Reviews of Shortland Horne Letting & Estate Agents Coventry. (Real Estate Agency) in Coventry (Warwickshire).
Shortland Horne Letting & Estate Agents Coventry
21-22, Warwick Gate, Warwick Rd, Coventry CV1 1ET, United Kingdom
Description
Information of Shortland Horne Letting & Estate Agents Coventry, Real estate agency in Coventry (Warwickshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Shortland Horne Letting & Estate Agents Coventry
Sunday
Closed
Monday
9:30am–5:30pm
Tuesday
9:30am–5:30pm
Wednesday
9:30am–5:30pm
Thursday
9:30am–5:30pm
Friday
9:30am–5:30pm
Saturday
9am–1pm
Reviews of Shortland Horne Letting & Estate Agents Coventry
A. J.
We recently sold our property with Shortland Horne and the service from start to finish was impeccable. From having the house valued through to the sale completion, the team where very supportive and helpful through the process. We had confidence we had chosen the right estate agent for the sale our property.
Warm and friendly staff with great local knowledge, competitive rates and a good eye for detail.
I would definitely recommend these estate agents and would consider using them again in the future.
O. I.
Bloody excellent service with Luke. My brother was looking for a new place right at the beginning of the month to move in right away. We walked right into the office and Luke was very swift in bringing up all our options and made phone calls to the landlords themselves and other staff members not in the office to get the most up to date information. We narrowed down our search to the best option they had within our budget, walked down to see the place, and got everything done to move in within 2 business days. All this was done in under and hour. Flawless! Luke really went the extra mile and continued working with the landlord to ensure we get the place.
Everyone else there was cool and super nice, but Luke is man! Ask for Luke :-).
H. W.
Shorthand Horne has been amazing so far! Recently had a house viewing with Luke, and I enjoyed every moment of it! He was a friendly and professional, answered all our questions without hesitation! Definitely will always ask for him again and again and would definitely would recommend Luke to anyone who asks!
J. L. P.
Samantha Bailey in the after sales care team is absolutely fantastic at her job and knows the property sale and purchase process inside out. The sale of our leasehold property was problematic and lengthy but Sam held it all together liaising with everybody involved to get it over the line. If you’ve got Sam looking after your sale or purchase rest assured you are in safe hands. Thank you Sam!
C. R.
We have been really pleased with the friendly service provided by Shortland Horne, most particularly from Aaron who helped us with our sale and Linda who was so supportive right through the process. We had lots of great advice and I was pleasantly surprised by the very human approach we received. Many thanks.
E. M.
Great experience with Shortland Horne, selling my Mum's house. From Aaron initially coming and charming us, as he assessed the place, through Sam guiding us through an intial failed purchase (issue with buyer) to a successful completion it has been an experience full of laughter and delight. Thank You!
s. t.
We met Luke from Shortland Horne's for our property viewing today and had a wonderful experience...Luke was present before our scheduled appointment time and showed us around the entire property...He had all the answers to our queries and was extremely professional and helpful. We had a great experience with him and would highly recommend Luke and Shortland Horne's for their services.
M. H.
Had a viewing of a property we are looking to rent. Luke was very welcoming and friendly when we arrived and in the follow up texts sorting out the application form. During the viewing he got just the right balance of leaving us to walk around the property to see it while also being near by to answer any questions, of which he had all the information we needed. Good experience so far.
T. S. F.
I highly recommend Samantha Bailey from after sales. She went above and beyond to ensure I got my property and was always very responsive. It felt like she was in it with me and also went through the rollercoaster of emotions with me whilst always ensuring I stayed positive. Her dedication, hard work and perseverance are the main reason for me getting my property. Not only is she amazing at her job but she is has incredible character. I will be forever grateful to her and considering this is my first property. It will most definitely be an unforgettable experience.
Thank you for your continuous support
Dr. Minakshi Aggarwal
E.
Absolutely amazing customer service both in the office and in viewing process.
We came in with our enquirie and our budget and straight away they found what was best for our need .
Had the viewing of the property the same afternoon with “Luke” and the service was absolutely welcoming, friendly and professional.
Would absolutely recommend to anyone.
S. M.
Efficient and professional service. We bought our first home through Shortland Horne. Completion went through within 3 months of the offer being accepted. Thanks Jade for all your help.
J. M.
Ive been trying to find a property to let for a while now, and was contacted today by Daniel about a viewing. I was greeted by Luke who was friendly and helpful and answered all the questions I had about the property. He contacted me within the hour to start the application process, thank you for the fast turnaround on the viewing and application!
R. S.
Georgina at Shortland kept me updated throught the purchase. Very knowledgeable and helpful. Will buy more from them for sure. I'm a property investor and buy properties regularly, Shortland are certainly a cut above the rest.
K.
Fantastic start to finish service! I had some ups and downs with my sale and Shortland Horne got me through, with support and advice. Would definitely recommend using this great team!
Z. S.
Luke Allsoppluke was very smart and professional his communication with me was so lovely I really appreciated his kindness just wish we had more kind lovely people like him I would highly recommend his service what a great asset to your estate agent a outstanding gentleman. Thank you Luke
A. Y.
It was a fantastic experience with Luke today during my viewing session. He was very kind, helpful, welcoming and made sure I was satisfied with the viewing. Thanks so much.
S. J.
Mr. Luke at Shortland offers best property services. He’s behaving professional and friendly in terms of clients management. Also, he’s so helpful in
C. W.
Friendly staff when i called about a possible viewing, booked in straight away, Alex was the lovely agent that shown us around very friendly and helpful and gave lots of information to the questions we asked and advised us she would look into any queries she was unsure of, thankyou for an excellent experience alex!
A. A.
Excellent service. Would recommend anyone looking for room/house/apartment for rent. Ask for Luke. He is so friendly and gave me a good tour of the property.
P. M.
Highly recommended.
From valuation to completion, the service was excellent . I think it was Andrew who came out to give us a quote. he valued the property £25,000 above Foster Lewis estate agents, our property sold within 2 weeks for £50 over the asking price. And then there was Sam Bailey; she helped us throughout the whole process, which turned out to be complicated due to legal issues. Sam regularly chased up solicitors and always kept us updated with weekly phone calls and emails. she was excellent 👏
Overall, I would highly recommend Shorthand Horne in particular Sam and Andrew . Thank you 😊
D. S.
What a roller coaster of emotions house moving brings. But .... with the Shortland Horne team supporting you every step of the way, the journey is made smoother. They are an outstanding team. Proactive, knowledgeable and with excellent communications, their professionalism shines through.
A special mention of our superstar Linda from the after sales team. She was so supportive and solved any issues that arose, quickly and effectively. She understood our anxieties and gave us reassurance and showed us compassion. We had total confidence in her. We honestly believed she had our best interests and was totally invested in achieving a successful outcome for us. We have the home of our dreams now. We highly recommend the fantastic team.
G. S.
Professional engagement from start to completion. The marketing team were excellent aided by some stunning marketing photographs. The prospects were professionally hosted by the team at my property and then followed up with good feedback - resulting in an acceptable offer in about a fortnight. Then Linda got involved! Excellent communication up and down the chain from her as well as solicitor liaison - buyer and vendor were always made aware of the stage and processes to exchange and completion. A service that was worth their price. Just as we all like it.
N. D.
Shorthand Horne have been amazing from start to finish when purchasing our first home. From viewing the house on a few occasions to the after sales which were very informative and kept us updated every step of the way. This has been an exciting time for us and they kept it very stress free. Thank you
S. L.
Recently purchased a house through Shortland Horne. Sam and the rest of the team we dealt with were excellent. We experienced a friendly, fair, and professional service across all aspects of the buying process. Based on our experience we would have no hesitation in recommending the services of Shortland Horne. Thanks again Sam and the team!
P. R.
From initial valuation right through to completion, the service we’ve received has been outstanding. A huge thank you to Samantha Bailey for her organisation, honesty and being true true to her word. We received regular updates from her, always as promised, therefore we never had to chase for information.
We would definitely recommend Shortland Horne..
A. C.
We have sold two properties with Shortland Horne this year. The valuing was accurate, the photographs were fantastic, but where they really added value was with our second sale and the after sale care provided by Sam.
