Reviews of Austin & Wyatt Sales and Letting Agents Bournemouth. (Real Estate Agency) in Bournemouth (Dorset).

Austin & Wyatt Sales and Letting Agents Bournemouth

89 Reviews

71 Comments

Austin & Wyatt Sales and Letting Agents Bournemouth

Real estate agency

Real estate agent

113 Old Christchurch Rd, Bournemouth BH1 1EP, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Austin & Wyatt Sales and Letting Agents Bournemouth, Real estate agency in Bournemouth (Dorset)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Austin & Wyatt Sales and Letting Agents Bournemouth

Sunday

Closed

Monday

Closed

Tuesday

9am–6pm

Wednesday

9am–6pm

Thursday

9am–6pm

Friday

9am–6pm

Saturday

9am–4pm

Reviews of Austin & Wyatt Sales and Letting Agents Bournemouth

T. B.

Great lettings service - easy to reserve a viewing - trouble free moving and negotiations. A few property teething problems (very minor things) that have been rectified by Tia and the full management service team in place for the renting of my new flat! Well done Austin & Wyatt!

b. f.

All the letting team and the girls in the finance department are all friendly and approachable, nothing too much trouble and always willing to help. Will return calls and answer all queries. Excellent customer service would highly recommend.

J. R.

I bought my Flat through Austin and Wyatt Bournemouth and would definitely use them again. Charlotte Martin was so helpful throughout the whole process, she was incredibly knowledgeable and professional!

Exceptional service from the team during a very stressful time. Everyone was very helpful and a special shoutout to Emily for her kind help and patience. I would very much recommend using them! Thanks again! :)

N. S.

Have found the service as a tenant from Austin & Wyatt (Emily & Hayley have been my main points of contact over the last few months) excellent and helpful. Any issues have been dealt with positively and promptly. Would recommend.

A. M.

Amazing communication and service in helping us rent a flat, they always kept us up to date with any updates and the process was stress free and fast. Would like to especially thank Emily, Anna and Nicky for being so helpful and always happy to assist us with any questions!

T. B.

I don’t often write reviews, but it’s rare that you find an estate agents, that goes above and beyond. I am utterly blown away by the customer service I have received from Charlotte Martin in the Bournemouth branch. I am new to the area and she has helped me so much. Her attention to detail is excellent. She responds to e-mails instantly and understands the needs of both the buyer and seller. I cannot speak highly enough about her - highly recommend agent and great team all around.

S. D.

We have been dealing with Austin & Wyatt over the past 2 weeks and all I can say is what an amazing service they have provided. Megan, Anna and Emily are all lovely to speak to, each and every one of them have gone over and above and been very helpful and they really have gone the extra mile to ensure we got the property we wanted, and so far our move has been going smoothly. The staff really are a credit to you! Thanks again ladies you’ve been brilliant

P. B.

Rented my first flat out in Bournemouth with them. The whole process was fast and pain free. Anna was extremely helpful and friendly. Would highly recommend

B. W.

Austin & Wyatt are an easy agent to deal with; they are very responsive and helpful, and I appreciated the whole experience of dealing with them as a tenant in one of their managed properties. The team are friendly and a pleasure to deal with.

B. P.

I just rented my property with AW and I am thoroughly impressed and pleased with their service. I live in London and was not able to travel to Bournemouth to rent the house - however I left it with the estate agents and they managed to do everything without me even having to visit. I have now left it with them to manage as well. They provide a very good service and I would recommend them to all new landlords.

p. a.

Very responsive and quick. Many of the formalities are done online including reference checks agreement and reporting issues. It would have been nice if the property was checked more thoroughly before i move however the issues observed were not major and duely acknowledged.

L. G.

I recently acquired a rental flat from Austin & Wyatt and was very pleased with the professional and responsive way it was all handled by Emily. She kept me up to date, either by email or phone calls and was very helpful.

G. D.

My experience with Austin & Wyatt letting team has been very positive. Many thanks to Megan, Anna, Nicola, Hayley and the team for efficiently supporting the letting process and responding to queries professionally and in a timely manner. Looking forward to continuation of this excellent service.

C. L.

It's a rare day I have something good to say about letting agents, but the team at Austin & Wyatt have been fantastic during our recent property search, especially during a global pandemic! Anna has gone out of her way to help us secure a lovely home in challenging circumstances and I can't recommend them highly enough. Thanks so much to you all - kettle's always on (and the bar open) when you're in our neighbourhood!

