Reviews of YPH - York Plumbing & Heating Ltd. (Plumber) in York (North Yorkshire).
YPH - York Plumbing & Heating Ltd
Clifton Moor Business Village, 2, James Nicolson Link, York YO30 4XG, United Kingdom
Description
Information of YPH - York Plumbing & Heating Ltd, Plumber in York (North Yorkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of YPH - York Plumbing & Heating Ltd
Sunday
Closed
Monday
9am–7pm
Tuesday
9am–7pm
Wednesday
9am–7pm
Thursday
9am–7pm
Friday
9am–7pm
Saturday
9am–7pm
Reviews of YPH - York Plumbing & Heating Ltd
S. C.
Made an enquiry came out same day, found out we needed a new boiler they managed to fit us in the day after to replace. Excellent service both Chris and Graham were friendly helpful and very tidy. Price quoted was very reasonable will definitely be using them again
C. W.
I had an intractable heating system problem in a large old house, which led to years of boiler failure/ problems. When replacement became inevitable, I looked for quotes. Rather than just sell me a new boiler, YPH identified the underlying issue, and proposed a low-cost partial redesign of the system. End result is that the new boiler has dramatically higher efficiency, transforming the house. Good team, highly professional. Not 'cheap', but transparent costing, good value, delivered on budget.
S. L.
I've been using YPH for 9 years when they first quoted and fitted my boiler and radiators. Chris has been back every year to do the service and listens to any issues and fixes them. He also fitted Nest Smart system so I can control the temperature from my phone. Just been today for its annual service and as usual great service. Will be continuing to use their services in the future. Thanks
P. E.
I have had trouble with my gas boiler for the last few weeks, I found York Plumbing & Heating (YPH) boiler company on the web and so glad I did, Chris from YPH came around and checked the boiler identifying the problem and got it all sorted out. He was a professional and kept me informed of the issues. I will be getting YPH to service my boiler and Gas fire in the future. YPH is a company I have no hesitation recommending.
B. H.
Chris, Nick and the team team at York Plumbing & Heating are my go-to plumbers in York. I started using them a few years ago when my boiler broke down just before Christmas and I couldn't believe how speedily they got back to me and Chris essentially saved my Christmas. Since then I get my boiler serviced every year with them and if I ever have a little niggle, they are always quick to advise, or pop around and solve it. More recently Nick came and sorted out a leaking bath very efficiently. They are really lovely people as well, which is great. Highly recommend them.
C. C.
Have used this company for all our plumbing needs (we manage holiday lets). They have helped us out on many occasions by their quick and professional response and gone above and beyond what we would normally expect. Great quality of work and always happy with prices. Highly recommended!
C. C.
YPH always offer Amazing service.
Pleasant plumbers who are cheerful and chatty.
Always at the top of our list when things need attention.
s. w.
Chris and his team installed central heating using Honeywell Home system. They were professional, friendly and reliable. The heating system is great and so easy to use. Being able to programme each radiator individually makes a more comfortable and economical home. Can even control home heating via app when away. Would highly recommend.
K. R.
Having been unhappy with the installation of a new boiler by another company, I was looking to have it checked and serviced before winter by someone I could trust.
York plumbing were recommended to me, and rightly so.
From my initial contact to the appointment itself, they were great.
Timely, professional, and good value. I never felt pushed to spend money unnecessarily, and wouldn't hesitate to recommend them.
Thanks Chris.
S. T.
We contacted York Plumbing & Heating after seeing them on the Check a Trade Website and also the fact that they are a local business, Chris came out the same day he contacted us to provide a competitive quote, he answered any questions we had knowledgeably and didn't try to overload us with the Sales Patter.
We accepted the quote on the same day having already had others, this was the Thurs and the new Boiler was installed the following Tuesday by Paul who was again very professional, he made sure the area he was working in was protected and tidied up after himself, removed all rubbish and arranged for the Scrap Man to come and collect the old boiler.
Overall a very good experience and we are very happy to recommend them for any Plumbing and Heating works you may require.
Thank you for a pleasant and very quick service.
