Reviews of Connells Estate Agents. (Real Estate Agency) in Ipswich (Suffolk).

Connells Estate Agents

228 Reviews

193 Comments

Real estate agency

Real estate agency

6 Princes St, Ipswich IP1 1QT, United Kingdom

Description

Information of Connells Estate Agents, Real estate agency in Ipswich (Suffolk)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Connells Estate Agents

Reviews of Connells Estate Agents

E. S.

My wife and I have just obtained our mortgage offer via Connells with the help of James. I’m self employed and knew that obtaining a mortgage may be tricky as a result of the COVID-19 pandemic. We spoke to several brokers and James was by far the most knowledgeable and keen to help. He went over and above to secure us our offer and negotiated with the developer to ensure we didn’t lose our new build plot. Cannot recommend Connells Mortgage Services, and James in particular, highly enough.

A. g.

Although we didn't purchase our house through Connells, we chose to use James to help us get our mortgage. From the very start to the finish James has been great at answering questions and keeping us updated throughout the whole process. Everyone else we've dealt with at Connells has been really helpful too. I can't recommend them enough. Thank you all so much for helping us.

M. v. S.

We got in contact with Connells a couple of months ago, just after we completed our purchase. Literally, the first e-mail we received was very polite, helpful, calm and respectful. We felt very welcome. Because initially we were in a bit of a hurry April helped us out with the necessary things. She responded quick and thought along with us on how to proceed and which steps to take in advance. Until now, April/Connells still is very responsive and I would say that a 24hrs response time is usual. We do sincerely hope that Connells will maintain this service level and if they do, they've made two new fans over here.

L. B.

James made the process of getting a mortgage, as a first time buyer, incredibly easy. He was very professional and explained everything as clearly as possible. He was always available for any questions and even helped with other things such as negotiating with the estate agents. James came recommended to me by friends and I can highly recommend him also and will most definitely be using his services again in the future. He helped to make the whole experience less stressful.

m. T.

My wife and I rent out a property and needed a new mortgage. The property is a 4 bedroom (each with a tenant). Getting a mortgage for this type of property requires specialist knowledge. James found us a new mortgage and at a lower price than our previous one, even though most suppliers are increasing their rates. Fantastic job James! We are very grateful for you hard work.

B. P.

Callum was fantastic, and really helped push our move through in the last few days. I could not rate him and the service we received from Connells higher. However the reason the sale needed pushing through was the solicitor recommended by Connells were awful it reflects poorly on Connells. I would not recommend using their solicitors, choose a local independent company!

K. G.

Connells Ipswich - A business is only as good as the people it employs. In this case I would like to applaud Callum in the Ipswich branch who worked tirelessly on my behalf. He was very good at keeping me informed of what is happening. He always returned my calls and responded to email promptly.

H. A.

Recently, I relocated to the UK, and Caeal, April, and Bernice have been wonderful. They quickly guided me in finding the perfect place. Since it was my first time going to the UK, I would call them with any question, and they would always respond by phone or email within minutes. They have been incredibly helpful with my move, and I cannot recommend them enough. Thanks to these legends, the process was hassle-free, and I couldn't recommend them more!

F. Z.

James helps me complete the process of getting a mortgage, during the whole process, it goes on smoothie. He was very professional and explained everything as clearly as possible. He was always available for any questions and even give some help with analysing the house price in local area. I will definitely recommend James to my friends who need to apply mortgage in the future.

K. B.

I have rented two properties through Connells and they are definitely an estate agent I would highly recommend! Caeal who was my estate agent just recently helped me tremendously! He was a diamond! Always kept me up to date with everything, was always patient and kind and understanding! He really took in any worries I might have had and eased them! He’s just a lovely person overall! So thank you Caeal!

A. M.

I obtained my Buy to Let and was able to release some funds from a residential property all under one roof. They provide a fantastic service and were very knowledgeable. I will definitely use them again.

M. L.

Good all round experience from the Ipswich office. Needed to sell my parent's house quickly to fund their nursing care. From the instruction to sell to completion was less than 4 months. Ok, so we didn't have a chain involved but the staff at Connells helped the process along and kept in touch with the solicitors for both sides to ensure all went smoothly Highly recommended. (Special thanks to Barry and Calum.)

J. J.

First of all, the entire experience was really easy. I’m quite an anxious person and it worked really well for me. The valuation and the photos were done in quick time. When ever I made a call through to the office or popped in to ask questions there was always someone who could answer my questions or who would call me back. I never had to be at the property for the viewings as one of the team took care of it. When I was unsure of what documentation I had to supply I took the lot in to the office and it was sent off for me. So thanks to all the team for a sterling job. Keith xx

L. H.

I have used Connell for the last 2 years The team are amazing from start to finish. April always on hand to resolve any issues If they occur which is very rare. April is professional but also has that personal touch. I wouldn’t go any where else.

O. T.

I have just rented a 4 bedroom house from Connells Ipswich. The process was very stress-free and quick, thanks to the expertise of Caeal from the lettings team. Caeal was very supportive and I cannot recommend him highly enough. Thanks for the help throughout the entire process.

M. O.

I had the pleasure of working with Callum for the sale of my property and honestly can not thank him and the team enough. He was attentive and always available to answer any questions/queries I had, he made me feel at ease throughout the whole process. I really needed for the sale to go through as quick as possible (due to personal issues) and Callum ensured this happened. Sale was complete within 3 months of accepting the offer (which might I add was way over what I had anticipated to receive for the property). Highly highly recommend!!! Thank you so much to Callum and all the Connells team!

E. P.

Myself and my partner have now rented a property with help of Connells in Ipswich. Caeal helped us with the paperwork and was amaizing when it came to all the emails and renting process. Connells made it really smooth and easy process.

S. J.

Callum has been brilliant through the process; the purchase was a bit complicated as it was through a ltd company, but he was patient and helpful throughout. James, the mortgage broker, was also excellent and very helpful.

B. A.

Caeal was very helpful in us getting our new rental property. We felt that we had him on our side and once we got the confirmation that we indeed got our new home, everything went smoothly there as well. I liked the personal touch that came with dealing with Caeal and the Ipswich Connels team.

