Reviews of Bella Italia - Oxford. (Pizza) in Oxford (Oxfordshire).
Bella Italia - Oxford
14-16 George St, Oxford OX1 2AF, United Kingdom
Description
Information of Bella Italia - Oxford, Pizza in Oxford (Oxfordshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
We don’t have any review or comment on this place.
Map
Open hours of Bella Italia - Oxford
Sunday
12–10pm
Monday
12–10pm
Tuesday
12–10pm
Wednesday
12–10pm
Thursday
12–10pm
Friday
12–10pm
Saturday
12–10pm
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Reviews of Bella Italia - Oxford
K. K.
Lovely atmosphere, welcoming staff, delicious food and just an overall wonderful experience. Thank you to our waitress Sarah for such a memorable afternoon. Highly recommend to anyone.
М. У.
So lovely place. Very tasty food and nice atmosphere. My pasta with prawns was amazing. Waiter was so friendly and nice. I was feel myself like in Italia. Recommend for everyone😍
I. M.
The manager is amazing and truly makes this place. The decor is also very smart!
There are lots of items on the menu which is not available for delivery via deliveroo or Uber.
I would recommend making a booking on weekends.
Food was nicely presented but nothing amazing for the price. The bruschetta was over priced and very average.
Would probably not go back.
E. B.
Very good restaurant and nice ambiance. The spaghetti was nice but not that special, the dessert on the other hand was one of the best I've ever had!
E. K.
Brilliant service, food and price.
We walked in with toddler and baby and they were really accommodating and friendly. All the little touches such as crouching down to the table to talk to the toddler, as well as giving her a bread stick.
Really helped to make our experience great.
Would love to go again.
y. o.
It was awesome, food was delightful, staff were friendly and helpful, ambience was awesome.when I come back to Oxford i shall definitely visit again
D. D.
Visited this restaurant 13th July 2022 - hadn’t got a reservation but were greeted warmly and seated straight away. Manager was extremely polite and nothing was too much trouble - it was a warm day and straight away our table was provided with a pitcher of water. Food was delivered quickly and cooked to perfection. Overall a very pleasant meal with lovely staff - would highly recommend.
C. G.
Sublime dinner with my friends and absolutely incredible service by the lovely Sarah who was an absolute star!!! Thank you so much for having us xxxx
L. M.
Great, delicious food and very pollite and lovely staff.
O. T.
Bustling restaurant with good food and drink and friendly service. Upstairs all was fine. Downstairs loos were in very poor state, not regularly checked upon throughout a busy evening. Trendy part of town and trendy restaurant.
U. B.
Both food and customer service were amazing. Hadn’t been to Bella Italia in years and thought it may not be great as it is a chain restaurant but was pleasantly surprised! The food was delicious and customer service was so nice and friendly. Definitely recommend! :)
T. L.
Very friendly staff. Great food. Very clean restaurant. Had an amazing time and I highly recommend to go visit the amazing staff who can’t do enough to provide a great service.
A. H.
A lovely place for dinner. Food and service were both fantastic. We got one 3-course meal + one entree and shared the appetizer and dessert, which was plenty for two people.
C. D.
Not sure if they still do this, but we had been to Bella Italia for a afternoon tea a while ago. Very different take on a traditional afternoon tea with a nice selection of pizzas and desert to choose from. Very friendly staff and good italian food. Theirs pizzas are a must try.
a. j.
I had my first traditional pasta and pizza here at bella italia oxford.
We ordered our food and it came to us with delicious aroma and quite hot actually. There, the staff was friendly and the restroom was just clean.
Although, here the price is not so experienced and not so crowded like other fast food places.
M. S.
Good venue and welcoming staff.
Sadly the pizza is undercooked and the ingredients don’t taste fresh. Felt like a frozen pizza from Tesco.
The pasta was cooked properly but again does taste fresh at all.
It is a shame.
D. S.
We had a birthday dinner there and we loved it. The food was very good, my son finished his pasta for the first time 😅. Very good service as well, will come back surely
T. H.
I order a two courses from the set menu at £15.45. It is value for money. I love the Tiramisu here so much😋
P. S.
The only place where we could find a table for four, on a Saturday evening, without booking ahead. Food was good, the service was OK, friendly stuff, and quite helpful.
The toilets could use some TLC, and also the ventilation needs to be improved on the hallways leading to the toilets, as there is an unpleasant smell in that area.
G. G.
Amazing! Great quality of food and large portions, the staff were friendly and the meal was great value. Would absolutely recommend!
I. S.
Went there craving pasta and both dishes were just about average (between 10-13£ each). The Agnella (trusted pasta with slow cooked lamb) was too dry and the King prawn spaghetti tasted good but but just not quite like pasta. Went for the Sicilian Lemon Cheesecake for dessert and the topping was too zesty for my liking, though the cheesecake and the crust were nice. Overall an average experience
A. R.
Really enjoyed the food there. In my opinion the portion sizes were good for a light lunch. Unfortunately the mocktails we ordered, although when arriving tasted splendid, did start to water down due to the ice. Maybe should make they alittle stronger so the dilution isn't too bad. Service is good and played attention without standing over our heads too much. Overall a good casual food spot.
M. H.
Nice meal, well served. I'd prefer a shiraz on the wine list...nice to see Marco Polo though 😁
L. W.
Lovely food. Issue with the bill though. I was given 1 menu which I ordered from and I assumed as I had picked items from the set menu (which is on the back of the normal menu) this is what I would pay. The person who brought the bill said while ordering I should have mention I was ordering from the set menu as I would have received a smaller meal to reflect the cheaper price. There was no way I could have known this when I ordered and while the food was lovely it did put a downer on the end of the meal. I wasn't asked so how would I possibly have known to specify this while ordering.
E. A.
Probably one of the best places to get pasta in the city. The place is usually busy and rightly so.
I. S.
This place was amazing. The waiter was a very fun guy, and was extremely nice, even with a sprained arm! We were greeted at the booking table with a smile, up until we left. I fully recommend this place if you want a fancy eatery for birthdays or a party of some sort. Waiter was tipped £5, but would have tipped £500 If I had the money. The food was also very good, and we saw them clean tables which ensured that the whole table was clean. Very sanitary.
P. M.
Lovely food and service, we popped in for a quick lunch and we’re very pleased, many thanks
N. A.
Great atmosphere and lovely staff
Food was amazing
Highly recommended
D. B. (.
Tried their breakfast menu recently, really good choice of food with lots of options, I really enjoyed the potatoes that they serve. Great choice of coffee's too, which come with free refills (of the same coffee).
Wasn't overly busy and wait times were good.
Would recommend popping in for a breakfast.
A. B.
We recently visited Bella Italia in Oxford. The food was lovely and the atmosphere was wonderful. The staff were very friendly and provided a great service.
J. K.
Great place, delicious food, great customer service
A. N. H.
The food is very nice and the staff are even better. The caveat is the service times and inefficiency. The staff is very apologetic and friendly, but they have consistently made mistakes in the various times I've been here. The food takes around 40 mins to arrive and something is often not available from the menu.
