Reviews of GWE Plumbing & Heating "Your Local Boiler Experts". (Plumber) in Bournemouth (Dorset).

GWE Plumbing & Heating "Your Local Boiler Experts"

217 Reviews

107 Comments

Plumber

Boiler supplier

Gas Company

Gas engineer

Gasfitter

Central Heating Service

Plumber

Radiator repair service

9-9a, Carbery Row, Southbourne Grove, Southbourne, Bournemouth BH6 3QR

Description

Information of GWE Plumbing & Heating "Your Local Boiler Experts", Plumber in Bournemouth (Dorset)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of GWE Plumbing & Heating "Your Local Boiler Experts"

Reviews of GWE Plumbing & Heating "Your Local Boiler Experts"

A. H.

We have recently had a new boiler installed. From the initial survey to completion of the work I could not be happier. The communication with Nadine has been excellent and Ali and Calum who were with us for the day doing the installation were friendly, polite and professional. A credit to your company. Thanks very much

W. K.

K. O.

H. M.

C. S.

D. T.

E. S.

J. K.

m. m.

The GWE engineer (A.J.) arrived when arranged and was friendly, knowledgeable and professional. He answered all the queries we had and explained what he was doing. One piece of his testing kit was malfunctioning but he came back later the same day and completed the work. Thank you.

c. b.

Excellent service today, booked and completed our boiler service on the same day, we'd definitely recommend!!

p. L.

Excellent service, booked in for a boiler service that GWE fitted a few years ago. Arrived on stated time, serviced the boiler, all in a very professional manner. Will have no hesitation in using them again, for any plumbing or Gas work. So nice to be able to give a positive review. ;-)

D. R.

We decided the time was long overdue for a new boiler and decided on GWE as they are local and have first class reviews. They started work installing a Worcester Bosch boiler at 8AM and it was up and running by 3PM. The work was completed quietly and quickly to a high standard and the engineers were courteous. What more could you want. Top marks. Very happy.

d. c.

I arranged to have my annual boiler service at a time convenient to myself and the service person was exactly on time and very thorough checking the metering the garage , the boiler and in the loft too. Everything was very good and I was so impressed I asked him for the annual service plan and insurance. Later that morning they informed me what it entailed and I was satisfied so I signed up for it. A very pleased pensioner customer.

K.

Quick response time to any queries. Fitted within a week. The guys that fitted it were really efficient, quick, tidy and polite. They arrived at 8.30am and were done by 2.15pm. We had a replacement of an old combi for a condensing combi. Recommended to family already !

B. H. &. W.

Great service from start to finish for our home boiler. Unfortunately the boiler failed its annual service but the engineer explained everything. This was then followed up with a quick and timely quote and we proceeded to have the new boiler installed. Slight issue with a radiator following this which was quickly dealt with. Would definitely recommend.

L. J.

Excellent, reliable service. My family and I use GWE time and time again and recommend them to everyone we know!

E.

A great professional service from the survey and quote through to project completion. I had an old standard boiler replaced with a Combi and all new pipework laid for a sensible and competitive rate. Martyn, Ryan and Matt were a great team who worked well together and got the job done in a friendly, efficient and tidy manner, clearing up at the end of each day. Very impressed. Thanks guys. I would highly recommend GWE and will continue to use them in the future.

M. S.

I just had a new boiler installed. Really great company to use. Everything is explained properly. Staff are friendly and professional. I would definitely recommend GWE to family and friends.

M. C.

Great service from the first contact with Scott at GWE. He advised me the best way of a replacement Boiler from Gas to Electric, as the only way to solve the problem we had. All the engineers were first class. I must mention Nadine, in your office, great help on the phone. Kind regards, Margaret Capel

A. R.

GWE fitted a new gas boiler (to replace our 1980's 'antique' one), together with new hot water cylinder The whole process, from initial site visit, quotation and installation, was flawless. The two engineers did a fantastic job and took great care to minimise any inconvenience over the 3 1/2 days they were with us. I have already recommended GWE to some friends and I have no hesitation in awarding 5 stars.

G. O.

We were only down in Bournemouth for a short while, but GWE responded really quickly where others didn’t even respond. They sent an engineer out the next day to inspect our stricken boiler. He made clear the options we had for repair or a new one. We opted for a new one and the engineer Alan came to install within a day. He was really friendly, professional, explained everything he was doing and went above and beyond exceeding expectations. A great service all round - speedy and professional and I’d definitely use again and thoroughly recommend.

M. R.

This is the first time I used GWE and was very impressed from the point of assessment of needs right through to the completion of the work. The fitters Martin and Matt were always professional, courteous, hard working, thorough and very communicative in what they were doing or if any decisions such as radiator location etc. Excellent job all around. Would recommend.

