Reviews of Bella Italia - Southampton Hanover. (Pizza) in Southampton (Hampshire).
Bella Italia - Southampton Hanover
19 Hanover Buildings, Southampton SO14 1JX, United Kingdom
Description
Information of Bella Italia - Southampton Hanover, Pizza in Southampton (Hampshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Map
Open hours of Bella Italia - Southampton Hanover
Sunday
12–9pm
Monday
12–9pm
Tuesday
12–9pm
Wednesday
12–9pm
Thursday
12–9pm
Friday
11am–10pm
Saturday
11am–10pm
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Reviews of Bella Italia - Southampton Hanover
C. N.
Really nice 3 course meal with my Husband. We did a date day and came to Bella Italia for lunch before heading to the cinema. Lovely atmosphere. Staff are very friendly and helpful. Being a lunch time on a Thursday there was only 4 or 5 tables occupied. Would go again for sure. Beautiful food & cocktails!!
c. b.
Wonderful food and great price!
If you want to go there for a nice meal with your friends and loved ones this is a great place to go.
They have some really nice food and do a wide range of drinks as well. Perfect place to go after a busy day.
Staff are nice and friendly the food service is pretty quick too.
J.
Lovely lady Lucy she was serving us tonight. Lucy has excellent customer service skills helpful, polite great knowledge of all food served also asked about allergies and the 3 course meal we had was amazing. Good value for money. We will be back with the rest of the family.
D. “. R.
We had a lovely evening, family dinner, 3 children 2 adults, our waitress Sima which we believe is also the manger, brilliant and a credit to the restauarnt, food was lovely, youngest was 9 and he ate every mouthful, when taking children to restaurants these are the most important people at the table, and the whole dinner went smoothly. Pictures don't do the food justice, for a chain restaurant you did good. Thank you. Keep it up.
m. b.
Well never thought I'd do a 3*but last night seemed to be a bit of a nightmare! Walked in after reservation of a table for 4..and all around the restaurant was people complaining about how long the food was taking? We got there at 5:30pm ish... Took 40+minutes just for our drinks to come out! 🤦♂️ Some chap had been there since 4:40pm and his drinks had only just got to his table at 6pm..now the food was very lovely when it came out but guys when you see table bookings coming in and more and more bookings are being made!? Get staff!! There was one staff member in the toilets on her phone!! Whilst everyone was running around like a headless chicken!! 3*🤷♂️🤦♂️
H.
A good evening spent with nice food. First time trying the mini calzones. The chilli jam really improved them, without it I wouldn't have them again.
All food arrived promptly and was piping hot.
Can't say it was the best pizza I've ever had but that's due to personal taste not that there was anything glaringly wrong with it overall.
m. t.
Great food I haven't been here for a while
I will be coming back
A. P.
My first time taking my wife to an Italian restaurant and we had an amazing time! Beautiful restaurant, food was delicious and the staff was very nice and friendly. Definitely taking her again and we can't wait!
T. K.
Nice staff who were friendly and helpful in every way they could be, but sadly the meal was rather bland and a little more moist than it could have been. It looked nice enough, though.
M. F. H.
Fantastic helpful staff. Ceasar salad was incredible and the tiramasu
C. M.
It was our wedding anniversary and the team were amazing. Our table had love heart confetti on it and they they offered us complimentary drinks. The food was delicious and it was a memorable evening. Thanks so much to Julie (manager?) and Lucy for making our night so much fun!
J. C.
I dined in with my partner today. Generally, we enjoyed it. The setting and atmosphere was relaxing, the food was nice and the staff were friendly.
I would definitely recommend the Carbonara - it is to die for.
Only reason this is a 4 star review is because the restaurant had a strong smell of cheese upon entry.
Overall, an enjoyable, tasty dinner. Would recommend to a friend.
N. G.
Going out as a family with a 5yr old having allergies is hard work!! As soon as we walked in we were asked about if anyone had any allergies and explained which items on the menu were safe. Thw waitress and chef was communicating back and forth and informing me if any changes needed doing. My daughter was able to have a full meal with tasty food that looked like the food her brother and sister were having. Plus when we went in half term for every adult eating a meal kids got start, dinner, pudding and a drink for £1 which was an added bonus!! :)
L. “. W.
Gorgeous food, lovely staff. We would have tipped more but the instructions on the terminal were a little bit complicated. May I suggest in future asking the customer if they'd like to tip then typing it in yourself. Thank you.
G. A.
Lovely place for my birthday surprise! Lovely waiter. Only thing I would say is, the pasta with duck wasn't very good. The meat was minced. Last time I had a dish like this in Bella Italia, the duck was pieces. So much nicer.
S. F.
Happenstance took me here, a place I hadn't seen for over 2 years. Had a delicious new dish, sat outside in the Spring air. Very pleasant waitress. Well worth the price. Very kind to my dog, too.
L. G.
Brilliant meal.
Victoria was a brilliant waitress.
The food was perfect too.
It was not too busy but the first girl ( a larger woman) insinuated that being a bit late for the booking was a problem. It's was weird to be fair.
Victoria made up for the bad start to our evening.
We took out tome to order and eat and there was no problem!
K. H.
Really lovely team! Girl with the shaved head and the woman with the long brunette always really lovely whenever I see them, I think they're the managers. :) always a lovely visit with family and friends, will be bringing back more people.
J. D.
Really lovely atmosphere! Even with all the little terrors being off school 😆 I always love coming here and think it's definitely a gem in all the things in West Quay, makes you always feel like you're part of the Bella family 👪 thank you to Amelia, Jamie and Emilie for making our day so fabulous. Cheers girlies x
S. (.
Hayley was lovely as always! She's always quick, friendly and attentive. Really makes our time to see her there. Nice selection of 🍸 cocktails for the summer. Will be back again soon. Ciao x
C. T.
I love my time at bella italia! Great selection of cocktails and wines. They even have a vegan and gluten free separate menu now which is good so you don't have to worry about finding different places to go. Great selection of pizzas, pastas and little tapas bits to share. Always really enjoy myself and team are always friendly
P. K.
Came here as they do gluten free meals. One star down as the carbonara is no longer gluten free. Overall a pleasant experience for me and my daughter. 10/10 will go again.