Tldr: good food, and staff but long waits and inefficient
A. K.
The gentleman who served us was amazing and very nice. The food was great as well. Price starting at around 7 pounds.
The salad was not the best for the price. Just a pile up of different veggies in a small bowl
E. T.
The staff were all very welcoming and helpful.The food and service was amazing would highly recommend such a relaxed evening.
L. R.
It’s alright, could be a lot better though.
Latte was way too strong and not foamed well.
Pizza, pasta and brownie were average.
The manager (I think he was) wasn’t nice at all, our waiter was though! Compliments to him.
M.
Fantastic food with a great atmosphere. Excellent Customer Service
E.
Absolutely fabulous!
My last few experiences at Bella hadn't been great, so I reluctantly dined because it was conveniently next to the theatre.
Staff, very attentive and great!
The food was wonderful and so were the drinks, couldn't fault a thing...
Well maybe the absolute mission to the toilet, I kid you not!
c. a.
Fabulous restaurant!
Monika and Sian served us yesterday, it was a half term treat, they made us feel so welcome, and service was perfect.
The food was incredible, and everyone was so friendly.
Thank you Bella.
I would highly recommend.
J. J.
Visiting Norwich for a weekend am soo gratefull I came across this little gem of a place. Place was really clean with exceptional staff who were really lovely and bubbly.
The food was also really fresh and exceptional they also grate cheese block and really fresh black pepper if you ask for it ontop of your food which was of really fresh quality. Overall was really happy with portion size, freshness of ingredients and service.Really lovely place to grab a decent hearty meal.
Highly recommended for good food experience
J. A.
Went for dinner with some friends. It wasn't very busy, but too noisy. Ordered some pizzas, but expected a bit better pizzas with more ingredients on them. Good desserts. They have a nice and light white wine Salandia Bianco.
c.
Great food with helpful staff when fixing their refrigeration
L. Z.
Always such a lovely restaurant to go to!
The staff never fail to be welcoming, patient and kind! Always understanding if we need time to think of our order, never rush us and give excellent customer service.
The food is always delicious and meets our expectations, always gets delivered quickly and the atmosphere in this place is always so lovely:)
Couldn’t recommend this place enough
E. B.
Lovely Gin Afternoon tea here with the girls during a weekend away. Tasty food, loved the mini pizzas and the tiramisu was fab.
A. Z.
No sauce on the pizza,a bit too dry, but original ideas.
M. K.
I really enjoyed food. My favourite pasta Vesuvio like always amazing. Great service. Reasonable prices.
A.
My Bella Italia Experience was perfect. The staff were polite, hospitable, welcoming and did their jobs with smiles on their faces. The food was delicious, service good despite being filled and were very accomodating.
J. P.
Love Bella Italia!! Very friendly staff and great food at reasonable prices. Perfect for a pre theatre dinner as it's a few minutes walk to the Theatre Royal, plus if the staff know you are going, they ensure you have time to eat and get to the venue on time!! Perfect!!
A. W.
Nice food friendly staff reasonable price
S. V.
Got to Oxford today (first post-covid trip, yay!) And so many places have been closed. We wandered around for awhile until we found Bella Italia and were immediately charmed by it's warm, welcoming atmosphere, prices they've worked hard to keep as reasonable as they can in this era and food on an outdoor menu that sounded amazing.
We went in and were quickly greeted cheerfully from the back where several people were discussing something and were quickly met by our host and server, Sarah, who had us ensconced quickly with a lovely cheerful smile and welcome. She left us with our menus so we could peruse them. I am happy to say she was one of those wonderful waitresses who know exactly how much time you need because she knows to watch for when you put the menus down. Shortly after the menus closed and hit the table, she was back to take our order.
We decided to go with the set menus for both of us because it would let us get a little taste of everything and when asked our waitress was quick and helpful to give us her favourites and some highlights of several of the dishes. We made our order and settled in to wait.
Fortunately it seemed like no time at all before our appetizers came out. Both were small in size, but since we knew we were getting three courses they seemed about right. The meatballs were incredibly tender and flavorful with a marinara sauce that was definitely not out of a bottle but properly stewed and delicious. The crustini that came with them were perfectly toasted, not so hard that you felt like you would break a tooth, but definitely crunchy. The little sliced peppers added nice bursts of heat too.
The arancini came with five tiny balls that looked perfectly fried to perfection. I was a little skeptical when they came out that they would be cooked properly, but was delighted when I bit into them. Soft cheesy goodness immediately oozed out of a perfectly crunchy shell. I don't typically like mayo, but the little mayo mix they added was delicious. For the first time ever I actually ate the whole container of dipping sauce and was actually glad they had put so much in it. (I also stole a crustini and put the little bit of extra mayo on it!)
For the mains I had the Funghi Crema, which I was expecting to be very heavy but was surprisingly light. (This was good because dairy is not always my friend but I love cream sauces). The pasta was cooked al dente, for my own tastes I might have preferred maybe 5-10 more seconds so if you prefer softer pasta, keep that in mind. It was fresh made though, and thick cut, and very tasty. The star of the dish was by far the mushrooms (as it should be!), I saved them for last and used them to scoop up the remainder of the sauce.
The carbona with the extra chicken was our other main and the pancetta was perfectly crispy. When given a bite the response was, "the perfect distillation of the essence of pork". The rest of the dish disappeared so fast that I can't comment much on it, but the absolute bliss on his face as he made it disappear leaves me thinking he enjoyed every bite.
As we got the set menu with three courses (for an amazing deal price!!!!) We also had a desert each. By this point it was confirmed to us that the size of the appetizers was actually perfect for the three courses. He got the cookie al forno with a super thick caramel sauce and a scoop of gelato. Oh. My. I'm a bit skeptical of those kinds of cookies because I'm not a fan of under baked dough, but he gave me a bite and I have to say it was what all those cookies really should be. It was perfectly crisp on the outside and beautifully soft and delicious but totally baked. It was one of the best bites of cookies I've ever had, and definitely the best cookie of that style I've ever had. I would have been happy with just the cookie and the caramel sauce, though he was thrilled with the gelato addition and told me that the trio of flavours was splendid.
I had the tiramisu. It was perfect. If you're heading out to Oxford anytime soon you'll miss a delicious treat if you miss Bella Italia. Don't lose out!
S. J.
Very nice, although the spag bol didont seem to be as good as it usually is. Very very busy on Sat. Also tastecard and all deals dont work on weekends.
c. z.
Although the rating that I have put seems quite high, I did so in order not to cause a damage to the very polite staff of the restaurant. The food stands for quite low standards for Italian cuisine. Needs much improvement to be called "Italian" restaurant. Hope this helps the management to improve it. If you REALLY know about GOOD Mediterranean cuisine, you will understand!
J. H.
At last they hVe the Marco pollo back.
R.
The food was delicious! Really lovely when places like Bella Italia offer "kids eat for £1" etc deals during holidays. Kids can have a three course meal off the main menu, lots of choice and they can modify plates for picky eaters 👌🏽 The staff were so welcoming too which makes it an even better experience. We would definitely recommend.
T.
pizza is not bad. but they are better.
