Reviews of Zone Letting. (Real Estate Agency) in Edinburgh (Edinburgh).

Zone Letting

127 Reviews

98 Comments

Real estate agency

Real estate rental agency

30 St Stephen St, Stockbridge, Edinburgh EH3 5AL, United Kingdom

Description

Information of Zone Letting, Real estate agency in Edinburgh (Edinburgh)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Zone Letting

Reviews of Zone Letting

C. S. S.

I am renting a flat with Zone Letting and they are and have been always very professional. They have also helped us whenever we've had problems. Highly recommend!

J. B.

Fab gem, tucked away opposite large Tesco in Broughton/Leith area.... we popped in while my little one was at a class at Broughton St Mary's Parish Church, and was delighted with the service, coffee and the range of love cakes! I only wish I'd thought to take a pic of the cakes, as they looked scrummy. I can't have cake rn as I'm on keto, but my partner had the honey cake, which he assured me was delicious! Highly recommend. There is additional cosy seating downstairs in the Hague Blue basement, as well as lovely tables in the bright upstairs area. Two thumbs up from us! Fab range of coffee from an incredible local roastery, as well as chai tea and an extensive range of barista drinks. Something for everyone!

J. R.

Have rented in Edinburgh many times for professional let’s (most experiences negative with bigger agencies) and never came across such a proactive and helpful letting agency. Any repairs are done promptly, Ross and his team are super fast to get back to you and no job is too big or too small. Managed to lock myself out one day and they had a locksmith at house within 30 minutes of calling. You literally couldn’t ask for more, still surprised at how good they are and wouldn’t hesitate to recommend them.

H. S.

I rented a property for over 7 years via Zone Lettings. I must say I found my experienced with zone letting to be very professional, responsive and dedicated service. They dealt with the issues swiftly and efficiently. Ross, Gosia and Wojciech made living in the property fun as a tenant. There attention to detail was truly great. Please keep up the great work. Wishing you all the very best from Memphis TN.

A. B.

A fine company with attentive, nice staff! From a tenant's perspective: The viewing & application procedure was simple and quickly performed; repairs were made as promptly as possible under quarantine measures in 2020/2021; the end of tenancy was also very well handled and the deposit was fair, money was not gouged for unfair reasons. Edinburgh has some quite mercenary property companies; in contrast, Zone are very fair - so are recommendable on that reason as well.

I. C.

The flat was great and bery spacious. The company was very quick to reply and send help to repairs. All around recommend!

H. J.

I’ve rented from a few different agencies in Edinburgh and haven’t had positive experiences. I was renting from Zone for the last 14 months and they have been great to work with. The small issues we had when living there were taken care of promptly. They were friendly and responsive. We even got all of our deposit back which is rarely the case from most agencies. Highly recommend!

K. B.

Very high standard of properties, any issues quickly resolved. Staff friendly and helpful. Efficient service and would use again.

R. G.

I've used Zone Letting for almost 10 years now and I cannot speak highly enough of them. All aspects of their service is first class, to the point that they will go beyond the call of duty to ensure complete satisfaction. They're a very thorough and professional outfit who I would recommend to anyone looking to rent or let a property, and based on feedback I've heard about other letting agents in Edinburgh, Zone Letting stand head and shoulders above their competitors. Can't speak highly enough of these guys!!! Keep up the good work!

C. W.

We rented a property for 2 years via Zone Letting and always experienced a professional, responsive and dedicated service. Any problems are dealt with swiftly and efficiently. We had some heating problems on Christmas day 2020 and despite the bad weather and pandemic, Ross was out in the early morning to make sure we had heating through the winter period. Couldn't ask for a better service!

s. r.

Very professional, be it before, during or after renting a flat. We got immediate-to-early responses to our issues with the flat. All the documentation and money matters were very clear. We stayed in flat let by zone letting agency in 2019-2020 and we're very happy overall during our stay there. This was our first house renting experience in Edinburgh and we had no trouble getting onboard. We would highly recommend them for all the users looking for renting a house in Edinburgh.

