Reviews of PlusHeat. (Plumber) in London (London).

PlusHeat

261 Reviews

168 Comments

Plumber

Repair service

27 Old Gloucester St, London WC1N 3AF, United Kingdom

Description

Information of PlusHeat, Plumber in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of PlusHeat

Reviews of PlusHeat

D. R.

Nicky was great! I had trouble filling in the online form so she completed it for me! She explained everything clearly, all emails and invoices were sent straight away, and Mike called 15 minutes later with a date and time for the engineer to come out! Overall great experience, I am a new customer to Plus Heat and this is my first enquiry!

P. S.

Had a problem with progressing an online request in respect of a boiler issue. Spoke to Georgina in the engineering team and she quickly identified the cause of the non progression and immediately booked the job in for an engineer visit. Very professional and efficient and very impressive customer service.

T. T.

The service representative Georgina was extremely helpful in booking a same day support call for a vulnerable person. The combo boiler for the tenant just stopped working. The engineer found and repaired the fault 4 hours later. Fantastic service.

K. C.

I discussed my renewal quote with Nicky as I had recently received a much reduced quote from another provider. Nicky was able to propose a reduced quote for me, which although wasn't quite as good as the quote from the other provider, was still competitive. I therefore decided to accept the reduced proposal from PlusHeat. This has saved me the hassle of changing and ensures that I remain covered. Had I changed provider then I would have had no cover for the first 30 days, so thank you Nicky.

s. K.

Nicky was amazing over the phone , great communication and knowledge made me feel confident to use Plus Heat. I was very satisfied with the service , someone came out the next day when I reported the leak. Will definitely recommend !

h. M.

Adrian helped us so much to find the right plan, helped to save us money with helpful suggestions and information. We were in contact for a week or so while we shopped around and he was really patient with us while we chose our plan. Very professional and friendly service. Great prices and peace of mind with so much cover. Highly recommended by us!

I. M.

Prompt, friendly and efficient. Called PlusHeat and explained the problem about the leak. They arranged someone to visit the next day. He arrived masked, polite and competent after keeping us informed of ETA. Problem diagnosed, part ordered, and fitted two days later.

C. W.

Excellent service , from phone call to report boiler fault to repair completed in less than 4 hours . Engineers were efficient professional , Covid aware and respectful of property and customer .

S. P.

Very pleased I chose this company for my boiler cover. Every request I’ve made has been dealt with straight away. Everyone I’ve spoken to on this team has been courteous and friendly. Thank you.

A. M.

Arnmors Ltd Review for Georgina, I would like to write a review for Georgina in the customer services team who today provided excellent customer service when I phoned in to enquire about a discount for my premium renewal. She took the time to speak to a manager and secured me a discount on my renewal. She phoned me back to confirm the discount. Great service and thank you very much Georgina. Anuj

D. C.

Very responsive and good communication. Engineers seem very experienced. I had two call outs in last 12 months and in both cases I was very satisfied. I was unable to renew contract as they are on the expensive side.

S. P.

Easy to book annual boiler service. Friendly and helpful. Arranged and confirmed efficiently and received a prompt confirmation from the engineer assigned to carry out the service. Thank you!

T.

Extremely happy with this company and service, from the customer service over the phone to how fast they were able to resolve my problem. It actually felt like they cared to resolve my problem, and they were very patient with me considering I was very frustrated as it's just me and my child at home. I can't thank them enough!

2.

Engineer was very good,explained everything in layman's terms,which was great.Only down side,was given a 7am to 6pm slot,then informed he would be coming between 12.15pm and 3.15pm.Then,he called at 8.20am,and said he would be with me in ten minutes ! He said a few small parts were required.Plusheat then emailed me two days later confirming the "Job closed conirmation" ,which it wasn't. However,all sorted with a new date soon after that,but due to Christmas,the new date given was 3 weeks away,not ideal.

T. O.

Excellent Customer Service rep took my call today and was able to help with my enquiry - she was very thorough and explained everything very clearly. What a difference excellent customer service can make to perception of an organisation.

