Reviews of Thomas & Thomas property. (Real Estate Agency) in Gloucester (Gloucestershire).
Thomas & Thomas property
Unit 4, Longford Local Centre West, Horsbere Dr, Longford, Gloucester GL2 9DH, United Kingdom
Description
Information of Thomas & Thomas property, Real estate agency in Gloucester (Gloucestershire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Thomas & Thomas property
Sunday
Closed
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–6pm
Friday
9am–6pm
Saturday
9am–4pm
Reviews of Thomas & Thomas property
J. K.Thomas&Thomas were incredibly welcoming and each member of the team made us feel welcomed into the office when ever we visited. Throughout the sale process there was a clear lead in Sam but the entire team chipped in including the Director, Dan, which made us feel valued during an already exciting journey!
It was clear they had also built a great relationship with the current owners to during their sale process.
A genuine 10/10, a great team.
A. W.We purchased a property through Thomas & Thomas, and they were brilliant throughout, right from the first viewing through to collecting the keys. Sam and Daniel who we spoke with, were really friendly, professional and responsive - a pleasure to work with.
T. G.All round great experience being a purchaser. The team work very hard to help with getting properties completed and I would not hesitate to recommend them.
L. H.Through the whole process every member of staff we have dealt with have been great! I would highly recommend using Thomas and Thomas to others and I wouldn’t use anyone else when selling in the future.
L. R.The lettings team have been exceptional in terms of:
General friendliness reduced our anxiety with making our move from Aberdeen to Gloucester, from the initial viewing to signing the tenancy.
Clarity of information regarding the tenancy.
Very helpful and polite with every phone call we made, regarding queries about filling out forms etc.
Communication between ourselves and the landlord.
When we went in to the office to collect our keys the team were so friendly and warm, they made us feel welcome.
We would definitely recommend the team to friends and family.
S.Thomas and Thomas were absolutely brilliant at helping let out our property. They conducted thorough searches of all of our potential tenants and kept us extremely informed throughout the process. They were very accommodating as we had to wait for a house sale to go through before we could put the house on the market to let, and were always on the other end of the phone or an email if we needed them. We’ve now been renting out our house for seven months and they consistently deliver outstanding customer service and keep us informed at every opportunity. I couldn’t recommend Thomas and Thomas enough to potential landlords.
S. J.I've been a Tenant with Thomas & Thomas for 3.5 years now. Throughout my whole time with them they have been outstanding in their friendly and helpful approach. No job or problem is too big or too small. They truly care and go above and beyond to look after their Tenants and their Landlords properties. I can't thank them enough for the help and care they have given me.
R. L.Selina and her team have been incredibly supportive, I am based away from Gloucester and have to rely on them totally for all issues with the property, but they have reacted very quickly to any problems ensuring the standards I want to achieve in maintenance and tenant care are always met.
They have made sure I know exactly what is happening and what all of my options are, helping me reach quick decision to keep the property viable at all times.
I really cannot recommend them high enough, everything they have done has been brilliant.
J. W.Thank you so much to whole team at Thomas & Thomas for such great service with our recent property sale. Very responsive and proactive team who couldn’t do enough to help us. Great at raising interest in our property and lots of viewings within days on going on the market. Special shout out to Sam Blair for being awesome! Five star service all round.
J. H.I have trusted Selina and her team to look after my rental properties for a number of years and cannot fault their service. I have just sold a property through Thomas & Thomas too. Daniel and the sales team worked hard and went above and beyond expectations: The sale was part of a chain and they contacted other agents and solicitors involved to help push the sale through. I highly recommend Thomas & Thomas.
L. C.The personal service and continued communication from all at Thomas and Thomas was excellent from start to finish. Initially I was considering renting and was provided with all info and not pushed into anything, I then considered selling and again very similar service and a personable approach to this too. I would highly recommend to anyone who wants a strong professional service where communication and personal service that's centred to customer needs is based on their values.
S. P.Daniel and the team couldn’t have been more helpful. They sold our house for over asking price and kept in contact every step of the way. We can’t fault them!
D. J.For 7 years the team managed a flat that I let out. For this they truly were exceptional and never missed a month... had 4 tenants in that time.
In Feb 2021 I sold my the flat and again I truly couldn't have ever asked for more.
Throught out the whole process they were excellent. I would never hesitate to recommend them or again use them if I had anything they could facilitate for me.