G. C.

James was an absolute professional. So quick and easy to apply, and the whole process was really smooth. Sue was also incredibly helpful - even on my most neurotic days! Thanks guys.

G. A.

Professional service. Callum is a good communicator and cares about his clients unlike other well known estate agents. Fought hard for my situation.(!). Got there in the end but thank god Callum is on the ball otherwise i would still be waiting for exchange date ! If my house was with another agency i would have pulled out long time ago. Great Respect for Callum and Gemma. Thank you.

E. G.

We've now arrange two mortgages with James Allen through Connells, and each time it's been a pleasure to deal with him. He's explained the options simply and clearly, and found us the right deal for us on both occasions.

L. B.

Couldn’t recommend James enough, as first time buyers we’ve only just started our process but after having our appointment with him he helped us understand what we needed to do, he was brilliant at answering all our questions and made sure we understood everything and made it seem less stressful whilst putting us at ease and felt so much better afterward, he responds quickly and couldn’t ask for a better first time buying experience, and can’t wait for the rest of the process going forward with the help of James.

M. Y.

Connels helped us do the impossible literally getting the most beautiful rental apartment in just a week. Huge shout out especially to Caeal who was really informative and helpful beyond his line of duty.

S. P.

James has guided me through remortgage process. Is always good to have somebody on your side when it comes to choose right deal and James is definitely that person.

T. Y.

Callum was absolutely brilliant in selling our property, very efficient, he went the extra mile in order to get sold as quickly as possible, would definitely use Connels again!

S. M.

James was very professional and made my mortgage process very quick he provided me with with good rates. I am very happy to recommend the service from Connells. I would also like to mention the whole team at Connells were very helpful.

D. C.

James has made the process of remortgaging extremely painless and I can’t thank him and the team enough. If you want to be kept up to date on how your mortgage is progressing without having to constantly chase your adviser, look no further than this professional team.

B. P.

We recently worked with Connells as our mortgage broker. Their service we brilliant and we would have struggled without their support. James was particularly helpful in communicating with us and ensuring we had everything we need. Thoroughly recommend!

S. B.

Very impressed, being first time buyers looking to get a mortgage in principle james was recommended to us. James gave us a good idea of what we would be expecting and how the process works. After james got our mortgage in principle He was more than happy to help with putting our offer forward on a property even though it wasn’t listed through Connell’s. Throughout the mortgage application everything was dealt with by James or his colleague Sue from the mortgage application to the life insurance and were more than happy compare current life insurance to our new policy.100% would recommend.

K. C.

Callum and Gemma are the best people to help with buying and selling a home. It was incredibly stressful but they were extremely supportive, patient and understanding. They were positive and kept our spirits up even when we thought we'd never move! Thank you both.

P.

Connell’s was our estate agent of choice when we sold our house in Ipswich. Our main point of contact and “go-to” person was Callum. He steered us through the entire process and was very patient with our numerous questions. He invariably kept us in the loop on the progress of the sale and was always a source of common sense, support and perspective when we started to get worried about how the sale was progressing. We took his advice on everything; especially when, and if, to adjust the sale price. Callum’s advice was on the money, quite literally, as we sold our house within four months of it being first advertised. We found Callum to be reliable, conscientious and professional in all his dealings with us. We had several problems during the sale process and would have been unable to resolve them without Callum’s help and assistance. We had a very satisfactory experience with Connells due solely to Callum. We have no hesitation whatsoever in thoroughly recommending his services to any prospective Connell’s client. Many thanks!

R. F.

Connells were great with the whole process of buying my first home. Went through James for my mortgage and again, he made everything so easy and straightforward. Paid the lifetime fee, and I am glad I did. Thank you for all your help Connells and James.

O.

I worked with Callum from Connells from viewing a property to purchase in November 21 to completion in Jan 22. Callum remained professional, proactive, responsive and approachable throughout my dealings, quickly resolving any issues as they arose. I would definitely recommend his services in future.

B. W.

The Lettings team at Connells provided a professional and personally catered service during our experience when renting our property. I’d like thank Caeal for his continued efforts in keeping us updated and helping us with our individual requirements throughout the process. I would 100% recommend.

C. D.

Recently let a property with Connells. Met Bernice Wheeler at the property and had several follow communications with her. Very helpful and professional. Found nice tenants promptly. Bernice is a credit to Connells. Thank you.

S. S.

I have rented my property through Connells (April Goldsmith) for past one year and experienced a very good service from Ipswich team. Highly recommend them to anyone to let out their properties.

V. F.

I have found the whole experience of getting a mortgage with Connells a professional one, a big thank you especially to James who got me a better than expected deal which got me my dream home. There was no fuss, limited to what was needed and all done on the phone.

B. D.

James Allen - Exceptional service, thorough knowledge of mortgage and related business, always helpful and offers good and quality advice in comparison with others, very hospitable and accommodating. If not him, I would not have completed the purchase. I would gladly recommend anyone to approach James for mortgage service. Well done James. Thanks Betcy

F. L.

Most complete service I’ve received in the property industry. Caeal was punctual, professional and thorough in the lettings process, would happily recommend Caeal and Connell’s services. 10/10

T. F.

I found working with Connell’s mortgage team very helpful we work directly with James Allen who was really helpful and understanding as me and my girlfriend are only 23 and have never experienced moving before but James made everything easy to understand and clear but was always ask us either on the phone or by email if we have any question do just ask there is never a silly question so I would thoroughly recommend James Allen at Connells.

P. L. G.

I regularly carry out EPC’s for April & Bernice on their rental properties. My instructions are always clear and precise, so it is a pleasure to work on their and their landlords behalf. A very organised team. Phil

d. j.

We purchased a property with Connells as acting Estate Agents and primarily dealt with Callum who I found to be very professional and helpful with a great sense of humour which helped and was appreciated during what is a stressful time. He listened and acted on any request and always replied back as promised.

