Reviews of Factotum Letting. (Real Estate Agency) in Edinburgh (Edinburgh).

Factotum Letting

61 Reviews

34 Comments

Real estate agency

Real estate rental agency

63 Dublin St, Edinburgh EH3 6NS, United Kingdom

Description

Information of Factotum Letting, Real estate agency in Edinburgh (Edinburgh)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Factotum Letting

Reviews of Factotum Letting

A. S.

Factotum is a very competent and supporting agency. In the advance of our semester abroad they helped us a lot to find a suitable apartment. The service during our stay has also been excellent. There were some tiny problems with he apartment throughout the time, however Factotum replied asap and help was organized as well. Overall, the apartment was clean, nice and cozy. If you plan to stay in Edinburgh for a while, I definitely recommend you to stay wit Factotum.

Y. K.

This is the second property we have stayed in from Factotum and we loved our time there. The team were very responsive and are professional at all times. If you are looking for somewhere to stay in Edinburgh then Factotum are the perfect agents to take care of you!

Z. A.

I previously rented a flat managed by Factotum, and feel this review is definitely a little over-due! The flat itself was in the centre of town, in a very desirable location, and at a very reasonable price too. The flat itself was quirky but lovely, and when problems arose, such as damp in the flat, or keys for the new entrance gate, our letting agent did not hesitate to get it sorted as soon as possible. I have read mixed reviews about the company, and was slightly dubious about renting, but had nothing but first-class service before, during and after my tennancy. Stacey was in charge of our property and went above and beyond her duties to make sure we had the best tennancy experience possible. She is incredibly efficient and hard-working and resolves to get problems fixed as soon as possible. I feel that with many letting companies, it depends on who manages your flat, and we struck lucky with Factotum. I would not hesitate to rent from them again!

K. M.

Mixed results at the moment but not really impressed. I've now moved in to a flat I was shown when I initially walked in, to the agents credit, the day it was advertised - the result has been great, but it's been despite the lack of effort on the part of the agent. Every aspect of the process needed to be initiated by me, even signing the lease, paying a deposit, etc. No agent was even present when I asked to view the flat - they sent me here and didn't even bother to tell me it would be the landlord showing me around. Fortunately for me, I live above my landlord, who I've now met a handful of times and actually had helpful and delightful conversations with. I'm not going to leave a horrible rating but - at some point you have to wonder, how useful are letting agents like this?

D. D.

We rented out our flat for a year through Factotum from August 2015, having used another very prominent agent for many years previously. The service has been very professional and prompt throughout, and the flat was let out for more or less the whole period. They were always very responsive and always "went the extra mile". I would unhesitatingly recommend Factotum and I will be using them again at some stage.

F. O.

I used the services of Factotum during 3 months in a temporary stay in Edinburgh as a tenant. They were very profesionals. They help me inmediatly when I had any problem with the house. I am not British, so I was worried about what I was going to find when I arrived the letting appartment, but I can honestly say that what you see in their web site is what you get! the house was impressive, new and comfortable. Dave Quinell was very kind every time I talked to him and I had no problem at all with payments or deposit refund. If you go for a short stay to Edinburgh I defenetly recomend factotum as short-term letting office. Thanks.

J. A.

I've let my flat through Factotum since 2008, and though property managers come and go, I've been truly impressed by the efficiency, kindness and willingness to help by all of them. If you have a property to let, I'd certainly recommend them.

K. R.

Absolutely amazing. Needed a place on short notice and Rachel was swift with that. The apartment was clean with all amenities available and at a great price. If you’re looking for short or long term, do give them a look!

F.

As a tennant I recieved excellent service from Factotum. The staff were very friendly and they solved my problems quickly and efficiently. I would definitely recommend to anyone who is looking for a reliable and helpful agency.

E. F.

As along term tenant I let a flat via factotum. All the time communication was friendly, cooperative and easy. Factotum is a small Family company and thats what the very friendly and careful staff is transporting. I just can recommend 110% ;o)

R. W. M.

I have worked with Factotum for over 15 years and they continue to surprise me with their excellent service. From the landlord's perspective they provide everything that is needed and solve all problems that arise. I can't recommend them highly enough.

J. d. M.

Factotum have been our letting Agents for nearly 20 years.They have done a fantastic job in this time, finding good tenants, managing the property and any issues that can arise and keeping both tenants and us as owners very happy. The business is staffed by a great Team of professional, hard working and efficient people. Their communication systems are first class at all times.Transfer of payments from the tenant are handled quickly and accurately. We highly recommend their services and professionalism to any potential landlord or tenant.