D. F.

Very efficient service for a landlord from keeping in touch during last tenancy, to valuation, finding a new tenant and dealing with references, handover etc.

C. O.

Austin and Wyatt Bournemouth have found my last two tenants. Both times they've found great tenants within days and completed the transaction with a minimum of fuss. Thanks Anna and team!

K. a.

Amazing staff, very friendly. Happy to help in any way. I have emailed several times with questions and queries during my move to one of there properties a week ago. Paperwork has been managed quickly and the whole experience wasn't as stressful as first expected. All made easier by how helpful the staff are. Very impressed, would definitely recommend ☺️

R. S.

I was in a rush to find a flat, and Emily made the whole process so easy! She's been so helpful, guiding me through what to do, always available to talk me through things, answer my questions, and using her professional experience to recommend services for me. It's been so easy and so much less stress than I'd been anticipating, thank you!!

L. T.

Good service from Emily...Anna..Tia & everyone at Bournemouth Austin wyatt very helpful efficient professional service

C. M.

I was moving from Spain back to home town Bournemouth and struggled with so many agents to have a video viewing, have friends view for me etc. Spoke to Megan at Austin Wyatt and she has been amazing from start to finish. Very responsive to emails, kept me in the loop with the stages and I got my dream flat. Could not recommend her enough. Thank you Megan x

K. S.

We just rented a house through Austin Wyatt and Emily was helping us. She is very nice and helpful. Emily and her team made a moving smooth and less stressful.

J. G.

I used A&W, couldn’t have been happier with the service. Emily was a real gem, helped me so much with my move to Bournemouth from London. Very responsive, helpful and caring of my situation. All I did was cross the i’s and dot the t’s :) Would recommend and use again. ThankyOu.

T. P.

Really helpful, staff are so friendly, would definitely recommend! Lovely people

G. M.

Having dealt with many agents over the years I can honestly say the experience i have had with Austin and Wyatt has been above and beyond any other agent i have used. Not only do Ben and Chris allow contact out of office hours including Sundays but they also have conducted viewings on my property well beyond the time frames i would expect from an agent. It is clear that office is not short of commitment and effort. How anyone has had a bad experience with them is beyond me. Will be selling with you guys again in the future! Thank you to all the team. :)

B. V.

Kayleigh was so helpful and professional. We saw the property on Monday and by Saturday whe had the keys. Excellent customer service and very professional agency. I would really recommend their services!

k. c.

i wanted to make sure i left a positive comment as the Bournemouth branch really deserve it. The whole selling process was quite a daunting one as i was selling for the first time. In truth i didn't really know what to expect. i work in the Bournemouth town centre so i just nipped into the branch and was met by Kerry who was very friendly and i explained to her that i was just looking to see what i could get for my money as i wanted to get something bigger. i felt like she really cared about me which was totally different to how i felt at the other agents in the road. she mentioned to me about seeing her mortgage consultant, Ryan, who would look at the costs of moving and buying and simplify it for me of which he did perfectly. Kerry arranged for Ben to come and visit me and we spoke into depth about the marketing, the strategy and how we could sell it. In short they really managed to take care of the sale for me and helped me move. what should be stressful actually became quite pain free. I have to thank all the of team in Bournemouth and also to Chris who helped me with distributing the keys! :) K x

D. W.

Great service from the team at Austin Wyatt Bournemouth. They have managed to find me a tenant in no time atall, and under very difficult circumstances. The management of the property has been fantastic. Thank you

K. K.

We just rented property for my father. Megan made the whole process smooth and professionally dealt with any concerns we had. I can highly recommend this letting agency.

N. F.

Over the years that A&W have managed our rental property, the service has become better, year-on-year compared to when we started. Hayley is really efficient and organised when it comes to maintenance issues, which takes any possible stress off us, and Charlie is so competent when dealing with the letting process, renewal and suchlike. What a great team they have at A&W; many thanks to you all. N&G.

