Reviews of Western Lettings Glasgow Letting Agents. (Real Estate Agency) in Glasgow (Glasgow).

Western Lettings Glasgow Letting Agents

206 Reviews

172 Comments

Real estate agency

Real estate rental agency

Suite 5, Platinum House, Craighall Business Park, 23 Eagle St, Glasgow G4 9XA, United Kingdom

Description

Information of Western Lettings Glasgow Letting Agents, Real estate agency in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Western Lettings Glasgow Letting Agents

Reviews of Western Lettings Glasgow Letting Agents

I. B.

Western Lettings have been the best letting agent I have used. They were helpful in finding a place, getting the details together and then helped with making sure everything was set up for moving in. They were hands off and trusting of me to look after the property without being intrusive or overbearing. At the end of my tenancy they were fantastic in helping me get ready for handing the property back. They gave a handy checklist to ensure I would get my deposit back and I received every penny back, with no issues. Owning a large dog, they helped find a property that would allow me to keep him with me which is incredible since it is so hard to find a property that will allow dogs, let alone a large one! All in all, I would use western lettings again as they were just fantastic. Their staff are lovely and helpful - 10/10 experience!

R. S.

Fantastic letting company - extremely honest and thorough. Can't rate them highly enough.

s. k.

I was a tentant in Minerva court let by Western lettings for two years. I had a very nice experience with this letting agency. Everyone is helpful and supportive. Every agent will hear your problem and would try fix it ASAP. I will recommend this letting agency.

E. M.

I'm so impressed with the team and all they do at Western Letting. Professional, helpful, efficient and kind. They have gone above and beyond to help us settle into our new rented home. I'm really impressed. Thanks so much!

i. c.

If you loking for accommodation Me and my wife will highly recommend Western Lettings. As a costumer I was satisfied 100%. Good points: quick answer on my enquiries. No hassle or issues. Quick replace of the broken boiler. Professional and friendly staff.

S. M.

I highly recommend Western Lettings. I was a tenant for just over 2 months and they were very friendly and efficient when dealing with my tenancy.

G. L.

We’ve been using Western Lettings for many years to rent out a property in Glasgow. Highly professional and very helpful - no hesitation in recommending their services

c. b.

I was a tenant for three years in a duplex flat in the west end of Glasgow. The service delivered by the team at Western Lettings was, at all times, efficient, professional and helpful . I would recommend this agency to any tenant or landlord.

I. M.

I've been with Western Lettings for a number of years now and I'd thoroughly recommend them to anyone looking for a Letting Agent. Great service, they are very organised and really go beyond the call of duty. Very different to some other experiences I've had with Letting Agents. FIrst class.

s. s.

I was a tenant for 10 years and found everyone at Western Lettings professional, good communicators and very helpful. Would recommend them as an lettering agents to anyone.

M. R.

Fantastic from start to finish. Connor and Kirsty were very helpful throughout our tenancy.

N. P.

Professional and friendly staff. Very efficient to answer any issues I've had. Best agency I have rented from.

D. C.

Almost one year living in Glasgow and renting a flat on West End. No problems at all. Very kind service, very kind people. Professional service. Highly recommended.

H. M.

The biggest negative is that they take their cut immediately when the tenants pay but you, the landlord, have to wait. They do all the rents on a Friday but it's not in your account till the Monday! Consequently every month is different when you as the landlord gets paid! They are however earning the interest on the monies.

A. S.

Tenant of 2 yrs. Excellent and professional service, always easy to reach and discuss. I have been living in Glasgow for 5 yrs now, been through three letting offices and they were the best by far!

R. B.

I highly recommend Western Lettings - every matter was handled swiftly and professionally, and it was always easy to get in touch with them. A great experience overall.

J. L.

I rented through Western Lettings for 2 years and they were fantastic throughout. Friendly service and quick responsiveness to any enquiry, and always very helpful.

V.

Western Lettings are a great team and provide a fantastic lettings service. Consistently friendly, responsive, helpful, and professional. I thoroughly recommend them.

H. W.

I have been very impressed by Western Lettings. They made the process of renting out my flat very smooth and their customer service is second to none.

M. D. L.

For more than a year I've been renting them a flat. No problems at all, ther service is really professional, they answer very fast and they are really nice. Highly recommended.

C. B.

Always a pleasure to deal with anyone from the Western Lettings Team, from instant responses to emails & friendly, professional service.

S. T.

Great service from the team during these unusual covid times. They found a suitable tenant for my home within days of the property hitting the market.

I. G.

Western Lettings have been brilliant. I rented a flat through them for several years, and they were very reliable and helpful every time there was a problem. I have also found their pricing very fair. They are the best you can get in the West End.

M. S.

Very happy with Western Lettings, they helped during my tenancy with every little or big issue. I would definitely recommend them.

