Reviews of William H Brown Estate Agents Colchester St John. (Real Estate Agency) in Colchester (Essex).

William H Brown Estate Agents Colchester St John

80 Reviews

73 Comments

Real estate agency

Real estate agency

42A St Christopher Rd, Colchester CO4 0NA, United Kingdom

Description

Information of William H Brown Estate Agents Colchester St John, Real estate agency in Colchester (Essex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of William H Brown Estate Agents Colchester St John

Reviews of William H Brown Estate Agents Colchester St John

K. H.

Graham, Gwenda, Sam, John & Nicola at the St John's branch were all superb. They were professional, efficient, and kept us updated throughout the process of selling our house. The price they negotiated for us was a very pleasant surprise - thank's to the whole team - Regards Ken & Sharon.

S. B.

A big thank you to John & Sam who provided an excellent service when buying our bungalow in Colchester. They were patient throughout our purchase and on the day of completion Graham and Julie were extremely helpful right up to 5.30 on a Friday night ! We would thoroughly recommend William H Brown

D. M.

OUTSTANDING The Best Estate Agents in my view from start to finish absolutely amazing. The whole team at the St Johns branch of William H Brown have been on point. I was very well looked after by Gwenda who was professional, very knowledgeable, polite and always called me back. No matter how many emails and calls I made Gwenda and the rest of the staff never got annoyed. When Gwenda was unavailable I was very well looked after by Sam, Graham and the rest of the team. I also had excellent service from Julie their administrator who was very helpful with any of the advert changes and all the paperwork, super efficient. Thank you to the St Johns branch of William H Brown

N. C.

WHB looked after the sale of my late mother's property very well. They showed patience with all my follow ups, chasing all parties concerned and got the transaction over the line at a time when all the headlines were about the downturn in the economy. Special mention to Jon and Sam who were my main contacts during the sale process. Good job guys

D. R.

Sam was amazing the whole way through our journey. Always willing to help, whenever we had a question he would always get back straight away and was constantly chasing up how our application was moving forward. Thank you William H Brown and thank you Sam. Would definitely recommend both!

s. p.

Used William H Brown to sell my property. I couldn’t fault them from the start. Professional, friendly, not at all pushy unlike majority of agents that contacted me and really felt like they were working in my best interests. Needed to sell quickly to avoid losing a new build I wanted. Best advice given to me always and worked together on our viewings to ensure all detail understood. Would definitely recommend!

H. O.

The most dedicated team at St John's branch in Colchester are simply the most diligent and professional people I know. I had a terrible time with Fosters solicitors who were my sellers solicitor... Their terrible customer service caused my family great distress and I only got through this with the constant and persistent hard work from the team. Nickola, the Manager, Gwenda, Sam, Graham and Amy the team members and Julie who sorted the admin are totally fantastic... I truly owe my sanity to them!!! Thank you!!!!

D. M.

I had the pleasure of dealing with William H Brown at St Johns in Colchester and found them to be extremely helpful throughout my sale and purchase and they could not have done more. They kept me informed regularly as well as chasing and liaising with my solicitors and then reporting back to me with updates. I would like to mention Nickola and Gwenda in particular who I feel went above and beyond to make the process as smooth as possible and their personal attention was very much appreciated. I would not hesitate to recommend them to anyone looking to buy or sell a property.

M. B.

Graham, Sam and the friendly Team at William H Brown in St Johns have been amazing! We can’t thank them enough for their hard work and professionalism in getting our house on the market and sold. The whole process was so quick and smooth. We highly recommend these brilliant agents and if you want a personable and easy agent to use, they are who you should be using!

C. J.

Me and my partner, as first time buyers, have had a fantastic experience with William H Brown Colchester so far. Having had a frustrating experience with another Estate Agent for a property which fell through, it has been an absolute relief to have found a new property through William H Brown. The communication and professional service from Sam, from the moment we viewed the property, has been exemplary. Everything has been so much smoother so far! They are one of the few Estate Agents who are upfront, honest and focused on providing a fantastic service to both buyers and sellers. Could not recommend them more!

L. B.

St John's WHB were a pleasure to move with. Very professional and helpful with solicitor issues and jargon. Were proactive in contacting me to keep me up to date and always at the end of the phone. Both Gwenda and Jon were invaluable in the final stages but great service throughout.

