Reviews of Frankie & Benny's. (Pizza) in Peterborough (Cambridgeshire).
Frankie & Benny's
Cygnet Rd, Hampton, Peterborough PE7 8FD, United Kingdom
Description
Information of Frankie & Benny's, Pizza in Peterborough (Cambridgeshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Map
Open hours of Frankie & Benny's
Sunday
9am–9pm
Monday
12–10pm
Tuesday
12–10pm
Wednesday
12–10pm
Thursday
12–10pm
Friday
12–10pm
Saturday
9am–10pm
Popular times
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Reviews of Frankie & Benny's
c. j.
Nipped in for a Breakfast not been for ages. Apologies for the pictures of the food as started to eat then I realise I hadn't taken a photo of the food as you can see it was clean plates. Very good service, food nice and hot and tasty well presented would recommend
L. U.
Had breakfast with a friend here for her birthday and the waiter, Mo, picked up on this and made her feel so special. He is our waiter every time we go and is always so nice and attentive. Great service, great food.
K. M.
Had a great experience thanks to our server for the evening, Sam. She was a great help with any problems we had with our food. Cannot praise her enough, her persistent smile and down to earth attitude was enough to leave us walking away satisfied!
K. H.
For a chain restaurant you can simply not get better then here for a really personal and lovely lunch/dinner out! On this occasion it was lunch for my besties birthday abs yet again they made with perfect and special!
Just love love love this place! Great for all ages abs caters brilliantly for allergies too. Xxx
I’d give 10 starts if I could x
E. M.
What a fabulous evening for my bday celebration. The service was amazing and the food matched up too! We were sat chatting and the waiter brought over a little birthday treat. Perfect little surprise. Thanks so much for making my evening that little but more special. Highly recommend
C. T.
Came around 9pm Friday night, Food was nice, too much for me to handle! Waitress was also very polite and lovely, deserves a raise that one! clean restaurant, atmosphere was the right level. Couldn't fault it. :)
C. G.
Recently went down there with the Mrs. and kids was served by Maria. Who was super attentive and always had a smile while she was under an extreme workload. She had a good recommendation to start out our meals off with the mozzarella stick which were hot and delicious. Felt like she brought the sticks right out of the fryer to the table. The rest of the food came out at a reasonable time. Thank you, Maria, for the hospitality and making our family time a moment to remember.
M. E.
Thanks to Joanna who served us in the most efficient and professional way, in a very busy understaffed restaurant. The staff working the shift on sat 26/03/22 were amazing. In particular Joanna who looked after us.
Thank you. Cocktails delicious and great value for money.
T. P.
We were served by Mo who gave us exceptional service, very friendly and honestly made our evening as a family a great one. Without a doubt Mo is an asset to Frankie and Bennie’s Hampton. The food was great and the atmosphere was very pleasant. Thank you Mo and team for the lovely evening.
D. E.
Came here one lunchtime after finding out there was a 30-minute wait for a table at Pizza Hut. It was a great decision. Quiet, staff were outstanding, food was great. Will definitely visit again.
T. R.
The staff where so welcoming, friendly and had the best humour, making our meal out just brilliant. Such a great atmosphere. Food was so good. Definitely will be returning soon.
K. B.
As usual Joanna was great this morning. Always super polite. We love that she takes our drink order as we sit down, so efficient.
Food was good. Service was excellent.
W. V.
Had lunch here yesterday and the food was pretty good but for the second time at a Frankie and Benny’s, our server was amazing! She was very good with our niece and nephews and food service was prompt and friendly. Her name is Joanna and I wish more people were like her. Thank you!
s. n.
A congratulations cocktail from Mo. Thank you so much for always making us feel welcome .
C. L.
A lovely warm welcome from Mo and the team. Everyone is so engaging with the younger diners and Mo always makes a fuss of my children. Great service, happy customers. Thank you
A. T.
Amazing food and amazing service! Mo and Joanne went above and beyond for our meal and made my daughters birthday extra special. I would highly recommend!
S. W.
I absolutely love this frankies... food always hot and nice but the customer service you recieve from Mo and Joanna is always perfect. Nothing ever too much .. I can't sit on a high table so they moved us with no issues... something you want to add or take away from your meal they will do there best to do it... cocktails are amazing..pizzas tasty.. if you want a warm welcome and excellent customer service this is the place to eat. Thank you so much Joanna and Mo for making our visit so nice.
L. M.
Joanna today was lovely as well as the other members of staff as well. Food was delicious and rapidly out. They accommodated us as well and we couldn't have had a nice meal. Thank you ❤️
L. J.
Lovely meal, as always :)
Joanna provides the best service that we have experienced. We go often because she is so friendly and welcoming. Would 100% recommend!
M. S.
Lovely meal at F&B this evening. We've had so many lovely meals there over the years. Joanna is just fantastic, so friendly, helpful and efficient! Thanks Joanna and the F&B team for another lovely evening! :)
R. H.
Excellent service by Joanna, food came quickly and all together! Cocktails went down a treat too! Would definitely come back again
C. C.
Really great service today. Mo was really helpful. In our group there was 2 leasable members and he helped get them seated and made sure we were well looked after. There also great choice for different dietary requirements
M. A.
Mo is an absolute legend. Goes out of his way to make sure we have everything we need. He is friendly and helpful. The food is amazing and never at fault. Mo knows what drinks we want as we have now become regulars because of his service and the food
P. J.
Helpful staff and there's plenty to like about the menu.
The Dirty Dog hotdog is a great addition to the menu particularly when combined with Cajun Cheese Fries.
The breakfasts are hard to beat.
A. D.
We had a great experience. The service was exceptional, only one girl front of house and serving drinks. All with a smile and grace.....on a very hot day.
E. K.
Absolutely amazing place for food ..been a load of times with my partner and we've never had a bad word to say
The staff are amazingly helpful and friendly with queries and the service time is 100%% spot on never had to wait around for food or drinks very welcoming and would recommend to anyone looking for great food and atmosphere 😀
Thankyou so much for your hosting and hospitality tonight and a massive thank you to our server Joanna xx
K. S.
Family run restaurant, nice and cozy place. I recommend
C. D. Q. A.
First restaurant I liked the service, the waitress was really nice and the food was good asked for pizza and de cookie dough, the dessert was amazing.
