunday
11:30am–10pm
Monday
11:30am–10:30pm
Tuesday
11:30am–10:30pm
Wednesday
11:30am–10:30pm
Thursday
11:30am–10:30pm
Friday
11:30am–11pm
Saturday
11:30am–11pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Pizza Express
N. J.As good as the old Pizza Express in Maidstone. Tasty Pizza, fast service. Quite small inside compared to the previous building. Highly recommend visit here.
E.Food was great but the restaurant itself is really cramped, there was 5 chefs in the kitchen and they looked to be struggling to work in such a small kitchen. The tables are also really close together, I literally saw a woman’s hair nearly in the meal of the people sitting behind her! The waitress also spilled oil all over my new shoes and didn’t even apologise, luckily it wasn’t hot oil!
V.My daughter is gluten free and dairy free. The staff went above and beyond to make her meal special, in pizza express in the past ( not this one) she has been told she can only have a chicken salad!
My daughter said it was the nicest food she had ever eaten and has gone on to tell all her friends how amazing it is there.
I wish I had asked the girls name who served us as she made my daughter feel so special and nothing was too much trouble.
J. T.Went for a date with my daughter today... Great experience. Warm, welcoming staff, food served promptly and very enjoyable. I enjoyed it so much, I made a point of telling the manager on duty.
H. L. (.Food was delicious and served quickly kudos to the chefs. However, Table service team let the whole place down! We was welcomed into the restaurant by a friendly young lady, it wasnt busy at all, many empty tables on a sunday lunchtime and we could choose where we wanted to sit. But...Here comes the down side, Very slow service to get our order taken; even for drinks! We thought we might of had to order on our phones at one point as no one come over to introduce themselves as our waiter/ress. (It is table service). Finally a flusted young waitress apologised for the wait and we was finally served! I wouldn't mind waiting longer to be served if there was communication to who was going to be taking our order. We just felt ignored.
We would of had dessert but it was taking so long we couldn't be bothered to wait. No one asked if our food was ok as you would expect, if we wanted anymore drinks or sauces etc we gave up and asked for the bill whilst I was still eating and while we could still get our waitresses attention. This pizza express missed out on extra revenue for the inadequate service.
I also don't expect to be told at the dinner table that the waitress was, I quote "sweating and running around cleaning, could we see her" and waving her hands at her face. It was near on empty there was no excuse for bad service, her attitude all over shouted she couldnt of given a sh**. Not just our table had this issue the guys behind us was getting impatient too. Come on, simple customer service and manners. Train your staff or lose repeat custom who will earn you bad reviews and lose your company money.
L. M.Great service from waitress and manager. Busy Friday but she made sure we sat down at a table. Food came out fast, lovely first visit back at pizza express.
G. S.Had a great meal in Pizza Express tonight - our waiter Matt was amazing, he treated us like royalty. We were a table of 8 and we had a birthday- he did absolutely everything to make our meal incredible- he went above and beyond - thank you we will be back.
C.We have been on Fridays a few times since the restaurant reopened. Staff are always polite, friendly and smiley. A very affordable and tasty Friday night treat for us!
B. G.Sept 2022 visit. -
Update - went again tonight, very different story. Not busy and waited over 30 mins for our pizza ( turned up only after we asked the waitress how much longer we might have to wait ) our pizzas had been sitting on the side for some time, hence luke warm. No excuse when it wasn’t at all busy…. shame
The waitress had been very accommodating in the initial instance and then asked what then she could do when we had told her about the extensive wait ( and cold food) however we were very hungry . Pizza was still good.
June 2022 visit - Our server, Mat, was fantastic. Service was spot on, no waits and perfect timing between courses. Pizza was delicious ( and we swopped quite a few toppings at no extra cost). We used the app and received free doughballs too! Great place to eat with a super ‘buzz’. Definitely recommend ⭐️
K. M.Had a lovely time here for a team night out and birthday celebration on Friday night. Great food! The waitress was fantastic! Great experience! Thank you
L. C.Amazing service, amazing food and all round amazing atmosphere. Natalie our waitress could be seen non stop between her tables yet making us feel like we were the only ones in the resturant. Obviously a lady who knows how to do her job and cares about the standard of which she exicutes it.
It was also great to see the manageress helping where she could, taking food to tables and clearing them which is rare to see when you go anywhere. Well done Pizza Express! Will most definetly be returning.
A. J.Amazing service tonight for 13 of us on a hen doo. Quick service, food was amazing and absolutely love the decor.
Cannot wait to return ♥️ Thanks for a great experience
K. M.THE BEST PIZZA IN MAIDSTONE!!! Expensive but you pay for the quality.
I recommend it quickly and tasty 👍
O. L.Very VERY slow service and food was not the best. Burnt pizza. Lovely decor though
a. w.Waiter Matt has cool tattoos and is a great waiter, brilliant food and service
C. P.Lovely place , great vibe , staff were attentive and polite enjoyed our food , great value for money , will go back again for sure!
I.Really great service from leah and both demi’s!! food also good as always. :)
T. P.The food was lovely when it arrived. No complaints whatsoever.
O. C.Contact
Photos