A. S.

We had a very friendly, amazing service offered by Gwenda, Nicola & the team at St John's branch. The whole of the conveyancing process went very professional from start to end, very responsive and they were always reachable. Their recommendations to third party services were excellent! We're so happy and highly recommend William H Brown Estate Agent, they are fabulous!

M. M.

Over the last couple of years, I feel like I've spoken to every estate agent in Colchester. But there's nobody who's gone as far to find us the right home as Sam Wooldridge. Our journey hasn't been a particularly straightforward one. But nobody's been more sensitive and accommodating to that than Sam. I'm really grateful for the helpful insights he's given us on the market, but also for the time he's spent with us. Sam really went out of his way for us, and considering how hard our move was, I'll always be grateful for that.

C. G.

Gwenda and the team at the St Johns branch were unbelievable in the sale of our property. They were efficient with great communication throughout and couldn’t imagine going anywhere else for all future sales and purchases I make. Highly recommend them!!!!

G. 7.

Nickola and the team were superb throughout the process. Always on hand with updates and honestly in their approach. Abbey (mortgage adviser) really did make this process run better than I could have imagined. The mortgage set up was so quick and efficient. She kept me in the loop more than she needed to (which I really appreciated). Even at the end, she put my mind at ease in relation to the simultaneous exchange/complete. Definitely be using Abbey again for any future remortgage. Great service! 5 stars

S. J.

We have had excellent service from the staff at the St John’s branch. The staff are friendly, helpful and have kept us updated throughout the process of selling. From the initial valuation right through to completion we have been very impressed with everything. There was no hard sell and they respected our wishes to not be contacted for a few months following the initial valuation. All our questions were answered in a balanced, honest way and they responded to both phone and email queries. We will not hesitate to use them in future.

M. N.

I bought a property through William H Brown. The quality of service was just great. There were a number of technicalities to sort out, and the staff at William H Brown - especially Sam and Nichola - went out of their way to help out and complete the exchange in time. It was a great experience with some very good people who made it possible!

E. G.

The team at William H Brown in St Johns were really helpful in our recent property sale. The marketing was very professional and the interest generated in viewings. Nickola was extremely supportive of the latter stages of the sale and kept in regular contact with us, our solicitor and the other parties in the chain. We would definitely recommend William H Brown!

D. P.

William h brown have been great, they have made the purchasing of our property very easy! Kept us informed of any updates from vendors/solicitors and kept in touch throughout the process. Particular thank you to Sam and Nickola who have been brilliant at liaising with all parties. Highly recommend.

L. G.

so me and my partner used William h brown st johns to purchase our first home, they made the process easy, relaxing and gave us all the support we needed. I highly recommend their mortgage services, the lady who helped us was so lovely and helpful! I had no clue about a mortgage but she took the time to explain every step to us (thank you for being patient with us) Sophie and her team are amazing! they couldn't have done more to help us get moved into our new home. 100% I will be coming back to in the future!

J. S.

I needed to sell my mother's bungalow - from a distance of nearly 200 miles away.The staff at St Christopher's were so helpful in getting meter readings and giving keys to tradespeople who needed access. They kept me informed of progress every step of the way and were totally professional in their dealings. I am very satisfied with their service.

N. M.

I was very impressed with Gwenda @ William H Brown Colchester who arranged a viewing within a hour of my call and was very proactive, professional & friendly. The viewing was with Amy who was again, friendly, polite and knowledgeable. Very impressed with my experience with the Sales team. Many thanks.

B.

As a first time buyer, the process of buying a house was daunting with lots to learn. The advice and help I received from Amy Flanagan was above and beyond that of any other mortgage advisor I've tried to use, she was very friendly and helpful throughout. I had a lot of questions that spanned much further beyond mortgage advice, yet she was able to answer them all, showing her expertise in the field. I liked how honest they are, bringing up all information in front of my eyes. Amy found the mortgage to suit my personal needs. I was being able to ask and filter to find the right mortgage with all the options I wanted. The service I received from William H Brown was far more than just mortgage advice, they helped me find my home, even if it was with another estate agent! During my search I went on various viewings with Graham Gough, he is very friendly and professional. He knew all about the properties we looked at, able to answer all my questions and advise about new properties coming to the market that suited my requirements. Overall I am very happy with my experience with the St Johns branch, recommend them to anyone and look forward to using them again in the future.

S.

Nickola, Sam and the whole team were absolutely fantastic to deal with. They kept me Updated at every single point and always answered my e-mails quickly and efficiently. I cannot recommend them and the team highly enough for how hard they worked and the professionalism they showed every single day.