S. S.
Mo always makes any visit feel like a special occasion. I have been going there since my little boy was a baby (he is now 5) and we are treated as part of the family. Mo always makes a real fuss of my son who always looks for him when we visit. Very family friendly restaurant and you are always greeted with a smile even at breakfast time 😁
A year after my first review got to say that Mo is still an asset. Frankie and Bennys are luckily to have him.
A. H.
Absolutely lovely food in Frankie and bennies Hampton Yaxley Fantastic service and even sorted a fun little celebration for my wife's birthday
S.
Brilliant experience. Walked in 30mins before opening time with my two small children. I was able to take a seat and order food even though the restaurant was not officially open. Which was very understanding as I had two hungry children!
The staff were polite and welcoming. Nothing was too much trouble. Food was good! They even gave me some discount at the end and a card for a free starter next time. It’s a brilliant place to take younger kids and I will be returning!
G. L.
Came to visit family and had a gift card to use so decided we would stop at Frankies.
The big franchise turned us away, we rang the smaller one and spoke to a lovely lady confirming they had space.
Well the food was amazing for the price it is, and the service was outstanding ( a young red headed girl from Bulgaria unfortunately forgot her name).
Thank you to the whole team as they were all amazing!!
H. J.
Had a lovely meal out (Peterborough Cygnet Park branch) and received exceptional service by our waitress, Maria. She was friendly, attentive, and went out of her way to ensure we felt welcomed and looked after; excellent customer service. Would go back again just because of the service. Thank you Maria! Food was good too.
A. M.
Very friendly and great food.
s.
Lovely Food And Fantastic Waiter Service From Moe, Highly Recommended.
L. W.
Had an amazing vist to my local frankies. Joanna and Moe were amazing! I had chicken pamiana which was tasty and the quality is good. The childs mac n cheese portion was such good value and having the option for veggies was excellent. That went down a treat, then had this amazing suprise of happy birthday! Moe and Joanna came out and made a big suprise and it just made my day! Absolutely amazing Moe and Joanna!!
S. M.
Fab service as always from Frankie & Benny's at Hampton. Mo always makes our birthday celebrations extra special with our personalised messages alongside our cake and getting involved with singing and dancing. The breakfast is always delicious too. Definitely worth a visit.
A. V.
Myself and family had a lovely meal here tonight. The staff was so warm and friendly. I'd like to give a special mention to Amira and Barry I would be incredibly proud if these two was apart of my Team. We will be back soon 😊
T. K.
The waiter that looked after us (mo) was very friendly and when he found out it was my birthday he did something special
M. F.
brilliant service! had a free pizza to celebrate results day, absolutely delicious!
T. W.
Nice place to eat, good food. Large selection of vegetarian and vegan dishes as well.
Bench seating may not be idea for some, plus high stools.
D. G.
We visited frankie and bennys Hampton on 27th April for a 52nd birthday for my sister and friends who all have special needs. Our waitress was Amirah. She was the most helpful and caring young lady. Nothing was too much trouble and she was so warm and friendly. Thank you so much Amirah 🥰
P. B.
Great value for money and were not rushed into choosing our meals etc, and even had a take home box for the pizza which fed the youngster at tea time.
C. B.
Went for my dad's birthday, services was outstanding, it wasn't too busy either which made it better, food was good
d. P.
Great service, and food is always good. Breakfast fry up was lovely
M. J.
Had the steak, was cooked perfectly. Always good food when we go here, that's why we keep going back!
H. M.
Amazing service, great food and atmosphere. Joanna was lovely and couldn't do enough for us
r. g.
Me and my daughter came here just spur of the moment thing really but I can't express how pleased we was with the friendly staff and was very understanding of my daughter having to do her injections for diabetes and helping us with charging her phone the food was amazing thank you
J. M.
Joanna served us and she was lovely, food was spot on and so was the customer service. 10/10. will go back.
J. T.
Had a nice pizza for lunch and was served by a very friendly and helpful Joanna who went put of her way to accommodate my friend
A. H.
Mmmmmmmmmmmmmmmm
Yum
Only clean plates here
S. C.
The best restaurant in Peterborough. The Joana staff and manager Reda gave us the best time as it was my partner birthday. Thank you. I recommend to everyone five star
N. F.
My local is Frankie and Bennies in Hampton, Peterborough. Every time I go the service is amazing. The staff all was go out of their way to make sure we are happy and enjoying our meal, especially Joanna. I amazed at how good their Vegan menu is and would recommend it to anyone.
S. C.
As always, excellent food and service. Can't fault. Made celebration special.
L. I.
Went frankie and bunny's with my parents and my 8 month old little boy. The man who works there with the pony tail was so friendly and lovely. My little man is weaning at the moment so we fed him some pasta and he saw, he bought him cheese out to try and also gave him a free fruit and jelly pudding. He was very friendly. The food we had was very yummy also.
We had a happy dining experience
A. S.
A friendly welcome when we arrived and seated very quickly. Good service when taking the orders and helpful when we had some slight changes. The food looked good but was a little greasy, tasty none the less but it spoilt the meal. Prices were ok, 5 people ate for about £20 a head with a drink and dessert. Overall it was a pleasant experience but wouldn't put Frankie & Benny's at the top of my list of preferred places to eat.
A. L. L. C.
Myself and Husband went in on the 27th of January for my last meal before my upcoming c section. The staff were wonderful, in particular Mo. Very accommodating and once he found out we were having our little boy the next day they very kindly gave us some free deserts and a voucher for next time. Loved my super special mocktail too. It’s rare you find such amazing service as a whole - great food, great service, great experience and great setting. We will be back for more :).
o.
A very lovely personal touch from the staff at Hampton peterborough tonight, in particular Mo who is always so accommodating, but went above and beyond for our sons 6th birthday! Thankyou!
s. G.
Food & service were excellent. Mo & Joanna were amazing, my wife thanked the chef as it was the best steak she’s had in.a long time.
S. M.
Delicious pizza and very accommodating staff!! Super prompt service!