K. S.

Very friendly and helpful assistant… Very friendly and helpful assistant guided me through every query I had with patience and no rush very quick response and pick up time I didn’t have to wait even 5 minutes for my call to be answered thanks again Nicky

I. L.

Helpful team and very good prices. Joseph is very knowledgeable and has been easily contactable throughout my switch to plus heat. Pleased with their services.

C. K. R. k.

Engineer attended was very knowledgable and fixed the my central heating issue perfectly. Plusheat is very friendly customer support and highly recommended

C. A.

I’m very pleased with the service I’ve received from this company, their communication skills are top tier and they were able to sort out my issue very quickly and promptly I would highly recommend their service!

K. B.

Nicky took the time to understand the nature of my enquiry and very quickly identified the solution and managed expectations on turnaround times etc. Lovely friendly manner and clearly listened to me. Every time i've had reason to contact the Plusheat team i've been super impressed with the customer experience.

G. J.

After my boiler recently developed a fault I had to call Plusheat as part of my cover plan. The local company they used were excellent - fast, efficient and very knowledgeable - great customer service.

A. R.

Great value for my Boiler central heating cover. Boiler Service was carried out professionally and was explained to me the status of my system. Hopefully I would not need to call them out for a fault, however, I'm sure they will not let me down.

J. K.

Nicky is great. Great customer service, very empathetic and understanding. I wish all customer service was given to this high standard. Nicky is an asset to Plusheat!

J. B.

Excellent service from Plus Heat. Would definitely recommend. Engineer arrived on time, polite and courteous. Boiler needed a small part, he returned a week later to fix. Excellent communication from plus heat. Received a call from then after work had been completed to ask if I was happy with the service I received.

L.

Very happy with the service would definitely recommend. I had an engineer fix my boiler same day!😊

L. C.

Some of the best service I’ve had with any company before, had a major problem with my boiler last weekend, they sorted it ASAP, could not be happier, Thankyou to the gentleman who came out to help

N. R.

Very good service. Had to cancel the service as no longer required. Very easy to do. Accounts department very helpful.

H. R.

Gina dealt with my request for a breakdown call out quickly and efficiently….. So reassuring

M. D.

Had my Gas safety certificate done and response was quite good and satisfactory. Well done in this case

A. S.

Friendly and efficient service. Engineer arrived on time, called prior to ensure that I was still available. He was very professional and explained what needed to be done and how he would go about it. Completed the job, which was boiler related in good time and cleaned up after himself even though the job required draining the boiler there was literally no mess. Customer service is excellent also and no longer than 5 minutes after the engineer had left they contacted me to see if i was happy with the repair, then contacted me the next day also just to make sure everything was still working up to expectations. Overall extremely happy with the service will be 100% recommending!

N. N.

Pros: Generally Answer phone fairly quickly, friendly staff, quick response for call out Cons. Do NOT purchase boiler replacement cover if Boiler over 7 years. They give you £400 towards installation of boiler ....here is the catch: not cash for a company of your chosing, you are restricted to going through them and very expensive quotes (£1200 more expensive than quote from local company for same boiler) which is very suspicious business practice for an Insurance company. Engineers do not seem to go through Vetting process and PlusHeat will NOT take ownership for errors engineers have made. Response time terrible on bank Holidays

L. C.

I was more than than happy with the engineer. He called to tell me he was on his way, he was polite and seemed knowledgeable. I only deducted a star because the original email I received said I should be contacted the day before the visit to confirm the appointment and to give me a shorter window of time to expect a visit but I didn't receive that

V. N.

Great customer service, my enquiry was answered promptly and efficiently. Will definitely recommend this company this company to my friend and family!

