Reviews of The Lord Louis. (Pub) in Plymouth (Devon).
Description
Information of The Lord Louis, Pub in Plymouth (Devon)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
We don’t have any review or comment on this place.
Map
Open hours of The Lord Louis
Popular times
Sunday
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Tuesday
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Reviews of The Lord Louis
A.
An overall good experience. We were able to book a table for 10 people on a Sunday afternoon with no problem.
Food came in a reasonable time. If you're Vegetarian, the meat-free carvery is only £4.99! Bargain!
If you're feeling a bit adventurous, there is a roast dinner calzone.. it's an experience 😶
Warning; if you are vegan, you might struggle to find something to eat here.
R. T.
Paid for all you can eat breakfast, i ate as much breakfast as i could eat. All in all a very successful mission for both parties involved.
Place was clean, seats were comfy. Plates were given to us the second we ordered, The breakfast was very good. Beans were hot , bacon was hot . Eggs were cooked nicely. Sausages tasted nice, and all food was kept hot under professional grade heat lamps. 16 quid for 2 adults and you can have as much as you like. You wont get that value within a 2 minute walk of home.
Shame Tina didn't like it though 🙄
M.
It’s always got an element of a gamble but recently it’s always been great for us. Not too expensive and good food ready to go.
Sometimes you might not get a table, sometimes you might be waiting for a while but typically if you have the carvery it’s a safe bet you’ll be well fed and leave feeling full and happy. Sure it’s a little run down inside and if you go during a busy spell the tables might still have food on them or be a bit sticky but if you don’t mind the gamble then it’s pretty good. Been about 5 times in last 2 months and each time had no issues and been good
J. W.
Went to Lord Louis this evening and we was waiting for a good half an hour for our drinks. The lovely lady who noticed we was missing our drinks for a long time and she gave us free deserts! Was over the moon with the service and she was so friendly!
Will definitely be back 🥰
Thankyou x
J.
Absolutely stunning roast and top table service!
The roast was full of different flavours and cooked to perfection!, as some places all the veg taste so bland but here is absolutely flavoursome,
Table service nothing too much bother especially with having 4 children being a little loud and indecisive, our waitress was fab!
Huge 5 stars if give more if I could, especially to
Lea, Karen, Rob and Ryan!
Keep up the awesome hard work and yummy food!
C. B.
Popped into here for a quick Sunday lunch after not visiting for ages.
Served by Tyler who was friendly and welcoming. The food was fresh and readily available. The beef was by far the best I’ve had in a long time and reminded me of Christmas!
Only suggestion would be to have a thicker option of gravy… bit too watery for my liking, but that’s nit picking. All round a very good experience. Thank you.
j. c.
Haven't been to The Lord Louis in a while and was pleasantly surprised.
Lee served us at the carvery, he was lovely, very friendly and friendly.
Chelsea looked after our table and couldn't have even more helpful, she was amazing with the younger children.
Great experience thanks to Chelsea and Lee 🙂
C.
Went today and the carvery was absolutely lovely. A member of staff called Charlotte was incredibly friendly and helpful also. She made sure we had everything we needed and did so with politeness! Very happy
R. K.
Thank you for a very friendly birthday meal for my father on Monday.
8 of us well very accommodated, thank you.
A shame the pizza deck was closed yet again, as my niece loves your pizzas.
But the carvery, as always, was nice and fresh, hot and delicious!
H. R.
Absolutely fabulous service after major surgery in November going out for a meal was my biggest fear. Tonight they supported with a smaller portion and then changed it to a plate instead of a bowl. They made my meal out for my sons 18th birthday wonderful. Thank you very much to Lee and lily for your kindness we will see you again .
S. B.
We really enjoy coming to the Lord Louis for a Sunday roast. We've had wonderful service from Karen on two different times we've been. Tasty carvery and great puddings, and very family friendly too
S. T.
Booked a table for boxing day. We had a 3 course meal, Crispy prawn cocktail consisted of lettuce,4 prawns and sauce. Tomato soup was not soup,it was was thick like pasta sauce. Not that nice. And it came out with no spoon after we had almost finished our starter.Carvery was the best. Desserts were nice. Service was slow and had a different girl each time. Would go there during the week but not over the Christmas period.
V. P.
We were served by Chelsea today and she was brilliant. Friendly, polite, attentive, great customer service. She was brilliant with my little girl. Food was yummy. Great experience all round.
A. B.
19th August arrived 14.00 staff and and service very helpful and friendly would get 5/5 but food 3/5 because wife had turkey very dry partly because it was at its end but mainly because it should be covered with foil to stop it from drying out. Similar for other meats.
Good choice of veg although peas dry and feel the veg could be covered when there are no customers waiting.
We had been here the previous week 12.00 noon and would have given top marks.
Obviously the earlier one attends the better no doubt this is an area to resolve.
As the roof is being replaced is there a modernisation program if so perhaps the carvery area could be improved.
i. b.
Average food, would say on par with wetherspoons. Massive downside is staff are miserable and rude. Tried to speak to a member of staff as waited half an hour for ice cream, and they were walking away while trying to explain, it was quiet so can't use the excuse of it being busy, but regardless, why walk away from a customer that is trying to speak to you. Been there a few times and always been the same so unfortunately can't offer anymore than 3 stars. Not planning on returning if service is always poor.
B. T.
Lovely food and massive portions. Friendly staff, especially Gemma and George, they were both so patient with us even though we were a big group and had four kids with us.
All kids food comes with free veg and their is a fruit option for dessert which I like too.
S. H.
Sorry forgot to take photo until I had finished. Owned by the same people as Toby good value breakfast buffet style. Tasty bacon, sausages were ok had done taste , hash browns good , mushrooms a bit watery, and tomatoes like passata . Coffee was good . Can’t understand why it wasn’t busier as very nice. Not quite as much selection of items as Toby. But still really good value . Was unsure of booking times as website a bit confusing. As I let’s you book hour slots and they finish breakfast at 11:30 but the website lets you book a slot 11:30 till 12:30.
E. A.
Been past here many times so decoded to come here for food. Pleasantly surprised by the experience. Both food and staff very good. The apple pie was great.
D. B.
I am such a fussy eater and am very picky. However when up at the hot plates, the server, Lee was brilliant and accommodated to my needs. He was very polite and really put me at ease. The girls serving were also very nice and helpful. Defo will be coming back again. Thank you xx
W. M.
Food was really nice, but I want to give a shout out to the staff of Friday 7th October 2022 at around 9pm.
They were all so nice and the guy behind the carvery counter was a top lad and made us feel extremely welcome!
T. R.
Great food, and wonderful service. Young chap in the carvery (Kieron?) was particularly welcoming and helpful, giving me a nice bit of turkey crispy skin when I asked him! Kaz also very friendly! Definitely will return!
D. F.
Fabulous carvery. Hot, great choice, good price. Pub warm and clean. Staff always friendly and helpful. Big car park easy access.
K. R.
Went originally to a Toby Carvery and they refused to serve us I asked where the next nearest Toby was and got sent here. The staff were very welcoming and the food was good although personally I prefer the roasters at Toby but then I prefer the ice cream machine here so all good really
M. C.
Nice enough pub. Eating area is a little cramped. Went for the Sunday carvery which was good, but was spoiled a bit by having to wait in quite a long que while they fulfilled delivery orders from the servery before serving the customers who had actually bothered to drag themselves out in the awful weather and turn up in person. This resulted in hot drinks, delivered to our table while we were queing, going cold. Fortunately, they were replaced for free no problem.
G. W.
We had a Christmas party for 18 of us and had a great time! The staff were amazing and nothing was too much trouble. Everything was so well organised and the food was lovely.
S. H.
Good food at good prices but interior needs a revamp. Seats were worn through in many places.. I'm not a fissy person as long as its clean and healthy but it does let it down a bit.
S. S.
Went once recently, Pizza place...with no pizza available. Carvery however was nice, fresh and hot . One child meal came out beef burger instead of chicken burger which we asked for but the price was very cheap , overly not busy. Would likely return.
