Reviews of Gallant Richardson. (Real Estate Agency) in Colchester (Essex).

Gallant Richardson

105 Reviews

85 Comments

Real estate agency

Real estate agent

5 Culver St W, Colchester CO1 1JG, United Kingdom

Go to the comments

Description Map Open Hours Reviews Contact Photos

Description

Information of Gallant Richardson, Real estate agency in Colchester (Essex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Gallant Richardson

Sunday

Closed

Monday

9am–6pm

Tuesday

9am–6pm

Wednesday

9am–6pm

Thursday

9am–6pm

Friday

9am–6pm

Saturday

9am–4pm

Reviews of Gallant Richardson

T. L.

I cannot recommend Gallant Richardson enough. They genuinely set a new standard for estate agents, and the rest have a lot of catching up to do. Craig and Andy were true gentlemen, total professionals and always attentive, polite and caring. Previous experiences with other agents hadn’t been that positive and had put me off putting my property on the market, but I was so lucky to have found a property marketed by GR and they managed to sell my flat the day it went on the market. Insanely good service and I’ll forever be grateful for the help and support provided during the moving process, especially when my less than attentive solicitor needed a poke. The true definition of professionals. Don’t use anyone else.

C. B.

A faultless experience buying with Gallant Richardson. We viewed a property with Craig who was very patient considering we were running late. He gave us plenty of time to view the property and gave us all the information we needed and took the time to answer our questions, without rushing. We were thrilled to hear the news a couple of days later that our offer had been accepted. Throughout the whole process, Craig kept in touch with a weekly call and made sure we were clear with how the purchase was coming along, informing us of any updates. In fact, we never had to chase them on any front as they got in touch as soon as there was an update for us. We also spoke with Andy when Craig was out of the office, who was just as friendly and helpful. After viewing property after property with other estate agents, we’re positive if we ever move in the future (we hope not), we’d choose Gallant Richardson without a shadow of a doubt.

L. P.

I have been renting with Gallant Richardson for the past 2 years and just signed on for another year in a new property with them. I purposely wanted to stay with them when looking for a new property as they are easy to speak to, very accommodating and make a stressful thing as simple as possible. I have spoken to most members of their team and they are very friendly and willing to help as much as they can. Jo in particular has made everything so easy and seamless this time round. Thank you team :)

S. H.

This was the first time our daughter had entered into the renting scene as well as ourselves and we found Jo and the team at Gallant Richardson to be very professional, helpful, understanding and considerate. Nothing was too much trouble. She answered all our questions fully and put us at ease. When we come to wanting you sell our own home we will surely pay them a visit

I used Gallant Richardson recently for the sale of my flat. Unfortunately the sale fell through, but was no fault of Gallant Richardson; it was a very difficult and complicated sale and Craig worked hard all the way through, was very quick responding to emails and calls, did lots of liaising and chasing with various parties involved e.g. solicitors. buyer etc. I found Craig and Andy to be extremely knowledgable, professional and friendly and was very happy with the service they provided. I was so pleased that I felt bad that I wasn't able to pay them for the time they spent on the sale! I will most certainly be going back to Gallant Richardson in the future when I am ready to proceed with my sale and would highly recommend them.

H. W.

All our dealings with the staff at gallant Richardson have been really positive, with all of the team going above and beyond to answer any queries and address any issues. A much better experience than with other local estate agents! Thank you so much to the whole team

T. C.

I would like to thank Gallant Richardson Property Agent as my family decided to move to Colchester from Hong Kong and wanted to rent through Rightmove. I was lucky enough to find Gallant Richardson because they were willing to help me rent. From the beginning until we moved in, they provided great service and answered our questions promptly. I would highly recommend Gallant Richardson to everyone.

J. M.

I rented with Gallant for years, throughout the two tenancies which I enjoyed with Gallant as the agency, they were always available, always helpful. In addition, solved any problem that I may have had re: repairs etc. quickly, and with no pain :) They are efficient and always greeted me with a smile and a affable rapport! I have just moved far out of the area; hence, I am no longer a client, but I strongly recommend them . Well done guys!