T. S.

We were recommended to use Austin and Wyatt from a friend. From day one, we could see that Ben and his team were passionate and keen to sell our property. We had the property on the market already but bringing them onboard, helped us sell our property relatively quickly. Kerry was one of the team who really helped us during the process. I couldn’t recommend these guys anymore! They also got us an extra £2.5k more than we had it on the market for!! A professional service all round

M. L.

Fantastic service, great marketing and finally some honest estate agents. Ben and Chris have been fantastic in helping me sell my belated Mothers home. A sensitive sale and i feel Ben was the only estate agent who really took the time to appreciate the emotions involved with selling a house. Chris was alo very proactive in finding me a buyer and all his viewings were always prompt for timing. I cant thank the team enough and its nice to know there are estate agents who bother to work out of office hours to go the extra mile. In the end i am glad to see the back of that house and id certainly recommend other people to give Austin and Wyatt a call if they arent having the selling experience they have been promised from others. Thank you all.

T. B.

Excellent letting agent. Always professional. I'm a landlady and it's a pleasure for me to deal with such an organised agency who are consistently looking after my property. 3rd time lucky as have dealt with some awful agencies previously. Highly recommend to any landlord who want a fuss free, organised and professional agent to look after their property.

S. H.

Last year when i tried to sell my flat in Madeira Road i had nothing but problems with the independent estate agent i used. they wanted 1.5% as well which frankly i agreed at the time but in hindsight was a terrible decision. austin and wyatt have managed to sell my flat at a reasonable fee and for the level of service they provided i couldn't fault them. Never have i had an estate agent who i could actually contact on a Sunday. their service is second to none and in this messy market thats what you want. Thank you to all the team that made it possible i will be in touch when i need to sell again. S

R. B.

Hi, Ronald here, i dont usually bother to write reviews however in this instance i really felt it prudent to leave one. I have been contemplating moving for a while now but hadnt decided on which agent to use until a very knowledgable chap called Chris turned up at my door and offered me what i thought was some of the most professional and honest advice i have recieved from an agent in a long time. The team in Bournemouth are absolutely fantastic and i have been very impressed with the level of feedback and the quality of service i have recieved so far. My property has had a strong amount of interest since i decided to come to the market and can not fault the team for all their hard work so far. with an offer on the table i have certainly got some thinking to do!

j. l.

I am not one to normally make an effort to award good behaviour but in this instance I feel it truly is necessary. I was on the market for 2 months with my first agent who promised me they would sell it within our 8 week agreement. I received a letter from Ben in Bournemouth explaining he had a buyer for me, I understand the letter is just marketing material but I decided to call them and find out a bit more about their 'buyer'. I met with ben in his office and thought I would call his bluff and told him he had a week to get this so called buyer round. long story short, we agreed terms for two weeks as I was out of contract with my current agent and gave Austin and Wyatt the opportunity to find me a buyer, the following Saturday we had three viewings( all first time buyers ) two offers with one being at an acceptable level. it has been quite a difficult sale as I had a history of subsidence however Kerry advised me the buyers were content with the paperwork I had to support the works done and that she still felt very confident we would reach the end goal. We exchanged last Friday 07/09/18. Thank you to everyone in the Bournemouth office truly thankful. I am now in the south of France enjoying a Beaujolais, cheers!

J. D.

I was on the market with purplebricks for roughly 10 weeks and i didn't have much success or much communication which was quite disappointing as i had been promised the complete opposite. I had a knock on my door from Ben asking me if i was looking in the area for properties to buy of which i'm not, however his pro-activity was quite impressive, so much so i asked him if he had any sold properties in my road recently, we had a good discussion and long story short, we agreed to work together. i was visited by Kerry and Ben and then also a professional photographer who arranged the measurements and brochure which was really impressive. I was asked to go into the office to meet the team and agree the details which i did, this is when i met Chris who subsequently sold my property. The funny thing is that they actually achieved over asking price and i don't know whether it was down to the effort they put in, or the marketing but it just seemed to work. i would definitely recommend the Bournemouth team if anyone is wanting a real agent to sell their home.

G. C.

Austin and Wyatt have been nothing other than outstanding with my sale. I cannot fathom some of the negative reviews on here. This agent has done more for me than the likes of Hearnes have ever bothered. You want an agent that will actually come back to you even on Sundays and not charge you the bloody earth than look no further. Ben, Chris and Josh thank you for your professionalism.

D. S.

Austin and Wyatt Bournemouth have been exceptional in terms of levels of service. Ben and Chris have gone above the mark in terms of service for me. Sunday viewings were indeed no issue at times and i was made to feel valued which is certainly refreshing for a change. Would use again in the future. Thank you all.