G. D.
My fiance and I had a carvery there today and I can honestly say that it's was the best carvery that I have ever had value for money and quality was second to none.
The staff were very friendly and I would recommend this place to anyone.
W. M. C.
We had a lovely Christmas lunch here with our amazing volunteers! Karen was absolutely lovely and really attentive! Thanks so much :-)
C. P.
Sunday lunch was excellent, but had to eat it quickly as the pub was so cold. We would have stayed and had desert and wine but we were frozen so left as quickly as possible.
P. E.
Visited today. All I can say is my husband and I haven’t had such a good Carvery for ages. Food hot Good choice of veg lots of meat. Staff lovely. Will defo be back again
T. Y.
Always a good place to go either with you family or friends, the carvery hear is a top classis meal at any time and day of the week. The staff are welcoming, friendly and polite 😁
R. J.
Very nice carvery with friendly and helpful staff and great prices. The pub side is clean and homely and the establishment has ample parking too.
J. T.
Lovely experience, staff very polite, covid secure and nice food. Cavery is done where chef hands out veg and meat but it doesn't actually change the experience much, makes it easier tbh.
Just for the service id give five stars but bonus was food is yum
h. w.
Cavery good & kids meal good value but the main reason I've given 5* is due to the excellent service we received from Karen who seemed to be running the whole of the restaurant floor on her own. Also I got a takeout cavery for 1 as one person couldn't come
J. T.
Another lovely carvery, spuds are the best in Plymouth! Amazing!
Very friendly & helpful staff especially Gemma & Karen
J. S.
Kaz and charlott are very well mannered and welcoming in to the pub. Those 2 literally bring the atmosphere with them both the laugh’s and banter you can have is literally amazing. And as for dani she’s a hard grafter and can take banter like kaz and charlott and always smiling…..
K. G.
Lovely food and Karen was lovely. Really enjoyed ourselves. Love the idea of baby bowl! Fantastic idea!
K. S.
Had a disabilities darts club Christmas meal and the staff were very helpful, very friendly and kind to the whole group we Couldn't have asked for anything more, it was a lovely carvery and evening for all. Thank you to all the staff.
K. E.
Excellent customer service, helped to ensure my little girl had been occupied with colouring and helped to use the ice cream machine. Lovely lady thankyou
P. H.
Karen who provided table service was helpful and cheerful. She was willing to put herself out even with the most minor request. Thank you.
e. t.
Karen was so lovely so help and welcoming had a lovely chat as well as it was coming to the end of the breakfast shift really lively lady definitely five stars
L. L.
Lovely staff and espresso martini is the best in Plympton.
J. H.
We had a 18th birthday meal for my daughter, it was a party of about 24 people. Everyone had a lovely evening, the staff was amazing and friendly with us. We felt every looked after by Chelsea.
J. D.
Karen was our server and she was so polite and friendly. Very prompt service and the carvery was very tasty and good value.
B. A.
Attended the Lord Louis this evening for their carvery which was excellent as always. We were waited on by Joe who was a very pleasant and professional young man. Would highly recommend the whole experience an excellent selection of vegetables and a choice of 3 meats and friendly professional staff.
m. h.
Brilliant afternoon with a fantastic group of ladies spent at this establishment.
Food was tasty and hot, unlike other places we won't mention. Staff attentive and pleasant. They certainly get the vote from me. We didn't feel rushed or that we had to move .
We will return, looking forward to Aug 6th and your Pride event.
Thank you again x
L. W.
Amazing place to eat. Such lovely well valued food. Vegan options for myself are really tasty. And the staff are so friendly and helpful. Will definitely be visiting again
J. W.
Went for a carvery and WOW amazing , and great service from Karen . Will definitely be going back
D. H.
Sunday carvery! I learnt to use the app ....easily! The food was incredible and even though the staff wrote really busy they were friendly happy and polite loved it xxx
v. M.
Couldn’t be happier a big party for my nieces birthday well looked after friendly food was lovely xx
J. W.
Came recently for lunch with the girls and the food was fab! Quick service and we were served by Charlott who was so lovely and accommodating! Can’t wait to go back again!
K. S.
Went here for a carvery with my family today, I have to admit it really was the best I have had in a while, every thing was cooked perfectly and really nice and hot, I would also like to thank our server Karen, she was so attentive and done a fantastic job, not to over bearing like some people can be but spot on, well done Karen yours star.
D. G.
Very good service by Karen.. efficient and pleasant.. food was very good and atmosphere was lovely..
B. B.
Great veggie carvery and good service. Pudding not so good though. Cold and rock hard. Overall not a bad experience though.
G. R.
Carvery nice fish and chips awful. Lacks atmosphere. Nice staff
R. E. &. H. A.
Have been enjoying a carvery here for quite a few years. Since being taken over by Stonehouse and offering pizzas and other foods, it’s good when the little ones can be a little fussy with a carvery, although recently the last couple of visits they haven’t been able to do pizzas.
A.
The place and service was really good and also the prices. But the food was really delish! Will definitely be going back again....!!
R. P.
The food is good as always but the hygiene.....they need to employ somebody that knows how to clean, especially areas around food storage but the toilets are pretty gross too
c. c.
Food was lovely good price unfortunately not enough space to eat indoors so had to sit out side
a. g.
Served by kaz and it was a pleasant experience with a beautiful hot carvery will be coming back again
T. R.
Food was amazing today best carvary iv had in a long time and staff are SUPER friendly and it's really cheap
D. L.
Just had a lovely meal at the Lord Louis. Staff were very engaging and friendly. They told us of a short delay awaiting fresh vegetables. Chef lady gave us a few extras until food was ready. Our waitress Karen was so friendly and nothing was too much trouble for her. She kept popping over to check we were OK.
C. G.
Went for Sunday carvery meal was lovely plenty of choice good price very busy I would recommend booking a table
B. F.
Me and my partner visited this week for lunch. Dave, the manager was really helpful & attentive. Our drinks were served quickly. We headed to the carvery station, the food was fresh, rob was very informative & carved our fresh meats. Lots of colourful veggies on offer and super tasty gravy!
Will definitely return soon! Fab service & a fab meal thanks!
J. S.
Absolutely brilliant meal, with lovely waitress service. Would definitely recommend
K. L.
Super happy, friendly and always amazing service plus the last place in Plympton that has strongbow on tap 5 stars well deserved 👏
C. G.
I have been going to the Lord Louis for many years and always come away very happy, until today... As always the staff are amazing, the veg lovely.. Very disappointed with the roast potatoes and the very, very salty gammon. Come on Lord Louis, bring back the gray today potatoes were used to.
A. P.
Super star waitress 🌟. Karen is a asset to your staff here. She is friendly and attentive. One fish and chips and one carvery. Fish and chips 5/5 the carvery was a 4 but I think this was due to the time we arrived. If we had arrived at mid day it would have looked fresher. Due to being sat under the hear lamps the veg all looked dry and the stuffing was so bad that I couldn't get any. But the gammon and gravy was fab which is the best part. Chocolate brownie and sticky toffee for dessert. The brownie gets a 3/5 really thick and stodgy and the sticky toffee 4/5. Service brilliant here food could do with a bit of tlc. Definitely will be coming back for another weekday roast
J. D.
My daughter and I had a lovely hot carvery this evening. We were served my a very helpful and friendly gentleman called Andy. The meat and roast potatoes were very tasty. We will be back again 🍽
M. S.
My family loves this place. The meats are often dry. I wish it is moister. Karen? took this. Christmas 2018
d. j.
Great food had the cavalry service was very quick bar staff very helpful took my disabled mother they were very accommodating
M. W.
I've been a few times, very friendly staff. Zee the manager today was extremely pleasant and helpful even though she was very busy. I had the carvery really delicious although they were beginning to run put of meat due to lateness of the day, plenty of veg etc. My son had gammon egg and chips he said it was really nice. The person serving the carvery was really friendly and said he'd take my plate to the table for me as I have a disability. Not everywhere does this.
