Reviews of WPJ Heating | Plumbing & Heating Services In London. (Plumber) in London (London).
WPJ Heating | Plumbing & Heating Services In London
15 Falcon Rd, Battersea Park, London SW11 2PJ, United Kingdom
Description
Information of WPJ Heating | Plumbing & Heating Services In London, Plumber in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of WPJ Heating | Plumbing & Heating Services In London
Sunday
Closed
Monday
8am–6pm
Tuesday
8am–6pm
Wednesday
8am–6pm
Thursday
8am–6pm
Friday
8am–6pm
Saturday
10am–4pm
Reviews of WPJ Heating | Plumbing & Heating Services In London
R. B.
WPJ installed a new boiler and gas line for us at short notice. The engineer and team were very experienced, professional, personable and tidy and worked with minimal fuss. Excellent work, we would not hesitate to recommend.
m. a.
WPJ serviced our boiler. From start to finish I was incredibly impressed. Great communication, turned up on time, did a good job and charged what they said they would charge. In todays climate it is hard to find this level of service. Highly recommend WPJ Heating.
C. G.
WPJ Heating engineers replaced the water pressure pumps on both the hot and cold supply. The two plumbers were very polite and tidy and, despite their young age, seemed to be very experienced. It was a pleasure having them working in my home. WPJ Heating was recommended to me by my neighbour. Thank you, Chris.
S. G.
Amazing team - from pre-purchase guidance, to billing, to installation and post installation support. The team was very helpful in identifying the right boiler for me, arranged for the installation within 2 days. The installation engineer was amazing - he patiently explained all the controls to me. Highly recommended service!!
M. K.
I had a new boiler installed by WPJ in October after the previous one had ceased working. The quotation I received for the work was explanatory and detailed. I am pleased to say that the engineers who fitted the boiler (Guy, assisted by Josh) were timely, professional, and hard working throughout the job. I would definately consider WPJ for any future work. Thank you
H. A.
I had my water boiler replaced with a brand new one. The company is close to where I live. I requested a quotation from them online. They gave me a call straight away. Half an hour later an engineer came to assess my old heater and discuss our requirements. An hour later I was sent a quotation which was better compared to others. Installation was done a couple of days after in a timely and professional manner. I would highly recommend WPJ.
K. P.
WPJ did an extremely satisfactory job for me a few days ago. The problem was correctly diagnosed, the necessary parts were ordered, and the repair was executed promptly and efficiently. The very smelly WC smells no more!
Charlie did the actual repair and was great, as were the other two engineers who madethe original diagnosis, they were all professional, punctual and courteous, and communication with the office was good.
The invoice was very reasonable.
I have no hesitation in recommending WPJ and would certainly use them again.
M. H.
We used WPJ Heating for a long overdue boiler service and maintenance where issues were starting to surface (small leak, loss of pressure and sluggishness). The WPJ technician who came was polite, on time, professional, fully equipped with PPE, and fixed all issues, that were revealed to be minor. We will use this company again.
M. G.
Promptly responded when I had a problem with my central heating system. Good price, quick call out, effective service. Recommended.
M. H.
A class operation for a boiler replacement: a careful inspection by a knowledgeable representative of this South London firm, a quote that beat the much-hyped online companies, and a diligent and determined engineer (Kevin Bartlett) who sorted a variety of problems presented by my ageing central heating system - and despite the installation taking a lot longer than expected, no extra charges. Highly recommended!
M. B.
Fiirst rate Company. Complete new Boiler and installation and repair of 3 pipe leaks and Immersion repair. Very efficient workman, polite, extremely tidy and excellent Supervisor. Office very efficient with advice of which Boiler was suitable for the property. One of the best Companies I have ever dealt with. Highest recommendation.
J. D.
I had my boiler replaced, they explained the issues with the old one very clearly and the whole process was smooth and professional. The price was reasonable and my heating works better than ever now, thanks WPJ.
J. L.
I have used WPJ for several years now and have previously rated them as 5*. Unfortunately, a recent experience has left me with a sour taste in my mouth.
Historically, I have only used them for anything related to the boiler (installation, maintenance, queries etc.) and for that, they are excellent. Their quotations are detailed, and transparent. Their engineers are extremely knowledgeable. Their workmanship is also excellent.
I recently chose to use WPJ for a valve leak repair. Unfortunately, I ended up being charged more than expected. It was not made clear to me that an initial visit to inspect and assess the situation was chargeable for a full hour even though the visit was only a few minutes long. Perhaps it was my fault for being naive in assuming that the quotation / estimation would be free.
Long story short:
Great workmen, and great experience with boilers. But bad with costings for general plumbing.
I have just seen that a recent reviewer had a similar experience to me!
G. M.
WPJ were a great find - the boiler died in my flat and from the first call to completion of the installation of a replacement they were great. Timely, professional and transparent in their explanations. Price was reasonable compared to other quotes and everything was done within 48 hours of the first call. I can't recommend enough, well done!
T.
WPJ heating were recommended off the Worcester website. Really appreciate the team sorting us an appointment so quickly and the engineer did an awesome job of fixing our boiler when others were refusing the job (Main Heat Exchanger replacement). I’m out the doghouse now the girlfriend has had a warm shower 😂
M. A.
Gas Hob installation and Gas Certificate. Very efficient and professional service, just as quoted and paying careful attention to neatness and cleanliness on-site. Very pleased and happy to recommend the company.
S. W.
Having just moved into my home, I booked a boiler service with WPJ and discovered my boiler had suffered water damage and was not repairable. They assessed the size of the home and were able to install a new boiler within 2 working days. They also responded to my many questions quickly and with patience. It was quite a job as the previous pipe work was not suitable and the house is also on 4 levels. Kevin and his apprentice did a wonderful job and were a pleasure to have in the house. They worked very hard to get the installation finished in a day, and even mopped the floor before they left.