M. N.

Been with Plus Heat for my boiler cover since last year and had to call them (4.30 pm) to report a fault. Engineer arrived in under 3 hours (7 pm) and got boiler working bit advised need ed new part. Arrived next day (1pm) with part. Absolutely excellent service from start to finish would not hesitate to recommend

A. C.

Reported two faults with my plumbing the response from PlusHeat was superb. Plumber arrived within an hour. One job repaired the other needed parts which were ordered and fitted ASAP PlusHeat kept me informed all the time. Fantastic service

J. F.

We had a good experience. Plusheat arranged an engineer the same day we asked, but he didn't arrive, it turned out because of a bereavement. We arranged a second appointment. Richard was excellent, both indeed and manner, and solved the problem. To be fair Plusheat checked with us the day after we reported the fault and again during. I would have said 'excellent' if the first engineer had turned up, which wasn't Plusheat's fault.

C.

Signing up to PlusHeat has been a great experience. The advisor was brilliant (Adrian), calling me back, taking time to explain the products and the various options. He was polite yet friendly, patient and professional. He made sure all the details were correct and that I understood what I was signing up to. I feel I have the deal I want rather than the deal they wanted to sell. Fantastic service, just hope they are as quick and helpful when it comes to visits and servicing.

P. D.

I've been a client for over six months, having some landlord policies. Everything has gone particularly well, and I'm very pleased with the services that they have provided. I had a boiler failure in June, and the response was very quick and efficient . The Gas Safety documents and bank direct debits have all gone through very smoothly, giving me a pleasing feeling, that I hope to have a long and stress free relationship with Plusheat for hopefully a long time.

m. C.

They sorted out for me to have a service straight away and kept me informed.

A. a. O. D. I.

Extremely efficient service. Engineer arrived on the dot for scheduled appointment, very courteous and respectful of Covid measures. He was very thorough in completing the boiler service whilst working in a timely manner.

S. L.

great customer service great engineer Some difficulty reporting fault but it was my first time so mostly my errors. The engineer Ben was great and also thorough. I had a follow up call following day to make sure was well. The company seem keen to improve and to be helpful. A great first impression

C. D. M.

The insurance is good value, made easy with monthly payments. The customer service was great from the initial call to arrange service to the call to confirm all went well after the check completed . Stuart the engineer called before arriving, explained what he was checking and thankfully found no faults.

P. B.

On line, on a Sunday, I asked for a repair to a sink drain. The representative phoned me soon after and was very helpful. It turned out the repair is “out of plan”. This seemed reasonable. Within a very short time an appointment was agreed and at a convenient time. I later had to cancel and the same rep made this very easy. Thank you

A. S.

Excellent Service The first time I've had to call out a Plusheat engineer . It was for a leak coming from the pump on the heating system situated in a tight spot in the loft and leaking through the ceiling and light fittings at around 10pm . After I called the helpline Jerry called back within 20 minutes or so and arranged an engineer to visit who got here by 11pm and had everything fixed by 12am . Jerry then called the next morning to make sure everything was satisfactory . Excellent , efficient and swift service.

U. V. D. B.

Excellent service, no issues with booking engineer. Engineer came and solved the problem quickly.

A. C.

Just called to report a boiler leak, couldn't be happier with the service I received! I spoke with Rebecca and she was friendly, polite and very helpful with a hint of humour thrown in. Would highly recommend from what I have seen so far.

K. C.

Very helpful when I was buying the policy, friendly, human, not pushy and above all fairly priced. Hopefully I will never need their services, but I feel confident that if I do, there will be someone on the other end of the line to make things happen. So far so good, great response time to emails and requests - very impressed.

T. a. K. H.

A friendly, helpful and honest customer service. A very good and one of the cheapest cover for our boiler, central heating, plumbing and electrics and peace of mind. Thank you for this and A1.

R. B.

Very Helpful and good value I have been dealing with Adrian Logan re taking out Landlords cover for Boiler, heating, Drainage, electrics and white goods for one of my rented property. Adrain was extremely helpful went through all the options explained everything clearly advised on what i needed and didn't try to upset anything. I feel the service was extremely professional and very helpful. He gave me time to digest all the info and phoned me back on time the following day to see if i wanted to go ahead which i have done. I would recommended this company and Adrian in particular

E. W.

Boiler serviced Arrived on time, friendly, efficient, kept to covid guidelines and did the job well. No complaints, thank you. We are so pleased we are with Plusheat,

Z. A.

Remarkable service! Excellent service! Honestly it was so simple to contact them and explain the situation. The call out was so quick within 3 days especially in this lockdown situation going on. The pakistani gentleman was very kind and understanding of the problem occurring and was quick to come back and fix it. Really really happy with the service provided. Honestly the best insurance experience i have had to date.

