Reviews of Rettie & Co. Edinburgh Lettings. (Real Estate Agency) in Edinburgh (East Lothian).
Rettie & Co. Edinburgh Lettings
4 Jamaica St, Edinburgh EH3 6HH, United Kingdom
Description
Information of Rettie & Co. Edinburgh Lettings, Real estate agency in Edinburgh (East Lothian)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Rettie & Co. Edinburgh Lettings
Sunday
Closed
Monday
9 am–5:30 pm
Tuesday
9 am–5:30 pm
Wednesday
9 am–5:30 pm
Thursday
9 am–5:30 pm
Friday
9 am–5:30 pm
Saturday
Closed
Reviews of Rettie & Co. Edinburgh Lettings
J. G.
We used Rettie for short term lets over the Fringe and had an excellent experience.
Vanessa was always quick to respond to emails and queries and the flat was occupied for July and August, which was a huge relief and exactly what we’d hoped for.
When Vanessa was away from the office Natalie stood in and again it was super to see how quickly she replied to my emails.
It all seemed too easy for the team and we’re very grateful for the hard graft they put in.
Until next year! All the best.
S. P.
My experience with the Rettie & Co. Edinburgh Lettings team was wonderful. Both my flatmate and I were treated with a lot of respect and care. At the 2 viewings that I have attended (Nicholson and Simpson Loan), the property managers have always been very helpful in giving us tips for our application. They have been so understanding and have been very patient with any and all questions that we have had. Due to the housing crisis, we have been very stressed and the people from Rettie & Co. have done a lot to help us during this process. One of the property managers, Kirsty was especially helpful during this time. I would definitely recommend for future tenants.
D. G.
Rettie did a great job of managing my flat over many years. They found an excellent tenant and ensured that everything went smoothly. I encountered no problems at all. Jessica went the extra mile in looking after the flat, securing necessary quotes for any work due and organising cleaning and handover. Thoroughly recommended.
A. R.
We've been letting out our property with Rettie for the past 5 years and cannot recommend Rettie enough. We've had the same Rettie property manager (Iwona) over the period and she is highly competent, diligent and professional. The quality of service has been fantastic and she has a great friendly attitude. There have been a few minor issues with the property over the years and Rettie have dealt with them quickly and professionally, and they've also always managed to get new tenants quickly and at competitive rental rates.
We've worked with other letting / property management agents before and it has been a nightmare; not the case with Rettie and it has been a pleasure working with them.
L. W.
We have rented a flat from Rettie in Edinburgh city centre for about 10 years. We have only had a good experience with Rettie. Rettie have been quick in communicating with the landlord and any issue we had, from leaks to broken furniture, was resolved very quickly.
Having heard horror stories from friends about other letting companies, we are very happy to confirm that our experience with Rettie has been exceptional.
We would also name drop our property manager, David Lamont. David greatly contributed to our fantastic experience as specified above.
If you are looking to rent a flat in Edinburgh it is our recommendation that you use Rettie and reach out to David.
I. J.
Thank you so much for your wonderful service - Rettie’s Edinburgh Team
Early and prompt response with real people on reception to take our call! Without that we would not have seen the property at all - and probably lost it.
A terrific relaxed, warm and enthusiastic tour about the property.
First class contract and approval administration process.
So all in all - 7 days flash to bang!! Wonderful - we are so looking forward to getting into the new house for Christmas!!
O. C.
My partner and myself rented with Rettie & Co for almost 2 years. Our agent was Iwona in the Edinburgh based office. She was fabulous! She is attentive, thorough and kind. Whenever we had an issue or question we got a response quickly and the issue was resolved within a decent time frame. Our landlord was also great and very quick to answer our queries. We had a lovely experience and would definitely rent through Rettie again and recommend them as a reliable agency. Thank you Iwona!
B. F.
The service I received from Rettie, specifically through the property manager David Lamont, was outstanding. He was not my original PM but took over the management of this property a couple of years ago and since then every time I needed something to be fixed, he responded quickly and resolved every issue.
I would definitely recommend Rettie & Co. for anyone looking for accommodation in Edinburgh
S. M.
The agents over at Rettie & Co., have been extremely helpful and supportive! We were able to successfully secure viewings through call for multiple properties. Our viewing agent - Kirsty was extremely welcoming and was sure to answer every question or query we had. I personally visited their office at 4 Jamaica St, and was very happy with the overall experience - a lovely staff member - Beth was able to answer all my queries. Admist the housing crisis, Rettie & Co have been welcome and empathetic towards us and guided us throughout the application process. Would positively recommend Rettie & Co., for any future tenants looking to secure a flat.
h. c.