I can’t recommend WPJ highly enough.
Wonderful service and a highly professional job.
B. H.
I have use WPJ Heating since I moved into a new house in Nov 2019. They are reliable, professional and easy to deal with. I had a new boiler installed, a couple of visits for other types of service and just now a Water softener installed. Always excellent work, manners and cleanness . I recommend
T. K.
WPJ originally came round to do a boiler service for our new home however this quickly turned into needing a new boiler given the state of the current one! They were able to install a new boiler the very next day! The engineers who installed it were very professional and the boiler has worked very well since then.
Would definitely recommend.
r. s.
Everything was done professionally and with the right result despite there being historical difficulties. Mark listened and used his expertise to fix the problems. WE shall continue to use WPJ
D. R.
Great service from WPJ heating. Two young professional engineers replaced water cylinder (boiler). They were polite, considerate of me working from home, cleaned up after job and explained clearly what they had done and advised me on future maintenance. This great service was provided during covid restrictions. They adhered to Covid guidance - wore masks and kept to the two meter distance. Wonderful service. I highly recommend.
C. H.
We were recommended WPJ by a friend and are so glad we were. Very pleased with the service we received from the home visit for providing quotation through to the installation of our boiler. The pricing was the most competitive of the three quotes we received and from the company we felt most understood the issues at hand and were most professional. Extremely efficient process for booking and payment. The work done on the day was clearly explained, and the work was done so neatly and with great consideration by a very nice professional. I can’t recommend highly enough.
S. L.
Excellent service and quality of work! We needed a new pump and thermostatic control installed to a shower, it was a complicated job that WPJ made look easy. Thorough workmanship, high quality, great communications from the office and overall fantastic service, highly recommended. Will definitely use WPJ for the future
D. W.
My goodness, these guys are so professional, efficient, and wonderful! From offering a quote to the actual installation of our Worcester Bosch boiler, they were beyond exceptional! Communication was amazing, workmanship was exemplary, and the boiler is a dream! If only we'd done it sooner! Our boiler was 30 years old! So I was as worried about installing a new one as I was about the safety of our old boiler. But Dean from WPJ was just marvellous! He made a big job look so smooth and easy and he was incredibly knowledgeable. We are delighted with WPJ Heating's extraordinary service.
D. M.
WPJ Heating installed a new boiler in my flat, the work was done on time with no fuss. They reminded me when the service was due and again arrived on time, worked quickly and cleanly and I would have no hesitation in recommending the company.
N. P.
We've used WPJ for a decade and have always found them to be brilliant. They're the only trade company I've found that I'm happy to recommend.
D. M. V. B.
WPJ is efficient, competent and is competitively priced. I dreaded to change my boiler, expecting a bumpy road ahead. I live in an old house where plumbing is quite tricky. But from the moment I called it was all straightforward. Appointment within 30 minutes, quote the same day and within a few days I had a new boiler. I am very happy!
F. T.
I found WPJ Heating to be professional and knowledgable from the very start. Straightforward advice from Will, clear pricing, very responsive to queries and then extremely impressed with a smooth boiler installation by Dean, at our home in Tooting Bec. I really couldn't fault the service and would happily recommend WPJ Heating.
B. B.
WPJ are very responsive and professional in the approach to getting the problem diagnosed correctly and repaired quickly. When they incorrectly repaired a leak in the system - they came round quickly to get it fixed and there was no charge.
A. G.
Have been using WPJ for 5 years or so. Installed my new boiler at my last flat at a reasonable price and useful when carrying out services / other work since
J. T.
Engineer was friendly and arrived on time to do my gas safety inspection. The certificate (with comprehensive set of relevant figures) was emailed to me promptly. Reliable and trustworthy service.
D. E.
So far so good - speedy and efficient response - polite and very helpful engineer - clarity and transparency with costs. I sensed my boiler had some issues and we now await a couple of parts for replacement. I would recommend WPJ and will update again when the repairs are completed.
M. O.
The engineer arrived bang on time and started work on the boiler straight away. He's polite and efficient. I am happy to recommend WPJ Heating.
G.
Very responsive to my online enquiry. They worked with me on the price I could afford in selecting the right boiler. Flexible in fitting around me tenants needs, especially at this time. They completed the job in the timeframe and gave a full summary to me of the work. Great experience.
B. L.
I used WPJ when I needed a new boiler. They were all very friendly and helpful and explained why i needed the new boiler and what was going to be done with a breakdown of costs etc. I used them to support local Battersea businesses, but i would highly recommend them to anyone with boiler issues and will use them again myself if i need to.
R. P.
We have been using WPJ for over 5 years now and they have never let us down. We've had a new boiler, a new bathroom and various plumbing work done with them and their work has always been exceptional. Their office staff are always very helpful and supportive. Couldn't recommend enough
A. B.
We used WPJ for a few plumbing jobs in our home and after shopping around we thought they had the best experience and good value rates. We had some new taps installed, fitted appliances and fixed all the radiators. Great customer services, highly recommended and will definitely use again, thank you very much!
G. B.
I would highly recommend WPJ Heating. Excellent customer service, installed our new boiler quickly, on time and at a reasonable price. Having previously had some bad experiences with plumbers these guys are a breath of fresh air. Even got a follow up call to check we were happy with the work!
H. P.
I have used WPJ Heating for a number of years and they are professional, responsive, efficient and the quality of their work is excellent. After maintaining my old boiler for as long as possible it was finally time to replace it. They have just installed a Worcester Bosch boiler as well as a Nest remote heating control and the whole process was seamless and I am delighted with the new one. Their plumbers are friendly, knowledgeable and solutions driven. I would highly recommend WPJ Heating.
P. D.
WPJ were prompt, friendly, courteous and efficient. They quoted in full, and explained everything patiently. We had a new boiler the next day. Couldn't have been better! In the midst of lockdown we still felt we were being looked after by a dedicated team, for whom nothing was too much trouble. Outstanding!
