Reviews of Asset Residential. (Real Estate Agency) in Birmingham (West Midlands).

Asset Residential

84 Reviews

63 Comments

Real estate agency

Real estate agent

Unit 6, Sirius Building, John Bright St, Birmingham B1 1BE, United Kingdom

Description

Information of Asset Residential, Real estate agency in Birmingham (West Midlands)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Asset Residential

Reviews of Asset Residential

D. S.

It was really a nightmare for me to find an apartment in Birmingham City Centre for me thanks to Mandy & the team of Asset Residential. She helped me to find out apartment which I was searching from last 2 months. Mandy was always cooperative during the entire process from contract signing to handover of the keys was pretty seamless. The apartment was also handed over after a thorough cleaning and paint work which I really appreciate. So far Mandy and team have been exceptionally good and it's a great feeling to interact with such professionals. I would definitely recommend this team especially Mandy to anyone looking for a place in Birmingham city centre.

B. A. C.

My experience with this letting agency has so far been good. From the get-go Mandy has been really professional and helpful! She’s definitely the one I trust the most to help out if an issue arises. Had one chat with the MD over the phone who was really pleasant and helpful. Maintenance can be slow sometimes, but I found that following up directly after 48-72 hours if I think something is urgent helps with that. I’ll leave an update once my tenancy agreement ends, to see how the return of my deposit gets handled!

t. t.

I was looking for a flat to rent and Mandy has been very helpful and responsive throughout the whole process. She would proactively follow up with any queries that I had, assured me with all the details I need to know about the tenancy. The flat was ready for moved in at an excellent standard as agreed, thanks to Mandy’s help. The agency itself is well connected with a number of maintenance contacts, as all my experience on any repairing issues were satisfying i.e. any out of order appliances were fixed in a timely manner. Mandy was also very supportive in tenancy renewal process, not only would she update me on communication with the landlord on renewal details, but also give me recommendations on alternative properties should the current flat becomes unavailable, which words cannot explain how grateful I am for all her help and care, especially in times when property supply was limited. Overall I’m very satisfied with the service Mandy and her team provided. 10/10 recommend !!

M. H.

Mandy from AR has been an exemplary agent. She is very friendly, responsive, and has made moving into and staying in our flat as hassle-free as possible. When we've needed minor repairs (or lost our keys!) she was able to resolve the issues immediately. I highly recommend Mandy and the team at AR.

E. C.

I arrived in UK in March and so blessed and grateful to find Asset Residential. They found me a studio that I love so much. Jacob is extremely helpful, sincere kind and prompt in helping out with my queries and doubts regarding maintenence in my studio. And so is Mandy . When I first went for the viewing, she is friendly and patient in answering all my questions and kind enough to explain about other issues as well. These assures me that I am in good hands.

P. D.

Asset Residential have been managing the letting of my two apartments since 2017. I have recently sold one of them and Asset Residential looked after both my tenant and me through that process which was made complicated not just by the Building Safety Crisis but also by a boiler full of water that the apartment above kindly released through my ceiling halfway through the conveyancing process. A big thank you to Mandy for keeping my buyer on board, to Jake for organising the repairs and Gareth for keeping a steady hand on the tiller.

S. J.

This estate agency are very friendly and made every effort to make the whole process of moving fairly stress free. I liked they way that they got back to me quickly on everything which is important to me. I've already recommended you to other people in the office.

A. H. M.

Mandy showed me several properties in the centre of Birmingham. She was friendly, professional, reliable - far from my experience with numerous other agents in Birmingham sadly - and she really listened to what I was looking for and was very proactive about suggesting properties that should suit my needs. I would not hesitate in recommending her to anyone looking for property in Birmingham.

A. G.

The team at Asset Residential are very professional in every area of their service. I was pleased with the time and attention they took in explaining their letting service in detail to us, so that we had a full understanding of how everything would proceed. All members of their staff were friendly and helpful.

J. H.

Great service! The Team at Asset found me a wonderful city centre apartment and took only 8 days from contacting them through Zoopla. Got all the help and advice I needed along the way, thanks guys!

K. J.

The staff here are friendly and polite. At my request they arranged for me to view three apartments on the same day which was really useful to fit my personal schedule - so my experience is they are a helpful company

R. H.

We’ve found a very lovely apartment through Asset Residential. Everyone was superb especially Mandy, Chloe and Jacob who helped us with everything for us to have a smooth move on day. Thank you 😊

B. N.

This letting agency helped me find a fantastic property within my budget. I highly recommend Asset Residential, their staff are not only competent and professional but also seemed to really care which I found very refreshing in this day and age.

