Reviews of Andrews Gloucester. (Real Estate Agency) in Gloucester (Gloucestershire).

Andrews Gloucester

166 Reviews

136 Comments

Real estate agency

Real estate agent

5 Worcester St, Gloucester GL1 3AJ, United Kingdom

Description

Information of Andrews Gloucester, Real estate agency in Gloucester (Gloucestershire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Andrews Gloucester

Reviews of Andrews Gloucester

F. D.

Sarah Robinson returning as Property Manager has been the saving grace of our experience with Andrews. She is such a good point of contact to have as a landlord and I have absolute faith that she will sort anything needed for our house as quickly and efficiently as possible. She is polite and professional and whenever I deal with her I trust that she's on top of whatever is going on. I am so very glad that she is back!

P. C.

The team at Andrews provided support and professional service during my termination of my Tenancy agreement. Today, people are too easy to complain but, I wanted to record and share my praise to Andrews. The services Andrews provided were clear and timely. Although difficult to identify all team members, I would like to thank Sarah Robinson - Property Manager for her swift actions and help.

L. S.

Sarah Robinson (property manager) at Andrews is a pleasure to communicate with and made the checking out & leaving of our rental property easy and seamless. Sarah is always quick and efficient with answering questions and dealing with any queries or discrepancies, and if we were to move house again, I would gladly come to Sarah to see if there were any properties available.

M. I.

I am happy to report that my property manager, Rebecca Will-Morgan, has been excellent so far, offering a very personal service and being very easy to communicate with. She has taken a real interest in my property, ensuring she is personally very familiar with it so she really knows what she is talking about when discussing issues with me and the tenants. I can highly recommend her.

W. G.

We have had many dealings with the property managers at Andrews all of which are very professional with a huge amount of passion to maintain the properties within their portfolio keeping communication links and satisfaction between the tenants and landlords to a very high standard. Sarah Robinson works around the clock to ensure that everyone is happy with the service Andrews offers and she does so incredibly well

A. N.

Sarah has always been very helpful & informative. I like to be kept in the loop as a landlord & she is always at the end of the phone/email to answer any questions I have. She is very friendly and approachable & I am confident my home is being looked after with Sarah overseeing things.

L. L.

Sarah Robinson (property manager) at Andrews is a pleasure to communicate with and although our rental checkout was quite stressful, her professionalism made it feel quite easy. Sarah is always quick and efficient with answering questions and dealing with all our queries.

R. C.

Sarah Robinson who is my propery manager is very good at her job. She keeps me informed about any issues with my properties. When there is maintainance to do updates me as to the progress with quotes and when the job is finished. She is also very approachable when I have any queries to find the answer for me if she does not know herself. She is a credit to the company :-)

M. B.

I have been working with Andrews Lettings for many years now and I can honestly say they are brilliant a special thanks to Sarah Robinson prop manager who is always is on the ball and nothing is ever a problem. Superstar and always professional thanks for all your help ;)

K. A.

Fantastic dealings with Sarah Robinson from the Gloucester branch. Right from when we were in our rented accommodation to now signing everything for the end off our tenancy. Quick email response and information communicated well. Thank you for your hard work.

L. B.

The team at Andrews were fantastic in helping me browse for properties, I went through Phoebe in particular and she was absolutely amazing. Would recommend her to anyone else looking at buying or renting a new home.

s. b.

Really happy with Andrews, great customer service. Special thanks to Hayley Tennet, who helped us find a property to let in a very short notice and made it possible for us to literally move in a week time. She’s very approachable and a lovely lady. Thank you for your help, Hayley and team.

s. g.

I would like to thank Sarah Robinson for helping me sort out some outstanding concerns I had today , never ever got such quick responses as far i can recollect and helped me put my mind to rest. Thank you very much Sarah you are a star for sorting out my concerns . Wish there were more stars to give :) Sarah Robinson thank you again for you help today (11/07/2023 ).

S. B.

I have recently received first class service from Sarah at Andrews who has helped me deal with the checking out of our tenants. Very efficient, helpful and knowledgeable. Highly recommend!!

