Reviews of Graves Son & Pilcher LLP. (Real Estate Agency) in Brighton (East Sussex).

Graves Son & Pilcher LLP

52 Reviews

43 Comments

Real estate agency

Old Steine, Brighton BN1 1HU, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Graves Son & Pilcher LLP, Real estate agency in Brighton (East Sussex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Graves Son & Pilcher LLP

Sunday

Closed

Monday

9am–5:30pm

Tuesday

9am–5:30pm

Wednesday

9am–5:30pm

Thursday

9am–5:30pm

Friday

9am–5:30pm

Saturday

Closed

Reviews of Graves Son & Pilcher LLP

T. A.

I have lived in a flat managed by Graves Son & Pilcher for a little over a year and it has been a happily refreshing experience after renting with other agencies in Brighton and Hove for over 10 years. The property management team (especially Tracey) are professional, polite and very helpful. They respond quickly to any issues and many of the maintenance matters we have raised have been responded to and resolved on the same day. Incredible! They use professional, reliable and friendly service people and all communication is timely and courteous. It’s honestly a rare pleasure to be treated to this level of respect and competence as a renter in this city and I would absolutely not hesitate to recommend Graves Son & Pilcher’s services to any other renter.

I have been renting with Graves for a few years now and they are the best out there in Brighton and Hove. I have rented with a few companies before and have not had the same kind of service. Tracey Groves and Matthew are amazing and they are aways on hand for any problems or help that you need. Their response time is so fast to fix any issues that arise and the relationship that has been built with them would mean I wouldn't want to rent with anyone else. They really are true professionals and have helped me a lot on my property journey. Totally rate them.

I have rented a flat from Graves for 7 years now in Hove. They have always treated me with respect which as a long standing renter I have not experienced very often elsewhere. Rent rises have been infrequent and reasonable with good communication. They have agreed to make improvements to my flat as well as being responsive to repair requests. Easily the best agent I've let from. Nick

M. C.

I have been renting for over 15 years and lived in many different places in that time (with many different agents) - Graves Son & Pilcher are very quick with responses, efficient, reliable and friendly. I appreciate how empathetic and respectful they and especially my agent Tracey is. I certainly find them to be the best agent I ever had in Brighton & Hove.

E. L.

Having rented in the Brighton and Hove area, for in excess of 10 years, myself and my partner were both very much under the impression that, the agents were not at all bothered about their tenants, nor how the landlords treat their tenants. This could not be further from how Graves Son & Pilcher go about business. The professionalism of their staff, the responsiveness to queries and issues and the approach to supporting rental tenants is like no other agent. Truly the best agents in the Brighton & Hove area. We have felt listened to and supported with any issues (none through fault of Graves Son and Pilcher). Communication has always been prompt and efficient. Thank you very much GSP, we can’t recommend you enough :)

C. L.

I would 100% recommend Graves Son & Pilcher... I have been speaking with Tracey and she has been extremely helpful and friendly from the start of my tenancy. All issues that I have had, even through lockdown, have been dealt with quickly and efficiently and I am very grateful for the service they have provided me.

M. C.

As a contractor who has now worked for Graves, Son and Pilcher for over ten years I would say they are the most professional property agent I deal with in the Brighton area. Staff are always helpful and professional and the accounting department always pay me correctly and on time! (unlike several others..) I would have no hesitation in recommending this company to any potential landlord.

K. A.

A really fantastic, friendly and efficient letting agents! They were incredibly helpful when I needed to move quickly from my previous property and have continued to be brilliant ever since. After reporting some issues in my bathroom, they had a plumber contact me that very day and sorted the issue very quickly. I would highly recommend them to anyone :)

S. S.

I've rented property through graves son & Pilcher for over 3 years and my property manager is Anna Patton.. They have looked after me when problems have occurred and Anna in particular has always been friendly, approachable and very efficient in her dealings with me, which makes life so much easier. I would recommend renting through this company to anyone.

O. L. P. L.

We are a specialist Lightning Protection company in East Sussex and have been working on Graves Son & Pilcher properties for the last few years, providing lightning protection maintenance and installations. We have found them excellent to work with and have found the accounts department very efficient with payments for work we have carried out. We would highly recommend them as a company

B. M.

I've known Anna Patton, on a professional level, for many years. She managed a property I used to live in. I can honestly say, what a lovely lady to do business with, very thorough and quick to respond to any issues that arose over the years. The staff at GSP, that I have ever had dealings with, have been very good, but Anna has been consistent, fair and very efficient.

n. s. j.

