Reviews of Northwood (Birmingham Central) Ltd. (Real Estate Agency) in Birmingham (West Midlands).

Northwood (Birmingham Central) Ltd

183 Reviews

65 Comments

Real estate agency

Estate agent

70 Bromsgrove St, Birmingham B5 6NU

Description

Information of Northwood (Birmingham Central) Ltd, Real estate agency in Birmingham (West Midlands)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Northwood (Birmingham Central) Ltd

Reviews of Northwood (Birmingham Central) Ltd

R. H.

Having dealt with Nin for many years, he continues to give me the best service I could ever ask for. I cant praise them enough, for any landlords in Birmingham who want be be looked after, then get in contact with Nin the business owner. I recommend them highly.

C. C.

Not the worse experience ever, as the agents whom I have been talking to on the phone were helpful and responsive, however on the day of the viewing, the agent himself who arranged the viewing forgot to honour it, leaving us to wait in the cold for 10-15 min. He seemed like a nice guy but definitely needs a bit more training, he lacks preparation.

P. I.

“I have been with Northwood for 18 months and I highly recommend them. From my first meeting with Mr Rehal I was extremely impressed by the professionalism and work ethic. The process of renting out my property was made very simple and the team took care of everything. All of my dealings with the team have been polite and informative. Any questions I have are answered quickly. The team make regular inspections of my property and report back on the condition and if any maintenance issues require my attention. I am very happy with the service I receive and hope to continue with them for many years to come. I would definitely recommend them to friends, family and anyone else looking for a hard working , professional and friendly team to manage their property.”

T. A. K.

Nin (the Director) is passionate about his business. When renting out my property he understood the need to get the property rented and helped me understand current market rental conditions. Within a few days on the market the property was rented out! Once setup, their online portal for landlords is really helpful in assisting landlords to keep a track of documentation and income.

H. B.

I will highly recommend this branch of Northwood to everyone. I received a very professional and efficient service from them all. My plumbing related issues were resolved on the same day, with a plumber coming to fix the problem. Some other queries took a while as they required the landlord approval and she lived overseas. Several times I requested receipts for my rents and deposit to claim a relocation fund, and they were always provided to me on time. I incurred minor deductions from my deposit and I believe they were very fair and reasonable. Very happy with the service and would use them if I ever have to let a property.

W. G.

We have been very happy with Northwood Birmingham and Nin our advocate in finding us a home with our limited budget. We are very impressed with Nin. He is very knowledgeable, helpful, understanding and efficient. We would have no hesitation in recommending him to others wishing to buy a house.Thank you very much to Nin and Northwood.

J. S.

Northwood have managed my property since 2009 and have provided an excellent service throughout. They are very professional and thorough in every service they provide. I had no problem with any of the tenants they found and any maintenance issues that did arise were dealt with swiftly. If I ever buy another property for rental I will be using Northwood again

C. C.

Northwood Birmingham managed my property for over three years and I remained loyal with Northwood for a variety of reasons: the company's attention to detail; the staffs' prompt response to my queries; the regular feedback I received about my property; the speed at which they found and vetted new tenants; and the overall professional approach of the organisation. I would like to add that the Director, Nin, was extremely helpful and supportive in the early days of letting my property, when I encountered some technical issues with my flat. Last year I decided to sell my flat to buy a new house and chose Northwood to manage this for me. Again, I couldn't have asked for a better service. I believe they went above and beyond their required duties to allay my anxieties with the house selling process and ensure everything ran smoothly. Thank you and a very special thank you to Freda!

K. B.

Northwood helped me find tenant for my flat in Birmingham in March 2020. Although the rent achieved was marginally below par; however they achieved my topmost aim of quick occupancy. Soon after the tenant find, the situation and market turned grim due to Covid-19 lockdowns. However it was this period when I found their service most remarkable. They have a great team who went all the way to ensure a smooth move in process for my new tenants. Special word of thanks to Andrew, Nin, Laura, Shakil and Latha. Thank you team. Wish you more success.

M. B.

Nin has been my agent since I bought two properties for let in Birmingham and has been great from day one in advising me about furnishings and pricing, finding tenants and generally managing the properties. I've had only a few weeks without tenants in the last few years. Sophia more recently has kept me well informed of tenants leaving and new tenants moving in so that I've very little to do apart from say 'yes' to occasional requests. Couldn't be easier as a landlord!

J. D.

We were delighted with the way Northwoods handled our purchase of a property. The sale took some time to progress but throughout the process, the team was communicative and helpful. This makes a pleasant change from agents we have experienced in the past. Subsequent to the property purchase, we have used Northwoods to market a rental property we own. The service they provide is supportive and they have an impressive inspection process prior to a tenant moving in. I definitely recommend, Northwoods Birmingham. They treat you like a person, not a number.