J. M.
I went for breakfast with my friend and Mo was very polite and helpful! The food was delicious and perfect temperature! Highly recommend this branch! +++
l. 1.
great place to spend time with the family. Delicious food. Professional service and always helpful in choosing the menu. The best of the best Joanna xxx
I recommend it to everyone
S. L.
Excellent service, staff very helpful and friendly - great food
S. G.
Best food we have had this month.
Took my partner and my son to Frankie and Bennys for dinner and i have to admit we were very impressed.
The food was brilliantly cooked and came out promptly, we were asked if we wanted the kids food to come with starters which it did. We had the calamari and the garlic pizza bread which was fantastic. The mains were carbonara which was packed with very tasty and succulent chicken and a meat pizza which was gorgeous and packed with flavour.
Our waitress Joanna couldn't have been more helpful. She interacted with us and treated us with great care and respect as well as joking with us and sold us some great pizza chips which had she not sugested them, we would never had known absolutely great service.
We were sat near the bar and my partner was able to get her wheelchair around with no issue to go to the bathroom.
Overall, we had a great experience and left with a smile, my boy even got given a ballon in the end.
We will definetly return and highly recommend Frankie and Benny's in Hampton to everyone looking for a fantastic service and great food.
C.
Not my fave restaurant, i always find all Frankie's very noisy and slow service, food is ok for a once in a while change
V. G.
Tasty food and good service. Coupled with a discount code, it was a great evening!
C. A.
Very nice and welcoming and they sung and danced for my nans birthday 🥳 so very nice people
G. M.
The Manager was by himself this morning serving the whole restaurant, so we expected a wait but when we ordered the food came quick and it was all cooked nice.
As it is Halloween he was dressed up for the occasion and was happy to have a picture with my son 👍
M. R.
We came here for my son’s birthday and Mo was absolutely amazing and made it so special! Great service and so fun! Thank you Mo!
R. D.
The server was very nice, food was hot but dry on top. The table was clean and the floor around it too. Which is actually a refreshing change. All in all we had a very good lunch.
G. H.
Had a late lunch here and have to say it was first class. Nice and friendly staff. Food came out hot and tasted lovely.
D. T.
My husband and myself would like to thank Mo for being so polite and efficient and making our visit so special after finding out it was our golden wedding anniversary the day before , he presented us with a piece of cake with cream and 50 written in the chocolate powder, it was a lovely gesture. We always enjoy our visit to Frankie and Benny’s at Hampton as we are always made to feel welcome and the food is good too 😊
H. W.
Had been so excited to finally come back for my favourite carbonara that is always spot on here, & my lunch did not disappoint. I visited with my little boy & my best friend today & from the moment we stepped in the door our visit was a very enjoyable one. We were greeted by the most friendly, cheery, smartly dressed gentleman (sorry I didn’t get his name), & him & our server Mo couldn’t do enough for us. My toddler was catered for perfectly, nothing was too much, we weren’t hurried, & the food was so fresh, piping hot, & so yummy.
A. R.
Had lunch out with our two children and the waitress was fantastic she went the extra mile for our little girl and was very polite thanks again.
K. B.
We visit here quite often as its quick and easy for us, and I’ve never been able to find fault with the service - everyone is super attentive and friendly, and will take the time to actually have a bit of a laugh with you! The food is great too, but we really visit for the service!
M. M.
Whenever Me and the mrs come here we always get the best customer service and the food is always spot on, this restaurant is how all restaurants should be run.
Mo’s service was exceptional as usual always serves with a smile. Definitely come here whether it’s with the kids or just as a couple
C. D.
Food was very nice. Staff were brilliant
A. J.
Staff were really friendly and helpful by it took 25 minutes for my order to arrive in the kitchen from ordering online making it over 25 minutes late and therefore making me late.
My burger was dry and a bit too well done for me but the chicken strips... awesome! Chips... awesome! Buddies pizza and garlic bread... awesome!
C. C.
Service was great but the food was poor. Cold fries, no attention to presentation, food just thrown on the plate. Rather expensive for the lack of quality. Thanks to the gentleman serving our table for his great interaction with myself and my children.
l. h.
Wonderful Birthday meal staff very attentive and food very good. Defo going back.
M. C.
Nice frankie & Benny's with tentative staff & quite prompt service on a busy evening before lockdown!food was nice
E. U.
great service, food was brilliant!
J. A.
Ordered for collection on Saturday night, the food was ready on time and we had great service from Mo, Joanne and Barry. Food was hot and portion sizes were good, and they gave us a voucher for money off next time which we will definitely use. Highly recommended!
E. R.
Friendly helpful service.
Lovely food
c. h.
I always pop in for some lunch from time to time and would like to say how much Mo and Johanna and the rest of the team always provide the loveliest food and excellent service despite how busy it gets they always provide lovely service with a smile. Thank you Mo and Joanna and everyone else I don’t know your names but you all give good service. This is for frankie and bennys in Hampton.
S. D.
Great food was quiet when we arrive service was great until they got busy we was waiting to pay but from that we will definitely come again
H. G.
Ok service - very friendly but forgot a few items ordered. Ok food.
P. O.
Great place to eat. Fantastic food and staff. A massive thank you to Joanna who is a great help there. Thank you.
A. P.
Very nice place, good food, excellent service!
C. M.
Cosy atmosphere, good value for money,helpful friendly staff and manager, can book tables in advance or walk in.
A. K.
Food is always good, and always cater to our picky needs. Worth the money
K. S.
Fantastic staff, clean restaurant
A. F.
Came here last year, so thought we'd come back again (holidays). Sanitiser at entrance/exit , and you have to wait to be shown to your table. Extensive menu of both food + drinks. Server was friendly and helpful. Not overly busy at 5.30pm, but, seemingly more busier on weekends (maybe more families with kids?). Overall, would recommend.,and would come back.
C. P.
Great and prompt service with brilliant food
S. H.
Amazingly friendly staff at Hampton Frankie and Bennys. Reda the manager is so accommodating, friendly and always makes an amazing effort to provide such a top class service. It is always a pleasure to visit Frankie's, we visit regularly having our work nearby and they always go above and beyond when myself and my colleagues visit. highly recommend visiting!
S.
Lovely experience. Food was quick, tasty and the service was spot on. You guys have the process waxed. Well done.
