Reviews of House & Son - Sales, Lettings, Property Management, Surveys & Valuations - Regulated by RICS. (Real Estate Agency) in Bournemouth (Dorset).

House & Son - Sales, Lettings, Property Management, Surveys & Valuations - Regulated by RICS

118 Reviews

62 Comments

Real estate agency

Real estate agency

Lansdowne House, 15-16 Christchurch Rd, Boscombe, Bournemouth BH1 3JW, United Kingdom

Description

Information of House & Son - Sales, Lettings, Property Management, Surveys & Valuations - Regulated by RICS, Real estate agency in Bournemouth (Dorset)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.

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Open hours of House & Son - Sales, Lettings, Property Management, Surveys & Valuations - Regulated by RICS

Reviews of House & Son - Sales, Lettings, Property Management, Surveys & Valuations - Regulated by RICS

O. I.

It’s Pleasure to deal with this agency. Nothing but helpful and kind and they Deal with issues quickly if there are any! Respond time is great as well never had to wait longer than a few hours for someone to get back to me. would definitely use again! Highly recommend

G. A.

We have used House and Son to purchase two flats and subsequently to rent and manage both and are now putting a third with them as their communication and support is second to none no matter whether it is finding a new tenant or managing an issue through to resolution. A specific thanks goes out to Nick and Alli for all their hard work to date.

D. J.

I used to live in a block of flats in Boscombe and I had squatters living next door so I called the agents and told them what was going on and they were appreciative for the tip off and they are so friendly and reasonable too

B. F.

Excellent professional service from the team, lease extension valuation and follow-on negotiations conducted in good time and reasonable cost. Very happy, highly recommend House & Son

s. l.

Thanks to the ladies at H&S who after being let down, managed to organize a gardener short notice for us and so we will be all ship shape for our Jubilee get together, much appreciated.

P. H.

Everything was easy and quick from viewing to moving in and now moving out . No major issues happened but they were quick to deal with any complaint or if anything needed fixing. Everyone was friendly and nice. Nick was great to deal with. The property is well managed and taken care of. I would recommend them.

R. F.

Excellent service from the lettings department, special thanks to Nick Baker for quickly finding us tenants and achieving a good rental yield. Good communication throughout the process.

N. C.

I have been very impressed with the professionalism of House and Son. Having dealt with their Sales, Lettings, and Property Management teams during the purchase and subsequent letting of a flat, I can highly recommend them as an efficient and knowledgeable firm of property professionals.

M. S.

Experienced and professional service from House & Son. Steve was very helpful when we recently purchased a flat in East Cliff. He was well informed on the property, lease, management agents etc. A true professional. Highly recommend.

W. B.

Highly recommend the Survey & Valuations Department Both Annie and Colin are professional and knowledgeable They have acted for us on numerous occassions, the most recent being a very complex Freehold Acquisition with a Head Lease. We have managed to navigate our way through this with their expertise and guidance. Responsive and efficient. Would highly recommend and will certainly be acting for us in the future.

S. B.

Excellent service across the board from this company. Steve found me a good value property to buy, which went through in a timely manner thanks to his obvious experience. Then Neil found me a quality tenant in no time at all. Experienced professionals, will recommend and use again.

r. b.

Been with House and son for over 4 years now.. great people as they have a great team.. big thanks to Bethany for getting out lights sorted a.s.a.p Thanks team for all you do...

r. e.

Absolutely smooth and quick process for my new place highly recommend these to deal with your new home so friendly and efficient

A. M.

Had a really great service from the Valuation Department for a leasehold extension on a flat. Fast, efficient and negotiated a really good deal on the premium. I would definitely recommend them. If I ever need any future property services I will definitely be using House and Sons.