A.

Northwood started to work with my house sale in March 2020. Very promptly Northwood developed a wonderful advert/ video/photo collection of my home. My house had never looked so good. I was very pleased with the marketing of my property throughout this period of time. Northwood staff have always been very helpful and professional - always keeping me up to date with every detail of the process. At one point it was decided, for a quick sale, to try the auction route. We reverted back to the traditional process in September 2020. The house sale was near to completion in December 2020 but unfortunately fell through. A new purchaser was quickly found and the sale was completed end of March 2021. I found the staff at Northwood very receptive to bespoke ideas and details on how to sell the property. Nin was always willing to work that much later or at weekends. Communications between myself and Northwood were thorough throughout the process. I am confident that anyone employing Northwood would receive all the above from this professional and friendly organisation. Alex

S. B. (.

Laura is absolutely amazing! Such positive welcoming energy! Made my whole experience great! The whole team are friendly and welcoming! Proud to have Northwood to help me with my moving.

A. M.

We needed to let our property out at short-notice so I read the reviews online of different agents around B5 and noticed that Northwood seemed to have the best ratings. So I gave them a call and arranged for their agent to visit the property. Aaran was very professional in all his dealings with us, gave us good advice, so on the basis of our initial meeting we decided to go with Northwood. The Agent put our property on the market for a speculatively ambitious amount, and despite this we were inundated with viewing appointments, the third of which resulted in the property being let! The high rental yield achieved was a first for the development our property is in and set a new benchmark for rental yields in this part of town. The way the property was marketed was a major reason for this and hence I have no hesitation in recommending Northwood Central Birmingham to other prospective Landlords

A. T.

“Nin is a professional as well as a genuine person who keeps up to his promises. His advice is sincere and he always has the best interests of his clients whether it is the landlord or the tenant. I am so glad that I followed his advice and he has successfully let me my property with 6 months advance rent! Allison is extremely helpful in liaising with the tenant. She actually went out of her way to explain the tenant how to work the boiler and saved me some money. Thank you! Sophia was fantastic in finding the ideal tenant. Latha is proficient at her accountability. Overall Northwood is an excellent team and I would recommend them to everyone.

R. T.

I was recommended to use Northwood by a friend, this branch in Birmingham had not quite opened it doors back in 2008 but I was put in touch in Nin Rehal by another branch. I was one of the first customers and even though the business was still being established, the people remained professional at all times, it proved to be the right choice for renting my house. I rented the property through Northwood for six years using the guarantee rent option, it was best option as you knew the amount which was to be paid each month regardless of whether the property was vacant or not. After six years, the tenants decided to buy the property from me and, using Northwood as the selling agent was also the right choice. I would recommend them to anyone looking to rent their houses and, one day will hopefully use them again once I get round to buying a rental property.”

H. J.

Once Northwood understood I wanted to be kept firmly in the loop of my sale they were fantastic. Nin came and look great pictures and gave me great advice on how to make the apartment look more welcoming during viewings. Alison was always to hand and went above and beyond to make sure I was happy with what was going on during the sale of my apartment. The whole experience was very personalised and amazing value compared to other well known agencies I approached. I would use them again in the future.

J. B.

From first contact until key collection. We have been treated with consideration. All members of staff we have engaged with, have been polite and professional. Giving us detailed breakdowns of what steps to take and follow up actions until we are secure with our new home.

N. N.

We found Northwood Birmingham back in 2017 while looking for an agency to manage our rental properties in Central Birmingham. Communication with Nin was very efficient - our questions and enquiries were dealt with in timely manner. In August 2017 we moved one of our properties under management of Northwood Birmingham and the property was let soon after. Half a year later we moved the rest of our properties under Northwood's lettings management. The team is very mature (you can count on people staying with Northwood for years) and you can build long-term relationship with them. They keep an eye on the changes in legislation and inform us when we have to meet some additional requirements (fire safety, licensing scheme, etc.). The properties are let very efficiently - we never had void periods. Regular inspections with detailed reports help keeping properties in a good state of repairs. If you are looking for a good lettings management agency - I would recommend speaking with Northwood.

S. E. H.

“Alison was our Angel. She made every effort to ensure our first time purchase was a positive, successful one. She chased parties, answers questions and gave us continued support and advice throughout the entire process. Alison's positive and enthusiastic energy was contagious and her optimism pulled us through the process with hope and ease. I would highly recommend Northwood to anyone seeking an agent. They really do provide their 'best attention at all times'. I especially would like to thank Alison for her hard work and outstanding customer service.”