T. B.
Service a little on the slow side. Food was excellent
H. C.
Friendly service. Food was great.
M. S.
Fantastic service, great food!!
This was the first time we'd visited this particular F&B but by far the best F&B experience we have had!!
K. E.
Great atmosphere , loved the people , loved the culture
N. F.
Waitress was pleasant, fairly slow in terms of ordering and wait times for food and drink. Nashville chicken was tasty and spicy. Pizza was average, the food is overpriced for what you get. My partner had a burger which was tasty but very few chips on the plate. The staff were very accommodating of our birthday girl and delivered the birthday cake.
M. K.
5 out of 5 experience and extremely good tasting birthday cake!
A. P.
Amazing experience! The second we walked through the door to Reda's famous smile, we were instantly made to feel welcome. A fantastic establishment which we have missed for so long. Welcome back!
T. G.
We were greeted By Mo when we came in, lovely smiley guy & really friendly! The breakfast, came out really quickly & and piping hot - all in all a fantastic experience for breakfast!
L. W.
Absolutely amazing service like always!! I'm so happy to be back here, joanna and mo are best servers! So attentive and really look after the customers! I would recommend to come here as your always looked after and every need attended too.
S. N.
Came for a spontaneous lunch out.
Food was good- lunch deal is great.
Quick, speedy and friendly service provided by Mo.
Would recommend coming along!
K. P.
What a lovely experience me and my companions had today! We were so impressed with the service from Joanna that we will come back as long as she is here too! Top work Joanna all the best x
M.
Celebrated my Sons 30th at Frankies..Our party was 16 of us,and the staff did us proud.It was busy aa well.The food was hot,all came out more aless the same time.The Manager was a real Gent.. Thank you to all the staff ...
T. T.
Amazing experience was really busy but they still treated us like royalty really exceded my expectations didn't catch the managers name but he was amazing never seen someone run the restraunt so well
M.
Good service and nice food. A little pricey but nice atmosphere
S. B.
Service was very good in general. The waitress looking after us was polite and attentive. Two request for mayo were forgotten about by another waiter, which let the side down a bit and I have up asking in the end.
The food was on the whole very good. My friends vegan garlic bread and vegan burger looked good and he said was very tasty.
My starter of Calamari was superb and one of the best I have had.
My main course of Italian Hot Pizza was quite stodgy (probably undercooked) which spoilt it as otherwise the toppings were very nice.
Would go back again, but would certainly skip the pizza.
A. S.
Big shout out to Amira and Barry for their excellent customer service, went for a very quick take away and they stunned me with their kindness and generosity. Definitely recommend and will return.
K. F.
Big up my brother Mo! customer service was amazing. food was divine and even though i was late he still kept my food lovely and warm. can’t recommend this place enough especially with employees like Mo!
E. B.
Very good restaurant and tasty products. Friendly service, for sure I will come back;)
Insta☆ ebart_gym
H. S.
went for breakfast here on Saturday morning - service from samira (hopefully I have the lovely waitresses name right!) was great. She was friendly and had a good laugh with us. It makes all the difference to have a waitress that will have a chat and a laugh with you! Thanks for being so personable and easy to chat to! And for the efficient service!
A.
Delicious food, super nice atmosphere, adhering to all covid regulations.
Plus our server Mo as very attentive and friendly. Great breakfast and it’s all at an affordable price.
Can totally recommend it and will definitely come back again
B. S.
The best cocktail ever by Mo
D. S.
Had a brilliant experience here last week. The food was hot, delicious and made in great time. Staff were friendly and accommodating of dietary needs.
D. D.
I can’t fault this place, especially when Mo is on shift! He’s so attentive and we generally always come as a large party. Nothing is too much trouble. He always treats our kids on their birthdays and makes them feel really special. We’ve known Mo quite a while now (from another restaurant) and he’s literally never done anything less than provide us with amazing service. The food and restaurant is good but Mo definitely makes our visit what it is!
A. v. E.
Joanna, our waitress, was so welcoming tonight. We hadn't been in an F&B for years and I can't imagine why not. For a light bite in a warm and friendly atmosphere with a traditional menu, it was perfect. The staff were busy but the food was good and Joanna's service made our evening.
A. B.
Ordered a click and collect on Sunday afternoon. I was in and out with the food ready to collect. Mo was extremely efficient and very friendly.
The food was hot and delicious with generous serving. Would definitely recommend and will be returning soon.
D. H.
Great service, good food.
T. F.
We needed to be in and out in 30 minutes due to being on a course. They did it. Beetroot burger was delicious. Quick service at lunch time. Thank you
E. R.
Drove from Sawtry for Click + Collect.
Easy to navigate the website, surprisingly got 20% discount on main meals!
Mega friendly welcome and service, food was ready, waiting and brought to us without us having to say a thing!
Super lovely people, food was still hot when we got home, presentation, packaging and standard of food was exceptional!
Great signage for the Covid guidelines, very easy to follow!
Mo + Joanna, we will be back very soon for C+C and to sit in! 10 stars! 😁👍🏼⭐️
A great big THANKYOU very very much from a fellow hospitality worker in these strange times! You really put a smile on my face after a long Saturday shift!
(Dominic order)
V. D.
I have been at Frankie and Bennys in Hampton. I was very impressed with the food, the new menu seems nice. The service was phenomenal, I was served by Monika and she made me enjoy my visit more.
C. C.
Attentive, fast and friendly service. Had breakfast which was delicious. Surroundings clean and comfortable - highly recommended 👌🏾
G.
Food was lovely staff were lovely drinks outstanding
J. M.
It was very pleasant.but ok. Staff were very welcoming. Food was good too
C. F.
Frankie and bennys at Hampton absolutely brilliant atmosphere. The staff especially JOANNA and MO friendly, helpful. We have a good laugh and nothing is to much trouble. The food is tasty and really enjoyable. We visit every week for breakfast or sometimes a meal, they never disappoint. Great for parties a lot of people come to celebrate birthdays etc. Five stars, well deserved.
A. P.
Great service food fantastic
G. J.
Very enjoyable evening, the food was excellent as was the service the waitress (Beata) could not have done more.
T. M.
Had a lovely birthday meal. Steaks were cooked to perfection. Whether it's because it was just before the 2nd lock down or I don't know but it didn't have the same atmosphere as the Boongate restaurant?