P. H.

As a landlord I just wanted to thank all of the House & Son team for the professional and effective support that they have provided me over the last 7 years. I have found them to be particularly effective in resolving maintenance issues regarding my property in a timely manner and proactively liaising with the tenant regarding extensions of tenancy agreements. I just wanted to say a particular thank you to Alli Enticott who in one afternoon provided me with urgent information for my Tenancy Questionnaire which I required as part of my pending property sale. A big thank you. Patrick Healy

M. T.

I find the H&S team to be very helpful; friendly and professional. I have let my house with them for 10 years without issue and recently sold a house which was also managed well. Recommended.

M. a. K. H.

We would highly recommend House and Son as a letting agent. Very efficient and professional service from Nick Baker the lettings agent. All very easy and straightforward with great advice throughout the process.

F. U.

Nick Baker from House & Son was very friendly, professional, and well-informed on the properties we visited. After viewing one property that I didn't fancy, he quickly suggested another which was a perfect choice. His communication via email was rapid and clear. It has been a pleasure property searching with House & Son thus far.

S. J.

House & Son undertook valuation and negotiation in order for me to extend the lease on an existing property and I found them to be very professional. In particular, Annie was clearly very knowledgeable in this area and was able to provide excellent advice and clear options for me. I was very happy with the outcome and the whole process was completed much quicker than I had anticipated. Would happily recommend to anyone.

P. W.

The staff at House & Sons I have dealt with, whether for letting or buying new properties, are friendly, easy to talk to and very helpful. They have looked after my properties for many years and I have bought others from them over that time. I would not consider taking my business anywhere else as they have looked after me and my properties so well.

A. G.

I instructed House & Son twice to find tenants for my flat in Westbourne. On both occasions, they took great care to find suitable tenants who have been excellent. The agents manage the property in a very efficient manner and I am delighted with all that they do for me.

R. W.

Ron W. Having visited the recently acquired flat, Neil promptly advised on it's refurbishment and arranged it. A tenant was needed at short notice. As well as Neil finding someone quickly, I was always kept informed of progress towards the let and House & Son delivered a great result. I can wholeheartedly recommend this Company, who's charges are competitive and who's staff are both knowledgeable and professional.

O. G.

I needed a flat prior to me starting work with a weeks notice, and House and Sons were able to find me a spacious, affordable and nicely finished flat (Christchurch Road) AND get me moved in within the week. Even when I made mistakes in the referencing, they still prioritised my tenancy paperwork to get me settled in time to starting work. Nick Baker and Renata Skalik have been incredibly helpful in getting me comfortable in my new flat, and have been friendly and pleasant throughout the process. They provided and processed my paperwork very efficiently and have helped me with any issues that I encountered. I've not encountered the same issues with House and Sons that I faced during my student years, where correspondence was infrequent and my concerns were never taken seriously. It's a breath of fresh air to be dealing with estate agents who actually care.

D.

At first requested over 800 pounds from our deposit when we were moving out, however after messaging them costs were cut in half which seemed more reasonable. Make sure you let them know about all the issues with photos sent to them when you just move in. The good thing was through the whole tenancy term, everything was repaired quickly when requested.

C. B.

I just wanted to say that I have recently moved out of a house and son property and my deposit was returned in a prompt and efficient manner. I was very impressed by the professional attitude of all the staff at House and son and would definitely use them again. I was really surprised to see negative reviews regarding the check out procedure. I read Alan early’s Review today... I then looked at his other reviews and they are all the same! 1 star and moaning about silly things! He couldn’t get his chips etc etc.... get a life Alan and maybe start being a bit tidier in future! It really smells of sour grapes because he didn’t get his full deposit back! Grow up! People will always moan if they have to pay out money from their deposit but if they haven’t looked after the property then what do they expect! Well done House and son.... great service. Thanks from one very happy customer.

J. O.

Great service from beginning to end with Sharon and her team. Professional documents at every stage including an important letter appraising the house, produced and delivered on the same day that Sharon came to see it. Excellent communication throughout the process. Quickly found several buyers who offered on the house through diligence and use of all marketing methods. Would recommend to anyone selling in the Bournemouth area.