C. P.
Quick, great service from our server Karen! Lovely food and atmosphere.
C. S.
Dade served us and he was really friendly, nothing was too much trouble. Non carvery menu items we’re served really quickly and we were really impressed with the selection of vegetables available on the carvery. The carvery was first class.
T. P. H.
Their roast dinner was absolutely delicious, best one I have ever eaten in my entire life 😋
I. T.
Well priced, though I have noted there seems to always be a missing item from the wider menu, this time being the burgers.
l. e.
Absolutely fab carvery was had, on tuesday july 5th. by 4 of us. wonderful staff in all ways, Andy i think was in charge of tables tonight, and the lady chef did really well. We will all be back again sooner, then soon.
M. G.
The Lord Louis if you like a good meal this is the place for you arrange of meat,s and vegetables and a perfect Roast dinner,, with a bar for all the drinks you like,,, thank you.
M. K.
Great carvery at decent prices. Can order it through the app along with drinks.
Staff friendly and great service. The unlimited breakfast is also a must, very fresh and cooked to perfection 👍🏻
t. c.
Food average and premises could be cleaner especially the seating and the toilets. Staff very helpful and friendly.
A. H.
Nipped in after a dance class, nice sunny evening and was quite busy. Nice friendly bar staff and very efficient. The bar was clean and tidy and good value
L. D.
Great service from Tyler, and amazing puddings.
Sadly children beef burger were alittle dry.
P. B.
Great food good prices very clean well kept pub staff very nice
D. R.
Kaz and staff were fantastic. Food was extremely good. Inc dessert
L.
I have decided to return to see if the carvery has improved since my last visit 2 years ago. Back then I rated it one star after a awful meal of cheap cooked frozen veg and half cooked potatoes! Well today we went back and boy has it changed, the carvery was great, nice veg, perfect potatoes and good choice of meats. Its well worth down loading their app to receive all the offers, some days its up to 50% off main meals which could save you alot of money!
C. E.
We try and make it a weekly visit here and every time the server Dade makes us feel welcome, very bubbly personality, always has a smile on his cute little face…. Always checks on us throughout our visits and just overall very polite! 10/10 for service from him ☺️☺️
L. H.
Great service! Karen was amazing! Had the best service. We will be returning!
M. C.
Popped in the other day after work, staff are amazing, especially the guy on your carvery deck, I believe his name was Rob?
Either way, will be returning, purely for the customer services I received, will recommend to anyone. Amazing job team!
J. A.
Brilliant service, friendly staff, fantastic food and a great price.
C. P.
Lovely place to eat great staff especially Tyler, Dave,Rob great job guys
R. M.
Came down for an unplanned lunch with my girlfriend and young daughter this afternoon. We were greeted by a lovely lady who explained how to order, where the highchairs were etc. We ordered two pints, a carvery and a pizza. There was a slightly weird taste to the beers, but Dave, one of the managers, was brilliant and dealt with it straight away.
The pub wasn't too busy, but we were pleasantly surprised at the speed of service. My pizza was on the table within 15 minutes and was stunning. Some might say it needed another minute in the oven, but slightly soft is exactly how I like it! My girlfriend's carvery was well carved and tasty and my daughter was well catered for as well. Would definitely recommend, based on this visit, thanks to all the staff!
T.
I went (pre-booked) on a Sunday for a roast, and what a difference (since my last visit years ago), nice polite helpful staff, nice roast. My only negative would be that you have limited time at your table which is shortened by the long wait in the queue for the food (the Carvery needs to be ready at 1200 to serve people)
M. H.
Still great food ample parking and very helpful and friendly staff especially chef Elizabeth and the awesome ice cream lady
S. X.
Karen was our sever and was really lovely. Food was good too.
L. W.
Best value breakfast in town, all you can eat buffet
P. W.
A late lunch to celebrate mother in laws birthday. We were served quickly and politely by our waitress Karen. We were made to feel very welcome. The food and drink orders were taken and we were served within 5 minutes. Very attentive throughout. Highly recommended.
k. j.
The lovely waitress Karen was so helpful, jolly and kind. The whole atmosphere was very relaxed and the food was outstanding! All veg was lovely and soft, mash potato was smooth and the potatoes were crispy. Great choice of meat all cooked to perfection. I never normally clear my plate but I definitely did this time. Can't recommend this place enough!
b. j.
Always helpful and a lovely breakfast with free top up of coffee and with the price of coffee in takeaways I enjoyed topping mine up. They even let me take one away. Nice!!
J. W.
Waited 20 minutes before we went to the bar to find out we had to go to the bar to order. No one told us when we arrived.
No gluten free options for desserts apart from ice cream. Even the sundaes had biscuit or pastry in.
My son ordered a child's dessert and they forgot to bring it out.
However the carvery was lovely, although the chef was quite miserable.
My son dropped my phone down the side of the seat in one of the booths and someone came straight out to help us get it out.
My older son enjoyed the bottomless ice cream.
The barman was very friendly.
L. B.
Great carvery, very friendly and helpful staff.
S. M.
We went for a friend's birthday the carvery was great also the staff.
J. D.
Had a lovely carvery, been many times always good
N. F.
Food took a long time to arrive and wasn't that hot as though it had been sitting on the counter for a while, bar staff good drink service was good.
L. B.
Food was really nice, but the noise of the ice cream machine ruined my time there
G. C.
Lovely carvery, freshly cooked, good choice. Nice helpful staff, reasonable prices. Would recommend.
D.
Not a negative review, just called in for a beer so can't give a fair assessment of the overall service. No complaints.
J. G.
Fabulous greeting by Kaz, always willing to help,
Always a smile on her face! Zerina ( not sure of spelling) also very attentive and happy, Love this restaraunt, great food, affordable prices, happy friendly staff, what’s not to like? Even put my mustard back out with the other sauces, so am well happy! Lol
Nice to see good customer service is still available at this establishment!
S. S.
Had a lively Christmas meal with the family, Chelsea the waitress was a dime 👌
J. M.
Great food and great staff especially the waitress top girl xxx
K. W.
Another lovely meal and more excellent service off Karen
M. C.
Fantastic roast dinner and lovely friendly staff 👍🏻
S. B.
Great breakfast! Enjoyed by all our group.
D. C.
Fantastic food and service at a large Christmas group lunch!
C. S.
Great food and service breakfast was great. I recommend it
j. i.
Went there for a friend's wake, new kitchen manager kept food for wake coming out in small batches so was always fresh, no dry sandwiches etc and cooked foods where warm...
R. D.
Lovely food, friendly staff, a good experience
A. S.
Karen who works there was lovely and so was the food
S. N.
Birthday gathering of 16 of us. Gteat service. Staff were really helpful too 😊
G. J.
Good place to go for food and a drink. Very polite and friendly staff, food was amazing and reasonably priced too. My client had the Sunday carvery and loved it..!
A. K.
Excellent service, choice of 3 meats on the carvery with great selection of veg.
P. T.
Had a great Sunday carvery, place was really busy and the staff were excellent, well organised and friendly.
Food was lovely and great value , meat or should I say the pork I opted for was fantastic.
Will most definitely be returning...
D. B.
Pretty decent all you can eat breakfast including fried bread and black pudding
L. F.
Visited today with my partner, lovely service by a lady called Karen, nothing was too much bother, carvery was good but the potatoes needed a little longer, my partner had a burger which he really enjoyed, great value too on the set menu! We will definitely return again very soon
S. B.
Served by Karen and Gemma, lovely people very warm and welcoming and the breakfast today was perfect and only cost £4.99 for all you can eat. We are coming back tomorrow for the Friday special costing £5.49 which gives the option of having waffles 🧇 too. 🍞🥞🧇🥓🍳🥚🧈☕🥛🍯🍽🧃🥃🥤I love that the Lord Lois is dog friendly in their bar area.🐶🐕🐾❤💛😀😊😁
l. s.