S. G.

Myself and Rebecca Wills-Morgan have been working together dealing with Andrews property maintenance for quite some time now. She is very efficient, easy to deal with and very responsive. Makes our job a lot easier! Thank you Bec!

S. G.

Sarah Robinson has helped us out so much with our queries! She’s a quick replier and gets stuff sorted for us! As a first time with a letting agency she’s made me believe I have chosen the right one! She will even reply out of office hours! Thankyou

R. L.

I can’t praise Hayley Tennet enough! She has been so helpful and nothing is too much trouble. She worked so hard to find me the perfect property and succeeded! She is always happy and I look forward to seeing her each visit! Keep smiling Hayley!

R. D.

The team in Gloucester are very friendly and helped my house purchase get over the line. Katie was very proactive as we faced a deadline to get completion done. Thank you!

J. S.

I have been working with Sarah Robinson who is my property manager. I am overall happy with my experiences and communications with Sarah and Andrews. Would recommend.

v. c.

I regularly deal with Andrews as one of their chosen contractors. Liaising with many of the property managers in both Gloucester and Quedgeley. It is always a pleasure, the whole team are friendly professional and helpful, especially Justyna 😊 I would highly recommend them.

A. Z.

Great agency, amazing people:) The whole process runs very quickly and smoothly. Especially thanks to Jonathan and Shannon for their patience and contact with us. I highly recommend

S. T. (.

Everyone is so friendly and helpful but Sarah Robinson (our property manager) goes above and beyond to help, advice and resolve any problems, issues or questions we have. Highly recommend Andrews Gloucester, Sarah and her team

k. g.

Sarah Robinson has been a pleasure to deal with, very professional, friendly, efficient and informative. Nothing is too much trouble and always happy to help. Thank you very much.

I. E.

Justyna Czykieta (Property Manager) at Andrews Property Group exhibit great professionalism anytime I reached out to her about any issue with my apartment. She’s fast in responding, great communication skills and overall it’s always lovely to speak to her.

d.

Worked with Andrew's for over 14years as a landlord based in Gloucester , I have always found both the letting and sales teams to be professional, efficient and courteous.hence the 5 stars and I have no hesitation recommending them having done so tothe new owners of my business

A. M.

Had a lovely experience with Andrews, big thanks to Hayley Tennet :D, she was very helpful and quick to assist us with our needs! Thank you very much, we definitely recommend her :)

L. A.

Hayley Tennet at Andrews helped me get my house & she was lovely from start to finish, from the moment I met her she was so lovely and bubbly and very friendly, she understood my needs and helped me to get my house! I don’t know what I would’ve done without her!! Thankyou so much Hayley!! 😊

K. W.

I’d just like to say a huge thank you to the Andrews Renting team Gloucester. Specifically Sarah Robinson who looked after me and my rented home for the last 4 years. She’s a absolute pleasure to speak to and so helpful. Thank you so much. 🙏😃

J. T.

Perfect service! Joshua and Rebecca have provided exceptional support, maintaining a friendly and professional attitude and delivering excellent results in a short timeframe. They went above and beyond in proactively finding ideal buyers for our property. I cannot recommend any estate agent more!

J. C.

Phoebe Walton was a delight to help find a property. She was extremely polite and helpful. Would highly recommend.

C. S.

Really impressed with Cara Whiting, Josh Harding & Katie Burston from start to finish in generating an offer on our flat - which took only 4 working days! Great market knowledge, excellent communication and a great buyer. Thanks very much appreciated.

r. j. s.

Hayley and Sarah have been extremely efficient and helpful in sorting out a Tennant and my mortgage.

I. P.

Rebecca Wills-Morgan is an absolute treasure to the establishment. She takes her job as Property Manager very seriously, and it shows with her dedication and support to her clients. She is very kind and considerate and makes every effort to develop a long lasting relationship, demonstrating trust and reliability. Thank you Rebecca. Lastly I have to thank Shannon Smith. I joined Andrews in 2019 and its because of Shannon I have remained a customer. From the onset she has been nothing short of amazing. Shannon strives to ensure her clients are heard and their matters are resolved. She goes above and beyond to get the job done. Shannon is a wonderful person, extremely personable and always ready to help. Shannon Smith you are an asset to Andrews whose efforts and acumen, reassures me that my property is in good hands. Thank you for all you have done for me over the years.