The second sale was part of a chain and we were buying onwards - it was a long chain and not very straightforward at all, but the after-sale care provided by Sam was second to none. She went above and beyond for us, ensuring we had all the information we needed from the entire chain. She used her wealth of experience and contacts to make sure that the chain never broke down, and I felt that she really cares for her clients.
We are now [finally] in our forever home and we are incredibly grateful for all the help and support we had from Sam [and the rest of the team].
Would highly recommend!
L. B.
We had a great experience using Shortland Horne. Daniel Norman came out and gave us a great insight to the value of our property and detailing thoroughly the selling process which was really helpful. The marketing was great, we had an offer of asking price from the first people that viewed our property.
Sam Bailey of the After Sales Care Team is worth her weight in gold. Her support throughout the whole process was second to none, always on the ball, chasing things before it was even asked, nothing was too much of an ask and she has genuine compassion towards you and your situation. Couldn't of rated her help and support any higher. Thank you!
T. G.
A MASSIVE thank you to Sam with our house purchase! Considering we were buying the property from her clients we’re eternally grateful for how supportive, proactive and genuinely wonderful she’s been in helping us through what’s been a rollercoaster of a journey. Can’t recommend her enough and her humour was very welcome in keeping our spirits up. Hope you get a well earned bonus for all your efforts :D
P. S.
My initial engagement with Shortland and Horne was very good and they were very helpful in helping me understand the value of my house and doing all the marketing to put it on the market. As the market was buoyant at the time we quickly found a buyer, but didn't go at all to plan. The buyer strung us along and was clearly out to get a big reduction on asking price by demanding for discounts close to the deadline for the stamp duty holiday. I do feel that Shortland and Horne could have been more proactive and use their expertise to "smoke out" the bad buyer earlier and save a lot of stress before letting it get as far as it did which is why I have given them 4 stars. However, once we put the house on the market again for a reduced price we found another buyer and the sale went through very smoothly.
R. O.
Recently viewed a property for rent with one of their staff(Luke). Must say he is one of the most friendly persons I have interacted with. Very open minded and welcoming. Most importantly they offer the best house I have viewed so far. Couldn’t be more impressed.
Thx
R. D.
I recently went to a viewing and it was beautiful. Communication was very clear, and I was able to get an emailed response very quickly. I highly recommend Shortland Horne Letting & Estate Agents.
B. B.
After weeks of struggle to get a studio apartment at Coventry,Luke actually helped me get one easily like it was nothing. Loving my new home already!
D.
Very pleased with my dealings with this company. The lady who dealt with our viewing, Alex, was very professional and efficient. Will use again in future if needed.
C. K.
Had a great viewing with Luke yesterday. He gave me a very thorough tour of the property and kindly dropped me off afterwards to avoid walking in the rain. Top bloke.
R. S.
My experience with dealing with Shortland Horne was exceptional. They provided the right amount of detail in the listing of the property and the photo's taken of the property were of a very high standard. They delivered exactly what they promised, with us achieving an offer at asking price within a week. I would highly recommend Shortland Horne and appreciate all their efforts. Thank you Shortland Horne!
C. B.
Had a great viewing with Luke today! Very friendly, helpful and thorough information with the house tour! Thanks again :)
F. C. O.
Luke was calm and had great sense of humour, took detailed time to explain amd show us around the property.
A. h.
Dan was excellent from start to finish and couldn't do enough for me and his
Knowledge was second to none.highly recommended..thanks Andy
J. C.
I shortlisted a selection of estate agents in Coventry to list my property. I was searching for an agent who took the time to listen to my needs, provide a realistic valuation based on evidence and a marketing strategy that would ensure a sale and of course a fair fee. Throughout the selected estate agents, I was impressed by the Valuer representing Shortland Horne. He ticked all the boxes that I was looking for and gave me confidence to instruct them as my agent. The sales team generated multiple viewings with buyers in proceedable positions and conducted the viewings. The negotiations with my sale was handled well. My sale collapsed for reasons out of my control and Shortland Horne reactivated a sale with a new buyer very quickly.
The after sales is the most significant part in any property sale. The service here was incredible. I was dealing with Linda Collins. Linda is very approachable and carried the sale smoothly to completion (during this pandemic!). Linda was clear, concise and informative. She was sympathetic when I lost my initial sale and dealt with the re-negotiations on my second sale skilfully with a happy outcome. She dealt with all Solicitors involved, Financial Advisors and Surveyors to keep the sale together and gave me regular updates. Her 30+ years of experience and passion really shone through. Congratulations to Shortland Horne for having Linda as a valuable asset. Thank you to all the team at Shortland Horne and a BIG thank you to Linda for supporting me in achieving my property sale. I will be more than happy to use your services again. All the best 🙂
F. F.
I had a viewing earlier with Luke Allsopp, he was really helpful and brilliant at his job. Nice and really polite. Thanks a lot .
S. P.
A massive thank you to Andy Griffin and Sam Bailey at Shortland Horne you were both amazing at getting my house sold and also helping out to chase the whole of the sale through until the end.
Andy visited my property at Burns Road and Bill Green found me a buyer me and my husband can't thank you enough for your hard work throughout the whole process.
Would highly recommend this estate agent to anyone looking to buy and sell.
J. p.
Had a viewing today at the property and was really impressed. Luke especially was really helpful with the viewing and gave us all the information needed.
Y. G.
Shortland Horne took over the management of the shared house in which I was a tenant right before the pandemic, and they made the lock down viable. They happily responded to every maintenance issue arising - I will not forget how patiently Michelle chased up the internet provider to restore connection for us. She and Louise offered us friendly advice on our rights as tenants and they mediated with the landlord on our behalf. Excellent service overall. I would recommend SH to a friend tenant looking for a place to rent.
D. T.
Amazing service on the purchase of our new property. Andy Griffin was always there to help and only ever a phone call away to get things moving and help get things over the line.
Would highly recommend from a seller and buyers perspective an amazing service from start to finish
C. D.
We bought a house with Shortland Horne and the service was excellent! Good professional communication, extra viewings, and very friendly approachable and knowledgeable staff. Would definitely use them should we chose to sell a property in future!
a. b.
Just completed on a house purchase with Shortland Horne city office and I cant fault them, they were extremely helpful and professional from start to finish.
The aftersales team were extremely helpful and on the ball id not hesitate to purchase through them again and if I ever look to move in the future I will certainly be passing my business onto them.
J. O.
A solid professional and friendly business that not only sold my house with minimal fuss, but also with a back room staff that saw the sale through to the end. Choose a hands off agent if it works for you but Shortland Horne put a brilliant marketing pack together, conducted all viewings, gave feedback and advice as needed and saw the job through without falter. Every penny was well spent in my opinion. Well done
M. H.
Alex was fantastic, she extended very worm and professional help to show the property.
Thanks to Alex
Lipi
M. K.
My experience with Shortland Horne was very positive and they guided me throughout out the process. Sam Bailey from after sales team was always easy to reach, reassuring and professional. Thank you so much Sam. You were a pleasure to work with.
F. B.
I have recently purchased a house via S.H, I have been dealing with S.B who has been super helpful with the process of purchasing the house and working with their client to ensure a smooth transaction. The service has been highly professional. What I truly valued was the responsive time to be able to speak to S.B. The call back would always happen if unavailable.
Appreciate the support - Many Thanks all at the S.H team on Coventry City Branch
J. K. C.
Fantastic Estate agents with the customer in mind all the time. 5* Review for sure.
Louise in the office has been a fantastic help from the day we moved into to our property a month ago. A few teething issues with appliances or not knowing where things are but all sorted promptly and with fantastic communication and getting making sure we were settled in ok.
I would recommend everyone trying to use this estate agents as I can truly say the best I have used !!!
Thanks again Louise for all your help and your team in the office that made is quick and easy to let a property.
S. H.
Luke took me round my viewing, and was well mannered, polite, and listened to any queries I had and had answers for them. He was top notch 👍🏼
T. H.
Had a viewing today with Luke, and he was very friendly, polite, and genuinely interested in helping my wife and I find a place.
S. S.
Luke was very helpful and polite,
The agent sent the forms i needed and no long drawn out process required.
Excellent,
Thanks
j. p.
