Reviews of Cope & Co - Estate and Letting Agents Derby. (Real Estate Agency) in Derby (Derbyshire).

Cope & Co - Estate and Letting Agents Derby

349 Reviews

166 Comments

Real estate agency

Estate agent

Property management company

Canterbury House, Stephensons Way, Derby DE21 6LY

Description

Information of Cope & Co - Estate and Letting Agents Derby, Real estate agency in Derby (Derbyshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Cope & Co - Estate and Letting Agents Derby

Reviews of Cope & Co - Estate and Letting Agents Derby

J. S.

Had a flat with professional properties for 2 and a half years! They was always on top of any property issues and the owner is really attentive and helped me when I’d locked my self out. Since moving I’ve seen that not all agencies act as fast as these, great agency to rent with 5* to the team especially Chris Allison and Kelsey

J. A.

Me and my friends have rented from Professional Properties for 2 years now as students. We've had issues but they were resolved so fast, no messing about!

S. B.

Very pleased with the service I received from Professional Properties from start to finish. Would highly recommend!

M. O.

Really good experience throughout, love our new home. Thank you Professional properties!

N. H.

Originally with Professional Properties, nothing has changed as Cope and Co. I’m equally pleased. Nothing to say but positive things in both the sales and letting sides. Most recently, you can be assured of a great letting service. Fair rates, never had the property empty in 7 years, excellent tenants. In depth appraisals gives you confidence and great contractors gives peace of mind to a remote landlord such as myself. Staff always lovely too! Thoroughly recommended.

T.

Great service. Friendly staff and all round brilliant management of my property. I’ve never had one issue with them. Fast resolution and almost immediate replies to any questions I’ve asked

A. N.

Incredibly friendly staff. Most if not all property queries I had were answered in great detail and I look forward to knowing my properties are in great hands!

V. S.

I gave 1 of my properties for them to manage and after a year of great work and management I have now given them 6 more of my properties! Keep up the fabulous work! Thumbs up from me!

w. h.

I have used Professional Properties since 2005 and have always had excellent and friendly service. Would not hesitate to recommend them.

S. S.

Excellent customer service, very friendly helpful staff. Always had excellent tenants and been paid promptly. Thank you-highly recommended

E. F.

Exceptional service from the whole team but especially Lucy, Kelsey and Jane. Nothing was to much trouble, made the entire process seem flawless. Would recommend at the highest level.

S. M.

I want to say thank you for the outstanding team at Professional Properties for the effortless transition on moving into my first home. The team are truly exceptional and have made the whole process incredibly easy. Property decisions can be found challenging but professional properties dedicate themselves in providing first class service In achieving your dream home, because of course, there is no place like home. Getting the keys to your new home is unlocking your next chapter and I couldn’t imagine achieving it without the responsive, friendly and efficient service that the professional properties team provide. I would highly recommend them to anyone who's looking for the guidance to start their new adventure in their new home.

L. L.

I have found Professional Properties to be very efficient and as their name suggests...professional. I wouldn't hesitate in recommending them to a friend.

D.

Upon arrival the man came downstairs I said hello he said what are you here for again? Quite rude in the way he spoke. Take him out of the picture everyone else was pleasent. The building is structually inept

I. V.

Very good agency! People who are working there are very helpful. Any troubles or concerns I had, they dealt with them very quickly and efficiently.

A. B.

Simon is excellent and so knowledgeable about the local market which is key to a successful letting agent. Very quick to respond with help and advice, would definitely recommend

w. t.

Absolutely a great letting agent, from start to finish dealt with Simon would have no problem using them again. 👍

M. M.

Great service in special to Daniel that has always replied to my emails .. honestly the best company I had to deal with for renting purposes

M. C.

Kelsey Farnsworth is very professional very supportive even all team is very good apart from few thanks Kelsey thanks professional

N. C.

I found Simon a pleasure to deal with. Personable and polite with great knowledge of the area - why can't all letting agents be like that?

G. H.

Viewed a property for sale with them. Professional viewing with details to hand and followed up quickly on outstanding questions. Recommended.

j.

Friendly professional service. First time getting a place by myself was made easy without the stress which is what was needed. Thanks to Lucy, Laura and Kelsey

D. D.

I've used PP for lettings for years and have just sold two properties with them. My contact is Simon Joyce who is one of those people who always has plenty of time for you, no matter how busy he clearly must be. I've always enjoyed efficient and personal service (a rarity these days) and found the advice I've been given to be solid and reliable. I'd highly recommend PP to others.