K. M.

House and Son have been the Managing Agent for our Private Road for nearly 10 years and have responded to a whole host of situations during that time, providing consistency and a responsive service. They are diplomatic and always find a way to achieve a win win despite challenging circumstances. I wouldn’t hesitate to recommend them to others.

P. S.

The agency manages my current tenancy for almost 1 year and I'm extremely satisfied with House and Son services :) The whole team is great, they promptly reply to all my messages and are helpful all the time. Also, the fact that I can access all my tenancy details on my online account and manage services request too is a definitely a plus!

S. H.

House and Son are a fantastic local estate agency. The staff at the Lansdowne offices are helpful,friendly and approachable and have lots of local market knowledge. I have rented a flat,sold two properties and bought my present property through House and Son.They have guided me through all these processes and the service they have provided has been impeccable. I have and will continue to recommend House and Son’s services to anyone who is looking to buy.rent or sell a home.

R. S.

They are very caring managing agents for the block of flats of which I m a Director.

c. s.

So far we had nothing but good service from House and Son. The lady that showed us around the flat was very polite and courteous. Nick has been amazing and endeavours to sort out some teething issues we have so far so good.

L. S.

Annie and Colin provided an official valuation report of my property to assist in a lease extension matter. They were both friendly, courteous, professional and sent back the relevant paperwork extremely quickly and to a fantastic standard.

V. W.

Nick from House and Son was very helpful and made the whole process super smooth. Highly recommended.

S. K.

I have brought 4 properties this year through House & Son and received a fantastic service from the following support team there (Jane, Gemma, Steve and Nick). All of whom have been very knowledgeable, pleasant and responsive to all my inquiries on many matters such as costs, legals, ROI, location and investments. Throughout purchasing these and other properties I have realised just how good this team are when I compare on other estate agents that I have purchased properties over the years. A solid professional team throughout the purchasing life cycle. Well done. I will not hesitate in returning back shortly for more purchases & assistance.

C. W.

Dealing with House and Son after dealing with larger national estate agent chains was like a "breath of fresh air". I had been trying to sell a property in the Eastcliff, Bournemouth with minimal success. Having changed decor/ price the only thing left to do was to change the Estate Agent. I did this and I could not be more delighted. From the moment I met the team I knew that working with House and Son would be a pleasure and most importantly achieve the objective I was after - selling a property for a fair price in a difficult market. Their knowledge/ experience and dedication to me and my buyer were second to none. I would thoroughly recommend you engage House and Son to represent you in the Sale of a Property (and indeed i think if you are a buyer you would appreciate their knowledge and experience as well.)

S. K.

It was my first experience dealing with House and Son’s and that was most exceed response i ever received either through mail or call . They are very good in response also got a good house with great deal near sea front even during this pandemic situation . Now House and Son’s would be my first choice if I want to choose in future as well. Good going team well done !! * * * * * (5 ⭐️)

S. D.

I would like to point out that the comments listed by other people relate solely to House & Son Estate Agents and NOT to House & Son Auctioneers, who are a completely separate company. Some of the photographs on google show the Auctioneers office and not the estate office and are therefore very misleading. I have dealt with House & Son Auctioneers for many years and will continue to do so, as their service is exemplary. I have also had dealings with the Estate office who have been highly professional in all respects.

S. K.

It is an okay kind of agency for homely, if you ask them for new property for let, they will first tell nothing available at moment (not sure why they are telling like that), so better to search your own first in their site or in right move and go to them. Also they will deduct lot of money from deposit when you vacate the property, so better to consider other agencies also.

B. B.

Recently, I had a deal with House and Son near Lansdown and my contact person was Ryan Poole the letting manager. It was a deal without any stress and everything went ahead on-time and in the best condition. Ryan answered all my phone and email questions immediately and precisely. He showed an excellent customer care.