T. S.

I would recommend renting through Western Lettings – they were straight forward and uncomplicated to deal with. Prompt and helpful response on any issues and a smooth check in and check out!

M. E.

Very friendly staff, so efficiet and helpful. Quick response, sorting out any issues to their best. Excellent service, Great communication.

G. D.

Western Lettings were really helpful and efficient. Catherine in particular was always super friendly and got things done quickly, thank you!

B. P.

Western Lettings have been managing my flat for a few years and I'm delighted with the quality of service and the overall attitude.

T. J.

Beautiful pocket near West Kilbride. Overlooks Arran and Little Cumbrae. Old castle was one of the first Christian sites in Scotland

C. W.

We used western lettings for 2 years we found them to be very professional with no problems at all. Great service

A. P.

I was their tenant for three years and a half and they were always responsive and professional, prompt when I had an issue and kind in dealing with it.

P. S.

We really had the good time and had a great experience. Western Lettings are very supportive and responsive.

C. M.

Great company & great service. Been looking after my flat in West End of Glasgow for a few years now - can't fault them.

A. C.

Rented my flat with Western Lettings for 2 years and had a great experience with them. Good tenants and all problems were dealt with efficiently whilst keeping me updated.

S. Ž.

All our queries were addressed and issues with the rented flat solved quickly. Professional, responsive environment.

K. W.

Friendly and helpful staff and a great company to let from. Any issues were always dealt with professionally and quickly. Thank you to all staff for such a pleasant experience.

A. K.

Extremely helpful, miles better than other letting agencies I've had experience with. Would recommend.

P. O.

Very friendly and helpful staff, very good level of service. Honest appraisal of property condition at inspections and at point of moving out.

j. m.

Had a front door issue, Aimee from WL was round right away, she arranged a locksmith on the spot, he was round right away. Whole thing dealt with by super people in no time.

W. P.

A decent letting agency - always a fast email response and they were very helpful over the period that we rented from them.

I. B.

Absolutely recommended as they are professional, fast with great service. Would recommend as a first choice for foreigners. Thank you all at Western Lettings.

M. B.

I have been living in a property managed by Western Lettings and the team is wonderful and very professional in dealing with any requests.

L. M.

Great agency. Super professional. Polar opposite of my last experience with another company!!

A. M.

Super professional and trustworthy, simply one of not many those days. I would highly recommend this Agency.

j. p.

I have been with Western Lettings for 3 years as a landlord - and I want to share my very highest recommendation for them. If I could give more than 5* I would. The staff at Western Lettings are exceptional in every way. Throughout my time with Western Lettings, the staff have gone out of their way to support me - it is abundantly clear that for the staff at Western Lettings, this is more than a job... they have genuinely cared for me, and nothing has ever been too much trouble. Throughout this time, letting my house has been stress-free - Western Lettings' communication has been excellent, always keeping me in touch, and they have resolved any issues arising quickly, efficiently and professionally. If you are looking for someone to manage your property, I would encourage you to look no further than Western Lettings and their wonderful staff. Thank you to all at Western Lettings for making my experience such a positive one. It has been a pleasure dealing with you at every turn - from setting up the let, to finding suitable tenants, to managing the property, to ensuring a good handover at the end of tenancy. Hugely appreciated.

F. H.

Great service, sorted out any problems we had straight away. Would highly recommend and use again if back in Glasgow.

R. H.

Were very prompt with any and all inquires and quick to organise replacement appliances when contacted. Very friendly staff.

J. B.

Excellent, friendly and very professional. I recommend letting or renting through Western Lettings.

P. M.

Very friendly and excellent value for the services provided. Letting out our flat could not have been easier!

G. R.

They’re always available and ready for hearing and give you an help.. Simply the best in what they do!

D. A.

Awesome tenancy agency! They solved all my questions and issues.

s.

Great company. Used them for years. Nothing too much trouble for them!

C. S. M.

Every issue was resolved promptly and to a high standard. No complaints these are excellent letting agents.

L. G.

Very professional and friendly team, leaving both my tenants and my property in good hands!

P. C.

Found staff friendly and helpful

M. H.

Excellent service from contract to end of lease every time I use Western Lettings. Good quality properties managed well with any issue being promptly addressed and resolved quickly. Most staff are pleasant to deal with. Matt and Tom always professional and efficient - thank you.

J. P.

I gave always had a fantastic service , nothing is to much trouble always prompt in dealing with issues

N. M.

Generally very understanding and helpful, willing to explain anything without making you feel daft for asking.

K. H.

Always had fantastic service from Western Lettings. Highly recommend.

T. M.

Better than happy let’s

D. J. W.

Always really quick and helpful - very friendly and efficient. Would highly recommend.

T. P.

Western Lettings treats its tenants professionally and respectfully.

J. F. H.

A friendly team that offer a high standard of service. Would highly recommend.