B. J.

Bought a house recently from Gallant Richardson and they couldn't do enough for us! Craig made everything so easy and smooth for us. Anything we needed, he was straight on the case. Always gave regular updates and put our minds to rest when needed. Definitely recommend for anyone!

B. L.

I have just exchanged on my first property, I have no direct experience with any other estate agents, however I have experience sales and buys through friends and family and seen their experience with other estate agents . I have to say I’m not one for leaving reviews however I am extremely impressed and more than happy with the service I have had. I have been dealing with Craig Tarbet, he has been incredible useful and extremely friendly and helpful throughout this process, from me being a buyer the service he has given I can’t fault. For a first time buyer I feel Craig has really helped me through the process and very grateful. Regular contact made from him to. Overall a massive thumbs up and highly recommend and I know when the time comes I’ll be looking to sell in the future I will sure be using this company and hopefully Craig again too!

I have used Gallant Richardson for Lettings, property management and sales and I can not recommend them enough. The entire team are friendly, professional and efficient. Communication was brilliant during the sale of my property and Craig provided regular updates and good advice.

c. f.

Have used GR to manage the letting of my property for 20 years. They have provided a very efficient service nothing too much trouble. The 'team' in the office are always helpful and relieve me of any problems incurred with the property. I would highly recommend this company.

D. B.

The first question Andy from GR asked when we met was why us? My response was, because of the Google reviews. So it's only fair I add to the reviews. My property wasn't the easiest sale GR have ever had, but the commitment and professionalism from the whole team was fantastic, they never lost faith that they would find a buyer. Constant feed back and advice was first class. From start to finish Andy, Craig and the rest of the team were outstanding

A. M.

Having recently used G&L to sell, let and manage our property I can totally recommend all aspects of their services. They kept us up dated on all progress with prompt reliable communication. Their professional and polite attitude was refreshing as we required the added value for not being local.

C. P.

I'm pleased to say that the estate agents was extremely professional and helpful with our purchase, communication was very much appreciated and we would like to thank you for everything you have done for us. Definitely we will deal with you again.

S. J.

First class service at Gallant Richardson, attentative, great communicators and completely trustworthy- thoroughly recommend for house sale and purchase - wouldn't dream of using anyone else.

S. T.

We had a great experience with Gallant Richardson and our estate agent Craig. Communication could not have been better, and we felt Craig was very easy to talk to and get on with and always kept us updated. Craig listened to what we wanted in terms of the asking price and was very supportive. We would definitely recommend Gallant Richardson.

c. r.

Professional, efficient, friendly and helpful (unlike a newer estate agency who we sold through). We couldn't have asked for more from an Estate Agent. Craig was always responsive, informative, polite and is an asset to the company. Highly recommended. Will definitely use again.

J. D.

I would highly recommend this estate agents. They were recommended to me by a close friend who has been using their landlord services for a long while. Andy and Craig assisted me with the sale of my property. Cannot fault their service and, most importantly, their communication was fantastic throughout, something hard to find with agents these days.

D. C.

We would like to thank Craig from Gallant Richardson for offering an excellent customer service to us during the purchase of our property. He was patient with us during the viewing visit, very accommodating, informative and just easy to deal with throughout the whole process. He is an asset to the company!

M. m.

I rented through Gallant Richardson only few weks ago and from my first call to the day i got the keys i can only say OUTSTANDING. The most important think they listen to you, get back to you, and respond to the enquiries with greta professionalism. I am delighted to knwo them and will strongly recomend to any one looking to sell, rent or buy. THANK YOU Gallant Richardson!!

A. F.

My partner and I have just purchased our first house together via Gallant Richardon. The whole team have been incredible from start to finish, nothing is ever too much hassle for them and you are always kept in the loop throughout the process with regular updates. Not having done this before we had lots of questions to ask, however time was always taken to explain things which put us at ease. Others have said how moving house is a stressful time, however the team have made it very enjoyable, even with everything happening through the lock down period! Thank you!!!

G. M.

Great service! Managed flat for me over 6 years. Also just sold my flat in very good time. Extremely helpful throughout. Highly recommended. Thanks

M. L.

We selected Gallant Richardson having looked carefully at the feedback from other clients. I have to say they were absolutely right, we received very professional and timely service and advice from Andy, Craig and the team, even though the sale of my Mother in Law's flat wasn't the largest sale for them. They returned our calls in a timely way and always chased up with solicitors and buyers. I have no hesitation in recommending them, highly to other sellers/buyers..... a great team.