M. T.

Fantastic service from start to finish. They installed my Boiler a year ago and I was as happy with the service then as I am now. My boiler was recently serviced after its first year. The job was done quickly and efficiently. The engineer was polite and informative and tidy. I'm so pleased I chose GWE I would totally recommend them.

N. J.

GWE came to replace our boiler, at the same time we discovered a long term leak with our water tank. They were able to get a new tank and fit it the following day by moving other jobs around. This is not the first time they have bent over backwards for us. They are Covid safe and Scott has built a great team around him. Have used them for over 10 years and never had a problem.

M. K.

Highly recommend this company. Very professional installers - and even managed to bring the boiler installation forward by a few days. Very competitive finance options as well. Will be using them in the future for all my plumbing needs.

H.

GWE have been providing plumbing and heating support for us for several years. They are efficient and reliable and were the firm we chose to have our boiler replaced just over a year ago. They have always responded swiftly when we have needed an urgent visit. In addition their charges are reasonable.

M. S.

Good, professional work, able to repair my shower unit the day I moved into my new place, which meant I didn't have to deal with no shower. They were upfront about costs and were quick and efficient. Would definitely use again for my plumbing needs.

R. S. U.

AJ and Matt came to install a new combi boiler over the past three days. Removed all the conventional boiler part such as tanks, immersion heater and old boiler. Such respect for my house as they worked cleanly and neatly. Pipework is a work of art and they kept asking if i was happy with what they were doing. Keep the boys topped up with coffee and they plowed on with job. Great guys and explained everything. Thank you

S.

Our first experiance with GWE, and so far very pleased with the service provided. Steve came on time to look at the job of having a new radiator and pipework fitted and the system flushed, and we recieved the quote next day. We thought it was a reasonable price, so went for it after reading glowing reviews. Steve is a nice fella and gives you confidence in what he's doing. He's coming back to service the boiler and gas fire aswell. Ladies in the office are helpful and friendly too. On our experience so far, we will use them again should we need to.

M. H.

Scott from GWE visited, did the survey and laid out the options for a new boiler and radiators with the including the "HIVE". Very very professional. He left the final decision to us. No high pressure sales stuff. We decided, he quoted and within 24 hours had the quote which was straightforward. This we accepted and the work was carried out two weeks ago much to our delight. Andy was the engineer who fitted and then a follow up visit by AJ to finish off some bits and pieces. Nadine in the office was superb as was Jamie. The point being that behind Scott is a team who are totally focussed on customer service. Highly recommended to anybody considering a similar requirement. Mick Hull

A. C.

Better than other plumber's we tried to fix thermostat in mixer shower as rather than state we needed a new shower GWE removed the faulty thermostat and fitted a matching part. Not only does it work as well as the original it has saved us £100's and the hastle of fitting a new shower and retailing. Very quick and efficient and plumber wore a mask during the covid lockdown. Highly recommended.

m. h.

Well done. Quick accurate quote, installed quickly, no fuss.

A. P.

Glen came out and performed a boiler service today. He was on time and carried out the job quickly and efficiently. We will definitely recommend you to friends and family and will be booking our next service with you in 12 months time.

M. B.

The service from the team was first class all the way from the initial survey to vacuuming the stairs at the end of the job. The team replaced and relocated a boiler for me as well as installing additional radiators. Professional attitude and approach all round. Will be using again

L. E.

Good quality work and respectfully of property. Friendly and fast.

M. B.

I highly recommend this company. They responded to my request for a callback within the hour. A technician arrived at my house as arranged the next day, diagnosed all the issues with my boiler and fixed them all within the hour, charging the agreed call out fee.

J. M.

GWE were a first class company from initial contact to completion of the work. Went through our options thoroughly and didn’t go in for the usual hard up-sell. Completed the work quickly and cleanly, no hidden costs, all good.

S. H.

I find GWE very responsive, helpful, and efficient. My experience is of a team that provide a first class service that I would be happy to recommend.

I. W.

Called Tuesday AM plumber arrived as arranged and completed work on leaking valve quickly - Excellent job well done and great service. Thank you Scott and your plumber.

D. W.

I recently had a new Worcester Bosch boiler installed by GWE, the end to end experience was very smooth and professional. The package includes a 12 year parts & labour guarantee, I would highly recommend to anyone in the Dorset area.

D. Q.

I had GWE replace my old standard type boiler - a tank-fed Hot Water and Heating system, with a new combi-boiler and pressurised heating system. It was definitely far from a straightforward swap, and was done at the height of the heatwave. The engineers who did the work were polite, knowledgeable, and hard working. I'm very happy with the service, and can heartily recommend GWE.

a. g.

