Reviews of Fenn Wright Colchester. (Real Estate Agency) in Colchester (Essex).
Fenn Wright Colchester
146 High St, Colchester CO1 1PW, United Kingdom
Description
Information of Fenn Wright Colchester, Real estate agency in Colchester (Essex)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Fenn Wright Colchester
Sunday
Closed
Monday
8:30am–6pm
Tuesday
8:30am–6pm
Wednesday
8:30am–6pm
Thursday
8:30am–6pm
Friday
8:30am–6pm
Saturday
9am–5pm
Reviews of Fenn Wright Colchester
R. T.
Whether I’m dealing with Marie-Kate, Matthew or Nathaniel the service from Fenn-Wright Lettings has been absolutely first class. I began my journey with them, anticipating some help in finding a new tenant for a flat I own. It has ended up with me asking them to manage it going forward. This is because the care, support, patience and kindness they have shown has been of the highest order. Many thanks guys
B. R.
Just want to say thank you to Adam Thorley for helping us sell our family home after Mum passed away. We have been telling everybody that we were so lucky that we had you as our agent. You handled everything with such empathy, sensitivity and infectious positivity. We loved that you saw the strengths in the house and appreciated all the changes Mum and Dad made which make the house so lovely. Your skills in presenting the house so beautifully meant we received a great offer, and Mum and Dad would be delighted. You're a credit to your profession. Thank you so much.
Thank you so much
S. W.
Really pleased I moved to Fenn Wright from my previous estate agent. Everyone I spoke to across the whole process (and this was a tricky sale) was brilliant. From now on, i'll be trusting Fenn Wright with all future selling and renting needs and wouldn't hesistate in recommending them. The customer service was great and extremely proactive which is exactly what I needed.
K. T.
Big thank you to Laura Smith for making the whole process so smooth with our house purchase. Always very helpful and professional and kept me fully updated all the time. Would recommend this branch. Thank you again Laura and the team.
L. S.
Great experience with Mel Rowlands in lettings, she always delivers a personal touch with care and attention that’s quite rare. She remembered what’s going on with the property and any enquiries ongoing, she’s on top of things her end and a genuine pleasure to deal with on tenant issues
S. D.
Exceptional customer service! The staff that I have been dealing with are extremely proactive. They have extraordinary manners and professionalism and always offer to go above and beyond to help. I would strongly recommend reaching out to the colleagues at Fenn Wright, based in Colchester.
T. I.
I'd like to thank Mel at Fenn Wright Colchester for getting my replacement fencing sorted out so promptly, she kept me fully updated all the time , and was very friendly and helpful.
The new fence looks great ...very pleased ! Thanks ☺️
M. D.
We would like to say thanks to Mel Rowlands from Colchester Lettings branch for her very professional and attentful assistance to our recent problems.
We appreciate Mel's great help very much!
Anna & Mike Dun from Brightlingsea
S. C.
As a first time home seller I really didn't know what to expect going into the process but the best decision I made in the process of moving homes was switching agents to sell through FennWright Colchester.
Would highly recommend the residential sales team to anyone considering going on the market or struggling to find a buyer. They all made me feel valued as a customer after a very poor experience elsewhere.
The team took proper ownership of my sale & we had a buyer sorted within 3 weeks after being on the market for months with another agent. We obtained the correct market price for the property and constructive advice was provided to help secure a sale. The suitability and quality of viewings noticeably improved.
Despite the busy period during the stamp duty holiday I never felt that anyone in the team was in a rush to get off the phone or didn't have time for my queries or concerns. Even the small things for example emails to confirm booked viewing appointments and who was showing the prospective buyers round were appreciated and from experience, not all agents offer / can be bothered with this!
Prospective buyers were shown around by experienced estate agents that had good local knowledge for almost all appointments & they turned up early.