H. C.

Genuinely great lettings agency, pleasant and personal service.

N. F.

Very professional, always quick to help, quick responses, smooth process

C. M.

Great agent, fantastic service, highly recommend.

N. O. B.

Have rented properties in Glasgow for 8 years and Western lettings were by far the most friendly and professional letting service we used. Always quick to deal with any issues and every agent we had communication with was friendly and helpful.

D. K.

Very professional and thorough with documentation. Left little to worry about.

D. M.

Very professional, a joy to deal with. Smooth as eggs.

J. F.

Excellent service when viewing properties and advice

y. n.

Excellent service. Very happy so far.

A. P.

Professional agency with good houses.

C. R.

Excellent letting agent and great service

T. L.

Lovely people, good service.

E. C.

Very responsive, friendly and professional.

N. B.

Very professional and very responsive.

C. C.

A. K.

I rented with Western Lettings for the last 3-4 months of a 7.5~ month stay in Glasgow from January 1st 2021. The landlord (which was also lovely and responsive) switched over to them for a while before letting us know he chose to sell the flat but this was communicated effectively by him and the agency and they went above and beyond to make the stay and moving as easy as possible! Many thanks especially to Tom, for all his care into our tenancy, responsiveness and professionalism! Delighted to say if the opportunity arises again that I would love to be in touch with the agency in the future in Glasgow! Lastly, thanks for the help in other correspondence with Emily & Catherine, and in sorting the final paperwork details as well to Sandra & Lauren. Saved some more time when moving to my new place! All the best and stay safe guys, and thank you again for everything :)

J. P.

I. C.

C. M. -. T. P.

We've dealt with a few estate agents/letting agents in our time and Western Lettings is by far the most responsive and friendly. Nothing has been too much trouble for them. Particularly our dealings with Catherine, who has been nothing but professional and helpful! The check in process, inventory and tenancy agreement has been easy to do online, the inventory being very thorough.

L. G.

Emily and Matt and the team at Western Lettings were just wonderful throughout the whole process. They were so helpful and professional, and kept us updated every step of the way - which really helped to take the stress out of applying to rent a flat.They are an outstanding team of genuine lovely people! Absolutely the best agency we have come across! We will choose them in the future when we have a flat to let. We highly recommend Western Lettings!

H. M.

Great experience renting through Western Lettings. All of the staff are so friendly and helpful and are always quick with a response to any queries. Moving out of the property was made easy and I received confirmation my deposit would be released within hours. I Would highly recommend Western Lettings to anyone.

B. S.

Western Lettings were our letting agents for nearly 3 years (as tenants) and we have had an excellent experience with them. They are always quick to reply to any queries or issues and we always received friendly and professional service. They were extremely helpful throughout our tenancy including when we'd informed them of our intention to move out. Highly recommend them as agents. Thanks!

J. M.

Western Lettings are an excellent letting agency. The service is professional, efficient and communication is first class. You are always able to get through to speak to a letting agent and they are quick to respond to any questions. Highly recommend!

B. J.

Leased a flat with Western Lettings for about a year and half. Extremely happy with the professional manner, and personable demeanor of all the staff; always a pleasure to communicate with. The agency work as a team with a single contact email that picks up every communication with any concerns or issues dealt with promptness and excellent communication. Been renting for years and Western Letting has topped the list. I highly recommend the agency, and hope to avail their services in the future. Thanks to everyone at Western Letting.

o. f.

I moved to Western Lettings last year after a poor experience with another agency and have found the service provided by the company to be exemplary. The staff are without exception friendly, efficient and highly professional and the IT systems are outstanding, providing instant access to inspection reports, invoices and compliance certificates. My tenants have also expressed their appreciation for the service provided to them and I consider the company to be setting the benchmark for the highest standards in service to both property owners and tenants. Very highly recommended!

T.

We had Western Lettings as our property managers for 2 and a half years and they were excellent! By far the best letting agents we've ever had. They responded really quickly to our queries and everything was fixed in a timely fashion. At no point were our keys given to anyone without permission (which has happened plenty of times with other letting agents) and we were given proper warning when they needed people to attend the property. At the end of the tenancy check-out went as expected and we were not hit with a million irrational charges for cleaning that was already done or non-existent damage. (This has happened with previous letting agents since they have nothing to lose). I would recommend them to anyone, as they're giving letting agents a good name!

A. A.

Western Lettings is the most professional letting agency in Scotland I have ever rented property from. A lot of correspondence was made through emails, which was great for me. All issues during tenancy sorted straight away. End of tenancy was also smooth, I received my deposit back 3 days after I left property! Wow! I highly recommend Western Lettings to anyone who are looking for properties to let in Glasgow!

B.