S. A.

Thanks to all those who helped with my garage issue, it was a hazard that could of lead to someone getting hurt, just glad you sent those good contractors to get it all fixed! Thank you! :)

M. C.

Very good accommodating apartment they provided with excellent workmanship. Would be happy to recommend them to anyone.

g. l.

A very professional comprehensive service with lovely helpful staff, very efficient too, I would highly recommend them.

K. L. B.

We're really happy with the service of Properties Letting Agents Derby and are excited about our new residence. Thanks guys!

J. J.

Great service and friendly staff. I've been renting a property with pp for over a year and had no issues.

J. a. J. E.

Cope & Co found us excellent new tenants remarkably quickly. An impressive, friendly service.

M. D.

Very impressed with the Professionalism of the company and I really look forward to working with, and doing business with them in the future.

t. c.

Great experience dealing with such a professional bunch of guys! Would highly recommend them for your property needs!

E. C.

I recently rented a property with Professional Properties. The process was simple and without any complications.

A. Y.

Really great service - really smooth moving process - highly recommend.

Y. K.

Recently got a job at the Royal Derby Hospital and looked through Rightmove to rent a spacious flat. Professional Properties were quick to respond to all my queries and guided me towards a smooth move in all the way from India to UK. Very Flexible with their viewing options including Video Call and on-the-spot Recorded videos if one can’t view in-person. I highly appreciate Kelsey, William, Joshua, Paula and everyone in their team who made this journey smooth and delightful for me.

S. M.

Such a great lot of people. Great to work with. Very polite and always offer great advice. Nothing more to say. A pleasure!

D. M.

Have been with PP for many years and have nothing bad to say! Keep up the good work. Thank you.

K. P.

Rented with professional properties for 3 years. Absolutely brilliant service! Thank you very much!

I. M.

Great service provided, had a great experience with Ann and the team at PP! See you again soon!

D. N.

Been a landlord with professional properties for 4 years, never had any issues. Great service.

R. M. A.

They are quick in their process. Responsive. Super fast.

S. C.

As a landlord, the team looked after the whole letting process & look after the management too. Very good service & staff.

J.

William Quinn did a grand job of moving us in to our flat.

J.

During the whole lettings process they provide a great service again and again. Professional by name, professional by nature!

R. H.

Great advice, guidance and service offered by Simon Joyce with a wealth of experience and background in the local area.

T. W.

I can’t recommend this company enough, we have been in the property rental business for many years and with getting busier and busier we decided to use a letting company, and we decided on Profesional properties to let and manage our properties, all I can say is it’s the best firm we could of picked, I highly recommend these to any landlords out there, Simon at PP is such a nice bloke to get on with, he does a brilliant job from coming out to our properties to getting them marketed and let, and the communication and hard work from the rest of the staff at PP is excellent, they keep us informed on all applicants, and there vetting is so reassuring, this gives us more time to maintain our properties and keep the tenants happy, so if your a landlord with properties to let give PP a try you won’t be disappointed, I’d like to say a massive thanks to Simon and the rest of the staff at Proffesional properties for managing our properties, and their excellent work.

B. B.

Very trustworthy company, I would recommend to anyone in Derby looking to rent or let.

K. W.

Excellent customer service staff are very helpful. Compared to my previous letting agents who had very poor slow customer service.

C. R.

Very impressed with this letting agency and all the staff who have helped us. Highly recommended!

A. M.

Let my property with some very nice Derby students! Couldn't be happier! Thank you!

H. B.

Really helped me through the whole process, couldn't recommend enough!

B. S.

Very helpfull staff and are friendly too. Good selection of properties.

P. C.

I can't fault this company. Very helpful.

D. M.

Very quick with responses and ensured a smooth move into my new flat.

I. B.

Great team very helpful would recommend to any one thanks for all your help

K. L.

Great professional agency with excellent customer service.

G. R.

Excellent service from Terence, Jane and all PP team. I would strongly recommend them to any landlord or tenant. Best wishes Gosia and Greg

X.

Extremely helpful advice, no bluster or waffle, decent and honest

P. S.

Great service, pleasant staff, overall 5star performance! Cheers guys.

A. L.

Great fast and professional service !