H. S.

We dealt with James, in the middle of the Covid19 pandemic, to get a mortgage for the purchase of a new property. Our pre appr was all very clear on how the mortgage porcress would happen, the store meeting was faultless and the service was above and beyond for first time expectations. We joined the Connells membership as can't see ourselves wanting to remortgage anywhere else after our experience. Definitely a company to recommend! 😊👏

J. P.

As a first time buyer buying a flat on my own, I had no idea where to start with buying a flat, I contacted many local estate agents and no one stood out as much as Connells. I spoke to Ryan who booked me appointment with James Allen. Once I met James I knew I wanted him to help me sort my mortgage. I have been dealing with James for two years and am in process of updating my mortgage. He is always very friendly and supportive with getting the best mortgage deal for me. I found the whole process less stressful because he put me at ease. He is very kind, professional and very good at his job. I highly recommend him. He definitely deserves the awards on his desk! Thank you James for all your continuing help

G. B.

Best estate agency I ever came across and James the mortgage advisor is just outstanding. Other places can learn a lot from them. I am at the moment in a process of buying a flat on my own, so far everything goes really smoothly and communication is fantastic. Everyone at Connells works extremely hard, effectively, professionally and always remain calm, kind and friendly. Highly recommending Connells.

L. H.

We are very happy that CONNELLS team (Barry, Mark, Gemma & Beth) helped us to locate and complete the purchase house in 2 months. On day one after viewing the house, they were professional and efficient to explain each stop. Barry was very knowledgable and guided us to complete the deal. We thank you for the entire office team for their professionalism and highly recommend this real estate company.

T. O. L.

Callum was absolutely fantastic. He and his team made me feel welcomed, valued and listen to. They welcomed my calls and calmed my anxieties and made themselves readily available when I wanted to speak. In the end they helped me seamlessly and smoothly buy my family home. I am thankful and would definitely recommend.

V. N.

I couldn’t recommend James Allen at Connells mortgage services enough. From start to finish myself and my boyfriend felt supported and well advised. I can honestly say we wouldn’t be purchasing the house we have without him. Incredibly professional and always happy to help! We will be returning when our house needs remortgaging as the service was faultless and he made the process so easy! Thank you James!

A. H.

I have used other agents who let me down and felt like I wasn't getting value for money, after being on the market for over a month and having to show potential buyers our home instead of the agent. However, a friend recommended Connells, we was on the market for a maximum of 2 weeks, they booked 10x the viewings I had with the other agent, they done all the viewings for us, we sold our home for asking price. I cannot praise the team at Connells highly enough for brilliant customer service, understanding, responsiveness and working late to assist me. A special mention to Ryan, he is an asset to the company. Will definitely be using Connells in the future!

l. c.

I was so impressed by the overall service I received from Connells. No drama no last minute panicks. The solicitors were on the ball. I could contact them at any time. The prices were stated from the start of the process allowing us to budget our costs. Viewing was alway phoned through in good time . Connells made selling my house a pleasure rather than a drama. Big thanks to everyone at the Ipswich branch.

D. P.

Me and my partner had our apprehensions about letting our property out due to some horror stories from people we know but we took the plunge and were passed on to a lovely lady called Bernice, she met us at the property and was able to put our minds at ease and answered any questions we had, we have now managed to find some great tenants and are very pleased with the whole experience, i do not usually write reviews but i thought i would make one in light of how helpful Bernice was, we will certainly be returning in the future.

T. C.

Having never used a broker before i was slightly dubious about going in with my partner. She however has a life time membership with Connells and now i see why. James was professional, informative and helped every step of the way when we remortgaged. It was so nice to be supported throughout the whole experience. I thoroughly recommend Connells to anyone who needs help or support when dealing with "a house issue". I will be using them again.

A. E.

We have recently dealt with James Allen from Connells and he couldn't have been more helpful. As this is our first mortgage, we had a serious amount of questions and James helped us through this entire process and gave us his best, and more importantly honest opinion on everything - 100% would recommend to anyone.

N. C.

As a first time buyer I approached Connells to find our first property. Although eventually not using Connells to purchase our new home, Ryan Betts was passionate, attentive and welcoming. We did however use James to advise and guide us on the best mortgage to suit our financial situation. It was a smooth and painless process from start to finish and I would highly recommend using Connells if you are thinking of moving home.

P. C.

My first mortgage application. Chose Connells in Ipswich and I'm glad I did! A professional team, I highly recommend James Allen for his advice and guidance through the entire process. Many thanks to you all!

B. C.

We have received a brilliant service from Ryan and all of the team at Ipswich who have helped us through each step of the process. Ryan was quick to respond to any questions or queries and helped to get our property on the market within 2 days and sold quickly after that. The rest of the team have been fantastic with booking viewings and keeping us updated on what was happening. Fantastic service by all with no push on extras they can provide once told it was already taken care of. Would use again in the future.

O. C.

My partner and I received fantastic service from Connells during the process of buying our first home. James Allen (Mortgage Services Partner) went through everything with us, answering any queries we had and clarifying anything we didn't understand. He replied promptly to all our emails and phone calls (there were quite a few!) and really helped make the process as smooth as possible. We would definitely recommend.

A. A.

I highly recommend James Allan at Connells. Top notch service. Worth every penny. Professional, patient and always happy to help and answer my stupid questions! I thought it was going to be the most stressful part of our house buying journey but it’s actually been the easiest and most efficient. Don’t go anywhere else for a mortgage. I would bet my new mortgage that you’ll find James’ service 10 out of 10. Thanks James! PJ and Mark F

P.

Connells Estate Agents provided a very professional service keeping me informed every step of the way. Nothing was too much trouble. Information relating to the house sale was delivered courteously and in a timely manner ensuring that the sale progressed smoothly. I would have absolutely no hesitation in recommending Connells Estate Agents and I would happily use them again.