F. M.
Nick was the engineer who fitted the boiler. Very punctual. Approachable. Told me about setting options and eco information. Water heated quickly. Thank you. Looking forward to being able to run my business in full working order. The service was excellent from the first call to arrival on site. Took all the debris away too.
M. O.
Professional and friendly service. Arrived in good time and fixed the boiler in under an hour.
P. W.
We were impressed with the timely way in which Chris came to give a quote for our new boiler. As soon as we accepted the quote, Chris arranged for it to be installed two days later. Paul, who carried out the installation, arrived on time and worked hard all day with barely any time for breaks, to complete the installation within one day. Both men were polite, helpful, friendly and professional. Thank you both of you, as well as thanks to the lady in your office who handled our 'phone calls.
A. G.
Excellent service, Chris came out gave me really good advice which really help me sort out my houses heating. They supplied and installed a boiler, very competitive price and first class installation. I’ve since used them again to upgrade my radiators, again supplied and installed.
K. H.
10/10 all round. Called up and got an appointment booked immediately at a time that suited me. Chris was our engineer, he was punctual, friendly, and diagnosed our problem in no time. Fixed our leak, made sure each radiator was up and running and did it all within an hour. Couldn't grumble at the price either! Very happy and will definitely be using YPH again if there's ever another issue.
D. G.
Having been left in the lurch by a previous engineer with no heating or hot water I contacted YPH desperately in need of instant support. I was greeted warmly by a lady who understood my predicament and did her best to ensure she could get an engineer to me that day.
When Chris arrived he was clearly professional and knowledgeable and was able to pick apart the mess that was left very quickly. He fitted my Nest Smart Thermostat and ensured it was connected to my WIFI and working smoothly before he left.
Having two small children it was crucial to have my heating and hot water back on ASAP and YPH pulled out all the stops to make sure it happened. A great service which I will be using now on for any heating requirement I have!!
B. J.
What a great service, right from the first enquiry to Nick turning up to fit my new hot water tank. Worked away without any fuss and left having tidied everything away. Even the old tank and bits was collected and taken away before I even knew it was outside. Would definitely recommend them to anyone. Thank you YPH and thanks Nick :-)
S. l.
My Elderly dads boiler packed up in the middle of covid and on a weekend. I don't live local so this was a panic for me.
I rang YPH because of google reputation.
Chris was brilliant he booked it in as a priority and within days a new boiler was fitted. What a brilliant company and team I really can't thank them enough.
They answer the phone when you call which was one of the many reasons I chose them and also have a great team. Friendly from the outset I will definitely use in the future,
Highly recommend.
M. K.
Nick arrived promptly and was helpful and professional throughout. He fitted a tall bathroom towel radiator, explaining and discussing options with me and going out of his way to make sure the job was right. He was neat and methodical and I'm very happy with the results!
P. M.
Chris at YHP provided a swift and competitive quote and the job was booked in by courteous and efficient admin/business support. The guys that came to do the job were hard working and went above and beyond to do a great job. I’d highly recommend YHP, my experience of them was fantastic and I couldn’t fault them.
S. B.
Fantastic service and great value. Chris & Richard both provided excellent timely work on the installation of the new boiler.
Chris also contacted me when the boiler was due a service and found a time to suit me within a week.
The whole process was made as easy as it possibly could be and I wouldn't hesitate in recommending York Plumbing and Heating for any plumbing requirements that you have.
C. C.
I previously used Minster Plumbing and Heating for my two rental properties in York, and they were a nightmare.
In the last 3 months I have used Chris and his team for a number of jobs at the two properties.
I have found them to be very responsive and punctual, and the assessment and explanation given by Chris about the condition of the boilers has been informative and allowed me to take a balanced view of what I needed to do.
I will continue to use YPH and can recommend them for heating/boiler work.
F. B.
Six years of intermittent heating problems and conflicting advice - new thermostat, changed wifi provider, boiler services, radiators balanced ...
Chris is very knowledgeable and for the first time I felt confident the problem (actually several) would be identified and sorted.
He and his colleagues worked hard, were pleasant, professional and the central heating is finally working properly. I am delighted.
F. M.
Very good value for the money, the installer was very professional, did the work in the estimated time, and as a bonus left the boiler room clean and tidy.