E. L.

Emily was very quick with my renting process! Was quick and easy very efficient and would deffo stay with Austin and wyatt! Emailed back quickly and answered all my questions!

s. t.

10/10 Thank you so much for your consistency in handling the sale of my property. Would definitely recommend Austin and Wyatt to friends and family.

L. v.

Although unfortunately our house purchase has fallen through, your sales manager Benjamin Gent deserves a mention, since he has conducted himself with honesty and integrity throughout the process. This is something we'll be bearing in mind in any future dealings with Austin and Wyatt Estate Agent Bournemouth.

T. W.

Really impressed with the team at Austin and Wyatt. Let my property within days, and have been very professional from start to finish. Highly recommended

G. k.

Hi there AUSTIN AND WYATT. I hope you are able to see this as i feel this is the least i could have done in order to reward your hard work and patience with myself and my dear wife. I am unfortunately not as young as i used to be and getting around isn't that easy. The short story and my advice is this; if you are selling in Bournemouth or surrounding then please consider using AUSTIN and WYATT to sell your home. I have moved 17 times including moves in France, Perth, Canada and several times here in the U.K. NO agent has worked harder or been more 'ON THE BALL' than the those in that office in OLD CHRISTCHURCH ROAD. With warm regards. Thank you again BEN and CHRIS - Geoffrey Kingston

K. S.

So this is a tough review to leave, and let me explain why. Upon entering the office I found a gentleman sat back in his chair using a vape talking to another gentleman behind him. The second stood up and introduced himself as Ben the sales manager. I ask if they did lettings and Ben was most helpful and took my details as he explained Andy the lettings manager was on the phone. Andy became free and gave me the advice I was looking for reference letting and the benefits of long term over holiday let’s. I left satisfied with my visit even tho a little surprised a large letting agent would allow staff to vape in the office, with the service of Ben and the information given by Andy I would have to give a 5 star, for the vape using guy I would suggest giving up as it can kill!!

c. j.

easy to work with, great communication. moving out of the area otherwise i would definitely use again. sold my flat in dean park and had a very quick exchange due to them working closely with their solicitors. thanks guys all the best

D. B.

Anna and the team were so professional and efficient. They contacted me at 11am and by 2pm I had viewed a property that was perfect for me. The service could not have been better.

s. h.

hi, had no success with two agents so was told to take it off for a week, had a professional photographer come and do photos. they actually increased the price by £4500 and they sold it on the weekend. went on the internet on Tuesday afternoon. i didn't expect it to happen truthfully however we actually exchanged yesterday and complete next Friday. enjoy the bubbly lads!

S. a. m. m. m. y.

I’ve dealt with Austin and Wyatt (Andy & Nicki) and I found the customers service outstanding as a landlady I would definitely recommend. Also the sales team especially Ed are always helpful.

G. R.

My parents decided to rent their 4 bedroom house out and Karen and her team have managed to find some excellant tenants. A lovely family who are keeping the place clean adn tidy and PAY their rent on time. Definately recommend to others! they may not be the cheapest but they will look after your property. :)

i. a.

it was a very fine servis & they had helped me find my favorite property which i now succuessfully own. my 1st place here and after speaking with them i am hopefully buying property to rent out. two sales guys ben and cris would always stay in touch with. thank you bournemouth sales austin and wyatt

K. F.

Came into the branch and was greeted by Charlotte, she and team has been very helpful with all my queries with properties and finance advise.

K. K.

The staff are really friendly, helpful, patient, and accommodating.

Z. F.

Really friendly sales team and mortgage advisor. Not pushey just really helpful. Would certainly recommend. Dealt directly with Chris and Ryan.

A. C.

Thank you for the amazing service that you have provided. Emily was very helpful and friendly. Would highly recommend!

A. M.

Thank yu Ben and Cris! You have been very helpfull with my sale. i thought i was stuck in that house for ever! Will make sure my friend gives you a call he hasnt sold yet with other agent thank you both again :) Ab

H. E.

Wonderful quick and professional service, they made the run up to my move totally painless and did everything I asked and more, totally recommend this company!

j. r.

very good . from start to finnish. selling team superb and got me best price. i reside in bulgaria and it almost asif i live in england, very impressed. thank u very much.