P. T.

Connells, especially April were amazing when I needed a new tenant Incredible market knowledge, professionalism and most importantly of all so very friendly I would recommend April and Connells to anyone

S. A.

Once again we are so pleased with the experience Connell’s has given us in selling our second home with them! Ryan was helpful and friendly as where the team in the office. Valuation was superb and Ryan followed Covid regulations impeccably. Someone was always available and nothing was to much trouble. The process was smooth and stress free and we would highly recommend them to anyone looking to put their property on the market. Ryan has kept us up to date every step of the way and we will continue to use his professional attentive service in the future. 5* once again, we cannot fault Connell’s!

B. J.

Brought my house through Connells and used their mortgage broker, James, and their conveyancing team, notably Hester. Top bananas with all their help and support. Also, Callum and Gemma the estate agents were great help and worked hard to get the answers to questions you may have. Also, if Callum reads this, i still owe you a bottle of wine and i havent forgotten

M. B.

It was a pleasure to deal with April from Connells in Ipswich branch. She helped me with all the information for a first time landlord with numerus queries. April was very professional and kind. Her communication was effective and prompt. She was great in getting good tenants on timely basis. She collected keys for the new property. I would highly recommend for any property matter to deal with April as she was a legend for us!

K. R.

I went to Connells in Ipswich as James Allen was recommended to me as a Mortgage Adviser. I wanted to see if I could get a mortgage and I had no idea what to do or what to expect. James could not have made the process easier for me, he was committed to finding me the best deal for my situation and my experience could not have been smoother. I received an excellent service and felt like I mattered as a customer and I was kept updated along the way. James and his team provided brilliant customer service throughout. I would recommend James at the Ipswich branch to all I know. I have also been back to him for my re-mortgages too. Thank you very much, I am so grateful for the recommendation to go here!

M. J.

Customer service received from Mark was very good at the start and we were quite happy to put our flat up for sale with them. They offer a photography package for around £100 extra, which I would recommend as this definitely got us more flat viewings than our previous agent managed with standard photography (even with lockdown to contend with). As the sale/purchase process went on the communication became quite poor. We actually received more updates from the vendors agent than we did Connells which was disappointing and the main reason for the 3* rating.

C. A.

Worked with James on my first mortgage and couldn’t fault the service. Clear and concise information the whole process and no issues whatsoever. Highly recommend and would certainly use them again

V. B.

Brilliant service from James Allen at Connells Ipswich! As our mortgage advisor he has been very knowledgeable and professional from start to finish. We got good advice and support, proper calculations and cost forecasts (very much needed as being first time buyers) and really great service. Cheers, James Allen, it has been a pleasure doing business with you!

T. D.

I cannot recommend Leah and her team from Connells for lettings enough. Accommodating, professional and truly a case of service with a smile. Leah was from the very start of our property search up to the signing of contracts was a real delight to deal with and always responsive, transparent and assistive as well as very knowledgeable. During the early stages of our property search I engaged and dealt with many local estate agents and none of them compared or even came close to Leah at Connells for her professionalism and approach.

p. b.

I have been dealing with Connell's and their mortgage advisor James for a number of years. If you're looking for a top mortgage advisor to find you a cracking mortgage deal, no matter how easy or difficult the situation, James will find the best deal for YOU and be able to help through the whole process. Very highly recommended.

S. A.

I highly recommend Connells if you want extremely good customer service and efficiency. They were so helpful during our move and made the experience less stressful. They went above and beyond any estate agent that we have used previously and we can't thank them enough. Harvey in the Ipswich branch along with James (mortgage advisor) have really helped us and I certainly know that when we move again/need any advise or help with mortgages, Connells will be the ones we go to!

C. C.

They have made everything so simple for us as we had them handle the whole lot - selling, conveyancing, mortgage. I know some people may not like or trust this approach but it has worked for us. Always approachable and helpful, they have made sure things kept moving throughout the process.

S. M.

Pleasant and smooth transition from our pervious address to our new address which leah and April were most helpful with. Both ladies are friendly, helpful and supportive with any matters and made the process that little less stressful. Having come across most estate agents whilst looking for our next property I must say that Connells came out the best for us. Top quality service from beginning to end. Affordable and professional with very friendly staff. Definitely recommend rentals with Connells. Thanks Shane.

F. H.

Excellent service. Barry was helpful from start to finish making sure I was kept up to date and making sure everything was being done when needed. James the mortgage consultant was also hugely helpful. As a first time buyer I didn’t know where to start with finding a mortgage and he made the whole process easy and found me the best deal. Would definitely recommend!

C. T.

Absolutely fantastic service throughout our mortgage process. James Allen our mortgage consultant has been more than attentive and really goes above and beyond to ensure your house move/mortgage process goes as smoothly as possible, practically always there when you need him- service of the highest quality I've personally experienced. I certainly will not be going with any other brokerage but connells in the future

R. C.

Denise ( From Colchester Branch) helped so much. She offered a viewing within an hour and was so informative and supportive and so lovely ! Answered allll of our questions and tried to help us out so much. April and her team also really helped me and my partner move into a flat fast. They were really good communicating information and any questions we had and felt that had our best intentions which was really nice! I would definitely recommend them !

A. C.

I can't recommend Connells enough, my partner and I both hate moving but April and Eric made it so much easier and less stressful than either of us could've hoped for! April recommended a property to us that we very quickly decided to apply for and we were kept updated about the progress of our application every step of the way. April also made us aware of tenants liability insurance and contents insurance, which she set up for us, and didn't complain once despite my constant questions (sorry!). April and Eric are both very professional and friendly and my partner and I are very grateful for how easy they made everything for us 😁

V. D.

Great experience. As first time buyers with zero experience in mortgages or loans, James managed to make us feel very comfortable and made this whole process look very easy and smooth. He is amazing, we would recommend him and Connells to everyone.

K. G.

I have used Connells Estate Agents for letting my property back in August. I have choose them among 2 other estate agents as they seemed to have very individual approach. Lettings agent - April is very responsive and quickly replies to my emails. So far so good. I'm looking forward to working with Connells.

P. B.

Having very little knowledge and experience with getting a mortgage, James made the whole process incredibly simple and easy. He explained multiple scenarios and was patient and thorough answering our various questions. He was on hand whenever we needed him and really helped us to secure the best rate for our mortgage. I would highly recommend and will use again when needed.