J. Y.

Highly recommended to anyone in Derby looking to rent! :)

P. A.

Very happy with the service we receive.

A. H.

Great letting agency 👍

A. N.

Closed today although website shows as open

C. C.

Fabulous staff and a very professional service.

N. C.

The best in Burton.

K. J.

Good team work

J. N.

Our experience of dealing with Professional Properties since we joined them has totally lived up to their name. They have been most helpful in ensuring our tenants and us have received the most understanding and professional care. I would like to thank both Laura and Scott for their understanding approach to dealing with a recent issue which was resolved quickly with the minimum of stress. Keep up the GOOD work!!

N. Y.

Professional experience

P. L.

OK

I. H.

C. F.

A. A.

h. k.

T. K.

It is our first time renting and we've had such a great experience with Professional Properties. William has been absolutely brilliant throughout the process, including pointing us towards the gorgeous property we are now living in. Lucy was also amazing, helping us to get everything sorted quickly and efficiently, so much so that we had the keys less than 4 days after the initial viewing. Professional properties are a pleasure to deal with and I would not hesitate to recommend them to anyone.

T. H.

Popped in on the off chance and spoke to Simon Joyce . I explained to Simon what my needs were , he took time , patience and effort to impart his knowledge on to me . His professionalism and enthusiasm went beyond my expectations of most property agents . Thank you so much.

D. T.

Hi, It is a pleasure to have the opportunity to comment on the service we have had from Professional properties. Things have been rather mixed from our side but we have always worked with people like Steven and Laura to make our rental as smooth as possible. Steven has provided and exemplary service acting as a bridge between us, the landlord and the trades when required. All jobs have been acknowledged, progress informed of and carried out to a good standard. Steven is always kind and professional enough to follow up each time to ensure a satisfactory outcome has been achieved. We greatly appreciate your diligence and professionalism. Kind regards Dave Tait

M. H.

Thought would take the opportunity to mention Steven Fletcher of Professional Properties in Derby. Have spoken to him many times over the last 5 years and have always found him to be friendly, professional and very helpful. When I have to call PP and Steven answers I know that my enquiry will be handled well.

n. S.

Unfortunately encountered a significant leak more than one time, the team arranged for contractors to attend each time. The final time resulting in the water being turned off for 24 hours. Scott at PP kept me updated on the state of play, explained what would happen if a repair couldn't be sorted that day, he followed up the day after repair to make sure everything went well and informed me of the next steps. I was losing faith a little given the amount of times the issue has occurred (not the fault of PP ) However, the outstanding service from Scott restored this completely. Just one example of a great team of people that have managed my tenancy.

E. G.

I could not have asked for a better experience. Professional Properties Derby went out of their way to accommodate us (literally and figuratively). The customer service was excellent from the beginning and throughout. Our personal situation in moving was perhaps a little outside the norm. Even through 'unusual' or unique circumstances, questions and requests the team engaged with a friendly and professional disposition. Very satisfied, indeed. I cannot recommend them enough.

T. M.

Scott and the team have managed my property in Ilkeston for the last two and a half years; what attracted me was that they were flexible enough to manage both a residential and commercial property. They've done a great job to date, encouraging closure on outstanding tasks and providing sensible options to keep both us and the tenant happy. I've no hesitancy in recommending them onwards.

T. C.

I recently bought a property with a tenant in situ and asked Professional Properties to take over the management. It was dealt with efficiently by Laura Clarke who made the process easy and smooth. I have now decided to bring my portfolio over to Professional Properties and would like to thank all of the team for their help so far!

E. W.

Such a lovely company that made moving as stress-free as possible. They made sure that any old or damaged items were replaced and set up before moving in or on the day and even gave me a bottle of Prosecco and a card for moving in which just adds a lovely personal touch. I love that you have an online account with all your documents and can report any issues through that so you feel like you're in safe hands if anything does go wrong.

S. R.

The whole team at Professional Properties are amazing! They manage my Derby student property to a very high standard! They have been a pleasure to work with and have made my job as a landlord a lot easier! I've been very impressed with the whole team, but especially Simon. He's very knowledgable of the local market and has gone above and beyond what I expected! I would definitely recommend them to any other landlords!