A.
This is becoming a bit of a regular for me and my husband. Lovely restaurant with nice staff and great food. With added bonus they except tastecards!
T. B.
My partner and I had an amazing time on our date night, amazing food with great company but also being served by a polite and well mannered server, who's name was Jamie she is an asset to the company, highly recommend to anyone.
A.
Absolutely lovely atmosphere of the restaurant and the staff are all super friendly and helpful — I can only recommend going there, either alone or with friends!
J. R.
Very good restaurant, we were a group of 6 with a gluten free and 2 vegans in our group and chose this place as there is a good menu choice for everyone.
We did book ahead and would recommend to do on a Saturday night as the place filled up quickly after we arrived it got very busy.
We where served quickly, for each course, tho not rushed thro our meal. So well done to our waiter, Ludovico, he was brilliant and very cheerful.
Good selection of cocktails and mocktails that went down well!
Clean place, friendly welcoming staff, lovely tasty food, reasonable price. We will be back again thankyou.
T. L.
Good food, service was ok
Staff very helpful
Nothing spectacular but good fun atmosphere and ambiance
M. A. c. (.
First and foremost, I have to give a shout-out to Veronica for having offered such a great and wonderful service. Truly outstanding.
When it comes to the food, everything is good but sometimes some things may lack a little flavour, or at least that's my opinion. The wine is good but a tad expensive. The desserts are all pretty good, but the cookie dough is definitely a must.
Very beautiful and cozy restaurant.
N. H.
Absolutely beautiful food cooked by Tony 🤩 and served by a lovely waiter called Moynul. This is our second visit this week I would highly recommend. Such lovely staff ☺️
S. L.
Another visit after few years. Food is always delicious. Very friendly staff and very good atmosphere. See you soon.
I. U.
Although very busy with take away orders on a really bad weather night the service was perfect and prompt. The food itself was absolutely fantastic and I would highly recommend this restaurant.
S. M.
Lovely restaurant, tasty food and very friendly and attentive service. Highly recommend!
P. J.
Really nice and was served by a lovely waitress who catered for our every need. Food was delicious to boot.
S. S.
I was there to meet an old friend, we had pizza and coffe sitting outside with a nice park view. Staff was very helpful and polite.
A. R.
We were offered ice water when we arrived. We had lovely food, we were served by Tomas who was very polite and friendly.
P. N.
A fantastically relaxing evening meal. Food was exquisite and served impeccably well by the attentive and engaged staff.
P. G.
Really good! Airy and well spaced restaurant, good choice of gluten free food and great service.
M. B.
Perfect dining at Bella Italia this evening. Staff went above and beyond to make our dining experience special. Thank you for a fab meal. If I could rate 100 stars then I would. Mel and Kieren ☆☆☆☆☆ x
J. G.
I had the chocolate brownie for dessert and a seafood meal for my mains and they were absolutely delicious. Even better I got a 40% discount from their website!
R. B.
Good layout, giving a nice atmosphere. Waitresses were friendly and attentive. Nice food.
P. H.
Lovely food great staff always looking forward to going there 🍽️🍻
V. N.
I spontaneously pop in for a light snack and drinks with my friend and our babies on 08/09/21 in the evening! Only to receive EXCELLENT service, as soon as we got to the door. The waiter helped us with our push chairs and ensured that we were as comfortable as possible. And then, to our delight, we were waited on by the lovely Linda who really brightened our day with her positivity and kindness. The rest of the team also ensured that we were happy throughout our experience and helped us exit with good energy! Although the food wasn’t the best we’d very very highly recommend visiting this branch!!!
B. A.
Bit odd that no one acknowledged us when we went in even though there were 3 staff members on the counter by the door. However, food was yummy and waitress was nice (but busy). Used our taste card so made it an even better deal on our meal!
D. K.
Gluten free option is Penn pasta only, but it's ok.
R. C.
Fantastic experience from start to finish. Lots of GF advice at the booking stage and Emilie couldn't do enough to look after us at lunch. The food was great, but the people made it even better. Highly recommended, and we will be back !!
C. Y.
I and my daughter stopped by, service was fast, staff was very friendly, pasta and pizza were in right consistency and delicious.
N. O. T.
Have been going here for years but last time I visited unfortunately wasn't great. They have changed the menu, and the children's portion sizes and options aren't as good as they used to be. There used to be options of chicken/cod goujons but these have been taken off. My children had the pizza and it was so small it didn't fill them up at all and that was with them also having garlic bread as a starter. The meal I normally get has changed and tastes completely different. It's a shame as me and my family have been going here for so long but don't think we will be going as regularly as we did.
A. M.
It would be easy to have given a negative review to Bella Italia, they were understaffed and closed the restaurant to any non bookings to try and cope. The two front of house staff were amazing, and working really hard, the barman also came out to help get food to the table. It probably wasn't there night the lemonade was not right but once brought to their attention it was resolved straight away. The food was ok a little cold as it took a while to get to the table. The olives were amazing! On a night when they were clearly struggling they were trying their best. Well done to all the staff, myself and my niece's had a lovely evening which ultimately was the most important thing.
P. B.
Staff were friendly and helpful. Only had a drink and some garlic bread.
E. G.
Amazing service. Love coming here x
M.
Food Is reasonable for the price. Takes a while to get service and for food to arrive though
N. T.
food was amazing and sima gave us brilliant service everything was dank and so was she
A. G.
Delicious pizza and excellent service. Would definitely recommend for pizza lovers and Italian cuisine enthusiasts!
w. h.
Brilliant had a great time staff fantastic food amazing drink loads help to car by staff
B. H.
Food was okay. Staff were nice. Portions on the small side. Bit pricey for that
P. P.
Today's lunch with my girl.Food and customer service recommended.
Y. C.
Great friendly service, excellent good value food.
A. L.
Great service lovely food really nice atmosphere
s. s.
It’s one of my favourite place in Southampton. Food always fresh and yummy. Good service and friendly staff.
m.
