Reviews of John Payne Estate Agents and Letting Agents in Eltham. (Real Estate Agency) in London (London).

John Payne Estate Agents and Letting Agents in Eltham

137 Reviews

103 Comments

Real estate agency

Estate Agent

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78 Eltham High St, London SE9 1BX

Description

Information of John Payne Estate Agents and Letting Agents in Eltham, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of John Payne Estate Agents and Letting Agents in Eltham

Reviews of John Payne Estate Agents and Letting Agents in Eltham

V. G.

Max was very professional and attentive in a recent purchase I made as a first time buyer. The team at the Eltham office knows the local market really well and Max was great in all our dealings, conversations and sometimes stressful moments (which comes with buying a flat for the first time). Thank you Max for being diligent, hard working and professional at all times!

D. H.

A. F.

a. p.

A. T.

Huge thanks to Oliver and his team for all their help with the sale of our home in New Eltham. Outstanding service from start to finish. Would highly recommend!

Y. E.

We have sold our home with Acorn Estate Agents in Eltham and Max Williams has been dealing with our sale. Max has been very professional but also very approachable and helpfull throughout the whole process. He has been informative and kept us updated at every stage. We would definitely recommend Max and Acorn Estate Agents to anyone and would use them again. Mr & Mrs Ercan

J. H.

I would like to thank Max Williams who works at the Acorn branch in Eltham, for the efficient way that he helped me in the process of purchasing my property. He made a very difficult and stressful process come to fruition with ease. So grateful my family and I are in our new home. From Mei and Xiu He

J. K.

Great service from Acorn. Max who looked after us was extremely helpful, professional and friendly. Viewings were held very safely during the pandemic. Amazed at the service I received during such a complex time and when all estate agents were so busy. Many thanks to the team at Eltham and especially Max.

T. C.

I would definitely recommend Acorn Estate Agents in Eltham High Street SE9 Max Williams in sales Was Very professional from start to finish. My property was under offer within 24 hours from instructing Acorn and Sold within the expected time frame.

F. S.

Highly recommend Acorn in Eltham, they not only helped me purchase as a first time buyer, but were my first choice when selling too. Really great at responding via email and professional on the phone. Definitely the kind of people you'd want on your side in the very stressful house or flat buying process!

P. F.

I was a first time buyer, going through the process on my own - and the team at Acorn were an incredible help; espeically Max. They got me in to view properties SO quickly, knew loads of information about the properties (and I had ALOT of questions ha) - and when they didn't, Max went and found out and let me know in good time. This put my mind at ease and made the process as simple as possible in tricky circumstances. I'm now settling into a wonderful new home thanks to them! Couldn't recommend Max and the team enough :)

M.

The agency supported us from the beginning to the end, always presents whenever we needed. It helped in the coordination between the buyer and the seller.

M. S.

Just completed my purchase of a flat with Acorn Eltham and they were great throughout the whole process. After looking for somewhere for almost a year and having previously bought and sold, I have met a lot of bad estate agents. Jon at Acorn was great though, very honest, communicative and helpful. I would highly recommend them for a smooth sale/purchase.

E. C.

After deliberating for 3 years we finlly decided to put our house on the market. After research we settled on using Acorn Estate Agents and then lockdown happened. We initially had 2 agents supporting us, this changed when the first lockdown was eased and viewings could start again. Our new agent was Max Williams and we had a number of unsuccessful viewings. We then had a viewing where I showed the family around as Max was stuck in traffic and rather than make the family wait I did the job of an estate agent and lo and behold they put in an offer and we accepted it. Max did do all the dealings very well and the move finally went ahead in November. Both parties are now happily living in their new homes but I still say I sold the house.

J. R.

Friendly and helpful throughout the entire purchase of our house. As first time buyers we were completely new to the process of buying a property but Acorn provided constant assistance along the way and did their best to make the process as quick as possible for us.

J. B.

I have rented my property with Acorn Estates for over a year and the service has been fantastic. Lilia listened very carefully to what we wanted and found us great tenants. They gave us lots of useful information and Lilia has been a pleasure to deal with. Very helpful and professional. Highly recommended to both landlords and tenants.

S. S.

After being with another agent for 8 weeks and no sale or offers we were contacted by Acorn...thank goodness we were! After only two days we had an offer and we sold. They were excellent throughout. Zac in the Eltham branch was practical, professional and fully contactable. He kept us informed of progress of our buyers and was brilliant to deal with. We would highly recommend Acorn as a great Estate Agent to do business with. Thank you for making the stressful time of moving so easier for my wife, children and I!

