Reviews of Post Office. (Post Office) in Newcastle upon Tyne (Tyne and Wear).
Post Office
36 Northumberland St, Newcastle upon Tyne NE1 7DE, United Kingdom
Description
Information of Post Office, Post office in Newcastle upon Tyne (Tyne and Wear)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of Post Office
Sunday
11am–3pm
Monday
9am–5:30pm
Tuesday
9am–5:30pm
Wednesday
9am–5:30pm
Thursday
9am–5:30pm
Friday
9am–5:30pm
Saturday
9am–5:30pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
9 | |
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Thursday
9 | |
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Friday
9 | |
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Saturday
11 | |
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Reviews of Post Office
L. S.
I visit this post office (in WH Smith’s Northumberland Street) frequently due to good opening hours.The customer service improved a lot recently and I am being made feel welcome every time I come to post something (which is almost every other day)
It is only 4 not 5 star because I feel that Royal Mail is trying too hard to make people use self-service check out machines. For this reason they often put an insufficient number of cashiers in this post office (perhaps hoping people will get frustrated and use the computers instead). Most people won't and still wait. This results in quite long queue. For me check out at the counter will always be better. Not only because I enjoy seeing humans having jobs but also because the quality of 'signed for' receipt form the counter is better;
When you go online and track items dispatched at the counter, you can see the item was actually dispatched, where it was dispatched at (which exactly post office) and what time. This is important for my online customers. The tracking generated by the self-service stations does not offer this part of tracking information. The receipts are also of lower quality, printed on lower quality paper. The ink oxidises and disappears within a few months (problematic when you keep these receipts as part of business expenses- these are supposed to be kept for 5-6 years).
I also noticed a guy who regularly pushes into the queue by entering it from the side (there is a gap). I saw him doing this several times. Closing the gap he uses to enter and asking him to finally show some consideration for others would make many, patiently waiting to be served customers, more happy :)
E. m.
reasonable prices and easy steps to send stuffs. Huge variety of stationery items and books.
J. C.
I just want to thank Hazel behind the counter today, very helpful and saved me a wee bit of money, very pleased with the service she gave, thank you.
S. R.
Major Post Office very close to Haymarket metro in Newcastle City centre where with one exception the staff are very helpful and friendly The exception is a counter staff young woman who gives the impression of superiority and deliberately ignores when I ask a question so I try to see someone else The other young ladies are ALL pleasant and friendly The post office is open from 6am 7 days a week
J. W.
This is my local post office. I usually send parcels here, staff are always very friendly and professional. Never had any issues and don’t have to wait very long. Prices seem fair and the staff normally make sure you pay the right amount for postage.
m. d.
Visited today, very confused, with a load of stuff I had to send to Hong Kong asap. I was given all the help and advice I needed, plus tape, scissors, labels etc. - all free of charge - and sent my package off successfully.
A high-level of customer service, helpfulness and efficiency from the staff at the self-service terminals. Very good indeed.
s.
I sent a parcel of documents here. The staff are really friendly and nice. It is unfortunate that they didnt do biometric enrollment cause they will definitely do a good job and friendly service. Definitely my favourite post office
M. W.
This is a reasonable post office that always seems to be busy so there's usually a queue. There never seems to be enough staff to cope, so patience is the virtue you must exercise.
S. M.
I love all the staff especially Allyson. She’s a proper Post Office woman. Does her job cheerfully and professionally and keeps you right....I’m secretly in love....!!!
N. S.
Great service provided. It has self-checkouts as. Well, so that reduces the queue time!
K. C.
This postoffice is located inside the WHSmiths on first floor. A bit difficult to get to but they do have lots of counters to manage the rush.
H. M.
I have very good experience with the staffs here. Located on the first floor of the book store.
J. R.
Really kind and helpful people at the post office
F. F.
A normal post office with nice staff.
I. O.
Always queues and and hardly ever any staff on the counter!
A. T.
Staff here are lovely.
k. m.
Has a self service that is handy
M. S.
good staff
A. J.
Helpful staff
A. ع.
a.
D. B.
M. A. (.
S. K.