5 stars. Defintely one of top 3 letting agents in Glasgow. I‘ve been with Western Lettings for almost a year now and I am very pleased that I have chosen them. The company is well managed and organised for every nitty-gritty. I like the fact that they put the photo of each letting agent at the end of email. Prompt, professional, and good customer service. My property manager Tom is very responsible and reliable, always there and ready to help, from my initial application to flat maintance from time to time till now. Also, Catherine is always there to help and response. I highly recommend Westernlettings to anyone who is looking for renting a property in Glasgow.

R. W.

I moved into a flat with Western Lettings after my previous flat was broken into. They were very warm and supportive, but also focused and professional, and their attitude made my tenancy a comfortable and stress-free experience. They were always quick to respond and exceeded my expectations with how eager they were to help. Every member of staff that I met/corresponded with was friendly, genuine and down-to-earth. I would highly recommend Western Lettings to anyone looking for tenancy in Glasgow.

j. c.

Excellent. My first time renting and western Lettings made it easy. Let was agreed within 36 hours of me contacting them. Everything went without a hitch. Any queries or questions I have had have been dealt with in a polite, friendly and very timely fashion. Property is in great condition and they couldn’t have been more helpful. I’ll not look anywhere else if I need to rent again.

M. A.

Western Lettings were always very professional and helpful, particularly as I was moving in March 2020 just as everything was locking down. Staff were always responsive and helpful throughout my 12 month tenancy. The only negative thing was the inventory I was provided with as it said everything was perfect with the property and it took me a lot of time to take photos and upload them of things that weren’t perfect (marks on walls etc). Overall, I would highly recommend.

J. M.

Rented a property with Western for over a year and was by far best experience I have had with a letting agency. Any issues in the property were dealt with quickly and the staff were super friendly and accommodating. Rented with quite a few different agencies in the past and the service Western provided is easily the best.

S. B.

Jack has kindly spent time with me as a fellow letting agent, explaining how his system/team works - they are trained to the highest level and offer high levels of service to their tenants and landlords. No wonder they win the top letting agent awards. A first class outfit in every sense. Highly recommend to anyone looking to let their property or look for a property in the Glasgow area.

A. M.

I have found Western Lettings to be one of the best lettings agents I have used. They are friendly, professional and treat their clients with respect. The flat I rented off them was very well maintained and great value for the monthly rental. Also, whenever something went wrong, which it rarely did, they were quick to get things repaired. Highly recommend.

A. R.

Western Lettings has been my first agent here in Glasgow, and I have one word for them - professional. Very helpful from the get go, right until the end of my tenancy. Have always been able to relay my requests to landlord where necessary and received reasonable response on each of them. Will certainly look forward for more lettings from them.

C. T.

Western Lettings have been absolutely exceptional from day 1. Having relocated to Glasgow, they have been incredibly accommodating towards all of my needs and an absolute pleasure to communicate with. They continue to deliver services that are 2nd to none - and I have zero hesitation in recommending them towards anyone looking to find rental properties in Glasgow.

L. R.

Western Lettings are fantastic! We had a brilliant experience with them - they are a caring, kind and genuine team. We rented with them for a year and a half and they are always there to help with any queries or concerns you may have. Their professionalism and enthusiasm really shines - we recommend them highly!

D. S.

The team at Western Lettings were easy to deal with on entry to our new rented property and when we vacated. The online systems they use work very well but the added personal touch just made it easier. Small issues were dealt with quickly and the team of services they have on call electrician, joiner etc. were all great. We wish them all the best on their office move.

B. T.

Quick in their responses and any problems we had they dealt with immediately. They were always friendly and nothing was ever too much hassle. When leaving our property they were clear in what we needed to do before we left and the whole process. Loved the flat and western lettings - made our house renting experience superb. Very greatful.

M. N.

While I left the tenancy two years ago, I never realised I didn’t leave a review. I rented a flat through western lettings for a year and I was amazed by their responsiveness and professionalism! All maintenance issues were addressed and fixed within 72 hours (even with white good replacements). I’m highly recommending them to family and friends looking for a place and they are going to be my first choice when I’m starting to consider upgrading my current apartment!

R. G.

If you’re looking for a letting agent in Glasgow, I’d recommend this one. My partner and I had a great experience with Western Lettings. Emily and Catherine in particular were very helpful and responsive whenever we had issues, which was mercifully seldom. 10/10!

J. C.

Having heard some disaster stories with Glasgow letting companies, I'm very happy to say I had a fantastic experience with Western Lettings so much so we made sure the next property we rented was with them. We had a few problems with our boiler and washing machine at separate times - and they were sorted straight away with the utmost attention. Western Lettings would make sure any problems would get sorted by the landlord and if there was never a quick reply - they'd do their best to have their own guy look at it. I can't thank them enough again and I am excited to go into another contract with them. Thanks Western Lettings!

