Reviews of Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel. (Pub) in Birmingham (West Midlands).
Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel
Snow Hill Plaza, St. Chads Queensway, Birmingham B4 6HY, United Kingdom
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Information of Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel, Pub in Birmingham (West Midlands)
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Reviews of Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel
M.This hotel has a fabulous location - across the road from St Chad's Cathedral and only a few minute's walk from St Phillip's Place. Bus and tram stops are right outside and several convenience stores in easy reach. …
R.Centrally located, I enjoyed my stay and was lucky to get a room on a high floor so was able to enjoy the views albeit looking out on to the dual carriageway and not the city centre. …
A. Q.The rooms are a good size for city centre Hotel. The room was clean and service was polite. Breakfast was also good quality. They were helpful and it was a nice stay for my daughters 16th birthday. I was allowed in a bit early to put balloons and cake etc in room
J.Only 5 minutes walk into centre. Exceptional variety of shops. /restaurants. Unless tlhotel books you a taxi always get black cab back if need be,others try rip you off, £8.00 to China quarter and £10.00 return at 1am (good) .......uber …
G. T.We usually stay in the Star City HIX when we are down for work so this was a nice surprise.
A lot more modern hotel than Star City.
Ideally located for walking into town or surrounding areas for food.
Parking was a few minutes walk away with a 55% discount through the hotel.
Reason it’s not 5 stars as we had to query 2 receipt mistakes in the bar in the evening, this was due to staff training and it was sorted out in the end.
J.I arrived for a 1 night stay on a business trip. The hotel staff were friendly and welcoming, the other hotel stayers were also very jovial and friendly. The checking-in process was simple, although I was provided with a room that had 2 …
B. B.Brilliant hotel. After having such a bad experience with a previous hotel resulting in us leaving it at 1am with a 7 year old this hotel took us in. Staff were very helpful, rooms clean and breakfast was lovely. TV even had a noise limit so it was so quiet. Highly recommend.
G.Nice, clean, very friendly staff. Great downtown location. HOWEVER, Parking needs to be communicated better. Parking lot next to Hotel but with location was not that easy to understand the first time you drove by. And. Parking mostly …
C. T.Stayed on a Weds night. Room really good, clean and larger than most, bed was comfortable and was nice and quiet despite being on main road (poss due to being on one of the upper floors).
Biggest issued was evening meal choice (or lack of), with "fish and chips" being the only food available - despite a menu on the in room system, and adverts for fresh pizza 24hr in the lifts (why advertise something that's not available???).
Found a great pub 6mins walk away that serves proper tasty indian food - just search for "Hen & Chicken" pub / restaurant.
S.This is a great location for a stay in the centre. Quiter end of the city and a short walk to all bars and shops. Hotel is spotless and all the staff were friendly. Breakfast is what you expect for the price. The only down side was our bed …
J.I stayed in the hotel for 4 nights and found it very clean and there were safeguards in place for the covid situation even though it has been relaxed. Tables were cleaned quickly after they had been used and sanitizing available for use. …
d.Excellently situated for central Birmingham. Car park next door is quite pricey, but is discounted within the hotel.
Rooms are spacious and very clean, as you would expect from a Holiday Inn. …
W.We use this hotel each time we visit the NEC for motorcycle live. It's ideally located for a good night in town. The parking is a little expensive but the hotel overall is excellent. …
G. g.I've stayed here previously. Great location, lovely staff and very clean and comfortable rooms.
My only issue was the automatic hand sanitisers did not work on lobby or on …
T.We had a mini break in Birmingham and really enjoyed our stay at the Snow Hill hotel. It was very clean, the staff were really friendly and helpful and the breakfast was good too. Great that it was included in the price of our stay! Would recommend as it was in a great location.
S.We stayed for one night whilst visiting Birmingham. The reception staff were very friendly and informative, swopping our room for a higher floor when we enquired about any noise. Our room was large and clean, the bed was super comfortable …
A.We came for the Phil Lynott statue unveiling in West Bromwich, we did not know where to go and the lady behind the desk went out of her way to show us. We enjoyed our stay so much we wanted to stay another night but there were no rooms …
M.The Snow Hill HIE is located perfectly for travel by car or train, but the car park is a little distance away. The staff were friendly and welcoming and the room was large and comfortable. The bathroom had a lovely large shower, but the …
W.As I had pre registered as a ihg member check in took about 1min. But I had to queue for 30mins... Should be an express queue for members. …
J.The hotel is situated in the perfect position for central bars and restaurants. We stayed on Friday and Saturday night and met friends on the Saturday, 2 of which stayed at the hotel too. All said how good the hotel was, for both value for …
D.lovely hotel. Never used Holiday Inn Express before but was pleasantly surprised. Hotel was very clean, staff were friendly. Good location. The discount on the car park B4 was well work it too.