We were served so fast, our food was wonderful! I visited with my friend and the staff were so kind, especially Lucas, he was the best we could of asked for. Definitely come here! 10/10.
T. B.
First time visiting Bella Italia, and attended with a colleague for a business lunch. We were greated and escorted to our tables by Lilly. Service was outstanding from start to finish. I like to feel like my time and money is appreciated where I choose to spend it, and here it was. I not only recommend the establishment for food but also applaud them for their staff, I look forward to returning in the future.
S. L.
Lovely new menu. Delicious Tagletelle with Dolcelatte cheese and Parma ham.
C. K.
Very good meal. Excellent service from Hayley. Would certainly be returning.
C. D.
Excellent service, friendly staff, stunning pizza with great flavour and phenomenal value for money. Plus the draught beer is awesome!
G. S.
We just had a wonderful evening at this Bella Italia restaurant, great service from Sima and team, delicious food.
Thank you very much for your attentive service, will be definitely coming back!
A. S.
Had a really enjoyable meal, food was amazing. We were served by Lucas who was very nice and quick. Would recommend and would come here again
I. H.
Starters have got very small, salad for £3.45 was a joke, tomatos were over ripe, and a very small portion. Mains were good once the correct order was delivered and drinks were wrong, deserts ok, they were very busy but this place has gone downhill a bit.
P. K.
Staff were really friendly and the whole Covid situation was handled very well. The vibe is so nice, with a beautiful decor and lively music. Food was amazing and there was a good range of alternatives for dietary requirements such as gluten free pastas and vegetarian options. 10/10 would recommend and visit again.
r. h.
Lovely food, great service.
D. E.
Have been here twice but only for drinks, found service very slow. however people ordering food seemed to be getting served promptly
R. P.
The food is really good. Drinks are nice too and the waiting staff is helpful, attentive and genuinely nice. Some will even throw in a joke or two, which for me is a plus. So the people working there know what they're doing.
I'm only giving it 4 stars because the atmosphere is quite basic, which might be great for some people, but didn't impress me much.
N. K.
I really enjoyed having dinner at this restaurant with my boyfriend few times. Food was very tasty and staff very friendly. Last week I went there with a friend to have some drinks and they were delicious as well. Definitely coming back!
N. P.
Great place for both parties and couples. Brilliant staff and prices.
A. S.
Great place, staff and food was amazing as always
D. A.
Excellent service, food fantastic, we were celebrating my wife's birthday, they offered a free dessert and couple of shot drinks.
M. C.
Our table was hard up against a serving station on which dirty napkins and glasses remained throughout several staff visits. We moved ourselves when two members of staff crowded round the station as if we didn't exist. Drinks came quickly but we had to ask for someone to take the food order. My husband's food was not very hot but his complaint was swiftly and courteously dealt with, the staff were pleasant throughout and the food was good. Hot taps in both women's and men's toilets sprayed water ferociously.
V. E.
Always good food with friendly staff.
D. D. R. S.
It's looked very clean. The service was super quick. The food was really nice too. Would revisit again.
M. N.
Lovely place to have lunch. The manager Sima is very polite and professional at her work. We came to have lunch yesterday and even if they had technical difficulties the lunch went fantastic. Safe place to eat and very welcoming staff. Thank You.
L. A.
Had a lovely lunch once restrictions had eased here. Lukas was a great server and we had a lovely chat about the hockey! Definitely recommend the bottomless prosecco pizza lunch.
V. P.
We went as a large group today; everything ran smoothly; the food was good; the staff were lovely; the only slight downside was that the music was a bit loud. My partner and I go in frequently and he loves that everything can be made vegan. And there's always deals, making it good value.
P. C.
Excellent food like always! Need more staff for Sunday lunch!
N. D.
Lovely food, excellent venue and a really great restaurant. I got the impression that our waitress was a little stressed but it's been a tough time for all so I'm not deducting anything for that. When circumstances allow, we will be back again. Take care to all at Bella Italia
A. S.
Lovely food for myself, my girlfriend did however find a hair in her food that was obvious of different colour from herself, however the women who was serving us was very prompt and fixed this instantly by removing this whole meal of the bill, overall my meal personally was great, and when something had gone wrong was fixed promptly.
T. C.
Best Italian food I've had in a while.
Helpful & Attentive staff
A. W.
Fantastic service even at full capacity on a Saturday night. Our waitress was brilliant with our child and made her feel special.
Food is of a high quality and at a good price.
I've never had a bad meal at a Bella Italia, they have got their whole setup correct.
If the restaurant is full it will be quite noisy, but that is expected and shouldn't be a criticism of the place.
M. P.
Very nice ambient, friendly staff, tasty food. I liked new menu
S. B.
Christmas lunch. Very busy but staff still attentive and food tasty especially the tirimasu!!
K. T.
Brilliant value, we used the Groupon offer of 3 course meal for 2 for £22.99. The food was better than expected, although my pasta was a little cold. None the less, we had a lovely time, lovely food and the young man serving us offered fantastic customer service. Would highly recommend.
J. B.
We were confused how a restaurant chain could be top ranked on TripAdvisor but had to check for ourselves.
Extremely friendly staff and food was just as good as the customer service.
E. V.
I have to say that the best of the night was the service, very friendly and attentive. They also offered me to change something on my plate which I didn’t like. On the other hand, main dish was average. I won’t say was bad because it wasn’t but it was not good. I ordered chicken breast and it came on it’s own with no sauce or anything like that, just plain chicken breast cooked the same way I would cook it on my place. We have ordered cookie dough for dessert and it was delicious. Although they tend to do student discount, employee when to ask and they didn’t do it for us.
J. W.
Always good food at Bella's. 👍🏻
J. G.
Food was lovely!! Cocktails that was recommended was lovely also.
O. R.
Sima gave us a great night, mentallllll food and THANK YOU SIMA!!!
E. C.
I Love eating here , it's a warm friendly atmosphere, food is delicious well worth the drive to Southampton from Bournemouth, staff are always fantastic .