Difficult times NOVEMBER 2020.
F. T.
Mo and Joanna where very welcoming with great customer service. The breakfast was amazing, with the best coffee! Thank you!!
J. P.
Very good service from Jo, as usual, and extra sausages for me. The wife did request vegan sausages, and although Chris cooked regular ones, they were changed very quickly, mistakes happen, and a bonus for me as I got the spares. Breakfast here is always great value for money.
M.
Monday lunchtime around 2pm was quiet but still nice atmosphere, greeted quickly upon arrival. Had food from lunch menu. Good portion sizes. Staff friendly but not intrusive, no extraordinary service to report, only negative comment was as so quiet we did finish drinks part way through lunch but no service of refill or desserts. Paid via app in the end.
D. W.
Was served by Joanna, lovely service, friendly and made us feel welcome, answered questions we had without any trouble. Food was brought to us as soon as it was ready, got our drinks quick (latte was so nice!). Food was perfect, really good experience, would definitely recommend!
O. B.
Excellent service from Mo, very friendly and attentive. Big portions, very tasty and a great all round experience!
V. B.
Very busy evening (almost full house and 3 birthdays celebrated. I came on my own (no duty night!) and was cared for ok. Service slightly slow but it was probably because it was so busy. I really recommend their no cheesecake, a bliss to finish the meal.
P.
Great service, good food and serving staff were excellent with our order.
V. L.
Was OK. Can't give more than 3 stars. My husband and I went to F&B on a Tuesday evening. It wasn't busy.
We placed our drinks order followed by our food order. Food came, drinks didn't. Asked for drinks, still no sign of them, asked again for drinks. Didn't get them. Asked again then we were asked if we'd definitelyordered drinks. Meal was finished by now... Drinks finally arrived..better late than never I suppose.
C. C.
The meal was lovely even my 7 year old grandson ate all his food and that's a first
K. K.
Great service by our waiter Joanna, friendly and extremely helpful. Great food too, would definitely recommend.
C. P.
Loved the fact that they had an actual gluten free menu, so my friend could order anything and feel confident that she'd not become ill. It's nice food however it's rather pricy for what we had, £41.45 for 2 burgers 1 starter and 1 dessert, oh and 1 cup of tea.
G. W.
What can i say. This place never fails. We visited as a last minute discussion. We were welcomed with warm friendly faces. And although we had not booked a table only had to wait 5 minutes. Actually the time it took me to get served at the bar. Our waitress was very friendly and the service and food were amazing. Very glad we made frankie and Benny's our last minute choice.
R.
Great service from Mo, Joanna and Amira!
A. G.
Took my daughter for her 9th birthday, table for 14 people, food was great but service was amazing. All food came out together, tasted fab, waitress was lovely and did not have to worry about anything. Would definitely go again.
M. R.
Food was good, had the calzone and it was great. But the service was shocking. Waitress took drink order after sitting us down, brought drinks and took the food order. We got the food and didn't see her again until we went to the till to pay. No walking round, didn't clear our plates, didn't ask is if we wanted more drinks. Shambles.
R. J.
Very nice food, service is good, ambiance is very rat pack Italian, great when you want a quick dinner such as before or after a cinema trip or a family get together with youngsters who want a burger but older ones who want something more. The seating is very squashed in, I am a big bloke and sitting in the seats the tables touch my belly making it uncomfortable to eat and enjoy, please F&B more belly room
j. w.
Good service good food. Expensive.
J. O.
I really love this one ! If I could I going in there every single day ! Good food , good place. Lovely
C. U.
Excellent service and friendly staff. The food was cooked fresh in front of us and thoroughly enjoyed
L. M.
Thank you for the excellent service and great food! It’s hard to celebrate birthdays in these times but tonight we had a great evening for my sons 11th birthday with just a couple of his friends helped make his birthday special thanks guys!
D. k.
Really good food, sharing meat Platter for a family of 4, great black and blue burger followed by a huge slice of tiramasu. Accommodating of a fussy 7 year old so she didn't miss out.
Only complaint the huge slice of tiramasu was to much, but its my own fault as I don't like seeing food wasted.
A. S.
Good food, friendly waitress. 2-for-1 (Meerkat thingie) doesn't apply to kids' meals though, which meant I could have bought them larger adult meals and paid less if I'd known in advance.
S. W.
Had a lovely lunch here. Mo and joanna our waitress was fab and very helpful with advice on our food.Mo made the perfect latte too. Great atmosphere and a great team of waiters and waitresses
2. X.
Average service inflated prices and minimal food on the plate. The waitress who served y table was great to my face but i am not sure she was a polite once away from my table she was the best one though
z. l.
Giving 3 stars because it's usually good and the staff were nice etc, however this particular visit was a bit disappointing. My partner ordered the spaghetti and meatballs, which came out late, cold and didn't taste great and I ordered the spaghetti carbonara, which was just warm enough if you ate it straight away, which was easy to do as it was such a small amount.. Unfortunately we left hungry and sad 😢 ha. But usually a really good experience.
A. T.
F&B is always a fun little outing with the kids. It's not a posh or artisanal restaurant, it just serves a decent plate of food at a decent price. The food is what you'd expect from a chain restaurant at this price point.
All in all its a nice place for a family meal out.
M. R.
Amazing food and staff aswell
M. R.
It’s a great friendly play with great food and music
M. S.
Great food,great service
E. H.
Great food. Great customer service. Everything is nice and clean
D. D.
Great food and very friendly staff. Fairly priced and quick service
S. T.
The service was exceptional, Joanna went above and beyond! Couldn’t of asked for a better experience. Would definitely recommend!
J. P.
The staff here are lovely and so helpful.
The food is always freshly cooked and bloody delicious.
J. M.
Menu has plenty of choice. I had a pasta dish which I enjoyed. Nice interior layout and service was prompt, although the restaurant was quiet when I went. Never been to a Frankie and Benny's before but based on this visit I would go again.
L. M.
Great food and staff were friendly and helpful. Menu has changed and prices have increased lately. But has a 2 for 1 voucher so was worth it.