P. R.
After shopping around for a few boiler quotes, I picked WPJ because of their speedy responses and survey, and had great confidence in them right from the start. Very reasonably priced and fantastic service - installed my boiler the next day! Will definitely use again, highly recommended.
O. E.
I have used WPJ Heating many times now. They are reliable, efficient and amazing in an emergency. One of the best things about them is their flexibility as I have always been out at work when I've needed their services so between us we have managed to arrange the keys to be left for them, or picked up from me. It took many disappointed phone calls to other plumbers before I found WPJ Heating and now they are the only company I know I can rely on. They have a great understanding about how to look after their customers and are an excellent local company. I can't rate them highly enough.
G. B.
I've been using WPJ for a few years without any problems at all. I've found them to be very reliable, always turning up when promised. Their engineers seem to know what they are doing and have all been friendly and professional. There are cheaper (but also more expensive) plumbers out there, but I feel it's worth paying a little more for a better, more reliable service. The quality of work has always been very high.
J. M.
WPJ came and serviced our boiler today, turned up on time, smartly dressed and completed the work efficiently. Invoice sent two hours later by email and even let me pay online! Great company
G. L.
Very pleased with WPJ heating. Mark did a great job installing the new boiler I needed. They also managed to change the appointment at the last minute, as I was called back into the office. A very positive experience, thank you.
U. B.
I cannot fault WPJ for the work they did in fitting my new boiler. Kind, professional, understanding, trustworthy and a really high standard of work all done immediately.
I am delighted with my new boiler and wouldn't hesitate to recommend WPJ. I have had some bad experiences with plumbing companies before and WPJ have restored my faith!
J. G.
Writing a review about a large company based on only one member of staff can be misleading. But in a valiant attempt to resuscitate my (very) old boiler and eventually replace it with a new one, I have now met 5 WPJ engineers, and I can honestly say that in every case, their efficiency and expertise could not be faulted. The advice I got from HQ was even-handed without being pushy, and the pricing was fair. Overall - I felt throughout that I was dealing with a thoroughly professional outfit and therefore have no hesitation at all in recommending them.
A. J.
Excellent, swift, friendly and competitive service to change our boiler
R. F.
WPJ Heating came highly recommended and definitely lived up to the hype! They were able to replace my shower, which my contractors were not able to do, in a very professional and quick manner. Would recommend their services to anyone!
K. F.
We had heard from a neighbour that WPJ had done a great job installing her boiler. This was backed up by the many glowing reviews they had received online. So when it came time to replace our old boiler we decided to go for WPJ. PJ came to do an assessment and was thorough and clear in explaining our options. He even kindly helped sort out a leaky washing machine outlet pipe!
When it came to the actual installation the two plumbers who came round (Kevin and James) insured a smooth and stress free experience - and were courteous and professional throughout.
J. G.
As always, a prompt response from WPJ - and a very helpful and friendly technician`(Oliver), who fixed and checked out our radiators quickly and efficiently.
O. E.
When I found WPJ Heating a few years ago I was in the middle of a long plumbing nightmare which I had already spent lots of money on and not got sorted. WPJ were excellent! They let me drop my keys through their letter box and sorted the problem whilst I was at work.
Since then I’ve used them quite a few times and find them to be so easy to deal with. They always treat me well and always get the job done quickly. I know I can rely on them. There don’t seem to be other companies out there like them! Thank you WPJ Heating!! You’re Great!
T. B.
Having worked with WPJ in a professional capacity I'm always impressed by how driven they are to provide the best possible product and service to their customers.
They're professional, hard-working and great blokes - I would happily recommend them to anyone who needs a top quality heating and plumbing engineer.
S. M.
WPJ gave us a high quality service. When our boiler broke we needed a new one and decided to relocate the boiler and convert to a combi system. WPJ planned and executed the installation of the new system without causing us any problems. I was really impressed with the way they helped us work out how to reroute the piping in our flat and then did the job without causing mess or problems for us, despite carpets and floorboards needing to be taken up. We've saved a load of space (where the immersion heater and cold water tank were before), our bills are cheaper and the whole system is much quieter having required a noisy pump to operate before.
R. W.
We used WPJ for works at the office and home and on both instances the works were carried out efficiently and professionally. The team are well prepared and polite and there is also a very good after sales service. It's difficult to find a good plumber but I can really recommend WPJ.
T. S.
I feel lucky to have happened across a highly professional and client-focussed plumbing outfit in WPJ. I am not surprised that they are the trusted fitter in my region for the speciality boiler that I needed. They installed a full, modern and energy-efficient hot water and underfloor heating solution for me. They were courteous, prompt, reliable and dealt with the inevitable challenges admirably. I would not hesitate to recommend WPJ for similar works.
C. M.
WPJ were very professional.
They went to great lengths to fit in quite a large job at very short notice.
They co-ordinated well with my builders and communications between the workmen and the office were excellent.
Most importantly when there was a small leak due to the failing of a 3rd party's valve it was dealt with immediately. Time was not wasted trying to apportion blame which meant that there was minimal damage and the job was completed on time.
Their after sales service has been exemplary.
Highly recommended :)
I. W.
A thoroughly professional service from WPJ Heating. They know their stuff and dealt with all my varied requests. It is great to have my heating & plumbing working so well. I can completely recommend them.
p. d.
I was recommended to WPJ Heating several years ago by the letting agency serving the MOD and I have never looked back. Nothing is too much trouble, however small or large the job. They normally arrive on time, but never fail to telephone if they are going to be late. They are always courteous, remove their shoes without me asking if the carpet is pale and they and fill me with complete confidence. They explain in simple language what is wrong or what needs to be fixed. I have also found that all the people who have attended my property seem to enjoy working for the company, which is a real encouragement to a customer.