Rettie's employee Kirsty is the most trustworthy, responsible, enthusiastic and kind lady I have ever met. She explained the details of the property to me in every detail during my rental and was very patient in helping me with everything I needed to see the property. All the communication with her was so smooth and happy, just like a good friend I have known for years. Her colleague, Alana, did the same, and in such a competitive market they both helped me to find the most satisfying apartment in a near-impossible situation. Their high level of professionalism, and their refined character are very rare. Thanks again to my best friend who, no kidding, found me a home -Howard Chen
D. D. S.
Had an incredibly pleasant experience renting with Rettie & Co! Extremely attentive and were very helpful throughout my tenancy. Highly recommend!
A. K.
I stayed in a property rented by Rettie for the past 5 years and I am really thought to pit stop here to share good things about Rettie and the kind of service they offered during my time in the property.
They are extremely good at their service, and they know how to value their tenants. I am so pleased to have Iwona Wolinska as my portfolio manager who takes care of the property and meets the tenant's expectations in a timely manner.
I would recommend people to give preference to Rettie and if you are lucky enough you might get Iwona or somebody similar cloned by Rettie to offer the same sort of service.
Thanks again Iwona and Rettie for their service.
I. P.
Having just spent a couple of days up in Edinburgh to facilitate a move up here, I thoroughly recommend Rettie's if you're looking for a rental. The team in the office were helpful both finding places and doing the admin for applications, in person and on the phone (while many other agencies I was lucky to even get through). The viewing agent was especially helpful, not just with practical info on the properties but on the local area(s), the city as a whole, the rental and sales markets and the application process.
I was particularly impressed with the virtual viewing for a property I couldn't make it to. I thought it would be just a quick video of the inside but instead it was a live tour full of incredible detail of the property, it's recent history, the facilities, the area...she picked up on so many things I wouldn't have even thought to check, and then went through a Q&A at the end. If you're sceptical like I was, don't be.
Thanks very much. Now all I have left to do is keep my fingers crossed for the applications!
D. C.
We're moving to Edinburgh from London and need to find a furnished flat quickly.Rettie have been easily the most helpful and proactive agent we have dealt with. In particular Kirsty Campbell has provided a lot of useful advice and information.
A.
From start to finish the team at Rettie & Co were the best agents I have ever experienced in Edinburgh. They are always friendly and helpful. Any issues in the flat my portfolio manager -Alana Shepherd always dealt with quickly. I have to move out the property recently, Alana professionally and friendly helped me with the check-out process. With her help, the vacating went smoothly, especially during this difficult time. I took good care of the flat during my tenancy, so the check-out inspection went well too. I have submitted the full refund of my deposit. All in all, the renting experience with Alana and the team at Rettie & Co is fantastic. I can only recommend them.
M. O.
Kirsty C. was a delight to meet and begin working with. She helped us understand how we can let a furnished long term flat to stay in during our increasingly longer trips to Edinburgh from the US.
S. K.
We were at our wits end trying to find somewhere to rent in Edinburgh after selling our house but Rettie & Co and in particular, Kirsty Campbell, stepped up to the plate.
Kirsty took the time to listen to our needs and find suitable properties for us to view in what is a very difficult market at the moment. She took the time to explain the current market conditions and was happy to meet us later in the day for viewings. All of the properties Kirsty took us to see met with our needs and thankfully she offered an alternative property which she then kindly met with us quite late the next evening for a 2nd viewing and which is the one we chose and are now happily living in! It is not somewhere we would have thought of and are extremely grateful that Kirsty did.
The whole process of renting a property with Rettie’s has been seamless and trouble free. Since moving in there have been a couple of maintenance issues with the flat but these have been resolved quickly and without hassle.
I would highly recommend using Rettie & Co if you’re looking for rental property in Edinburgh
N. S.
I've let my city centre flat through Rettie for 5 years and recently changed tenant. The quality of a the professional service from Rettie throughout has been excellent. Recently the sourcing of a new tenant and associated transition management was handled superbly by Rettie's Holly McLean who managed all the details including commissioning refurbishment work. Very pleased overall.
