Reviews of Maison. (Real Estate Agency) in Cardiff (South Glamorgan).

Maison

37 Reviews

34 Comments

Real estate agency

Property management company

50 Severn Grove, Pontcanna, Cardiff CF11 9EN, United Kingdom

Description

Information of Maison, Real estate agency in Cardiff (South Glamorgan)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Maison

Reviews of Maison

J. C.

Maison have been great and efficient to work with in purchasing my first property. It's taken just two months from the initial offer being made to the completion date. I was able to view the property again after the offer was accepted, and they also recommended fantastic socilitors and details of local builders to support with renovations. Bethany has gone above and beyond to make purchasing my first property an easy and fast process. Thank you!

D. P.

I have rented off Maison for almost 5 years. The service has been first class. Any niggles have been sorted right away. Call Thomas there for advice.

T. K.

Thomas and his team have been dealing with my property sales this year. A very calm and friendly team, who will deal with you with kindness and attentiveness. They worked with me in every way needed to find great buyers. I have pleasure in wholeheartedly recommending them and wish them every success going forward.

J. F.

I have nothing but good words for Maison letting agency. Every person I have been in contact with have been helpful and professional. After a bad experience with my last letting agency Maison has been a breath of fresh air. Bethany Johns who helped me find my perfect flat has been informative, helpful and professional and goes above and beyond, answering all my questions. The property is wonderful and I have been kept informed every step of the way! Would highly recommend them!

L. H. J.

We've been renting with Maison for around five years and it's been a great experience. Right from the beginning, their approach to all the fees etc was so refreshing and our positive experience has carried on from there. Nothing is too much trouble. Whenever we've had problems with boilers and such, they've sorted it with efficiency and care. On top of that, they're very nice people to deal with. Always polite and courteous. Would (and do) highly recommend.

C. R.

Woke up with no hot water and no heating, due to a boiler issue. Thomas was around within the hour and hot water and heating back up and running. Thanks so much. Cannot beat the service provided by Maison.

D. S.

We received a fantastic service from Maison during our recent move to Cardiff. Ffion and the team were extremely efficient, professional and provided a faultless process from our initial viewing through to tenancy completion. We would highly recommend Maison for any letting requirements.

l. e.

I used Maison to let my daughter's property as she is working abroad. Throughout I found them efficient, professional and above all very pleasant to deal with. There was always someone available who was familiar with the case and could give me an update. A huge improvement on my experience with the last agent I used in the area. I would certainly recommend Maison and use them again.

N. L.

I rented my property out through Maison and they were efficient, thorough, friendly and knowledgeable. Additionally the quality of the photos taken and the time taken to ensure that both tenants and landlords were happy was well appreciated. I did a tenant finding deal with them, so cannot comment on any property management services they may have.

D. R.

After very poor service from a previous letting agent I was extremely relieved to have been put in touch with FFion at Maison lettings. The friendly personal service has been excellent in marketing and letting my property. The guys at Maison have a wealth of knowledge and experience of the local area, along with a drive to deliver a quality service for both Landlord and tennant. I would definitely recommend them to others and continue to use them in the future.

R. C.

The team at Maison are absolutely fantastic & hands down the best letting agents you could ask for in Cardiff (I've experienced a few others who shall remain nameless) They first helped us find a property back in Nov 2016 and managed our tenancy. The team were always really quick to respond to any query, big or small & more importantly always had a great attitude and a smile. We recently had to relocate & we were more concerned about losing such a good letting agent, but yet again they surpassed all expectations and sorted us with another, even better property & they managed the transition smoothly and professionally. Thanks to everyone at Maison, particularly Ffion & Steffan!

C. C.

Absolutely the most helpful and easiest estate agents I have dealt with in Cardiff and I have dealt with a few. A really friendly group of people, nothing was too much trouble for them. Emyr Taylor (lettings adviser) has the most positive, and genuine can do attitude you could possibly come across and has really gone that extra mile for us. This company is an absolute pleasure to deal with and I would recommend them to any one especially those on a tight time frame!

f. e.

I had a fantastic experience with Maison. Bethany Johns went above and beyond to help me find the right place. She was professional, approachable and a pleasure to deal with. The whole process was made easy by Bethany and I look forward to working with herself and Maison again.

K. W.

After years of frustration at the lack of service from other agents in the area working with Ffion and the team at Maison was like a breath of fresh air. Everything was easy, they were good value and nothing was every too much. I felt that my property and investment was safe in their hands and would highly recommend them to other landlords.

E. L. J.

The best letting agent I’ve used in 12+ years of renting. Friendly and helpful people with a very reasonable and common sense approach. Not pushy or trying to squeeze money from every opportunity like many other lettings companies. They also speak Welsh which is a bonus and even helped convince the landlord to let us get a cat. Highly recommended if you like dealing with humans.

S. L.

Having been with Thomas, Ffion and team for over 3 years, I'm sad that I've had to leave them as the service they have provided has been truly exceptional. I didn't rent a particularly expensive place but they still treated me as if I was their top customer. I recommend Maison without a shadow of a doubt!

J. M. R.

I rented with these guys for nearly 3 years. We had a few problems with the boiler in our flat and they were really fast sorting it all out (even when the boiler decided to breakdown on a Saturday night). The team are great, professional and friendly. Totally recommended!

H. O.

A big THANK YOU to all at Maison especially to Ffion and Emyr for always being attentive,understanding and quick to respond to any issues I had. It has been a pleasure to have you as our agent and would not hesitate in recommending you to others. Your level of customer service and professionalism is exceptional.

J. L.

Thomas and Ffion have provided an open, honest and conscientious service to us throughout our tenancy and I would not hesitate to recommend their services to anyone looking to rent in and around Cardiff. Agencies such as yours are too few and far between, 5 stars!

C. D.

I would highly recommend Maison as a letting agents. They are prompt, professional and give a personal service. Maison thoroughly explain the process and are quick to respond to enquiries. They have been the only letting agent to confirm viewings via email, and give an informative viewing on arrival. They also offer a Welsh speaking service, which I haven't found anywhere else! Thank you for finding me a flat, Maison!

S. E.

Maison are a first class professional agency and one I would recommend for excellent customer service and a friendly, positive welcome. A true, genuine business with a care about its client base. Thanks for all your support all,

M. P.

With reference to the review by Rachel Sargent we tried on two separate occasions to contact her by phone several hours before hand using the contact details provided by her. There was no answer and no option to leave a voicemail so we also emailed her to explain the fact that someone had put a holding deposit on the property. We were in the office at the time of the cancelled appointment but didn't receive a call to ask us why no-one was in attendance. The following morning we did receive a phone message at 9am from her via an anymous number and have tried to make contact via phone email and text since without success...We do work hard to look after people and therefore find it difficult not to feel hurt in receiving negative reviews in such circumstances.

A. C.

Honestly such a friendly approachable service. I never felt like anything was too much trouble for them. They even let me fix some problems after checkout so I didn't lose my deposit. Definitely would rent from them again!

C. R.

All of the team have been super helpful in my move to Cardiff, always answering my emails quickly and efficiently. I felt looked after and valued, and highly recommended them!!

O. P. U.

One of the few estate agents I've come across in a year long house search who is decent, friendly, helpful and provide excellent, prompt service. Can't recommend them highly enough.

T. M.

The Maison team are smart, pleasant and professional, and when issues do come up, they always seem to be one step ahead!

D. G.

These guys are very professional and have made changes to the flats I live in for the best...

L. S.

Really good company willing to help with everything keep you updated very friendly would recommend

J. L.

Maison offer a professional and personalised service

E. N.

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A. C.

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