D. P.

Professional Properties have been managing agents since 2007/2008 for the two rental properties I own. Generally speaking I have found them to provide very good service. Inevitably there have been issues over the 12/13 years but when I have raised concerns they have always been acted upon with professionalism and understanding. They appear to have excellent knowledge of the Rental market in general and particularly within the Derby/Burton areas. My own philosophy is that any reported property issues should be dealt with promptly and I believe Professional Properties share this view. I would recommend them to Landlords, prospective Landlords and Tenants.

J. H.

I tried several agents in my search for a flat to rent in Derby. It was only when i arrived at Professional Properties that I found an agent I could trust to understand my requirements and match them well to available properties. I went from finding nothing appropriate after two weeks of searching to identifying five potential homes in just two days. Property summaries and photographs were accurate and recommendations from the agent matched well the criteria I'd given. Paperwork and handover were very smooth. When I identified a small plumbing issue after moving in, the response was fast and thorough. They've also asked my permission carefully before taking each step in the process. Altogether I feel that as a tenant that I'm being treated with as much care and attention as a client letting a property. Great service all round.

m. b.

Rented a student property near Ashbourne Road with Professional Properties the process from booking to moving in was seamless. Came back to me regarding the deposit extremely quickly. I would highly recommend to all students! “

M. T.

Laura was really helpful, friendly & supportive. I would highly recommend this company.

N. W.

Excellent service, they know their stuff from a landlord's perspective and Paul Wills is exceptionally helpful! Highly recommend!

R. M.

Been tenants for 2 years now and professional properties have been providing us with great service. Just last week our boiler has broken and Paul made sure that immediate action was taken. Thank you very much.

Z.

I have had a very positive experience dealing with Professional Properties; efficient, patient, friendly and above all professional. Thank you to everyone in the office and in particular to William. I have no hesitation in recommending Professional Properties to friends, family and anyone else searching for a property.

R. S.

I have used the services of Professional properties and particularly Simon Joyce for almost 20 years. During which I have come to trust and rely on his expertise with regard to the local rental Market, and always run any prospective investment property by him before I proceed. Some other local letting agents I have tried over the years, often seem to over promise and under perform, with overly optimistic rental assessments to get your business. Shortly there after they to then call and pressure you to lower the advertised rent by large amount. By contrast Simon's assessments are spot on what can be achieved in an acceptable time frame and the tenants put forward have been more than satisfactory. Subsequently Professional Properties are always my first port of call when looking for new tenants and would not hesitate to recommend them

S. C.

Professional Properties have been great. The transition and communication is always great. Anything we didn't understand was explained. Both Kelsey and Lucy were very friendly and approachable and did there up most to be reassuring and efficient. No hidden/extra unexplained fees. Really really happy to be back with professional Properties after a massive disaster with my previous property rental company. Thanks again

F. M.

I had the best experience possible. It was my and my wife first rent, since beginning they were very attentive and explain everything to us. We needed it a little fast and they could do everything exactly how we need. After we moved, we notice a problem in the toilet, and they send a plumber to fix everything to us as soon as possible. Definitely I recommend them.

T. G.

excellent friendly service, Simon Joyce is happy to go above and beyond to help you with all your requirements Tom Grove

J. B.

Looking at purchasing up to three more rental properties in the next few months and have spoken to a few letting agents with average results... Until I found Simon at Professional Properties that is! He immediately inspired my confidence and I feel I can trust his advice. He's helpful and clearly knows the market, and answers my questions without being pushy. Looking forward to hopefully doing working with you as I'm going to need a management company moving forward. Thanks again... Brilliant 'hand holding' service so far! Jane

L. A. (. &. C. D.

We came or professional properties after using the so called market leading local agent for a period of time with no success and what a difference we found. The first agent were sending unqualified and unsuitable viewings and the marketing was really poor. No one from the office came to see our home (other than the valuer who we never heard from again). Simon and Nicola from PP were the opposite and handled all our viewings for us and made sure they took the time to find out if the home was suitable before booking in the viewings. The marketing was great and the videos and 360 tour really helped. Nothing was too much trouble and they helped us when the offer was accepted to get the deal through in 7 weeks. Thank you and if you’re selling in Littleover make sure you talk to these guys as they really care about getting you moving.

t. l.