M. H.
It was a busy Saturday night (9th December 2017); however, we had booked ahead, so our table was waiting.
The service was good and the food freshly cooked and all three us enjoyed a variety of dishes from the bread and olives, the ragout and risotto. We finished with a selection of deserts which were beautiful.
The bill was reasonable and we got 20% off the food as my partner works for the NHS.
Thoroughly recommend and would go there again if we were in Oxford
T. D.
The starff were really nice and freindly, and the food was lovley and fresh ,Thanks Bella Italian!!
T. E.
Lovely place to eat with a plenty of gluten free options including deserts. Staff friendly. Food good. Set meal vey well priced.
T. H.
Inviting, clean, beautiful surroundings. These are just a few of the qualities of Bella Italia in Oxford.
The staff are friendly and attentive and make you feel very welcome and comfortable.
The Italian food is exquisite, with choices of all the favorites and other English popular dishes with an Italian twist, all served with artistic flair but not so much that you just want to look at your plate and wonder what to do with it! Oh no, when you see it you want to tuck right in alright!!
The portion sizes are generous in all the right places, and if you are lucky enough to be able to try some of your friend's/relatives plate you can be sure you'll want to have that too next time you come 😍
I'm looking forward to the next excuse for a celebration so I can go back again soon.
Bellísima! 10/10
J. H.
Lovely quick service good selection of meals and very good value
T. D.
Wonderful staff , good food , you may need to book
P. T.
Excellent customer service, fast table service, delicious food and well priced. Highly recommended.
c. g.
Good food friendly staff nice atmosphere enough said
R. M.
Brilliant staff and service. Enjoyed their new menu for breakfast and dinner.
G. G.
This is the "GO TO" if you crave Italian...not just the Food but the atmosphere, the smell, the sounds! Really felt I was back in Italy again!
D. H.
Lovely big breakfast. Lovely staff
K. B.
Food was fantastic, service was excellent and the restaurant itself is very well presented
H. x.
We had a groupon voucher. Was a good deal. Gin was yum. Pizzas were really yum!!
A.
Simple food, very well done. 😋 Nice portion sizes and very friendly respectful staff! Highly recommend it to anyone who would like a authentic Italian Dinner out!
L. V.
Had a lovely meal. Bella Italia is always a great gluten free treat. The waiter couldn't have been nicer and it felt Covid safe. We had a great time
A. G.
Food was tasty, sraff were nice. The only disappointing thing was when we asked for a different table as there were many unoccupied tables but we're told that they are reserved yet there were no numbers on the tables or any sign that they are reserved and they stayed unoccupied until we finished,,
But otherwise the staff were nice and respectful and I do recommend it for a nice italian taste!
s. p.
Staff was very polite and friendly, food was yummy, reasonably priced aswell
b. w.
i went here with my dad and the service was amazing and fast, the waiters were kind, the food was phenomenal (especially the calamari <3)and the bathroom was LITERALLY SPARKLING CLEAN. the restaurant is cute and affordable, and i definitely reccomend!
F. C.
Good service and good food even at a very busy lunchtime
E. L.
I had a wonderful experience here on Tuesday evening. It was busy and nice to see people enjoying themselves. My food was delicious, the service great, Alex was his name. Everyone was wearing masks and the staff were stood on their safe distance spots on the floor. The managers were as friendly as they have always been, a twinkle in their eyes, just a shame had to distance from us regulars and all of this whilst on a government scheme night, so great value. Thank Bella once again.
D. b.
Such a shame as I was really looking forward to coming to the revamped restaurant- staff were pleasant and so looking forward to ordering a dish I had eaten in a previous restaurant.
Oh my how disappointed was I as the pasta was overcooked and doused in sauce - whilst I appreciate chefs have the same aspect on dishes this is a case of less is more
E.
Absolutely loved this restaurant. Had a great atmosphere, the service was great, the staff were very friendly and personable. Overall a great experience and I will be going back for sure.
F. K.
Had a lovely meal here served by two very nice kind people who were chatty to the kids too! Food was great and service was pretty good considering they were very busy! Definitely a nice place for families
B. S.
Excellent fast service friendly staff competitive prices
C. F.
We traveled from another town to have a dinner in Oxford. We waited at the door to be attended and nobody came to welcome us or tell us to wait. We noticed there was just 2 people serving but both looking without worrying about us. We left disappointed and went to the otherside of the street. No good for the business at all.
C. L.
Very good food and very friendly and helpful staff
P. W. O.
The food is nice but the staff does not provide an excellent customer service. Hope they can improve on this if they want to keep customers. Not sure I will go there again.
M. N.
Food is good taste not too salty or heavy,
E. K.
Good service, good food and a smiling and polite staff
T. D.
Lovely food
S. Q.
Lovely food excellent service
A. S.
Very helpful and nice staff, also first restaurant where they had kids cutlery. Kids portions are decent size and cooked well.
M. S.
The food has always been good, especially the garlic bread starter. The service needs improving. Booked a table for 7, turned up at 7 and asked about a recent offer i had seen. Wasn't greeted by staff and felt as though the front of house staff member i spoke to wasn't too pleased to speak to me. We waited for 15 minutes awkwardly stood in the door way (as they have nowhere for new customers to wait to be seated) until we decided to leave and eat elsewhere. Customers were constantly looking at us and it felt very awkward standing in the way/in front of tables waiting to be served. There were 4 staff members on the floor and approximately 32 covers (customers). There were many empty tables all around. 2 other couples came, waited by the door with us, then left due to no one bothering to talk to them. Dissapointing service. There are many other great Italian restaurants in Oxford so it isn't a huge loss. I won't be going to Bella Italia again any time soon. Other members of my family/friends experienced the same treatment/service from staff.
M. H.
Wonderful ambience, delicious food, and friendly service.
L. J.
Good food, excellent services although very busy.
D. M. D.
Friendly staff, baby changing facilities and high chairs . Kids menus have smaller plates for very young kids and bigger portions for slightly older ones. Perfect for my 2 kids who have a 8 year gap (10yr old and 18 month old).
Food is fantastic and fresh .! Disabled toilets are in easy access, but the other toilets are downstairs through a maze of corridors (but well sign posted ) great place , I would highly recommend
B. C.
Since I started getting the 40% vouchers - I've been twice in the past 6 weeks and honestly the service I get from Alex is nothing short of phenomenal. Always service with a smile, respectful, chatty when appropriate and great for recommendations. The food quality is fantastic, the prices are really good - and the atmosphere of the restaurant is lovely. Nothing too pretentious like SOME other similar restaurants, warm and inviting, not too crowded - but enough tables for the Saturday evening rush. Will be returning!
F. H.
Good food, good service. Plenty of choice.
N. S.
Pleasant and helpful staff. Excellent food
E. P.
Very delicious food. We had starters, pizza and dessert. Everything very tasty. They also have a kids menu. The service was incredible good! Our waiter Milan was super friendly and attentive. Would recommend to book a table. We will come back.
m. r.
Great food, lovely waitress,good value.
B. H.
Great atmosphere, service and food. Highly recommend a visit.