M. G.
Excellent service. Tidy workmanship. Great price. Talked me through the options available and I felt content knowing and understanding what work was undertaken. Would definitely recommend
J. C.
YPH recently installed a new boiler for me. The complete service was fantastic, I can not recommend them highly enough. From Emma's friendly efficient help every time I called the office with numerous specific needs to fit to round my work commitments, (which never phased her, nothing seemed too much trouble she took it all in her stride and sorted everything out for me). Joe had a long day of hard work installing the new replacement boiler, ensuring it was fully working in the day. He was friendly and professional, his work was brilliant. Despite the heavy rain (my boiler is in the garage) he was respectful of my property, keeping the mess and water to a minimum, even swept the garage floor before he left. Chris' came exactly at the time I requested in my initial call out, he quickly diagnosed the problem giving great advice detailing my options to get my house warm with hot water once again. Thank you to you all! I am already recommending YPH to anyone who needs plumbing services. So if your reading this trying to find professional, friendly, reliable, efficient and all at a good price, look no further ring YPH.
L. A.
I was very pleased to have my new boiler fitted by Chris, York Plumbing and Heating. They provide a very friendly and quick service, always answer text messages and calls in a timely manner. I will definitely ask Chris again if I have any problems and would recommend to others. They also provided a very reasonable quote for the work and stuck to this when everything was complete.
S. W.
Recently booked an appointment with Chris for boiler service, flushing of heating system and new water tank. He was prompt in replying, and punctual on the day of the appointment. The heating has never worked so well, in six years! I can't recommend this company highly enough. Their prices are competitive having had other quotes. I also got a very reasonable quote for a new bathroom and kitchen, as well as new central heating/ radiators, to change from oil to gas. Thanks once again, will definitely use them in the future.
T. F.
We are very happy with the work carried out by York Plumbing & Heating installing a new boiler for us. Chris came out to quote within a couple of days of calling, we then had a competitive quote the same evening by text and email, the installation started the following week. We would be happy to have YPH do work for us again.
S. K.
I couldn't recommend YPH enough. Our heating stopped working and I explained how I was due to give birth within weeks! Chris came round the next day to talk through our options and provided an itemised quote the next day. They fitted the new boiler the next week. The chap who fitted the boiler was super friendly and tidy (He even removed a make up lid I'd managed to get stuck down the sink!) Excellent reliable service.
A. N.
"HIGHLY RECOMMEND"
After struggling through last winter with our old and unreliable boilers leaving us rather cold. We decided to look at installing a nice new and efficient one, in preparation for the winter ahead. We had a good idea of what we wanted from a little time researching online. However we still wanted to get some first hand information and advice from an expert.
I can honestly say that out of the various plumbers in the York area, who visited to give us a quotation. Chris at "York Plumbing and Heating" was a level above the rest. The whole experience from the 1st call to job completion was great. We are exceptionally happy with the work done, which was carried out on time and as planned. The quality of work was very good and i would have every confidence in recommending Chris and his team to all. I certainly wont be looking anywhere else for any work needed in the future, along with the servicing of my new Worcester Bosch fitted by York Plumbing and Heating.
T. G.
Simple no nonsense advice, fitted my boiler 2 days after my initial call with an undiagnosed problem with old one. Friendly people and were very considerate with noise etc for a housemate who was on nights so sleeping during installation. Can't fault them at all.
B. M.
I needed an urgent call out and due to a cancellation i got one the next day, my boiler was fixed quickly can't thank them enough for their prompt and efficient service. Don't understand the review below why would someone one that spends their day writing reviews for a company that he clearly didn't use?. Keep up the great work York Plumbing & Heating, I will use you for all my gas jobs now thanks lads.
K. C.
We rang YPH after getting extortionate quotes from other suppliers to replace a back boiler with a new combi boiler. Chris responded immediately to our enquiry and less than 24 hours later we had a visit, quote and a start date.
The quote was significantly lower than any other supplier, the installation was carried out to a very high standard and the team who carried out the work were ultra professional and, considering the work they had to carry out and the problems our old house had to throw at them, remained cheerful at all times! They made very little mess and cleaned up after themselves at every stage.