D. B.

We are at the start of the process and so far everything has been Professional and efficient. Barry has been excellent.

K. W.

Can’t thanks James and the whole team enough! For first time buyers we had no knowledge before starting the process. James was amazing at helping us through it all, especially through COVID. We only contacted through phone and screen share the whole time which worked perfectly. Will 100% he recommending him to all family and friends! Thankyou again!

D. G.

My wife and I have used Connells Estate Agents for several years both to sell property and as mortgage advisers on multiple occasions. All of the team are helpful, particularly James, who has always given been happy to give us advice on very niche scenarios! Recommended.

q. f.

Very happy in my new home !!! Must say a fantastic team all very friendly my estate agent Caeal Casey very professional the best estate agents in Ipswich for sure Many thanks Ana

A.

We used James as our mortgage broker after a friend recommended him. From start to finish he was very detailed, helpful, and kept us updated every step of the way. He found us an excellent deal and was able to accurately show us beforehand what we could expect to borrow. Would definitely use him again.

L. W.

James was really welcoming & friendly throughout the whole of my house buying process. It wasn’t an easy transaction through covid, but he was always on hand to check in and gave out some great advise. Would definitely recommend

J. C.

Connells Ipswich have been amazing throughout our house purchase. We were first time buyers and clueless. They gave consistent advice, had great communication and answered all our questions. We also used their financial advise service - which does cost extra but made the mortgage application super easy. Highly recommend.

A. G.

An outstanding service throughout my house purchase (four years ago) and re-mortgage process (twice so far). James, my mortgage consultant, was absolutely fantastic from start to finish each time I went to see him. He is extremely knowledgeable and detailed, always answers my (silly)questions promptly and always takes time to clarify anything I didn't understand. He found me excellent deals each time I had to remortgage. Words are certainly not enough to express my gratitude. I just want to say a very big heartfelt 'THANK YOU JAMES!!!' for all the effort of yours. 100% recommend!!!!

S. M.

Not dealt with the sales team directly although they are always friendly when I go in or call. I've been dealing with James Allen (my mortgage and financial adviser) directly for nearly 3 years now. James is always welcoming and has helped me no end. He comes across very knowledgeable and is always looking for the best deal for me, he is great at keeping you updated too. I look forward to dealing with him further in the future - a real asset to the company

C. R.

We are the first time buyers and we don't know anything about Mortgage, James Allen helped in entire process and explain everything step by step. Thank you so much for your service.

H. S.

James Allen offered excellent advice and guidance when I recently remortgaged. He explained everything clearly and made the entire experience stress free. He is very knowledgeable and I trust him implicitly. I would highly recommend him to anyone who needs advice and help with a mortgage or associated insurances. I will definitely use his services again in the future.

C. K.

My partner and I have almost completed on our first house purchase with Connells in Ipswich and used the mortgage services of Connells in Bury St Edmunds. As it turned out, we ended up dealing with several different people during the early days of the house search and subsequent purchase. The mortgage advisor we were originally in contact with went on parental leave before we had our initial consultation and the actual house purchase got moved between 2-3 different people in the first couple of weeks due to annual leave etc. None of this had any ill effect on the progress of the sale and the service never faltered. We were kept informed throughout of who was dealing with what and there were no oversights on Connells’ part due to the changes. From the very first phone call I had with Connells, they were confident, friendly and knowledgeable. This never changed throughout the whole process. Josh at Bury St Edmunds, who dealt with our mortgage application, was brilliant. We can’t fault his service and dedication. As we are moving 200 miles from our current location, he was happy to do almost everything by phone and email. We were able to visit a local branch to scan documents and were only required to make one extra trip to sign the mortgage papers. Even then, he was happy to meet us at the Ipswich branch as we were on a tight schedule. Ryan at Ipswich dealt with the majority of the actual purchase. Again, can’t fault his service and dedication. He was especially good at getting information from our solicitors and incredibly quick at feeding back relevant information to us. I’d estimate that we heard from Connells 90-95% of the times they told us they would contact us. Occasionally, in the earlier stages, we would chase up an enquiry a day or so after we expected to hear from them, but this is only to be expected when they are dealing with other purchases and a variable workload. Their answer was often that they hadn’t heard back from the relevant party and when they did get the information they were incredibly quick at contacting us. Overall, Connells were fantastic and we can’t thank them enough for making our house purchase as smooth as possible. They worked incredibly hard to ensure we will complete by exactly the date we wanted, and we wouldn’t hesitate to use them again in the future.

c. r.

Excellent service from everyone at Connells from initial visit by Mark to value the house right through to moving day when Gemma kept us informed of developments. Ryan was very professional in his approach in making viewing appointments and providing feedback. They were always available to chase up the problems we encountered along the way and kept things moving once the sale was agreed. Overall couldn’t fault the service from Connells.

P. K.

I have rented house in IPSWICH, Quick response ( Caeal ) and Fast document processing. During this pandemic made easy document process.

J. S.

Renting a property with Connells has been an absolute pleasure. From the outset there has been excellent, clear communication with the office for all queries. Our agent, Tommy Hockton, has been wonderful - professional, friendly, informative, patient and extremely helpful. He has managed to keep us updated on changes etc as well as putting our minds at ease about any little concerns we may have had - he's an amazing asset to the team.

L. B.

We found a beautiful rental property through Connells. Tommy has been amazingly helpful through the entire process and regularly contacts with updates. He's been lovely to do business with and has a refreshingly friendly approach. He really understands how important and exciting it is to find the right place for our family. Would certainly recommend them.

N. A.

I have dealt with Roland Gaynor who is their mortgage consultant in the Billericay branch for the last 5 years. I have taken many mortgages as a buy to let landlord and have always found him to be extremely knowledgeable, efficient and very personable. The rest of the team at Connells are equally lovely! I would thoroughly recommend the whole team.

B. H.

I cannot stress enough how helpful and professional connells have been. In particular caeal (if thats spelled right) 🤷‍♂️ He has gone above and beyond in making this process of moving as easy, quick and stress free as possible. Myself and my partner are pleased it was caeal who was dealing with our move. Once again, thankyou.