D. M.

I would highly recommend Nin Rehal and his team at Northwood Birmingham. I got to know Nin through my elderly aunt who was for very many years a tenant of his and ,subsequently, in another apartment, he was the letting agent. He is a very honest and caring person who went beyond the call of duty in watching out for my aunt, visiting her and ensuring that his team were always available to sort out any issues in the apartment. An honest and attentive team.

S.

I lived in Birmingham for nearly 4 years. In this time I moved about 3 times and I worked with 3 different agencies. Of all of those agencies Northwood Birmingham provided the best services. They manage a range of nice and modern properties in the city centre. I only regret I haven't found them sooner, when I moved to Birmingham. Perhaps I wouldn't have moved so many times afterwards. Thank you for all your kind help during my tenancy.

H. J.

I have used Northwood UK Birmingham to let out my properties on several occasions now on a fully managed and rent collection basis. I have to say that each time I approached them to market my properties, from start to finish, it was a wonderful experience navigating what can be a reasonably complex process. The Director, Narinder Rehal, has impressed me with his ability to negotiate achievable rents at market rates and also handle all stages of transition from tenants’ initial interest through to tenant occupancy. Narinder was transparent throughout and nothing was ever too much trouble. The entire team at Northwood UK are very supportive and proactive when dealing with any tenancy or property management issues that may arise, using their experience and candour to explain and expedite matters in a timely manner. Narinder and his team tolerate my emails and requests always doing so with a friendly and professional attitude and personal touch. The team has been essential to the management of my properties. As a highly satisfied client, I highly recommend this agency.

S. D.

During my tenancy agreement, i had a couple of issues which Northwood tried to solve (one issue took a long time to fix). Two of the wall electric heaters didn't work, so Northwood replaced them with new ones with a week. I also had issues with the toilet light, which took more than a month for them to get it fixed. One thing I don't like is that they raised their prices from last year. New contract fees, and admission fees, etc all cost more now! They also raised the price of the flat I used to occupy. in addition, you pay a couple of hidden fees, like check out fees, paying to get your flat professionally cleaned by the end of tendency agreement, etc.

P. M.

Aaran did a superb job helping us through the process of letting our house. He was highly efficient in arranging all necessary paperwork and services to have the house ready for letting. The whole process from first contact to letting the house at asking price took 2 weeks, an astonishing result for us. Excellent service, dedicated, friendly and professional.

S. D.

In our opinion, the best lettings agency in Birmingham. Very helpful, quick and professional. All you can really ask for. Would definitely recommend.

C. S.

“I have only recently started using Northwood, but so far, their service has been impeccable. They are efficient, extremely friendly and approachable and have exceeded my expectations in the rental of my property.”

S. P.

The entire team at Northwood was very helpful throughout the entire lettings process. Kudos to the team! A special shoutout to Latha & Mohammed

a. m.

Nin and the team at Northwood have been consistently helpful, efficient and gone above and beyond to help us. We have used them since 2009 and would not hesitate to recommend them. Thanks guys, you're doing a great job.

s. F.

“When I purchased the flat I needed to rent it out quickly, Nin was able to organise decor and furniture very quickly and the flat was rented out straight away, which was very handy for me as I live a couple of hours away and I was very busy at work , this saved me money in the long run. Communication is very good with maintenance ect. Overall very professional and friendly team Many thanks Micky

P. D.

I have rented out two properties with Nortwoods over the last 2 yrs.This company certainly goes the extra mile with everything they do.Nim Latha, Laura, shikal and Marie work wonderful as a team and have always responded to any circumstance with total and absolute efficiency ,they have been outstanding with their help advice, and consideration.I would recommend highly Northwoods to any potential Landlord and tenants alike, Thank you all for the problem free and efficient way that you have handled my contracts with you over the 2 yrs One word sums it up" BRILLIANT" sincere and best wishes to you all......Paul Deeks ( Landlord)

j. s.

What a fantastic job Nin, Allison and the rest of the staff at Northwood did in order to finalise the sale on our property. They kept me up to date and informed on all issues concerning the sale and I couldn't be happier. Thanks guys for all your help.

R. C. C.

I have to say that even if you can't believe, that I'm sad for not be more their customer. They were supportive at the same time that professionals. And the part of the support, is the part that impressed me more and made me more than happy, they are really helpful.

M. M.

So our journey with them started when we were invited to view one of their properties in i-Land development. Mr Nin, the managing director of Northwood, showed us around and made sure everything was clear and whenever we asked about something he would respond by showing us how it's done rather than simply giving typical responses. He was rather honest and straightforward. Myself and my wife appreciated that a lot. We had a couple of other viewings, we either didn't like the properties or the agent/agency as they had hidden costs and they were charging extra for things like a higher floor and so on. We immediately realised that Mr Nin/Northwood was the most honest agency/agent out of all of those who we had dealt with. There were no hidden fees, no silly extra charges, it was fair and straightforward. So, we came back to them and we made a proposal for the property and now we are moving our things there and everything is going smoothly (Godwilling). We needed a replacement for the parking gate remote and an extra fob. They provided those within 5-6 working days. Honestly, so far, they've have been a good honest company, and I am optimistic that they will maintain that work ethic. I will keep this review as up to date as possible so it is a true reflection of Northwood's level of service. But in all honesty, as of now, Northwood is undoubtedly a 5 star letting agency. Thank you Laura, Latha, Susan and Nin. Kindest regards.