R. M.
Lovely food and service :) I'll never find the birthday thing less annoying though 😂 it's a nice touch.. just a little too loud for those enjoying a conversation and have to wait to finish what they're saying. There always seems to be at least 3 when I'm there 🙈
A. C.
Food always warm upon collection, Mo very friendly and efficient in getting order to me as soon as I arrived. Best click and collect service around
N. M.
Click & collect, great service from Mo & the team. Food was lovely & hot. Looking forward to eating in again when they’re open fully!
D. R.
5 of us had the breakfast the staff were very good no prob enjoyed every minute.
V. E.
Visit frankie and benny's in hampton regularly due to the amazing service from one waiter in particular named Mo. He is an asset and makes the the whole experience more enjoyable
M. P.
Went for a birthday meal out, reda the manager was of excellent service and couldn’t do anymore for my party. Would definitely be going again and be recommending to friends and family!☺️
G. K.
Customer service is a big thing to me . If you can’t get the basics right do something els. Today Kieran at Kettering was fantastic. Great food, good music and great service. Hard to find any ware.
R. S. B.
The vegan burger and chickenless nuggets are on point, but the chocolate raspberry lava cake was a bit dry. Service was good. I'd go more often if the prices were a little cheaper.
S. M.
Click and collect experience was incredibly easy. Website is easy to use, then Mo was super friendly and helpful when I arrived at the Hampton Peterborough restaurant to collect it. Thanks!
J. B.
Amazing food and service as per usual 👌🏻
E. R.
Awesome service, delicious food neat atmosphere. We have been served by Monika. She is extremaly polite, knowledgeable and friendly person. Strongly recommend 👌👌👌
L. C.
Lovely lunch outside today!! Mo couldn't do enough for us!! Food was delicious and came super quick!!
C. N.
Breakfast was delicious. Service was brilliant. Nice and quiet on a Friday morning and the waiter Mo was very friendly. Couldn't fault this visit
K. B. K.
Great food, fantastic service and lovely staff - special mention to Mo who was so accommodating and friendly! A must visit place :)
D. D.
Never had a bad meal yet great staff especially MO
M. “. P.
A quick and easy place to eat. Food quality is fairly good and the prices are fair. Don't expect anything exceptional here and the wait time can be longer than expected some nights.
S. W.
Just what we needed this evening. Quickly prepared, good portions and good burgers. Thanks to Mo for the great service.
E. D.
Sandra was so lovely, attentive and fulfilled all of our requirements. Both her and Joanna are always so friendly and engage easily with us and are eager to build good relationships with customers!
Our favourite Frankie and Benny’s by far!
L. C.
Fantastic service we went for 10yr old grandson birthday, food was amazing, excellent service from Reda the manager who made the afternoon with bubbly personality and constant smiles.
J. M.
Warm and welcoming staff, food was spectacular and the environment is one of the friendliest! Served by Mo who was amazing!
E. C.
Brilliant service from waiting staff and the Manager. Great food (vegan) and loved the choice of background music which wasn't the usual big band/retro Italian sound, it was current music
A. F.
Friendly server and very helpful too. First visit here, and all "covid secure". Tables defined by markers. Big varied choice of menu, and what we had filling too. Would go back.
.
H. B.
Lovely breakfast here today. Mo looked after us and was very friendly and helpful.
O. N.
Went here during lunch, food was pretty decent!
J. E.
just one choice of pizza for vegetarians which was disappointing
L. S.
Perfect place to have your family in dinner..
G. B.
great food, great service and Mo is great, I miss being able to stay in and eat because he's always so polite and quick
J. S.
Great place, great food, great staff :) I go here often as I work close by. Quick shout out to Mo there, honestly gives some of the best customer service I have ever experienced! Thanks guys!
P. N.
Nice food and friendly stafff
A. G.
Frankie's is pretty much always good food, decent selection for kids and adults, however I always feel as tho they don't have enough staff for lunch service, it always seems as tho you spend alot of time waiting for service from waiting staff.
j. W.
Great food extremely tasty and excellent service as usual
D. D.
Service was a bit slow tonight people that came in after us was served first had to wait half a hour to 45 mins from clearing starters to getting main course and thought discount for NHS staff is 25% not 20%. Was asked if we wanted to have drinks on the house but said no but had cup of tea afterwards and still had to pay for them usually really good but tonight was disappointing.
J. S.
Very decent breakfast for a very decent price. I particularly approve of the unlimited coffee refills. The lunch and dinner options, however, have suffered considerably in recent years.
V. G.
Good service, they have made some changes to the menu (very poor effort of chips with cheese and bacon, they used to use American cheese with bacon but this time used parmesan, not great at all) and prices have gone up a lot it seems. Food was good though
T. B.
Had a fantastic breakfast made even better by the staff and the especially the person serving us think his name was mo.well done had a fantastic morning and breakfast.
A. O.
Great and fast service, Mo was an exceptional server. 10/10 would come again!!!!!
S. W.
I’ve not been to a Frankie and Bennies in years. The service was attentive but then it was gone 9 on an August Saturday night and we were the only ones in there. The problem was that the food was distinctly average and reminded me why I’ve not been in a Frankie and Bennies in years.
I.
Me and dad come here every week after house shopping. Always met with smiling faces and quick service, especially from Joanna who is always a brilliant server. Would suggest to come here anytime.
T.
As soon as I walked thru the door I was greeted, received my menu an was shown to my seat. Very Friendly staff an the food was good! I would go back for sure.
S. E.
Excellent lunch Joanna was very attentive and made sure everything was okay and that we were all happy. Will definitely come back especially for the lemon meringue bombe
S. P.
Eaten here many times staff brilliant food normally excellent this time (7.30 Saturday) was horrendously busy food tasted fine but presentation was a bit 95%.but loved it quietened down by 8.15 if you can wait a little.
L. L.
As soon as we walked in the energy felt amazing, we were greeted by a male waiter who had a small poinytail at the back whom made our experience at frankies and bennys amaising! Well done to the male waiter for making our day!
C. G.
Amazing experience! Lovely staff , cocktails , food and service !!! X
R. G.
Just about perfect. Great food and our server Sam was wonderful. Nothing was to much trouble for her. Very attentive, helpful and happy.
G. D.
Food was nice but the service was slow and disorganised.