Came in for a roast with friends. Service was efficient and with a friendly smile! The potatoes were to die for, will definitely be returning soon as really want to try their breakfast😍
A. R.
Amazing service at the Lord Louis. I’ve been a few times now and each time I’ve seen a lovely lady called Gemma who works there, she makes me and my family feel very welcome and nothing is ever too much trouble. Food was lovely and service was great⭐️
J. P.
My husband and I came here to wait for my daughter who was busy nearby. To the left was the Carvery area which appeared busy. We went left into a deserted bar area (though a group of 4 came in after and decided to sit on the table right next to us)??? We ordered apple pie and tea. We were served immediately at the bar by a lovely lady who later spoke to us about the difficulty in getting a mobile phone signal! The apple pie was served hot and well presented and was delicious with my cup of tea. It was a nice pleasant place to visit at 6.45pm and spend an hour.
D. H.
Popped in for some lunch and was greeted by a lovely lady called Karen who showed us to our table, gave us plenty of time before taking our order.
Nothing was too much trouble, lovely food, wasn’t rushed at all. Will definitely come again
D. K.
Tasty carvary with lots of veg options, kids loved cookie dough dessert too. Good value for money for family group of eight, easy access for disabled parking for my Grandad. Will go back to try pizza another day. Friendly service even when they were really busy. Recommend booking as popular place.
s. e.
Amazing from when we arrived to leaving.
You don't travel to get carvery unless its great an this was epic. Food was hot, tasty and lush. Rob and Dave amazing and bar staff friendly too. Defo coming back .
J. L.
I had breakfast here at 11am with my husband and dogs, I did wander what it would be like as it was near the end of breakfast but it was amazing, it was hot and very tasty, we complimented the staff to which the fresh faced chef Josh came out, what a lovely guy he is too, he clearly enjoys his job and spoke passionately about the food he cooks,
The staff here are very welcoming and friendly.
Thank you very much for a lovely experience….. See you soon
S. B.
Another lovely carvery brilliant and friendly service by Karen
K. V.
Absolutely stunning food. Amazing spread and so so worth it for the money! Only let down was that I got full before I finished my plate 😋
R. P.
Normally a good breakfast but this time there seemed to be a lack of cutlery.
Staff are excellent, friendly and welcoming.
J. E.
Very friendly service from the off. Two that stood out was Kieran and Liam (aka Taff). Both went above and beyond there duty. The only reason for the 4* and not 5 is that discount isn’t given to set menus.
a. #.
Very pleasant staff are friendly food is nice an tastey good atmosphere
A. H.
Food was good and drink prices are reasonable facilities are nice and clean. Just feel it should be made clear on the website and through staff communication that the carvery is served from 12 Noon on a Sunday, though but you can book a table from 11.30. A little misleading. Would go again though. And recommend.
K. N.
Food was lovely and the lady that served us - Karen, was brilliant!!
B. D.
Was served by Zarina at Lord Louis in Plympton. Her service was amazing, she was so helpful and patient. She also knows how to have a bit of friendly banter and can definitely keep customers laughing and on their toes. Would highly recommend x
L. J.
Dade was polite,pleasant and very welcoming
Passed our little one a coloring set to keep her amused while we waited for our roasts
Nothing was to much trouble for him ans the rest of the team
An absolute legend ⭐️⭐️⭐️⭐️⭐️
D. G.
Amazing service from Karen. Always super helpful and gets you anything you ask for straight away. Didn’t have to wait long in the queue. Karen is most definitely the best waitress and tends to all of your needs. Didn’t have to order at the bar either as she came straight to us before we had even chosen a table, great experience.
A. H.
Really love going coming to this local pub for Carvery. The staff are really friendly and are always so welcoming.
I often bring my clients here for a spot of lunch and we always have a great time.
P.
Went here for breakfast and it was excellent value and one of the best quality buffet breakfasts I have had. Only downsides are the sausages could have been cooked more thoroughly, and the lady at the counter seemed grumpy.
e. d.
Definitely my go to for both their all you can eat breakfast and their carvery. Good service and always helpful staff. Just a shame it's the other side of Plymouth from me
R. M.
Visited on a whim as always looked lovely from the outside. Our general experience was very underwhelming. The service was very poor and there was a very flat atmosphere, no one seated us, took our orders or even checked on us throughout the meal. We had to ask for everything and the waiting staff seemed shocked when you approached them for answers, one ignored us completely. The bar lady who seemed to be the only one actually serving / helping was nice enough but even the chefs looked miserable and tired. The meat was lovely as were the the potatoes but otherwise the food was pretty substandard, most of it very dry or like mush. This past year or so has obviously been very difficult on restaurants but it was just lacking any warmth or interaction. Only giving it the third star as the prices were reasonable and the food was filling.
L. M.
Staff were very helpful but unfortunately it was a slow turn around on food. Wasn't enough of each foods and no black pudding as stated on the menu.
Sausages were tasty though.
R. J.
It's clean and tidy but very busy as it was Black Friday. Food was tasty and staff were very friendly. Overall the place is a good cheap place to eat but the toilets could do with more attention in the cleaning department.
L. A.
Last minute decision to try this place, had the small plate carvery was really nice not quite like a home roast but a close second and the rocky road sundae and profiterole sundae was to die for, will be back that's for sure.
Staff seem friendly
S.
Karen is a credit to the team. Very attentive and helped me to check the vegan options on the carvery. She’s an absolute superstar! Nice carvery too!
G. m.
Great fry up ,clean n tidy , friendly staff , apologies for Breaking the lucky mug🙄
G.
Staff excellent, covid rules good, venue clean, booking on line and amended on phone was good, food as always fine. Went from a 5* last time to a 4* because having ordered, with only 6 tables occupied in restaurant, over 40 minutes before called to servery. A slow way of serving people, could easily be improved, then back to a 5*.
S. F.
What a wonderful experience, food absolutely beautiful and plentiful, staff very helpful and meet all our needs (wheelchair and walkers) staff member Caz very happy always smiling and nothing was to much trouble, we will be returning to this establishment 10/10
Thank you 😁😁
A. G.
We visit this establishment for breakfast every two weeks. The food is well prepared and Gemma is very good at making sure everything is as it should be. To be able to go back for more food or coffee/tea at no extra cost makes it extrememly good value. What we find galling are the customers who pile up their plates and only eat part, leaving the rest as food waste.
P. L.
Wow! The Lord Louis has made massive improvements for the better over the past year! Well done and thank you.
I used to be a regular but the place got grubby, the staff didn't care and the food was disgusting.
I have been back to the Lord Louis 3 times in the past 2 months and I felt welcome from the minute I walked in. On one occasion I had to queue to place my order but the young lady acknowledged me from the coffee machine and asked if I was alright waiting ( I walk with a stick).
The tables and seats were cleaned down between customers, there was someone ready to do this as soon as the previous patrons left although the staff were not hovering over the patrons.
Cutlery was brought to the table separately so it was clean when it arrived and I didn't have to clean it myself.
The food was first class, plenty of it too. The carvers meat was served by a member of the team who had just as big a smile as the person who greeted us and he looked like he was really content in his role.
There were 4 choices of meat, 6 different veg at least and 2 different kinds of potatoes as well as yorkshire pudding. 2 big pots of gravies and condiments/sauces options too.
There was also other food choices like vegetarian, vegan and pizzas as well as options for children.
I had a Carvery and Hubby paid a little more to go "large" with his carvers. We both had a coffee each and we came away having paid just under £21...worth every penny.
....Oh and if you have any food you can't finish ask a staff member for a container, they bring out one with a lid for you to take your leftovers with you at no extra charge.
I didn't have alcohol or go into the bar but I definitely plan on returning so I may well use the bar end of the Lord Louis.
Definitely try the Lord Louis for lunch, evening meal or even Christmas... they are open on Christmas day and only charging £47:99 for their full Christmas Menu.