A.

I’m pleased that I dealt with Northwood Birmingham during my accommodation at Birmingham. The staffs were helpful, friendly and respectful as well as their professional service.

J. H.

Fantastic service from Allison throughout the sale of our property. We were always kept up to date with where we were in the process. Highly recommended

g. f.

Excellent service, managed to offer for a property and complete in only 2 months. Thank you so much for providing such a professional service, also a smooth transition of the property, it is much appreciated.

N. B.

Allison was great and really helpful throughout the sales process. Would definitely use Northwood again!

H. M.

This agency it's professional and work with high quality, recommended for anyone who want secure renting.

f. k.

From first contact with Northwood they’ve been first class always available to answer questions when they arise. Highly recommended

D. J.

Great and friendly service with decent knowledge and a very swift turn around. Northwood have been by far the best letting agent I've had to deal with

O. P.

Great service. Very on the ball and got us moved in within 3 days from us confirming.

D. T.

Great Service from the Team at Northwood, would definitely recommend !!!

f. a.

Amazing service received today from nortwood wood recommend them to anybody

f. j.

I'd like to thank Laura & Nin for their support in finding me a tenant for my property within 3 days of my initial contact. All the information I required were sent as promised & in regards to the prospective tenants I was kept informed on a daily basis. Many thanks once again 👍

K. P.

This agency is professional, flexible and responsive. Highly recommend!

Y. M.

They are so nice and kind people and helpful all time.

C. W.

I am very happy with the service provided by Northwood Birmingham. Thankyou to the whole team!

D. S.

Very helpful professional when i contacted them they responded promptly I liked dealing with them

K. B.

Very efficient, friendly and helpful. Easy to contact and very good communication.

m. t. b.

Excellent service all round, could not recommend more highly.

J. B.

Found the right place Monday and moved in Saturday! Everything these guys do is A1. Kudos to Aaran 👍

M. J.

Lovely staff, well maintained and managed appartments

A. T.

Fantastic helpful team. Nothing too much trouble. Would recommend.

S. L.

Very helpful and welcoming team at Northwood Birmingham.

M. L.

Northwood Birmingham letting agency is professional and responsive. They are currently managing a property I own in Birmingham city centre and I am very pleased with their communication, quality service and delivery of information. Nin and Latha are extremely helpful and they are always willing to go the extra mile. I definitely recommend this agency.

X. L.

Very nice to deal with, rent an apartment in iLand.

H. H.

Easily accessible and smooth processing of the agreement.

C. E.

Professional service and friendly staff!

S. N.

A. F. P.

I. A.

Northwood let a property for us in Birmingham; after moving the property into their care they have proved to be highly professional and excellent communicators. A tenant recently moved out of our property after eight years and Nin and his team were efficient in arranging with us, and managing, a refresh of the flat. The flat then relet within a few days.

H.

I have been a landlord with Northwood Birmingham since 2011, they professionally and efficiently manage 3 of my properties. I have never had any issues whatsoever and have always found them to act in both mine and the tenant's best interests, even though I arrange all my own maintenance, they work with me to ensure everything runs as smoothly as possible. Some of my chosen contractors have caused issues with the tenants in both their time keeping and standard of work, but Northwood have always been there to pick up the pieces and get everything back on track. I would have no reservation in recommending their services to any other landlord looking for a fantastic agent with a polite and accommodating team!

M. D.

Great service can not fault the staff. I would like to personally thank Mohammed and Nin for the help and support given. Due to circumstances I could not proceed with the letting of the property even though I could not let the property Nin went out of his way and made time in his busy schedule to give me a call and talk about my situation and offered advise on how to help. I feel he did not need to do this and goes to show they will always go the extra mile to help. From start to finish the level of communication and support was 5 star. Strongly recommend anyone use this letting agent.

w. g.

I just want to say a massive thank you to Northwood and in particular Allison for all the hard work you have done in assisting me with the purchase of my property in Birmingham.Your professionalism and constant availability by either phone or email has been outstanding. The communication through out the whole process has been first class and I believe you offer a friendly, caring and knowledgeable service. I will definitely recommend you to friends and colleagues and I hope to be using your services again, hopefully in the near future.

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