S. L.

I am extremely happy with the service Connells has provided. Elise Spooner was so knowledgable, honest, friendly and she really made me feel at ease. The whole process has been so efficient and I can’t thank Elise enough for her support. I highly recommend Connells.

A. B.

We have been extremely pleased with the treatment that we received at Connells in Ipswich. Over the years we have used many estate agents and are happy to recommend the sales team here as professional and very pleasant to deal with. One of the positive comments from us would be the level of communication from the agent; we have been kept fully Informed throughout our sale. i was impressed that they worked as a team and were willing to help each other

L. T.

Connells Lettings guys are BRILLIANT! and have been extremely helpful with my move. I would 100% recommend them to anyone! I especially would like thank Tommy & Eric for their hard work throughout the whole process I honestly could not have wished for a more helpful pair and I think the lettings team here are fantastic. I was giving notice as my landlord is selling his home and I was really worried that it was not going to be possible to find a new home in the timeframe we had, but they made it possible. very professional, helpful, hardworking and a 5 star service. well done Connells Lettings I could not fault your service. thank you again for your help Tommy & Eric

K. F.

I was very impressed with the service from James the mortgage advisor at the Ipswich branch in Princes Street both James and Lauren helped me re mortgage my house to pay off my ex partner. They were either at the end of the phone or email to ask any questions and help with some of the paperwork that had to be completed. Thank you both.

D. B.

I have taken out two mortgages with Connells (James@Ipswich Branch) and recently moved my mortgage to a new lender. As I am likely to purchase a new home I didn't want to be tied into a mortgage where I couldn't leave early. James has made it possible to be on a mortgage with no early leaving charges, no hidden costs all under a smooth process without any delays or complications. I couldn't be happier with the service. I am also a lifetime Connells member to avoid paying repeated mortgage fees due to James's professional and friendly nature. Well Done to all at Connells Ipswich.

M. S.

I’d like to thank Marc and Ryan from the Lettings team in Ipswich for all their help and hard work in letting my rental property. They have both provided an excellent service and have given me the confidence to put my trust in them again to handle any future property lets. They are both very professional, friendly & approachable and I have absolutely no hesitation in recommending Connells Lettings in Ipswich to others. The Lettings team in this branch compliments the Sales team very well. Fantastic service from start to finish. Many thanks for all your help.

S. H.

fantastic service so far. Harvey came out and valued my flat 2 weeks ago and last week I received offers! Harvey has been great at keeping me upto date with everything that's happening and very informative. I was very nervous about selling as doing it on my own and wasn't sure how any of the process worked. can not rate Connells high enough. Im hoping everything continues to proceed as smoothly as it has and I won't hesitate to contact Harvey if I have an issues. Fab estate agents!

J. H.

We had gone to many estate agents in Ipswich to look for a new house Connells were the ONLY ones to keep contact and take us serious they helped us even though we didn’t buy a house through them James the mortgage advisor was brilliant and helped our dream come true Gemma was the first person at connells we spoke to and she was excellent when we couldn’t find our home she went the extra mile to write a homebuyer letter and got them posted out to put out our interest in the area we wanted and everyone we had contact with at connells we’re just brilliant I couldn’t recommend them anymore! They all know what they are doing and they keep you updated and respond very quickly!!!

I. S.

It is 34 years since I sold a property so it was a little daunting to decide to sell. I must say that the help and assistance I had from Mark, Gemma & Barry made it relatively easy. They kept me informed as things progressed and nothing was too much trouble for them. I’m very happy with the service I received!

G. S. G.

Great support from start to finish at Connells, James was excellent along with the rest of the team. As being a difficult time to move over the christmas period Connells managed to complete and deliver good customer service. Thank you

T. C.

Connells Ipswich has been excellent most especially James Allen( Mortgage Consultant) very professional and helpful. The staff in the office are very welcoming. I would definitely recommend Connells Ipswich for it's professional service to customer

R. M.

After being through a tough 2017 I found Harvey, Ryan and Gemma all excellent. I found that the service they provided was of a very high standard and gave me good advice. My hat goes off to James on the mortgage side. He maybe young but he knows his stuff. I was so impressed that I dragged my girlfriend to speak to him. The result was a saving and some good advice on mortgages. Just a little note Ryan is the fastest on the phones lol. Unfortunately on now having the flat I decided to rent it out and used Connells letting department. However, this is were the honeymoon for me ceased. If you are thinking of renting via Connells my advice is think again, as the uncaring attitude I experienced with the calls that I had to make just to find out information was not I was hoping for. I even emailed the problems i experienced to the letting contact and not even got a call back from the contact or even the letting manager Gary. If your letting a property I suggest using another agency.

J. M.

James was very helpful, prompt to respond to our many questions, it was the second time we have used this service and we will be continuing to use our lifetime service again. Thanks again for making it a smooth process.

S. P.

James Allen from Connells was very helpful from start to end . I was quite blind to buying new properties, but I’ve always found my way with proper guidance from James. I highly recommend Connells and James for mortgage or property related matters. Shibi

E. I.

I purchased my first house with Connells and I cannot fault the service. Friendly, personable and very efficient. They made the whole process super smooth and ensured that I understood every step of the purchase. I would highly recommend them to any first time buyer.

S. O.

A really friendly agency. Provided prompt service. They were efficient, communicative and the process was relatively straightforward and easy. Couldn't ask for anything more. Elise was also really helpful, knowledgeable and kind.

E. K.

Connells were absolutely brilliant, I couldn’t fault them. Eric and April were really friendly and ready to help (they answered any question I had!). Thanks so much for your hard work in helping us to find the right place and all the support along the way. We really appreciate the ease of all of it and how Eric and April were always at hand to assist. 100% recommend! Thank you

T. R.

Amazing work from James on getting me a better and bigger mortgage then anyone else could, great contact throughout, was a pleasure to deal with, highly recommended 😀

C. H.

Ryan and Mark have been amazing throughout the sale of our property. Very patient, reassuring, kind and professional. We would highly recommend Connells, can't say enough good things about them!