Thanks to Paul & Kris for offering some really good advice, support and reassurance at the start. Martina was a pleasure to work with booking viewings. Calm patient and didn't mess me about changing times and trying to put viewings too close together so that the sales agents would inevitably not be able to arrive early enough for viewings. This all made this a positive experience which was a very welcome change as this was an area my previous "estate agents" really fell short.
Kirsty handled the after sale process fantastically & did a great job keeping me informed with regular updates and pushing things along, really helping to make those last few weeks before completion as stress free as possible.
Strongly recommend FennWright Colchester for anyone looking to buy or sell property in the area.
J. K.
I've had such a horrible time with other agents when looking for a property due to an unexpected CCJ, other agents have point blank refused to let me see properties because of it. Fenn Wright didn't make me feel any different to any other applicant. When I told them of the issue, they simply told me not to worry and they will help me find a property. Nathaniel and Roseann have pushed this one through for us and we grab the keys on Monday. Great service from these guys.
I. C.
We have been renting from fenn wright for the past 3+ years and they have been very professional especially Amber she has gone above and beyond and made sure everything we have needed has been actioned with the least amount of fuss! Can highly recommend her and the rest of the team! Thank you
N. P.
From my first interaction when I purchased my property a few years ago to then deciding to use Fenn Wright for the sale I have never been disappointed with the service and professionalism of the entire team.
My sale was a tricky one with a long chain, without the experience and will to get the deal across the line the sale would’ve Certainly fallen through. My special thanks to Gemma and Graham for their support, knowledge and constant communication throughout the process.
S. W.
We purchased a house through Fenn Wright Colchester, and the service was faultless. We were called weekly with updates on the chain and they went above and beyond to ensure that we felt looked after from start to finish. A service that was both professional and personable - we would highly recommend Fenn Wright as an estate agency for anyone selling or purchasing a property. In particular one member of staff, Kirsty, was absolutely brilliant, always there to help and nothing was too much trouble.
S. N.
I can’t thank Karl enough for working with my sister and I to find new tenants for our mums house. Unfortunately we had a previous bad experience so changed agents and Fenn Wright have been excellent. Karl has listened, been helpful and understood what we were after, needless to say he has found tenants in an amazingly quick time which hopefully are just who we are looking for. Excellent service.
A. G.
I don’t often feel compelled to write a review but I have to take a minute to thank Nathaniel for his amazing service today. Rarely have I dealt with such a professional, sincere and thoughtful agent. He seemed genuinely happy to show me around and went above and beyond his role to find out if I was satisfied. He is a credit to the Fenn Wright team and I hope he is given the opportunity to showcase his wonderful people skills. All the best of luck to you and well done again! 10/10
T. G.
I have just moved into a property through Fenn Wright. The communication, organisation and moving in process was straight forward and easy. I'd like to give Marie Kate a special mention who was very friendly and helpful throughout.
L. K.
We bought a property through Fenn Wright signature. We cannot recommend Fenn Wright enough. They did a fantastic job and made the buying experience a much better one. We have bought and sold 4 properties over the last 7 years and Fenn Wright was head and shoulders above other agents. We are very grateful for their help in getting our forever family home .
S. J.
James Gunther and his team are exceptional. They never made me feel like anything was too much trouble and spent time and effort to support and put up with our ongoing frustrations. The staff always called me back when requested/when they said they would........something I know our buyers did not experience with their Estate Agent.
Unfortunately in our case they were dependent on another local Estate Agent for updates on the chain which resulted in misinformation being given to us through no fault of theirs.
Be aware that some estate agents have quite sharp practices. Always read the small print. This not something you need to be concerned about with Fenn Wright. You get what you are promised.
Having now read the other reviews it just doesn't sound like the same Estate Agents experience we had ...
We have experienced a few estate agents in Colchester most have been fine. Fenn Wright have been excellent and from experience I would and have recommended them to others.