P. B.

Cannot Recommend PlusHeat Highly Enough! Excellent service from start to finish from PlusHeat. Helen who answered the first telephone call couldn’t have been more helpful and she arranged for an engineer to come out the same day to assess the problem. A part had to be ordered, but I was kept updated at every turn. The engineer who came out was very courteous and maintained social distancing at all times. I am so pleased I chose to go with PlusHeat after paying a fortune with another cover provider for less than half the cover we are getting now! Thank you PlusHeat.

A. N.

Great customer service, glad to have chosen plus heat. I've reported a repair needing done in my house and so far plus heat have been awesome, I filled out the repair online and got a call back about an hour later. I was then offered times to suit me for the repair including a Saturday, which I thought was impressive seeing as I reported on Friday evening.

P. J.

Great service, with very good follow-ups to ensure that a highlighted problem has been sorted satisfactorily. A recent problem with our Cistern was fixed most efficiently by the engineer sent by Plus Heat, and following a further two visits the cistern now works like new. Fantastic service, second to none and highly recommended. I wish we had found Plus Heat earlier.

K. o. l.

I've ony been with Plusheat a short time, the customer service is excellent- real people who seem to care . I had my annual service visit the other day which was prompt and efficient despite being surrounded by others who make excuses of Covid 19 for not doing things. I hope that the great service continues , and that I continue to receive great service and customer care , and also save money on what was an over priced service from one of the major companies. keep it up, your business model seems to work.

S. L.

The process to get an engineer was a little bumpy to start with but they really redeemed themselves. I think it was Joanna/Jayde who called me on Monday to fix the issue and she organized an engineer for the following day just as my heating had finally gone off. Steve the engineer was amazing. He stripped the boiler and fixed the problem, which was part of my yearly boiler check. He knew exactly what to look for due to the experience he had gained over the years of doing this kind of work. Although a bit bumpy to start with, Joanna/Jayde and Steve saved the day. Well done Plus Heat. Don’t forget to add a yearly boiler check to your policy. It is worth it. Read 1 more review about PlusHeat

L. C.

This is my first experience of using Plusheat for my tenants. They updated me by text, which is a great idea. I had previously used another well known company and was very disappointed with both service and cost of policy

P. R.

Ryan was very helpful, he booked in my service for the near future. The only suggestion I would make is that previous providers of this service would send annual reminders when boiler service was due. These are easy to forget and an automated reminder would seem a good way to prevent this. I’m sure it would improve safety and by catching problems early it might head off expensive claims and reduce premiums..

L.

Nikki was brilliant and helpful Nikki was brilliant and helpful. Sorted my issue immediately and expeditiously

w. f.

I was not too sure of this company as I had not heard of them before. I have now been with them for 2 months and hoped that I would not need them but sods law I had a problem with my boiler this morning. I stay in Glasgow and thought this would be a problem. The staff member who I phoned was great, he took all my information and said leave it with him to sort out. Within an hour I got a phone call from the heating engineer and am glad to say my problem is now fixed. I cannot thank plusheat enough and would definitely recommend them. Great service from start to finish. Even got a courtesy call to ensure I was satisfied with the work carried out by the gas engineer. Thank you Plusheat

J.

Excellent customer service and response from PlusHeat. My (old Worcester) combi-boiler developed a leak. They quickly (same day) got me in contact with a Bosch representative who arranged for an engineer to be despatched to resolve the issue.

M. T.

Had an issue with my boiler and Plusheat delt with it in a timely manner

A. C.

It's been a long time. The problem started in January. Due to lockdown, it was inevitably delayed but it needed another call to get it going again. Once the call was made, things went very smoothly and the problem was solved within a day. I am led to believe that PlusHeat no longer use the company that first attended in January. Which, if true, is a good thing.