G. W.
Having obtained a quote for upgrade work to be carried out on my boiler 12 months previously, the team were quick to respond when I was finally in a position to proceed and updated me clearly on the revised costings. The team member arrived promptly to my property and was friendly and approachable. He explained clearly the work that was required and how long it would take. He was efficient and tidy and the work has made a significant difference. I would highly recommend this team.
F. W.
Another fantastic job by WPJ Heating last month. We asked for a quote on the Thursday, they came for a free visit the following day and on the Monday they installed the new boiler, on time and on quote including making good the wall around the external fittings, explaining how it all works and sorting out the paperwork for the relevant certificates and extended warranty. As we trust WPJ 150%, we just left them the key in the morning and left them to it. Over 10 years of using WPJ Heating now for all heating and plumbing matters and 100% satisfied every time, we would never use anyone else. 5 STAR.
A. A.
We recently requested WPJ Heating services. William was great and very helpful during all process. The job was done very quick and efficiently. They deliver great service for a good price. We reckon they are very reliable and flexible so If you are looking for good plumbing services we highly recommend them.
H. T.
We had a new mixer tap installed on our bath tub the other day and we were absolutely happy with the service we received. We had a very helpful email conversation beforehand to plan what tap to buy and what additional costs may occur so that everything was well prepared. On the day the engineer (I forgot his name!) arrived on time, was polite, professional, quick and tested everything with us when he was done. WPJ had been recommended to us by a landlady and we'd definitely would use them any time again.
L. P.
I've always been really happy with the work that WPJ Heating have done. I've been using them for quite a few years now and I wouldn't use anyone else! As a landlord I can not always be there when they come to to do the work and I trust them 100% to carry out the job as quickly and as efficiently as possible.
M. B.
Boiler maintenance carried out by firm. Technician phoned 30mins before arrival serviced the boiler and pronounced it in good working order.
N. D.
Excellent advice from PJ when deciding what solution would be best to get heating and hot water working in our new semi-derelict house with a clapped out boiler and ancient heating system. He was able to arrange the work to start within 2 days; his team were polite, tidy, and took the time to talk me through all of the details. The completed pipework was neat, all old materials were removed, and his team left the house clean. Very happy with the service and results.
E. R.
We have had replacement boiler installed. Professional approach to work, corrected issues that arose (the initial installation had an error in the electrics) and reasonable price. They were able to do the job quicker than anyone else credible locally. I would recommend them
M. B.
WPJ fitted a new boiler at my home. I found their fitters extremely efficient, tidy and helpful even when at the last minute I asked for a new radiator in the bathroom.
They worked quickly and with little mess plus finished on time.
Nothing but good things to say about WPJ.
D. E.
I recently used WPJ Heating to replace a shower valve and make good the surrounding area. They did an excellent job- their guys are efficient and professional and the work was completed neatly and quickly. They also did additional neccessary work without request (replacing shower head) which gave an ideal end result. Will use again and recommend to others. Cheers!
J. B.
Easy to book a meeting at short notice. Turned up on time and efficiently went about finding & fixing the issue with my boiler. Will use WPJ going forward.
S.
Simply the best plumbers we've ever come across, hands down! Will and PJ are extremely friendly and approachable and make sure things get done. The engineer (sorry, forgot his name), was extremely polite and did a great job with the leak in our office kitchen.
All round very friendly, top service, couldn't recommend highly enough.
T. G.
Great service and professional engineers who were punctual and completed the work to a great standard on 3 separate jobs on the heating and plumbing in our house. Recommend!
J. D.
WPJ Heating have looked after my boiler and shower in N.London for the last 5 years. Always helpful, good at communicating, punctual, friendly and reasonably priced.
H. H. A.
Couldn't recommend highly enough - they've fitted my new boiler, serviced my new boiler, sorted out radiator probs & leaking taps - always very quick and efficient. The office team are switched on, polite and knowledgable and the guys they have sent out have been friendly and more importantly get the job done w/ zero fuss. Def 5 star. Keep it up!
L. S.
WPJ fitted a great new bathroom in our rented flat. They completed to time and budget. The only reason I didn't give 5 stars was that painting of the doors and window wasn't included in the quote which I don't think was that clear and meant the new bathroom mostly looked great but was let down by shabby paint work on the woodwork. It would be better if this was made clear upfront.
J. G.
As a homeowner, landlord and a contractor I use WPJ for all elements of our water and gas needs. They have, over the past 3 years, provided timely, expert and a very professional service on every asking.
I have no reservations in recommending these guys to anyone, and have done so on many occasions.
N. E.
Excellent service. WPJ heating came to install a Nest thermostat and service my boiler. The cost was exactly on the lower end of their estimate. Work was carried out quickly and to a great standard. Thanks!
n. c.
Great service from WPJ again. Very polite and efficient engineer who also took the utmost care to ensure Covid safety while he worked.
M. E.
Brilliant Service. After having a complete nightmare with overflowing loos, we called on WPJ heating to help us. They were with us in record time, and fixed and cleaned up the mess efficiently and with a smile. While they were there they took a thorough look at our boiler and gave us advice without charging - I'd recommend them time and time again.
F. S.
We chose WPJ because they were recommended by our plumber, and we felt safer with a large company with an established reputation (as we weren't personally going to be on-site for the duration of works). Their quote was second-most expensive, but I'm pleased we chose them. The job required was to entirely re-fit a (leaking) en-suite wetroom in a flat we rent out (whilst the tenants were present). Despite some initial concerns from WPJ (related to working around the tenants/their pet dog), the remainder of our experience was extremely positive.