C. A.

I was with William H. Brown for several months and I was consistently impressed with how supportive they were. Always keeping me informed and, when I was listening to their employees showing people around my house, I could hear them making a real effort to sell the house for me. Unfortunately, in desperation, I went to a smaller firm in the town centre, hoping I'd get a better service. I didn't get a better service and it made me realise what I'd lost with William H. Brown. Just when I was about to end my contract with that smaller, town centre firm, they found someone who wanted to buy my house. That meant I was stuck with this other firm for the rest of the transaction. In a couple of years or so, I'll be selling my house again and then I''ll be coming back to William H.Brown.

S. W.

I chose William H Brown because of the professionalism shown during the valuation. I felt that my individual property was being discussed, rather than properties like mine. The agent took the time to talk me through the sale process and how the property would be marketed, and instead of gushing about how easy everything would be (as others did), the WHB agent spoke in a level-headed way, addressing all of my concerns. The sale went through without a hitch and from start to finish I was kept updated on progress, without being bombarded by excessive calls. I cannot fault the service and would happily use WHB again.

G. P. G.

A big thank you to Nickola and her team at William H Brown for assisting with our transaction and making it as smooth as possible. Great communication with us and the other parties involved. They were very helpful throughout the process and I would have no hesitation in recommending them.

D. R.

Would thoroughly recommend the St. Johns Branch. From first contact until Completion every query has been dealt with quickly and efficiently and in record time It was a pleasure to make or receive a phone call to/from any member of the team as everyone was so bright and friendly whilst being professional and efficient. The whole process was clearly explained and that made it very easy for me as a first time seller. Many thanks for all your help and support.

J. K.

We could not recommend the William H Brown St Johns branch more highly. We had a series of unfortunate events largely due to Lockdown which prolonged our time working with them. They couldn’t have been more supportive, reassuring, proactive and determined. They are prompt and effective communicators and really treated us as people who mattered rather than just as customers. I would particularly like to highlight the incredible service demonstrated by Gwenda and Nickola. They could always be trusted to do what they said, had wonderful negotiating skills and were in general really fantastic. Gwenda was incredibly effective particularly at the end in getting exchange and completion on time and we are incredibly grateful to her for going the extra mile frequently.

R. B.

Fantastic service by all members of the team. My partner and I bought our first house recently and the process was smooth and easy. The staff were friendly, knowledgeable and punctual. Even during the two recent lockdowns, they were amazing. I highly recommend. Thank you to the whole team.

S. B.

I can not reccomend William H Brown colchester enough. Was shown round our home before putting an offer in with Kim. She was great and helpful with the questions I had even when she didn't know the answer to a few questions i had about the property she called back that evening with the answers. Nicola was also brilliant in keeping me informed all the way though from putting an offer in to completing on the property. She always returned my calls as quickly as possible and was a great help in chasing solicitors. I used their in house mortgage advisor Kirsty. I've never dealt with someone so good at their job as kirsty is. During a global pandemic when lenders didnt want to know anyone she was in at god knows what time trying to get me a mortgage in principal. She did it and got me a great deal with everything that I asked for. All In all I dont think I'll ever deal with another estate agents other than the St John's team and thank them all for their hardwork.

C. S.

We sold our house very quickly through the St John's branch. Nicola was on the ball and chased our purchase through till our exchange, last week. A very professional set up and if Nicola was not available, when I rang, one of her team were always happy to help.

J. W.

Nickola Kemp has been helping me with our apartment purchase. I've found their service excellent, they are professional and so helpful. Nickola & her team are super friendly and communication is great, comprehensive, well organised and excellent customer care. Would definitely recommend this company to anyone.

S. M.

We can't express how thankful we are for Nickola and her team (especially Kim and Tom) at the St Johns Branch. They have collectively bent over backwards to help us sell our house and get us into our forever home! With the pandemic in the middle! Nikki should be a solicitor! Such a fountain of knowledge, who is always on the ball! The team are Professional, responsive and understanding. A real credit to the sector. Thank you again to you all! Highly recommended.

R. H.

The whole team have been fantastic, can't thank them all enough. Kirsty (mortgage advisor) absolute star . Such a friendly, supportive ,understanding team . Highly recommended the St John's branch . Thank you all so much !