K. H.

Really happy with the service and attention given to us by Hayley at Andrew’s. We were looking for a house to let and needed one quickly as we had sold our house. Hayley found us the perfect property and made the journey painless. Recommended Agents.

S. L.

We recently put our house onto the rental market with Andrews. The experience was exceptional, our advisor Shannon Smith was professional, helping us throughout the whole process and answering any and all questions we posed. First class service. Sarah, Gloucester.

P. R.

Just want to say thanks to the property managers at Andrews, especially Sarah for recent help sorting out a few issues and Rebecca. Keep up the good work.

T. C.

I strongly recommend Andrew’s Estate Agents for any of your property sales. Cara is so friendly and has helped us find a lovely property. The Mortgage Advisor James is very professional and has provided us with a great deal that our Bank couldn’t match. They are always willing to go that extra mile to help their customers.

S. T.

Just wanted to say that Hayley Tennet has been absolutely amazing trying to source me a property at very short notice. Such a bubbly lady, nothing ever too much trouble and just got exactly what I wanted and needed! Can’t thank you enough x

A. S.

Rebecca Wills-Morgan works with professionalism and pays very close attention to detail. It is always a pleasure to speak to Rebecca, she handles issues with a great deal of care and attention and likes to see things through to completion. Keep up the great work Rebecca!

S. G.

Would definitely recommend, Hayley was really nice and sorted my flat really quickly, pain free experience and they’re always happy to help!

C.

I normally need to wait 2 to 3 working days to receive a reply Sarah Robinson is very reliable and friendly. Great help from Sarah Robison as always!

O. D.

We had a great experience with Shayla form Andrews. She was really helpful and supportive with our tenancy application and kept us informed at all stages of the process, so easy to talk to! Thanks for making its so easy and enjoyable also for helping us secure an amazing house for this summer! Cheers again Shayla!

E. K.

Justyna is amazing. Brilliant, friendly and professional service. Justyna's service to us as Landlord's has been outstanding. Thank you

H. S.

Shayla and Shannon have been professional, polite and efficient throughout my recent dealings with her. Having informed Andrews that the property was available for rent, it was live and viewings were booked within hours. The property was let within 1 working day. Since then their communication and efficiency have been great making my job much easier. I haven't had to chase anything as both Shayla and Shannon have kept me up to date the whole time. Shayla and Shannon are a credit to Andrews. Thanks very much

R. F.

Hayley is the best agent who takes care and makes sure that the customer is served well

C. D.

Shayla, John and Jill were all a fantastic help when purchasing our first home. Communication was great, and we must thank Shayla in particular for being so pro active in helping us arrange more than one viewing. She always greeted us with warmth and enthusiasm and nothing seemed too much trouble. Great customer service from the whole team.

B. J.

Hayley has done a fantastic job. She has gone beyond the call of duty

N. P.

Shayla and Shannon have been absolutely fantastic from start to finish. After a pretty horrendous experience dealing with another estate agent I proceeded with caution when enquiring about a property through Andrews. I firstly spoke to Shayla who swiftly arranged a viewing and was able to show me around what I can now say is our new home. She was excellent on the viewing and took the time to talk to me at the end and get an understanding of our situation. From there on the procedure could not of been easier. After this point I had been starting to deal with Shannon through the application process. She was in regular contact, and made each stage very easy. It was an extremely simple process and I cannot thank these two ladies enough! :) Throughout the whole process I never felt like I had to 'chase up' or take the time out to call for updates. I heard from either one of them on a regular basis and were always on hand to answer any questions I had! The service has been terrific and you are both a real asset to Andrews. A massive thank you to Shayla and Shannon, you both have really gone above and beyond and I can honestly say I am very grateful!

P. L.

Andrews Gloucester branch representative Shannon Smith walked us through the landlord process from start to finish in our recent property rental interaction with them. Professional, polite and extremely knowledgeable, her service was first class. Highly recommended. Peter, Gloucester.