Having switched estate agents I found Shortland Horne to be efficient, courteous and professional. Dan Norman was extremely helpful and polite during viewings and Sam Bailey in after sales provided us with outstanding service. She was a pleasure to deal with and listened attentively to all enquiries and provided us with prompt information.
Thanks to all at Shortland Horne.
r.
We were shown around a very nice property by Luke. He was very friendly and professional. And has been very prompt with communication regarding our enquiry.
S.
Luke was very helpful when I went for my viewing, he made me and my friend feel very welcome and answered all the quieres we had :)
D. B.
Great service received. The whole team helped us complete a very difficult transaction and guided us every time we needed assistance. Always on hand to contact and a special mention for Linda in after sales who helped massively in us getting our dream home
f. n. k.
My property search has been daunting but Luke was extremely helpful and patient. I appreciate it.
L. P.
I can't recommend this Estate Agents enough. As a perspective Tennant with a move from London to Coventry, the process so far has been seamless.
Viewed the property a week ago today and all checks completed a week later and notified by Goodlord (referencing company) today.
I wanted to recognise Louise specifically as she really has gone above and beyond. Her friendly and knowledgeable approach has alleviated any worries I've had about the process. She has made the whole experience so easy so far and I thank you so much. Genuinely lovely woman!
Thanks to all at Shortland Horne!!
s. d.
Luke, thank you very much for being so flexible and a true professional when arranging the viewings with me. You’re great!
J. D.
I'm so glad i went with Shortland Horne , from Andrew who Marketed the property 100%, to Lynda who kept both parties 100% up to Date, My Property was Valued realistically and had full offer in the first Week
G. B.
We bought our house in Eastern Green, Coventry through Shortland Horne recently and the service we received was great, they kept us informed and up to date at all stages and helped to guide us through the process. Would highly recommend them!
S. M.
I have just moved into a rented property that is managed by Shortland Horne. The process from viewing to signing and getting the keys was smooth sailing and the team were very patient with me. I’m a naturally very anxious person but Louise especially has been so patient with me and has got any issues or queries I’ve had resolved very quickly and has been very informative which is great. Would recommend Shortland Horne if you are looking for a rental property!
L. H.
Having dealt with Shortland Horne Sales department we asked the question about letting a property with them, we were initially referred to Ryan who then introduced us to Danny Thomas who was very professional and efficient. Within 2 weeks of Shortland Horne acting on our behalf a tenant was found, the whole process was completed quickly and satisfactory. We would like to Thank Danny and the team who we would highly recommend for the excellent service they provided.
D. R.
I am more than happy to recommend Shortland Horne in relation to negotiating on the purchase of a house in Coventry. We dealt with Mandy, and the process could not have been easier - polite, straight-forward, honest. We had had poor experiences with another estate agent, and we immediately felt more comfortable and confident in dealing with Mandy. A great service so far!
S. D. S.
I had the pleasure of working with Linda in the after sales team. She was easy to communicate with and a true professional. The process was completed swiftly, and as a first time buyer I was well informed through the process.
Thank you again to everyone in the team who helped with the purchase of my first home ☺️
I also wanted to thank Daniel who helped with the sale negotiations. A top gent with a really helpful attitude to get the deal through.
L. S.
We recently bought our house through Shortland Horne. From the first phone call to enquire about arranging a viewing until we collected the keys, we found them to be responsive and professional. Specific call outs to Caroline and Sam who were both excellent!
a. d.
They have the best properties in town ! Mr.Luke coordinated on time and is available whenever wanted.
J. G.
Great service, took charge of the selling process from start to finish and, as someone with zero experience of selling a property, they (especially Sam) definitely made my life easier.
H. T.
So pleased with the lettings team at Shortland Horne! Thank you Adam, Danny and Michelle! I had my property on the market with another agent and wasn't seeing any results, but within 2 days of marketing my property with SH, I had booked viewings. I have received great customer service, had my queries answered in a timely manner, and have been kept updated throughout! Really happy and will use again and again! Keep doing what you're doing! Thank you!
D. M.
Andy Griffin
We have just completed on the sale of a property with the assistance of Shortland Horne, Coventry. Andy Griffin was very good in all our dealings with him. Professional, friendly and honest. He valued the property sensibly and without any overblown claims. He was instrumental in the price negotiations with the buyer, creating that perfect buffer which allowed us to talk hard cash without awkwardness or embarrassment. When things began to stall in the legal part of the proceedings Andy was there again, even though his role was really over, to make sure everyone did the necessary to get things moving again. We would recommend this company and him in particular.
L. H.
Just bought a house through Shortland Horne. The process was smooth throughout and they were very responsive to any questions.
Thank you to Andy Griffin for the initial viewing and to Sam Bailey for the after sales care.
Would definitely consider SH in the future for re-sell.
L. D.
We bought our first property from Shortland Horne. Daniel was amazing and helped out throughout the whole process! I would strongly recommend them both if you want to buy/rent. We also rented a property from them and never had an issue compared to other agencies. We love our new home and would strongly recommend Shortland Horne as they have great staff and amazing houses! Laura & Florin
S. N.
Luke was excellent in the property viewing and convinced us to close on the property! Would definitely recommend
P. K.
I would like to recommend Shortland Horne in relation to the recent letting of my flat in Coventry. In particular I would like to thank the person mainly dealing with this rental namely, Adam Kelsey. The property was rented very quickly and the whole process was explained in a clear and fair way. A modest repair required at the property was arranged by Adam and completed in a timely fashion. Overall I am extremely pleased with the service I have received from Shortland Horne and the first rental payment has just gone through on time as promised.
B. C.
Just had a viewing on a property with Luke. Really good service, very thorough information provided. 5*
T. M.
Louise Findlay has been a great help to us during our let with Shortland Horne- she is efficient, friendly, clearly cares about the tenants, and has helped us a great number of times when problems arose with the property, often at short notice. Would highly recommend having Louise on your side.
J. T.
We used Shortland Horne to sell our family home, of over 50 years, after my mother passed away. My sister and I met with Laura and Will and found them to be most professional, but, above all, in what was, for us, a most distressing situation, patient, understanding, and compassionate. We had no hesitation in asking them to market the property.
The whole process went very smoothly, with little stress. At conclusion we were presented with a very touching gift, which we will always appreciate.
I would not hesitate in recommending Shortland Horne in the future.
J. A.
My mother had an arduous experience with selling her property in London, and dealing with her buyer's solicitors, but Laura, Bill and Will were very patient and accommodating. They made the buying process here in Coventry very pleasant, and my mum is now happily settled in her new home. She especially appreciated the lovely flowers sent by Shortland Horne just after moving in. Thanks for everything!
S. T.
First, I want to say this is my second house, so I have some experience. We attempted to move for months but because of the ‘chain’ related issue we could not even after consulting some agents Thank God for these God sent ‘angels’ Laura and Will. They were patient, kind, helpful, truthful and above all professional. They were willing to help even when they were on holiday. Their communication is second to none we’ve known from housing agents.
The Shorthand Horne team sold our old house at a very good price and helped us throughout the move that if felt like there was no chain - amazing.
The home we got from O’Flanagan Homes through Shorthand Horne is amazing. The finishing for the price we got the house is superb and the builder very considerate. Friends, visitors and colleagues are now trailing them for similar property.
We want to say –many thanks and God bless you and your team really well.
Stephen and Stephanie
J. H.
First time as a landlord so a big step into an unknown world and I have been with Shortland Horne just over 6 months. They fully manage my property and it has been totally stress free. I am very impressed with their professionalism - staff are very approachable and knowledgeable, rental income payments and statements have been received by me on time and a suitable tenant was found for my property very quickly. The management fees are well worth the money for the peace of mind they give and I would thoroughly recommend using this company.
S. G.
Had a great experience from start to finish in buying a new home Mathew was great and wkd highly recommended this company.
L. L. N.
Smart and seamless service from Luke.Communication was very clear, and I was able to get an emailed response very quickly.
l. k.
Andy and Linda were amazing throughout our sale and purchase. We'd previously had a bad experience with our agent so we moved to Shortland Horne and they gave great advice. Linda was also great pushing the sale through in quite a big chain, which ended up taking longer than expected. She was on the phone updating us all the time, which really helped.
m. t.