F. B.

Plus Heat dealt with the problem quickly with the electrician coming the following day, Callum the electrician took time working out the problem and explained what he was doing throughout, and had a truly engaging manner. He solved the problem and checked that it had not re occurred in other switches. He did an excellent job

A. J.

I had been a customer of British Gas for many years and despite that the price kept going up. I decided enough was enough and came across Plus Heat. I am getting a much more comprehensive cover for a lot less each year and the service is superb. I would definitely recommend.

C. L.

Just joined Plus Heat and spoke to Adrian in their call centre who set up my account. Very impressed. Not had to call them out yet but if they're as good my initial contact with them then I think I'll be on to a winner.

I. S.

Problem fixed within the hour! Our tenants reported that the gas boiler is not working. I reported the fault online on the Plus Heat portal and was waiting to hear when the engineer will arrive. Next thing I was informed by the tenant that the engineer has been and fixed the fault. That's what I call a great service. Problem sorted before the admin has been completed.

A. D.

Proactive service kept me updated. Engineer arranged straight away, followed up with emails and telephone contact. Very pleased with the outcome and excellent continuity.

D. J.

Excellent service and very easy to set up, value for money. We had a service on the boiler and the engineer was a gentleman, he arrived on time and took all the precautions he had to with the Coronaviras. Definitely value for money.

J. P.

Annual Boiler Service… Called to arrange annual boiler service. Friendly office staff. Was advised of status of my request throughout. Engineer called to check timings. Very efficient. Thank you.

J. T.

Recieved a month off for referring a friend. Easy sign up

J. B.

I had to call PlusHeat as I had a problem with my boiler. My telephone call was answered promptly and the details of the problem taken down. Within 10 minutes I was contacted by an engineer to book an appointment to come out to do the repair. Very pleased with the service I received.

J. B.

Plus heat is a very efficient company. We had cause to call them for a diverted valve repair on on our boiler . This could not have been carried out more efficiently. Thank you Plus Heat.

D. G.

We were out of hot water and the engineer came and sorted it quickly. Luckily it was a quick fix. Engineer came in within 3 hours of reporting the issue as well. Renewed the service for another year.

G. C.

Great service and efficient delivery After a multiple frustrating experiences with British Gas HomeCare, it was a delight to find Plus Heat - who answered the phone promptly, without the lengthy waiting time I repeatedly experienced at BG, and sorted out what I needed and made it happen quickly and effectively. So far top marks.

S. F.

All staff very efficient and helpful but I would particularly like to thank Max who was excellent. At such a difficult time, he managed to get an engineer, who could provide the particular part required for my boiler, to me within a day. Thank you Max!

C. M.

Excellent service in challenging times. The customer reps were great at keeping me informed and getting the work done . Work was well done and very polite and friendly plumber. Highly recommend.

d. m.

Helpful friendly service, they treat you like a customer .

L. M.

Very happy with the engineers servicing our boiler.

N. H.

Adrian was very helpful in finding the best deal and price. Everything was set up and a service appointment booked within 15 minutes.

S. P.

A well organised company, who put their customer first. I had PlusHeat attend my heating system. After assessing the boiler they had to get spare parts. while getting the part they called me number times to provide updates. the engineer (Sameer)who came to repair the boiler was very friendly who explained what the work involved and how long it would take. A company I would recommand to anyone. A hazzle free company

J. R.

I found Plusheat pleasant and helpful to deal with. Their customer service shows concern for your problem and follows it through to completion. If you are unhappy with the outcome they are willing to arrive at a solution which satisfies you.

A. A.

James was Very kind and offered good service. Couldn’t fix on the same day the pump had to be replaced, Was even given a heater. Came back next day, everything fixed.

D. F.

After confusion an outstanding service There was confusion between Plus Heat and Groupon about the start date of the boiler service deal, which resulted in the service, booked online being cancelled twice. However the engineer who finally attended provided an outstanding service.