J. B. A.

Alexandra was really helpful, welcoming and very friendly. Answering all my questions, listening to my requirements and detailing all information. She is a great asset to Andrews and my experience with Andrews is everyone has been very helpful and professional. Hopefully I find a property through them soon

J. R.

Great service from Rebecca help me through out me leaving the property I was renting talked me through things and helped with the little dispute I had with the landlord. Thanks You

T. L. F. B. G. L.

Superb customer service. We’ve been trying to rent a property for a while and have used several estate agents and Andrews have been the best by far. With Andrews we’ve been able to find a property and we personally want to thank Shannon for her help in doing so. She understood that we had been struggling and without her we would still be looking. Thank you

J. B.

Fantastic service from Josh & his colleagues. With it being our first time selling our home, Josh was able to answer all my questions and continues to only be at the other end of the phone if I have any queries or concerns. Our property was on the market along with all viewings booked in quickly with a very quick sale that followed. Definitely recommend Andrew’s, Gloucester if you’re selling your property!

D. W.

The whole process of purchasing our first property was made so simple and easy! The customer service we received from Lucy Cameron on the day we made the offer was fantastic! As first time buyers, she explained everything to us and made the whole process so simple and easy! I would highly recommend Andrews to anyone looking to purchase their next home!

T. C.

We had a really good experience with Andrews and it was down to Shayla. She really made us feel important and that she genuinely cared about me and my partners desire to want the home we have now got. Her communication was spot on throughout and always managed to help with any enquiries me and my partner needed answering. Five stars all round.

V. C.

We have been in our process buying a house and we got the services of James Saunders to get a mortgage and insurance. He gave us an outstanding service. He helped us with everything and looked for our best interest all the time. I highly recommend his service.

J. S.

Joshua was a true professional and made the whole process simple and stress-free. Would highly recommend him if you’re looking to sell a property.

G. L.

I have been dealing with Shayla for a while now who’s service has been exemplary. Cannot fault her in her communication, professionalism and work ethic. Josh has also been a great help and support to myself also. Would thoroughly recommend their branch and services.

L. R.

I found Andrews very informative and easy to deal with. All members of the sales team were good at communicating and regularly kept me updated with the transaction. Whenever I emailed them they were very quick to respond and kept me updated throughout the whole process. They were also really friendly and made me feel a lot more relaxed about the process.

Z. S.

A special thank you to Jill and Cara at Andrews. They were absolutely amazing at helping me buy my first home! It was a long process but with the help of the most assuring and patient Jill, and professional Cara, we got through it at the end. So thank you ladies, it was a pleasure talking to you.

J. G.

Josh was extremely helpful and knowledgeable, punctual and polite. Andrews seems like a very good firm to work with.

C. S.

Thanks very much to Hayley Tennet who was fantastic in arranging a flat for my son. So friendly, fast and efficient.

A. S.

I have used the services of Andrews Estate Agents and in particular Lucy Cameron on this and our previous experience of house purchase and sale. I have to say I have never failed to be impressed by professional service and customer focused delivery that has been provided. I also have to say that as individually they are very supportive indeed and have provided fantastic and ethical advice. Thank you again

L. W.

Great service from Sarah Robinson at Andrews with my tenant change over in Brockworth.

A. B.

Hats off to Hayley at the Gloucester branch. Very friendly and passionate to find the right people for the right property. She helped us find a rental and was there for any questions we had. Thank you xx

A. W.

Used Andrews Gloucester to rent my student house for my second year at the University, very good experience, everyone at the branch was very friendly and helpful! Shayla Willis helped me and my housemates find the perfect house, she always responded to any contact quickly and gave us so many options until we found the right place, we're very grateful for how professional she was and how easy she made the process! Highly recommended

J. D.

All I can say is, fantastic service! Me and my partner have been trying to find our first home but have a lot of questions and generally need guidance before going any further! We spoke with a young lady called Erin who was helpful, polite, enthusiastic and was extremely knowledgeable about the market! She is an asset to the company to say the least! We will definitely be coming back to see Erin when the time is right for us!