Recently bought a house being sold by Shortland Horne and dealt with Samantha Bailey. She was very professional and always kept me informed of everything that was happening, more so than my own estate agents who were useless. Next time i sell a house i will be using Shortland Horne.
C. O.
Michelle Broadbent was our main contact whilst we were looking for new tenants for our property. She took all the stress out of the situation and was very pleasant, efficient and knowledgeable. We would not hesitate to recommend her and Shortland Horne.
A. H.
I have used Shortland Horne for about three years now to rent out a property in Coventry. I have always found the staff polite professional helpful and friendly. They have found me the most suitable tenants and made the change over of tenants so easy. Their contractors for maintenance issues are also very reliable.
I have now moved another property that I rent out in Coventry to them in view of the above.
I would like to give particular thanks to Adam.
A. H.
Handled the sale of my dad's house. Very caring under the circumstances and very professional, great communication at all times. The house was sold within three days. Great job.
S. A. K.
Luck was extremely responsive and had great suggestions for studio to view based on what I was looking for.
K. A.
Would definitely recommend Shortland, they have provided an efficient and a very reliable service.
My dealings with Adam Kelsey and Michelle Broadbent were first class felt like you were in safe hands and they were both very approachable.
Very attentive and answered my queries and returned all of my calls in a timely manner. They were both polite and had a professional friendly manner.
Love my flat and thank you very much.
R. C.
I have no hesitation in recommending Shortland Horne to other landlords.
Danny,Adam,Michelle and the team provide an excellent sevice. Very friendly, positive team who overcome any problems that arise quickly. They have always found excellent tenants in the shortest possible time. An excellent service at a reasonable price.
J. C.
We have recently bought our house through your agency. I would like to thank you for an excellent service. Caroline was very helpful and we had great contact from both her and Linda.
Compared to the agents we used to sell our property you are poles apart and it was a pleasure to deal with you from first viewing to completed purchase. Well done all.
M. J.
We sold our house through Shortland Horne last year. Andrew Griffin gave us a higher recommended sale price than the other agents we spoke to (which was above the previous ceiling value for the street). He was clearly active in promoting our house, got plenty of viewings and successfully sold our house twice within a month (first one fell through). He also called up the agents for the house we wanted to buy to let them know we were genuinely interested. After the sale was agreed, Shortland Horne remained in contact until the sale and purchase went through and were professional throughout. Everyone we spoke to seemed honest, genuine and upfront.
A. B.
I have recently sold my property with Shortland Horne and achieved £6k over the asking price and couldn't be happier. Will and Andy have been amazing marketing the property and keeping me updated with offers along with David forwarding on feedback. Have always been kept in the loop throughout it all and Laura has been amazing chasing the sale through. Couldn't be happier with the service and thank you to all the staff for everything you have done.
L. S.
I have had an excellent experience with Shortland Horne.
Throughout our application I have found them helpful, professional and friendly! Our advisor was Adam Kelsey - He has kept us up to date regularly, answering any query effectively and solving any issues swiftly! All in all they have great service.
5 stars!!
A. B.
I am so pleased I chose Shortland Horne to deal with renting my first property. Michelle has been a guiding light from the beginning to finding a great tenant for me. Nothing has ever been too much trouble and I am delighted with the friendly, yet professional service I have received. I would recommend Shortland Horne to anyone. Thank you!
D. M.
We have been using the services of Shortland Horne to let our properties for many years , and have no hesitation in recommending them to others.
All the team are professional and friendly with lots of experience , with special thanks going to the rental team of Adam , Danny and Michelle.
Also a nod to Andy , for never missing a business opportunity !!
A. P.
I am a tenant and I had a great experience with the Shortland Horne. The staffs were kind, responsive and professional. The process required to rent a house was clear and simple because the staff kept us up to date with the situation. I would like to give a special thanks to Adam Kelsey for his effort.
G.
My brother and I had the sad job of selling our parents' house. Shortland Horne made it as easy as it could be. Mandy was a fantastic sales negotiator and got us a good price. Andy was really helpful in the pre-sales side and Linda was wonderful post-sales. We did lose one sale through no fault of SH, but had another buyer within a week. Well done SH and would have no hesitation using them again
j. g.
Thoroughly impressed with how Shortland Horne have looked after me as a Landlord and the tenants. Always on hand to answer any questions and have successfully secured new tenants for the following year.
If you are thinking of letting or renting a property, I would recommend Shortland Horne!
Particular thanks to Ryan Curry who has been friendly and highly professional.
C. D.
The team at Shortland Horne, especially Will and Laura, showed compassion and understanding to my sister and I whilst we were selling our family home, from the moment they arrived to completion, and would have no hesitation in recommending the company. They made a very stressful time for us both as smooth and as hassle free as possible. Thank you
We would also like to thank Laura & Will for the thoughtful memento of our family home, very much unexpected, a touching gesture.
H.
I have had the easiest experience letting, through Shortland Horne. They are very professional compared to other agencies in Coventry. Michelle was clear, understanding and worked very hard to help me move in by a certain deadline, which was much appreciated. I would definitely recommend this agency.
b. b.
Shortland Horne and in particular Bill Green were amazing with the sale of my mother in law's house, the whole process from when they first looked at the probate situation through to completion has been seamless and perfect. The fact that the house also managed to achieve full asking price was a great bonus. We are all delighted.
The after sales team were great at keeping us informed.
So, thank you from the bottom of our hearts and best wishes for the future.
K. W.
I have to say they are the best estate agent in Coventry - especially after sale service - Ms Sam I would say she is the most helpful lady in my case . I would recommend anybody if you are going to purchase a property .
M. G.
We have used Shortland Horne for 2 house sales in the past 12 months. Always very professional with their service and great communicators. Would recommend 100 percent.
V. M.
Unbelievable sales team, Andy sold my property within a week of it going on the market. Andy was very knowledgable of the area and gave us very good advice on how we should market our property. Also very impressed with the after sales, Linda chased solicitors and kept us updated on how our sale was progressing. Very professional team, would recommend them to anyone.
S. U.
What a great friendly estate agents. My wife and I have been trying to find our home for a year and after dealing with Other estate agents Shortland Horne and Mandy were fantastic. Such a pleasure to deal with and would highly recommend to anyone who wants a professional, reliable and friendly company.
Thanks to you all for helping us with our forever home.
Amy and Mike
r. d.
Shortland Horne handled the sale of our house in a very friendly and professional manner and made the experence as stress free as possible. From the first contact with Andrew, part of the sales team, he made us feel at ease with the process, providing great support through the viewing events, offering good advise through out.
The after sales team fronted by Linda chased down and liased effectively and efficiently with all parties ensuring a quick sale.
Thanks for all their support in our successful house sale.
M. C.
Absolutely wonderful Service. Very friendly professional staff. Always responsive and informative. I would like to especially thank Andy Matt and Danny for helping us so much. Really appreciate such wonderful service. Will recommend.
V. A.
Polite and friendly staff who are dedicated in what they do! What else could a new home owner want! We couldn’t be more happier with the services we received especially Laura Shortland, Daniel Norman who has been with us from the start to to finish. Danny you are brilliant, cool and fun the same time :)
We will recommend this Estate Agent to both first time buyers and Homeowners. Ewura & Collins Sarfo
5.
I had a great experience in acquiring a rented house from Shortland Horne Estate Agents. All team members i.e. Adam, Danny and Michell are very professional as they provided excellent customer service. My special thanks are due for Michell who led the entire process very well. I am pleased to recommend my friends for Shortland Horne Estate Agents as the perfect choice. Regards, Q. Amin
I. M.
First time when I dealt with an estate agency and I was really pleased. Even though we had to wait over 8 months to move in our new home, the process of reservation was quick and easy. Laura and Will were really helpful and friendly and we are grateful that we had the opportunity to work with such a professional agency. Thank you :)
S. S.
When I had my first meeting with Danny I had confident and realise did the best choice to give them to find the tenants for my property.
Danny,Adam and Michelle were professional, polite and helpful. I have found they are very friendly and efficient.I am impressed the service I received and Would recommend this company and will use them in the future.
J. c.
I recently brought a property through Shortland Horne. I was really impressed with their professionalism, Mandy helped us negotiate a good price with the seller and kept up good communication with us.