I haven't had breakfast there but if it's as good as the carvery it's got to be worth a try.
I used the ladies 🚺 facilities and found they were clean, fresh and bright with everything you need fully replenished.
What more can I say? I KNOW...TRY THE LORD LOUIS, ITS GREAT!!!!
f. a.
Really busy when we arrived. Thankfully we had pre booked. Staff were great, even if they were rushed off their feet. Had a bit of a wait, but understood why. Food was good and everyone was really friendly and accommodating. Will definitely go again. Thanks for a great afternoon guys.
j. s.
Lovely food, probably the best burger I have ever had. The better half must of loved her carvery as she was very quiet for a change. We will be back very soon.
L. S.
Breakfast was brilliant at lord Louis. A lovely welcome from Karen at Lord Louis. Sausages brilliant. Hash browns lovely. An excellent breakfast which is all you can eat too. A pint of diet Coke and breakfast excellent price for about £8. Thank you to host Karen at Lord Louis
P. L.
Great food, had to wait 10 minutes for a carver to come out from the kitchen to serve us, but the food was worth the wait 👍
H. P.
Amazing food! A lovely place to eat! We were served by Andy, service was brilliant and he couldn’t of been more helpful! 100% would recommend eating here:)
R. P.
Ok. Not as good as it used to be. Never find the roast to be hot, just warm and also for 2 adults and 1 child, so 3 roasts, 2 cokes ot was nearly 45 quid! Been other places and had better for less.
L. M.
Best roast we have had for ages. Set menu excellent value for money. Karen our waitress super friendly and efficient. Will definitely be back.
j. a.
OK roast lo g wait for food as ran out of everything
C. G.
I brought my family here because many friends had recommended the lord Louis. We went there on Monday for our dinner. We ordered our food and waited over an hour for it, only to be told that we had to go and collect it. By the time we got it the food was cold. We complained about this and Kirsty couldn't apologise enough, she gave my mum a full refund including drinks. We thought we'd give them another shot and they didn't disappoint, I wanted a hot chocolate but unfortunately the machine wasn't working at the time, so Kirsty went out of her way to make me one herself. The all you can eat breakfast's are really good. It was that good that we booked for the rest of the week. Each time the breakfasts got better. I'd like to thank all the members of staff that served us and helped us, with a special shout out to Kirsty, Theresa and Karen. You've gone out of your way to make us feel welcome. Will definitely be bringing my family back when they next visit.
J. C.
Food was ok,my only problem was the meat,we ended up at what seemed the end of all the joints so we were given all the off cuts and no slices which made a messy plate of food. I was with family so I didn’t make a fuss and ask for better slices of meat which I normally would have done.
A. B.
Smashed my hangover again! I had to compliment as the food was spot on. Gemma was very friendly and really cheered me up. This is why I love it here- always leave happy.
P. L.
Came for breakfast today the whole experience was great .Front of house team were very welcoming and the food from Josh and the team in the kitchen was amazing.
Very hot and very tasty..Even though its help yourself the food is constantly being refreshed .
N. G.
We had carvery, there was a choice to the size of meal you had. The food was cooked well, tasty and hot. The staff are all friendly and welcoming. Good prices.
T. T.
Had lunch today food was great. Good portion sizes. exceptional service from Karen nothing was to much trouble. Polite friendly would definitely recommend
P. D.
Not a bad place to go for a carvery. Very roomy with a lot of tables. Reasonably priced compared to some I have been to. Not a bad selection of food on offer. I had a carvery with a choice of three meats all well cooked. Just a slight downside I didn't think there was a good selection of veg. Could have done with a couple more types of veg . Maybe like cauliflower in white sauce maybe. Sprouts or mashed suede. But it was so all hot. Ann the service was good. Good selection of drinks on offer to. There is also a good sized car park so not much worry about parking. I will visit again.
J. w.
Had a great time celebrating my birthday with my daughter food was great and the staff very friendly and approachable, highly recommend going in later if you struggle with to many people (:
she wants to leave a review
" the man that doesn't work there called jonny/big cheese/ rebecca was great and made us laugh
Hes very funny and answered my question like where does the turkey go, I want to come back when he's working & the older man was really funny saying guess where the spoon is when 2 ends sticking out
The food was excellent the meat abit dry I loved the yellow carrots
Ryver-charlie age 9 :)
J. G.
Such attentive staff! Kaz and Zerena could not be more friendly if they tried, that is the reason we return week after week for great service and the best Carvery, Kieran the service on Carvery always has a big smile, these three staff are obviously happy at their work, then passed on to customer! Highly recommended! So lovely to see such a great welcome and fantastic Customer service! We need more people like this in the world.
J. L.
Brilliant and welcoming service both by Karen and dade! Great breakfast and service!
J. G.
We were served by Karen this evening and she was lovely, the service was spot on! We had the midweek roast which was awesome! Thanks and see you again soon.
N. B.
Friendly staff, lovely pizzas. Good value and the carvery is nice too
M. B.
Clean and tidy. Enjoyed a nice carvery.
J. C.
Me Charlotte and Karen get on so we’ll! We’re like the 3 gossip girls 💅🏻 I love finishing from the salon feeding the kids a bowl of carrots and getting straight on the gin and tonic 😝 love u gurlz xxx
M. P.
Popped in for lunch. Really good service and lunch time menu was really good. Very tasty food. Our waitress Karen was really friendly and helpful. Great service
D. F.
Lovely place to go. Family friendly and believe it or not the bar side is dog friendly. Dave behind the bar always goes above and beyond for the customer. He is an asset to the Lord louis
S. B.
Great service
Lovely food- best carvery for the price.
Plenty of choice
Parking
Toilets
Plus a great menu with a wide selection if carvery isn't your thing.
E. B.
Lovely food and lovely staff, will definetely be going again
D. B.
Our waitress Karen was very friendly and helpful and made us feel very welcome, as she always does. It is most likely that we go to the Louis quite often because of the way she looks after us.
c. w.
Meal was absolutely lovely we loved the sprouts 😍the staff are amazing expecially Karen our server she was run off her feet but made sure everyone was happy. Thankyou Karen you made our evening enjoyable 😍😍
C. H.
Great food, great service 👍friendly welcome!
k. j.
Cheap, cheerful, no frills, decent carvery, the meal can be a bit cold at times, but I'm sure they would address it if asked, service can be sporadic and I've rarely been asked if my meal is OK,. I guess service would cost a bit more
J. M.
Myself and a friend went to the Lord Louis today, desperate for a roast only to find that they'd had such a busy day that they'd completely run out of meat. Both Jo (behind the bar) and Chrissy (the chef) were super helpful and knowing how much we wanted a roast recommended a nearby pub. Even going to the trouble of phoning them up and booking us a table so we weren't disappointed for a second time that evening! When we got to the pub the carvery looked very unappealing so having had such a great experience with the staff at the Lord Louis we headed back to just have something from the main menu instead. We were once again greeted my Jo, then later Chrissy who both felt terrible that we'd still not had a roast! So between them they came up with the plan to make us a roast from scratch, using a chicken breast (as they had no carvery meat left) so approximately 20 minutes later, out came the most amazing huge plate of food, cooked just for us! Roast potatoes, Yorkshires, stuffing, carrots, cauliflower cheese, cabbage, peas and gravy to accompany the chicken breast! Absolutely amazing!! It was delicious and we were thrilled to have finally got our roast. Two staff that truly went above and beyond to make our evening, just fantastic service. All the other staff we came into contact with too were just lovely. You management should be very proud of how they dealt with us tonight, we were bowled over by their kindness and dedication to getting us our roast! A big thank you to the Lord Louis team!! We will definitely be back!!
J. J.
3 of us went for breakfast today and coukd not fault it one bit. The manager Neil was very informative and explained how everything would work, he then took us to our table as we had booked online, very pleasant and he joked and made my kids day when they were told there was no limit on the food. The breakfast was amazing, all fresh and the eggs and toast are made in front of you. Both the chef and the manager were happy and helpful sorry if I missed anyone out as I only saw these 2 people. Will be returning and have booked for breakfast next week all ready!!!!