N. B.Very impressed with the service we received when selling our house. Daniel was very polite and knowledgeable and his team were fantastic. Any queries or questions no matter how big or small (even dumb!) were handled quickly - which is a huge bonus when working to tight timelines!
Highly recommended and in the future should we look to move again, I wouldn't hesitate to use Thomas & Thomas Property again.
L. C.The team at Thomas & Thomas property have been excellent throughout the sale of my property. They provide a professional, supportive and friendly service and I would highly recommend them to anyone else looking to buy or sell their property.
L. B. O.Daniel and his team were amazing and I would recommend to anyone. After no luck selling with 2 other agents they took over and had sold our house in no time. Always available for queries and they provide regular updates and advise. An absolute pleasure to work with!
J. M.Friendly, sensible and fair dealing from the very start. Any issue we had during our tenancy was addressed promptly - even when booking a contractor meant longer waiting time for us, the agency always responded immediately and we knew they're working hard to sort it out.
K. O.Thomas & Thomas were faultless when dealing with the sale of our property, quick, helpful, efficient and everything you want when selling a property, nothing was too much hassle, it’s took 8 days from us initially contacting them re selling to us having a asking price offer on our property !
E. C.Rented a property from Selina for 3 years.
Process was easy at the beginning and any issues during my tenancy were always dealt with so quickly, professionally and with a friendly manner.
When I left the property , the independent inventory company inspection noted it needed £100 worth of cleaning, Selina inspected following it and emailed me personally wasn’t necessary and thanked me for being a good tenant. That personal touch made a big difference. Great service !
S. T.I've used Thomas & Thomas for many years and I'm really happy with the service - I wouldn't trust anyone else with my properties! And such a lovely team, a delight to work with them all.
B. K.I sold my property through Thomas & Thomas in the midst of a pandemic and could not be happier with the service provided. Dan was extremely knowledgable on the type of property, area and how best to market our flat and it was on Rightmove and the website within 12 hours of our initial conversation. We were extremely impressed with the photos taken & social media marketing which we really believe gave us the edge when attracting potential buyers - we had almost immediate interest and had an offer quickly! Could not recommend Thomas & Thomas more, their efficiency, professionalism & friendly manner made the whole process as smooth and as stress free as possible. Thanks so much!
R. B.Of the many letting agents we have dealt with over the years, Thomas & Thomas easily stand out as one of the best. They are always willing to help with any issues we might have, they're upfront about finances and inspections and their staff are always courteous and friendly.
R. P.I've been lucky enough to buy and sell many houses over the years - 8 or so - across South Africa, Denmark and now the UK, and I can easily say Daniel is the best, most responsive agent I've ever worked with. So professional and helpful, he went the extra mile with our home purchase helping us with cleaners, asbestos quotes, endless questions, etc. - and he was the seller's agent not ours! Cannot recommend him enough!
K. A.Dan, Sam, Casey and the rest of the team worked relentlessly on what was a very difficult chain to keep moving due to issues outside all of our control. They kept the momentum up and kept us updated at every step. They were constantly reassuring us which we really needed in a hugely stressful situation. We can’t thank you enough for your help through possibly one of the hardest moves we’ve all experienced! 100% recommendation from us and we will definitely use you in the future :)
C. R.Really professional agents. I genuinely feel that as a seller, buyer, tenant or landlord they will do their upmost to make things run smoothly and take all the stress away for you.
B. B.This was a truly exceptional piece of work in very trying circumstances. We were selling my late Dad's house and had struggled to get any interest for 9 months before Daniel advised us how to market it effectively, took our instructions, and found us a buyer within 48 hours. He had to deal with a bereaved family and the additional challenges of pandemic restrictions, but he handled it all with enthusiasm and empathy. I bought my first house in 1986 and this is the best service I have had in all those years. In addition to Daniel's guiding hand, the service from all at Thomas and Thomas Property was first class.
S. H.Daniel & the rest of the team have been so professional, polite and an absolute pleasure to deal with during our first home buying experience. They’ve been attentive to my endless queries and very supportive throughout; guiding us through our first house purchase as first time buyers.
I would highly recommend Thomas & Thomas property to anyone and will definitely use their services again should I ever need them!
Massive thanks to Daniel & team.