G. P.

We have dealt with Shayla at Andrews, we have looked at multiple houses and she has been extremely helpful. Constantly keeping in contact and responding to any queries we have. Couldn’t recommend it more. Brilliant

H. B.

Used Andrews Gloucester to secure a house for my second year of university, everyone we delt with was very polite, helpful and communicated amazingly. Shayla Willis assisted us in finding our house, she gave us lots of options, especially after our first house fell through. She was wonderful, very easy to communicate with and felt that we could ask any questions and not feel like a nuisance! She made the experience easy and as stress-free as she could, overall very happy.

C. J.

After speaking with Shay about getting on the property ladder she was so helpful and understanding. Shay signed me up with her colleague James to got through some mortgage advise. Can't thank them both enough, I feel much more at ease now and can't wait to complete on my first property! Thanks guys :)

C. W.

Used Andrews Gloucester to rent a flat moving to Gloucester from Wales. Shayla has been extremely helpful and professional throughout the process of acquiring the flat, responding to any contact quickly with a friendly and warming manner. Me and my partner are very grateful for her assistance 5 out of 5 for customer service you've been great :)

S. G.

Can not thank Andrews Gloucester enough, especially Joshua for such great prompt service no matter how many calls I give him he is always 100% happy to sort everything out for me, thank you to his manager for her help, Erin, Shayla & Cara thank you also, all such helpful enthusiastic employees that give their all to everything they do. Many thanks again for keeping everything such stress free!

C. H.

Everyone at the branch have been fantastic with the sale of my property which was dealt with quickly and professionally. Lucy and Cara specifically went above and beyond in arranging property maintenance between sale and completion. Would highly recommend to anyone buying or selling in Gloucester.

W. H.

Shayla helped me and my friends massively in sorting out our offsite accommodation. As this was a first time for all of us she did a great job in answering questions and helping as much as she could. Would recommend :)

B. S.

Erin was really helpful when I was looking for a mortgage advisor, she set up the appointment and checked up on me to ensure everything was going okay. Couldn't recommend going through Erin enough, she was amazing from the get go! Thank you :)

K.

For someone who is very wary of Agencies I have been so impressed by Andrews Gloucester. Initially and briefly I dealt with Josh who was great and then when he was off I dealt with Shannon who was fabulous - she answered all my questions patiently and honestly and put everything in writing via email to me. She also managed to get everything sorted and agreed really quickly and I have just signed on for a fabulous property and really feel like these guys went the extra mile for me. Thanks Team :-)

H. B.

Cara has been amazing, she is very professional and deals with any queries/help needed straightaway. I cannot recommend her highly enough.

T.

Excellent speedy process of renting a property with Andrews. The customer service and assistance provided by Shayla has been fantastic. I would highly recommend this estate agent for renting, if you are fortunate enough to have Shayla take you through this, its guaranteed to be a smooth process!

A. M.

Me and my partner viewed a property through Andrews with Shayla. The property in question wasn’t quite what we was looking for, and Shayla was very understanding about this. In due course a property became available and she called us straight away with the details. Exceptional communication and it never felt like I was hassling Shayla. Weekday or weekend we were updated and I really feel without Shayla, we wouldn’t have been successful in our new home! We cannot wait to move in and we feel satisfied that we will be looked after whilst living in our home if any problems occur. 5 plus star! Especially for Shayla who deserves this!

E. O.

Had the best experience using this agency when getting my new home! Constant communication and updates and the most accommodating staff, Shayla was brilliant so friendly and nice as well as professional and informative everything was made to feel so easy by her! Can’t thank you enough Shayla and happy new year!

S. D.

Excellent service; quick, efficient and lovely to work with.

R. B.

We used Andrews to find our second year student accommodation, we dealt mainly with Shayla and couldn’t recommend enough! She showed us loads of options and always replied quickly to the many questions we had! 100% recommend!

J. S.

Josh at Andrew’s has been fantastic. This is our first house sale and we couldn’t believe how efficient he’s been. From the outset the service was professional. We will definitely recommend Josh to our friends and family.

Ł. Z.

great service, great contact, everything was carried out very professionally. especially thanks for the kind service Jonathan and Shannon

T. G.

Great company to deal with, communication has been spot on throughout the whole buying process. Shayla has been great with keeping in touch and helping with any queries, perfect for myself as a first time buyer!