Once the sale was agreed, the process took longer due to the seller but Shortland Horne persisted and helped get the sale over the line.
Can't thank them enough for their support.
R. W.
I had a great experience when I recently contacted Danny Thomas at Shortland Horne Estate Agents. Danny was extremely knowledgeable, polite and very professional. Danny offered great advice and the whole process was very efficient and far quicker than expected. The customer service provided by Danny was excellent. Based on my experience I would recommend not only Shortland Horne I would also strongly advise that you talk to Danny.
E. P.
I have used Shortland Horne as a tenant to rent a flat. Although, I was initially skeptical having to pay fees without having any reassurance on whether I will be given the flat, when I paid the fees I had a very quick response from the agency making me feel that my money is secure. The agent I was talking to was Michelle Broadbent. She is very kind, helpful and prompt in her correspondence. I would recommend this agency.
C. B.
I recently bought a property through Shortland Horne. I found them very responsive to my questions, their communication excellent, and they kept me up to date with the progress of my purchase. I dealt mainly with Laura and Mandy. I would definitely recommend Shortland Horne as Estate Agents to anyone buying or selling.
B. W.
Shortland Horne successfully sold my two bedroom apartment in Coventry for the price I wanted to achieve. The offices in Leamington Spa and Coventry worked seamlessly together to achieve the best possible outcome for their client. In particular I would like to thank Laura, Will and Mandy who were friendly and professional in their manner, keeping me informed at all times, and guiding me through the process until the sale was completed. If you are thinking of buying or selling a property, I would thoroughly recommend Shortland Horne!
a. p.
I got a flat on rent via Shortland. I would like to thank Adam Kelsey and Michelle Broadbent to help me for letting the property. They were professional and very polite, helpful and swift with the response. The process was bit time consuming for me but due to their efforts all went well. I am happy with the service and will recommend. Well done Team.
Thanks
N. A.
Daniel Norman is a fantastic agent. Daniel was helpful, calm and a very honest guy. He went beyond his role to help us secure our home and at all times he would answer all issues no matter how small, his and his whole team are welcoming. Thanks for all and I look forward to enjoying and making memories in my new home.
M. D.
Daniel and Victoria have been both very helpful and supportive every step of the way. They both went beyond and above to support us from the first viewing until after we collected the keys! They were very supportive and very helpful and did everything in their powers to expedite the process.
I would definitely recommend this estate agency. Five stars team!
M. G.
Shortland-Horne undertook the marketing and sale of my late mother’s house in Coventry. As I do not live locally, they conducted all viewings and provided excellent communication updates throughout the sale process. Once the sale had been agreed, at a figure very close to the original marketing price, the after sales team similarly, afforded excellent service. I have no hesitation in recommending them.
t.
Shortland Horne done excellent service to their clients. Especially Adam Kelsey did the excellent job to compromise between the landlord and tenants and made it work. I have no hesitate to recommend gave 5 stars service to Shortland Horne. Thanks you and regards, Maung Than Soe
N. M.
Had a great experience, fast response, very polite and helpful. I totally recommend it. Special Thanks to Luke.
m. c.
What a great team, we bought and sold within days!
its our first move for 27 years and we were looked
after every step of the way in a professional and
pleasant way to put us at our ease.
we would recommend the team at Shortland Horne
to anyone unreservedly, we are so happy with our
new home
G. S.
O'Flannagan Homes were the reason why we went with Shortland Horne initially. However, after our selling and buying experience, I can 100% say there 'simply is no other!! Right from the start to getting our property on the market, fantastic advertising and marketing, regular updates, right the way through from selling to buying a property, Shortland are like no other. Always on the end of a call to answer any doubts and putting our minds at ease in a process that can be quite stressful. A completely professional service, especially given the current pressures of lockdown/covid.
A huge thankyou to all the team, and a special big thankyou to Dan in Sales and Vikki in after sales. Shortland really do make dreams come true!!
A. C.
I was pleasantly surprised by the speed and professional experience I received with Adam Kelsey and Danny Thomas at Shortland Horne. My house was on the market very quickly and they found people in less than two weeks. Everything was completed effortlessly. Great work!
S. N.
I had a very good experience with Shortland Horne, VERY PROFESSIONAL, PROMPT AND HELPFUL. Adam was very understanding of my situation and I could not have got my new place without him. Both Michelle and Adam helped me every step of the way and were EXTREMELY HELPFUL.
THANK YOU ADAM AND MICHELLE I REALLY APPRECIATE AND I LOVE MY NEW PLACE
H. G.
Recently I have received another (as it always be) professional, efficient and friendly service from Adam, Danny and Michelle to establish a new tenancy agreement. Everything went really well and smoothly.
Full management service from Shortland Horne, highly recommanded for landlords.
A. B.
Dear Will,
We have finally exchanged contracts, and I wanted to thank you for your part in making this happen. On many an occasion the transaction hanged by a thread. Your intervention on these occasions saved the day every time. I know that that sometimes involved your going out of your way, getting involved in issues which should no longer have been part of your remit. I am truly grateful to you for having stepped in, nevertheless, and having been so dedicated and helpful.
I also want highlight Victoria Smith’s service. When she took on our case, Victoria injected urgency and a targeted and systematic approach. I was hugely impressed by her ability to map any given situation, identify any problems with precision, and discern the most effective solutions. She kept this up throughout the whole lengthy and testing process. As she did this, she kept me informed of progress throughout. It was a pleasure to communicate with Victoria because she managed to combine relevance and perspicuity, receptiveness, professionalism, and friendliness. It felt that she was working *with* me, and that was of enormous importance, both because in stressful processes such as this was it matters to know that the professionals are on your side, and also because she managed to move the process along in a way that had evaded many others in the chain. In Victoria, Shortland-Horne has a formidable asset, and I very much hope that that is duly recognised.
Once again, thank you so much for all you’ve all done for us.
With all best wishes
M. L.
I have seen several houses with Dan Norman at Shortland Horne Coventry in trying to find my home, although in the end I found the house with another agency, I would like to thank Dan for the professionalism and dedication that he showed during all my viewings. He engages with the client, understands exactly the requirements and is very motivated to match the client with the perfect home.
Thank you for your services Dan, keep up that smile, makes clients not feel guilty when their late for the viewing.
Roxana Ciovnicu
A. H.
I would like to thank Shortland Horne Estate agents for being very friendly & approachable and professional.
I would especially like to thank Adam Kelsey and Michelle Broadbent for going over and beyond helping me and my partner finding our dream home.
Not only was it within our budget but it was also the perfect location.
I would definitely recommend Shortland Horne as they provide a excellent service
Kind regards
Aneta & Darren
V. S.
Thanks Luke! The apartment is fantastic and appreciate your patience and explanation of the place
L. B.
As buyers, we experienced respectful interest and never any pressure from this office. When completion approached, there was good communication (thanks Linda, and others filling in for her) and encouragement - and it was nice to be remembered (by Andrew Griffin) after some months had lapsed since he showed us round. Good job, Shortland Horne
M. R.
Fast, efficient and extremely helpful. Michelle and Craig did a brilliant job of finding suitable tenants and making the process as seamless as possible. I would recommend Shortland Horne to other landlords.
G. C.
Ultimately Shortland Horne helped us achieve what we accept was far from a straightforward house sale. We must mention Linda Maxwell, particularly for her perseverance and the way she understood the importance of communication. Linda guided us through some difficult moments especially when the move date got changed at the latest possible moment and she played a major part in seeing this through to completion. Bill Green introduced us to our new property and we're grateful to him for his help there. All in all there were difficult circumstances and Shortland Horne stuck to the job and achieved the objective we had asked of them.
t. m.
Renting my house through Shortland Horne, and within 1 week there were multiple viewings, and a successful applicant vetted. Having had terrible experiences with previous agents, I am grateful for the open communication, politeness , and professionalism in their dealings. Thanks Danny, Adam and Michelle.
A. A.
Very lovely experience with a friendly service. Appreciate you Luke Allsopp for your good customer service
G. M. G.
Sold my house with Shortland Horne and the service couldn’t of been better. They were so helpful throughout the whole process making everything so stress free and easy. I would highly recommend.