My only piece of feedback would be for the director who quoted for the work; initially we were met with (in my view) a disproportionate amount of resistance for requesting the work be carried out while the tenants remained in the flat. We felt that in a 2 bed/2 bath it was reasonable to expect the tenants to remain whilst one bathroom was re-fitted. The director's 'no-can-do' approach came across as unconstructive, and did sour the initial discussions a little, as we were made to feel we were asking too much. Thankfully, as we hoped, his team were completely capable of working around them and there were no issues. He was also attentive and provided feedback on progress regularly. When the works overran slightly (due to an unforeseen additional leak they had to manage), the fitters were extremely accommodating for our tenants (one of whom works nights). We encountered a few additional costs (which they could not have predicted), and the director was completely transparent and prompt in gaining my approval for the additional charges before proceeding.
To summarise - WPJ are what you'd hope for when choosing a larger outfit, they are a reliable team who care about their brand enough not to hire rubbish tradespeople or do a shoddy job. I guess with any large company, directors have had enough experience to air on the side of caution when providing air cover for their fitters so I wouldn't hold that against them. The lead fitter and his team did a fantastic job, and were genuinely lovely guys - all the basics of being clean and tidy were a given. Our tenants were very pleased, as were we, with the quality of work. I would not hesitate to recommend them to others, or use them again myself.
F. B.
Perhaps a little on the steep side - i don't know, i rarely use the services of plumbers - but was happy with the level of professionalism in the work carried out and communication in between. I would happily recommend WPJ to my friends and family.
A. B.
I used to work for WPJ 6 years ago and have since moved back to Australia. I still contract WPJ to service my heating and plumbing in my flat I own in Battersea . The communication and professional service is exceptional.
Thank you WPJ
R. L.
We have used WPJ on a number of occasions to help with general plumbing in our house in Clapham. They have also replaced our boiler and did a fantastic job. They are polite, professional and fantastic value for money.
M. L.
Had three companies out to quote for a new boiler - WPJ was the middle price, but offered longer guarantees and overall felt a more professional and slick operation - so went with them.
Boiler install itself went without a hitch, with the engineers polite and processional throughout. They took care of the old unit, and tested the system thoroughly before leaving - and I've had no problems since. Bill came in under the quotation, as they decided on the day that some of the quoted work wasn't necessary - great honesty and integrity.
V. B.
Apart from the time slot being changed by WPJ the day before which obliged me to reorganise with my tenant in the property, the engineer was on time and efficient. I had to ask for the gas safety certificate to be emailed to me a week later and I think WPJ should have done it without being reminded.
C. B.
Received a call within ten minutes of sending them a photo of the problem and someone would have been available to come out the next day had I been available. Job completed quickly and to a good standard (mixer shower replaced). I thought the quote for the part was completely reasonable. Very happy with the service and would use again.
D. R.
I had to call on the services of WPJ last week. It was to fix a problem relating to a boiler I had fitted a couple of weeks ago. They turned up at my customers house on time, sorted the problem out without any fuss and didnt charge me the earth. In my opinion their success is richly deserved.
a. s.
I had a new boiler installation. Quotation was produced quickly. Communication great. The guys arrived when they said they would and did an excellent job. Unfortunately, the boiler was faulty (a manufacturerer problem). They sorted it out as quickly as humanly possible. I highly recommend this company and I shall be using them for servicing in the future.
R. R.
Our experience of engaging WPJ to carry out various jobs involving heating and plumbing is that their whole company has a high degree of integrity running through it. The owners of the business, both of whom I have have met over the last four years, are happy to become personally involved in the slightly more tricky plumbing repair scenarios that do occur which provides added reassurance.
As a result of their company ethics our experience is that WPJ Heating provide good management of jobs together with clear paperwork to back it up, which is particularly important where Gas, water and electricity are involved as a combination.
As a summary we would definitely recommend WPJ Heating.
Rupert Robertson
R. d. l. P.
Upgrading a 40-year old heating system with a new boiler was a challenge but WPJ Heating faced it with professionalism, commitment, patience and good humour. Communication at all stages of our dealings with them has been exemplary. Every member of staff we dealt with - from Will the director, through the office & admin staff (Adrian, Nicci, James, Susan) - to the engineers (Seb, Nick) & apprentices themselves (James & Ross) were courteous, responsive & unflappable. We genuinely felt that they cared about and took pride in their job -- and this transmits itself to the customer. We feel that if ever there is an issue in the future, they will deal with it promptly, reliably and with good humour.
K. C.
Boiler service and installing smart heating: great speedy service at short notice, co-operative and professional service. good value and highly recommended.
M. D. C.
Kevin the gas engineer came on time and my new boiler was installed quickly and efficiently. Very honest with their opinions of best boilers, according to individual circumstances . Highly recommend them !
C. T.
WPJ have given me excellent service over several years and various jobs. Their guys were positive and helpful and took the trouble to explain each problem clearly as the job progressed. They were honest even when things took an unexpected turn. On one occasion in particular, the guy couldn't quite install the dishwasher properly as other fittings around it were in the way. He came up with an ingenious solution through his own patience, determination and innovation and adapted what was there. What's more, I wasn't charged for the extra time it took. First class results and great value.
H. H.
Boiler installation was done to budget, on time and tidily. No complaints with the boiler so far either
F. W.
Another fantastic job by WPJ Heating last month. We asked for a quote on the Thursday, they came for a free visit the following day and on the Monday they installed the new boiler, on time and on quote including making good the wall around …
A. B.
I used to work for WPJ 6 years ago and have since moved back to Australia. I still contract WPJ to service my heating and plumbing in my flat I own in Battersea . The communication and professional service is exceptional. …
O. E.
When I found WPJ Heating a few years ago I was in the middle of a long plumbing nightmare which I had already spent lots of money on and not got sorted. WPJ were excellent! They let me drop my keys through their letter box and sorted the …
E. R.
We have had replacement boiler installed. Professional approach to work, corrected issues that arose (the initial installation had an error in the electrics) and reasonable price. They were able to do the job quicker than anyone else credible locally. I would recommend them
S.