S. H.
We booked a corner table for 6.15pm, we turnt up at 6.10pm to a very big que of customers waiting to be seated. When we were finally seated, we were given a table in the middle of the restaurant which made my anxiety bad! There were a few corner areas they could of seated us at but they didn’t. We were told ordering through the app would be quicker but it wasn’t, people who came in after us were getting their drinks first by ordering through the waitresses, we waited around 30/40 minutes for our drinks to arrive and that’s only because we asked where they were. My partner ordered a pint which he enjoyed and I ordered a 7up, it was obvious that the drinks were done and forgotten about as the ice in my drink had melted a lot into tiny bits and was a bit flat.
Food wise, my partner enjoyed his roast the guys that served his roast were really nice and helpful.
I had a bacon cheeseburger, the burger and bbq was lush, it also came with Mayo which wasn’t stated in the description when I ordered through the app nor did it give me the option to remove the Mayo. I don’t like Mayo so therefore lost the salad and half the bap the burger came in.
A. P.
Go their for Sunday lunch, food and service excellent
T. G.
I enjoyed the service and hospitality but wasn't too happy about strict requirements to use track and trace after having had the vaccine. The track and trace system is a farce. Any restaurant that demands that all customers comply with this, it is going to cost them time and money, and with no actual benefit to society.
M. B.
Very friendly staff and good service
J. M.
My wife and I visited this establishment on Monday to try the breakfast menu which was highly recommended to us. We were really impressed with the selection of both the cooked full English and the others. We both had the cooked breakfast, the selection was excellent, no waiting, the food was cooked to perfection, with the bacon neither over or under done. The sausages were really nice, and with the "all you can eat" for £4.69, excellent value. We have visited the Lord Louis on several occasions before, and have tried both the carvery, lunchtime menu and the main menu. I would definitely recommend this establishment to anyone, the place was clean & tidy, the staff polite and helpful, couldn't ask for more.
K.Jones
M. W.
I've visited The Lord Louis before and now after the management change.
The Carvery was fantastic. I can't fault the food in any way. The dropped star is due to poor customer service on entering. COVID restrictions are in place and booking was required. However on arrival at our time we couldn't enter and once we could we were made to feel push through not relaxed. This may of been a one off however I will return as the carvery itself was that good.
A. L.
Great visit and fantastic value for food and drink.
K. G.
To day I am leaving a 5 Star review the a lovely individual called Dade. He was so helpful and so polite. I will be definitely be coming back.
l. m.
Lovely all you can eat breakfast, very friendly staff. Have been several times and always had a nice experience
B. S.
Went to The Lord Louis last Sunday and had a
pleasant experience here . The food was lovely and the staff . Our plates got delivered very quickly to the table by a young girl who I believe was called Gemma or Emma. Will definitely be back !
B. T.
Went to Lord Louis today & had the best service from Karen. We didn’t have to go to the bar as Karen came straight over to us & took our order. Nothing was too much trouble.
D. N.
Lovely food and staff been +20 times
I. S.
Food nice and freshly cooked tasted terrific enjoyed every mouthful.
Only downside was waiting to be seated although we booked online.
Staff friendly and helpful.
L. S.
Very friendly restaurant. Kaz is such a lovely girl and also zarina. Kaz does such a lot to be helpful. Food is lovely. Great place to eat.
J. S.
Had a lovely breakfast this morning. Approached the bar to order breakfast and there were two very attractive women front of house staff. Had a nice greeting from this beautiful young blonde lady called Alex who was very friendly and offered extra mushrooms which I love, so I had them too. This handsome chef nicely brought mushrooms over to where I was sat just as I was about to start eating my breakfast! Great positive atmosphere:) would definitely be having breakfast here again!!
K.
Visited today for a Carvery and was served by the lovely Karen. The food was lovely and her service was brilliant. Looking forward to coming again soon. Thanks again Karen x
C. B.
Amazing food, amazing service. Definitely recommend the Trillionairres Bar, it is absolutely lush! Staff were great, especially Kirsty who went out of her way to make us feel welcome!
J. S.
Lovely experience and lovely food. Karen in particular was very friendly and helpful. Would definitely enjoy coming back again and again.
R. f.
I would just like to Express my lovely experience I encountered on Friday.I was served by a wonderful lady called Charlott who went above and beyond.What credit to your company.Thank you and I hope this gets passed on to the lovely lady.
l. d.
Nice pub serving typical pub grub,themes and deal days ,ale and beer garden.
j. a.
Very nice Carvery served by taff
Good customer service by dade
Kieran wrote a nice message on dessert for birthday
Would definitely recommend
I. R.
Had a lovely Carvery, food and service was great, a lovely lady called Gemma served us and was very friendly
D. S.
Had a lovely meal Karen was very helpful made sure we were all OK and enjoyed our meal .
Thanks Karen for making us welcome.
C. M.
Came here for lunch on Friday and the food was so lovely. Thank you for the wonderful service from the two ladies who were working that day, they were so friendly and helpful. Will be back soon.
D.
Massive, delicious, gut busting roast dinner. I was asked if I wanted to get the large option which to be honest I wasn't expecting to pay over double the price of the regular, but it was huge so not too dissatisfied. I was told that we could return for as much veg as we could manage but one plate load was sufficient for me. Would recommend that they advertise the price for going large a little more but other than that it was a thoroughly enjoyable experience.
M. Y.
Great meal, good value, Karen and the chef was brilliant.
P. R.
After over a year of not socialising due to the pandemic, we decided to go for a social and drink at the Lord Louis pub.
We were nervous and apprehensive, but the staff were absolutely excellent, they helped us with the app and found us a free table, they were friendly and attentive, even though it was extremely busy! WELL DONE... we will be back soon!
B. B.
Good food even when quieter, same type of classic carvery same classic portions, but now with an extended menu and various deal days. Look forward to visiting again!
C. H.
3rd time visiting, our server Dade was very friendly and helpful. No drop in quality of the food and still excellent prices.
I. J.
Every time we come here we have been served by Karen , what a lovely lady. Always so friendly and greets you with a smile .
Thank you , enjoy our meal every time we come here . :)
J. J.
They had sold out of a lot of things and couldn't offer any of their hot drinks. The food was okay, nothing to write home about but nothing to stick your nose up at either! They've made some great changes to accommodate covid while still keeping a great customer service front. Will certainly be going again
T. S.
Have been eating here for over 9 years. It has been hit & miss over the years and still is now but we remain loyal customers as prefer it to anywhere else we've tried and the staff are friendly. My review today was prompted by firstly having to clean our own table as there were no staff around despite the restaurant being extremely quiet, having to hunt around other tables to obtain cutlery and serviettes as there were none on our table (this is quite common) I was then served my carvery by a young man who gave very little meat so asked for a bit more to be told it goes by weight and I cannot have any more (there were no scales present and have never seen any)I only eat beef and it varies greatly how much I'm given but it always is far less than my partner who has the same size carvery as me but different meats. This is the case almost every time we eat here (weekly) my daughter has a child's carvery and she gets more! I think it's time you addressed this. Why do we get less beef? If i were to have all 3 meats i would be given double the amount? Perhaps beef costs More? If this is the case I think the amount you charge more than covers this! Back to the positive....99% of the staff especially the waitresses and the lady carver are fantastic and make us feel so welcome. Would appreciate your feedback
M. T.
Lovely carvery, friendly staff n a decent pint, can't ask fer much more than that. Well worth a visit
J. B.
Absolutely gorgeous meal , meat so tender veg just perfect , chef was very helpful , our server Kan ( Karen ) was a gem nothing was to much trouble and so very polite we will be revisiting again and angin , next one though is breakfast , many thanks to all the staff kind regards Julia 😊 😋😋😋😋😋😋😋
S. M.
Lovely lady that served us, sadly didnt get her name but an asset to you! Very friendly and nothing too much trouble, took the time to gave a chat and ask if everything was to our satisfaction which it was......... really lovely girl! Table of 6 Saturday afternoon
B. A.
As always was a pleasure eating here :) had the pleasure of having gemma as waitress and done everything to make our visit that much better
J. b.
Amazing service and amazing food lovely people especially dade the manager he was so friendly and helped me massively! He needs a bonus 100%
k. m.