F. V.

We had an excellent experience with Western Lettings. They are very professional, quick to respond to emails and accommodating to any requests. Moving out of our current flat has been a smooth and easy process.

c. d.

Western Lettings have been great from start to finish. We have had various rentals over the years with different agents and Western have been the best. Friendly and helpful staff and very responsive when the inevitable house repairs crop up. Our boiler broke at Chrismas time and Matt went the extra mile to get it fixed asap for us. Highly recommended!

J. S.

Western Lettings provided excellent service from day one until move out by being flexible, very responsive and friendly at all times. They handled requests professionally and in acceptable time frames. Being new to the UK and having no contacts in the country, I initially had difficulty being accepted by a letting agency due to bureaucratic issues, but I felt welcomed by Western Lettings. Thank you.

H. R.

Moving in was as straight forward as ever. They have a fully automated digital service, making all processes a breeze. Extremely helpful with anything you might need. This is one of the best estate agents around.

S. K.

I am an international student and new to UK. Western lettings was the first private letting agency I approached while searching for my accommodation. I had best experience with western lettings throughout my stay. They always quick to respond with queries. The team is always helpful, friendly, professional and supportive. I am happy with their service. I recommend this agency for anyone new to Scotland and looking for a private accommodation.

M. V.

We were tenants with Western Lettings and as the others reviews, we can confirm they are very professional and always helpful. Excellent communication and they fixed things quickly. We were really satisfied from the beginning of our tenancy to the end.

S. S.

Very pleased using Western lettings as a tenant over past six months in Glasgow! Professional and by far the quickest letting agency I have ever dealt with. Special thanks to Aimee for such a wonderful job throughout. I think it’s the team that is always available to listen to your issues, concerns, requests and then takes appropriate action in time. I felt the staff is proficient and you can easily tell they have well-established processes that they follow. I never had to wait too long to get a response either on my email or phone and that is what I think makes them stand out. I will definitely recommend western and use again in future.

M. S.

Me and my husband moved to Glasgow a few months ago. Our tenancy agreement was passed from another agency to Western Lettings Agency and there’s only good words to say about them. One of their employees,Catherine who was really nice and friendly, visited us and was really helpful explaining everything about the tenancy agreement. We highly recommend Western Lettings!!!!

M. G.

Western Lettings are honest, reliable and professional with a very personable staff. As a first time landlady I had many concerns and questions which were promptly addressed with patience and understanding. They are easy to contact, quick to act and offer a highly efficient service. I have already recommended Western Lettings and wouldn’t hesitate to again.

R. R. G.

I have been renting many different properties and therefore dealing with many different letting agencies but I can say that Western Lettings have been with no doubt the best agency I have been dealing with. The team is very nice and helpful, they answer to your queries very quick. They provide a very good service. Thank you very much, Wish you all the best.

A. B.

We only rented from them for about 6 months, but they were attentive and responded to emails within 12 hours. They follow through with what they said they would and we felt confident with having them as our letting agent. I would highly recommend.

A. M.

I rented a property from Western Lettings for the last 6 months. Any issues that we had were always quickly resolved. They are very easy to get in touch with and always responded very promptly to any correspondence. All matters regarding signing the lease, deposits and end of tenancy checks were carried out with ease. A great letting agency and I would recommend them to anybody looking for a property.

J. L.

Rented from Western Lettings for just over a year and have had a good experience. They are fast at responding and good at getting things fixed. The flat was clean when I moved in, and they didn't try and screw me out of my deposit. Matt has been very helpful throughout.

S. K.

I was a tenant through Western Lettings from November 2016 until April 2018 and they have been wonderful from start to finish. They are thorough and organised and they get things sorted quicker than any agent I've ever rented from. The staff are all lovely and they were fair at the end of my tenancy in regards to deposit deductions....i didn't have any because I returned the flat clean and tidy and with everything still intact or with a suitable replacement. I'm actually sad to leave them, and my new agency has a lot to live up to! Can't recommend enough!

J. S.

I can honestly say these have been the best letting agents I have ever worked with. After bad experiences and OK experiences in the past, I was constantly surprised how efficient, professional, polite, reasonable and helpful this team were. The price was no different (and in fact cheaper) than many others and it has been absolutely worth it. They have been fantastic right up to the point where I sold my flat last month (and even beyond!). I never had to pester them to do something. I never had to follow up with a million emails. They just did the work extremely well and I am so grateful for all their hard work. You are daft if you don't choose them for your agency. Could not rate them highly enough.

J. M.

Excellent service from start to finish. They found tenants for our Glasgow property really quickly. The whole process was stress free as they dealt with everything. Would highly recommend Western Lettings to anyone looking for property management. Thank you!

K.

Brilliant letting agency. My partner and I rented a property for a year and found them to be very helpful with any issues we had with our property (very minor things). The staff were friendly and quick to respond. I'd recommend them 100%.

d. g.