J. H.

My husband and I were first time buyers. And we had no idea where to start and the whole ideal of buying a house was quite scary and confusing. I did try to go to different banks and other mortgage advisers but didn't find them very helpful. As unfortunately being both self-employed, we are not open to many options. However we were luckily recommended to Lisa Catling, the mortgage advisor stationed at Willam H Brown at that time. And with her help and expertise in the field, she made the whole process a lot smoother and easier. She was so friendly, helpful, reasonable, and professional at the same time. She assisted us from begging to the end, and we managed to put down an offer and exchange contract within a month!!! (From April to May this year) We were very astonished and pleased and couldn't thank you Lisa enough. So we have been recommending her to anyone we know that is looking to get onto the property ladder. And Lisa if you ever come across this feedback, we are forever grateful to you and wish you all the best. 💖

A. J.

Nickola Kemp and her team are outstanding at WH Brown St Johns Wood Colchester. This is the first time I have used them for a sale and especially during COVID 19. Patient, informative, attentive to detail and just genuine, wonderful team and so well lead by Nickola. Nickola. is a star and remained calm with me even though at times, I was rather grumpy (but she operated in times never seen due to COVID 19 and even worked some times well in to the night and weekends to make sure every detail was covered prior to been Furloughed!). The sale was a little complex due to COVID 19, and when she was Furloughed along with all her office, she handed over to the area Director Rob, and her detailed brief and dedication of the way WH Brown work and many aspects needed real professional approach, to be able to do the sale at this difficult time was amazing!! She and Rob had to deal with factors never seen before, people working from home, companies having limited staff because it added some communication issues but she sailed through. First Class Estate Agent, well trained staff. She and Rob need a medal! This sale could not have taken place without her very professional knowledge of the whole process!! Thank you

S. B.

This is the first time we have used William H Brown and we have been so impressed by Nickola and her team. We also used the in house services that they offer which made everything easier for us. Nickola put us at ease throughout the whole process and went over and above in the support that she offered. Also a big thanks to Kim who is very efficient and approachable, making what is usually a stressful process so much easier and more relaxed for us.

M. B.

William h brown were fantastic in dealing with our sale and purchase once again. Nickola in particular always went above and beyond to make sure everything was running as smooth as possible and kept us updated every step of the way!

J. A.

Lisa Catling is the best mortgage broker I have ever come across. She is exceptionally good at her job, very professional and also friendly. She will go an extra mile to help you get the best deal available and will make a very painful process look seamless. I would strongly recommend her to anyone looking for help to find a mortgage! I already continue to recommend her to my friends and family.

A. C.

Adter deciding to move house during lockdown and viewing a lot of properties with a lot of different estate agencies we can definitely say Sam is one of the best. Sam showed us around 3 properties, he was extremely helpful and patient and had brilliant knowledge. Nothing was ever too much trouble, even getting us a second viewing on one of the properties in the same day! He is an asset to the team. Highly recommend.

L. D.

I cannot recommend Nickola and her Team at William H Brown, on St Christopher Rd Colchester enough! They have been such a wonderful support at what has been a very long stressful time. Moving house at the best of times can be classed as one of the most stressful things you can do, throw in a pandemic and a probate amongst other things to really test your patience. I am so grateful especially to Nickola who has gone above and beyond to secure my family’s forever home. Speaking at times daily, I feel like she has been on a journey with me, listening to me vent my frustrations and empathised with the rollercoaster of emotions the last 5 months have thrown up. Throughout we have been kept well informed as to what is happening and when, even when it’s been bad news...Her honest and upfront approach is exactly what’s needed to make sure our expectations have been well managed. In fact I have no doubt that Nickola and the teams’ hard work with chasing things, will have contributed massively to us exchanging nearly a month ahead of what had been discussed at the end of 2020. We are truly thankful for everything Nickola and the team have done and feel lucky they were the ones dealing with our purchase.

W. W.

Sam Wooldridge (42a St Christopher Road, Colchester Essex, CO4 0NA) referred/ accompanied us to view a new build 3 bed bungalow in Stratford St Mary Essex last week. While my wife and I love that property, we decided not to pursue it because of the distance/ driving time to Chelmsford - where we still have social/ business commitments. We cannot let it pass without noting the excellent professional service provided by Sam Wooldridge. He is courteous, respectful, responsive, efficient, and knows his "products" well to answer detail questions. He communicates very well and is a good listener (to establish the clients' needs) and explore with us to find solutions. What makes Sam stand out from other agents is he understands how to stand back, allow us the "space" to explore but on hand to offer further information. Throughout our dealings (email/ telephone/ site visit) in over a week, he had never exerted any pressure on us. For us, he represents the model sales professional.