We were so impressed with their work we asked them to continue on and replace 10 radiators at the same time. Best decision we ever made. New shiny boiler and radiators all installed and working perfectly within a week of first contact.
We would have no problem in recommending Chris and his team to anyone who wants a professional job at a reasonable price.
B. K.
YPH came to fit us a new Worcester Bosch condensing boiler to replace our old one of many years.
The quote was very competitive and the boiler was quickly and very efficiently installed.
We are really pleased with the Boiler and has saved us over £300 on the gas bill.
They also fitted us a new MKM kitchen and the end result is brilliant.
We can highly recommend YPH for all plumbing and heating requirements.
October 2018
Needed a new thermostat. Chris recommended a Honeywell Lyric wireless type. To replace the original as the display had broken up.
He wired this up and downloaded the app onto my phone quickly and efficiently. Plus full demo and we are up and running with complete control. Brilliant.
K. N.
Excellent service as always.
We have a regular service each year of our Bosch Worcester boiler. Reliable management of service scheduling. Efficient and knowledgeable work. Very tidy and all that. Good advice on need for an updated radiator. Never had a problem with the boiler, counting 5 years now.
On top of that, very pleasant people!
C. M.
YPH were here and servicing the boiler before other companies even got back to me with a quote. Amazing turnaround time and very reasonable prices compared with other places. Joe is a top guy and knows his stuff - had the boiler serviced and certification documents over to me in record time! Will definitely be using YPH for a boiler install in our new house!
C. S.
After purchasing a property that had an issue with the boiler, we were told that it would need to be replaced and given a quote to complete the work. My husband wanted to check if this was the best price available and this is when he came across York Plumbing and heating Ltd.
The quote they provided was not only cheaper, they were also able to complete the work the next day meaning that we could move into the property as planned.
From the start we felt confident we had made the right decision, Chris came round to the house to check that the house was suitable for the boiler that we wanted and that the work could be completed as advised, then when the plumber arrived to install the boiler he was polite and very hard working. All our questions were answered and he got on with the work. Once completed he fully explained how to use the boiler. The next day Chris arrived to collect the payment and confirm that we fully understood how to use the boiler and advise that they would be happy to complete the Yearly services on the boiler and this was important to ensure that the warranty remained.
I felt the service was excellent, I would recommend York Plumbing and heating ltd to friends and family.
S. L.
I moved into my house in August 2011 which had storage heaters downstairs only, after a very cold expensive winter I decided enough was enough and was going to invest in a good central heating system before the next winter. I got 3 quotes from various companies and decided to go with Chris at York Plumbing and Heating after a consultation and discussion about my requirements and where to put things. Chris and Rich were excellent and installed my system in October 2012 very quickly (even around me as I was laid up poorly on the couch). They showed me how to use my new system and answered any queries I had even after they had installed it. When it was coming up to a year, Chris emailed me to remind me that the service was due and booked it in for a date and time that suited me. I would recommend this company to anyone looking to upgrade their boiler and system. Many thanks again. Sarah
S. O.
Arguably one of the most unpredictable boiler replacement jobs ever! Chris Joe and the crew should really wear capes! Nothing was a problem, went the extra mile and never gave up until the job was sorted. Would 100% recommend. Honest, hard working and committed to giving good customer service.
S. H.
Absolutely brilliant, not only did Chris come out twice in the evening and on a weekend without any fuss, but Richard did a quick and clean job fitting our new boiler. YPH also provided the most competitive quote saving us thousands against a comparable British Gas "limited time offer". Would highly recommend.
M. M.
Would highly recommend york plumbing and heating. Right from phone call when no heating/hot water, the lady was helpful and understanding, made a booking to suit me. Chris arrived as scheduled, early even! and was courteous and professional. Cannot thank you enough for fixing boiler quickly and efficiently. Excellent staff and service - 11 out of 10!!