S. o.
Support them, I yhink waitress Hayley is a star
L. J.
Me and my wife have spent our afternoon there. Lovely place, delicious food and friendly staff - a true gem!
One of the staff members, I think his name started with G if I recall correctly, he was brilliant, very helpful and attentive.
We will definitely come back soon!
E. C.
An excelent place, with delicuous food and nice personal. Definetely recomand it
V. B.
Good afternoon,
We have been here last week and i can not say anything against this restaurant.
Very nice service, atmosphere and very well handled covid restrictions. I have also allergies which were described on a list passed by smiling server (not grompy server as usual in other restaurants).
We will come here again although we do not live in Southampton.
J. H.
Staff were lovely and when the set menu didn't have all the meals we wanted, they substituted them for ones from the main menu.
M. P.
Lovely afternoon tea here .Staff nice.
M. W.
Lovely experience, food was great, service was lovely and efficient. Friendly atmosphere.
E. M.
I went in bella italia on Monday and we had a great time! Still a bit afraid because of the current situation, but i found a very clean place, and the Covid-situation was handled amazingly, staff always wearing a mask, sanitizing the table constantly. A big thank you to the manager and staff for being so wonderful! I was pleasantly surprised at the varied choice, especially as the menu was reduced, and in my experience many restaurants have reduced/cut their gluten free choices! Great atmosphere and the food was simply delicious!! Would highly recommend!
H.
Went on a Sunday afternoon and the restaurant was less than half full. Unfortunately service was disappointing from the go. We were walked past whilst waiting to be seated on several occasions by various staff members without any acknowledgement, our waitress was unhelpful when I had a question and walked away before I had finished speaking, and our drinks were forgotten about until we flagged somebody down to ask. On the other hand, the food was tasty and the portions were generous. For two courses and a drink, the bill was only £15 per person so the price was very reasonable. I would return to Bella Italia; however, not to this location.
a. g.
Great restaurant for a proper Italian meal with friendly staff and reasonably priced food👍
D. M.
We had a fantastic meal here for with a fifty percent discount for our main meals. There was no need for a reservation and the staff were all very helpful and friendly. The food was to a high standard and was brought to the table at the perfect times. They even gave my son and daughter a balloon to take away with them which was a very nice touch.
J. V. N.
I had the pleasure of walking into Southampton Restraunt (SO14 1JX) on 12 December 2020 and was warmly greeted by Manager Sima.
It asked to sit looking at Park gardens opposite.
A pleasant waitress Nicola cheerfully took my order of: set 3x course meal ; delicious every time, piping hot and well presented.
With dessert I asked for a Latte, and the coffee machine was out of order ( delayed by repair man); Sita immediately resolved the issue with alternative choice’s; I decided on Baileys on ice.
I was completely satisfied and delighted by the whole evening!
Thanks to splendid Chef and well trained staff!
Saluting!!
Janine van NieKerk
Bitterne
Southampton
S. H.
Nice spot for a pre-theatre meal ... good value with Tastecard
R. H. (.
Quite good. Interesting menu, especially for a chain restaurant, meal and dessert were well prepared, and great service.
A. K.
The food was pretty good. We ordered pasta and risotto. Nothing to complain about here. Rather affordable and tasty.
However we had to wait quite a bit to be sitted, which slightly ruined the first impression and thus knocked down 1 star.
N. D.
Not been for a few years and it was a pleasant surprise. There is a good variety of food and staff were friendly and helpful.
The only comment is that I think the price is a little high for the menu being served but it's not a barrier to me going again!
B. H.
This restaurant has a lovely ambiance an the staff are very friendly. The food comes to your table nice and hot as well. If you are worried about how the seafood is here, then worry no longer as this restaurant does a pretty good job at making lovely calamari and nice meaty mussels. (No rubbery fishes here) I recommend this place if you're in the mood for Italian but don't have a lot of wiggle room in the wallet.
H. J.
I Went to this restaurant for the First time with my husband and we were impressed. Amazing service with excelent food all honors to kitchen. We Will Come again to this restaurant. Our waitress was Viktoria and manager Sima whose have taken really nice Care About us
K. R.
We came for a sunday lunch. We used the three promo codes and they worked fine with no issues. The children's meals were variable though with one being inedible and the other really good. Our pasta dishes were fine too and the service was good.
J.
A beautiful setting for dinner. Prompt service and excellent food/drink. Lukas was excellent and incredibly friendly, would highly recommend!
P. S.
We have visited this restaurant during dinner time And we were impressed! Perfect service by manager Simma. Clean restaurant with delicious good And really nice behavior of all waiters. We Will come again
J. S.
Went with a group of friends on sunday evening & there were so many dishes that weren't available for one reason or another! It became a bit of a joke when the waitress came back again & again to tell us something wasn't available! The food we did eat was ok, the service was ok but slow!
Aside from this the ladies toilets were absolutely disgusting! They smelled really bad, like drains & 1 cubicles toilet seat was removed from the pan & placed across the opening of the pan...totally unusable! Another cubicle the toilet seat was completely covered with toilet paper, again you wouldn't want to use it! A bit disappointing really, probably won't go back to the Hanover buildings restaurant again. Shame
I. M.
Excellent food. I love Italian food. The service was a it slow which is understandable because of the lockdown restrictions. Great job.
S. A.
nice pizza 🍕 😋 was a very good service
C. H.
I think the waitress's name was Georgina, she had dark hair. Was absolutely fantastic, didn't bat an eyelid at the eyewatering list of dietary requirements my partner and I have and didn't get funny about me asking repeatedly to double check (having had a bad experience recently elsewhere). Would highly recommend going back.
R. D.
Very busy with good atmosphere. Unfortunately kitchen fell behind due to take away orders taking presedence over seated customers. In reality this was a poor effort and the food took over 70 minutes to arrive. It was over cooked and dry. To be fair to the manager he dealt with this well. He personally delivered the freshly cooked food and waited until I tasted and checked it was ok. I use Bella Italia about 4 times a year and it is very hot and miss. It also varies from restaurant to restaurant. If you get a discount code it can be good value for money but at full price the food is over priced.