F. A.

We rented a flat through them. They were professional, efficient, friendly and helpful. We had a minor plumbing leak due to a loose connection and they very quickly arranged and paid for a plumber to fix it. Full deposit returned at end of tenancy. Would highly recommend.

A. M.

Having brought and sold property I can say without any hesitation that they must be the best Agents in town. They always answered the phone without delay and called back without fail. Life's hard enough right now and selling house is one of the most stressful thing you can do in life so why chance it. Craig Tarbet must be the most calmest, reassuring agent I've ever encountered. I don't normally write reviews but Gallants go above and beyond the call of duty.

I had a very positive experience as a tenant with Gallant Richardson. The team are very professional and helpful. Any queries or problems were dealt with quickly and efficiently. Would definitely recommend!

F. S.

Patient, polite, competent, and efficient service. As a first time buyer I had a very good experience with Gallant Richardson who did their best to make the whole process for me a rather easy and relaxed one. I also got a lot of useful advice not directly related to the house purchase. So, based on my experiences I can only recommend Gallant Richardson.

T. M.

Fantastic service! Professional, reliable and great communication. We were kept in the loop from start to finish, never had to chase and was never let down! Thank you so much for a stress free move! Craig in particular has been amazing. Highly recommended.

L. B.

What a fantastic team! Extremely professional, trustworthy, helpful and go the extra mile for the purchaser as well as the seller. Will definitely be using Gallant Richardson in the future, thank you!

K. R.

Both Andy & Craig from Gallant Richardson were able to help navigate us through an extremely difficult house sale, despite this not being their responsibility to do so but instead stepped up where other 'professionals' in the process had failed to do so. Had they not been kind enough to fight our corner every step of the way, we would not be currently sitting in our dream home. We can't thank them enough for the time taken and the teary phonecalls they've endured throughout the process. They've been our little rock.

C. P.

Craig at gallant Richardson was absolutely brilliant every week he phoned me with an update. Chased solicitors. Nothing was too much trouble.. estate agent are not always given the best of comments. But I can honestly say I would reccomend gallant and Richardson without any hesitation... I wish all estate agents were as professional as they were ... well done!!!

A. P.

My daughter is renting a flat through this agency, 18 years old and her first private tenancy. Every single person she has had contact with has been absolutley amazing. But a special shout out to Jo. She has put up with idiot questions from myself, walked my daughter through the whole process and bent over backwards to do everything she can to make this as easy as possible. I am so grateful to her for everything she has done and cannot reccomend her or the agency highly enough. Everything they do is customer focused and they work hard for both tennant and landlord. Amazing service and amazing staff. Thank you so much.

Having been a customer of Gallant and Richardson over the past 4 years I can honestly say I'm a happy landlord for choosing their tenant finder service for a property which I let in Colchester. I've always been hesitant about using letting agencies in the past but their honesty throughout the entire process is second to none, and not living in Colchester anymore, I needed an agency who I could trust to do viewings when I couldn't be there. Also the extra mile they go to such as helping tenants on moving in dates certainly hasn't gone unnoticed. I would happily recommend them to other landlords and look forward to working with them in the future.

M. L.

We have been renting via Gallant Richardson since May 2014. From our very first meeting, every member of the GR team with whom we have had dealings have always been friendly, helpful, efficient and professional. Any problems with the flat or issues with the tenancy have always been dealt with promptly and effectively. Their fees are reasonable and affordable. We could ask for better service from a letting agency.

P. E.

I have used Gallant Richardson for many years and always found them to be totally reliable and professional. Although my current circumstances are changing and I no longer need property management, if I did need this service again, I would not hesitate to return to them. Thanks to Gallant Richardson for all the trouble free years, all the very best for the future.