A. C.

Have been a tenant for almost a year now. Always quick to reply and help with repairs. highly recommend

A. R.

As a landlord I can't rate Zone Letting highly enough. They've managed my property for the past four years and they've always been hard working, efficient and quick to respond. They're always at the end of the phone to answer questions. They've managed communications between my tenants and myself smoothly and advised me accurately where needed. I'd recommend them to anyone letting a property in Edinburgh.

R. T.

I've been renting in Edinburgh for 6 years, and Zone Letting has honestly provided the best service (compared to the other agencies I've used). The staff are really friendly and caring, they are always on hand to deal with any issues and respond quickly. I would definitely recommend them as a letting agency. I greatly appreciate the service I've received so far.

G. D.

Zone Letting have been looking after my properties since 2009. They know the market inside out and always find me great tenants. I wouldn't go anywhere else, why would I. The process is straightforward, the attention to detail and reporting for each tenancy is perfect. Delivering 5 star service every time. Use them, I can't recommend them highly enough.

J. F.

Byram and the team at Zone Letting Edinburgh were extremely helpful and friendly throughout our tenancy. Any questions or requests were dealt with immediately and we couldn’t fault them on anything. Would strongly recommend anyone looking to rent or lease a property to use Zone Letting.

J. T.

I was a tenant of Zone lettings for 5 years in 2 different properties before buying my own place and can honestly say they are the best lettings agent I've used in all my 14 years of renting. They were always friendly, professional, quick to sort out problems when they arose and I would not hesitate to recommend them to anyone looking to rent a property (or let one out)!

D. L.

I was a tennant at one of Zone Letting's properties in Edinburgh. They were amazing throughout. They made my tenancy easy and helped me with everything along the way. I highly recommend them.

M. H.

Zone Letting has been refreshingly professional, supportive and accommodating in helping with our move. We worked with Byram and he is an absolute legend. We could not be happier with our new home and would highly recommend Zone to others.

A. H.

We have been fortunate to have rented a property through Zone Letting for over 2.5 years. Throughout this time we have always found them to be professional, friendly, and helpful. If ever we had any problem with the property that we were renting, their Maintenance Manager, was always very quick to respond. They run a "tight ship" with well trained and helpful staff, and we would not hesitate to rent through them again or recommend them to any potential Tenant or Landlord. Thank you for looking after us!

A. M.

I have been working as a contractor for Zone for around 8 months and have nothing but good things to say. All of the staff are very friendly, organised and professional. Communication is great and payment is always prompt. I cannot speak as a tenant, but many have told me that they were very happy with their experience. I wouldn't hesitate to let a property through Zone should I ever have the need. Highly recommended!

N. A.

Had a very positive experience dealing with the company - the team were very quick to respond to enquiries, extremely helpful and inspired confidence. Would recommend.

S. M.

The team here have been excellent while managing my flat. Handled any issues in the flat quickly and professionally which keeps the tenants happy and have always kept in contact with regards to what was going on. After tenants moved out due to Covid, they managed to get new tenants in without delay. Great service!

C. D.

Zone Letting have looked after us for over 2 years and especially things like boiler troubles and when a tap broke on a Sunday, the likes of Byram and Ross were responsive and got things fixed as quick as they could! When the landlord was wanting to sell the flat, Byram sent us flats like the one we were in and tried to sort us out. Would recommend.

L. H.

I have used Zone Letting as a responsible landlord for 5 years, this is because of the response and dedication I have received from this organisation, they are consummate professionals who understand the importance of securing a safe tenancy for both tenants and landlords. I have no hesitation in recommending this company to both landlords and tenants. Great service fantastic professional staff.

t. s.