Simply the best plumbers we've ever come across, hands down! Will and PJ are extremely friendly and approachable and make sure things get done. The engineer (sorry, forgot his name), was extremely polite and did a great job with the leak in …
N. E.
Excellent service. WPJ heating came to install a Nest thermostat and service my boiler. The cost was exactly on the lower end of their estimate. Work was carried out quickly and to a great standard. Thanks!
T. C.
Really great work. Quick and clear communication when booking the job, managed to fit in coming to check the gas leak the same day, and the man that came to do the work was friendly, quick and explained everything as he went. Managed to solve the issue in the time he was here and cleaned up well afterwards too. Prices comparable to others I was looking at. Would definitely use again.
I. C.
Brilliant service - they were able to schedule the work to replace my boiler and change the whole system quickly, their work was impeccable and they were thoughtful and nice people to boot. I'm very happy to have found a reliable service at last. Highly recommended.
D. W.
Had some plumbing issues for a few years in our flat in Clapham. WPJ Heating were able to identify the problem and solve it where we have struggled to sort it for ages.
Great work and overcame any unforeseen problems very well.
N. K.
Great service, they agreed an appointment and actually turned up when they said they would. Peter was knowledgeable about the EVO Home system, and serviced my Keston boiler, he very clean and tidy when working around the house. I highly recommend WPJ.
J. P.
Not great getting to appointment. Good during appointment. Post service has no workmanship guarantee.
Post service, the boiler stopped working twice within 2 weeks of the visit. WPJ have said that there is no workmanship guarantee on a service because boilers can stop working at any time.
The initial booking was for 12pm, at about 10am the engineer called to say he might be an hour late. So I expected him at 1pm. An hour later, at 11am, he called to say he might be another 2-3 hours, so I expected him at 2pm. An hour after that (around 12pm), the office called and said he would be 2 hours late, again moving my estimate to 2pm which I was fine with. Then, zero calls, at 2pm he never showed up. Considering the calls in the morning, I thought I'd just wait and eventually he'd show up but at 5.30pm after waiting in all day, I rang the office to ask what was going on and if the guy was still turning up and when I should expect him and was told that the engineer could no longer make it at all and it was too late to send anybody else 'cause they'd all gone home for the day.
Needless to say, it was disappointing to hear this considering I was led to believe the entire time that I was to wait for him and he would turn up and nobody bothered to tell me any different, until I called to ask. I kept my end of the bargain and beyond, I was patient and what did I get in return? Nothing but another cold day and night.
I would have expected that if an engineer was going to be that delayed and stuck on a job and your customers have no heating in winter, that
a) you would tell all his following appointments that they need to be rescheduled OR b) arrange for another engineer to do the jobs instead. OR
c) cancel the appointment to leave the customer time to arrange an alternative if required.
None of these were done which to be frank was inconsiderate and made me feel that I wasn't valued as a customer and my time wasn't valued either.
A reschedule was to be booked the following day without any consideration to my timetable until I complained because I actually had to be somewhere. They then made sure to book an engineer to be there so I could leave in time for my appointment.
Again, that next day, there was no communication of whether or not he would be turning up on time. The appointment was for 11am-12pm and by 11.15 when he hadn't turned up yet, I felt compelled to call in case I had a repeat incident of the day before. Considering what happened the day before, I would have expected at least a courtesy call to reassure me and let me know he was on his way. Instead, I had to call.
He arrived within the expected timeslot, had the radiators working within 5 mins and completed the boiler service quickly and efficiently so I had plenty of time to get to my appointment. He was friendly and professional. So all good on that front.
I have to mention that our boiler hovers above a staircase and many engineers turn up and walk away from the job saying that it's not safe, which often leaves us for days in the cold while I search for an engineer that will do the job but the WPJ engineers have been very good. Neither have thought the job was a problem at all and they just got on with it.
Overall, the service from WPJ engineers is great when they turn up. There does however need to be some improvement in customer care from the office, beyond taking an appointment and billing the customer.
D. H.
Twas the Friday afternoon before Christmas.
Two of WPJ’s finest came to remove an old integrated dishwasher and install a new one.
The people from John Lewis said it couldn’t be done without first removing the oven to get at the dishwasher plug. Not their job.
WPJ’s finest replaced the old dishwasher with the new one and didn’t need to remove the oven to do so.
Thank you all at WPJ, and a Happy New Year.
M. L.
Very prompt and efficient response (same day). Boiler serviced and reference made to manufacturer who attended at WPJ's request one working day later to replace a faulty part (under manufacturer's guarantee).
G. A.
Top plumbers and great customer service. Extremely attentive and understanding. Would highly recommend for all plumbing needs, but it is their heating and boiler work where they really come into their own.
M. M.
I've been using WPJ Heating for at least 2 years now on a regular basis at my 2 battersea rental properties. I've had great, reliable and prompt service from them. I would highly recommend them.
R. G.
Absolutely excellent. Really impressive guys on site. Job escalated because there were issues that needed addressing that hand't been picked up by previous company. All dealt with incredibly professionally and proactively. Felt confident from the offset that these guys knew what they were doing and weren't going to hoodwink - just got impression of integrity and knowledge - don't often get that. Also office guys were superb, getting parts required within an hour to site and making sure I had consistency of care - really impressive - definitely use these guys again.
D. F.
Only reason for losing a star is I feel their boiler installation prices are towards the premium end of the spectrum. Comparing them to say cheaper quotes off BOXT, or a local one-man GAS SAFE boilerman I know, I could have saved a few hundred pounds. But I very much liked their service focus and the impression that they could be relied upon and were always professional and honest. As a final decider they could do the job on the day I asked. Pricing aside, I am very happy with their work and would happily recommend them. I will continue to use them in the future. Thanks
D. C.
Diagnosed a problem that other companies couldn't -- my boiler wiring was all wrong, and I had a broken valve at the same time. Fixed the problem quickly and professionally with a friendly demeanor. Arrived exactly on time for both visits. And didn't bother me with the details, or make me feel stupid, after I explained that I had no idea what was going on.