A. L.
Great service and good food. Visited today (14/01/2020) at noon. The Lady in charge was courteous and helpful, as was the waitress. We were there for a free pizza with Vodafone. Good food, good coffee and great customer service. Thank you. 👍
G. R.
With the likes of the American chain 'Olive Garden' in mind I was quite cautious when it came to visiting Bella Italia. I really need not have been so worried!
The restaurant is comfortable, pleasantly decorated and colourful. The service was polite, quick and effective - it may even have been too quick! We opted for a sharing platter to start, and this was just perfect for four of us to enjoy. I personally had spaghetti and meatballs, which was just marvellous, while my wife enjoyed her wild boar tortelloni and my parents tucked into lasagna. We also indulged in some cheesecake for dessert and it certainly did not disappoint.
The portions were generous, the bill was reasonable for Southampton and I was very pleased that we had chosen this restaurant. To top it all off we received some vouchers for a discount on main courses in future.
I really struggle to criticise my experience at this restaurant. Perhaps the service is less effective on weekends and the cuisine may not please purists, but it certainly exceeded my expectations.
M. G.
Lovely place to have lunch, went there with family.
We been served by Sima and Livija. Absolutely amazing both of them were on top of everything. We were recommended to try one of the dishes casio e pepe pasta which was AMAIZING.
All in all great experience, we will be back. Recomend the place 100%%%%
J. D.
Visited Bella Italia, Hanover Buildings, Southampton. Had a great lunch as usual with my two grandsons. Great choice on the children's menu and larger pizza for older grandson. I had Marco Polo delicious but a personal preference would rather have the tube pasta with this dish. Great service as usual.
g. s.
Had a lovely meal at Bella Italia Hanover building Southampton this week for a birthday celebration, Hayley and Nicky were amazing and will definitely be going back soon
K. H.
The service was slow, our completed drinks order sat on the bar for some time, before we fetched it ourselves. We put this down to the restaurant recently starting a take away service with Deliveroo, but haven't taken on extra staff to cope with the extra demand in the kitchen.
E. H.
The food is always really good, the service excellent and the staff so friendly and obliging. It has a good relaxing atmosphere.
s. h.
Good food friendly service and great atmosphere. So recommend we was a couple but families welcomed here too. Look out for.vouchers as could.save a bob or 2
K. M.
Fantastic good and lovely staff. I had lunch with my mum in there yesterday and our waitress Lisa was absolutely brilliant. Although busy she managed to serve us fantastically. A credit to the team!
s. p.
Staff made us wait at the door for a while to be seated even though a member of staff saw us....the managers excuse was 'he's new. Then they placed us too near the kitchen and another table of 4 people. So when the staff were delivering their food we were in the way.
Like the food thou!
g. c.
Always enjoy going to this restaurant, excellent service and lovely staff.
M. R.
Great food weather it b breakfast, lunch or dinner. Service is excellent the staff welcome you with a smile. Always welcome to attend to any request asked. One of the best Italian restaurants I've been to. When ever I visit Southampton I make a bee line for Bella.
s. r.
Excellent food and great service
A. D.
My friends and went for lunch on saturday we had a pleasant lunch. I had grilled chicken with a sweet and sour sauce and vegetables and my friends all had the salmon filet with vegetables it was cooked well and the staff were friendly and efficient.
Would have been perfect except the condition of the toilets the toilet seat was broke and there was wallpaper peeling off the wall. Definately needs some money updating and mending!!!
P. M.
Food is good , staff friendly and helpful. Love the atmosphere.
D. H.
Caters for all dietary requirements and well labelled. Tastes awesome especially the GF pizza! Good prices and worth downloading the app to get huge discounts 40% off main meals. Not just pizza or pasta but also other favourites especially for kids inc chicken nuggets and chips if wanted or chicken in a mascarpony and mushroom sauce with roast potatoes. And the real Mc Coy if you like me just love Tiramisu. Not one to miss! Only negative was that it was very busy and the wait was a little longer than normal. Very Child friendly!
A. S.
The food was lovely and great customer service.Lukas was very friendly and welcoming, would definitely recommend.
N. S.
Overpriced food for the quality you're getting. The carbonara pasta we had was bland and had no taste of cheese. Their lasagna was average. The taste of the sauce was a lot more flavourful compared to the other aglio olio.
Honestly, it's not somewhere I would return to.
Z. T.
Had dinner with family. Lovely atmosphere and very friendly and helpful staff. Food was absolutely delicious. Good selection of choices for main course, dessert and drinks. Enjoyed our meals, will definitely return.
F. P.
Great food. Usually great service. Good vibe. Friendly and helpful staff. Result.
r. l.
Very good food. Our waiter Lucas gave us excellent service.
H. T.
Overcharged service slow and got order wrong
P. R.
One of our favourite restaurant in Southampton. Prices are reasonable. If you take their lunch menu you get nice courses for a quite low price and it's excellent. Recommend for every occasion!❤
C. B.
Great food, great value for money. Service could be a little better - was quite slow at times and the waitress was a little forgetful but all other visits to this restaurant (and there have been many) have been 5*
S. F.
Mmmm .
Great polite happy staff .
B. J.
I had a pizza that was new on the menu (had pesto on it - loved it) and then ate a freshly baked choc chip cookie with ice cream and caramel sauce, tasted fantastic. The waiter did a fantastic job in a busy restaurant.
S. W.
Food was great, particularly the bruschetta. Nice atmosphere inside and lovely decor.
S. B.
Absolutely incredible food and service couldn't be any happier
R. H.
Food was lovely. Service a little slow considering the lack of customers. However enjoyed the experience!!
M. M.
The staff were vary nice and served us vary quickly.
The food was outstanding but if you want the lasagne get there before 2:30 Lol.
A vary clean nice rustic restaurant and would definitely recommend bella Italia.
E. R.
I went twice in one week, greedy I know but the food is fantastic, the staff are nice and the place itself is relaxed as well as giving the proper restaurant atmosphere.
R. T.
Amazing food, amazing service and amazing atmosphere. We can't wait to come back again!!!