N. S.

Flat was great, and in a brilliant part of town, Factotum were very professional and fast in all the communications we had. Repair / maintenance work was done swiftly and to a high standard. Greatly recommended.

J. W.

Excellent in every respect. Emma was the Property Manager for my lease and I always found her to be professional in every respect. First class......would highly recommend.

K. M.

Needed to rent a short let flat in a hurry and Rachel provided super professional help. Love the flat and how patient and helpful my agent is.

S. H.

I have been dealing with Factotum for several years almost all the time through Ms. Charlotte Bushby whom I find extremely efficient and competent , she deals with all events promptly and fairly to both Landlord and Tenant , it was a pleasure dealing with Charlotte Bushby all this time and doing business with her and Factotum is totally recommended .

C. C.

Very helpful staff, they listened to my needs and solved any issues quickly and efficiently. Great company to rent through. Highly recommend.

M. B.

Just moved out a property and had no issues at all. Emma was fantastic and always happy to help. Wouldn't hesitate in recommending

S. W.

Efficient and professional staff. Communication is great and we always get quick response to any questions/issues. Would highly recommend.

O. T.

Great people, very helpful and professional. No problem to big, would definitely recommend!

A. F.

Great service, wonderful people. Delivered what i needed. Many thanks!

M. W.

Woof

c.

We first became familiar with Factotum in early 2021 when we booked a one month stay in Edinburgh for my PhD. Unfortunately, due to the COVID pandemic, that initial booking and a second booking, had to be cancelled. Factotum and their staff were tremendously accommodating throughout. As restrictions finally started to ease and the new semester approached. Factotum worked with us to secure a property that would work for us. We moved in on September 1, 2020. The friendly staff helped us throughout our journey, immigrating to the U.K. Our timings were not the timings allowed by the government and regulation, so our initial stay of a few months, turned into an extended stay of 9 months until we were able to secure a permanent home. Agne, Olivia, Lora and the rest of the team were amazing! I can highly recommend Factotum for letting in Edinburgh.

A. F.

Excellent service

J. F.

V. T.

R. M.

M. O.

I have rented from Factotum for several years. I found them fantastic agents. Issues were dealt with really quickly, even on a weekend I had an emergency number and they responded immediately. My property manager was a lady call Jill Slight who I was very impressed by. Highly organised, polite and very efficient. I have recommended Factotum to all my friends and work colleagues. Thank you.

D. R.

Having rented with Factotum both short and long term I can confidently say they are my favourite letting agent I’ve dealt with. All flats I viewed and/ or rented were immaculate. Any issues I had were dealt with very swiftly and professionally. Always greeted with a friendly face or two in the office, even after I’d locked myself out of the flat for the fifth time! Would highly recommend.

J. C.

Got an amazing experience while in Edinburgh thanks to Factotum. The team is super professional, responsive, and always ready to help finding the best place for your short or mid-term stay. Special thanks to Agne and Rachel for the great support.

M. C.

We booked a stunning property on Great King Street (2149) for five months over autumn and Christmas with Factotum. Would highly recommend for anyone who loves unique properties with character and historic charm. The most modern element of the apartment was the stunningly appointed bathroom with rain shower and beautiful (and separate) claw foot bathtub. The wood-panelled living room is incredibly atmospheric and will make you feel like a Jacobean Laird when swilling drams next the the enormous open fireplace. Factotum were kind and responsive throughout - we're already booking in our next stint in Edinburgh with them.

T. B.

I was looking for a short term let in Edinburgh. Factotum had a good range of options. When none of my choices was available, the staff at Factotum went out of their way to identify a property that met my needs. Service throughout was professional and friendly. When I had a couple of snags they were responsive and always followed up to make sure issues were resolved - even staying late in the office on one occasion to make sure everything was OK.

S. P.

We had a really good experience working with Factotum. We stayed in two of their properties and both were lovely and fairly priced. The people we worked with at Factotum were responsive and helpful and understanding (e.g. about late checkouts). Definitely recommended.

K. K.

I have been letting my property with Factotum for little more than 2 years now and I have found them to be nothing but helpful, friendly and efficient. Olivia and Emma and his team are approachable and know their business well. Being new to letting, I often need to ask questions and have always detailed and helpful answers. Thank you Factotum. I would recommend this agency with all my hearth.

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