B. G.
I have no hesitation in awarding 5 stars to YPH. This is the third firm we have tried in 6 months. A good customer experience starts with good communication. It helps that we can call an office landline rather than an a busy engineer’s mobile, and Emma who staffs the office answers the phone and is helpful and efficient. Chris and his colleagues have been extremely thorough in diagnosing faults and issues with our oil central heating system, and finally, after months of frustration, we now have a fully functioning system. It’s been expensive, particularly in view of the money we have spent with other firms, but I think it has been worth it. Chris followed up his last visit with a courtesy call and email to check that everything had gone ok and he asked if YPH had exceeded expectations. In this day and age, when generally poor experience means that your hopes are rarely high, I would have settled for ‘met expectation’. But in this instance, I can honestly say that expectations have been exceeded. A big thank you to Chris and his team. I am waiting to learn what YPH charge for annual servicing and will compare this to quotes from other companies. If it is competitive, I won’t hesitate in asking YPH to look after the three boilers here at the property. My thanks again!
J. B.
I've used YPH for the last 8 years and they've never let me down. Superb service, honest, reliable and more importantly extremely reasonable with cost. I've had same day boiler repairs to two different properties, new shower plus advice over the phone and via whats app message. I dont normally do reviews online but due to the great service I've had from YPH i felt compelled to share as i know what its like when looking for a plumber/heating engineer. Trust me, use YPH you'll be glad you did. JB
J. K.
Chris from YPH turned up in the time frame that had been arranged. He was very knowledgeable in explaining what he was doing and why. The whole service provided by YPH team has been excellent and I'd certainly recommend them to anyone. Also, I thought the costs were very reasonable and comparible with other companies. We'll certainly be going back to YPH for anything heating & plumbing related.
R. T.
Looking for a replacement for our ancient combi boiler, we selected York Plumbing and Heating as by far the best value quote. Chris and his colleague turned up on time, completed the job efficiently, and cleaned up after themselves. They also solved the problems we'd been having with our existing central heating pipes, and upgraded the thermostat and timer to my exact requirements. Post-installation paperwork and guarantee were actioned and arrived swiftly, and since then Chris has ensured that the annual service of the boiler to maintain the guarantee is atended to promptly. Recommended.
A. B.
Our boiler broke down and needed replacing in February. We called 5 companies who all visited us and gave us quotes. We chose York Plumbing and Heating because we were impressed with the speed of their response, the friendly yet professional nature of Chris, the competitive quote and the fact that they could fit us a new boiler in 3 days time (unlike others who said it would be in four weeks time, not what you want to hear in February!).
Graham duly arrived at exactly 8am 3 days later. He worked solidly for 3 days replacing the boiler, installing a new gas pipe, power flushing the whole system and fitting a new radiator. He cleared everything away each day and was a pleasure to have working in the house.
Our house has been transformed, we never realised how bad the old system was but the house is so much warmer then before.
I would 100% recommend this company to anyone who is considering having plumbing or heating work done. We shall definitely ask them to service our new boiler next year.
C. M.
YPH fitted a new radiator for us along with a smart thermostat and a boiler service. All work was completed to a good standard and communication was excellent.
S. F.
We called YPH after our boiler broke, unexpectedly. Chris came to quote and was friendly and professional, taking us through exactly what he would do to ensure our system was ready to support the new boiler. The flushing of our system was a real eye opener. It was so clogged up, we couldn’t believe how dirty the water was that was being pumped round. He got to the root cause of a few issues other plumbers were unable to solve, by really taking the time to problem solve and understand our system. After a lot of hard work, Chris has our heating working more effectively and efficiently than ever. We also asked for Nest smart heating to be installed, which Chris did, giving us advice about where best to place it and how to use it effectively. I would absolutely recommend YPH, and will certainly be using them again if ever required.
J. W.
We got back from our holiday to find the boiler had finally give up the ghost, so we gave Chris a call. He said he would call to see our system and would be here in 3 to 4 hours. True to his word he called within the time he quoted and said he would put a quote together that evening. He texted me that evening to say they could start the work the very next day!
We agreed with the quote and Graham arrived the next day bright and early.
It took him 3 days to complete the installation and I have to say it was the tidiest workmanship I have seen.
I will be using them for all my plumbing requirements from now on.