C. J.
Last week I lost all electrical power to my rental property on my daughter's birthday. I reported as an emergency on line and was promptly rung up by Fenn Wright to assure me they would get an electrician over asap. True to their word, a few hours later, the problem was sorted. I was impressed at their professional and speedy service.
M. B.
I’ve not had the best experience with this agency, however I have recently been dealing with Amber, she is extremely polite, professional and has gone above and beyond to help and support me, I am so very grateful for all her hard work.
S. B.
Excellent service from fenn Wright
The whole move went very smoothly from beginning to end. We were full informed every step of the way and the service provided was excellent. Fenn Wright go that extra step, doing all the viewings and answering any questions honestly, any queries were answered quickly . This was brilliant and took all the worry away from my elderly mother and helped us immensely. I don't like agents that fob you off aren't honest with you. James and Kirsty went that extra mile . I would strongly recommend them if you are moving home.
A. P.
We have dealt with Jon Barker over the past 4 years as first and now 2nd property landlords. He gave excellent advice at all stages of the purchase process taking the time to listen to and understand our requirements. His colleagues giving weekly updates on the process. Jon goes above and beyond the expected level of customer service even visiting a property with us on which we asked for his advice regarding the suitability for the rental market even thought this was not a Fenn Wright sale. The property we decided upon was purchased via Fenn Wright with tenants in situ. We would highly recommend Jon and his Colchester team.
J. B.
Me and my partner have been through fenn Wright for 2 rental properties now and each time it was Melissa that helped us beyond relief. The customer service she offers is impeccable and she has gone out of her way to help us get our second flat. I would highly recommend using fenn Wright if you're wanting a rental property. Thank you again Melissa :)
M. K.
Fenn Wright found a very nice first property for myself and my partner! Following checks the process was easy and went off without a hitch! No thrills Estate Agency however get the job done! Would recommend!
A. J.
Finding my first property was so easy with John Barker of Fenn Wrights. He took the time to find out exactly what I wanted, and came up with the perfect place. Within 24 hours the deal was done. Couldn't be more pleased with the service and professionalism. Can't recommend highly enough. Thanks Jon
M. A.
Absolutely brilliant excellent service from all the staff, they continually keep you updated every step of the way. I would highly recommend this company to anyone selling or buying a house so professional in every way. Our sincere thanks to Kirsty, for working so hard.
N. F.
I am very pleased with the service I received from Fenn Wright, both as a rental agent and as a sales agent. I always got the information, help and support I needed as a landlord and property seller. My property sold very quickly and the process was relatively smooth. Many thanks for all your help.
E. W.
Karl was fantastic in letting my property for me!! Being a first time landlord he answered all my queries and helped where possible. Friendly service and really quick to find tenants for my property! 100% recommend Fenn Wright to help you find a tenant and look after your property!
N. C.
Throughout the process of successfully selling my property, the whole Sales Team at Fenn Wright Colchester professionally dealt with my queries and requests.
K. J.
Excellent service from Fenn Wright, especially Melissa! Its our first venture in to letting and the Fenn Wright team have made it very easy, helpful and guiding all the way through (thanks), we would definitely recommend Fenn Wright if you are thinking of letting.
n.
Just Purchased a House with Fenn Wright acting as the agent for the seller. I was surprised to be contacted by Kirsty from Fenn Wright Once a week just to make sure everything was ok and if I had any questions. All in all very good customer service and a big thumbs up from me, Cheers Kirsty
A. G.
My first experience with house letting, and I was very impressed with the process and felt that the customer service from beginning to end was outstanding. I was particularly impressed with Mel, who guided me and helped with every aspect of the move. Highly recommended.
D. R.
I've been dealing with Mary from Fenn Wright and she has been absolutely amazing. Really understood our circumstances and done everything possible to help. Thank you again
D. H.
If you intend letting you property, I cannot recommend these people more highly. An incredibly professional service delivered by a totally dedicated team of people, who actually care for their clients and their profession. 100% deliver to promise. What more could you ask for?? Absolutely first class.
j. l.