N. R.
Rettie & Co managed the letting of our flat in Edinburgh over the past 3 years. It has been a very positive experience and we can only commend them, and our agent Iwona Wolinska in particular, for their professional conduct and excellent communication throughout. If we ever again require the services of a letting agent in Edinburgh, we shall not hesitate to engage Rettie & Co.
D. M.
I have a small rental property in the Scottish Borders and since I live in Edinburgh I use Rettie & Co. to manage it for me. They do everything, which saves me endless trouble. When I first started letting it out they assessed the flat to check that it met all the legal requirements and brought it up to code. They clean the flat between tenants, replace any broken appliances, make any necessary repairs, and interview prospective applicants - all while keeping me fully informed. There is a very reasonable percentage fee and anything that needs to be done is charged only at cost. I get regular statements and all invoices when work is required. They are always available, helpful, and courteous.
M. A.
Friendly and efficient staff helped me get in touch with my old flat's new tenant after I posted some of my online shopping to the wrong address. Life savers.
K. N.
I've moved to Edinburgh for studies and was having some trouble finding somewhere to live. After some bad luck and uncomfortable experiences with other companies, Rettie really saved the day. I dealt with both Fraser and Ros, both of whom were very friendly and helpful at every stage of the process, from the viewing to moving in and beyond - and it was quick too. I've been in the property now for three weeks and I'm very happy with it. I would absolutely recommend Rettie to anyone looking to rent in Edinburgh.
M. W.
I have recently started renting a flat using Rettie and could not recommend them enough. The whole experience has been made so easy from start to finish. Chloe and her team have been unbelievably polite and helpful and truly make you feel like a valued customer.
D. M.
Being a student and looking for a flat in Edinburgh can be the most thankless task. Never did I think that the process of looking for a flat could be enjoyable but the team at Rettie have made a fantastic effort to help me find pretty much my perfect flat. Throughout it all they were incredibly friendly and professional with both in-person and virtual viewings.
Kirtsy, Danielle and Pippa made my life very easy and were incredibly helpful at every step. I cannot thank them enough for everything!
R. B.
If you are new to Edinburgh I would highly recommend renting with Rettie & Co. So far we have received a very high quality, professional service. They are highly responsive & have made the process of moving in the middle of a pandemic so easy (right down to providing a video tour of the flat when we were unable to travel to view it ourselves). We are so happy with our new home & cannot thank the team enough (especially Pippa & Weeris).
V. R.
It was a real pleasure to meet the Rettie team. Seriousness and kindness.
They managed my renting process from a distance, while I was in Italy, making everything really simple.
I enjoyed a lot my stay in Edinburgh in a beautiful studio-flat, clean and comfortable.
I think they are the best agency in the city.
D. M.
Excellent experience as a tenant. Most of the times you feel as an expendable resource with RE agents, Rettie made us feel as much as a client being serviced as is possible for a tenant. You are looking for your new home, not a new storage box, and Rettie understood that. The attention to detail was everywhere, from the schedule organization and flexibility to the contract details and presentation. Being us foreigners to the UK processes to rent, they helped us a lot while the landlord was on holidays also.
C. Y.
Very pleased with the professional and premium service I've received with Rettie & Co so far, initially from Vikki S and more recently with Holly M who took over. They have always been quick to respond to my questions, reasonable and pragmatic in their handling of tenancies and the maintenance of the property itself, and as a business they seem to be very tuned in to the local market conditions and letting environment. I've had peace of mind since instructing Rettie and am rarely burdened with any hassle. Testimony of my words is that I've recommended Rettie to family who have since moved their properties across to them. Thanks team.
H. F.
From start to finish the team at Rettie & Co were hands down the best agents I've ever experienced. Not only were they friendly and helpful they really made us feel that we were being properly looked after - which is important when you're planning a move to the other end of the country! I felt immediately that I was in the right place when I walked in the door and have no hesitation in recommending them as the only agency worth working with, in Edinburgh!
S. (.
I have had an absolutely fantastic experience with Rettie as a tenant. They made everything incredibly easy from start to finish (unlike most letting agents), always did things quickly and above all were very reasonable, nice people. I wouldn't hesitate at all to use them again and will be very sad to leave them.
M. H.
As tenants, our experience searching via Rettie Edinburgh Lettings was made exceptional due to the professional efforts, insights and good humour of Kirsty Campbell. She was always helpful and responsive and sincerely committed to finding the right property for us every step of the way. Subsequently, our experience has remained positive with all of the Rettie team but, in particular, we remain delighted by the welcome and customer service that Kirsty provided us during our search. Thank you!