M. L.

Very professional, great communication delivered everything they promised and went beyond that. Thanks to all the team for all the help. Couldn't have asked more from you

S. S.

I am very happy with the service I have received in the sale of my house during a time of global pandemic! The team have been supportive, persistent when needed, very responsive and always communicating with me throughout the process.

J. H.

Gwenda was a extremely professional getting the full asking price and keeping us informed at all stages off the sale process and providing all the information required (and some additional helpful info) and I would be happy to work with her again

K. O.

This review is solely based on Lisa Catling Mortgage Advisor, her service was second to none and supported me on my journey to buying my house. However the estate agent- poor communication & misleading information. Lost a customer in me due to complete lack of care for customer service.

J. I.

Willam H Brown our amazing team, be honest with them and they will be honest with you keep reminding them obviously they have a lot of other people to deal with and companies to deal with, Sophie Cooper is a VERY GOOD team leader, her team Amanda: : mortgage advisor. I have got to say she is very good, because somebody left me in a muddle and she had to get me out of the model. Amanda works along with Kirsty. These two girls are very outspoken people, Be honest with them and they will be honest with you they are very very helpful. I must say Sophie Cooper is a very very good team leader in the Colchester area if you go and see her she would do what she has to do straightaway, I think she is the best. So I’m going to say thank you so so much Sophie, I am very pleased and very grateful what you have done for me Thankyou. And a very big thanks to the team at Saint johns Branch Colchester Thankyou Amanda Thank you Kirsty Thank you Leila Thank you Pamela Thank you Graham And a big thank you to Sophie 👍

R. M.

Nikki has been absolutely fab, from start to finish, even through such stressful times due to corona! We have finally collected the keys & so grateful and thankful to Nikki for putting herself out, was so flexible & always kept us up to date throughout the process! Lovely lady x

P. D. P.

I recently bought a property with the team at W.H Brown and I would give my recommendations as the process was smooth (tad longer than expected but that was out of their hands). The team continuosly kept me in the loop with any updates, which is essential when dealing with potentially stressful situations such as buying a house. From start to finish they were there helping through every stage of the purchase. Wishing the whole team all the best for the future. Kyrie Georgiou

C. T.

I have used WH Brown to sell two of my own houses and also to sell my parents and father in laws house after they passed away. The service has always been excellent, Sophie has always kept us informed and will answer any questions and makes sure everything goes smothly

T. R.

A massive thank you to Lisa Catling! Really hardworking and professional. Highly recommended. We were really impressed with her service and she gave us plenty of help. We are now in our dream home thanks to Lisa.

R. A.

Having dealt with many estate agents in the past I personally up to now didn't have a good word to say about any of them, but with the sale of my mother's property by another estate agent and the eventual purchase through the St Johns Estate team they have restored a little faith because they were brilliant at communicating and letting me know what was going on, the whole St John's team were nice to speak to, always helpful, and were true to there word. Thank you

S. G.

Nickola was always prompt to reply to whatever questions/concerns we had. She always tried to resolve any issue to the best possible way she could; we are thoroughly impressed by her professionalism.

J. R.

We puchased a house thorigh William H Brown. They were excellent at progressing the sale and kept us updated throughout.

e. m.

Very kind and lovely team, everyone was very friendly and helpful, can’t fault the customer service from them and so happy to finally have our first home thank you to especially Nicola and Kim ☺️

D. D.

Big thanks to WIlliam H Brown especially to there Mortgauge advisor Lisa Catling who is very professional and works with you every step of the way with the highest standard to get me in to my dream home. Thanks again.

C. C.

Without William H brown constant pushing and chasing, there is no way we could exchange and completed at June 30 2021.

K. J.

Daniel showed us around a new build house , lovely friendly professional service Would highly recommend

c. m.

Unbelievable service, went above and beyond to help me get my mortgage. Will be using them all the time now. Thank you

L. E.

Sam was great from start to finish.

A. N.

Fantastic service while purchasing our new home good job done by all

B. B.

Received excellent service in the recent selling of my property

J. D.

Lovely staff, great service.

K. C.

Lovely and helpful

P. W.

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H. T.

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