R. M.
These guys are excellent. Great service from start to finish, good honest advice about what needed replacing and what didn't, and the final cost was significantly less than other companies that had quoted. Professional, punctual, polite and friendly, I will be using them again.
v.
I had been suffering a dribbly shower for months. Two previous plumbers had recommended a pump, but this did not seem right as the pressure was fine in all my other taps. Billy from WSJ assessed the issue and determined a faulty thermostatic cartridge and non-return valves. New parts were ordered and fitted by Billy. I now have full shower pressure and am loving it!
W. v. d. G.
I've inquired about pretty simple work (two tap installs), they were unsure whether they would fit (based on a faulty Amazon product description) and would get back to me but never did. Meh.
Update: They claim tthey stopped responding because they were not available soon enough, why did they not just tell me..
D. V.
The team were brilliant. Delivered what they said they would, at the quoted price and were very punctual. When they were in the house, they were unobtrusive, very tidy and stayed late to make sure the job was all finished in one day. Cannot recommend them highly enough
L. D.
Living in Devon it's really important to have a company I can trust servicing the boilers in my rental property's.
WPJ, are a trust worthy reliable company
K. S.
Competent, but did not do all we asked (we asked to lift the placement of two cocks, only one was changed). Nevertheless, the work was quickly and expertly accomplished, and it might have been a misunderstanding. We will use them again, and be especially clear next time.
J. G.
Used them half a dozen times and all their staff have done good jobs, and given clear advice and options without pushing unnecessary work. A refreshing contrast to other firms who fail to turn up or try pushing to do more work than needed.
M. C.
Second annual boiler service with WPJ. Easy to make appointment, punctual, polite, friendly, helpful, no problems with boiler, charges as advertised.
K. M.
Prompt, courteous, capable and reasonably priced. We've used WPJ for a number of jobs in our house and have no hesitation in giving them a five star review.
L. K.
Perry was most efficient and professional,.
He was the only one who "showed me the ropes" as it were.
Our radiators are working fine now.
Thank you
We will rate you as 5 star.
R. B.
Excellent service fixing an issue with my central heating boiler. Turned up precisely when arranged, carried out the job quickly and cleanly and charged a fair fee.
L. J.
An engineer from WPJ recently serviced my boiler and could not be faulted for efficiency and courteous conduct. I always feel I am contacting a trusted company.
J. T.
Had a leaking shower in the morning, fixed by the afternoon! The guy that came round was friendly, approachable and explained fully the issue, parts used etc. Fair price too. Highly recommended!!!
E. W.
Thank you
I had two visits to service my boiler and repair my toilet flush, with some rearrangement of dates with James who was really helpful
Both vists were great very efficient, reliable, let me know what was happening and cleaned up without making a mess (very important).
I am very grateful - please thank both your teams who visited, I will definitely use your services again
G. R.
Every time I have used WPJ Heating they are not only extremely helpful, they are also reliable, trustworthy and value for money. I cannot recommend them highly enough.
G. H.
Very helpful bloke was polite, efficient and found a solution to the problem that meant I didn't need to change a part. Very good. WPJ are my go to plumbers.
R. C.
WPJ were very quick to react and were incredibly professional, they helped me with a very tricky plumbing situation. Thank you!
M. J.
Great Service! Engineer arrived on time, got the boiler replaced and was very helpful in explaining stuff. Would highly recommend.
B. Y.
What a lovely experience i've just had with WPJ Heating. My New Boiler is keeping us all warm and toasty. Thank you all for your efficient help
A. T.
I have been in contact with WPJ Heating over a number of occasions recently. They have always been helpful and very responsive. I would certainly recommend them for any future installations.
Alex Tart Architects
G. S.
Thank you WPJ Heating for responding to our need for a new boiler so quickly. Really pleased with the service you provided. Have already recommended you to others.
I. M. W.
I use WPJ because they are very professional - but still reasonably priced - in every respect; sometimes it is a little difficult to make an appointment but I guess they are busy because they are good.....!
P. M.
Trustworthy, reliable, honest and high quality!
You can put your complete trust in WPJ Heating - they are our go-to guys everytime!
R. W.
Exceptional expertise, brought WPJ in after several attempts by the original installers to correct an issue with the underfloor heating, WPJ had it working in a couple of hours, at no real cost
F. N.
We had a really tricky problem and WPJ heating really investigated and managed to solve it. Very honest people, proactive and good at what they do. Reasonable costs too. Thank you.
A. S.
Had a problem with my boiler, Called WPJ and they arrived same day and fixed it there and then, And at a Very reasonable price. Thankyou so much I highly recommend.
D. S.
Efficient and professional. As well as the initial visit to install our evohome system, have been most impressed by responsiveness and follow-up when elements did not work as planned.
A. W.
The best plumbing and heating engineers in town! They responded to my needs quickly and professionally. Thank you WPJ Heating! Alex
b. l.
A genuinely, honest and reliable service, They fixed e boiler - an entity of issues that I won't bore you with but grateful to them (team of 2) for fixing the problem rather than just saying buy a new one -
A. W.
I have used WPJ Heating for over 10 years, they are excellent, do a brilliant job and I would recommend them to anyone
J. R.
I've worked with Will from WSP on a number of projects during the last 18 months and he's always come up with great solutions. Highly recommended.
S. K.
Finally found the plumbers I have been looking for for a LOOOOONG time! They fitted a new boiler and flushed my radiators and now I am one happy warm lady!
J. A.
Amazing - thank you WPJ. The staff in the office were extremely helpful, and the engineer came on time and went well above and beyond the call of duty. Extremely happy customer!