Boiler service, and subsequent repair to leaking vent. Initial site assessment was conducted promptly, and subsequent quotation was very clear, noting that any final bill would reflect detailed changes (up or down) which were related to actual works being more (or less) complex than original estimate. Specifically this related to labour costs (and time), rather than actual costs of parts. In the event, the work was done faster than expected, and the final billing was less than the estimate. Very professional all round.

J. T.

Cannot fault these guys. I called for a quote on Wednesday and my brand new boiler was up and running 2 days later. Every person I dealt with was super helpful and polite, and I really appreciated the patience and advice I was offered when I clearly had no idea what was what! The entire process was simple and easy. Your boiler dying is generally one of the worst things that can happen as a homeowner but these guys made it stress-free and were even happy to let themselves in so I could stay at work when they returned to do the power flush. Very happy customer!

B. L.

I had a boiler service today. The engineer was friendly and efficient and left everything tidy. I’ve always had good service from this company and would recommend them!

D. G.

GWE fitted us a new boiler and all the extra work associated with that. Everything was done in a very efficient and tidy manner. All the GWE staff I spoke to were very polite, knowledgable and helpful. Oh - and their quote beat all their competitors. Highly recommended.

L. W.

GWE fitted out boiler in the time they had quoted, cleaned up after themselves and all for a very competitive price. Excellent and would definitely use again and have recommended them to friends and family.

D.

Prompt, polite, efficient and professional. Re-located and installed new boiler within a week of the quote. I recommend GWE

J. W.

Been using these guys ever since we moved to Southbourne 7 years ago - always a great service! Highly recommended!

A. D.

REPLACEMENT OF A CORRODED 'LEAKY' ISOLATOR VALVE Fantastic service received throughout, from initial call through to job completion and all done on the same day! The engineer 'Martin' was superb, really friendly chap who was considerate about making sure he left the work area clean and tidy after the works were completed. Nice tidy job and full explanation of what works were carried out. Thanks GWE. 5** service and will definitely recommend you to Friends and Family.

R. S.

We have been working with this firm now for a few months and are faultless. They are honest, reliable. The team in the office from the engineers on the road are always approachable and make my job as a property agent a lot easier.

N. P.

GWE fitted my new worcester bosch greenstar 30i combi boiler on 20-07-2020 and all the extra work associated with that. Everything was done in a very efficient and tidy manner. All the GWE staff I spoke to were very polite, knowledgable and helpful. Highly recommended.

B.

We recently had our boiler serviced by GWE Plumbing & Heating. The engineer was polite, professional, helpful and efficient. We now have peace of mind knowing that our boiler has been serviced properly by a reputable local company.

C. G.

The sevice technician was prompt on arrival and carried out his duties in an efficient manner. Second year of using GWE Southern and I will be using them again for my annual boiler service next year.

M. T.

used before and will certainly use again for my annual service. To me it makes a lot of sense and I would never take out a contract. Just put the money in a separate account so you can call on it if and when you need it

C. H. L.

I've been using GWE for several years. They always provide wonderful services, no matter which of their staff members did the work at my place. Highly recommended!

n. a.

all the equipment was delivered in the morning of the job.the plumber arrived and the new boiler was up and running by the evening.the next day they cleaned all existing radiators pipes and checked all was working properly. very impressed with all service.

D. P.

Excellent service and price, Martin fitted the boiler and Matt cleaned the system, both engineers were professional and friendly. I highly recommend this company.

J. L.

Converted our boiler system from standard to combi. Both Martyn and Matt were very hard-working and friendly, and did a very thorough job, going above and beyond our expectations.

S. B.

Very good local company providing great service. Boiler fitted during first lockdown and first service just completed. With thanks

T. C.

GWE installed my combi boiler - very fast, efficient and friendly service. Still use them today for any plumbing jobs that need doing. Great company.

S. F.

This was my first yearly service after the installation of my Worcester Bosch in March 2019. Martin did a first class job and cleared up a few queries I had about the performance of the boiler.

R. B.

Very pleasant engineer visited our flat to perform a boiler service. Seemed vey efficient and thorough !

L. H.

Thanks GWE. Andy & Glen your fitters did a great job fitting my CH and Kitchen Plumbing. The work done I am pleased to say was of an excellent standard so much so that my kitchen fitter said it was the best pipe work he’d ever seen. Received excellent customer care before and after fitting from the office staff too. Will use again and highly recommend ! Ms Simpson, Southbourne.

R. O.

Reliable efficient company. Installed new boiler two years ago. Now had second service. Again just proficient.

C. W.

Great company from both a personal & landlord prospective. Always able to help. Everyone I have had contact with is friendly, efficient & professional. I wouldn't hesitate to recommend them to anyone.

K. T.

Excellent job of fitting a new boiler which wasn’t straightforward. Did a really neat job and for a good price. Will definitely use again.