H. H.
Whilst cheap and cheerful I wouldn't call it authentic, the service was okay but nothing to make you feel like the night was particularly special. The food was quite bland and not well portioned, I would compare this to the pub grub of Italian cuisine.
L. G.
Our favourite place to go .Food always very good never a problem in all the years we have been going there. The staff are always very helpful and easy to talk to. Great place.
K. M.
Manager pleasant but quite slow service. Unfortunately served a pizza that was very burnt in places. Ice cream cart didn't offer any toppings or sauces (it's on the menu!)
A. F.
Great night out celebrating my wife's birthday customer service was brilliant
T. N.
Timing of visit: Sunday 17/02/2019, 15:00-16:40.
Order: Cheesy garlic bread (starter), lenticchie (main meal), and strawberry panna cotta (dessert).
Price: £22.47.
Quality of food: Outstanding.
Quality of dessert: Outstanding.
Cleanliness: The toilets for gentlemen were moderately cleaned (there was urine in the floor).
Staff: Helpful.
Portions: Reasonable.
Environment: Relaxing (it should be noted that the building has positive feng shui).
E. G.
Lukas was very friendly, loved the 3 courses for £15.99. Great to be back after so long.
J. R.
You've got to try the butternut squash lasagne it's amazing, but and for cheese topping as you don't get it despite being on the picture. Apparently putting cheese on top puts it over 600 calories. Would have got 5 stars if it was bigger and had cheese.
L. Z.
Great spot for family lunch
p. (.
Delicious food and a good selection of drinks. Effecient and friendly enough service. Just wish the prices were a touch better but for what you get I can't really complain.
C. J.
Busy but the service was prompt, I was with my son and he was happy with it all so so am I. The only thing I would avoid is the lemon cheesecake, I really tried to eat it but it must have been infused with 100 lemons because each time I had a bite i was forced into making several "extremely sour food type faces" much to the amusement of little man, but i would have liked to have been able to actually eat it without feeling like I had developed gout in my cheeks, but other than that, it's a lovely place!
H. D.
Friendly staff, amazing food and lovely interior design. Even managed to mix two desserts in one; lemon cheesecake and bubblegum ice cream topped with whipped cream, sprinkles and strawberry sauce.
m. p.
For a chain restaurant good food and friendly staff
M. H.
Visited on Sunday evening during early may bank holiday. Food was good but waited an hour for food to be served. Restaurant was very short staffed and run ragged. Serving staff lost track of orders and it all got quite frustrating. Shame it spoilt what should have been a pleasant evening.
M. M.
A bit busy, lots of kids around early evenings but staff were excellent and food tasted great. We'll definitely be going back.
R. A.
Nice pizza place to go with friends and family. They have a variety of pizza and pasta, so is easy to please everyone. The waiters are nice and provide a good service.
D. C.
Really great place to take the family. Staff have always been friendly and helpful. The Diavola Forte is delicious! Good menu for the kids as well.
L. G.
Lovely meal friendly staff great to go back there
D. H.
We've been here many times and the food and service has always been good. One thing I was not keen on was the music, too loud and "Little Mix " ! . Do we really need this ?
N. F.
Food was really good and service was unhurried and very friendly
T. C.
Very nice food, good selection. Very friendly staff, clean and tidy.
B. O.
Food was tasted good and was hot. Only problem was there were 3 members of staff dealing with a very busy restaurant and you could tell they were stressed and they were not very happy
A. A.
Went there Monday night with my husband and the food was amazing, staff very friendly as well definitely recommended
r.
Polite staff, bless them thou as rushed off feet, so small issues arrive. Food very nice, some better then others but overall a nice evening.
J. S.
A
Great food , tried the gluten free menu and I have to say is was lovely. Really friendly staff and the gin went down well too!
W. I.
Really nice staff, good food and good atmosphere, though sometimes it can get a little loud with so much background noise. Really like it, and love the pollo a lá crema!
C. W.
Great food and great price the only issue me and my girlfriend had was the service they was slow and left our starter plates for 20 minutes, our mains came out 20 mins after our starter plates were taken finally I had pepperoni pizza, it was delicious thin base and cheesy 😍 they might have been abit under staffed that night tho so will go back to see.
K. S.
Always fast service. Food comes out prompt and always tastes great.
P. E.
Food and service were good quality, although menu choices not as good as it once was.
E. G.
Not much taste, what I got I basically could have made a nicer one at home. Seafood selection is good but again, not much flavour as I would've liked.
D.
Decent pizzas here, although don't expect anything to be spicy if you like that kind of food. Even the chilli oil just tastes of oil.
L. A.
Breakfast was very good, but the portion size for the price was a bit small. If it had included tea it would have been reasonable.
M. B.
I've eaten in this restaurant on several occasions and have never yet had a bad meal to date. The restaurant always looks clean and the staff are always very helpfull and are clean and tidy in appearance.
C. C.
Nice food but slow service. Was very busy and not a lot of staff around
J. H.
Food was better than some places I have been. However I did find it a tad expensive. Staff were friendly 😊👍
M. W.
Bella Italia exceeded our expectations. Typically chain restaurants lose quality in their foods - however this was an exception.
I ordered a calzone (the calzone legume) and it was so big I couldn't finish it! My friends ordered pasta and lasagna and loved theirs too.
If you have space for dessert go after the hazelnut gelato!
M. H.
We went for a dinner at this location. Four people total. Mostly we had mashroom and seafood meal. Gamberoni which is a prawn dish. They have nice kids choice as well.
K. W.
Food is all right but everytime we go there it takes so long to get served and get our food. The service is very busy and very understaffed...
R. V. b. D.
Loved this place, food & staff are amazing.
D. U.
Really good food, staff really nice as well, decorations adding the extra good vibe to it as well as the music choices. Can't wait to go again 😊
L. G.
Had the set menu what a quality meal and beautfully presented. The waitress was also very attentive. Brilliant!!
G. S.
Really nice meal and great service that made up for a bad experience for another restaurant I'm the chain.
J. C.
This place is amazing! The food is wonderful and the decorations of the place is beautiful. The service is fantastic and I can't wait to go again!