GSP have been supporting us at Hove Manor for many years. We have always found them to be outstanding - helpful, efficient and friendly. The team members that support us have changed on occasion but the level of service does not diminish. Right now we are being looked after by Samantha and Serena and we would recommend them, and GSP, unreservedly to anyone looking for help managing their property.

P. S.

We are a commercial cleaning company, PGS Property Services Ltd, and have been contracted to Graves Son & Pilcher for some years, all the staff are very friendly and efficient and the accounts dept is very prompt in paying our invoices, our main points of contact are Anna, David, Barney, Matthew and on the sales side Andy & Jan, a really professional group, as are no doubt all the staff at GSP! We are very pleased to work with them all.

M. C.

I have dealt with GSP regarding properties in the past and present. My conclusions are very positive. They do communicate extremely well and endeavour to resolve issues extremely quickly. Very friendly and a great team to work with on the Property Management side.

P. C. S.

We are one of the cleaning companies who serve Graves Son & Pilcher and we have always been extremely happy with thier attitude towards us . They always pay us promptly and will always recommend them to our landlord clients.

S. P.

I have been dealing with Anna Patton at graves son and pilcher for 11 years now. The attention to detail as regards to property management is impeccable. Any issues are dealt with punctually and with a smile! Many thanks to you Anna!

s. u.

Having been a commercial client of Graves Son & Pilcher for over 13 years now, I cannot recommend this company enough. Graves Son & Pilcher is one of the most professional companies I have ever come across. Established for an extremely long time, the level of skill and experience of every single member of staff is just outstanding. From the first time of dealing with GSP in 2005, I instantly knew how experienced and trustworthy every individual at this company is. Everyone is so helpful. On a professional level, everyone is highly skilled and experienced - and consistent at all times. Things are being dealt with swiftly, professionally and accurately at every point. I fully trust all the team and have great respect for the vast knowledge. On a personal level, the whole team at Graves Son & Pilcher consists of absolutely wonderful people. Everyone has real knowledge and is caring, very kind and just really lovely. Even in the most professional instances, a wonderful conversation can be had and it is always such a positive experience. All in all: a rare combination. I hope for my relationship with GSP to continue for many more years to come and will always turn to this company first, if there are other future projects my end. A special thank you to Mr Owen and many heartfelt thank you's to the whole team at Graves Son & Pilcher. I feel grateful to have come across this super professional company, in every aspect. If you are serious about whatever commercial or residential property project you may have planned, you simply must go to Graves Son & Pilcher. Sandra Ullrich, Aesthetica Hove

T. F.

Hi.. I have rented my one bedroom flat for over 15yrs. I have found Graves Son & Pilcher, to be a great agent for the tenant, at the same time being fair to the landlord. No complaints to date. Regards Tony Francis

h. j.

Have been an approved contractor for the passed 3 years and have found working with Matthew Reeve and the others in the property management division, all very professional and divisive from advising of a problem, accepting quotation generally takes less than 24 hours, very, very efficient – as is the accounts dept. Keep it going Guys and Girls RV Garage Doors

A. H.

Serena and the GSP team manage the administration for, and attend Management Meetings of our Residents Association, in a very efficient, friendly and supportive way. Always helpful so we are very happy here.

D. L.

CPS Decorating & Building Ltd are happy to endorse GSP. We work for many Letting and Managing agents and can truthfully say these are one of the top companies to maintain their properties to a high standard.

j. c.

We are a maintenance contractor for GSP. Very happy to say they are easy to work with when discussing projects and always pay their invoices promptly.

R. L.

GSP is the service manager for my flat, they provide very good services and goes out of their way to help me to solve an issue with freeholder. A very big thanks especially to Matthew.

M. R.

I highly recommend Graves, Son and Pilcher. I have been renting via this agency for a number of years - friendly and considerate staff. The properties have also been very very good.

t. n. i.

My name is Todor Ivanov. I’m the Owner of Edelweiss Gardening and for me is a pleasure to work with the very professional and friendly team at Graves Son & Pilcher! Highly recommend them! So helpful people Sam, Serena, Debi, Laura, Kerry, Melanie, ... Thank you 🙏

a. c.

We are very happy with all the agency staff. Very friendly. Always there when we needed something. Basically the best agency we had since I'm in England. 100% recomended