J. A.The whole team at Thomas & Thomas were fantastic when I sold my home with them! They looked after everything from start to finish and kept me updated the whole way through - would definitely recommend and use them again!
L. H.Incredible service from Dan who made buying our first home easier. He was responsive and caring even in the midst of lockdown. I couldn’t recommend them enough - if we ever sell we will use Thomas and Thomas. Brilliant communication and so helpful. Thank you a million times
l. W.The whole team made the sale of our property so easy. Nothing was too much trouble to help move everything along. Top of their class and we wouldn't go anywhere else.
Also the best letting agents around.
G. A.I was selling my property as an an executor and Thomas & Thomas made the process as simple and quick as possible. They showed care and provided excellent customer service and were will to arrange viewings and maintenance of the property for me.
A.My experience of working with Thomas & Thomas has been awesome over the many years I have had property with them. The customer service is great and they always get back to you with any questions I have.
J. H.I can not thank Thomas & Thomas enough. They sold my property within 24 hours & for well over the asking price. They are a very friendly & professional team & are brilliant at what they do. Daniel kept me informed throughout the entire process & answered any queries that I had promptly & efficiently. I highly recommend them.
T. P. 1. T.A great agency I would highly recommend them. Simon T
B. E.Thomas and Thomas have been amazing since my husband and myself started renting from them, they are professional, friendly and will help with any issues you might have. I would definitely recommend them to anyone buying or renting.
L.I cannot thank the team enough for making a stressful process so easy, they went above and beyond to try and progress things when there were issues.
Nothing is too much for the team and their responsiveness and communication was so impressive and appreciated.
B. P.We rented our property through Selina and the team at Thomas and Thomas. From the initial viewing it was clear that Selina had all of the information about the property. Once living in the house we had a couple of small maintenance issues that once reported were all sorted extremely swiftly. Big thanks to Selina and Casey for making our time in the property as pain free as possible!
M. W.Great company. Staff are extremely helpful. Helped us a lot with pushing through our move often chasing all parties involved whenever we needed. Thank you to Dan and the team.
M. H.I was very happy with the service I received. Much better than a cheaper online agent. I would use Thomas & Thomas again and wouldn't hesitate to recommend them to others.
J. L.The communication was excellent throughout the whole process. The service that Thomas and Thomas provided was unquestionable and I can't thank them enough for their efforts during this period.
M. L.Professional & Honest is all i will say. They helped me sell and buy and did more for me than the agent i was buying through. They were really helpful and highly recommend them
D. S.sold my property through Thomas & Thomas, I was extremely pleased with the service provided, Daniel and the team are very professional, friendly and helpful.
Thanks to the all.
Z. P.We have used Thomas and Thomas a few times now and are always really happy with the service. Professional and friendly and wouldn’t hesitate to use them again in the future! Thank you for all your hard work!
P. H.Unparalleled service! From the first meeting with Daniel, I knew Thomas & Thomas would be the best local company to use to sell my property. They didn’t disappoint! Great advise, smooth service and fast sale. Can’t recommend enough.
C. G.I have been with Selina Thomas since she first started in the letting business. I have been very impressed by the way her company have managed the property and dealt with all issues regarding it. As a firm they have the personal touch .Thank you
D. O.Selina, Dan and the team have been nothing but professional, helpful and efficient throughout. Their experience and knowledge on the area and marketplace is second to none. I have no reservations in recommending Thomas & Thomas to anyone looking to sell/let their property. Thank You!
L. A.Excellent team, love this independant property letting and sales agency, I love the fact it family run with great service, kind and friendly, very happy for them to manage the letting of property. Very knowledgeable of letting laws and supportive. They have done and doing a great job managing the let of property. I am very happy to do business with them. Thanks very much indeed.🙂🙂🥳🥇🏡
n. n. A.Selina and her team are very professional and supportive, they will never disappoint you. I have been with them 2015.
G. A.We started by Thomas & Thomas looking after one property and have found their service so good, they now also handle our other five properties. We are extremely happy with their service and thoroughly recommend them if you need someone to manage your buy to let preoperties.
H. M.Excellent and seamless service from all the Team at Thomas & Thomas Property; who are friendly, professional and extremely helpful. Would highly recommend and won't hesitate to use again in the future.