1 waiter working his socks off. 3 waitresses doing their best to avoid anywork.
S. B.
Food was expensive and service a bit distracted as forgot to ask for menu choices and then tried to get our dessert order before the main course had arrived. King prawn rissoto was very tasty but pizza disappointing.
A. E.
Excellent service from mo and the team, received a discount coupon for our next order and great food as always
J. c.
Nice food very friendly staffs
E. “. C.
It was ok, food was nice. Was very busy with not much staff on but they were still ran around and provided a great service
G.
Only one oven working and a very busy evening but staff were pleasant and kept us upto date. Very good service and actually didn't wait as long as we expected given then circumstances. A+
A. N.
I was in here a few days ago, went there at around lunch time and the server we had was a credit to the company, made us feel so welcome and looked after, always making sure our food was okay asked if we had any issue and making sure we had everything we needed or wanted. Will definently be going there again.
R. S.
Food was good staff helpful nice atmosphere
V. S.
I went for breakfast for the first time and really enjoyed it. Our waiter was Mo he was very helpful.would highly recommend it
D.
Nice food (pizza), consistently presented, clean and cooked to perfection. @ 15:00hrs is nice and quiet, no waiting with swift service.
S. F.
Lovely food but the black hair was not order as a side, staff were to busy talking to Come and help to the point I left my food and just payed for my husband
S. P.
We had a gift voucher brought for us for Christmas and went today. Had a lovely meal staff was nice and friendly. All and all a really nice gift.
D. C.
I attended to try out the lunch menu. Service was a little slow despite it not looking overly busy. Good food once it arrived.
j. s.
was very disappointed on last visit as staff (including manager) where shouting and messing around on the shop floor which wasn't plesent whilst eating your meal. service was also very poor. previous times the meals have been ok and service has been ok. it's never busy during lunchtimes and you won't need to book.
L. D.
We have been twice in the last month for a evening meal . The service is good and staff friendly and polite. The food is delicious 😃
M. M.
It's ok
R. N.
Great service, nice and clean and lovely food, will visit again
M. S.
Great post lockdown al fresco lunch.
Excellent pasta - and great to see Mo again - still working there after all this time.
Z. W.
Been coming regularly for a few years now, nice breakfast and great service as always from Mo - such a good guy
j. f.
Joanna is always warm and lovely and she ensures that my eggs are always served to me the way that I want. Great service nice food
C.
Food was very nice & friendly staff
H. H.
Ok food. Service is also ok. I would not really head back due to either point. Convenient location and better than the others I think the area.
V. d. M.
Service, location and restaurant is pretty nice. Food is not quite good. To much fat or sugar on deserts with proper flavour.
t. h.
Lovely food and atmosphere, very prompt service and food arrived at the table very quickly, very good price also for 9 of us
a. b.
The waitress realised it was our daughters birthday and she brought out a little brownie with a candle in it. Very thoughtful.
G. R.
Food was nice, free top ups on the coffee and tea where few and far between. The service was average at best
E. B.
My friends chicken was half raw and the waiter didn't even say sorry the service wasn't too bad after that . Also fries took a while longer to come than my maim
N. F.
We had a fantastic time here, great staff, excellent food, which was quickly served and very tasteful, nice touch was able to learn Italian while in the rest rooms.
T. T. B.
If you wsnt good service then you will get it here. Food sometimes can be dissapointing however this is nornally when its really busy. If quiet the meals are generally quite good
K. W.
Stopped off for breakfast certainly wasn't disappointed.Tasty food very good gluten free menu excellent customer service skills, highly recommended.
A. C.
I visited frankies today for lunch and it was nothing but a pleasure. The food come hot and fast the atmosphere was so friendly and all the stuff was lovely. I cannot fault it.
R. P.
Enjoyed a breakfast nothing to much trouble as liked my bacon cooked a certain way. Served by Francesca who provided a good waitress service.
l.
Awesome . Great food . Very kind and lovely staff . Get to pick where you sit .kindest member of staff: all of them.
A. S.
Really good Vegan options for dinner but only two for breakfast - Would be nice to have a few more for those with a sweet tooth
S. P.
Superb service from Mo and Jo.
Great breakfast
Feeling like we're back with family😍😍😍
Coming back soon? You bet❤
N. R. D. S.
Good service, even on a packed Saturday night. Superb food too and I actually got on the wifi straight away which was a first for me in a Frankie and Bennies!! Will definitely return
J. G.
What has happened to F&B's? The food always appeared to be freshly cooked, our latest experience made it clear that those days are over.
S.
Big thank you too Reda for your hospitality yesterday we thoroughly enjoyed ourselves , Thanks to you and all the staff for all your great service from Mr Singh.
p. K.
Perfect place to have Sunday breakfast with family. Been served very quickly,so kids didn't start to moan..
T. J.
Good food and service, menu changed a year or so ago away from the traditional style and in my opinion is not as good as was previously was.
D.
Nice play nice customer service.
m.
Me and my mum go here on a regular basis and the food is great the staff are lovely always leave feeling full and happy x
A.
Brilliant breakfast, Reda made it extra special with fabulous service. Thank you :)
R. M.
Brilliant service. Thank you to the Assistant Manager for posting a hat back to me as we left it there!
K. N.
Great service, always done with a smile and the food was great!
N. C.
Nice meal great service. Enjoyable experience
J. B.
Really tasty breakfast and great service from our server Joanna, she was friendly, quick and helpful.
B. C.
Visited for a birthday meal and thoroughly enjoyed. Good range of tasty and well-made food.
s. g.
Mo was amazing, so welcoming and very friendly service, food was also delicious
A. K.
Waiting time was more than expected !
But still okay with overall ambiance and food
o. l.
Delicious full English breakfast. Good price and unlimited refill on tea and coffee. Lovely friendly staff
c. u.
Have been before, friendly staff, child friendly overall not bad for money
D. h.
Loved it amazing food and great service. And our waitress was super hot.
D. K.
Food was great service wasnt that amazing took a while to get out waitors attention a few times.
A. H.
Very good food and love the music
Would highly recommend
L. W.
Always good space for us and the children. Sometimes getting a waiter is alittle hard as they are busy but when you approach staff they are always helpful
m. R.