N. H.
Very impressed with service from Anne Kaizer: quick responses, good communications. Thank you.
c. H.
We had a great experience with Shortland Horne, within days of viewing our home all checks were carried out and we were approved..
Danny & MIchelle have been a great help from day one and delivered a second to none service as promised!
Polite, professional, helpful and a pleasure to deal with.
Huge thanks,
C & H
d. s.
I have just let my property with Shortland Horne. I am extremely happy with the service provided by them. They managed the process in a very professional manner, keeping me to speed on all developments and providing feedback very quickly on open questions. Definitely, recommend to any who is looking for proactive and professional agent.
N. D.
I have used Shortland Horne as both a tenant and a Landlord and fully appreciate their professionalism and enthusiasm for the job! Adam, in particular, has always been most helpful. I look forward to a continued successful business relationship for many years to come.
A. G.
The experience with Shortland Horne is very pleasing from start. I'm looking to rent a new property within very tight time, Adam patiently help and show us the property that may suit us. Dany give us accurate aproximation on the letting process time that reduce our anxiety and plan with the moving. And Michelle assist us carefully and effectively in every referencing and administration issue that we may have. They're a very professional letting agent that really know how this bussiness should be done.
L. B.
Alex showed us round the property, she was helpful and polite.
P. T.
Having recently gone through the sale process with Shortland Horne I would firstly like to thank you for a truly professional job from the moment I asked you to take over from Purple Bricks to completion. It was a bad decision thinking that the house would just sell without it being marketed properly and that’s what happened the house was just sat there on the internet being clicked at but no viewings. Once Will and the team got involved (which included detailed photos videos and drones for staters) we had viewings booked in and sold immediately cracking job and wouldn’t hesitate to recommend
M. M.
I'd been staying on the property for three years and this was the second time I dealt with property agents after the previous one. For the length I'd stayed, the agents could easily be contacted and they were all very helpful. Whenever I had problems with the property, things were immediately looked at and solved. Now that I am moving out, Adam and his colleagues (Catherine and Danny) have been very responsive especially in assisting me on how to claim the deposit. Thank you guys!
M. A.
Excellent Service from the team, Quick and Reliable. Shout-out to Luke for the support.
J. K.
We had a wonderful experience with Shortland Horne, the documents got sorted quickly and the team was very helpful. Working with them to get everything done was very easy. They also provide an opportunity to sign documents online which made the process even easier. Definitely recommend.
E. H.
Shortland Horne recently sold our house for us. From initial contact through photographs and production of glossy details they conducted themselves in a very professional manner. Organising viewings and open days were carried out smoothly. Finally chasing buyers and their solicitors for progress reports was conducted at a fast pace. I would thoroughly recommend Shortland Horne to anyone selling their house.
D. T.
The initial viewing and negotiations done by Dan were very professional and faultless. However once the sale had gone through one of the girls in aftersales wasn't very helpful on several occasions. Would have been 5 stars if it wasn't for this:-(
M. H.
I am happy to recommend Shortland Horne, the service they gave with regard to the sale of our property was professional, efficient and friendly.
I found the advice and guidance given by Andrew Griffin and Will Green to be accurate and useful and we were kept up to date throughout by Mandy, Laura Caroline and Hannah. Thank you!
M. K.
My experience with Shortland Horne was excellent. Any queries were dealt with promptly, excellent customer service. A very helpful team and I'll be recommending to all.
S. D.
I can't thank Shortland Horne enough for their hard work, Andy came out initially and gave us some very good advice regarding marketing our property and then it went from there really. The whole of the process was straight forward and effortless.
We would highly recommend them to anyone.
Thank you so much.
A. R.
I had the pleasure of experiencing top class service and professionalism from Adam Kelsey and Michelle Broadbent who understood my requirements and the urgency behind them. Their quick understanding of my situation and equally quick turnaround time for the solution speaks volumes of their command over the job. Many thanks Adam and Michelle for your help and all the very best for your future.
S. T.
Shortland Horne sold my house within 2 days of putting it on the market, and got me more for my house than I expected. I found all the staff I came into contact with were polite, friendly and knowledgeable. Couldn't recommend them more highly.
L. S.
Had a viewing with Luke, he was super helpful and really friendly!
S. J.
I've been with Shortland Horne for just under 2 years now and would fully recommend the agency. They have quick and clear communication which is a must when dealing with any letting related issues i've had. Always happy to help, professional and very friendly.
M. L.
Recently used Shortland Horne as our letting agent as they were a local company. Danny Thomas was our point of contact. Very professional, great communication throughout the whole process. Very customer orientated, thank you Danny. Would recommend to other potential landlords.
S. M.
I have used Shortland Horne for about 4 years now to rent out my property in Coventry and find suitable tenants. I have always found all of the staff polite professional helpful and friendly.
I would like to give particular thanks to Ryan, Adam and Freda.
J. P.
The experience of using Shortland Horne has been outstanding! I would highly recommend them to our friends and family. We dealt with Andy and he went above and beyond to help with any issues we had. Will use in the future.
A. K.
From start to finish, we found all staff extremely helpful & professional. In particular, when we had issues with our own house sale, I had a couple of phone conversations with Linda, who gave good advice, reassurance she would liaise with our seller & spent time listening to my frustrations-really excellent customer service. Thank you
K. J.
An incredibly easy and stress free experience. Adam was polite, communicative and incredibly helpful throughout the entire process.
The application was very easy and at no stage was I unsure of the status of my application.
The best renting experience I’ve ever had. Thanks!
a. m.
First time renting from Shortland Horne. Friendly, helpful service from Danny and Adam to arrange a viewing.
Michelle has always been at the end of the phone or by email, working tirelessly to solve any issues or arrangements, even after hours. Thank you
S. A.
Very impressed with the service given, especially Andy and Dave who were always available to answer any questions and we felt that it was a very personal service. Andy spent time getting to know our property so that he would be able to sell it properly and liaise well with any prospective buyers. We would highly recommend their service.
L.
One of the best estate agency I have experienced with ever. I am an international student and impressed how kind and professional they are. I would love to highly recommend this agency not only to UK local residents but also definitely to international students. To all students, do not waste your money on expensive student accommodation such as CU partnership agencies etc. when you have reliable and economic alternatives like here.
M. M.
Linda was very helpful with my purchase. She chased up the vendors, legal teams and communicated with me all the time with updates. Thank you for all your help.
K. H.
After searching for an estate agent who did not mess me around or take money from me to then have it refunded time and time again, I'm happy to say I found the best! My experience with shortland horne has been seamless! Thank you very much to Adam and Natasha who have both been fantastic! Amazing agents! I will never use anyone else now!
D. G.
Craig Arnold and his colleagues from Shortland Horne were always there to help and to accustom our preferences as tenants. The apartment we stayed in at Moor Street was newly refurbished and in an impeccable condition. We were very pleased to have stayed with them.
J. D.
They provided an accurate valuation which they achieved. The on-line details were great and they provided very prompt feedback on viewings. As we didn't live in the property they managed all viewings. Linda kept us informed throughout the process and was a star.
J. G.
I would like to recommend Shortland Horne for any letting purposes. They are very professional and handles all issues on time. I have a very good experience with all the employees whenever I call. In particular I have very good experience with Adam Kelsey who attends any issues or concerns diligently and professionally on time.
D. H.
I recently sold my flat in Coundon with Shortland Horne, and needless to say the service was impeccable, from Bill doing the take on and photos, to Will carrying out doing all the viewings, Andrew contacting me and my partner with all viewing reactions and the sales negotiation and finally Laura making sure the progression of the sale was as smooth as possible all the way to completion.
I would recommend Shortland Horne to anyone looking to buy and sell in Coventry and Warwickshire.
5 out of 5 stars
L. M.
Special kudos to Victoria and Dan for being so helpful, professional and pro-active throughout the buying process. Victoria - your support and pro-activeness in liaising with both solicitors at the end of the process was second to none and proved to be key in avoiding unnecessary delays. Dan - likewise, blocking a move-in date slot to hand over the keys was so thoughtful of you and reflects how professional you guys are at Shortland.
P. C.
What fabulous agents. It really pays to have an estate agent with local knowledge, having previously had experience with internet agents who just simply use call centre staff, I would never again go back. To the whole team, from Will/Laura/Andy/Linda a massive thank you.