Fenn wright have been great from start to finish, Maire-Kate has been fantastic and very helpful. Would recommend 100%
C. S.
Martina and Laura have been amazing helping me purchase my first house they respond within minutes and I always get a friendly reponse. Thank you
S. B.
Yet again melissa has helped us with abit of a tricky situation! kept in contact alot and reassured me it would be okay when i was feeling abit deflated about it all.
She managed to get us an even better flat :)
many thanks to her and her team
M. C.
The team is fantastic, they answered to our requests nicely and they helped us with the property/moving in very quickly. I have spoken with various people from the team and they all seem very nice people. Thank you for your help, we really appreciate it!
n. h.
The staff are excellent and brilliant with communication at every step from viewing to finalising.
A pleasure to deal with especially Paula and Kirsty. Big thank you to them both.
Would highly recommend them to anyone who is looking to purchase.
A. E.
Great company to deal with. I have dealt with several letting companies in the past and Fenn Wright by far have been the best I have experienced.
Always helpful and easy to deal with.
F. 1.
Very approachable and friendly team with clearly defined communication between myself, the Fenn Wright team and my solicitor was exemplary. I would recommend them wholeheartedly.
D. C.
This is the second time we have used Fenn Wright & Kirsty specifically. Both times we have been extremely impressed by both their professionalism and service. If we were staying in the area we would certainly use again.
J. y.
Moving to a new place can be very stressful but Fenn Wright and their lettings agent Nathaniel made the process completely stress-free and it was always nice to see a friendly face whenever I had to pop in!
T. M.
Great service & new tenant found very quick. All members of the lettings team were so helpful. Thanks for doing such a good job.
C. M.
They are a good agency, good people with a lot of interest to give you all the support you need. Had a nice experience when we rent our house
D. C.
Very professional and friendly business. They've been our agent for 3 years and who ever you speak to when you contact them, they all deal with any issues quick & efficiently.
S. S.
Excellent service from Karl and lettings team. As a landlord I was kept fully informed at all times and they were extremely efficient. Would definitely recommend. Thank you
J. J.
Have to say how grateful I am to Nathaniel for all his help, kindness and understanding through the entire process. Long may it continue! Thanks Nathaniel, top man!!
P. G.
Fantastic support from Kirsty and the team to help me buy my first house. I would recommend them again, thank you, Patrick.
d. p.
We'verecently rented a place through Fenn Wright and found them to be very friendly and helpful throughout the process. Would recommend to others.
R. G.
Romario was excellent and helped manage issues with our property with professionalism and speed.
K. O.
Great experience renting from Fen Wright, Mel Holmes was very helpful and I am very happy with the service provided.
T. D. (.
Would like to say a big thank you to Nat and the Fenn Wright team, for making what is often a stressful process an absolute breeze!.. well done!..
B. T.
Excellent service from a very professional and helpful team. We would highly recommend working with them and will certainly be doing so again in the future.
A. H.
Fenn Wright were excellent. Couldn't have asked for a more professional service from start to finish.
O. P.
Michelle was especially helpful and professional with sorting out details.
Well done team !
S. B.
Very impressed with the level of service we received. Staff were helpful, friendly and very professional. Highly recommend
L. B.
Excellent service from initial enquiry through to letting my property - very professional and prompt
K. T.
Decent service but could improve their client support.
J. S.
Streets ahead of their competitors in Colchester because if their efficiency and commitment to customer care
C. C.
Estate agents - everyone hates them right?
Not these guys, they're aces
D. C.
Excellent friendly service, nothing was too much trouble would highly recommend.
R. M.
Sold property fast and efficiently. Thanks guys , consummate professionals
M. B.
They have been very helpful and friendly
S. S.
Good people do deal with
S. D.
Great team here
T. G.
Friendly and helpful
H. P.
D. O.
c. s.
E. J.