B. M.
We were most impressed with the service provided which I would describe as both personal and professional. Ros who dealt with all aspects of the transaction took time to meet and explain everything and was proactive throughout the process. Unlike another agent we had been liaising with the particulars and description of the property were extremely accurate.Before visiting the property marketed by Rettie & Co-and which is the one we chose -we had visited another agent ‘s property. The description and photos of that agent were extremely misleading and in reality the property-which on paper was most appealing-turned out to be more akin to one which might have appeared in the film Trainspotting. I would not hesitate to recommend Rettie & Co for their honesty, professionalism and high quality service ethos.
D. K.
Excellent company. I have been a tenant two years. Any issues we had with our flat were resolved quickly. I have no complaints at all and would highly recommend to anyone looking to let a flat. They have been especially accommodating of our cat and always communicating when the flat will need to be accessed as making sure not to let him escape!
C. G.
Rettie & Co. have consistently provided me with excellent service and always went out of their way to assist me. Their staff are friendly and professional and never hesitate to help. They are so good, in fact, that when I moved out of my first property with them, I moved straight into one of their other properties! You will struggle to find a better letting agent in Edinburgh. I am moving away from Scotland, but if I had stayed in Edinburgh I would have stayed with Retties indefinitely!
A.
Rettie and Co are without a shadow of a doubt the most efficient and professional residential agency in Edinburgh. I have been both a lettings and sales client in recent months and could not fault the service I received on either account. Both teams surpassed our expectations and ultimately delivered more than they promised. The lettings team appears to have a far greater understanding of the need to respond in a prompt manner when issues arise compared to some of their peers in the market. In my experience any issues that developed were dealt with swiftly and effectively. Having spoken to a number of sales agents in preparation for selling our house we thought that the team at Rettie and Co had a better understanding of the current trends and more all encompassing approach. At no time did we feel that the team were "ramping up" our expectations simply to get the business. They consulted us before every viewing was carried out and made sure that they fitted in with our schedule. The marketing material was faultless and the whole process cost effective in comparison to other agents we spoke to. Ultimately their approach delivered a result that comfortably beat our expectations and the home report valuation! We would use them again in a heart beat
J. M. M.
The only show in town .. straightforward, trustworthy, good people and highly professional. In a service industry one wonders why others aren't like this.
A. S.
Louise and Gordon at Rettie & Co lettings division make my job so much easier and pleasurable. I am viewing properties every week on behalf of my clients and it is always so much easier to make an appointment if I know the property is being managed by Rettie & Co. Louise goes out of her way to get me the appointment time I want and she knows the standards of properties I look for and can therefore give me lots of advice which ultimately saves me time.
The after sales care is also fantastic which is so important and I would highly recommend using Rettie & Co to anyone wishing to let their property or indeed rent one from them.
Well done and many thanks for your continued support.
M. H.
We have moved into a flat that Rettie’s Fiona Winter is managing – and she is fantastic. Any issues in the flat are dealt with quickly and thoroughly, and the communication is always friendly and swift. We would rent with them again, and can only recommend them.
J. K.
As a tenant in a Rettie & Co let flat for nearly two years I cannot speak highly enough of their service. I found them to be both responsive and thorough when dealing with all questions and issues that arose during my time in the property. I would not hesitate to seek tenancy through them again or, indeed, consider leasing my own property with them in the future. Highly recommended.
A. K.
I was a tenant for 2.5 years in one of their New Town properties. Every aspect of their procedures, paperwork and customer service was exceptional. They convinced the landlord to put in a very efficient boiler, repaired issues quickly and without issue and responded to any questions and emails quickly. I never once felt like an irritation, like I have with other agencies.
Plus, I got my full deposit back with no issue despite two and a half years of the place being well lived-in.
Great stuff.
A. R.
I find whoever I deal with at Rettie they have a friendly but very professional approach. They are quick to respond to emails and take the time to ensure you are kept fully updated with the progress of your property let.
We are very pleased with the service receive from Rettie & Co.
C. H.
Gavin Smith at Rettie & Co has done a fantastic job in selling my flat on The Shore in a short period of time and getting the money I wanted for it! He has gone out of his way on many occasions to help me with this as I live in London and so I was concerned this was going to be a difficult process with me not living close by. Gavin and the team at Rettie have done a great job and I would recommend them thoroughly if you are looking for a professional and friendly service.