M. R.

In 2010, I was a new landlord and Gallant Richardson guided me through the whole process of letting and managing my first property. I have let two houses since 2010 with them, and in 2013, I added a flat. I was living overseas during this time and chose the fully managed property service offered by Gallant Richardson. The team helped with each step of the process, including securing but-to-let mortgages, organising repairs on the properties, finding suitable tenants, carrying out regular inspections of the tenanted properties, and obtaining relevant gas and electrical safety certificates. Gallant Richardson are prompt and professional in all correspondence. They send monthly statements detailing rent received and any charges, plus reports after property inspections. I can rely on them to look after my properties and am impressed by their consistently high standards of service and friendliness. I would recommend Gallant Richardson to any landlord.

W. P.

This was the second time I have used the services of Gallant Richardson. All the staff are friendly and professional. I was kept informed of every step and progress made. Excellent service.

A. A.

Rented a property through them & I had a very good experience. They were very friendly & helpful right from the start. Always prompt in responding to any questions or problems & quick to liaise with the landlord & myself. Big thanks especially to Rebecca who was very helpful in sorting out a few issues with the property when I moved in. Also made my moving out a hassle-free experience. I would highly recommend them!

C. L.

I was very pleased with the service I received from Craig & Andy in selling my property. They provided excellent service and support. They were honest and informative, and kept chasing my buyers when required. I was very pleased and would definitely recommend them. Thank you!

T. L.

This is an exceptional agency operating in exceptional times. They just negotiated a flat sale for me with a buyer moving out of London. Pandemic challenges meant the purchaser bought simply from a video 'virtual tour' in tandem with comprehensive discussion with Andy and team. (The buyer didn't actually view the property until after completion) Incredible professionalism from Andy Wade and Co.

B. B.

Been with Gallant Richardson for 2 years as a tenant and have to give them 5 stars. Without a doubt a great team, amazing people, always willing to help and listen. No problems with communication / fees / contact etc. Would definitely recommend to any new tenant. Pleased to be dealing with them.

C. P.

I work for another agent in Colchester that manages a property below GR and I have been liaising with Rebecca regarding some maintenance issues. I couldn't recommend her enough. She has kept me up to date with progress every step of the way and the issues are now resolved in a timely manner. It's great to be able to work together as agents instead of against one another!

D. h.

I have been with G and R now for some 8 or 9 years with 3 properties. As you would expect not everything with regard the lettings has been straight forward, and I judge people by how they perform when things go wrong, not what its like at the best of times. G and R have always provided up to date information and help with regard my tenants which helps. But most important to me, when there is a maintenance issue with one of the flats they are very quick to respond and arrange for repairs and the contractors they use very reasonable. I'm very happy with their performance.

a. a.

The go to agents for sales and lettings! Have used Gallant Richardson for both, and the service has been brilliant throughout. Thank you to Rebecca for helping during lettings process, and to Andy and Craig who have stayed on top of everything, updated me throughout and let the whole sales process run smoothly.

G. K.

Gallant Richardson provide highly professional, First Rate Property Management Services supported by Andy and the team. They are truly a 5 Star Service Provider and I would have no hesitation in recommending Gallant Richardson to other Property Investors.

c. b.

Highly recommend Gallant Richardson, they provide a professional level of service, generally care about you in selling/moving or renting your property, they do there up most to make sure you get the outcome you was looking for, would go back to them every time!! Thank you for making buying and selling as stress free as possible!! 5** +

I had enquiries about the house within an hour of it going on the market. People started viewing the property within a day. An offer was made on the third day. Sold the house on the forth day. Andy was always on hand for advice. He kept me informed every step of the way. Absolutely brilliant service. Thank you Andy & Gallant Richardson.

A. L.

We have been dealing with this company for some time renting and the team have always been very professional in their approach to clients. We have recently been in the process of selling a property through them and they have been proactive and responsive throughout. We couldn't have wished for better service, hence giving them a 5 star rating which is well deserved by the whole team.

L. F.

Very professional service throughout the sale of my property, I can highly recommend them.

A. W.

I have rented from GR for 5 and a half years, and I have just recently purchased the property through them. I could not be happier with them as my agent, and want to say a huge thank you to Andy for helping and supporting me through the purchase. If I was to ever rent the property out I would definitely use GR. Thank you so much.