D.Hotel experience perfect. Not had any issues with the room or the facilities and benefits of the room’s. The lounge and sitting facilities on the ground floor is amazing, can sit down for as long as you want, there is NO limit. Staff helpful 👍
M.We stayed here when our baby was in the children’s hospital round the corner - the staff were lovely and so helpful and understanding. The food was great and the room was very comfortable with a great shower. …
C. W.Staff were really nice. Food is only okay and the bar is badly stocked. No service lift for housekeeping, can take some time to get to the ground floor. Rooms are clean, overall not bad.
A.No room service but it was a Nice standard stay. If you intend to have a good breakfast I wouldn’t suggest to stay here. Not enough options. But if you just want a basic stay experience this is good enough
L.Had a lovely stay, staff were very friendly and helpful. So clean and spacious rooms. Just the air conditioning didn’t work which was horrendous in the heat wave as the windows don’t open either! …
L. W.Staff were absolutely amazing!! Super super friendly and welcoming and helpful! Hotel was spotlessly clean! Staff always greeted you and were approachable nothing was too much for them to do!! Breakfast was amazing piping hot!!
S.Overall the hotel stay experience was good. Hygiene was good, so one would feel comfortable and safe during this pandemic.
It is close to most attractions so strategically well located.
D.I stayed one night midweek and the hotel was clean and the staff were very good. Slept well and enjoyed breakfast. Good value for money in the city centre.
L.Great location - close to Snow Hill and Grand Central. Perfect for those visiting the city for business purposes in this district.
Staff members were very friendly and helpful. The room was also very clean and offered everything required for a business-related stay.
L.Stay itself OK, but on checkout informed system down and unable to provide a receipt printed or electronic, but would email. Now provided two email addresses, chased 3 times and still no reply, can't get a response from the hotel via email …
J.Great service all round, excellent value for money and (clean) absolutely essential for me. Lovely staff and excellent location to get to the 3 main train stations which are a 10 min walk max. Personally I don't eat anything with 4 legs so …
E.I really enjoyed my stay. Staff were friendly and welcoming. Bed was comfortable. Breakfast was good with enough variety to please. Would come again.
C.Absolutely fantastic, I’ve been made to feel extremely welcome by the whole team, even when I walk in at 2am I am always meet with a friendly smile. Rooms are always clean and I’ve always felt they have great procedures in place for Covid.
C.Hotel clean and tidy, lifts quick, rooms clean and all amenities. Breakfast was good but does need more seating. Nice location by snowhill tram and station.
E. N.This is my 2nd time at the Snow Hill location, the room and bathroom are clean and presentable. when I arrived today, after a long journey, there were a kettle, tea, coffee and 4 milks (a nice touch) I give this Hotel 5 star because of great Customer Services and the homely feeling I get when I stay at Holiday Inn Express.
J. B.Polite, friendly staff. Rooms were clean and well presented... Great shower... Breakfast was lovely. Close to city centre.
D. H.No draught drinks in the bar, sofa bed not broken and not put away properly. Few hairs in the bathroom. Breakfast average at best. Nice friendly staff though and excellent location
L.Staff were super friendly couldn't fault them always greeted with a smile couldn't do enough for us when we stayed hotel was spotless and completely clean
breakfast was piping hot plenty of selection staff were amazing and helpfull at …
T.We have stayed here twice now and we are never disappointed. Friendly helpful staff clean and welcoming rooms fantastic breakfast great location we will return again and again.
H.I would say that I have a love-hate relationship with the staff. I love them because they gave us a huge favour of giving us the room in the top floor which is what we always wanted. They also provided us what we asked for, like more …
T.Our stay was ok was a bit dissapointed with the noises and people that kept waking us up during our stay so was a little tired but overall enjoyed it here would like a better selection at the bar and food options limited but very clean throughout the building.