L. A.
Just completed the handover of an apartment I had been letting in Western Harbour View, Edinburgh and the process proved slick and very straightforward. Victoria was an absolute delight to deal with and demonstrated a genuine friendliness and was reassuringly professional at every contact. Less than a week from handing the keys over I have been informed that my deposit is on its way from LPS which is fantastic service.
Thank you Victoria and your team for an excellent experience, I would have no hesitation in recommending you and Rettie & Co to anyone in the future.
E. B.
We have been tenants with Rettie and Co for almost 8 years and have been delighted with our experience. Our property manager, Alana Shepherd has delivered first class service in every way in a prompt, efficient and friendly manner Highly recommended.
P. T.
We had a great experience with Rettie & Co. They were always there when we phoned and were consistently supportive, friendly and professional. With hindsight, all the signs were there. They are a big name, have a lot of staff to go with a lot of properties, and their website is terrific – easy to navigate, full of info, and with very good range of properties, each with a named contact. When you ring, you don’t have to listen to advertising spiel or start pressing numbers on your keypad – a human being picks up. On the website, if you click on the link to Our People, you notice that everyone is listed alphabetically – not the big guns first trailing down to the juniors. It’s a nice touch that suggests an unstuffy approach where it’s about working for the customer, the real number one. As we walked up to our appointment, there was our contact already waiting on the steps. The viewing was unrushed – just us, not a crowd of other interested parties – and when we left, we knew how to follow up, should we decide we were interested. At the end of the afternoon, we did go into one of the Rettie offices to confirm our interest, and they located our details immediately. A few days later, we had our moving-in date sorted. I’m pretty sure it would have been exactly the same experience had we declined that property and asked to see others. When I emailed the MD, Simon Rettie, to say thank heavens for a company that does what it says on the tin, he mailed back to thank me for writing and said that, in a crowded market, Rettie tries to stand out through the quality of its customer experience. It worked for us.
E. R.
Moving to a new city is super hard especially when you don't know anything about the area (and every student is looking for accommodation and you can't find short term because the Fringe is happening).
We would have been lost without Kirsty from Rettie and Co.
We were trying to view apartments while travelling from Aberdeen (roughly three hours including bathroom stops) to view properties and finding a flat that was suitable and in a decent condition seemed impossible. Companies such as SouthSide would only allow you to apply for one place at a time and it could take up to 10 days to get confirmation (which was always a no).
We were on our third trip down when we had decided to spend a couple of days in the area. We met Kirsty one day and she offered for us to basically follow her around the next day at any of the properties that suited our requirements. She gave us the times and street names so we could look them up and show up if we were interested.
Within a day and a half we ended up seeing 5 more properties, with three of those being with Rettie. The difference between the other companies agents and Rettie was astounding. Kirsty knew the quirks of most of the properties and the surrounding areas, where as some of the other agents hardly seemed to know what day it was. By the weeks end we had a deposit sent through and the reference process underway.
The best take away from the experience, in a city where the property market is so fast moving, is that Rettie and Co. treat you like an individual and will do their best to find a place that's right for you. You're THEIR client, not just another number.
Thank you Kirsty and Rettie.
A. S.
Extremely professional service. Kirsty, our letting property agent who showed us the property yesterday made the whole experience really special! We felt in love with the apartment, which is finished to a high standard and was well prepared for the viewing as well. Now we look forward to have an opportunity to move in there as soon as possible as the agency seems to be the most professional one in Edinburgh.
R. M.
My daughter and son-in-law currently rent a flat via Rettie as agents. The flat below them had a fire recently and caused quite a bit of smoke damage. This required them to move out of the flat for several weeks (and back in with us!) while the problems were sorted out (everything had to be cleaned; the whole flat needed re-painting; carpets had to be replaced etc). During this time Rettie went the extra mile to ensure everything was taken care of (dealing with surveyors and loss adjusters and organising trades etc). They did a great job and have always been willing to help in any way possible. Many thanks to Annabel Davies at their office in India Street, Edinburgh
e. c.
I had such a positive experience as a tenant with Rettie. They've always been quick to respond, sympathetic to any issues, reasonable and professional.
Letting agents are usually a nightmare but I'd happily recommend Rettie to anyone as probably the best I've experienced!