J. W.

My experience with Gallant Richardson was excellent. They were always extremely friendly, helpful and efficient, and kept me well informed throughout my property purchase. Would highly recommend

O. M.

Rented through these guys before and wish I had been able to with my current property - not all letting agents are created equal!? A first class, friendly team who kept me well informed and dealt with any query swiftly and professionally - having such a full team of ARLA members clearly makes all the difference. Highly recommended.

S. C.

These helpful people have been dealing with my tenancy for several years now and have always made the renewal process clear and straightforward. When I have had occasion to visit the office, or speak to them on the telephone, I have found them very eager to help and happy to be doing so. Good luck to them all.

l. w.

Whilst I'm still coming to terms with losing my home, trying to keep it together I got a call back from this company. Who were Rude, assumptious and damn right out of order. I hope I never have to come in contact with this company again 😡😡😡 Edit: Tim the owner did reach out to me and apologise for how his staff came across, he has offered to help me find a property the best he can if one comes available on his books. Tim also suggested if I need anything I can contact him only. So all in all, I hope the staff understand their attitude can come across bad and affect someone's business. I've edited the rating from 1 to 4

J. S.

Very pleased with all the professional help that we received from Gallant Richardson, particularly Craig and Andy, when selling house. Can fully recommend this company.

S. H.

Excellent service from start to finish. Great communication from Andy and Craig, regular updates and communication with vendor and solicitor too. Would definitely recommend.

S. D.

Even during a Pandemic these guys remained on top of our case throughout. Fantastic service and very reasonably priced. Would recommend to anyone. The original sale was made within 1 week of listing!

D. W.

Been dealing with Gallant Richardson for about 2 years now, and have found them to be very professional, friendly and knowledgeable. I would consider them experts, and would always trust them to manage or sell my property.

L. W.

All the staff l dealt with, at the Colchester office, were efficient, polite, respectful of someone now on Housing Benefit and cheerful with a good sense of humour This was not the case with other agents in the town

L. B.

Craig and Andy have both been superb, i only wish that i had found these guys when i rented out my properties as when i came to selling them they have exceeded my expectations and gone above and beyond to help me sell quickly and effectively. Thanks so much!

P. J.

Best estate agent in Colchester ! Not because they sold my house, but more how they did it !!!! All the time nice, polite, good communication, no pushy...

D. M.

A first class service, always kept up-to-date with developments and progress on a weekly basis. Would highly recommend. Thank you Andy and your team for a very smooth sale.

H. K.

Phenomenal service by Craig and Andy. On the ball and made the whole purchase of our house seamless. I could not recommend them highly enough.

c. c.

Thank you Andy, Craig and all your helpful colleagues at gallant Richardson. Very good communication through the whole buying process. Very polite and helpful all times. Would recommend your Colchester team.

M. P.

Within a tough selling environment I found that the staff at Gallant Richardson kept there cool, and persevered untill we got the contracts exchanged, I found the entire process dealt with in a relaxed professional manner, Mr M Pearce

J. C.

Excellent service from the whole team, especially Gina who went above and beyond to make my first rental experience with Gallant & Richardson an easy smooth move. Sincere huge thank you Jenni

T. B.

I’ve used Gallant Richardson both for managing a letting property and as sales agents and I thoroughly recommend them. Great service, friendly and professional team, thank you very much for all your help.

S. C.

I have worked with Gallant Richardson since last year and have always found them to be friendly, professional and happy to help achieve the best price possible for a property - would highly recommend

J. W.

Polite, efficient and professional,nothing was too much trouble, they kept the process of buying a house smooth and quick, their communication was excellent. I wouldn’t hesitate to recommend them .... Excellent service, thank you

L. C.

Craig and Andy very helpful kept us upto date with the move and valued the house correctly.

T. K.

Great service for landlords, one if the few agents who actually do the job properly, I know I can trust them with my properties.

T. P.

Very pleased with the excellent service given by this estate agent, they managed the whole process from start to finish in a professional manner with regular updates until completion

G. R.

Excellent service from both Andy and Craig made the sale an easy transaction

J. S.

Andy and his team could not have done more to ensure our complicated sale went smoothly. We would highly recommend.

G. T.

Absolutely fantastic service. Really well marketed, great communication, very knowledgeable and friendly. You will not go wrong choosing this company.