I have been very impressed by the professionalism and attention to detail of the staff at Professional Properties. . . they have understood my slightly complex situation and responded very thoughtfully and the tenants they have found for me have been very suitable and really nice people. . . this is exactly the kind of service I was hoping for. . . I thoroughly recommend them and in particular Lucy Cope has been attentive and thorough during the whole process, keeping me fully informed and providing very useful advice and support. . . thanks. . . in the background the knowledge and experience of Simon Joyce has been very reassuring. . .a happy customer

O. K.

I have been investing in Derby from the beginning of 2019 and Professional Properties have provided flawless, continued support and help. Simon Joyce has been a blessing, providing recommendations, expert knowledge and valuable experience with everything I need to know. It is refreshing to have a team you can rely on and have your best interests at heart, I look forward to continue working with Professional Properties and Simon in the future. I recommend Professional Properties and Simon Joyce to anyone. The team have been extremely proactive with finding tenants, booking viewings and have managed to very quickly fully let both my properties. Thankyou Professional Properties for your fast and proactive service.

J. S.

We were tenants for 1.5 years; our rental property was managed by Professional Properties on behalf of our landlady. The service we received as tenants was fantastic; always supportive and professional. A special mention to Kelsey for looking after us and for always being accommodating and helpful. Thank you.

c. b.

Have been with PP for seven years now. In this time communication has been good and any problems, maintenance etc has always been dealt with efficiently. On occasion of things going a little awry there has been good, realistic advice and solutions provided. The experience has always been best when there has been a continuity of contact regards the property/letting, and I am very grateful to Chris A for his advice and work on my behalf. I think the new initiative to have a continuity of team contact will hopefully address any issues previously encountered regards change of staff and loss of 'where we are at' type of knowledge.

F. P.

Kelsey at Professional Properties Derby was extremely helpful and organised. She was very responsive to our queries. I felt that they were very organised and professional which helped making the move less stressful. Also received a bottle of prosecco which was a really nice surprise!

R. N.

Being a first time landlord, coupled with moving abroad, I'm trusting Professional Properties to look after my house! A tenant was found a month after the letting went live, so I feel this is a very good reflection of the company. I've found the staff to be courteous and understanding as it's not easy to navigate the myriad of landlord laws and regulations alone. No hesitation in recommending them to other landlords!

E. L.

I am an overseas landlord and therefore finding the right agent is important to me. I had my property looked after Professional Properties for a couple of years. Due to unfortunate event, my tenant stopped paying rent for the past 9 months. During this period, I had excellent support and more importantly patient in dealing with my case. Such as getting necessary documents and evidence for my solicitors in support of getting an eviction notice. Kudos goes to James Cope who have been dealing with me for the past few months. And especially having the patience in being at the property twice waiting for the bailiffs for the eviction process to take place. James has been very responsive in his reply which is important to me given the different time zones we are both in. Finally the nightmare has ended and I look forward to future with Professional Properties in finding new tenants.

R. N.

We have worked with Professional Properties for over 15 years and the team have consistently excelled across all aspects of the fully managed service provided for our property portfolio. Everyone is extremely friendly and helpful and the continuity of staff is a testament to the company environment, whilst ensuring an incredibly personal service. The team are knowledgeable, competent and pro-active, giving us every confidence that both our tenants and our properties are being taken care of and our investments are being protected. In such a rapidly changing marketplace, the advice and experience offered, regarding all areas of property letting, is invaluable.

F.

My flat is managed by Professional properties and they do such a good job. Kelsey is always so responsive to any query and always gives a prompt helpful reply. Thansk also to Lucy James & Chris. Great team and great service.

G. G.

My first time renting and dealing with Professional properties - the experience was flawless. William Quinn was such a huge help and reassured me every step of the way, I’m so glad I went with them, 100% recommend. Thank you

R. T.

Incredible experience using PP! They were always available to help and sold our house extremely fast! Nicola & Lucy were very kind and helpful through the whole move! 10/10 service!

D. P.

I rarely have any issues, but I had one today, my fuse box had died on me and as a freelance / contract programmer I often work from home, that was this morning, and this afternoon I'm back up and running, great stuff!

B. d. J.

It is difficult to imagine how we could have had a better service from Professional Properties when we were renting out our apartment in Derby; not only their attention to detail but also their knowledge and experience and advice were invaluable. Thank you in particular to Simon who took personal care of us and to his colleague Courtney. If you have a property to rent out in Derby or nearby you really cannot do better than contact Professional Properties, who fully live up to their name! and with style and very good personal attention. Thank you

M. B.

Great, experienced, and very knowledgeable property lettings manager in Derby. Simon will look after Your properties, and he makes sure You will buy them in the right areas.