J. A.
I am very happy with Shortland Horne as they were always easy to reach and supported me at every step. Many thanks to the entire Shortland Horne team.
G. C.
I am very pleased with the level or service provided by Shortland Horne, from the viewing to the after care sales team all the members of staff were brilliant, a special thank you to Dan and Vikki for the hard work you both out in. I would highly recommend buyer to choose Shortland Horne.
a. g.
Shortland have just arranged the LET of my fathers property. They very professional and the service was excellent. Could not fault the service. Michelle Broadbent has been excellent.
S. P.
Buying a house with Shortland Horne was very easy and no hassle. I was constantly updated with the progress. Any questions I had they were answered very quickly. Definitely recommend buying a house from them
S. A.
Review by Awtar Jandu -
A real professional organisation who put customers/clients at the top to provide them a fast efficient and effective service through out the process from the first valuation visit to completion. My property in Coventry was sold within a couple of weeks of it going on sale. Responses to my emails and telephone calls were promptly and courteously attended . Was kept up-to-date with viewings.
Well done to Andy, David, and Laura in the Coventry office. Good value for money all round.
O. E.
Alex was very welcoming and extremely helpful in our viewing
C. S.
Andy was very helpful in introducing us to a developer who quickly bought our site
S. V.
I want to thank Adam Kelsey and Michelle Broadbent from Shortland Horne team for helping us find our next home. We were able to settle in our new home pretty fast as the entire process was very smooth and quick.
S. J.
Really professional and friendly service, from first contact through to final agreement on purchasing a property. Kept me informed throughout the process and they were always available to answer any questions I had being a first time buyer. If I plan to sell and move into a larger property I will be using them again.
Continue the fantastic work!!!
a. w.
We never had any dealings with Shortland Horne Estate Agents, but I must say having moved many times in the past this is one of the Best teams I have come a cross we have had full support all the way into our new home .
Cant thank them enough there is no one better in Coventry
D. K.
A big thank you to Laura, Charles and the team at Shortland Horne. They sold our house in Kenilworth within 2 weeks of being listed. Communication was excellent and we would highly recommend their service. Sinead & David
D. S.
I definitely recommend Shortland Horne to anyone who's interested in renting a property. I'd like to thank Danny Thomas who has made the renting process very straightforward and was always available to speak to in case of any queries.
m. a.
Rented a house in Coventry through Shortland Horne. Team is very friendly and supportive. Response was very quick. Process was simple, clear and completed on time. Special Thanks to Adam :-)
K. W.
Very friendly and helpful estate agents always go the extra mile to help.
From the start to finish they always keep you updated . Thank you
S. N.
Luke showed us around the house, very friendly guy and professional
I. S.
Shortland Horne took us through a difficult time as lockdown started but as soon as restrictions eased, we had a good quantity of quality viewings
This resulted in a sale close (98%)to the asking price in July 2020.Despite some delays due to our purchase of a new build, we continued to receive support through to completion in February 2021. Andy, Dan and Linda were all very helpful throughout the process
R. C.
Danny Thomas - Shortland and Horne. Throughout our traumatic experience of flooding and re-homing whilst repairs and restoration are carried out, Danny has been so helpful and reassuring during the whole process. His optimism during the whole transition has been aptly demonstrated by helping us find and secure the ideal property, and we look forward to moving in shortly.
L. A.
We had a brilliant experience with Michelle, as it was our first time with our son going to Uni we didn’t know what to expect but up to now been very impressed with the way we have sailed through and also any areas ironed out immediately, Michelle is very professional amd personable and keeps us informed along the way. Thank you to a great team..
F. J.
Michelle was really kind and helpful with my renting process. Everything was clear, straightforward with my application and she was quick to respond to any inquiries. A really professional process.
F. Q.
Thank you Shortland Horne for supporting me to rent the house I really wanted. I am very happy person.
Thank you very much Freda for all your patience and reassurance with all the paperwork much appreciated.
Wishing all the best to all the team.
T. C.
Great team. I really only dealt with Michelle. But honestly thank you it’s been hard trying to start again with my daughter. What a friendly professional team you are.
I’m looking forward to make some happy memories with my daughter in our new home.
M. V.
Been with Shortland Horne as a lettings tenant for a while now and they have been really good in terms of handling the tenancy agreements and any issues that have been raised. Would highly recommend to go with them!
M. G.
As a first time land lord I wasn’t sure what to expect and can’t believe how smooth the whole process has been. I would like to say how professional and helpful the team at Shortland Horne have been and a special thank you to Danny and Michelle for their prompt and efficient service.
C. P.
Couldn't ask for more, from start to finish Shortland Horne's service was first class.
A. O.
Excellent service. Michelle made it settling down for me and family easy at Coventry easy. One other important thing is that if you are not able to secure the accomodation with shortland horne , you get a full refund. Abiodun Oyewole. Nigeria.
K. M.
Fantastic and friendly service. Got me a great price on my sale and I also purchased through them which worked out nicely. The service from Linda to help push a difficult sale through was first class too.
S. B. S.
I wanted to thank Will and Laura for their assistance in getting through a chain we were involved in. Although we are based in London we thought that this agency were extremely efficient and I would employ them both in our company and recommend them highly to anyone looking to buy or sell in the Coventry area.
S. T.
I had a great experience dealing with Shortland Horne from beginning to the end, the entire team are extremely professional, thank you dan for the time taken. we would highly recommend.
T. P.
Prompt and efficient service. Danny and Adam were helpful and professional at all times. My property was let in less than 24hrs. No hiccups, no problems. would recommend.
D. L.
I have just started to use Shortland Horne couple of months ago. It has left me with a good impression that they are friendly and responsive. Their process are thorough and detailed. I am happy with their services.
M. C.
Good service of Luke to showing the property. Quick and useful when answer questions
L. B.
Highly recommend Shortland Horne to sell your property. Very helpful, great communication and always kept me up to date. Will definitely be using again.
J. T.
To have agents like Adam and Steve where they're always helpful and easy to approach is exactly what you need when you're a tenant. Adam is professional when dealing with matters for the property and I can always trust them to sort any issues that may arise.
B. W.
Excellent service from everyone that I dealt from start to finish. Could not be more helpful and made the whole process very easy. Highly efficient, all questions were answered almost instantly. Special mention to Michelle who was fantastic. Highly recommend. Thank you!
m. w.
Fabulous after sales support provided by Victoria Smith, who went above and beyond on many occassions to see a very challenging sales process through to completion. A true superstar and a credit to the company.
B. H.
What a supportive Team.
Even after the sale of our Property, Bill, Linda and the Team have continued to support us.
Nothing is ever too much trouble. A big thankyou to Linda in After Sales
K. M.
Great guys, who work hard to let properties. Courteous and professional. My only request for improvement is that their phone answering service can be hit & miss, but i think they've been changing office structures so that is unusual. E-mail responses received timely & job done!
N. T.
Danny, my agent contact, has been very responsive and provided me all I needed in order to rent the property. However, Homelet agency, their referencing company, was not that fresh and their service was not that effective.
M. A.
The service provided to me was brilliant and quick unlike other agencies that I have dealt with. I was impressed by the timely response to my numerous queries.All of the staff are very helpful and special mention to Michelle and Adam for their excellent service.Thank you!
T. R.
Thank you to Andy, Laura and all the team at Shortland Horne. Very professional and excellent customer service. Would definately use you again for our next house move.
C. C.
Shortland Horne were great in helping us rent our new property. Michelle Broadbent especially helped us an incredible amount! Thank you guys
J. S.
I purchased a house earlier this month. Victoria in after sales was exceptional, she helped me through an extremely difficult process, and helped resolve a sticking point with the other sides solicitor. Thank you for all your help.
A. O.
I would like to thank Linda and Bill for all their help. They provided an outstanding service from start to finish. Would highly recommend and I will be using Shortland Horne again in the future, all the best Andrew
A. t.
As landlords we have benefited from the professional and friendly support provided. For a number of years Adam and Steve have always responded quickly and efficiently to our needs so can be strongly recommended.
C. D.
Fantastic service within the whole process from viewings to repairs they have been brilliant.