A. S.

Truly exceptional service , extremely prompt and a great team. My house purchase was quick and without stress thank you to the whole team especially Barry and James,Ryan and Gemma. We highly reccommend Connells in Ipswich.

j. p.

Excellent service from the manager and her staff from the beginning. Having been a landlord for many years I didn't realise the true return of my portfolio. The uplift on my rents is £100 plus per month for each property and let within hours. As my portfolio grows, I will enjoy working with someone who delivers what they say and exceed my previous experiences with lettings agents. I would highly recommend the manager for her advice, knowledge and exceeding all expectations. thanks Rachael and your team. Happy Landlord

m. f.

I just simply cannot recommend James Allen at Connells enough. His knowledge, attitude, perseverance and just pure dedication i have found utterly astonishing. He has supported me through the last few months making everything so clear and easy to understand as well as what to do in order to go forward successfully. I really cannot thank you enough for everything you have helped us with. Well done keep up the good work you should be so proud.

E. K.

Very happy with James Allen at Connells Mortgage Services, enabled me to borrow more money than I thought so I was able to buy my first property and is now helping me with my re-mortgage. Great service, would recommend.

T. B. S. I.

After being made homeless due to a relationship breakdown and finding it very hard to secure a private let for me and my grandson due to financial reasons, Leah went above and beyond to help us. she put herself out with constantly chasing other departments and helping find ways that would make me suitable. Thankyou so much Leah, you have made a family very happy.

D. S.

First time renting and Caeal couldn’t have been more helpful during the renting process great experience would highly recommend Connells to everyone

A. P.

At the moment dealing with Harvey Parmenter at Connells with a house sale and so far receiving a very professional service and being kept up to date fully with progress. Always being told to ring him if I have any questions and need help with anything. Would certainly recommend if you need help with a house sale!

S. A. K.

April and Eric was extremely helpful to get the verification gone through especially with managing the delays from our Employers with the verification agency and ensured the paperwork's completed before the move in date. They both were quick in answering all the queries we had especially it was the first time we were renting outside the Hospital accommodation. Highly recommended!

K. A.

I would strongly recommend CONNELLS. We was previously selling our house through another agent, and after 6months only one viewing and not much help. I decided to go with CONNELLS and thats the best decision i ever made. Mark came round and was very honest didn't feel like he was just saying all the right things to sign me up like the other estate agents seem to do! Within two days i had viewings and by day three we was SOLD! This meant i didn't loose out on my dream house i so badly wanted. All the staff i have spoken with are all so lovely and very helpful. Gemma was brilliant and kept me up to date at all times! This is the only estate agent I've been with where i felt it's not always me phoning and chasing. They always phoned me which is what you want, and always answered my questions even if i thought they were silly. Very happy customers and would 100% use them again. Thanks again 😁

J. T.

I have a very large portfolio of rental properties across Essex I have been mortified with some agents to say the least. I called connells and spoke with Kim Badeshar, I explained due to my late working hours in the city I was unable to come down but I much prefer doing business face to face. This young lady offered to arrange a business meeting on a Sunday morning in London, she discussed bringing Gemma the sales managers details if I considered selling any of my rental homes in the future, I was also advised with remortgaging on my rentals that they offer a lifetime fee so to see the mortgage advisor James who I can now also read great reviews about. After checking the companies working hours I was suprised to see this young lady was willing to take her time out to discuss business. It seems as though they are a very committed, tight-knit team. I am looking forward to working with this young lady and this company in the future and hope they live to my expectations

M. H.

James is very thorough and extremely good at his job. He has never let me down and has helped me completely sort my previous and future mortgage all in one. Highly recommended +++++

C. m.

Ryan Betts in Ipswich was brilliant thoughout the process when I was buying my home. He keep me updated along the way, chased when needed and has great Customer service! Thanks Ryan... you have been an absolute star! I will definitely recommend and use you in the future.

J. B.

Very good service throughout the buying and selling process. Connells offered a complete package from arranging our mortgage to selling our house. Would recommend strongly and would come back again.

R. S.

I would like to express my gratification on such a professional, efficient and extremely friendly service , thank you April.

F. T.

So even if the house turns out not to be the one, you do still want to meet Elise Spooner. Friendly, sincere and knowledgeable. Honest and upfront about the status of prior viewings. Takes the time to connect and understand your needs. Followups as promised.

V. S.

We are now settled in our new home. Connells were absolutely amazing throughout the move in process particularly April who assisted with the majority of this and was always on hand to answer any questions or queries that we had. Would highly recommend this agency. Many thanks.

M. S.

Ryan was great throughout the entire process of buying our new property. He kept us updated regularly, was always on hand to answer our queries and helped make the whole experience less stressful. I would definitely recommend!

R. G.

James and his team in the Ipswich branch were very helpful with all of my questions re my mortgage. James was particularly clear on everything and was happy to help. I would fully recommend James Allen and his team.

T. P.

Ryan delivered a very professional service during our house purchase. Any requests that we had were dealt with efficiently allowing the sale to go through seamlessly. Ryan is very personable and couldn't be more helpful. He was always contactable to answer any questions that we had.

s. r.

James Allen helped us as first time buyer and after we told him our situation he knew exactly which product will be best for us and he got it mortgage within 1 week exactly how he said it will be.i will be going to him every time I need a mortgage and I will recommend him to all my friends as this man does exactly what he says. Thank you James Allen for all your help

T. W.

The customer service that myself and my partner have received from Connells at Ipswich has been Exceptional. From The initial enquiry, Tommy and Erik have been delightful to work with and have helped us, even when things got tricky our end. Tommy returned our countless calls very quickly and professionally and was so empathetic towards our situation. Many thanks, from Taylen, Bev and Baby Hardy

A. P.

April and Eric on the lettings really were amazing!! April really helped us on every part of moving and always easy to talk to. Honest, professional and patient - the best lettings in Ipswich. Thank you April and Connells!

n. B.