S. W.
Absolutely fabulous experience - food, wine and service were faultless. Nothing was too much effort and we were treated really well. A lovely first meal out post-lockdown!
T. F.
Really attentive service. Good (to very good) food.
D. Q.
Updated review: squeezed us in despite a lunchtime rush and provided great service. Great attention to the fact we had children with us. I retract my original review, below: this place really impressed us this weekend.
Original review: Uninspiring mushroom burger and slightly slow service. Others' food looked good, though, and the slow service wouldn't have been so much of an issue if we hadn't had small children with us.
D. H.
We had such a wonderful experience during our visit here recently. I absolutely loved that firstly they had gluten free options and that they came with their own gluten free stickers! The staff was friendly and totally amazing!! As someone with celiac it is so wonderful going to a place and having a wonderful meal and knowing and trusting that the food is not only safe but oh so good. Highly recommend the prawns and the mozzarella sticks....just saying!!
D. M.
Reasonably priced food, reasonable quality and reasonable service. Don't seem to like taking your money though!
s. i.
A good cosy place to have nice Italian taste in the city centre ...quick service and well behaved staff.
J. L.
Really like coming here.
I meet up with my daughter here about once a month to catch up on family news with a pizza & a glass of wine etc away from the business of our lives.
Restaurant is always full so speaks for itself.
They generally have some good offers going, which you can pick up on internet too.
The staff are very attentive & nothing is too much trouble.
L. B.
Fantastic food. Excellent service
L. O.
Favourite restaurant, food is fast and very good quality. They cater well for coeliacs like myself and I feel very safe eating here which is very important to me.
S. U.
Lovely meal with a pal after a long time not being able to eat out. Felt very safe. Although it was busy inside there was plenty of space between tables. Good food at a great price.
D. S.
I love the food and their service.
A. S.
A smaller menu than mainstream Bella Italia but you wouldn't notice. Staff are absolutely brilliant. Manager was warm and really made our young kids feel welcome. Waiter chatted to kids loads and had great banter with the table. Cosy and warm atmosphere. Food as good as any other Bella so no complaints here.
c. g.
Lovely place, nice atmosphere wholesome food, friendly staff, Victor needs a raise was very kind whilst serving us
A. G.
Despite that pretty much all the food is form frozen, this restaurant is my favourite. Children loves the menu, us grown-ups also . Pasta - always very good. Pica to dye for. Children are always super excited when we visit this restaurant.
I just dont like the coffee here. But it might be me. Its always feels burned.
Deserts - super good.
Also they have all sorts of vouchers available online.so u can dine with 50%discount.
W. B.
Very good food get ready to be impressed
A. K. (. G.
Great experience, very friendly staff. Really nice food and just enough size portions. Definitely recommending to visit.
S. L.
Very nice meal and the new refurbishments of the restaurant were excellent.
j. b.
Always love going here lovely food staff friendly
D. G.
Went for breakfast. Great value fry up. Food was a bit slow but there was a few of us.
M. W.
Lovely food. Excellent service. Good atmosphere. Will definitely be back!
P. A. H.
Great place to eat with lovely staff. The staff are really good at talking to children about their choices going down to the child's level or taking them to show ice cream selections. This is my go to place for food. Can be busy at busy periods because of its popularity.
R. L.
Great to be back into Bella again.. yes, a different setup but thanks to the care and attention from the wonderful staff felt totally safe..enjoyed the pizza - as good as ever..
Will be returning on my next trip into Oxford.
Stay safe all!!
A. R.
Great food and great service.
A. H.
Nice place,and good food.I recomended it!
M. a. M. W.
Went on one of the Wuntu offers. Service was very slow. Our food sat on the counter ready to be brought to our table for nearly 10 minutes while the manager was chatting away. I'd be infuriated if I'd paid full price. Pizza was pretty good, though.
m. w.
We attended the restaurant when it was empty just before noon. Maria gave our family a choice of seats. Our group of 6 was looked after very well. The food and service was excellent in this child friendly location.
Would recommend and go again. Thank you for your attention to us Maria
S. w.
Love the fact that they have a separate vegan menu with a good selection. Although for some reason you only get half a pizza on the vegan menu, also they didn't have any milk alternative for teas or coffees which seemed a bit silly. Food was tasty though and the staff were very accommodating.
I. S.
One of the best Italian meals we've had for a long time. Calzione & Prawns with Spaghetti. Drinj good as well. Very satisfied.
M. L.
Really lovely food and good value for money!
Unfortunately, the service is not brilliant as it is really slow here and waiters don't seem to notice you waving your arms about for attention. Once, midway through the meal, we were asked to move tables and then as we collected our meal and bags together we were suddenly asked to stay put without explanation. On that same night, I asked for tap water 3 times which never came and had to wait twenty minutes extra for my meal after everyone else had been served. Tackling this flaw would certainly improve the place.
W. P.
Great place. Friendly service. Had a 2 course meal: Caprese and Cacio E Pepe. Good combination. And an apricot cheesecake for dessert. I'd prefer an strawberry or blueberry one, but it was just as good.
K. B.
Nice restaurant, well set out and good choice of food on menu.
A.
I don't often write reviews and especially for chain restaurants as they're generally quite uniform in what they do. However this trip really stood out. The calamari was cooked amazingly, nothing worse that rubbery squid. My calzone was great too. The thing that stood out on this trip though was the waiter. I believe his name was Honza. Apologies if that wrong. But he couldn't of done enough. Great service from him and very friendly and funny. All in all it was a great meal. Thanks guys.(:
S. F. R.
went here for lunch with my gran, have been before and was very [pleased both times! staff re very friendly and food is excelllent.. Garlic doughballs are a must! i had a burger and she had salad, both really enjoyed at a reasnable price £8-12 for a main, also did mocktails so as an under 18 was very much apprecited!
r. b.
You know what you are getting at Bella Italia. The food was good. Prices were OK. Staff were nice.
The tables are really squashed up. If you are unlucky to get a table by the door you are likely to have people waiting right by your table plus a cold draft every few minutes.
Very busy early evening. But less so later on after the theatre opened.
J. J.
The food was absolutely delicious, from the starter to the dessert, nothing disappointed. Definitely one of my favourite Italian restaurants!
R. H.
Nice food, good service, OK prices. Not as much choice on the menu as I would have liked.
G. D.
Alright but food disappointing. Expected more. But still good service and good place to eat
N. R.
Great food and polite service but food seemed to take an age to arrive.
H. C.
The restaurant was very busy before we went to see Jimmy Carr next door. Luckily we had booked a table. The service was fast, friendly and efficient. The lasagne was piping hot and meaty, the Marco pollo is probably a marmite type dish, but we love it.
J. S.
We had a wonderful time with such friendly staff. Highly recommend the vegan cookie dough for those with a sweet tooth!
J. B.
Attended Bella Italia for a friends birthday. The restaurant was busy, and so this is great if you’re one who likes a small atmosphere. Staff are kept on their toes but are helpful when needed. Facilities are good, toilets clean. Food was lovely - all served with table service salt, pepper and parmesan. Nice selection of Italian wines and beers as well as soft drinks if you’re driving! Overall a great experience - would recommend to a friend/take my parents here.