C. L.
Lovely food, great price and Lucas was amazing!
M. M.
Menu hasn't changed much. But for an Italian restaurant it serves its purpose. Cheap pizza and pasta dishes with quick prompt serving.
F. H.
Great service from Lucas and the food was amazing! Definitely recommend
T. W.
great service excellent food friendly helpful staff. nice atmosphere
C. H.
Good food good price great times
P. H.
Lovely gluten free pizza, but slow service, waited 40 minutes for our for and they were not busy, puddings took 15 minutes
H. “. B.
This location is nice inside the food is of a good quality for Bella Italia and the service was great. If you've been to a Bella Italia before and enjoyed the food this is no exception.
J. H.
Lovely meal. We all agreed even though we had different dishes. Very well looked after by Daniel.
h.
Fir startes food is absaloutly lovely wide sellection of food and even gkuten free food
They di take reservations and have childrens menus and couloring a reconable amount if time to wait for food
The toilets arnt halve bad there clean have soap and cubicals are actually clean and have paper
No urine on the floor
Wheelchair accesabilty
L. N.
Very attentive service. Nice food. Children ate free 12.00 onwards, weekday half term
K. S.
Not many veggie options but food was lovely and they handled our food vouchers (we were pretty tricky customers turning up with two different kinds of vouchers) without complaint
J. C.
Great food, especially with 2 for 1 on Meerkats, service could be a little faster but food and customer service made up for it.
D.
Food was amazing. Service excellent even though it was very busy. Keep up the good work
C. W.
Food was nice but had a trainee waiter hover over us waiting for us to finish. We had to ask him to leave us in peace to finish out meal in peace.
T. D.
Great facility with wonderful ambiance, good food and service.
C.
Food ok, Service ok. Would go there again for a lunch maybe but not an evening meal
C. U. -. C.
Another good basic restaurant, much improved. Good service, well cooked and presented, considering it is a chain.
T. B.
Bit disappointed with the menu, I remembered it to be better. No more cheesy garlic bread or pollo al forno. Service was good, no fault to the staff!
r.
The food was really nice always enjoy eating there
P. R.
Great food & service at a reasonable price!
C. C.
Excellent meal .wonderful waitress ,very efficient ,service with a smile very hard working even though 7 months pregnant . Definately go back 10/10.
M. E.
Food not so great dessert is much better. Service can be very slow even if not busy.
S. K.
It was really busy because of concerts in town
but the staff were very apologetic and seated us soon as they could.
4 stars only for the wait
J. H.
Friendly staff but slow service. (Lunch time)
Food nice. Pricing of food not too expensive.
K. S.
Great service today,great food,really enjoyed the experience, thank you Bella Italia🙂
C. A. L.
Absolutley lovely food , good service from the staff , they are always helpful and polite.
p. h.
Very good dinner great value for money and got a fifty percent of voucher for next meal bargain. Drinks are amazing.
D. S.
Higher than average price but the food is delicious. They're understaffed so service is a bit slow.
W. F.
It is a good Italian restaurant with nice pizza and has nice pasta too my only issue is that they give you steak knives instead of pizza cutters
P. S.
Good food,great staff.
L. R.
Lovely food and service. Could not ask for better. Will definitely be back again soon. Thankyou
T. H.
Food was authentic and good value for money. Manageress was very helpful and welcoming.
J. T.
I have just had Christmas meal in here and it was lovely, food was great and the service was brilliant.my daughter and I loved it.
G.
Lovely food not too badly priced, staff helpful and polite.
F. K.
Love this place ..always a great meal lovely & hot always freshly cooked ..staff are pleasant and ready to serve you ..
J. M.
Nice meal. Great service
R. D.
I have never had to wait so long in my life for food. Would never return infear this would happen again.
J. P.
Food so much better than expected. Whoever consulted on the menus... good job (y)
E. H.
Great food and friendly waiter, really enjoyed our experience
R. K. F.
Kids love it so if kids happy so are we.
C.
Good quality food and great service as always.
R. P.
Really nice food, freindly and quick service and a nice atmosphere.
D. H.
Clean,good friendly service.Pizza was excellent as was the wine.Used tesco vouchers for even better value for money
J. C.
Lovely food, friendly staff, could have done with a couple more waiting staff. Will go back x
P. L.
Love this place and the one up the road on above bar street. Always good service and great food.
J. C.
Average food. Definitely NOT like mama makes it. Toilets were in poor condition and generally dirty.
K. -. A. W. I. R.
Love it here! Really nice place to eat with friends, great food, speedy, friendly service, plenty of places to sit and clean.
M. T.
Had my girlfriend's birthday here. Food was excellent and we left full and happy!
J. S.
Food ok service a bit slow would like to have had coffee but not time as we were going on to the theatre.
l. p.
Lucas was amazing! great service and food was delicious :)
M. L.
We always have a good meal here no matter if it's lunch or dinner. They are always accommodating of my fussy children.
S. W.
The Food was good the service was slow we waited about 50mins for the first course I have been dining here for years the worst yet
D. K. A.
Very good pizza. We had margarita and four cheese pizzas
Unfortunately no halal chicken pizza or lasagna
P. M.
Was ok service was a bit slow and the food wasn't quite what I expected, mother-in-law enjoyed her meal very much
K. F.
A very slow wait for lunch which was tricky with a 20month old. Nice food but staff looked stressed
K. B.
First visit was OK, service a little slow - steer clear of the framenti dessert - not warm or good!!
A. P.
Delicious food ! And perfect carbonara :)
J. W.
Best place we have eaten at never had a bad meal service is spot on
F. H.
Nice chain restaurant, you know what you're getting. Healthier options available and a good children's menu
J. T.
Love the food and great choice for kids! Had a fantastic day pizza making yesterday too!
G. F.
Food was good, however the service was a bit slow when compared with the number of customers in the restaurant
J. M.
Great pasta and pizzas, very tasty, delicious. The service is very attentive and friendly.
T. S.
Food was good, but service was awful, drinks waited so long on side, barman had to bring them over.