S. M.

This is the best agency I have been with in the 16 years I have been renting. I spoke to kelsey first who was very informative Lucy and Daniel who again where very helpful and informative. Referencing was fast and they are super quick to respond to any queries. Highly recommend going through these. Sarah and Mike

H. M.

I have two properties managed by Professional Properties, and I cannot praise them enough. Nothing is too much for them. They always make me feel like I'm their priority. They take care of everything they have to, and even some things they don't have to. I have complete trust in everything they do from finding good tenants to collecting the rent, keeping on top of the Gas/Electric certificates, inspections, maintenance and repairs. Everything. I have asked the team to start looking for a third property for me now, such is the confidence that they give me. I live in Mansfield, but will only buy in Derby as I would not wish to rent out a property that wasn't managed by Professional Properties. Thank you.

D. M. G.

The staff at Professional Properties are second to none. Through no fault of theirs, I've been dealing with a difficult tenant and the team at Professional Properties have helped in every possible way. Kind, courteous and understanding, the team are willing and able to go the extra mile to make a real difference in what has been a stressful case. Thank you so much, I appreciate everything you've done!

d. b.

Jane Mason and professional properties have been amazing after the worse 18 months with more than just covid they have gone the extra mile to help me and I Cant thank Jane enough x x x would 100% recommend to my friends and family

A.

Absolutely fantastic company. Simon has been very helpful, sharing his knowledge and providing a lot of advice. Clearly an expert on the market across the whole of Derby. Strongly recommend speaking with professional properties if you have a place to rent. I look forward to continuing to work with Simon and all his team in the future.

j. r.

Since we left our old property with different agency,this agency felt like a breath of fresh air.Friendly staff, blilliant service and always here for you if you got any concerns or issues. I highly recommend them to anyone who's looking for a property

l. g.

The team have been extremely helpful and responsive since the beginning. All members of staff that we have come across were super friendly and polite, plus the whole process of renting happened quickly and smoothly. The team have since checked in to make sure we are settling in okay. Great service!

O. C.

I’ve had a great experience with Professional Properties. Really pleased with the service and will continue to recommend to others. Their staff made the process so smooth and simple, I didn’t have to worry about a thing!

A. P.

I have worked in conjunction with Professional Properties for the past year or so and have found them an absolute dream to work with. They make my life easier by being the Letting experts the industry needs. Fantastic staff members in the likes of Lucy and Laura whom i deal with daily and they really do go a long way in helping potential tenants secure their new homes. Keep up the good work.

S. R.

I am a landlord based in London and Professional Properties have managed a large purpose-built block of flats in Derby for me since 2001. I have always been very happy with the level of service offered by PP. They have made sure that the property is in good condition which means my tenants are happy to stay. The team at PP is friendly and responsive and Simon, in particular, knows the property inside out. He has been my main contact since I purchased the property and has taken a personal interest in the property. Thanks again to the whole team!

F. s.

As soon as my contract is up with my previous letting agent I will be coming over to this agent. All the staff are super professional definitely worth a visit as a landlord and a tenant looking for a more personal service.

L. T.

Had to share my experience of Professional Properties! It's a refreshing change to meet down to earth people who tell you what you need to hear rather than what you want to hear! They have managed my property for just over 6 months and I'm made to feel like I have a 100 properties and am a valued customer. A Landlord has their own Property Manager who you really get to know and they are interested in you as a person rather than a figure on a spread sheet. There's no stress and I know I can relax with the repairs team :-)

V. O.

I recently moved in to my 5th rented property and Professional Properties are by far the best agent I have used. Everyone was a pleasure to deal with and although I had a couple of maintenance issues going in to the property, they were sorted as quickly as possible by the brilliant team. I will be recommending to any of my friends who look to rent properties in the future. Thanks again!

C. S.

Best service I have received from an agency in Derby for a long time. I am particularly impressed with their knowledge of the current legislation to keep us landlords compliant. I will be instructing them on my new build properties as soon as they are available for marketing.

J. W.

I've recently started property investing in Derby and out of the letting agents I have met, professional properties have been the stand out for me! Simon Joyce was more than happy to sit me down and offer a detailed insight into Derby and its surrounding areas, and what would work for my current situation. He also explained the managing service they provided, which sounds like they go over and beyond what is required, providing full support and keeping you updated in this ever-changing marketplace. I look forward to working with Professional properties in the future, and recommend them to anyone who is new to the area.