M. K.
Great place to eat some delicious Italian food. 😋
S. W.
We went in on Christmas Eve, lovely friendly staff, we used our Tesco vouchers, can get very very busy when there is a big show on at the Theatre as it is next door so best to check availability!
We've been a few times now and not had a bad meal, Calamari and Lasagne are lovely!
N.
Had a fantastic meal today with my family. Staff were so friendly and the food was delicious as usual. The service was brilliant too! I definitely recommend!
D. E.
Tasty food and very kind waitress
H. B.
Nice restaurant, good staff, food was ok but pasta could have been softer, what's aldentay all about.
T. L.
Great environment for an evening or for a special dinner.
Exelent food and fresh but the only drawback may very well be the waiter staff, some lack the empathy and the making the customer happy when a problem appear.
I had a lovely dinner despite some issues but the food was delicious Mon the less.
H. M.
Chain restaurant selling standard Italian food - nothing too special. Its a good place to go before the theatre as its very close. But for what you get the food is quite expensive. A major bonus is they have Menabrea - a rare find in the UK, and a wonderfully smooth summer lager.
M. G.
Food was fine, but not enough serving staff to deal with lunchtime. Waiting for 30mins just to get a desert menu, then another 20 before the waiter returned to see if we wanted anything. Very disappointing service.
B. D.
Amazing, authentic Italian cuisine. Warm and welcoming atmosphere. Space for big groups and events. Servers are very fast and friendly and eager to help if needed. Would recommend to all.
C.
Wonderful atmosphere and delicious food. Extremely accommodating for our large group and the waiters were lovely. Would definitely come again.
M. Z.
Nice food and atmosphere, would recommend. Staff lovely also.
H. L.
Friendly staff and lovely food.
G. S.
Decent food, waitress was very friendly. Didn't bring our change though, was unsure if she thought we left her an £18 tip... But unfortunately we arent that rich! It was quite awkward when we had to ask for it back 😬
j. a.
After a morning being dragged around the Westgate Centre, I was ready for a decent lunch. I am a fan of the Bella Italia chain and was not disappointed. The service was prompt and attentive and the food was good. They even managed to accommodate my "off-piste" request for an affogato to follow the meal
V. M.
Went in at a very busy time, 6 o'clock on Halloween night, took an hour to get the starters but amazingly were worth the wait. I noticed that they were incredibly short staffed and could do with two more bodies, one of which should be permanently behind the bar. I was impressed at the pace the three waiting staff worked at and remained as calm as they could under the circumstances, I would definitely come again
V.
The most delicious Italian food I have had in the UK. We fined here on a whim on a Monday night and considering the time it was fairly busy. The service was fantastic, the food was served fast and you could see it being made fresh!
N. V.
I think we had a spot if bad luck. The wiater dropped my drink as he was about to serve us our drinks. Then they ran out if the kids meals so we had to choose something else. Then we waited way to long for out order to come after the appetizers. I think they forgot the kids food as their food came piping hot and our food wasn't.
But as a good gesture they gave us the kids meals for free as we waited for such a long time. The food wasn't too bad but not sure if we would go back.
H.
Nice food and service was good
J. H. J.
Great food and lovely staff
E. W.
The food was awesome and the staff were polite and considerate
E.
I've eaten in this place several times, and haven't been that impressed. Pizzas are great and tasty, but the rest of the menu - pastas, saldas truly disappointing and tasteless. Service could be improved.
G. B.
lovely waitress...good good food...prices reasonable...decor and furniture a bit tired...x x x x x x x
E. L.
We had a wonderful lunch today and everyone was very helpful. The lasagne I had was perfect and my husband just loved the half moon pizza. Big thumbs up.
N. A.
Lovely food and friendly staff
N. M.
Always very happy with the food here, can't give it 5 ☆ because it can be very slow depending when you eat. I've learnt to book early evening as when we've booked later service can be slow, which wouldn't bother me but I have young kids, so it does 😂 I also love that I can use my Emergency Services discount card here.
R. M.
Had a super meal last night. Brilliant staff very friendly and attentive, and the food was excellent superb value.
T. A. M.
The food is fantastic, very cosy place, great atmosphere, very friendly staff and short waiting time; really aiming to go back.
B.
Service was a little slow, had the new menu but the items weren't available, server did apologise. Food wasn't as pictured on the menu, a little let down.
L. S.
The vegetable spirali tastes very good but the portion size is not sufficient (given the lack if carbs in the dish). You’ll need an appetizer or side if you don’t want to leave hungry.
T. I.
Staff were friendly and nice, food and drinks were served in a timely manner. Clean, comfy, and relaxing atmosphere.
C. T.
Lovely meal Very good service
k. b.
Lovely friendly and helpful staff
Fantastic food
Clean
O. C. D.
It used to be a very good restaurant in the past but after staff changes it deteriorated. The portions are very small, the service is slow. The food tastes good but they are really greedy with portion sizes and ingredients (pizza is very small and empty, pasta plate is as very small).
D. J. I.
Visited this lovely restaurant several times with the whole family. Some great deals, friendly staff and very tasty Italian foods. They have a restroom upstairs. This establishment is situated on the main road of the city centre. A cosy place where kids are most welcome.
M. C.
We popped in at 5pm, made our reservation after being told it was full and returned 45 mins later. Service was prompt. A round of drinks were offered. The Menabrea beer was so refreshing, a second glass was ordered. The Sirloin was perfectly medium rare. The carbonara flavourful. Our Cotta pizza didn't look inviting but the taste was fine. A pleasant dinning experience.
D. D.
Lovely food, fast service and the waiter was fantastic. Only gripe is it was a massive struggle to navigate the buggy from one side of the restaurant to the other as the tables and chairs were very close together
C. W.
I had lunch on a Saturday when Oxford was very busy.
Luckily I arrived at about 1245 because by 1315 there was a queue at the door.
The place is completely unpretentious (I like that) and genuinely Italian, as was the food I selected.
The organisation must have improved since some reviewers' visits because the staff were polite and helpful and the service was quick enough.
It was evident that many people were regulars, and family parties had agreed to meet there for lunch after going their own different ways in the morning. This is not the behaviour of customers who have been disappointed in the past.
I will certainly go again if need to eat in Oxford.
S. W.
Honestly unreal service and great food for bottomless pizza lunch! Very friendly staff and very quick on refills, worth going! Would 100% recommend!
A. S.
A great meal, excellent food except one of the mains that had no flavour, they did take it off the bill abd gave us a free dessert.
Drinks were a very slow.
D. B.
Very lovely staff and food
N. W.
Amazing we have just eaten here with our 2 girls. The service was outstanding. The gentleman who was waiting on us could not do enough. The other month we ate just down the road at a famous chef italian restaurant and this place is 1000 times better. We will be back next time we are in oxford.
p. w.
Really nice place/ food but it's best to book as very popular.
J. P.
Had a fantastic afternoon gin tea today with my hubby. Staff were so friendly and the food was delicious. The service was great as well and I definitely recommend!