Hello new potential tenant! My wife and myself have been renting two bedrooms flats/apartments in Edinburgh in the last 10 years. Mostly through the agents. We have been really lucky and got many good homes. However with Zone Letting it has been different experience. In terms of quality of service and price ZL are fair player on the local market. They know what they do and they were the best! There were no problems when reporting small issues. Also they were very flexible with reservation and money (much appreciated Byram). Their response times are incredible - email or phone-call are dealt with quickly. We felt like the most important customer to them. Anything we required was arranged around our working hours. We have recommended Zone Lettings to around 40 people we know in Edinburgh. Honest and professional company but with extra focus on customer needs.

L. R.

zone letting have taken all the stress out of renting my property. They keep me up to date and compliant with all the letting legalities and have always found good tenants. They have been renting my property since 2015; all tenants over the years have paid rent on time and have treated our house like their own. The team at zone letting are hands on, pay attention to detail, are reliable and professional; I have no hesitation in recommending them.

H. R.

Zone letting are a fantastic agency. After renting off them for a year they really took care of me and my flatmate during the pandemic, and were only a phone call away with any issue. I would highly recommend them to anyone flat-hunting in Edinburgh.

N. K.

I worked with Zone Letting to rent out my property. Overall they did a very good job, they maintained good professional standards throughout and showed honesty and trust in the business they do. They have very competitive pricing on their rental management rates, offering good value for money. Nice team who run this office, I would recommend them to other landlords

G.

I rented a flat through Zone Letting and always found them to be a great letting agent. The people at Zone are really helpful and friendly and a pleasure to deal with. They were great when helping me move from a different city to Edinburgh and the flat I rented from them and always great at giving notice for viewings when I came to leave. The flat was in great condition when I moved in so very little needed attending to but when it did again, Zone were great and getting someone out quickly to deal with the issue. I've heard horror stories of people dealing with bad agents and know it can be a pain - if going through a letting agent again Zone Letting would be my first choice and one I recommend to my friends.

I. P.

Renting a property with Zone for almost 6 years and never had any issues with them. Swift communication, always very polite. Gives plenty of notice for inspections/checks etc. Have dealt with Ross, Nick, Gosia, Jordan, Alan and everyone has been very nice.

M. W.

We rented a property in Bruntsfield from Zone Letting and found them to be an excellent letting agent. They were very helpful when we had issues with noise from neighbours and also helped us to find a new property. If we had any issues with our flat they were attended to quickly and thoroughly. We found Zone Letting to be far more reliable, friendly and trustworthy than any other letting agents we have dealt with. Byram and his team really care about their tenants and are always at hand to help.

I. S.

As landlord of over a decade, I decided to move my portfolio to Zone Letting 2 years ago. This has been a very wise decision. The day to day management of my properties is faultless, I'm regularly kept upto date with market rents and my investment. They are more than just your average property agent.

D. B.

We moved into a flat through zone letting in July 2011 and we have had a fantastic experience with them since. I've been renting in Edinburgh for the past 7 years and have had dealings with most of the larger letting agencies. I can confirm that Zone letting are head and shoulders above the others. Any small issue or query that we have is efficiently dealt with and they can't do enough to make you feel like a valued customer. Really personal service and a great team in the Edinburgh office!

A. H.

We moved into our Glasgow flat just under 10 years ago but have always dealt with the Edinburgh office when we needed to contact Zone Letting. Throughout this period we received an exceptional service, especially from the Manager at the Edinburgh office. For any problem that did emerge, a quick phone call or an email was promptly answered and dealt with in a professional and timely manner. As we will be looking again soon in the coming months for a flat in Glasgow, Zone Letting will be our first choice when looking for a letting agent. Thanks to Zone Letting for making our time renting the property a stress and hassle free, and above all, a pleasurable experience.

G. K.

We've rented out our property through Zone for 3 years now and we have been consistently pleased with the service they offer us. We've had nothing but professional, friendly service in our dealings with them. They have been great at managing our property and promptly seeing to any issues that arise.