P. R.

I sometimes take a look in House and son Estate agents window to see whats for rent and for sale..its at the Lansdowne just along from the bingo hall..some years back i put my home on the market with them..they found a buyer for me..but unfortunately the sale dragged on for almost 6 months and the staff at house agents didnt chase it up much at all..then the lady pulled out l week short of 6 months and landed me with a solicitors bill for nothing!! They realised the same lady buyer had done the same thing to another client..so i can only blame the agents for being too slow..and i wouldnt use them again..Not recommended..

R. l.

Steve Duggdale dealt with our sale with professionalism and respect. We had other agents round to value and discuss the property, but they didn't seem bothered to try and obtain the best price, just told us this would be what it would fetch. But Steve said he would go the extra mile trying to match our property with the right buyer and obtain the best price, and he did. Anyone thinking of selling in and around the Bournemouth area should look no further than House and Son, their flyer leaflet stated they could obtain above market sales price and they did exactly that. A very smooth transaction with good communication between purchaser, solicitor and ourselves mean't it was one of the easiest sales we have ever had. In today's world where everyone is trying to save money, and internet agents charging no commission look great, ask yourself this, If we had looked at the three other agents that visited our property, and say gone for an average of those figures, and put it with an internet agency we would have been twenty thousand pounds worse off, so in our case the agent was definitely worth their commission Bill & Linda Tanner

P. K.

House & Son Lettings have been looking after a property of ours,the Condition is as good as new when we bought it 12yrs ago,I know this is due to them doing Inspections throughout the year,always letting us know of any unforeseen problem & arranging for it to be sorted out,House & Son go beyond the call of duty for the landlord also the tenants, Staff cannot do enough for us. Highly recommend as a letting Agent.

E. S.

Fantastic! Steve and the Team at House and Son have been fast, helpful and empathetic throughout the sale process. They went above and beyond to help us get our sale through, and were always very understanding. We would highly recommend!

d.

Unlike most of the letting Agents I have dealt with, I have found House and Sons letting department a professional outfit who go the extra mile. The level of service has always been exceptional and I would not hesistate in using them again.

S. A. B.

House & Son arranged a leasehold extension valuation and negotiation with the freeholder. It was handled professionaly throughout.

P. P.

Easiest flat purchase I've ever made. Friendly, informative, priceless knowledge of the local market. Nick is a great choice for local investment opportunities and I'm looking forward to using these agents again.

A. B. (.

Moving can always be difficult and the sellers solicitors were a bit of a nightmare but found house and son very helpful and friendly being there happy to help in anyway that they could with Steve doing a lot of to get the completion done. Thank you

C. C.

The staff at House & Son did everything possible to make our purchase happen and kept us informed of any issues. We are very grateful to them. An excellent customer service experience.

J. R.

Rented from this agency for over two years and they have been great, when ever I have had questions\problems they have been quick to sort things out, special thanks to Ryan for showing me properties and also Gia for exceptional service, you guys do a brilliant job

a. B.

I can highly recommend the service we have received at all times. Quick response and solution for all our problems/queries. Staff really kind and always happy to help.

J. W.

Having dealt with House and Son both professionally and personally I can highly recommend the service we have received at all times

A.

I can fully recommend this company as an excellent service in managing our residential building. Their service has been efficient, effective and ultimately very professional.

E. B.

Ryan Poole in the lettings team is excellent. Super speedy, efficient and gets the job done. Highly recommend to any landlords

C. L.

Having used House for several years now there service and advice has always been friendly and excellent and nothing has ver been too much trouble for them.

A. L.

The team were professional and offered good advice to help secure the sale of my flat.

D. B.

Property let within 24 hours of being advertised. As always a professional and service. thank you Ryan and your team

K. H.

Very good service from the letting team, communication could not be better

P. N.

Went to my first auction and won my bid. Enjoyed the day.

C. D.

Thanks Claire for returning my deposit so quickly

b. g.

Run of the mill estate agents

M. S.

Very professionally executed swiftly and in a timely manner.

C. D.

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