Good food but needed to be hot
R. K.
Better decor and furniture than it used to have since it was updated. The pizza and wraps are really good. Don't rate the carvery at all. Don't like the buzzer system to go and collect your own food. Staff members not always friendly or helpful.
E. P.
I visited The Lord Louis yesterday with my partner and I must say WOW. Considering everything that has been going on I just could not see how things were going to work but they smashed it. The man on the door (welsh I think) called us forward asked us to sanitise our hands and took our details. He then took us to table and explained how things would work. We sat at the table and was then invited to order at the bar, I was then served by a blonde haired woman who was very nice and helpful. We grabbed our drinks sat back down. We was then called up to the Carvery deck by the Chef who gave us our choice of meat plated it up and then asked us what veg we would like (usually help yourself). He piled it in and fair play did not hold back. We then left through the fire exit door. Overall experience was amazing I felt clean and safe the entire time and will definitely be returning shortly. 10/10 👏👏 well done Lord Louis X
a. w.
Been here a few times now ,becoming our local for carvery, very impressed with the service ,DADE ,who served us is lovely ,very helpful and friendly professional service from him,
G. T.
Polite staff, great carvery with a choice of gammon turkey or beef even on a tuesday night. Not overcrowded but lots of customers creating a good atmosphere. We were planning to come here often but i am concerned as I am allergic to cayenne which was liberally sprinkled over the cauliflower and so had been transferred to the other dishes as well so there wasn't much i could have this time.
N. H.
Reserved a table for 1:15. But no one could find our reserved table. Meat was being hacked at, not carved. No gravy, and veg was sparse. Staff serving the food looked like they both needed a holiday, with a 'can't be asked to be here' attitude. Food was ok, but a little more enthusiasm from staff wouldn't go amiss!!
K. H.
Carvery food was really nice, clean and tidy. Staff were friendly and helpful. Prices on meal deal were good. Parents celebrated their 40th anniversary and were given discount on the final meal which was a lovely gesture. Theres a small play area with telly for the kids. Value for money.
S. S.
Hi Karen is an asset to your establishment on a very busy day nothing was too much trouble remembered her from when we were last in before COVID people like her are hard to find even harder too keep thank you 😃
D. B. V.
Nice and easy to book online then when we turned up the staff where all very welcoming. The food came out quicker then expected and was as always great. Even with the current situation the staff create a nice atmosphere for a meal out. Cheers folks.
p. m.
Breakfast was not at its best, sorry
D. A.
Great food and even better service. Thanks to Gemma for making us feel so welcome. We will definitely be coming again
H. H.
Last week i took my family out for the first time ages! Was amazed at service provided by a lovely lady and i managed to get her name Gemma!
100% customer service, greeted with a smile and got to say Gemma definately made us feel welcome and for sure we'll be back again.
Big thankyou to Gemma, keep it up...
10/10 for food and aced customer service😎
M. J.
Food was amazing pepperoni pizza, staff were very polite and welcoming I shall be returning with friends. All the staff were exceptional.
S. P.
Hi was greeted by Karen and another colleague when having breakfast this morning both were alittle frosty to begin with soon was ok we were advised on how to order breakfast and how with some Covid rules still in place how it works, was asked if I wanted mushrooms with my breakfast and was given an extra ticket to hand over when getting my food, but on the hot plate there was no one to be seen and the mushrooms were behind a screen I was able to reach them but not sure other people could the chef I assume popped out occasionally, my 3 friends got there breakfast before me to which then there was no fried eggs left so I went without …… Karen did come and ask us if all was ok with our breakfast which to be fair apart from the egg shortage and difficulty getting to the mushrooms all was very nice ….. I would like however someone to explain to me the reasoning in giving me an extra ticket for the mushrooms and why they were placed behind the screen ?
M. B.
Another great breakfast this morning
We never go anywhere else food is lovely service is fab
Big shoutout to Karen she is polite and a great asset to you
Always remembers us and always takes an interest in what we’ve been doing and how we are
Hope she gets some recognition for her service
S. H.
A nice place although it seems quite crowded as the tables are so close together aswell as being pushed up next to radiators that are on high. When you have the heat from the kitchen it gets extremely stuffy so much that we had to take in turns to go outside for some fresh air.
The food was lovely really tender meat and all the trimmings lovely indeed . Definitely a nice family place children very much welcomed with colouring to keep them occupied whilst the adults have a chat.
This is a carvery but you can get pizza amongst other foods from the menu and also desserts.
There is a bar area for those amongst us who want to have a drink and watch the sport . There is something for all
E. W.
Love the space inside, the food is delicious, always come here for the carvery, very filling,
J. F.
Had a lovely dinner with the girls last week and was served by Charlott. She was friendly, accommodating and helpful. The food was fab, we will be coming back.
K. W. C.
I had an amazing time at this place! Great food, amazing service (by the lovely Gemma) and an awesome atmosphere. I will definitely be returning! Thanks so much!
C. “. M.
It was so yummy but really hard to find on foot
A. R.
Come here regularly always good food wise decent atmosphere friendly staff
M.
We had a great meal out today for our son's birthday two large carver's and a chippy platter great food friendly and helpful staff thank you all
J. R.
Breakfast was nice but not everything was on offer to us
j. n.
Been in for breakfast I was served by Gemma and Karen fantastic service so welcoming I had just came out of hospital and am not very mobile both of these lovely happily ladies couldn’t do enough to help me . Thank you we will be back
J. L.
Great roast, was all nice and clean and thr staff were super friendly. I was greeted by Dade who was very polite.
H. T.
I visited here a weekday lunchtime with my Daughter who has incredibly difficult dietary needs. Jo was extremely accommodating, consulting the chefs numerous times to ensure my Daughter would be well catered for. Jo has fantastic customer service skills she was both compassionate, friendly and handled a complex situation with ease. The food was delicious, & all other staff were friendly too. It was a very rare treat to be able to take my Daughter out..... I cannot praise & thank Jo & team enough for a fantastic experience, I hope you will pass on my review to Jo, she is a huge asset to any business... WE WILL BE RETURNING. Thankyou.
M. G.
Lovely staff , great meal
C. H.
They serve a nice carvery through the week with a good selection of meats and veg. They also serve other food such as pizza but my knowledge isn't extensive on the section of the menu as I've gone for the carvery. They also have live music every now and then which is nice. The bar is pretty standard and decent prices, there is a pool table and a decent sized beer garden.
M. R.
Took ages to get served, very slow service. Ordered goats cheese pizza and burger with chips. When we were paged for food, no cutlery available (which was the other side of the pub, nowhere near where you picked your food up) and no napkins. No chips with the burger. You needed to queue up separately to get these from the carvery, which meant your food got cold. Salad dressing had no signs on telling you what was what, so guess work on picking these. Hardly any salad left in the containers. Really disjointed. Food was nice but could have been warmer. The tray which the burger was on was still dirty, covering it with a piece of grease proof paper didn't disguise this. Felt it was a cheap version of harvester and we came away disappointed.
L. A.
Our waitress Karen was amazing, really friendly and nothing was too much trouble even thought she was really busy .
W. D.
Decent place for food and drink. A bit cold though as they insist on keeping the doors and windows open when it was 6 degrees outside. Wear a coat.
P.
We have been looking for somewhere warm for our 'family breakfast' with easy access and the Lord Louis provided such a place. The breakfast was good as well!
R. S.
Best place to eat at, staff are so friendly and helpful. food was lovely will be going back again XXX ☺️☺️☺️
M. J.
Karen was amazing fast and fantastic service!!! Nothing was to much trouble and really helped me and my friend with our order while we both had 2 small children to look after !!
t. e.