T. E.

Very helpful staff who were very quick to arrange a viewing for an apartment for me. Also gave me some good general advice - thanks to all the team.

J. O.

I recently started my apprenticeship at Asset Residential after leaving my previous role. From the very first meeting, the team have welcomed me into their arms and provided me with an excellent environment to develop my skills, knowledge and experience in this industry. The customer service within the company is exceptional and our team uses their professionalism and vast experience in the industry to deal with any issues that they may be presented with. All of our clients would highly recommend our services to others if required. The office has a great atmosphere to be involved in as well as the company having huge ambitions, which I am looking forward to achieving together as a team. I cannot speak highly enough of Asset Residential!

N. N.

Finding an apartment has been a breeze thanks to the team at Asset Residential, especially Mandy. I had certain reservations about the kind of apartment I was looking for. However Mandy was able to understand my requirement and recommend the right place. During my interactions with them, I found Mandy to be very responsive and prompt. The entire process from contract signing to handover of the keys was pretty seamless. The apartment was also handed over after a thorough cleaning and paint work which I really appreciate. So far Mandy and team have been exceptionally good and it's a great feeling to interact with such professionals. I will leave an update about my experience at the end of my tenancy period. But right now I would definitely recommend this team to anyone looking for a place in Birmingham city center. Thanks for reading. Hope you find your dream apartment soon.

P. L.

As a remote Landlord living away from our Rental Properties we have relied on Asset Residential since 2015 to manage our Rental Portfolio in Birmingham. They have continuously supported us and our Tenants. From initial selection of Tenants, preparing Tenancy Agreements, organising and acting quickly on property management items, together with Financial information monthly and annually. Always helpful and trustworthy, we highly recommend this company.

R. K. R.

I know Assert Residential since March 2021, I am always communicating with Ms Mandy Jones who is one of the Executive. doing Fantastic response and continuous timely support which are always satisfied. I have already recommended to my colleagues ( 3 people so far - one recently moved out from Birmingham) and they also not facing any kind of issues. Thank you to Assert Residential for support :-)

M. J.

I joined Asset Residential in December 2020 and couldn't be happier! I am extremely proud to be part of this friendly and supportive team whose professionalism, enthusiasm and quality of service is second to none. If you are reading this and have a property you would like to sell or let then I would love to discuss it further with you.

N. D.

We are very happy with the service that Jacob and the team at Assets Residential give us over various things, and we highly recommend.

H. S.

Fantastic team and would highly recommend to anyone looking to rent a place in Birmingham. Mandy and the rest of the team are always quick with replies and any issues we had. Highly recommend

M. G.

I would like to take the opportunity to thank Asset Residential and especially Mandy Jones for their speedy response to my enquiry and the service they offered when I was looking for renting a property. She made the process as smooth and as quick as possible for me.

L. C.

I've been really impressed with way the guys at Asset Residential have handled the rental of my apartment in Edgbaston. Even though I've been working in Germany they've kept me in the loop and managed things really well, credit where it's due and a thumbs up from me, thanks to all!

C. V.

I've used this company for a few years having taken them on with a pre existing tenant, they are NICE people, do what they say they will without prompting which is a bonus in my book as I normally follow up everything myself. They got me tenants for another recent property very fast and they have procedure in place to make sure the prospective tenants are genuine, not flat viewer hoppers. I was pleased that they listen to the type of tenants I wanted and presented me with ones which fit me exactly. They have good maintenance people in place too so I know my places are well cared for and MOST importantly their fees are extremely reasonable compared to most of the other agencies.

F. H.

Really good experience throughout the tenancy specially with Conor. A couple of small issues at the end of the tenancy specially to get the check-out done: After i handed the keys over back to the agency it took 6 days for the check-out to be done and then additional 10 working days to receive the final report. After receiving the final report everything went smoothly thanks to Gareth from the deposits team: quick reply to my question and the empathy was really appreciated. It literally took less than 24hours to sort the deposit repayment with Gareth.

L. C.

Asset Residential have been managing our property for more than 10 years. They are always helpful professional and above all, as a landlord, they look after my interests and tenants. Problems are dealt with in a timely fashion, and my duty of care is upheld and honoured. I would recommend Gareth and the team to both landlords and tenants alike. Keep up the good work.

S. R.

I received a very good service from the agency , stuff was really helpful especially Mandy Jones , she was amazing , friendly and really helpful , thank you so much Mandy for everything . Thank you.

N. V.

I have been using Asset Residential for over 10 years now to rent out 2 properties for me in Birmingham. They are a well run professional company who go the extra mile to ensure all parties are treated in an efficient and knowledgeable manner. They are very competitive & always available & I have no hesitation in recommending them to my friends in colleagues.