M. G.

I was a tenant of Zone Letting for just over 2 years and was very satisfied with their service. The initial letting process was simple and open. Upon moving into the property they provided a CD containing photos of the current wear and tear in the property and I was encouraged to take my own photos to update their records if I thought there was anything missing. During the tenancy they always responded quickly whenever I reported any issues (hot water/washing machine breaking, etc.). Upon check-out they were happy to return my deposit in full. When I recently contacted them for a character reference for a flat I was attempting to let they (Ross) provided me with an excellent reference within 10 minutes, which I thought very impressive. I honestly have no complaints about Zone Letting, and from my experience would most certainly recommend them as a good agency to let from.

G. B.

I’ve been dealing with Zone Lettings for a while now and they’ve always been thoroughly professional in every aspect of their business. Ross is my main contact and nothing is ever too much trouble. A great communicator and always gets the job done. I would have no hesitation in recommending Zone.

C. J.

My wife and I lived in a Zone managed property for 2 years, we found the company to be helpful and efficient. On the whole, emails were responded to promptly and they did their best to deal with issues. I happily recommend their service.

M. H.

I have been renting a flat through Zone Letting. They have been absolutely professional throughout, quick to deal with things, very communicative. Towards the end of the tenancy things got unnecessarily complicated with the landlady and Zone Letting were really fair and very helpful indeed. If I rent a flat in Edinburgh again I would certainly consider going back to them. Couldn't be better!

k. e.

Great no fuss service, changed property management company , fees very competitive and much more interactive service. My last PMC took the fees and had no contact with me or the tenants. Zone has already checked in with us both and is actively managing the property. Highly recommended!

G. B.

Zone Letting take all the stress out of renting my property. A first class service from all the team at Zone. All issues are dealt with promptly and in an efficient and professional manner. I would highly recommend using Zone Letting to any potential tenant or landlord.

T. D.

Polished Scot Cleaning regularly carry out end of let cleaning and additional services for Zone Letting in Edinburgh. We really enjoy working with Ross and the rest of the friendly, professional team. We would recommend them with no hesitation if you are looking for a small friendly agent to rent a property from or market your property with!

S. K.

Best estate agents I've been with. Very responsive, every problem with the flat was sorted quickly and the move out was very easy and painless. Would definitely recommend.

K. C.

Super impressed with Zone Letting on how quickly they found me a quality tenant and the level of professionalism shown throughout the process. The team gave me regular updates which was great as I’m 400 miles away. Couldn’t have asked for more.

M. D.

We are happy to recommend Zone Letting. They always responded to our calls and tried to solve any issues quickly and professionally - the last one being a smoke detector which was fixed within 24 hours since we reported the fault.

v. a.

I can highly recommend Zone Letting. They were efficient, professional and excellent at communicating with us on every aspect of the process. Always helpful if we had any questions and got back to us with answers quickly. If you want to rent a property speak to them.

R. G.

Such an easy company to deal with, I gave their property management team instruction to let my property over 12 months ago and there have been no problems what so ever. They found great tenants straight away and offer such competitive prices. I will be handing over the rest of my property portfolio at the start of march. I have referred several friends to the guys at zone.

D. M.

We rented a property in Edinburgh managed by Zone between 2016 and 2018. Throughout that time they were nothing but helpful, responsive, and fair in their dealings with us. Issues were always resolved very quickly and with the minimal amount of fuss

s. f.

Apex Windows & Doors Ltd carry out maintenance and installation work for properties under Zone Letting management, We have always received a very professional service and can highly recommend Zone Letting if anyone is looking to rent their property. Many thanks to all the excellent staff (Ross/Chris and Byram) as they are a pleasure to deal with!

C. H.

Used Zone to rent my property, Very happy with the service provided which was all very efficient. All issues were promptly dealt with and the correspondence with the staff was pleasant and very professional. Would definitely use them again.

P. D.

We have recently worked with Zone to secure tenants for our house. We have been delighted by the professional approach, efficiency and friendliness of the team. We look forward to working with them for the foreseeable future.