I have had the most amazing service at lord Louis and will 100% be coming back, Zarina went above and beyond for us all
C. S.
Food was edible. Too much fat on the gammon for my liking. They need to sort out desserts better as the bar staff were not very obliging when we wanted our dessert. Should book on a Sunday even though they say you don't have to
S. R.
Came for a Carvery and our server Karen made sure our drinks were on our table for when we got back with our food. Food was lovely and service incredible - thank you Karen!
L. N.
Came in other day with friends. Lovely food and service. Andy was lovely and nothing was too much trouble. Will definitely be back soon
R. T.
Nice food, good service
R. s.
Nice food not too loud
D. P.
Need more staff.
We visited on a Sunday so a lot of customers here. Thus long queues.
Once you get served, the food is good, large portions but a little bland.
The drinks and beer, (Tribute real ale) is good and well kept.
Tables are cleared but not cleaned between sittings.
V. O.
Carvery is good, the beef was lovely and tender but the veg was naff and had already dried out under the lamps and we were the first to arrive! Would have gave 3 stars for the food but the old fella behind the bar is the reason why we return everytime as he is just so lovely and a credit to the pub.
C. D.
I went with my partner for a roast. The pub isn't exactly clean but that doesn't bother me I've seen worse. The food on the carvery was a little over cooked which I liked but my partner was disappointed. If you like your food crispy like me id give this place a visit if not there's plenty of other places around.
R. J.
Great place, really friendly staff, lovely food.
S. B.
Karen is a superstar🌟 The carvery was tasty with a choice of 3 different meats. Be advised that the Meerkat discount isn't currently available.
M. G.
Very welcoming and the food was delicious although pigs in blankets wasn't the best.
A. E.
I went with work and had to ask where were our meals as waited 25 mins, then mine cams out wrong, so it went back, more waiting time. Then only one of two same food orders came out. Management cams over as it was clear something was not right with our food. All persons that cams to us were very apologetic and we were all offered a complimentary pudding. What went wrong that night. It was quiet, so can't blame it on being busy. I would go back for a second chance. Apart from that the new decor and layout fab
J.
Manager and staff were rude and short spoke to us. They messed my boyfriends order and we waited an age to get it re done for him. However the owner came over I think the name was Jo, she was amazing and delightful to us!
N. H.
Had a lovely meal at the Stonehouse Pizza and Carvery today, was served by a lovely lady called Karen who went out of her way to tell us about the specials on offer and was very kind and courteous to us
K. P.
A lovely very dog friendly pub. Fab 3 meat carvery with a few titbits provided for our lucky dog! Dogs allowed in the large bar area but not the restaurant.
S. H.
We had a brekky this morning and had the pleasure of meeting gemma! What an absolute pleasure she is! Had us laughing and made us feel the most welcome ever! Thankyou for making our day so much better! By the way the food was amazing but the waitress was superb!!
M. C.
Service wasn't very good, staff forgot about our table and didn't being us to the carvery for far longer than I would have expected despite being fairly quiet. Food was okay, nothing to write home about.
P. M.
If you like large no nonsense meals well cooked then this is for you. Friendly staff, comfy tables and you are left to fill your plate as you feel fit. Granddaughter found a vegan meal and loved it. We will be back.
J. D.
Had a really good experience here, lovely food and the waitress Gemma was very good and was always in hand to help definitely recommend 😌
N. B.
Have the best time Everytime we visit. Because of Karen who works here. She's so friendly and polite. Always makes us feel welcomed
j. m. 1.
Brilliant food and staff , never a bad experience
X. k.
The food was nice and the staff that was there was nice. It's just the lady I spoke to while trying to book a table, I couldn't book a table and she wanted me to pay £150 deposit which I did not have. The day we planned to go I had to book a table. The lady I did speak to on this day was really nice and booked it no problem
M. A.
For the carvery I cannot fault this place it's lovely and we love coming here. The breakfast however was not so good. After spending a long time going out for breakfasts on the weekends at another place and coming here for the first time it's lacked pastries, cereal, yogurts ect. You only get a cooked breakfast and toast and teas and coffees are extra as are mushrooms which are an extra 89p. It's over priced for what you have on offer. So carvery is excellent but breakfast is a bit of a let down.
A. D.
Best Carvery since we moved to plymouth, Dade our waiter was top notch, proper nice mush
M. E.
I have only ever been to this pub as a playing musician, so my review is slightly different.
Always seems to be full on Saturday evenings with people having meals. This seems to quiet off around 9pm that normally when the band will start.
Very easy access and large carpark. The staff are friendly.
S.
Not bad. It feels like it has gone downhill a bit over the last few years.
Nevertheless less, it offers good value for money and much of it is all you can eat. Staff are friendly and it appears clean.
At busy times there can be quite a wait which involves queuing.
Family friendly and a large free car park at the rear.
L. D.
A lovely Carvery as usually. Our party of 6 was well looked after by Johnny. Thank you so much
C. J.
Breakfast was delicious.dave and kaz were very helpful and extremely friendly
e.
A bit pricy for breakfast. Although you can have as much as you like and free refills on tea and coffee. I can only manage a small brain is though.
Sausages a bit burnt today and bacon sticks together.
Nice atmosphere though and great staff.
L. B.
Lovely food and service. Server was Karen
C. M.
Really enjoyed my experience and meal at Lord Louis, Emma was incredibly helpful and has great customer service and the food was amazing, I will be defiantly coming back for another meal
P. R.
Took a family of 5 for tea and it was absolutely fantastic. Pizzas were hot fresh and full of flavour and thin crust made sure you could almost eat it all. New venture for lord Louis and looks like it's going to be a winner. Well done to all the staff.
P. H. P.
Who doesn't like a roast dinner? (Apologies to those who don't of course).
A traditional carvery with 3 meats and a large selection of fresh veg, in comfortable surroundings and with ample parking. Very reasonably priced and good quality.
If you look past the carvery (and why would you!) There's a fairly comprehensive menu including the Stonehouse pizza range. Welcoming and attentive staff complete the experience.
Lounge area with tv provides a relaxing space to read my book "Professor Harry Parker and the Tunnels of Argonaut Bay" by Steve Pick available on Amazon kindle!
D. A.
I just stopped for a pint of Guinness at about 3.30 PM on a Tuesday. It was the first one out the pump that day, and as all Guinness drinkers will know, it was awful, bitter and had those little bubbles in the head. Karen was serving and changed it straight away. The second one was not much better, but Karen persevered and the third was perfect. The moral here is that Guinness does this worldwide, but staff seldom act as calmly and efficiently as Karen did. Five stars for the service. Good price too at £3.55.It was quiet, clean, calming and welcoming. Well done.
A. K.
Absolutely stunning carvery for the price. Plenty of selection and all you can fit on your plate roasties. Would highly recommend
P. M.
Good food and service for a good service and good day see you soon
J. H.
Great food and amazing service from Karen - she did everything she could for us to enjoy our time at the Lord Louis.
S. T. (.
Been a while since I was last here, back when it was part of the crown carvery chain. Came here for the breakfast which was pretty much the same as it always was, all you can eat for around a fiver, hot breakfast consisted of Cumberland sausages, fried bread, has browns, bacon, tomatos, beans, chips and fried egg. Mushrooms are extra.
Restaurant was clean, staff were friendly, plenty of seating. Cutlery was dirty however, couldn't find any knives that were clean.
All in all, still one of the best places around to get a breakfast.
M. S.
Lovely food, lovely friendly staff. Very hot inside but after we had eaten we just sat outside so problem solved 😊
A. B.
Great service from the lovely Karen who is always so friendly and helpful. Thank you so much. Meal was well worth the money.
M. B.
What a change! Staff are all great, the new menu is brilliant must try that Trillionairs bar for dessert. Kirsty made us feel really welcome. Hats off to the rest of the staff too all working hard.