K. h.

Professional Properties offer an organised, knowledgeable and professional service. I have worked alongside them for 6 years where they have a dedicated rental and sales team. Between them they have many years experience within the industry and this shows when dealing with new or challenging situations.The staff are very experienced and friendly, offering a high level of customer service. I would highly recommend from a landlord perspective to consider Professional Properties and also as a potential tenant.

K. R.

We have been with Professional Properties for 18 years as a Landlord. That speaks for itself! The staff are great, and to my amazement always remember my name when I see them. They have just found us a new tenant and everything went smoothly for us and the tenant.

C. T.

This was the easiest and straight forward moving process I’ve experienced. They have answered all my questions the same day, and none of my requests remained unaddressed. Really professional, I truly recommend this agent.

A. S.

I have found professional properties live up to the name and can confirm they are very professional in all aspects of property marketing. I had tried several other agents but none have come close to the service i am currently receiving from Professional Properties

S. A.

Met with Simon last week as considering buying an HMO in Derby. Found this company to be both professional and friendly. They gave honest answers to questions and Simon was very personable / easy to get on with and had a good understanding of the local market. If I do go ahead & purchase in his area, I would feel very comfortable with Simon managing the property on my behalf.

I. V.

I was really struggling to find a nice place to live with my partner- but professional properties showed me the perfect place! Many thanks to will quinn the estate agent- who was instrumental in finding our new home 😃

R. C.

Had a great experience with the company; Laura in particular made me feel welcomed, and really helped me on my journey to find the perfect property.

K. c.

Moved in to our new property over the weekend. The application was a smooth, quick process and my partner and I was kept updated frequently! Over all we had an easy, stress free house move! Thank you professional properties!

A. L.

I am so grateful I found these guys, especially Simon. They are very honest and go above and beyond to help you. Being based 100miles away from Derby, I needed a great team who I could trust to help manage my property business. Thanks to Simon and the team, I now have that :)

J. M.

All landlords must recognise that things are likely to go wrong from time to time. I put my flats in the care of Professional Properties and I have no cause to regret my decision. When I was faced with a tenant who was less than reliable, the team acted swiftly and efficiently. I would not look elsewhere.

I. R.

With being a post grad student and moving to a new city, i was slightly nervous about finding the right accommodation. Professional property erased these fears, and i found dealing with them was a great experience and i love my flat. Everything was handled swiftly, will be recommending to friends and others. Thanks

V. Y.

Very professional company, I will continue to work with you in the future. Very happy with the service I got. Thank you to Scott, Tom, Simon, Kelsey, Lucy, William and Joshua. Would highly recommend.

N. G.

Review Part 2 , After previously leaving a review about how Pro Prosperities have let my student houses at such and early part of the year and the rent being collected without much fuss and too a high standard . This review concentrates on the other part of Pro Properties business the maintenance and up keep of my properties which is on going , and staying ahead of the game ready for the next student year and beyond that . Mr Steven Fletcher organises the ongoing maintenance side with all the contractors and the right contractors , Pro Properties has it's down maintenance company which carries out work to a high standard which I can personally vouch for as I have seen it for myself personally , so there is a person of contact all the time if there is any issues which Steven Fletcher does to the Tee !

G. S.

I was really hesitant with dealing with an agency as I had heard mixed reviews but I couldn’t have been more wrong! The whole process was really smooth and I felt at ease with updates the whole way through. The contracts team were so helpful and responsive, Laura and Lucy worked really hard to make sure I got in before the deadline I had given. Couldn’t recommend more!!

B. C.

Simon Joyce deals with the lettings at a block of flats we own in Derby. He is very professional and pleasant to deal with and more importantly has managed to let our flats quickly to excellent tenants.

A. M.

Simon has superb knowledge of the Derby market and we have felt totally assured of his advice, resulting in many years of Professional Properties retaining our block management of our Apartments.

L. &. D. M.

Team Bravo at PP have been super helpful throughout the application process and move in. Theyve quickly dealt with any issues we've had and always kept us informed. Steve and Kelsey have been brilliant! Thanks team! 🙏🏡✨

S.

The Professional Properties team presents an efficient and effective communication with their clients. Their website is very useful when you become a client and receive your account.