I am currently renting from Western lettings. They're very professional. I forgot my keys and locked myself outside and their team helped me out with the situation. I am very thankful for their professional behaviour and responsiveness. 100% recommend them. Thank you!

A. K.

I had wonderful experience with Western letting. Being a new bee in glasgow, This agency provided on time, hassle free service during my tenancy.

M. D.

We rented a flat via Western Lettings when we were waiting for the renovation of our new property to be completed. The service at all times was professional and efficient, and they are also a great team to deal with. This was especially the case during the COVID lock down. We would have no hesitation using the services of Western Lettings in the future - our experience really was 5 star!

K. K.

Western Lettings are absolutely fantastic. I rented a property from them for 16 months. It was the best experience ever. They always responded immediately to all of my enquiries, show professionalism and were really helpful and understanding about all matters of the flat. I could not have hoped for a better service. I highly recommend Western Lettings to everybody!

G. B.

Almost a year ago my letting agency changed to Western Lettings and it has been such a pleasure. The process to change over was seamless and their visits have always been pleasurable. There has never been an issue that I have had to raise that has been a problem and they always go out their way to ensure my home needs are met. Thank you all very much for all your hard-work.

R. B.

I bought my property a year ago and was in a dilemma choosing a letting agent. At last I ended up choosing Western Lettings based on their reviews and their certifications. Without any doubt this is the best decision I ever made. They helped me to quickly renovate the property, bring it to the market and find a tenant. Their landlord portal is one good place to see all your accounts. They reply to emails quick. Overall its been a hassle free service.

B. t.

I enjoyed my experience with Western Lettings, especially since I interacted with the property manager Kirsty McMillan. She was always there to listen, help, and try to fix whatever problem (minor or major) I encountered. Great experience, highly recommended Letting agency to find a home in Glasgow.

T. T.

We were tennants through Western Lettings during the Covid 19 pandemic. Our lease began the day the UK entered lockdown and I am very glad that we were during such difficult times. They were responsive and professional but also empathetic and personal. Have moved and now using another letting agent it has further highlighted the exemplary service they provide. I hope to use them again in the future.

J. Y.

A small team of dedicated staff, professional and yet friendly. Any enquiries or issues were dealt with quickly and efficiently. A business where you feel comfortable and confident that your best interests are served. I feel valued as a tenant and would have no hesitation in recommending the team at Western Lettings. A small team with a big work ethic, a bit more personal service than some of the other agents I contacted. Good luck.

C. M.

I was a novice landlord when I appointed Western Lettings to manage my property. They have been great - knowledgeable, professional, totally reliable. They organised everything that was needed to be done to be able to put my property on the market. I have been very fortunate in selecting them. I have subsequently recommended them to others.

P. R.

I've been renting out my flat via Western Lettings for many years now. Their service has always been polite, informed, good value and carried out quickly.. On the basis of my relationship with them, I have no hesitation in recommending this firm. Added July 2018 - had an email from Western Lettings recently telling me current tenant was leaving (after many years). Once they had ascertained that I still wanted the flat let, they went into action. After only seven days empty, new tenants will be moving in - all checks done and deposit paid. As part of their service they recommended some minor repairs and renewals. I felt there was not enough time to organise this before the new tenants' arrival. No problem. We agreed what was required and they have organised the tradespeople to do the work this week. Talk about service!

T. S. o. T. F. T.

I don't usually review but really had to say what a great service I've had from Western Lettings today (supported by Catherine who was just excellent). Trying to relocate and find a new home during COVID-19 has brought so much anxiety and I couldn't believe how quickly I was assisted in finding a new place; from locating the right property for my needs, completing referencing at speed to confirming my move date. Having been dealing with mis-information on viewings and lack of transparency on current processes from other agents in the city, I really had to write here to recommend.

l. b.

Western Lettings have been managing my property for over six years. They have been consistently outstanding! They offer a very personal and friendly service. They are always efficient and professional. I have every confidence in the team. Many thanks

J. M.

After a bout of letting agencies not taking us seriously, purposefully delaying to reply and outright ignoring us (due to age) it was a breath of fresh air to be able to deal with Western Lettings who just couldn't have been more professional. We've had instant communication from them on nearly every email sent which is just amazing (and seems to be a common theme with other reviews) and very detailed + personable responses. The process couldn't have been easier from start to finish and we're collecting the keys in a couple days which will have meant this was sorted in near under a week, outstanding. As a younger letter, aged 20, but with strong finances, it's just nice to be taken seriously and treated professionally. Really look forward to our time with WL and a big thanks to Sarah who's been awesome at answering every question we'd had so far!

J. F.

New to the UK, we had the best experience with Western Lettings. They were friendly, supportive and understanding, even though we did not know much about the procedures here in Britain (ok, Scotland ;). They earned our respect and well deserve your interest in their properties.