M. B.Extremely efficient service from everyone at Thomas and Thomas, they are clearly very knowledgeable in the lettings and sales industry and their experience has been invaluable to us. Thank you!
a. d.They provided a very good service for me and my family. I would recommend this service to anyone considering it. They always maintained a good level of communication with me and had excellent customer services.
A. J.Thomas and Thomas are amazing. I'm a landlord and a seller and their customer service is second to none. Their prices are very competitive I wouldn't use anyone else. Thoroughly recommend.
G. S.Very good experience as a first time buyer. No question was a silly question, very responsive to issues and happy to help push the purchase through with the seller.
J. L.I would highly recommend Thomas and thomas property they are lovely very professional and always polite. they go far and beyond to help there clients in every way they can.
R. P.Have used these guys for over 6 years now , excellent service from day one. Selina and Casey are a pleasure to do deal with. I would highly recommend.
N. S.Very slick and professional. Dan sold our house after only a couple of weeks and kept on top of everything throughout. I have already recommended them!
H. M.The whole team at Thomas & Thomas made selling my home a walk in the park. They were always on hand to answer any questions and were professional throughout. I can't thank them enough! Exceptional service!
R. G.Excellent service from the whole team.
We were kept up to date at all times during the sale of our property and dealing with our rental property.
Professional and customer focused, it was a pleasure dealing with the team especially during lockdown where they never took their eye off the ball. Wishing you all the success you rightly deserve
Rachael Green and Adrian Carter.
C. N.Had a great initial meeting with Dan where he provided advice. When we were ready to go, we listed our house on the Monday, they marketed the property and lined up 7 viewings within the week for the first Saturday morning. By the close of play Saturday we’d had a proceed-able offer, job done! Their advice and communication through the process was great too, keeping us fully up to date with what's going on.
S. P.Excellent service from Dan and the team. They kept us updated on viewings and sale progression. They are friendly, professional and efficient. Would highly recommend!
S. K.The agent was very professional throughout the process, and kept me updated at all times.
A real pleasure to sell through, couldn’t recommend more.
H. W.Everyone in the Thomas & Thomas team is a pleasure to deal with. They have lots of combined experience in Sales & Lettings. I’ve dealt with them previously for many years in different roles before they built this amazing business together. Professional, yet still down to earth, treating every customer like an individual with individual needs. I’m an experienced Landlord & Property Developer and would thoroughly recommend Thomas & Thomas for Service, Value and an all round great experience.
S. 9.They were always very professional and friendly, more than happy to sort out any issues quickly and efficiently, and generally a good company to work with.
D. J.We have dealt with Selina and Dan for many years now. They offer a very efficient and reliable service. While always behaving in a very professional manner, they still manage to impart that personal touch that is so important and comforting when dealing with the stresses and strains of property matters. First Class! Dan&Di Jordan
M. C.They sold my property for full asking price and the service i received was second to none. Fantastic throughout
K. M.Thank you very much for helping us sell our home! I really feel you put yourselves out.. very hard working and professional. Highly recommended.
C. T.Coming out from a very difficult time in my life i end up renting a flat from this Letting Agent when all was looking impossible. All the process was very quick, professional and surprisingly easy. A big praise to Selina and Casey for all the help they provided. Thank you
A. S.Selina and the entire team at Thomas and Thomas are fantastic. They have now helped us sell two properties, one in Gloucester and one in Cheltenham. The most recent sale was December 2019 and Daniel was brilliant. He was extremely professional and very hands on, arranged and completing all of the viewings and he sold our property within 48 hours!! We couldn't be happier with the service and everyone in the office is helpful and friendly and always go above and beyond - exactly what you in want in a lettings and estate agent!! They are the best in Gloucestershire!
B. S.After deciding to sell our flat and having 4 agents around to value we were instantly impressed with Daniels honesty and experience. They offered me the best rate and sold our property within 4 weeks with a completion only 4 weeks afterwards. Amazing service start to finish and will certainly be using them in the future! Thanks again guys for your hard work - all the best to you going forward!
A. S.A first class company, with a first class team, i have used Thomas & Thomas for many years & can honestly say never had cause for complaint.
I would have no hesitation whatsoever to recommend them to any potential new customers.A honest & reliable company with the customers best interest at heart always.Well done to the team.