N. H.
Great staff, excellent food. Next door to the New Theatre so handy for pre-dinner food, cocktails etc.
R. B.
Quick service and excellent food. Special mention to Alex, he was very attentive and really welcoming
W. o. P.
Love this place, great food and fantastic service (my sister works there). Lovely to sit near the windows and watch the Norwich shoppers go past. Recommend the pizza spirals and spaghetti meat balls.
G. B.
Given its location, near the colleges, I wasn't sure what to expect. However, the food was rather tasty with a diverse menu. The staff were prompt and efficient, as well as courteous. Probably the best food in the neighborhood.
T. H.
Excellent for our large family, even better with Tesco vouchers. Didn't phase me that I got bolognaise rather than lentils, or that the kids didn't have have cutlery. They had space enough and pretty attentive service considering how busy it was. Kids loved it balloons made all of their day and that made ours. Pasta always feels over priced, but the pizza was worth it and the set kids menu worked perfectly.
e. h.
I loved it. Amazing pizza. I had the pollo piccante. ❤❤❤❤❤. I am most definitely coming back for more. Excellent customer service. Next time I will have dessert. Keep it up Bella Italia.
A. T.
Really accomodating. Service a bit slow which means plans had to change but food was decent
L. P.
Food and service were excellent quick and efficient. Honza was a great and attentive server would definitely recommend.
L. P.
The food was good and tasty. The restaurant is very busy, but we didn't wait to long to be serve. And the prices are acceptable.
R. G.
Great place for breakfast friendly staff and great value for money
M. A.
My partner and I visited Bella Italia on a recent visit to Christchurch College, Oxford. The service was good and the restaurant very typical of restaurant chains. I had a Americano burger which was exceptable but I would have preferred it to have been on a plate rather than a board. My partner had the lasagne which was somewhat disappointing with little or no substance to it. We didn’t think the meal represented real value for money and wouldn’t visit Bella Italia again.
T.
Great tasting burger, excellent accommodating service.
S. M.
Asked for pizza with vegan cheese, they put the vegan cheese on top of the non-vegan cheese instead of replacing it. Then told me that some people ask for vegan cheese as an extra topping and I should have been more specific. They did change it eventually, but I found some goats cheese hidden under the rocket; frustrating. Girlfriend was very happy with her meal. Hence the three stars.
J. M. S.
Not bad, not good. Friendly and very dedicated staff. They tried to help. However the place was packed and they were running without much efficiency. In addition to that the Bolognese were more a soup than spaghetti.
P. B. (.
Great food, served quickly, decent price. The garlic bread was actually dough balls served with separate warn garlic butter, which was very nice.
A. (.
Lovely restaurant with very reasonable prices. Very polite staff.
b. h.
Very fast service. Good menu. Italian atmosphere
C. B.
The staff and food are great
B. L. S.
All Around Nice food, pleasant staff about £20 a head with a drink.
J. B.
Had a long wait to get a table and staff were under extreme pressure to give any sort of service. Once we were seated service was much better and the food was hot and tasty.
G. K.
Food was good when it finally arrived although we found the restaurant very cold and we had to keep our coats on. Staff are friendly and efficient, please invest in some extra heating.
V. M.
Cannot rate the staff highly enough. What a lovely team. They really made our evening and couldn't do enough for us. Thank you!
R. H.
Nice place for a meal after work and then off to the cinema . Good size portions. New menu recently introduced. I booked a table on both occasions as can get busy.
L. B.
Food is good but always find that the place is understaffed, therefore always waiting around to be served
M. Ż.
Great place, have been there third time now, always great service, good fresh food, not a long wait time, sometimes gets busy- worth booking a table earlier- we got lucky today with the last table! Thank you Bella Italia and see you again!
S. M.
Great selection of vegan options given that it's an Italian, and they're actually nice and not just rabbit food! Had the vegan chicken pizza which was delicious.
J. M.
Fabulous food, staff always friendly. Mum was disappointed at her 1 scoop of ice cream which literally was 1 scoop dolloped in a bowl! No wafer/presentation at all.
S. J.
Very nicely cooked pizza. But disappointed that it had no taste of seafood. Just tomato and cheese and chilli. I think frozen seafood defrosted looses all its flavour. I have had similar in France and Italy and the juices of the fresh seafood come out during cooking. Delicious. We use Bella a lot mainly in Cambridge and Northampton. I shall try the "frutti du mer in both and see If they are all the same.
L.
Good food, good service, great fun!
K. C.
Called in on speck and we were seated straight away even though they were very busy. Excellent service and the food was spot on. Highly recommended
T. P.
Probably the best Italian restaurant, with amazing 'El Diavolo' pizzas and other signature dishes.
A mate of mine often gets 40% off too, and it's not one of those Oxford restaurants where you feel out of pocket.
E. M.
Wonderful lunch today with my family. Thoroughly enjoyed my food and attentive service.
D. A. (.
Busy but very efficient staff. Great coupon offers available too.
M. S.
I had the Pollo Picante and my girlfriend had the Four Cheese Pasta, I thought mine was a touch on the dry side but what are you going to do. It was the lunch time meal which was ample sized and reasonably priced.
It was a bit loud, but if you don't expect that from Oxford during the holidays at lunch time then I can't help you.
And there were plenty of things for kids to do, there was a child and a Parent/ Guardian who seemed to both be having a good time.
V. K.
Amazing food and service provided by Alex (?) (Italian guy with glasses) so would recommend this place. It can be quite busy though. Food is five stars.
C. E.
Bit crowded seats too near each other. However good quick service with friendly staff. Food good although a bit dried up. Very convenient for the theatre.
h. k.
Fabulous friendly place 5 star food ...
Б. К.
It was busy and only one server ,he was running all the time. I've liked the drinks but the food doesn't match our expectations.
T.
Good food reasonable prices would have preferred the staff to wear masks but good experience
L. L.
Lovely friendly staff, smells amazing and the food is absolutely delicious
J. L.
We went for lunch meal.. Food was average. Male staff who served us was a bit rude when we asked for an NHS discount...
D. B.
Nice restaurant with fast service and friendly staff. They did anything to make the pizza exactly like we wanted it. Also the offer most of their meals gluten-free!
N. D.
Good food and service
G. W.
Busy on the Saturday evening we went but still no wait to be seated. Food was prepared quickly and to a good standard. Drinks a little pricey for what they were.
T. L. G.
To celebrate all our recent achievements my (adopted) aunt treated myself, my mother and my (adopted) cousin to a meal. I have recently got a place at Nottingham Trent university, my mum on a new Open University course studying Philosophy and religion, and Nathaniel has just been awarded amazing grades for his GCSE examinations.
Her place of choice? Bella Italia, an Italian food chain both authentic and reasonably priced. We arrived promptly at seven. Sitting down, we were surrounded by delicious smells, homely Italian décor and excitement.