W. G. C.

I own a flat in the West End, which I rent out, but live in Australia, which means I rely heavily on a good letting agency to manage the tenancy. The flat was initially subject to significant plumbing and other problems, mostly the result of poor workmanship by the builder during renovations and had been an absolute nightmare until I assigned the tenancy to Western Lettings. Jack Gallagher has been incredibly helpful in organising competent tradesmen to rectify all the faults and to arrange a succession of excellent tenants. His agency is very efficient at looking after repairs and maintenance and its monthly statement of income and expenditure is exemplary. I cannot recommend Western Lettings highly enough.

E. S.

I was pleased with their service and value to me as a landlord before but tonight they’ve gone above and beyond to help me with access into my property when we were caught in a key issue! Contacted the out of hours service and within 2hrs all was sorted. Jack went back to the office to sort.

A. F.

Great service and communication, maintenance issues of the property was sorted whenever we reported it through the system and had zero interactions with the landlord as the agents dealt with everything. Would recommend using western lettings to anyone.

T. M.

Thanks to Western Lettings my move to Glasgow has been painless. I absolutely love the flat I'm renting, and their service and support throughout the process and beyond has been outstanding. They're professional and right on the ball with everything, all the times. Highly recommended agency!

K. T.

Western Lettings have been looking after our rental flat for the last year and have been great. The staff are very professional and efficient. The easy to use online system for invoices and rental income keeps you up to date while making everything transparent.

M. R.

I was with Western Lettings for a year and would highly recommend them. From our first interaction with them during the viewing until we vacated and were returned our deposit, they were nothing but efficient and friendly. Wouldn't hesitate to be a tenant of theirs again.

A. M.

I have found Western Lettings to be professional and responsive to any issues I’ve had as a landlord. They quickly found reliable tenants for my property and were also very helpful and supportive during the sale of my property.

N. M.

I let my flat out through these guys for the last five years. Was a bit apprehensive however they were fantastic throughout, dealing with everything for me. Worth every penny as a landlord, always making sure the tenants were both being looked after as well as looking after my flat! I’ve had to sell the flat for other reasons but even through that process i.e. managing the tenants leaving and helping with access for the surveys/viewings etc, they’ve been first class. Thanks for everything. Anyone looking to let out a property that is a bit worried about doing so, use these guys and you’ll be fine.

A. K.

It's the best letting agency we've ever had. First of all, the property was in a very good condition. Then dealing with paper work was so easy. Because, of the great help from the agency. When we had any question, it was answered and resolved very fast. And to add more, all the staff was very professional and friendly. Thanl you for all your great work. Best regards

S. R.

Tenant - Western Lettings have been flexible, professional and kind with us. We feel very secure with their services and their standards are high. Out of all my landlord/letting agent experiences they have been the best.

A.

I found the staff very professional and always polite and caring at Western Lettings. Aimee, Sandra and Matt are the people i dealt with mainly but whoever would return my call or email or come for a house inspection, always had me feeling they wanted to help me in any way possible and they were all lovely!

U. P.

I have been letting my flat in the west end through Western Lettings since 2010 and I have been extremely pleased with the service they have provided. Jack, Jennifer and the rest of the staff are very professional, efficient and do not waste any time getting things done, including marketing the property, finding tenants and getting repairs done. I live out of the uk and couldn't manage without them. I recommend them 100%.

F. D.

Was a tenant with Western Lettings for the past year, at all times they were more than willing to help me out, regardless of the query. On a whole, I would recomend them to anyone, having them as my letting agents for my first ever flat made the whole process completely stress free, I hope to have dealings with them again in the future, 5 stars all round. :)

R. M.

With many years experience in the property industry, I have encountered many letting agents over the years both occasionally good and more often very very bad, but none have come close to the exceptional level of service I have received - as a landlord - from Catherine, Sandra, Jack and the rest of the team at Western. Best decision I made was when I put all my properties into Westerns care a few years back and I would highly recommend that both experienced and new landlords do the same. Always amazing and unequalled service. Top notch..all round. 👌👏

I. D.

My experience and relationship with Western Lettings is amazing - showing themselves to be extremely generous , welcoming and professional. They are more than just a great business, they play a key role in promoting active lifestyles and opportunities for people in the local community. W.L sponsor and support my hockey club (Hillhead Hockey Club) and with this funding it has enabled us to continue to run our organisation and to provide important opportunities for people of all ages in the local, and wider community. Everyone I have engaged with has been extremely personable and easy to get on with, and as such we have forged a great relationship. Thanks for everything!

L. M.

I rented a flat with Western lettings last year, they made the whole process simple and easy compared to previous lettings agents I' e experienced. They also dealt with issues promptly and efficiently. Would recommend to anyone looking for an agent they can trust.