V. G.
Really enjoyed the food, came out quick too 😎
J. G.
We had a good meal and the lady who served us she was really friendly
R. S.
Really nice menu and fast service. Much improved from a couple of years ago!
A. M.
The food is very good, however the service has been poor on many occasions with our table frequently being forgotten - despite us being the only ones in the restaurant.
N.
Great place to enjoy a lovely evening fabulous food at very affordable prices. Lovely staff
M. R.
Good food, reasonable prices and friendly staff
S. G.
Aesthetically pleasing, friendly staff, grouping voucher deal for a good quality breakfast.
V. Z.
Great place for a meal. Friendly staff
h. R.
Lovely food. Good service and lovely and clean. Disabled friendly.
G. I.
Lovely staff and amazing food. Totally recommend!
D. F.
Has lost some atmosphere in last few years. Food's still nice though.
C. B.
This place has become a Regular choice when in Soton.Great food .....and the staff are all very tasty......!
C. H.
Great food, cosy atmosphere, brilliant staff
M. L.
Not bad food is alright beer is little expensive staff bit slow
P. V.
Nice atmosphere and music. Attentive staff. Decent food. Loved it.
D. C.
Vegan meatballs are delicious. 25% off the whole bill with a Cineworld Unlimited card.
S. C.
Great food and friendly service, but food took an hour to arrive.
J. H.
Went with some tesco vouchers with the gf. was a really nice meal despite it being busy it made the atmosphere great and the food was perfect.
D. S.
Sadly no gluten free dough again 😢
J. H.
Lovely branch of this Italian chain of restaurants. Good attentive service. Still be v back
L. H.
Lovely staff and food. Can get busy so may need to book
W. B.
The food wasn't that good . The service was very good though
F. C.
Amazing food and good cocktails but i ordered mushrooms and i got cheese
S. P.
Good service and good food
J. G.
Good food and a nice relaxing atmosphere make this a perfect place for an easy dinner.
b. B.
Fantastic food service will certainly return must visit for excellent meal out
S. R.
Great for a romantic meal out or with the family. Always a very friendly service.
M. W.
Busy place but excellent service and good, hot food. We'll be back!
R. S.
Another visit to what now is a regular choice for lunch when we come to Southampton. The food and service is what makes it a treat
C. B.
This is my favourite resturant. Always yummy food and great service.
C. P.
Food was okay, drinks are quite expensive and service a bit slow but when you are chatting you don't mind.
s. e.
had an enjoyable meal new menu is excellent and staff and service was great the only let down we felt was that the music was far too loud and not appropriate for the restaurant
F. A.
Very busy, saw many customers given a half hour option just to take their orders, more staff needed if they want to fill the restaurant.
K. B.
Good service and lovely food.polite and happy staff.
S. O.
Superb food. Caters for most allergies well. Friendly staff.
K. M.
Good food friendly staff
V. K.
Great food great service, can't fault it
L. F.
Family friendly, reasonably priced, great food and lovely staff
g. d.
great staff and service. good tasting food.
B. D.
Delicious food but portions are a bit small for the price
A. P.
Great food great atmosphere wonderful staff too place
R. F.
Love this place. Been about 4 times. Food & Staff are brilliant.
M. F.
Good food as usual grandson absolutely enjoyed it only 2.
S. S.
Great food, used meercats so it was buy one get one free on every course!
R. W.
Good gluten-free options & helpful staff. Disabled (blue badge) parking directly outside the front door too!
O. H.
Risotto with mushroom 🍄 is delicious 😋
M. O.
Beautiful meal service excellent would definitely visit again 10/10
D. (.
A great restaurant to eat out at or takeaway with family, friends or loved ones.. Worth the cost and visit
L. H.
Fantastic time, I really enjoyed my birthday celebration 😊good service, child friendly 👶🎉🎂🥂🎈
M. M.
I have visited this restaurant on several occasions and the standard is still exceptional.
C. C.
Lovely store, very busy that day due to Take that was in Southampton but staff were still very friendly despite potentially a stressful shift for them
e. r.
Fairly standard food in a large chain but the decor was so in your face it put me off my meal
A. A.
Nice food. Good prices. Very tasty.
D. s.
Nice food very friendly staff
P. W.
Had the groupon menu - there was lots to choose from and it was tasty.
N. B.
Overpriced for what the food is. However, the waiting staff are fantastic.
s. l.
Great service and made safe during these times of uncertainty
J. S.
Slow to come back so you can pay the bill rather sort out other customers first with there bill because they complained had to call waiter Three times
P. G. (.
Great food friendly staff and service
c. p.
Very nice restaurant good food and friendly staff
C. M.
Food was pretty good for a chain Italian. Lots of better ones about though.
B. S.
Pleasant staff. Good food, reasonably priced
G.
Good food nice price, get your vouchers and go.
D. '.
Italian cousine? Yes, why not, perfect for quick lunch. good food.
H. G.
Really nice meals and great service. Good location.
S. S.
Good food getting pricy though but they do the meerkat meals thing
S. H.
Always fantastic and pizza is amazing. A real family favourite with us.
G. G.
Really nice food and reasonably priced.
b. d.
Food was OK, service was slow, they were a bit busy.
P. R.
Lovely food and quick service on a Thursday evening
I. W.
Lovely decor and atmosphere with comfy seats and great food
B. M.
Great food, my little one loves it.
O. B.
Very nice food and polite staff! Lasagne is definitely a winner!
K. Z.
Always very delicious food ,I do recommend this place
N. S.
Good food and generally nice place. However floor needs cleaning.
C. D.
Had a fantastic meal here and will definitely be coming back
l. d.
Excellent service, quality food and very tasty.
T. Y.
The best pizza ever I have. Delicious, 6+
P. T.
Great staff, good food served with a smile :)
P. C.
Good food and service. Music was a bit loud
C. C.
Good food. Good time. Servers friendly
E. M.
Nice big place to sit and have buggy with you and nice food
T.
Absolutely brilliant, service and food lovely.
V. S.
Excellent food and service, highly recommend
I. C.
We had good service from Bella ltalia. I booked on line and very easy to book on line.