F. M.

More than happy to recommend Zone as good agents. They have managed our portfolio for the past 4 years. Answers to any queries are prompt; they are knowledgable, professional, and just get the job done.

I. K.

I would highly recommend using Zone Letting services. They are a very professional agency, quickly responded to any queries I had and had been very helpful throughout the duration of my tenancy.

G. T.

Very friendly and professional. I’d rented a flat for 3 years through them, and cannot say anything and positive comments. Highly recommended.

R. M.

I have used this company numerous times to find tenants for me; their service is very slick in every way. I would recommend them to any landlords, whether you are a novice or a more experienced landlord they pull out all the stops to find you the most reputable of tenants

C. L.

I have been a tenant with Zone Letting for over 5 years and would highly recommend them. Never had any issues and always found them very professional, helpful and considerate.

J. W.

I moved my properties to Zone Letting last year after several years with another agent; it seems the grass is greener ! Very happy with the proactive service that I have been receiving.

G. K.

Rented through zone for 2 years never had any complaints. Good agency; professional, and efficient would definitely use them again .

C. M.

The agent who I was in contact with, was professional, polite and made the search for our next home an enjoyable and personable experience. You made the hectic search for our next property easy!

B. M.

Great service from start to finish. Slightly anxious about letting our property but Zone guided us through the complicated letting process with ease and provided us with all of the information required. Would highly recommend to anyone. Thank you.

A. W.

In terms of Edinburgh Letting Agents I have found Zone to be very good. Happy to recommend their services.

D. T.

I use this business to let out my own property but I also needed to rent a property from them and found the whole experience incredibly easy and dealt with very quickly, professionally and sympathetically!

B.

Whenever there's been a problem in the flat, Zone have jumped on it and got it sorted right away with total professionalism. I am happy to recommend Zone Letting to anyone.

G. B.

Amazing Letting agency. Great communication and speedy repairs - Alan was super helpful!

M. K.

I have had very nice experience with zone lettings. They are thoroughly professional and the service is very great. Highly recommended.

F. T.

Great agents, helped us quickly and efficiently whenever we needed it and a great flat!

S. F.

Rented with them for 2 years. Received good service and swift return of deposit on exit. S

S. P. S.

I have found Zone to be very professional. They have both the Land lord’s and tenant’s best interests at heart.

G. K.

Thanks to Byram and the team. I really enjoyed my stay at the flat.

B. G.

I wanted an agent that would work hard for me and my investments. I believe that I get that from Zone. Highly recommended.

P. S.

We have dealt with Zone for many years now and have always had nothing but excellent service. Thoroughly recommend them.

B. G.

Quick replies, never a hassle and really easy to deal with. Friendly team in the Edinburgh office, always ready to help! Recommended!

M. S.

Excellent service provided with friendly efficient staff always on hand to report any problems/faults. Highly recommend.

C. H.

From a landlord perspective EASILY the best agent Ive worked with.. by a country mile.

M. S.

Very happy with Zone Letting's service. Would definitely recommend.

b. o.

Very good agency, professional and quick to respond to issues. Highly recommended.

L. R.

A good agent more than happy with their services.

t. m.

They take the hassle and risk out of letting direct, highly, highly recommend

C. F.

Been with zone for a while now, good communication & excellent service

H. B.

A good hard working agent. Happy to recommend them.

c. h.

Good experience from start to finish; would definitely use Zone again.

Z. C.

Great experience with Zone. Effective, upfront, and a pleasure to deal with.

E. M.

Decent agent, fair and professional. Would use again.

D. D.

Excellent and professional service, lovely people too

J. S.

Nice website, slow response.

A. R.

Good service

S. R.

Great

K. M.

Professional service

B. G.

Student unfriendly

S. K.

C. T.

F. M.

d. b. r.

M. w.

M. K.

E. H.

S. M.

Contact

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