M. T.

As buyers we found Max Williams responsive and helpful throughout the process. We were particularly impressed with the 3D virtual tour, and thankful that were able to arrange a second viewing at short notice. Thank you for helping us to find & buy our new home!

R. P.

Couldn't thank everyone from Acorn enough that helped me and my boyfriend with renting our new property. There were a few obstacles that we faced and Lilia and the team done everything in their power to make things go smooth. Best estate agents I have dealt with and would 100% use them again if I need to in the future. Thank you again to all involved in helping us, it's nice to know companies out there really do care about people.

T. G.

We couldn't have been happier with the service we received from Lilia at Acorn in Eltham. She recently rented out our flat for us and was a pleasure to deal with. Very professional and efficient but also really personable. She knew exactly what type of tenant we were looking for and was able to get a perfect match for us. Cant recommend them any higher. First class job.

E. S.

I highly recomend Acorn Estate agent in Eltham for their proffesional service for letting our property 3 years running with ease. Also special thanks to property manager Jamie Perring for conducting so proffesionaly and prompt service.

L. L. V.

My husband and I used Acorn to sell our home. The Eltham team were polite and professional. We had a few hiccups along the way, but it all worked out in the end.

R. C.

I have recently purchased my dream house through Acorn Estate Agents. I must say that the service I received from them has been outstanding. Zac Hardy who was the sales negotiator has been absolutely fantastic. He has always been available to speak with me and did everything I asked of him without hesitation. I cannot thank him enough as without him, this purchase would not have been possible. Staff in the office were equally helpful. I would definitely recommend Acorn Eltham to others!

L. S.

After having bad experiences with estate agents Acorn estates have proved that not all agents are full of empty promises. From the point of valuation to completion they have delivered an outstanding service, always keeping us informed of progress. Nichola has been fantastic a truly professional but personal service. Would highly recommend Acorn.

J.

My wife and I recently brought our first property. Having contacted numerous estate agencies, who would offer us properties which were not what we were looking for, out of our budget or how cancelled viewings for no real apparent reason, we contacted Acorn Eltham about a property and spoke to Jonathan. He then suggested a property which we had not seen or considered, but met our requirements and has now become our home. Eltham Acorn and Jonathan in particular were brilliant throughout the entire process. Jonathan kept up well informed and assisted us with all of our questions. Even now that the purchase has been completed, Jonathan continues to assist us. I would highly recommend Eltham Acorn following our experience and wish to add that Jonathan is an asset to their team.

B. B.

Amazing service. Shana Smith was so patient and supportive. She really couldn’t do enough for me. Would definitely recommend Acorn Estate Agent’s when purchasing or selling a property.

P. M.

Great experience. We just bought our first property with them. Jonathan, our agent, was very professional and responsive to all our messages and doubts. He helped us a lot since the moment we contacted him on the phone, offering us different properties we could be interested on, until he offered the perfect one for us. We have talked to lots of agencies during the buy a house process, but no one as professional as Acorn Eltham. Strongly recommended!

M. T.

My partner and I had a fantastic first house-buying experience thanks to the hard work of our agent Jon. He was extremely helpful, organised, and responsive to all of our worried-new-buyers queries! On a personal level he was personable and listened to all of our requirements (even the weird ones) and hunted for properties suiting our needs. Great guy and great experience.

M. G.

On the lookout for a new place to call home, we were so nervous about the many obstacles we thought we'd be facing. And having talked to other estate agents, who weren't exactly the friendliest, this nervousness only became worse. Until we had a chat with Lilia at Acorn! Lilia reassured all our worries, and found us a wonderful place well within our budget. She guided us through every step along the way, with honest and positive feedback. Joy also deserves a mention, as she was really quick with the (digital) paperwork and responding to our queries. In all, we can highly recommend Acorn and can't thank them enough for all the help they've given us!

T. S.

These guys were seriously amazing. I could not recommend them highly enough. I switched agents to Acorn because of the seriously poor service I had received from my previous agent. Acorn were very sympathetic to all the drama I had been through and really looked after me. If you want an agent who is professional, experienced, reliable and most importantly honest then these guys are for you. I was so fed up with the previous lies I was spun through my other agent. Acorn's honesty was a breathe of fresh air. The whole team are friendly, helpful and refreshingly honest.

M.

I had a very positive experience with Nicola at Acorn. She handled the case from A to Z and was my single point of contact. She was professional, engaging and tenacious throughout the entire transaction and her support was key to get to completion. Other people I met at Acorn are also very good so I can recommend their brand without hesitation.

Y.