POLLOPIZAThe restaurant was somewhat busy, and it took the waiter some time before he approached us. Not the biggest eaters we ordered mains, neglecting the appetising starters. My mother and aunt had the pollo picante, a spicy chicken pizza garnished with onions and green chillies. It could not have been particularly spicy as the pair dashed for some additional chilli oil. Nathaniel opted for the pesto genovese, consisting of thick pasta tubes, chicken, tomatoes, green beans and basil pesto. The portion large and fragrant, he devoured the lot impressively. I had to ruin all of this Italian splendour with the simplistic pollo ciabatta, a chargrilled chicken, lettuce, red onion and POLLOCIABATTIAmayonnaise ciabatta. This was accompanied by thick chips and a smoked tomato and onion relish, although this garnish was not as advertised and I am pretty sure I had Heinz to accompany my meal.
The mains were delicious and flawless. Our only dissapointment came at the blasé attitudes of the staff present, particularly our waiter who seemed content in his own world. It took him an age to ask us what we would like to order, take away our plates and present the bill, leaving us constantly searching for our waiter. The entrance door was left wide open for the majority of the evening, leaving us a tad chilly as we sat underneath the ample air conditioning vents.
However, desert kept the smiles on our faces as we ordered two of the torta limone (my mother and aunt seemed to be mirroring one another this evening), a cookie dough lava cake and a cioccolato diavola (or a brownie with ice cream for those of us who struggle with their Italian). These were all magnificent. The torta limone was presented chilled, garnished with strawberries. Me and Nathaniel’s deserts on the other hand were served warm with vanilla pod ice cream.
The entire meal came to £70 for the four of us, ridiculously cheap in my opinion. We left two hours later, stuffed and smiling. The conversation and fun of the evening making it a great family affair. I would definitely recommend visiting your local Bella Italia restaurant, just be sure to keep your waiters attention, I think all those delicious smells leaves them a tad confused!
A. D.
Really good food, I took a pasta with mushroom and my partner choose calzone with vegetables. Waiting time was a bit long- 20 minutes, but overall nice experience
X.
I come here with my partner often, amazing service and great food!! very warm and welcoming. Would highly recommend.
M. G.
Love bella it, was good to go back again, easy to book on line, plenty of social distance measures in place, food was quick to come out and tasty, thoroughly enjoyable xx
k. H.
Very good the first time I went as wasn't very busy however the next time was slightly busier and the service was not very good. Our plates were taken before we'd even finished!! Everything was rushed and we weren't treated well considering how much we paid!
R. S.
Good food and the staff are very polite and helpful. Been there several times and will be going back again.
M. O.
Lovely staff and gorgeous food
M. C.
This is a lovely place! Really great in so many ways, staff, food and place perfect. The building itself looks brilliant during nighttime with all the lights and decorations making it nice and cosy.
B. F.
Main meal was great but after waiting 35 minutes for dessert we had to ask for money back so that we could get to the theatre on time.
F. M.
Tasty food but expensive for the portion size, and not very well presented.
S.
Lovely meal and air con - lovely
Very good position - right opposite Debenhams and close to Bus station
Approx 5 mins from theatre - so good for pre show meal
Also only about 5 mins walk from both chapelfield shopping centre and Mall shopping centre (including Vue cinema)
Staff friendly
R. B.
Lovely meal staff fantastic as usual good value for your money. Had a lovely seat upstairs near the window so we could people watch.
E. S.
Great place for meal out with young children and families. Cosy loud restaurant, which is perfect for kids. Colouring pens and paper provided for children. Kids menu available. Toilets upstairs. Ice cream station, which the staff are extremely helpful with showing to children. I would recommend.
L. S.
Great for a pizza place, we were visiting the Free From food festival to explore gluten free products for my other half. This place caters for anyone who doesn't need gluten in their diet.
K. S.
Fantastic food .... Bella Italia never lets us down. Atmosphere great and staff helpful and friendly. Can't wait to go back!
J. C.
Lovely food and brilliant service
c. b.
Really lovely evening. Seated quickly. Delicious food. Staff very friendly and helpful. Great service x
B.
I know many folks out there aren't keen on chains/franchise restaurants but the one thing with a Bella Italia is you're guaranteed a great meal (and if it can feed my 6ft plus nephew!🙄) and a reasonable, robust red wine; really what more can you ask for?😊
M. W.
Lovely restaurant.. Usually busy and there's always vouchers online.
Lovely handmade pizzas do it for me
P. F.
Good choice of food, with something for all the family. Really friendly service and lots of seating. Choice of desserts could be better though.
T. M.
really friendly place. Great food and excellent service
C. A. D.
I had lunch five days in a row in this beautiful place together with a group of foreign students visiting Oxford. Absolutely recommendable. Delicious food and excellent service!
P. W.
Tasty food good service take Tesco vouchers
D. C.
Managed to get a table for 8 on a Saturday, really good and friendly staff made sure we are always satisfied. It was really really good. Highly recommend!
P. R.
Very nice experience. We had a pizza and a pasta, both high quality taste, and the staff are very friendly, cheerful and competent
C. M.
Had a great evening, so much choice for me as l am coeliac. Very helpful waiter, l will be going back.
R. H.
They do an amazing breakfast which you can 'go large' on. Keeps you full till your evening meal. Great value too.
V. K.
Love the way they make their food so lovely. Staff is so good. Fantastic place.
W. M.
Food was standard with nothing extraordinary but the service was excellent and there was a very nice atmosphere to the place. The oil and bread was very nice as a starter and would definitely recommend that.
C. H.
We had lunch here and it was really delicious. There were lots of other people present, but the food was brought to us rather quickly anyway.
J.
Great food and service. Always love a Bella. Had one issue with a main meal bit was sorted straight away.
I.
Tasty food but noisy place
S. P.
Had a very enjoyable meal, helpful friendly staff.
R. H.
Great value for your money and really tasty food. It's always busy and prettpretty noisy so maybe not the "romantic dinner" scene.
G. B.
The restaurant was clean and tidy very customer friendly with excellent food service ...great authentic tasting food at a reasonable price will be returning again soon
L. O.
Friendly staff and tasty food. If you're looking for somewhere to get pizza or pasta then this is a reliable place to go!
A. H.
Lovely meal, very friendly staff!!
C. H. (.
The food was pretty nice, but there were a few things they didn't have that the server had to tell us about after we had ordered.
R. S.
As you expect really. Has a really good voucher deal for pizza or pasta 5 pound each. Could do with few more vegetarian options though!
J. W.
Overall Quality of above standard.
P. G.
Oxford was incredibly busy with most restaurants unable to accomodate...the staff here were helpful, polite and efficient...basic decor but didnt matter. Great food reasonably priced with excellent service
R. W.
Brilliant place to eat out . Friendly staff and food excellent ! The food was soo good. Nice atmosphere , toilets clean and tidy .
D. T.
Lovely food but very noisy and loud music.
k. j.
loved the gnocchi! remember to ask for student's discount, if you are a student!! Service was fine. Nice atmosphere
S. J.
Our main reason to visit today was to use a discount voucher. Food was fresh and reasonably priced. Air con was a god send on a very hot day.