Michelle has been a great help and is a credit to the company!
11/10
J. W.
Shortland Horne provided a perfectly good service acting as letting agent for our tenancy in Kenilworth. Would have no concerns in letting another property through them.
V. C.
Thanks to Danny Thomas, Adam Kelsey and Michelle in the office for letting our bungalow so quickly and efficiently, very good at answering queries and coming back to you with the answers straight away. All done very professionally and the fees were very fair.
J. H.
Recently moved in to a rented house, all the staff were so helpful! Needed to move in quick so everybody worked together to get me here! Can't thank all the lettings staff at Shortland Horne Coventry enough!!
s. h.
Excellent service! Michelle was very friendly and patient when problems popped up. Answered any questions straight away and Couldn’t do enough for me to make my experience pleasant. Would strongly recommend.
G. F.
Adam and Michelle do a great job. The team is really helpful and I recommend this agency to anyone who is looking for a property on rent.
M. C.
Michelle and the whole team at Shortland Horne provided an impeccable service throughout , and rented my property to a lovely family.
Thank you again for all your help!
Chris
C. H. A.
Fast and accurate to find a property that attends you well; suggest good broadband, TV and electricity suppliers for who is just starting to live in UK; have a professional, patient and friendly staff.
E. V.
Professional estate agency. I am a tenant and they provide an amazing service, always being available to help me. Very friendly and keen to details.
Generally satisfied.
B. S.
Shortland Horne Estate Agents provided a professional, efficient and friendly letting service throughout.
Ref; Danny Thomas
Highly recommended
H. K.
I have rented my flat in Coventry through Shortland Horne for several years. Danny and Andy have both been helpful and given me advice when asked.
M. M.
Very good service fromShortland Horne always available with advice and information. Thankyou to Sam for all the help.
T. N.
Great experience. They tend to our needs and we found the home that we were looking for. And Michelle helped us with the process and made everything easy for us. Would recommend!
E. S.
Very helpful letting agents, helping us find our new home, nothing was too much trouble, would recommend.
Many thanks especially to Michelle, Adam and Danny
P. S.
Thanks Danny, Adam & Michelle, very effective communication and prompt and quick response which helped my property go on rent within a week of advertising. Wonderful job. Thanks
M. U.
A big thank you to Shortland Horne especially Vikki Dan and Kevin, the service was outstanding and they accommodated with all my enquires, the purchase to competition was very well done, highly recommend
M. H.
I have been dealt with efficiently and in a friendly, courteous manner by Michelle Broadbent. I would not hesitate to recommend Shortland-Horne to others.
P.
Luke is great👍We are very satisfied
K. F.
I was extremely happy with the level of service I received at Shortland Horne, Dan Norman was very helpful and made the whole process smooth. Would highly recommend!
S. Z.
I just rented a house trough Shortland Horne.
And I would like to recommend this agency for all who want to rent a house.
Nice, professional and helpful staff.
P. A.
Efficient, friendly and professional. The only company I didn't have to chase to get the information and property I needed!
B. J.
Very pleased with service from Andrew and team At Shortland Horne.As always communication is the breakfast of champions and they didn't let me down.From start to finish the process was excellent.Would'nt hesitate to use again.
V. T.
We had a lovely gentleman called Danny Thomas, who showed us around a property, with his people skills and how good he is with his job, it leaned us over more to getting this property! :)
H. R.
Shortland Horne and especially Michelle Broadbent made the leasing of a property a very smooth, speedy and hassle free experience.
J. S.
Great customer service ... specially adam who put a lot of efforts in securing the property for me as well as guiding me all through the tenancy process . I really recommend them.
K. S.
Hi Danny n Adam and Michelle
What a great friendly happy team to have
Deal with your property solutions
Friendly reliable and easily approachable
Would recommend anyone to use these agents
Thanks for all your help and support
Mr and Mrs Summon
r. g.
excellent service especially from luke
great service
A. L. L.
The team is very helpful . In particular, Michelle and Adam do their best to sort out any problems I may have.
Highly recommended.
C. S.
Excellent end-to-end service. From brief to completion the whole process took only 8 weeks. I would highly recommend Shortland Horne.
A.
👍
C. m.
Michelle was brilliant, kept us fully informed throughout the process of renting our new home. Thank you so much!
L. N.
Lovley people and very helpfull, Michelle and Adam were fantastic couldnt of asked for better people, would definitely recommend these guys.
C.
The staff were all very friendly and Dan Norman was extremely helpful in showing us around the different properties.
C. C.
Great service, even when it got stressful Linda and the team done a great job in keeping us in the loop, I would recommend using them!
J. W.
Shortland's agent Danny has been a great help, delivered excellent service, polite, professional and a pleasure to deal with.
n. s.
Very professional service, i had direct dealings with Matt Bennett and Andy Griffin who were polite and non pushy, they gave me a fantastic service I highly recommend.
A. S.
Very professional services! A big thank you to Adam who helped us rent our apartment! Very polite and helpful!
H. K.
I had no problems letting a property through this agency. Would recommend and use again. Staff friendly and helpful.
r. f.
very professional and informative, Dan Norman was very polite and friendly along with all the team, would highly recommend Shortland Horne
S. R.
Excellent communication. Broke everything down to make it easier to understand. Michelle was brilliant. Highly recommended
D. J.
Thank you so much to Samantha Bailey and all the team at Shortland Horne for a brilliant service
S. L.
Dan from sales was ABSOLUTELY BRILLIANT. All information told to viewings. Friendly. Punctual
and professional.
j. g.
Great service helpful staff . Mainly dealt with Matt who was great. All the team were friendly and helpful. Would certainly recommend 😊
I. J.
I have found Billy Green and Laura Shortland to be both very efficient and friendly/helpful, well done!
K. T.
Great team! All very professional, prompt and friendly. Thank you for all your help in securing our first home!!
m. z.
Sold my housewithin 3 days at a price i did not expect. Top guys would highly recommend.
I. P.
The application process was smooth and fast and very good communication level, I received answers to my queries same day.
Thank you Adam!
A. D.
The team at Shortland Horne were great - always friendly and helpful, would definitely recommend!
Y. G.
The guys are really helpful and always return my phone call in a timely manner, Dan has always been very polight and helpful
highly recommended
M. A.
Thank you for your good treatment, special thanks to Mr Adam who helped us from the beginning. It was a beautiful year.
v. P.
Luke - Excellent hospitality
N. P.
It was a seamless experience with these guys letting a beautiful apartment, definitely recommend.
p. b.
Excellent service. Agent very personable and professional. Prompt feedback on sale.
F. W.
Excellent advice to help sell our property, and great after-sales support through to completion
N. C.
They’ve been reliable and the customer service has been brilliant, I can’t fault them!!
C. T.
Excellent service from Michelle at Shortland Horne.
Very quick, efficient and effortless.
L. T.
Service is very good and transparent.. Michelle was very helpful and was available for any queries.
J. O.
Very polite.
L.
Brilliant service from start to finish. Great customer service. Highly recommended
N. B.
Great service!
Great people!
Everything spot on!
Thank you Michelle for your help!
E. S.
Excellent service, responsive and helpful in finding suitable new tenants
D. H.
Very friendly and helpful staff , got me moved in in no time .
D. M.
Great service highly recommended very professional staff from start to finish
R. F.
Looked after well by Dan Norman. Very helpful and polite.
S. D.
Really friendly
B.
Thanks Adam for your help and kindness
They are very kind and I’m grateful
J. H.
Very helpful service and speedy letting. Thanks for all your help.
s. a.
Good
R. T.
excellent from start to finish , recommend highly
S. T.
Very polite and friendly service
S. M.
Great Lettings agent
J. S.
Professional and friendly service
E. O.
Very satisfied with the service I received from Luke. I had a really bad case of mould in my property and he was very efficient with getting in touch with the landlord and sorting temporary accommodation (hotel) for the night as I had travelled far. He was very supportive and reassured me that he will do whatever he can to ensure that this issue gets resolved although he was the only person in the office and finished at 1pm. In addition, he said that if I had any questions I could get in touch with him even after 1pm.
S. A.
I have Viewed the property,I love it. Mr Luke was on time and was so polite and nice to me
A. S.
C. E.
D. P.
M. A. H.