H. E.
Boiler service. Thorough service performed by efficient and friendly engineer. Professional company I would recommend.
T. S.
ive used them over the last few years and they have always been very reliable and prompt and ensured the job was done properly. highly recommended.
P. L.
Punctual, friendly and knowledgeable engineer serviced our boiler. Very happy
A. P. O. M.
Literally a FIRST CLASS service, will always use them from now on...nightmare boiler problem sorted within 48 hours (from phonecall to repair) Adrian and PJ are THE BEST
R. S.
Great service over the last year from WPJ - installed new boiler, complex job done well.
M. B.
Great Service, with helpful and knowledgeable engineers.
I moved to this company after having problems with another local company and will not look anywhere else.
Fast, swift service.
J. B.
Fast and efficient service. Have serviced our boiler for the past few years and sorted out repairs under warranty with no hassle when required.
K. W.
Used for a one off gas safety check and they were great. QUick, efficient and friendly and well priced.
g. b.
Excellent service. Quick to identify the problem with the boiler, fixed the problem very quickly and a charming engineer. I highly recommend these guys
A. E.
Very professional, quick to book, did a great job and came back as a courtesy to confirm no further issues. Would highly recommend
H. H.
Boiler installation was done to budget, on time and tidily. No complaints with the boiler so far either
J. B.
This is the second time I've used WPJ and on both occasions they provided an excellent and very professional service.
g. w.
I am an accidental landlord. WPJ are efficient, reply to messages and carry out the works in a professional manner.
R. M.
Would use again in a heartbeat. Efficient, effective and very competitive pricing. Tenant's loved the renovation / fixings.
J. B.
Excellent service, very reasonable price and nice, knowledgeable staff, who I was very happy to trust with my house. Can't recommend them highly enough
k. k.
Excellent work replacing the old boiler with a new boiler & Flue, they were very professional, quick and friendly.
R. F.
First class. WPJ put my requirements first, rather than their convenience. What a refreshing change; I'll be back.
R. C.
Straightforward professional service. Prompt. Good communications when arranging times for work to be done.
L. P.
Happy to recommend WPJ plumbers. Very professional, efficient and helpful.
R. P.
Could not recommend WPJ highly enough. Customer service, quality of service and speed of service were all exemplary.
M. K.
Always ready with help or advice for any heating/plumbing issue, and great guys to deal with.
C. M.
Annual boiler inspection for warranty.
B. L.
Quick and pain free - the guys arrived at 8 and were finished by 8:45.
D. L.
Prompt, professional, friendly, helpful, honest experts - everything you could want. Would recommend to everyone
C. M.
Prompt reponse when we had a problem with the boiler, and problem quickly solved. Very good.
R. G.
Normally fairly responsive and good a decent job. Prices have risen a little in the last 2 years
B. A.
These guys are heroes.
Anytime of day or night, nothing too big or small.
Skyped me in for a an emergency DIY job.. et voila!
Spot on.
E. L. M.
Boiler check for certificate
T. B.
The come when they say, the staff are knowledgeable, well equipped and polite so the standard of work is high
D. M.
Very professional company. Flexible in their approach. Easy to do business with.
N. H.
Very efficient and professional. Boiler serviced on time and with no hassle.
J. K.
Great people; friendly, helpful and professional. Would recommend for sure.
R. H.
Impeccable service. Friendly, informative, on time and always deal with the problem.
I would recommend them every time.
D. W.
Professional, good quality work at a reasonable price. recommended
A. H.
Always an excellent and reliable service from WPJ Heating.
F. N.
We faced a few logistical issues with a random power cut and an awkward boiler location but got there in the end, thanks for persevering
L. M.
excellent service gave him call he came right out.!
a. b.
Brilliant from start to finish - Good pricing reliable and nice people!
K. S.
Fast friendly and efficient. Couldn't recommend highly enough.Thank you!
A. P.
Great, all round efficient service! We'd use them again!
K. C.
Good service! am very happy with new Toilet!
E. P.
Very thorough, high quality work, would recommend.
H. R.
Great quick service. Very polite and clear about what needed to be done.
V. O.
Excellent service - not the cheapest but worth paying for!
C. B.
Good service, reliable and prompt attention. Recommended.
T. S.
Very reliable and trustworthy can't recommend them enough!!
a. h.
Friendly, professional service
Thanks very much
:)
S. M.
Pleased with service great communication and attentive. Recommend.
A. W.
Very experienced workmen and handled the job very professionally
L. G. F.
superb service and great rates. Would recommend!
J. P.
Came when they said they would, and fixed the problem quickly. Will use them again.
D. W.
Efficient and trustworthy engineer and happy with the service.
L. E.
Good, efficient and thorough service. Answered all of my questions well.
b.
Thoroughly reliable and professional service
A. H.
Highly recommend these guys always
M. R.
Ex-Army, on time, efficient and polite. Impressed.
S. Y.
You couldn't have been better. Thank you so much.
M. K.
Great service and thanks for the hard work!
V. A.
I have used WPJ many times. They never let you down. Always ready for anything .
They are friendly, polite and efficient.
c. b.
Always on time and helpful - thanks
S. H.
I have used WPJ Heating several times over the last few years and they have offered an excellent service - trustworthy, efficient, inexpensive and most importantly they just do what they say they are going to do and fix the problem! I would recommend them to everyone.
C. M.
Fabulous service, value for money, a happy customer.
S. B.
Excellent service, as always.
m. p.
prompt and courteous service
A. D.
Great service!
E. C.
Proficient and efficient.
D. G.
Always excellent
D. T.
Very happy
O. P.
e x c e l l e n t service.
B. P.
Fast and efficient
L. M.
R. M.
C. C.
a. d.
J. S.
T. A.
C. R.
D. P.
S. P.
C. P.
M. W.
L. F.
J. L.
S. S.
B. S.
J. D.
C. B.
S. B.