S. J.
Super helpful - fitted a new boiler at my mum's place with only a day's notice (I don't live in town - and was only staying for a week). Thanks to Chris for fitting in. Paul, who carried out the work, went out of his way to minimise the disruption and was really accommodating with my daft questions. Cost of the work was competitive.too. Recommended
K. H.
A few months ago me & my partner got a new boiler fitted by York Plumbing & Heating and was very happy with the work they did, I believe there names were Chris and Joe and they were very professional and friendly, we spent £2700 with York Plumbing and Heating and had planned on using them in the future many times and spending lot's more money with them, since then things have unfortunately gone down hill quickly. I had arranged to have my shower door down taken and a new one put up on Monday 9th December but got a phone call on the morning of the 9th by I presume the receptionist to say that somebody had been in a accident and would be off all week (not a problem as accidents happen) so we arranged for it to be done on Tuesday 17th December at 2pm. As 3pm approached on Tuesday 17th and nobody had turned up I rang and got told that the job wasn't down in his diary (that's your fault not mine) but she would ring up and get back to me, nobody did. On Wednesday morning I rang up again to find out what was happening and was told that it would be chased up straight away and I would be rung back, nobody called back, I repeated this on the afternoon of the Wednesday and the morning and afternoon of the Thursday, every time getting told that I would get a call back and didn't. It is incredibly frustrating that I have to write this review and am only writing it as the owner seems to respond to these reviews and I would like an explanation from him why all this has happened as I seem to get nothing from the person on the phone that he is employing to get his company business. After the shower door had been fitted I had planned to use you again next year to get new radiators in the house and sign up to your 10 year plan but unfortunately this is looking less likely to happen which not only loses you money but me 2 guys that I know work very hard. I believe this has been a very fair review as many people would be so annoyed and just dish a 1 star review out without taking into account the 5 star excellent work that went on prior to all this. I look forward to hearing from you in the future. Merry Christmas and a Happy New Year.
C. L.
Our boiler in the house we had just bought gave up the ghost on boxing day 2012. With a toddler in the house a replacement boiler became an urgent priority. We rang YPH after contacting several other firms to get quotes. Chris had no problem coming round in the evening between christmas and new year to look at the work needed and was extremely thorough checking details for the new location of the boiler. Checks included removing sockets to check which way the cables ran and looking for other potential problems or hazards. He explained the type of boiler he would recommend and explained how it would work to us. We also requested a larger radiator to be fitted in the kitchen at the same time. He made some excellent suggestions from listening to our needs such as a wireless thermostat.
The quote was received quickly (by email the next night) and we decided to proceed as Chris instilled us with a lot of confidence in him and his company.
The job was done to an excellent standard and each night the fitter (Richard) made sure he tidied up after himself. When we asked for a second radiator to be altered to be bigger it was no problem and was done within the day.
On completion of the job he gave a full demonstration of the new boiler and its features. He also completed all necessary paperwork for the boiler to be registered.
Chris then came round for a follow up visit to make sure we were happy with everything - which we were
All in all we are very happy with YPH and have already sang their praises to many friends. Excellent customer service, knowledgable and trrustworthy and I would have no hesitation in using again / recommending to anyone.
Thanks very much for making the start of 2013 a much warmer one than the end of 2012! It is VERY MUCH appreciated.
Cheryl and Phil
D. P.
I would like to give a massive thank you to both Chris & Richard for a fantastic customer experience.
My wife, children and I were freezing when our combi boiler packed up. After getting a few quotes and opinions on what to do, we decided to go with York Plumbing & Heating with their advice.
Richard worked very hard installing the new boiler and said he would do his best to get it working the same day. True to his word, we were warm as toast and it was great to get running hot water again.
If anyone needs any heating or plumbing work doing, I would highly recommend using York Plumbing & Heating.
Thanks again David, Tracey Charlie & Annie
B. F.
We had been told our boiler needed to be replaced.
so I got Chris out for a second opinion and he advised that the boiler was fine and it was the system that was blocked.
He came back the next day and did a full system flush. Now everything works perfectly!
Just in time for the snow.
J. C.
Chris came within hours of us getting in touch to look at a boiler fault (it sounded like it was going to take off). He quickly diagnosed and (after fetching a part in rush hour traffic) resolved the issue. Polite, friendly and professional service - will definitely use YPH again.
M.