N. H.Had a great stay here,nice clean rooms,lovely friendly staff very helpful,beautiful breakfast,only thing that is a nightmare is no parking,there a carpark next door and they offer 50% if you stay here still pricing at £15 😯
A.I've stayed at this hotel many times and would never stay anywhere else. Very clean great location super friendly staff and great breakfast what's not to like.
D.The view from the 17th floor was amazing; It's a pity there isn't a roof terrace. We were surprised with how spacious the room was, that includes the double shower. …
D.This hotel has all the good bits you expect from Holiday Inn Express.
If arriving by car, be prepared for the city centre clean air tax.
P. W.Excellent staff, really helpful. Breakfast is fresh and tasty. Ideal place for city centre. Discount if you use the B4 car park.
T.Perfect location for shopping/night out in Birmingham. No problems. Clean. Good breakfast. Friendly staff. Second stay at this hotel. Will be back!
M. P.Great location. Bus stop right outside, train station served by both local and chiltern service to London 5 minutes walk away. …
G.This really was an excellent stay during the national lockdown. We live in Devon and had to travel to Birmingham for an appointment at the children’s hospital. The staff were all so friendly and helpful. The cleanliness was just perfect. …
C.It was good to be back. The hotel is in a great spot for going out in colmore row. Slight niggles to sort out air con being one of them and also needing a physical payment card rather than using applepay (the card number is manually typed …
A.Regularly stay one night for work.
Staff always friendly and helpful.
Room usually good, this time less so as dripping air conditioner unit and room …
G.Having stayed at a Holiday Inn previously, I knew what to expect. The service was excellent and the room and breakfast was to a good standard. Staff were on hand and the stay was seamless. Parking discount for the B4 car park was an …
D.Had to use this hotel for work. OK for one night but a week it is not good. Breakfast choice limited rooms too hot and evening meal from bar is just awful and thrown together such a waste of money, never again. Need some leaflets for takeaway facilities to make experience better.
M. R.Our annual place to stay when visiting Birmingham, great staff and breakfast and close by to our shopping destination.
Only downside is air conditioning and tv didn't work in several rooms and had to change rooms, 5 rooms booked and 4 of us had to change rooms. Surely they should check all equipment before allocating the rooms to customers. But staff are very helpful and friendly.
K.Very clean rooms. Basic but does everything you need.
The staff were friendly and helpful.
The breakfast buffet concerned me during covid as food was not covered and people were not encouraged to wear masks.
B.I stayed at the hotel again as my son was in the children's hospital next door. My husband and I take turns to sleep. The staff are always extremely kind and flexible, nothing is too much trouble. The room was clean and comfortable as usual.
F.Excellent stay at this hotel. Staff extremely pleasant and helpful. Room and bathroom was immaculate. We paid for early check-in as we arrived on an early flight
K.Clean spacious rooms with large bathroom. Really comfortable beds, and modern interior. Hotel reception staff very friendly and willing to go above and beyond
D.We stayed recently and were very happy how close to the town centre it was. The hotel was very clean and the staff were polite the only things that let it down where the cooked breakfast options and the noise from other guests but that is not the hotels fault.
F. O.Nice big rooms. Friendly staff specially Ishtar at the front desk (hope I got his name right).
Breakfast was a bit limited as the choices were the same every morning and one morning there were no eggs. We were there for 5 days.
Location is great for getting round town on foot.
J. W.A really well run hotel, friendly staff, clean room, reasonable prices and a decent breakfast which is included. Air conditioning kept the room lovely and cool, with the hotel bring quiet meaning a restful sleep.
H.For a long stay of 25 nights in July, the reception staff was really helpful to my stay. Since we had to quarantine for 10 days, we requested for one more chair and a fridge. Thanks for their arrangement within few days. The location of the …
p. m. c.Absolutely beautiful hotel spotlessly clean, about 10 minutes walk to center, fantastic breakfast I would highly recommend this hotel.
b.Hotel stay was average.
Disappointed at the cost of stay when higher graded hotels within the city centre were cheaper. …
L.I loved staying at this hotel. The location is fantastic for everything that Birmingham has to offer and its partnership (with massively reduced parking rates) with the nearby parking facility made it even better. The room I had was …
C.From the minute we arrived the staff were great, especially considering the present situation. We stayed for 2 nights and bed and breakfast. The service and food were excellent. …
k.Overall an excellent stay. Great walk-in shower; big TV, Big bed and comfortable; but the breakfast choices need improvement, and the toilet seat cannot stay up because the sink top was built out too far... GREAT STAFF TO!
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