S. B.

Fantastic service. Would recommend to anyone. Great booking with efficient and friendly service. Prompt appointment for same day. Plumber was helpful, tidy and solved our problem quickly. Truly excellent service.

E. K.

Nicky was friendly and helpful and answered all my queries

N. S.

Brilliant! Have been with plusheat for a while now and have had to call them a few times, always helpful and friendly and sorted problems. Last spoke to Max who I have to say is one of the best, lovely to chat to and super helpful!

M. K.

Boiler service Very easy to arrange. Prompt booking next day return with parts to replace faulty parts. Boiler good so far!

I. M.

I had a lot of questions about the premium cover being that our boiler is 18 years old and expecting a better service than our previous provider and at good value for money too and although the customer service did take a little time to respond at least they did with clear answers.

J. B.

Find these very reliable I have called them out twice and both calls were dealt with efficiently. The engineers arrived promptly and solved all problems, would recommend not a bad price either.

k. o.

Great communication throughout process to repair boiler

K. T.

Our experience with Plus Heat has been very positive so far. Very happy with work carried out by their engineer.

F. A.

Prompt service, good repair guy, fast, efficient.

B. T.

I could have given 5 stars and had it not been for the initial problems I would have. Having a successful business is about how you overcome problems and they did it with style. Thank you for getting my hot water back up and running.

J. S.

Excellent Service... MUCH better and faster than when I used British Gas's service! Super fast, super helpful! virtually sent someone to help me immediately! MUCH better than the service I used to get with British Gas!

T. B.

Excellent service, very helpful and professional.

c. f.

Took a little longer than we'd have hoped as parts needed to be sourced. Boiler fixed, decent engineer who took time to make sure it's working properly. Very pleased

N. P.

Nathan who is a plusheat representative fully understood my boiler cover and household requirements and guided me through the procedure professionally and without any hold ups

A. G.

Engineer Shane arrived on time, carried out the annual service in a very professional manner, clean & tidy workmanship. Will request him for my next annual service.

S. W.

I used the services of plusheat for the first time and found them to be fantastic- I had no hot water there was an engineer at my home within 24 hours I would have no hesitation recommending plusheat and would encourage everyone to use them it’s so nice to use a company who value customers and their customer service advisors are so helpful and actually want to help.

J. W.

So far, so good. Significantly cheaper than my last provider for what is exactly the same, if not a superior service. Good business.

C. A.

The service I have received from both PlusHeat and the engineer who came to service my boiler can only be described as outstanding.

M. K.

The service has been great The service has been great. Fathima was able to help me with finding the best options and ensure that I have the right information to make the decision. Great work Fathima.

B. K.

What the engineer did was good, he did misinterpret the order and didn't realise it was the radiators he was to look at. Once he realised his mistake he had a quick look at them, but the whistling noise still persists

J. B.

It was my 1st time of using Plus Heat They were on time polite clean tidy & friendly, they also took the time to explain properly, nothing was too much trouble.

K. C.

Not long been with PlusHeat but very happy with them so far, great customer service, very polite and friendly, keeps you up to date, would highly recommend them. Thank you, PlusHeat

C. D.

Plus Heat are a great company to work along with on a daily basis. Keep up the great work guys, Karen & The Combi Doctor team

S. C.

Nathan, my contact person, was excellent. Nathan was very helpful, well informed when answering my questions and is one reason why I decided to go with PlusHeat

s. d.

Prompt, knowledgeable and fixed problem. Protected for Covid-19. Identified fault immediately and resolved quickly. Courteous, friendly and respectful.

m. o.

Reliable friendly engineer Reliable friendly and knowledgeable engineer, got the job done quickly and professionally.

L. K.

Great service Great service. Arrived on time, very friendly and got the job done. Highly recommend.

J. G.

Couldn't ask for better sevice very helpful, plumber went over and above to sort out the problem, definately recommend and follow up phone call to make sure everything was to my satisfaction, i now have a toilet that flushes and not continuously running

S. D.

I have been with Plusheat for a couple of years and am fully satisfied with the service.