J. T.We received a really good service. Very helpful. We have already recommended to friends and family
S. R.I have been dealing with Thomas & Thomas since the Company formed, and before that with Selina's lettings. Throughout this time, they have always been professional, excellent value for money, and dealt with a range of tenant issues quickly and efficiently. I value their judgement and expert advice they are able to impart, particularly around choosing a suitable tenant, which is crucial in today's lettings market.
A. L.Professional business, very responsive with good communication back and fourth, when needed. Very progressive if any situation needs resorting. Highly recommend.
T. B.Ive rented out a property for 6 years with Selina and ive just sold my house with Dan, both, along with the team in the office have been excellent.
I wouldnt hesitate to reccomend them to anybody looking to sell or rent out a property.
S. B.The best Estate & Lettings agency in Gloucestershire, they go the extra mile for you .
Thank you.
P. G.Great people and a really personal service. You would think that you were their only client. In our experience they are way above the rest.
A. C.I’ve known the Thomas and Thomas Team for a long time and these guys will certainly make selling, renting or buying a house as simple and as straight forward as it can be. They are specialists in their field and will go the extra mile for their customer. Forget the rest and try the best now as they have sold and rented houses where others in Gloucester and Cheltenham have not been able to.
D. B.Was our letting agent for 4 years - We couldn't have asked for better and Selina always goes out of her way to help. We felt our house was in safe hands with Selina. Thank you!
S. W.Highly recommend this letting agency, estate agent, used Thomas & Thomas Property to let out my BTL for over 4 years.
Had no issues with them, if my tenants needed anything, Thomas & Thomas were very responsive. Also dealt with issues when tenants moved out, very professional and always kept in touch
N. R.Outstanding service from the start. Selina and her team are polite, professional and understanding as well as being friendly and approachable. Nothing is too much trouble for them. Highly recommended
M. P.For the past 10 years I have used Selinas Lettings now Thomas and Thomas and Selina ALWAYS provides a first class service keeping me fully I formed of any issues and takes responsibility for sorting them out. Furthermore, my tenants have always been impressed with how quickly and professionally Selina has dealt with them.
Selina has always found the right tenant for my property and i would STRONGLY RECOMMEND anyone who has a property to rent to contact Thomas and Thomas and use their services.
M. C.Couldn't of asked for a better service! The whole team were extremely helpful. Highly recommend!!
R.Having been with a competitor agent for many years before luckily finding Selina's Lettings I can only say that the difference between the 2 agents is polar extreme. My property has been managed by Selina for over 5 years now and I have always been supremely satisfied with the service by Selina and all members of her team. I would not hesitate in recommending them to any landlord in the area and will continue to employ them for years to come.Casey in particular is always efficient and friendly, sorting out day to day issues with the tenant. Selina is always pro-active and pragmatic, managing to fairly balance my issues as landlord with those of the tenant. As a result I am lucky enough to have secured a tenant who has resided in the property for many years. I put this down to the way Selina and her team manage things
f. b.I am very happy at this property and the professional service from the Thomas & Thomas staff.
A. A.Dan was great at helping me understand the whole process and keeping everything on time. Also great communication between all parties.
A. O.Very good, efficient and helpful service providers. Would recommend without hesitation.
E. D.Dan & Selina at Thomas & Thomas Property have been fantastic. They have provided 10/10 property management & valuation services.
Highly recommend to those in the Gloucestershire area.
W. H.So professional, customer service is beyond amazing.
Kindest people I’ve ever met
S. J. A.Thomas and Thomas were very helpful - keeping me well-informed throughout the lock-down period, exchange and move.
J. R.We've rented our house through Selina's agency for over 5 years and have always been impressed with the team's knowledge, speed in answering questions, getting new tenants and their excellent work. That they are an independent Gloucester company is also a big plus, along with their very competitive rates.
U. B.Great personal service with a humane touch. I have continued to re-engage and use their services over and over again.
A. C. (.Very prompt and extremely professional.
j. f.This Company really know how to look after their customers and landlords.
I. A.Highly recommend them
Very easy to communicate and always there to help
K. G.Quick response.
Always answer my query immediately.
N. G.Highly professional, and personal. They went above and beyond to help me move
R. S.Excellent all the way through sale, could not be faulted.
J. M.Great set up on there website
J. G.Excellent all round
J. S.Professional and transparent service. Highly recommended!
J. P.Excellent 👌🏻
F. M.
d. l.
M. K.
K. P.
C. C.
C. R.Contact
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