Nice but a bit loud for my taste (music loud and people trying to talk on top of the music)
A. R.
Good food and very good friendly service
J. G.
Excellent service and food . Pleasant staff .
A totally pleasurable experience
e. n. v.
Poor start, orders wrong, childs food came after adults despite being ordered as soon as we arrived, but team manager happy to listen, apology given and made to feel feedback was accepted.
D. R.
Great service and good quality food. The service was amazing from Joanna as always. Thank you 😀
S. L.
Was good for a family meal but as the parking is very limited would visit there Splading resturant inseted much nicer staff
L. E.
Breakfasts are great! What lets it down is too few staff so slow service, tho the staff are friendly and do their best
m. s.
The food was great and quick. Big portions. Definitely going there again !
P. A.
Good / Average food, friendly staff, slow service 😕
D. C.
Very good restaurant. Brilliant staff- helpful and friendly and fast. Amazing food.
G. R.
While other restaurants have come and gone over the years, you can always rely on Frankie & Benny's to serve you something worthwhile.
L. D.
Click and collected, very good experience, 6 star staff service. Food always good.
F. O.
Good environment, great food, decent prices, lovely staff.... what's not to like about this place?
p. s.
Very enjoyable experience.
K. W.
Friendly service, great menu caters for gluten free, veggie and vegan and their original menu.
C. R.
Lovely food and a nice pint of Doombar! Notice the names of the dishes on the walls? Why oh why is Parmigiana spelt Parmigana?
S. H.
Had a lovely meal with friends. Lovely food. Great service. Friendly staff.
S. C.
Very good service from Joanna and Tiago. Lovely food and as always a friendly atmosphere
P. S.
Great food very friendly staff. I Love that place
S. D.
Decent food and friendly staff but service can be slow probs down to understaffing
C. T.
Food is nice and offered a gluten free option
l. u.
Lovely place for dinner and most especially their barbecue sauce is very tasty.
I. T.
Romantic time with my partner on valentines day. A delicous food and 5 star service by Joanna
a. m.
Good food, fast service and friendly staff
J. M.
Hmmm. Not for me. Sorry but to much salt and burger was soggy :( ... on the other side we had 20% the meal ... after very nice manager disc.apl. ;)
S. B. (.
Good atmosphere and the food is always tasty. it can get busy but then that is a good sign...
J. S.
had a very enjoyable meal nice ambiance plenty food good experience overall
N. B.
Great food and excellent mocktails. Lovely american style atmosphere too
J. W.
We had a new waitress who was lovely, very friendly service and good food
V. A.
Warm restaurant, good atmosphere - food very good. Staff very friendly
J. K. P.
Very accommodating staff. Food is good. Big servings. Great ambiance.
K. S.
Food pricy but good.
j. h.
The lady who served us was very helpful explaining the lunch time deal, and making sure we had everything we needed
P. W.
Great service and food
L. B.
Was a very busy evening and food was slow to arrive but joanna kept us informed the whole time.
R. G.
The food was great and the kids love it
M. K.
very friendly Staff, fantastic food ! highly recomended!
f. _. i.
Staff were accomodating to changes to food. Just ask. Tasty breakfast.
d. t.
Gorgeous food gutted that the chips dont have the cheesy sauce on anymore for the life of me cant understand why they stopped doing them because they were lush
M. N.
Excellent service. Good kids menu and value for money on the lunch menu.
K.
Fabulous service by Joanna, as always. 🤍
J. G. (.
Great food and friendly staff. Always feel welcome :)
E. K.
It was okay, food order was bought out quickly and waitress was attentive.
R. E.
I lost my watch at the restaurant and the staff were brilliant in finding it and getting back to me, really impressed, good food too.
k. F.
Great service. We had Thier new vegan beets burger which was really good.
T. M.
Good... we just seemed to wait forever for dessert ... but not bad for the money spent.
A. P.
Really nice meal always good here and never takes long to get the food out
C. G.
Good cocktails. Large portions. Salad was oily.
M. S.
Good restaurant, very nice and helpful staff and delicious food 😊
D. F.
Great staff but the food is just average.
D. P.
Great staff, even during lockdown (for click and collect) they are kind and friendly
P. M.
Great service by Joanna , delicious food will be back soon .
G. m. (.
First time going for breakfast, had a good English fry up and a really nice smoothie
W. D.
We had a great night here a little expensive but worth it. Good food , friendly staff .
P. B.
Great foods kids enjoy and staff very friendly.
S. C.
Really nice food but pretty expensive for the local area.
C. R.
Brilliant customer service great food definitely returning soon!!
U. F.
Good food but had to wait long time appeared to be short staffed
S. A.
Friendly service from Joanna and Tiago.
Good atmosphere
Nice food
M. M.
lovely meal today at Hampton nr Peterborough great fast service on a very busy day
N. R.
Nice and good fast service on mother's day, food is great.
S. R.
Superb food , great staff
J. P.
Had pizza was ok some people love it there my son dose I find it ok
S. M.
Nice and clean place , with 1 hour free parking which you can use when you waiting somebody in airport.
N. C.
Great food, service a little slow!
J. S.
Friendly stay and fast to the table. Don't think much about the menu though
B. F.
always good quality food, go there every Saturday for breakfast
G. H.
Just popped in to get a drink, the barkeep was personable and friendly. The environment was inviting. 👍🏻
T. S.
we always liked frankie and benny's depends what time you go in .. food arrived quickly which was good
C. H.
Food greasy and not very good. All other times the food has been great.
N. C.
The food is always good but they could try turning the music down
C. P.
Great breakfast on Sunday - ask for Moe!
T. R.
Best one we been to, service was amazing.. Food great
A. C.
Only discovered this recently. I like the atmosphere, American vibe. And those meatballs with pasta reminds me of Dennys
T. J.
Decent food decent price and friendly efficient staff
M. d.
The food is great and tasted delicious. I got really full.
B. S.
Ate here loads and never had a problem. Nice and clean restaurant.
S. O.
Love Frankie and Benny's. The service is always friendly, the food is great.
J. H.
Good service. Food a little underwhelming but the price makes up for it
L. C.
Fitted us in even though we had not booked on Mother's Day and they were very busy.