K. H.

Needed a replacement boiler in a hurry as we were having to go abroad , quoted next day, replaced within a week including modifications, . GOOD JOB DONE

B. C.

Couldn't fault. Knowledgeable heating engineers, polite, clean and tidy. No mess left anywhere. Reliable, came when they said they would. Definitely use again.

B. H.

Great company.....fast and efficient. I have used GWE for around 5 years now, they are always friendly and knowledgeable and clean up any mess they have made. Would recommend them :)

P. S.

Prompt and efficient, called on a Thursday re broken boiler. visited on friday. parts fitted by the tuesday. During Virus lockdown. Top response. Very good experience.

R. K.

Very efficient service. Sorted my boiler

J. l.

Excellent service, could not have asked for more! All staff and engineers have been great to deal with, clean and tidy boiler replacement.

S. S.

This company were brilliant. Quick, efficient and very patient with my elderly confused mother. Would definitely recommend and would use them again.

S. S.

Really recommend GWE, brilliant company who solved our boiler problem so fast! We discovered we would need a new boiler so gathered a number of quotes, they were much cheaper than a number of other companies, they were able to instal the boiler within 2 weeks of the quote which at this time of year is amazing & the guy who came to instal the boiler was really lovely, they left the house very tidy, filled any holes and cleared away any mess! 100% recommend

Y. G.

Boiler serviced by an extremely capable engineer who checked the system was working properly and sorted out a problem with one of the radiators As always v satisfied with this company which I've used for a number of years

P. A.

Changed a boiler in seven hours, in an akward position, with no fuss, and no mess. Very professional.

J. “. j.

Great service came out for an emergency repair to a tap. Arrived in the time slot and fixed the leak. Couldn’t be happier with the service given

T. O.

the engineer arrived on time, he did a thorough job servicing our boiler.

j. l.

very good job . on time . tidy up after .

J. E.

Excellent service, fitted a pump to resolve my very poor water pressure problem in a flat

M. B.

Have used GWE twice they were very efficient.punctual, and reasonably priced. Would use them again when needed....

L. H.

Used GWE on several jobs, always honest, reliable and friendly, reasonable prices. Wouldn’t go anywhere else.

C. R.

Excellent. Quick, efficient, polite and tidy. Very good job, nice installers and fair price.

E. M.

really excellent service from both on the instalation of our boiler and the follow up service

D. B.

I rang GWE for a quote on a replacement boiler and immersion tank. Scott came the next day and gave good advice and the quote was e mailed the following day. The office ladies were very helpful and polite and answered any questions I had promptly. I had the Worcester Bosch boiler installed within three days of giving them the go ahead. A J and Matt arrived at 8a.m. and the installation was completed the same day! These two guys were excellent and very professional in the way they worked together. I would highly recommend this Company to anyone wanting a polite , efficient , honest plumbing service. Well done! Many thanks, David Butler

P. S.

Excellent service. Attentive, efficient and honourable. A very helpful organisation you can trust. Thank you.

K. O.

Always use these guys, very professional and reliable I wouldn’t use anyone else

S. E.

Excellent all round - availability of time-slots, work standard, timing - all fine. Thank you

J. B.

Excellent efficient service. Friendly staff and very prompt

G. K.

Very pleased with GWE - always polite and on time. Great service.

J. M.

Great people friendly and professional. No need to go anywhere else you can rely on the team to provide the service and quality you expect

K. P.

Great service, on time, friendly & professional. Will continue to use at new address. :)

A. P.

As always everyone at GWE are courteous and professional at all times.

A. F.

Superb job, very friendly and professional, highly recommended

A. H.

Super guy, super job!

L. V.

GWE staff with whom I spoke were very polite, they gave me honest and clear information without "small print" and defended not only their interests but mine as well, offering me different options and not just the most expensive one. Knowing them has been a blessing. I am fully satisfied with your services.

D. G.

Replaced combi boiler. Excellent in all respects.

S. M.

Great service as usual thanks to Glen and Tracy

R. S.

I've always had a good service from GWE

J. K.

Reliable and efficient service. Recommended.

L. J.

Excellent service as always. Thank you!

J. S.

Prompt arrangement to carry out gas check.

M.

Fast, efficient and easy to deal with.

P. B.

Quick response - polite & efficient service

D. R.

Very friendly and helpful

c. n.

Excellent response and work carried out.

M. S.

We got GWE to replace our old combi boiler, and we opted for a Worcester Bosch as Which? reviewed them as most reliable. GWE are accredited Worcester Bosch fitters and we opted for them because of that and also because their qoute was reasonable. The engineer AJ arrived on time and was friendly and informative. He worked very hard to fit the new boiler, resolved an issue that arose during the work really effectively and explained about it really clearly. AJ did a really brilliant briefing on how to use the boiler and cleaned up very thoroughly after himself. The whole customer service experience was really excellent.

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