G. W.

I would not hesitate to use Cara Whiting from Andrews. All of my interactions with Cara have been very professional, she goes above and beyond to provide a great service and nothing is too much trouble. Thank you Cara.

m. s.

Shayla has been great when renting our property, she was always very professional and friendly and knowledgeable, she has continued this throughout and is she best we have ever used! Thanks so much Shay cant thank you enough!

L. D.

Cara was fantastic help when i was looking for a flat. She was also extremely kind and fantastic with my daughter. All through the process of buying my flat both Cara and Dan helped immensely. I highly recommend them

J. C.

Am very pleased with the service provided by Shayla. She has been outstanding. Very new to all of this and she has been so helpful every step of the way. Always calling checking up on us asking if there is anything she can do for us. Nothing better than a friendly face you can turn to if needed. Big thankyou. You work does not go unnoticed. Josh.

E. P.

I have been pleased with the service I have received from Andrews and Shayla so far. I found the property I am currently buying and was able to arrange an initial viewing quickly even though this was on a Saturday. I am pleased with the service so far.

s. t.

Having purchased through Andrews sales I placed my property with their letting team to advertise for tenants (small HMO). I was not disappointed, as firm proposals were almost immediately returned upon the advert ‘going live’ and many months in advance on both occasions since (which given current restrictions on access to occupied homes for viewings lately, and this being a previously untested process, I found commendable). Once again commitment to secure for the next intake was very quickly returned by the first group to view, (and again months in advance), meanwhile Communication through office has been effective, promptly returned on most occasions, and timely, reliable, and communication on scheduling of necessary certification and checks has progressed seamlessly. Despite a frenetic time of year at best of times, management at Andrews letting has proved both exemplary in communication returned by email and easy to to contact by phone throughout this experience. Thanks Andrews, keep up the good work!

L. C.

Shayla has been fantastic in assisting me find tenants for my properties along with the rest of the staff also, Shayla and the other staff are all very friendly and helpful and their price for work they did was also very good, I can highly recommend them.

A. W.

We used Andrews Gloucester to sell our home and they were fab! We chose them because when we visited the office they were friendly and welcoming - the kind of experience we wanted our potential buyer to have when dealing with our agent. Lucy and Peter we’re both great, very knowledgeable and helpful. They were always on the end of the phone when we needed them and very reassuring about parts of the process we were worried about/didn’t understand. Their rates were fair and their sales style was never too pushy but always effective - we had lots and lots of viewings and had a full asking price offer within 2 weeks! We would definitely use them again and 100% recommend them. Thanks guys!

b.

Just want to say a big thank you to Shayla for helping us with our new home. Giving us all the information we need. Anything we weren't sure on, Shayla would help us and explain in the best way for us to understand which was brilliant 🙂 Very nice person to talk to, makes you feel comfortable to ask any type of question. Thank you again 🏠

J. S.

Couldn't recommend Andrews any more! Shayla was very helpful and helped us through the whole process despite the lockdown restrictions making it difficult! Couldn't thank her enough.

a. g.

Would like to thank Shayla from Andrews for her helping me and my friends! Top star service and communication from her as well as being very friendly as ever! Cheers Shayla!

M. T.

Shayla was extremely helpful to me and explained everything in good detail making sure I knew everything that was going on with regards to renting a house especially as me and my colleges are all students. Thank you Shayla!

S. S.

Andrews were very flexible and helpful with my letting.

B. C.

Great experience so far selling with the Andrews Gloucester team. Cara and Lucy have been super, very fast at responding to issues/questions and trying to make everything as smooth as possible.

C. J.

James was extremely professional and was a great support throughout my sale process. As a first time buyer he was always happy to answer all my many questions.

A. P.

Great experience with Shayla at Andrews. She was very helpful throughout the process of finding a property.

o. l.

Shayla has been amazing during my experience of renting to me and my friends, really good at keeping in touch and so friendly and nice, thanks so much again Shayla!

s. j. S.