S. H.

good price, only had to make one claim last 12 months which was not the best of experiences but hoping that was a one-off with the contractor rather than PlusHeat

P. C.

Fantastic service. Have been called out multiple times and done efficient and effective work.

s. a.

very good service from plus heat - couldn't do enough to get the problem resolved.

N. V.

Engineer arrived early and carried out service efficiently and promptly a1 very good!

J. S.

Helpful staff and great product

S. R.

Very friendly assistant who explained process re gas safety check and how to order a repair etc via the website

H. S.

Very helpful and nice to speak to

S. M.

Very friendly customer service and good value for money when compared with British Gas.

G. W.

The engineer came and was courteous very knowledgeable - brilliant quick and efficient service

S. C.

5 star all the way What an amazing service from start to finish could not recommend them enough. Faultless from start to finish

o.

Job done in a breeze!I Max ,want to thank you for all the support and concern.Your attitude and work level not often seen today, so keep up the good work!

M. K.

Great service, i am amazed with the service been provided especially during the COVID-19 crisis. Very fast service...

P. H.

Excellent. My contact Ryan couldn’t have been more helpful and we had a chat too!

L. N.

Really great service, quickly sorted problem and resolved it. Definitely recommend.

U. F.

Great service. I wouldn't hesitate to recommend Plus heat. Jeanette Down

P. H.

Adrian is a top man, great customer service!

G. H.

30/12/20 Everything worked out OK, job done in an hour. Things all working as it should.

D. I.

Adrian was so helpful and gave me honest advice about which plan I should go For .

C. R.

The guy who dealt with me was very helpful and polite very good employee for the company

W. A.

Efficient customer service.

A. E.

Great service!

J. W.

Prompt arrangement of drainage blockage clearance. Pleasant telephone staff.

d. g.

Great customer service every time I've reported a problem. Highly recommend.

R. D.

Good price to cover boiler and servicing response good on telephone

T. M.

We have very good experience with PlusHeat. Good customer service. 👍

J. C. S.

Quick replies to enquires. Work undertaken almost immediately.

J. H.

Quick to fix an issue I had, very friendly staff!

T. R.

Great customer service and prompt repairs. Highly recommended.

s. g.

Great service even with the Covid 19 Very Happy.

N. H.

Friendly and helpful!

V. S.

Great customer service. Always on time, solving the problems. Thanks 👍👍⭐⭐

D. R.

I have found Plus heat to be a very efficient and reliable comany.

W. W.

Great overall service at a very good price!

A. K.

Excellent service and very friendly staff.

T. P.

Great service, nice and easy!

J. T.

PlusHeat gets things done. Right & proper

A. J.

Customer service very polite and professional

J. C.

Great service! Great service! Had to put a call in to deal with a leak on my boiler on Sunday. It was a bit urgent as it was dripping onto my kitchen sockets and we are pensioners. An engineer attended within an hour and corrected the problem with minimum fuss. He was friendly and informative throughout the visit. Thanks PlusHeat!

R. N.

They just get things done

L. W.

Prompt responses to problems and efficient administrative systems

A. G.

Excellent customer service

K. A.

Prompt and efficient service

a. t.

Excellent service, thank you Nicky

A. F.

The engineer carried out boiler service today. He was polite, asked if we had any problems, explained what he was doing and said if we have any problems, to call. Exceeded expectations, better than Scottish Power

T. S.

A Profession Customer Success Team! I called PLUSHEAT to query my bill this afternoon and got through to Nicky in the Customer Success Team. She was very polite, calm and cheery and dealt with my query in a very professional manner. I’m very happy to be renewing my annual contract with PLUSHEAT again! Thank you:-)

L. D.

I spoke to Nicky at Plusheat about the cost of renewal of my policy as it had gone up by £65 which I didn’t think was acceptable. She got the price down from £267 to £212 - only a £10 increase on last year. She was very helpful.

S. S.

w. e.

S. P.

S. W.

P. W.

R. C.

C. M.

M. J. V.

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