D. H.
Rettie have been amazingly supportive during the whole letting process. They went the extra mile during the viewing stage and then again going the extra mile when we were completing the contract and also helping out with logistics and arrangements on moving in day.
They always respond quickly to emails and are happy to answer any questions.
One of the best customer experiences i have had - Highly recommend them!!
S. P.
Louise at Rettie helped find me a gorgeous flat in new town in Edinburgh to rent as a temporary fix. The boiler was a bit faulty as we tried to bring it to life as the winter comes in, but within 3 hours Ray was on the scene and had it back up and running. Professional service and I will be considering working with them when it comes to moving from renting to purchasing! I am new to Edinburgh having moved from Glasgow and I am pleased that my friend Steve recommended them to me. 5/5 and I'm hard to please.
A. O.
Rettie & Co. have been a fantastic agent for securing me with a great tenant and walking me through the process of renting out my property in Edinburgh. With a move overseas to manage, they have provided a 5 star service which has been hugely appreciated. Keep up the professional and personal service.
J. C.
As tenants, we really appreciate the courtesy and professionalism at Rettie. Their attention to detail is great and they use a very efficient and responsive maintenance company for repairs. In a sector with an abysmally low bar for customer service, Rettie far outpaces all others and seems to take pride in doing so.
T. D.
The lettings team at Rettie embodies professionalism. They have given balanced and thoughtful advice, assisted with booking tradespeople, responded quickly and efficiently to questions, created a stunning website presentation, and guided us (and our renters) through every step of the lettings process. We're impressed.
l. c.
Rented with Rettie for 4 years and have nothing but good things to say about the team, Alana, Stuart and Dawn just to name a few were always amazing professionals, helpful and ready to act when needed, not to mention friendly.
Can't recommend them enough, if looking to rent Rettie won't let you down.
E. K.
I have been renting out my flat through the Edinburgh Lettings team and have nothing but positive things to say. Emma Temby is my point of contact and quickly found wonderful tenants and continues to keep me up to date. She is always very prompt to respond to any queries I have. Would not hesitate to recommend the team at Jamaica Street.
N. D.
Extremely professional, and extremely friendly. Simply the best real estate agent I have used in the past 10 years. I can't recommend them enough. They were recommended to me by a friend at work, and I found they lived up to his high praise.
C. G.
I rented with Rettie & Co for the best part of 4 years I couldn't recommend them highly enough. Their staff have always been extremely helpful, efficient, professional and friendly and I have never had any problems with them. If I were renting again I would definitely use Retties.
A.
The assistance and service received has been top drawer! From day one Hugh, Pippa and support have been on top of everything, including assistance to find tradesmen during this torrid time. They have all been so responsive and without delay. We cannot praise enough the help we have received. Three words spring to mind, "Best in class".
S. d. M.
I've dealt with Kirsty and Sophie at Rettie in Edinburgh. They have been very helpful in helping me locate a flat in Edinburgh, and Rettie maintains a decent inventory of properties. I would advise that you try Rettie first; I've learned that some agencies in Edinburgh are not entirely on the "up and up".
G. R.
Again best letting agency I have used in 14 years living in Edinburgh.
Daniel W, particularly, has been an exceptional Account Manager and great to know that when I needed any assistance at the property you were immediately available and dealt with the issue at the same speed.
R. S.
Rettie & co (Ros specifically, but we also found the initial viewing with another member of staff to be equally good) have been an efficient, accommodating, and overall excellent letting agent to rent a flat from. From viewing to handing over keys, the process has been a smooth one, making moving from another city a breeze.
D. B.
Rettie & Co handled both the letting and subsequent sale of our property in Edinburgh.
At all times the service was very professional and supportive.
I would have no hesitation in recommending them to prospective landlords or vendors.
a. m.
Recently looking for rental property in Edinburgh, fortunate to encounter Kirsty Campbell at Rettie & Co. who was the only viewing agent who made alternate suggestions and after viewing a property followed up to ensure we were successful in securing our chosen location.
S. F.
Had a good experience with Retties, issues we encountered were not with the agent but the landlord. When things went wrong Retties were always quick to react and get back to us, the main problem was they had to wait for the landlord and he would take days or weeks to reply. But overall a good agent.
T. &. C. C.
We had the pleasure of renting a gorgeous period property via Rettie. Service impeccable. Maintenance prompt, effective and thoroughly communicated. A great experience and certainly recommended to both tenants and landlords.