I have been dealing with Bernice & April at Connells and they have been excellent . Very helpful and Professional service !

T. H.

Amazing service from the team at Ipswich! Fast Communication , Helpful & Friendly always. Found me the perfect place in such short time and made the move in so easy!

Y. B.

I have not decided yet if I will be working with Connels but I wanted to give them 5 stars for being professional during valuation and following covid protocols which I find not all businesses in Ipswich follow. Thanks for taking necessary precautions!

J. S.

This was our first time looking for a place to rent. I am truly glad that we chose this agency to set up our new home. A big thank you to Tommy Hockton who answered every question that we had and met everyone of our needs during the search for our new home. I would strongly recommend this agency for it's professional customer service.

D. B.

Cannot fault connells whatsoever. Both Erik and April have been excellent in ensuring my move to a rented property went as smoothly as it could. Communication was fab and they both helped me no end. Thank you so much.

D. C.

Great experience with Elise and the rental team at connells, very helpful and responsive in dealing with any questions or issues, everything was very simple and easy to get me set up in my new property, would definitely recommend.

S. H.

Went to see James today as my fixed rate morgage was about to end , James was very helpfull and went through all the options available to me and helped me get a very good deal . . . . Would recomend James n the team at Connells to anyone wanting to arrange a morgage and he makes a lovely cup of tea lol

L. J.

Just remortgaged with James again and it was another simple, easy, and well explained experience and also another great deal! If you find the mortgage world a bit daunting he's your man!

E. P.

Really friendly and helpful. James made the whole buying a house process a little less daunting and made it easy for us to understand what happens at each stage. Thank you. Would highly recommend!

S. M.

An Excellent estate Agents, James and the rest of the team were helpful and helped me sort out my mortgage. I would highly recommend their services.

P. C.

Great remortgage service from James.A always willing to help out and always gives up to date information regarding the ongoing process. Would highly recommend to anyone in need!

d. c.

The Lettings team were awesome and always approachable. Thanks to Eric and April as it only took them less a week to rent out my property. Top quality service.strongly recommended

B. Q.

Thanks to James Allen and the team at Connells for all the support they gave us. You made our journey a really good experience. Great service.

J.

Harvey Parmentor is absolutely brilliant. He went above and beyond, when things were strained and seemed to be falling apart, he calmed my nerves and sprung into action. I don't think our house move would have happened if it wasn't for him. Thanks you ever such.

R. W.

I had my mortgage arranged through Connells and received excellent advice and guidance through the whole process. Would highly recommend!

S. K.

Buying a houseisted through Connells, Callum has been helpful so far through the process.

R. D.

Was dealing with James and he was informative and professional throughout, honest and upfront which is important in a house purchase

C. W.

Excellent experience. Staff were very helpful and quick to respond to all our queries. From the beginning to end we were in our new home within two weeks without any delay or inconveniences. Strongly recommend.

o. c.

Excellent service from start to finish, as a first time buyer they made things very understandable and were always available for any questions I had

R. S.

I am so happy with the staff quick response when you have an issue. I have been dealing with Stacey James and her quick response to work has put my mind at rest to relax and continue to do my other work. Thank you Stacey J.

D. C.

Excellent service from all the team when selling our house. James in particular was superb in finding us the best deals.

N. P.

James was very polite and professional and made a daunting task seem very easy and straight forward, explaining everything with clarity.

B. C.

Callum has been brilliant, great service and I have been continuously updated on properties matching my requirements .

E. T.

James was great throughout the whole process, always on hand if I needed advice

J. T.

The best estate agents By far a very hard working honest team that get the job done fast! Thanks Connells!

s. r. W.

Very good customer service & helpful.

M.

Very pleased with the service i got from Eric and April from the Letting team. Always on hand to answer a question and made the whole situation of letting my property very easy and stress free . Thank you .

T. C.

Amazing customer service April really put herself out to help with forms and everything even down to house insurance. Definitely would call her for any suppport

M. F.

We have dealt with James Allen for a few years now and he has been absolutely fantastic and professional throughout

T. R.

Great service when we sold our house they done all could to help with anything & then when we remortgaged they were great thank you to Gemma & James for all your help and support would recommend

M. P.

Excellent experience throughout, great communication and advice on pricing. Secured great chain free purchaer and whole process very positive.

M. L.

Excellent service. With swift actions and keeping us informed every step of the way. Jess provided superlative customer service. Ms.L.in suffolk

R. F.

Fantastic experience from start to finish. Communication was promt and everything explained very clearly, thanks James.

D. L.

Brilliant service from James setting up my mortgage and insurance

P. J.

The staff handling our letting were really amazing. We are very happy with our new home.

v. r.

April Simmons, She is very professional and works very hard to satisfy she clients. Best agent araound !!!

L. G.

Really friendly, helpful and professional. Thank you Cale.

L. T.

Found a flat to rent , estate agents responsive and professional. Spoke with Bernese and April :)

C. P.

Everything was perfect with Connels! Thank you! April was very kind and helpful! All the best!

M. A.

I had a very nice experience, thank you Connells, thank you April Simmons, thank you Eric Marseille. I recommend everyone !!

X. G.

Great service from the letting team. Approachable and available, they were quick to answer my questions and provided valuable advices.

G. S.

Quick friendly service, very fast and good contact. I recommend Connells services everyone.

F. S.

Thank your for all your help.It was a quick and easy house purchase.Special thanks to Barry,James,Ryan and Gemma.

A. P.

Great service and very efficient, I dealt with Barry Parkin and he was a top bloke and extremely helpful

C. P.

Excellent service very honest friendly staff easy to deal with very efficient will keep using them

m. s.

So far so good. All very friendly and efficient and always helpful.

S. K.

Very good whenever I speak to these guys.

c.

Great service, thanks for all your help, especially from Ryan and James.

L. R.

Thanks to Ryan at Ipswich for his excellent communication at all times

M. D.

Very smooth, easy move, many thanks to the staff.

A. G.

Very helpful for first time renters!

M. H.

Very good and quick house purchase

P. B.

helpful

I. L.

Really good agency

Contact

Photos