D. W.

My house got flooded and needed to rent somewhere quickly, never heard of Western Lettings until that point but I am so glad I chose to rent a property from them. Service was outstanding and there was always someone there to answer any question you had. Right from check in to check out customer satisfaction seem to be on top of there lists!!! Very friendly and helpful staff!!

R. L.

I was a tenant with Western Lettings for just under a year and were always friendly and helpful whenever I needed some assistance or had a general question to ask. They made the rental process very smooth and easy to deal with and I would recommend them as a letting agent anytime.

C. W.

Have let 3 properties with Western Lettings since 2009 and have no hesitation in recommending to landlords seeking a property management. service. Jack and his team are friendly, professional and always ready to help with advice and practical assistance where required.

J. B.

Helpful and professional service, always quick to respond to queries. As overseas landlords we have been kept up-to-date and supported, especially when we made the decision to sell our property. We would recommend the team at Western Lettings

I. K.

Been using Western Lettings for over a year to let out our Finnieston flat. Can't fault their service- they are a small tight knit team and the personal and professional attention to detail and queries is exceptional. Highly recommended.

E. D. M.

As a tenant, I appreciated a lot the kindness and the professionalism of Western Lettings' employees. Comparing with other agencies I dealed with, the difference is huge: WL has a very good attitude for "customer care", not only with the landlords but also when it comes to help the tenants. Availability, kindness and effectiveness among the quality I appreciated the most.

D. S.

We have used Western Lettings since 2011 as agents for our property in Glasgow. Over the past 5 years, Jack Gallacher and his team have provided an exemplary service: courteous, timeous and highly professional, with access to a network of able and affable tradesmen. Calls are answered, issues resolved and we have no hesitation in recommending this company most highly -- a beacon of best practice.

M. M.

I’ve been with this agency for nearly 2 year. The girls are all so really friendly and always reliable. If anything in the house needed fixed they were always ready to help and call somebody out ASAP. Best agency I’ve been so far!

S. M.

We have used Western Lettings for the past 3 years and they have been amazing. Catherine and Emily have gone out of their way to look after our home for us especially through the pandemic, as we have been overseas and the communication has been first class, they always return our emails within minutes. We have recently sold our house and are close to settlement and they still go out of their way to help us I would not hesitate to use Western Lettings again.

H. S.

I rented a flat from Western Lettings for nearly 2 years, and at every stage from the first look around the flat to moving out, Western Lettings were always helpful, quick to respond, professional and courteous. I wouldn't hesitate to recommend, or to let a property from Western Lettings again. Helen

J. B.

I was a tenant at a property managed by Western Lettings for a year. From moving in to moving out everything was straightforward and fuss free. Inspections were at reasonable intervals and non-intrusive. All of the staff I interacted with over the year were friendly. No complaints here.

P. W.

We needed to find something to rent in a week and Western Lettings are the best for that and not only. Customer service from Matt was excellent and very friendly nothing was too much hassle for them. Highly recommend this agency.

H. B.

I've worked with quite a few letting agencies in Glasgow at this point and by far Western lettings is not only the most professional but also the kindest! I am sad to no longer be renting with them, but thanks to the team for making my move in and move out so simple!

M. C.

Great experience renting a 2 bedroom flat in the West End, Glasgow. WL responded very quickly to queries and got workers out the same day when electrical issues occurred.

L. I.

I recently rented a property through Western Lettings and found the service to be excellent. The whole team were exceptionally helpful, well informed and gave a really professional service. I wouldn't hesitate to recommend renting through Western Lettings!

R.

After 4 years of WL managing my property, I would wholly recommend them to a landlord looking for a management service. Their greatest strength is their team in the office who pro actively resolve any issues and who communicate information to you quickly. WL user friendly online portal is also very convenient for staying organised among the mountains of paperwork associated with letting property.

P. G.

As a landlord Western Lettings have been superb. High quality of service, timely responses and go out their way to help in any way. Good to know my property is in safe hands.

J. R.

As a portfolio Landlord I would not hesitate in recommending Western Lettings to any of my friends or family. They have a highly professional team of staff who are always efficient and provide a caring and personal service.

C. F.

Excellent experience with Western - the few issues experienced were dealt with swiftly and fixed first time. Very prompt, friendly and courteous service so can’t recommend highly enough. Thanks to Catherine and the team for a stress-free stay!

E. L.

We rented a flat off of Western Lettings last year and they were fantastic all through the process. They have always been very quick at responding to emails and were at end of the phone if we needed anything. The washing machine broke 2 weeks after moving in and they got someone out to look at it, and ultimately replace it quickly. We were a bit nervous when we moved out as there are so many horror stories of letting agents being difficult with deposits. But they appreciated how clean we had left the flat and refunded us the full amount. I would be very happy to recommend them to anyone looking for a flat in Glasgow.

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