This is very serious concern, People please be aware of Andrews Letting agent. You will feel very much unsecured in the rooms rented from Andrews. You will never get any update or information if someone will come to ur flat for any requirement. Anyone can ring your door bell at anytime without giving you proper notice. Also you will never get any update regarding any problem you report, also they don't wants to listen any type of complain . They don't allow you to revisit the office with any type of complain and forcefully make yourself out from the office. They don't value tenant's time , money and words, i must say they are hear to cheat the people. I am sharing my personal views . to you people. So think 100 times before going with Andrews.

M. K.

Really impressed with the service and in particular Shayla who was so lovely and helpful. Felt like I was given first class treatment and cared about what we were looking for.

D. H.

Really impressed with the treatment i have received from Shayla. She deserves a break going above and beyond for everyone. Continue the hard work. Dillon.

L. G.

I have received great service so far from Shayla with my sale of my property she is efficient ,knowledgeable and friendly.I think she is a very good representation of excellent customer /client service.

J. B.

We had an excellent service for Andrews estate agents. Very professional with good communication at all stages.

L. F.

Very professional service, Cara was very personable and answered all of our question when she came to valve our property.

G. H.

Russell helped us through a series of really tricky situations in the process of getting our mortgage. He was calm, professional, super friendly and we can't thank him enough for all he's done. He was utterly brilliant.

e. s.

Any house maintenance issues are always sorted quickly and dealt with professionally. Thank you Julie Robbins for getting a plumber out so quickly!

A. N.

Dealt with Josh at Andrews for a long time and always been happy with the service we have received!

S.

Friendly and helpful staff! Dealt mostly with Shayla who showed us around the property and helped through the initial processes. Was impressed with how clear everything was made.

L. R.

Friendly, professional and responsive service. Many thanks to all the staff especially Erin, who was very reliable and got our house sold!

A. C.

Nicola at Andrew's was super efficient and dealt with my tenant's query in minutes with no hesitation or delay. Great service!

R. W.

Caroline has been a godsend getting 2 issues fixed with my property within 1 week! Amazing property manager!

J. P.

Amazing service from Shayla She is a asset to the team, always quick to reply to the many questions I had and so friendly and goes above and beyond to help out so glad it was Shayla that showed me the flat. Thank you so much for everything

S. N.

Great customer services - Erin was great with communication and explaining every step of my purchase - thank you

A. P.

Lucy and the team at Andrews have dealt with the sale of my Mother’s property superbly. Highly recommend.

R. J.

Absolutely superb service. Clearly kept upto date all the way through. Couldn’t be more helpful. Thank you.

M. R.

A genuine estate agency, reliable and friendly. Sold our house in a week just before the first lockdown.

e. s.

Shayla was amazing for me, very helpful and knowledgeable and super friendly and polite! Can't recommend enough!

P. M.

We have chosen Andrews Lettings and Management Downend to help us managing our rental since we were moving abroad and new to the rental market. Bethanie especially has been assisting us since the beginning and we've been (and still are!) really pleased with her help: clear, precise, very reactive, understanding, and she made beautiful pictures of our property! Andrews helped us find the perfect tenants and we know couldn't be more reassured about our property now that we are far away.

g. P.

Very easy process, very kind. Good communication from the estate agent Shayla. Quality !

A. B.

Excellent service. Friendly and efficient. Highly recommended.

S. B.

I would like to single out Cara Whiting for going the extra mile in helping the purchase of my new home. Many Thanks Cara

S. N.

A professional estate agent who dealt with all my queries efficiently and provided regular communications in regards to viewings and the sale of my home.

A. J.

Fantastic! Always a pleasure to speak to. Always supplied information in a understanding manor. Over all amazing experience!

M. O.

Really professional customer service. Big thanks to Erin for all the help :)

R. M.

The staff have worked tirelessly to support me over a year which has had several difficult issues not least Covid!

H. W.

Great communication throughout, everything explained to us clearly and any questions answered promptly

r. m.

Great service and friendly staff! Everything went smoothly, would highly recommend!!!

A. H.

Erin was very professional , polite and helpful.

J. G.

Very good service

V. S.

Phoebe was fantastic at guiding me through the whole process, was super prompt and efficient, and very friendly to deal with.

M. T.

D. L.

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