L. G.
not bad for a chain. food always up to scratch. very popular so can get busy and may have short queue at key times
D. M.
Nice meal, lovely waiter but a very long wait to order food which came out almost immediately....not much else to say
D. C.
Very friendly staff lovely food and very handy for a pre performance meal as it is opposite the theatre . I would recommend this restaurant 5 stars for price service and food
P. G.
Great tasting food. Staff where great. All round Great evening out.🍝🍕
O. H.
Less of a menu than some other Bella Italia's, but the restaurant is nice, clean and cosy! Definitely try the chicken korma curry!
G. K.
Food is normally good. Not a place to go if your on a time budget. Staff are friendly if your lucky enough to engage one of them.
L. S.
Food was OK and the kitchen seemed to be mistimed, as a lot of orders came out for tables that had ordered after us. Service was very slow, our drinks came 25 minutes after our food had been ordered and our meals around 20 minutes after that. The restaurant was very busy, and there seemed to be a shortage of staff.
A. B.
Food not very hot, and table service was very slow
b. &. g. l.
Been here many times lovely meal and the staff are very good and helpful will definitely be going again.
S. F.
Fabulous food as normal and our waiter was lovely. Very efficient. From memory I think his name was Labor?
T. I.
Very pleasant lunch for two: three quality courses, a drink in pleasant surroundings for c.£30 with Tastecard.
D. K.
Have been on several occasions always good food ,and service , nice atmosphere and well priced go and enjoy on of the most popular eating place in Norwich.
J. K.
Just had the breakfast . Beautiful hot plates so your meal is hot to the end . Best breakfast we have had since arriving in the UK
L. S.
Very friendly and fast service. Ice cream portions in kids menu smaller than in other branches though.
J. M.
I really can't praise too much, the service Is always second to none and the food fantastic. Many thanks to Honza for an excellent evening.
k. f.
Visited the restaurant on Saturday lunch time, it was very busy, but the staff were delight as was my food
A. S.
Brilliant friendly service and a nice atmosphere
V. Z.
Food us very good as is the service. Sometimes you have to wait in excess of half an hour. And it can be loud.
m. s.
Rome style pizza was good. Staff may do things in wrong order and may not bring you the menu, but they're generally nice.
M. G.
Food was ok but there is unfriendly staff. Too bad as I like Italian food but will definitely choose another Italian restaurant next time.
A. K.
Very friendly and attentive waitress. But the redtaurant is Very noisy amd the food ilacks character, flavour and finish
H. I.
Great atmosphere and were very quick to setup tables to cope with our large group of 12. The food was very tasty too.
Y. A.
Best location with well made pastas and pizzas in the city. The pricing is average. Great milkshakes that everyone has to try.
N. C.
Great tasty food and great service. Helpful staff, would go back again 👍
G. B.
Lunch times are a squeeze but if you're not rushed you will enjoy the food.
K. S.
Nice Staff, Good Service very pleased
W. B. R.
Some of the best food around Norwich and if you love a strong coffee come here!
D. D.
I like the buzzing atmosphere here. They are always busy, so it's advisable to book ahead. Allow plenty of time as the service is a little slow, which is often the case in a busy restaurant. Pre-theatre I allow 1 & a half hours to eat & walk to the theatre. The food is a good standard for a restaurant "chain". Contrary to previous comments I have always found the staff to be exemplary & to make me feel comfortable when eating alone.
H. “. C.
Always such good food, an amazing atmosphere, staff are always so amazing and helpful, would definitely recommend the lasagna 10/10
M.
Great food, slow service and items added to bill which we didn't have.
T. B.
It's not how mamma makes it. Ok food, had the lasagne which was not as creamy and rich as I would of expected
D. W.
Food was excellent just a little slow getting it to us. Otherwise would have been 5 stars.
C. M. (.
Lovely breakfasts not somewhere we would normally think of but the strawberry and banana pancakes looked to good to miss!
R. E.
Excellent meal and nice red wine at perfect drinking temperature. Friendly service and prompt service.
H. P.
Very nice restaurant. Staff are very friendly and the food was delicious
H. W.
Always eat here! Favourite place! fantastic food and atmosphere
Highly recommended:)
ภ. พ.
Delicious food, lovely staff I ordered spicy food. The staff also arranged spicy food for me. Thank you very much.
P. K.
Yummy food and a perfect place to spend the afternoon chating with friends or in any other company. Loved it!
F. G.
Amazing 💯
T. L.
Good food and friendly service but it's very noisy and crowded and they struggle when it's busy.
D. C.
Really nice meal but there weren't enough staff
P. H.
Exelent food. Great staff. Would recommend the option of spiralised veg with all meals if requested.
G. S.
It's great food but the staff could be nicer.
M. M. C.
Good food , good Wine good place to eat.
Only 4 stars as there was no Ferrari merchandise or pictures anywhere
J. R.
Nice place, good good, great service 👍
H. a. r. r. y.
Average quality food, but the value is exceptional if you take advantage of the Monday-Thursday student discount.
M.
Good place to eat, GF options for loads of menu items. Tables do seem a bit close together but staff are very friendly
J. W.
Great atmosphere, friendly staff, nice food. Service could be reasonably slow.
D. G.
Was unable to get a table although the restaurant was not full. Think it seemed more a case of staff shortages. Previously been a good experience
E. O.
Great gluten free menu - well done guys! Little tags let you know the chefs are paying attention.
j. r.
We ate after a theatre visit .you need to book it's very busy. Meal and service was great
A. M.
Good food with a large variety. Good service. Good vibe for all ages. From little children to the elderly.
N. “. F.
Enjoyable meal, good service considering it was a busy Sunday lunchtime. Will visit again.
H. A.
5 start to staff, we were with kids and the staff was polite and my son was loving to talk to him. Great evening !
P. J.
Good quality food, friendly staff, went out there way to have flower's which I required before our meal.
K. F.
Great food, great service, great prices what more could you want
B. W.
Great food.Great device.especially olly
t.
Good food, slow service but staff were nice
S. T.
Lovely food, great atmosphere and a manager who goes out of her way to make sure everything is perfect
R. G.
One of the finest places to have Pizza. Have tried Pizza Hut, Pizza Express but Bella Italia stands out as one of the tastiest pizzas you'll have in UK.
B. R.
Great, attentive staff and well cooked food make for a fantastic evening out at one of Norwiches better eateries!
C. H.
Great place for a meet up with friends in the city.
S. M.
Ordered a BBQ chicken pizza, had nice flavours and base but was slightly overcooked and dry.
Server Lee was very friendly and helpful although the restaurant itself seemed understaffed.
C. W.
Great food and prices! floor a little messy with lots of food on it but other than that all good! 😀
J. L.
Excellent food. Drinks a bit pricey. Good staff.
J. S.
Nice restaurant at the heart of Oxford. Very crowded today as it’s bank holiday, but still very good service and the food was lovely.
R. G.
Expensive, however very good pizza and service.
G. N.
Great kids options and excellent service
C. A.
Wonderful food in a lively atmosphere and the service was fantastic!!!
j. E.
Good casual Italian, suitable for families with excellent, efficient and friendly service.
J. D.
Food is delicious. Duck and plum sauce pizza was a treat. Looks like it can get very busy.
g. h.
Lovely staff, lovely food