S. A. M.

I have rented off professional properties for many years. I feel reassured knowing if I have any issues I can contact Scott at Derby who is always on hand to advise and action.

A. G.

Just want to say a huge thank you to Ann Teale the Student Manager. Nothing was too much trouble in helping me and my friends find a property for next year. Thank you Ann I would not hesitate to recommend you and your company.

V.

Recently rented a property though professional properties, very friendly and helpful with all my questions and queries, William was brilliant, everything handled with minimum fuss. I look forward to my time with you 🙂

P. S.

Excellent professional service, everything went so smoothly, would definitely recommend and use again.

C. D.

I've been with professional properties for over 2 years and I cannot complain about the service they provide. Always professional and very helpful with any queries I've had in the past! I'd reccomend professional properties to anyone who are looking to rent a property.

J. B.

The change was so easy from my old apartment to my new one, only problem we had was when it came to 10am and no one was there to let us in but that wasn't an issue as i'm fully aware what morning meetings are like. Will recommend and be using your company again thank you so much for the help

E. B.

Just wanted to say we had a leak over the weekend and reported it to Professional properties who sent out DLC Property Services They were fantastic and sorted it really quickly. Just waiting for fence damage to be repaired now and have every confidence that Professional Properties - The Letting Agent will sort it quickly. :)

G. L.

Great service and professional team indeed! In no more than four days, everything was set up and I was given very specific information via email and a website account for every step of the application until I moved into the house I rented! Thanks a lot guys

A. C.

Fantastic agent. I put my student property with Professional Properties to let after having no joy with another local agent and they let it within 4 days. Excellent service, great team. No hesitation to recommend this agency.

D. M.

Simon from Proffessional Properties has been brilliant and definitely has a lot of knowledge of Derby. We are looking forward to doing business with him. Thank you once again. Darren and Sofia Matthias

A. B.

My husband and I rented a beautiful flat in Derby. The process was easy and smooth, they agreed to let us see the property twice, as the first time we were unable to check a couple of things due to the previous tenant. The team was very professional, responsive, accommodating and nice. The cherry on top was the Prosecco and card the day that we moved and the phone call around a week later to check in with us and see if we had any issues. Strongly recommend them.

C. D.

Very friendly professional staff. They helped us get rental accommodation very quickly and we have been very happy with the service we’ve received

T. C.

What a fantastic help Ann was. Me and my friends were looking for a house and Ann the Student Manager was so helpful. Would not hesitate to recommend this company if you are looking for Student accommodation for next year

s. r.

I have great experience with Professional Properties. They were quick and responsive in finding a shared flat for me.

P. B.

Really nice people to deal with! They have a cracking graphic designer who has done caricatures of all their staff on emails! Very reasonable prices and no hidden Ts & Cs. Recommend if you want a student property!

S. D.

Really friendly, helpful and caring staff. They got us moved in quickly and have dealt with us extremely professionally. We cannot thank everyone involved with the move enough.

N. G.

landlord of Multiple Student Properties ! After switching to Professional Properties earlier on in 2019, they have managed to do that three other letting agents has not managed to do yet and fill my houses , my three previous letting agents talked the talk but never got results and couldn't manage students , where as Pro Properties do both , let and manage to a very high standard and my stress level as a landlord has reduced massively . Simon Joyce the lettings Director has advised me on a few keys points on getting my houses readY with out having a hidden agenda or costing me a fortune not like one previous agent who i had used in the past who had hidden costs , so Hats of to Him and Pro Properties for practicing what they advertise their business as !!! PROFESSIONAL ....

S. H.

Absolutely lovely company, both Kelsey and Will were great to talk too and really helped us with finding a new place to live on short notice.

B. M.

Dealt with Will at Professional Properties to rent a flat for me and my friend. Excellent service and would highly recommend!

N. C.

I feel confident that our rental properties are in good hands with pp on their fully managed option and would recommend them to other landlords Thanks to all the team who support us with our properties

A. C.

Rent a house for foreing people in UK is not easy, but they help you in everything. I recommend this Agency to rent a house in Derby. They are great!

J. T.

Delighted with the team, let out all 12 studios within 2 months of completion. Minimum of fuss, thoughtful choice of tenants and great rents. Quick responses to our constant emails and calls. Would not hesitate to recommend Professional Properties. Thanks to you all, well done!

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