Jo replaced our Potterton Powemax for a Worcester Bosch boiler. Very punctual! Very polite! Competitively priced! Great job from a company I would not hesitate to recommend. Cheers Chris
C. T.
OK, our Baxi Bahama boiler was pretty old, but we'd had plenty of years good service and several repairs under a Domestic & General breakdown protection contract. Then we saw the AA offer of a service for £59 and took up their offer. Satisfied, we decided to take out an AA home emergency contract which (unlike D&G) included an annual service. An initial inspection ( a formality, so they said) was all that was needed. Two days after the inspection, the boiler started leaking.
A call to AA late Monday afternoon brought promises a-plenty. An engineer that night - didn't appear. One first thing Tuesday - no, only a phone call mid-morning to say the boiler hadn't passed inspection because of a slightly cracked insulation pad (nothing to do with the subsequent fault) which I'd have to pay for and have replaced before an engineer could look at the boiler. I cancelled the contract and asked for my money back. Then rang D&G whose contract still had a fortnight to run. They promised an engineer the following Monday! i.e. a whole week without heating or hot water!!!
Having seen an advert for YPH in the Selby Journal, I rang late Tuesday morning and Chris was at our house by 1.10pm. Discussed repair, but faster and more economical to put money towards a new boiler. Decided to bite the bullet and gritted my teeth for an expected bill of about 2.5 - 3K. Chris phoned with a quote that evening - well under 2K. Boiler fitted on Thursday. Excellent service - swift, friendly, efficient and knowledgeable. YPH has gained a very satisfied and potentially loyal customer. No more breakdown contracts with big organisations for me - from now on, it's local every time!
r. m.
YPH came to fit a new boiler and it was all completed in a day, holes in wall were bricked up, new run off drains to gutter installed, power flushed central heating system . Very professional and quick work , I would highly recommend them to anyone with boiler or plumbing issues, great communication via email with regards to invoicing . Top draw .
Thank you.
M. H.
Delighted with the new combi boiler fitted by Chris and the team. They were very quick and tidy and stayed late into the evening to ensure that we had heating over night. The price was very competitive and I would highly recommend YPH.
J. S.
Friendly, professional and prompt, would definitely use again. Thanks Chris 👍🏽
S. B.
Had a boiler repaired and serviced by Chris. Great communication as we waited on the parts needed and went the extra mile in coming out on a Sunday evening when we had an emergency!
Would totally recommend Chris and YPH.
A. C.
Excellent service would highly recommend this fast efficient and professional company. Managed to fit us in the same day when our boiler broke down and went above and beyond to get the parts required to get the job done. The engineer who visited us came back on a Friday night to make sure we weren’t stuck over the weekend and we weren’t his last job of the week. Will not hesitate to go back to this service or recommend to friends and family. Thankyou.
M. H.
We have used Chris and his team for a few years and would not use anyone else. Great price and great service - they always get the job done and go the extra mile to make sure everything is done perfectly. Would highly recommend.
M. E.
York Plumbing & Heating has been great in taking over our yearly maintenance of our heating and hot water system in the house that went neglected by the previous owners. It is easy to schedule a maintenance visit via phone or text message. They are always willing to answer all of my many questions about the operation and care of the system, and would definitely recommend them to someone else looking to service or install a new system.
l. a.
I have used York Plumbing and Heating for five years. Chris is extremely professional and the work done is always excellent, I couldn't recommend him highly enough. He always goes the extra mile.
L. 1.
Best service you could possibly receive, punctual and professional. The friendly, honest and experienced engineers give you confidence in the job being done right. I wouldn't go anywhere else after YPHs high standard of service. 5* highly recommend. Job well done Thankyou
b. r.
Excellent speedy service. Same day repair to get our heating and hot water working in this recent cold spell. Chris came same day as phoned and as always very efficient and tidy. 5* work!
M. P.
Absolutely great service from YPH. They went the extra mile to get our new boiler fitted quickly in time for my daughters 17th birthday party so we had hot water and heating. Would definitely recommend them
K. D.
Really happy with the service, YPH got back to me the same day from an email communication, then were able to fix the problem the following day.