B. K.

Asset Residential managed several of our properties and always provided excellent service for us and also positive advisements from the tenants who rented these from us. Have also used Asset Residential on the sales side and got the right price in a quick and timely manner. Excellent office team - Simone and Gareth have always been professional and diligent with all they have done for us.They continue to go the extra mile......brilliant

T. S.

We have been with Gareth and his team since 2002 and have no complaints. They have always been very helpful and quickly resolved any issues that may have arisen. We have been able to call on them whenever we have had any problems with our properties, and we can honestly say that we couldn’t have asked for a better team to be with. Gareth’s work ethic is beyond words.

C. R. G.

Mandy Jones from Asset Residential provided proper support in all the process of acquiring the property for rent. Her support is much appreciated

J. K.

I was very happy with the level of service I received from Asset Residential. Simone and Luke were very helpful throughout the process. I always had a prompt response to queries, and Simone regularly checked the other party to ensure that any delays were avoided where possible.

S. H.

I have just got an apartment with the agency this month. Mandy (the agency representative) is professional, friendly and helpful.

H. A.

Got an apartment for a friend through them. The staff are professional, friendly and helpful. However, the maintainence department is slow. As far as letting agencies go, one of the better ones out there.

R. K.

I've been using Asset for about 8 years and I've always found them to be efficient and reliable. The rent is always paid on time and any issues are met in a timely manner. I'd certainly recommend them to anyone looking for a management agent in B'ham.

A. K.

Excellent letting agency. I was renting with them for 2,5 years. When I moved in the flat was immaculate and any damages in the property were fixed quickly. Professionals throughout, would definitely recommend them.

D.

Gareth and team at Assets Residential have been professional, efficient and trustworthy. These are important factors given they are managing two properties for me while I am abroad for the last 6 years. Happy to recommend you.

P. Y.

Great service, i rented via AR for a few years and they've been ever present and available whenever any issue has occurred. No problems with AR whatsoever. Utterly professional. I can only recommend AR and i would go to them first if/when the tables are turned and i am the landlord. I'll actually miss them because now i've just bought this property previously rented through themselves... i'm now on my own! Thanks to Lindsay, Gareth, Luke and the rest of the team at AR!!

S. G.

Really good + clear agreement. very happy with my apartment good company will recommend

R. B.

Asset have been managing our property in Birmingham for several years. I find them to be extremely helpful and quick to respond to any queries. If we were to acquire another apartment in the city I would certainly ask them to manage it.

R. N.

Excellent letting agency. Professional throughout the process.Really good experience throughout the tenancy especially with Lindsay. highly recommended.

A. F.

Good I have no issues so I fully recommend

L. B.

Really pleased with Asset Lettings. I informed them at 9:30 on a Saturday morning that I'd been locked out of my house, and by 10:00 I was back inside! Really fast response, and good communication

A. H.

Excellent service! A special thank you to Lindsay Emmison for all her support and great job on the sale process. Very good people skills which helped the process to be finalised quickly. Thanks

G. N.

I used Asset Residential for many years first to rent out my apartment and then to sell it. I found that they gave me a first class service and have no hesitation in recommending them.

J. W.

Big thank you to the team at asset for re-renting my apartment. Been with asset over 10 years and the property is really well looked after by them.

J. R.

Overall we've had a good experience with your company thanks

A. G.

Thank you Asset Residential for all your help finding me a new home and for helping me move in, the help up the stairs with my boxes was a nice touch. Thank you and well done for going the extra mile.

c. o.

Having just completed a 12 month tenancy, happy with everything from beginning to end; happily recommend and will use again!

A. W.

Really friendly and helpful. Showed me several properties in Birmingham that were suitable for me and my partner. Would recommend.

a. d.

Such a comfortable experience working with the team at Asset. Moved in and out with ease and they helped through out with time.

S. M.

Great bunch! Staff are very attentive and very helpful in particular Gareth he went above and beyond!

C. W.

They always leave me feeling listened to and looked after, I would use them again as they do what they say they will when they say they will. I find them patient and open with me, I would definitely use them again.

C. F.

Great agency always respond well and timely. Very professional, helpful and a pleasure to do business with

C. U.

Really easy to work with and left property in good order and got my bond back less some cleaning I had missed.

S. H.

Great service, highly recommend. Have used Asset for my buy to let for 12 years!

P. B.

Excellent service received from Asset Residential over the years Keep up the good work

Z. A.

Excellent service over a decade. Truly professional

t. c.

Friendly, professional and speedy service.

I.

Love it

J. L.

An overall positive experience using Asset Residential. They were very helpful in answering my questions and also provided a fast and simple application process, I would definitely use again.

N. R.

A. 1.

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