P. D.
Rettie managed a property we rented for the past four months - they were very quick to respond to our enquires and were extremely professional and helpful when we wanted to leave the property. I would recommend this agency in the future. Many thanks, Pippa and Matt
S. G.
Can't fault Retties service - from the start they were very helpful especially when dealing with them from the other side of the world! Also during our tenancy whenever there was an issue it was resolved. Thank you to Dawn and the rest of the Team at Retties for a job well done!
C. H.
Rettie have been extremely professional and helpful throughout our tennecy and even more so when leaving the property. Can not recommend them enough. Thank you and keep up the good work.
S. L.
I have had the best experience as a tenant with Rettie. The flat was fantastic and the staff were amazing! I cannot recommend them highly enough.
E. N.
Iwona was great to deal with, always replied promptly to emails and sorted any requests very efficiently. I would recommend Rettie to any tenants looking for a reliable and respectful landlord!
R. M.
Extremely easy to work with.
Found us the perfect flat and was moved in within 2 weeks!
Very helpful with helping us find a flat that accepted a cat.
P. m.
I would highly recommend Rettie. They are very responsive, informative, professional and helpful throughout the whole process. They made the moving process very easy and quick from virtual touring to getting the keys.
D. F.
Just moved in to my rented flat and got everything sorted with great ease - small issue was sorted asap and Stuart was helpful all the way through. I'd recommend Rettie for a straightforward letting service.
R. K.
I have had first class service from Victoria Sanderson at Rettie & Co. She is professional, efficient and super helpful. I cannot recommend her enough... I couldn't do without her!
J. M.
Hands down the most helpful and proactive company I have dealt with recently. Very professional and polite, know their stuff and would highly recommend to anyone looking to let out a property.
P. B.
We've been renting through Rettie for a few years and found them to be very efficient and handle matters in a professional manner. Highly recommended.
D. C. M.
Rettie and Co have just launched our home for sale in Grange. They have been wonderful to work with, fast, efficient and really helpful.
L. S. D.
An excellent professional service throughout the whole selling process. Sale achieved in anticipated time frame at a price acceptable and in the range as advised. Thoroughly decent folk to work with and a satisfactory outcome.
D. M.
Iwona was very helpful throughout our tenancy with Rettie & Co. Very professional while being friendly. Would recommend working with Iwona highly.
V. B.
Good rental company to go through. Only issue was we asked if an ariL could be fitted for the world cup but never received an answer.
E. C.
Pretty responsive in terms of repair requests for my flat and good turnaround times.
A. B.
Extremely helpful and attentive service! Couldn’t have asked for better
j. c.
Great service from Retties specifically Annabel Davies. Kept up to date and all issues followed through to resolution.
Would definitely recommend them.
J. B.
Another year of superb service from Rettie, and, in particular, from Gerry Haining for whom nothing is too much trouble. I can''t praise him enough!!
John Bell
R. W.
In comparison to any other Edinburgh letting agency i've had experience with, Rettie were great.
B. F.
Excellent experience with Rettie from Start to finish - far removed from other rental experiences we've had. Thanks!
D. G.
This is my second flat that I have let from Rettie and Co and and well pleased. Friendly staff, on top of any issues and mostly all done in a timely manner.
M. A.
This is the second flat I rent with Rettie and both times it was an easy and straight forward process.
B. M.
On line chat with Joy was so helpful. Thankyou so much.
S. G.
Professional, efficient and attentive. Communication was easy and staff was helpful and friendly. Very good letting agency!
k.
Wonderfully friendly and professional service offered by Retties Lettings department. Good knowledge of the local areas and were very accomodating!
S. M.
first class arrived on time for appointment friendly and professional replied to application within 5 minutes 5 star
S. G.
I have been in contact with Holly and she responds promptly to my emails with advice and extra information. Very appreciative.
G. M.
Easy to use ... I found what I needed quickly.
M. W.
Excellent service. Staff extremely professional and helpful. Couldn’t have asked for more.
S. M.
Excellent flat condition. Responsive and helpful agents.
S. F.
One of the best agencies for renting
F. G.
Very professional and efficient.
A. M.
Great service!
R. D.
Rettie have been a great letting agent for my partner and myself to rent through. They are, most of the time, quick to get in touch and everything is run very professionally. You feel well taken care of.
S. B.
E. N.
S. H.
O. T.
j. c.
a. m.