They explained the different options and the problem was solved within an hour. Fantastic service would use again and can recommend
K. S.
Had to call out twice for urgent call with no hot water on a very old boiler and the guys came and fixed everything with same day service both times. We had to have a new boiler which they sourced, sorted and fitted with ease - great service with no hassle thank you!
J. -. R.
Our faith in tradesmen has been fully restored as Chris demonstrated professionalism throughout having a calm and informative approach. Alongside being curteious and understanding of our situation. Whereas some tradesmen may have taken this opportunity and our vulnerability to their advantage YPH did no such thing demonstrating honesty and integrity throughout that we have rarely experienced...many thanks.
J. M.
Gave us a good price and flexible service, the whole installation was great and they were very helpful. Would have been 5 stars but it is a month later and our garden is still FULL of the left over rubbish which they said they'd remove - don't pay them until they've taken away your old boiler and any other mess!
D. L.
I Had a leak at my workshop, phoned Yph and spoke to Chris and he turned up within 30 minutes and carried the repairs needed. very happy with the work carried out highly recommended
J. G.
Nick came to replace a tap. I thought he was a good advertisement for the firm. He did a good job and had a friendly and professional manner.
D. C.
I phoned and arranged an appointment for a quotation, booked in for 4pm. Whilst they didn't turn up on time or call, I got a txt message later in the day to say there had been an emergency, and we rearranged for the following morning.
R. T.
New boiler fitted by Nick. The work was carried out promptly and on time. The price paid was exactly the same as the online quote.
W. P.
Speedy response to issues with boiler. Was flexible around my work schedule. Professional and neat and tidy. Replaced broken expansion tank that was hanging off the wall - could have ended much worse!
L. L.
Nick arrived on time and carried out work professionally and efficiently. Kept area clean and was polite throughout.
S. S.
YPH installed my boiler and have been maintaining the boiler to a very high standard for years. Great prompt service . I would highly recommend them !
J. P.
Just had Chris round for the annual boiler service. Always very pleased with the work done, and always enjoy a coffee and chat at the same time! Thanks again!
F. Y.
Excellent service by professional plumbers, new boiler fitted in 2 days, great job, hard working and polite plumbers would definately recommend
W. I. h.
A massive thank you to York Plumbing & Heating ... Just had our boiler replaced with a new worcester bosch boiler, punctually friendly staff completed the job on time as promised & even cleaned up after them selves!! great price & service, would highly recommend.
B. G.
Chris visited assessed then promptly quoted for the work I required
They were there when they said they were going to be,worked very hard to complete on time and the workmanship was excellent
He recommended and installed the Nest thermostat which I love and since I have added to the system brilliant control from the mobile or manually
Highly recommend Chris and his team a no nonsense first rate job
J. O.
We regularly use York Plumbing and Heating for all of our Gas Safety Certificates and services to our gas appliances, and we have no hesitation whatsoever in recommending this company.
L. S.
Excellent service worked very well and tidied up afterwards. Recommended
K. L.
We had a nightmare trying to find a plumber who was willing to come out during the Beast. Don't know how you braved it but I wanted to express my thanks for everything your positive attitude and every effort you made to get our boiler back on!!!
M. F.
Chris responded the same day to my boiler, repaired the fault, serviced it and it's back to good health. Great service from Chris and Emma!
P. L.
YPH gave us excellent and prompt service and very good after care. They were very helpful and pleasant to have around.
J. L.
Always excellent service from Chris at YPH. Friendly, helpful and would highly recommend
Thank you
C. R.
Thanks Chris, boiler service done, on time, efficient, friendly. Respectful of my shielding.
Would definitely recommend 👍
P. R.
Great service as always, highly recommend. Fitted us a new boiler and power-flushed the system.
R. I.
Best service I had in a long time , very reliable , quick job and very professional. Thank you
J. W.
Very happy to have our boiler serviced by them - quick and easy.
T. D.
Rapid response with nice customer service for our boiler inspection
T. H.
Great service. Nice and reliable guys.
B. D.
Fab speedy service. Highly recommended.
A. P. L.
Very quick and excellent service
H. W.
Came out did the job
S. H.
Good service
m. e.
M.
k. l.
R. M.
D. S.
R. B.