Max was brilliant and very efficient in helping us to broker a deal with the vendor and everything in between. A very big thank you to Max and the team, we are enjoying our new home.

B. W.

We had two flats to upgrade and let and so visited most of the local agents before deciding that Lilia seemed the most knowledgable, efficient and enthusiastic - with a friendly personality and 'can do' attitude which still stopped short of pushy. We chose well and have good tenants and a trouble free income. Thanks, LIlia - for you a definite 5 stars! Sadly, we were less impressed with the repairs and maintenance section - Acorn staff and their very expensive contractors, but we were given an apology, assured that there were some staff training issues being resolved and we found our own repair people so we are still happy - but have downgraded our overall rating accordingly.

d. w.

I worked mainly with Jon (Mook) but also Glenn (Maher) to sell my house and they both did a great job. Looking at the argument of traditional high street agents versus online ones I’d recommend Acorn and these two anytime. One of my life rules is I don’t mind paying for things - so long as I’m getting my money’s worth... and that’s exactly how I felt with these two. Yes they’re expensive (compared to online only) but they earned their commission, they never put their foot off the gas in the process of selling my home and they did a superb job right up til the point of exchange - and hopefully now beyond too! Well worth it...

M. B. (.

Acorn Eltham have been absolutely OUSTANDING. They were recommended by a friend who couldn't sell their property for months....until they switched to Acorn Eltham. The property was sold in no time. The same happened with our property. Nicola was very professional, factual and she managed to sell it within the first few days since it was on the market. We had an extremely difficult chain and the process to get to the Exchange/Completion date was incredibly painful. I strongly believe that if not for Nicola the whole chain would have collapsed on several occasions. She has been simple incredible. I can't recommend Nicola and Acorn enough! They're the best by far in Eltham!

T. N.

We've been impressed by Lilia and her approach. We were able to meet the tenants beforehand which was reassuring and communication is very good. Don't have to wait long for replies to emails/calls and they're always very courteous. So far the accounting side of things is not up to the same level. Delay in the first month's rent then the second month was charged twice for a condition report.

a. m.

I called acorn estate agents Eltham branch because of their properties being sold my street and neighbourhood very impressive.Max Williams senior sales negotiator gave our family such a professional input and advice in the way forward into the valuation and the selling of my property.Thank you Max and Acorn a man and company I can trust. Kind Regards Alan Myton.

A. F.

Our experience with Acorn (Eltham), Lilia Ghenim in particular, was second to none. Lilia followed the process through from beginning to end answering all my questions. Very impressed!She was professional, engaging and tenacious throughout the entire transaction and her support was key to get to completion. Other people I met at Acorn are also very good so I can recommend their brand without hesitation.

H. H.

We highly recommend Acorn especially the help that Lilia has been able to provide us. Right from the initial enquiry call, Lilia has attentively catered to our needs, kept in touch and provided us with suitable options that we had not come across ourselves. Furthermore, when it came to securing the property, once again Lilia was able to liaise with skill and care until the end. Many thanks for all your help.

D. D.

Our experience with Acorn (Eltham), Nicola in particular, was second to none. Not only did they sell our property quickly but Nicola followed the process through from beginning to end dealing with solicitors and agents up and down what proved to be a very complicated chain. Nicola held the chain together at points by negotiating with all parties involved. Very impressed!

g. i.

Acorn has been brilliant throughout the whole sales process of our property. I would highly recommend them if you are considering selling your property. Jack Rampling and Matt King has been particulary helpful and has been available to speak to even out of office hours. We couldn't choose better.

J. W.

Excellent service from Lilia at Acorns.Just wanted to say a big thank you to Lilia for finding my daugther her first property, as promised on our first contact with Acorns. Lilia has outstanding customer service and made the whole expereince seem effortless!! You are a credit to Acorn and I would definitely recommend you to others. Well done ! and thanks again

D. L.

My husband and I struggled a lot with selling our house until we switched with Acorn Eltham. A highly professional dedicated team that managed to sell it from the first viewing. Thanks to their negotiation skills with the purcchasers we got the price we were looking for. A big Thank you to them for their amazing work.

A. S.

Great estate agents. I dealt with Jonathan Mook who worked effortlessly to make my transaction smooth and quick. He had a great attitude to getting the job done whilst communicating between all parties- making a very stressful process a who lot easier!

D. A.

So pleased I chose acorn. From an initial warm greeting, and steering and guiding me through the process despite my many questions. They delivered on there promise right from the start. Lilia was amazing, and knows her customers and market extremely well. Would highly recommend

S. K.

Having first dealt with Lilia at my initial viewing of the property, I found her to be very likeable and extremely helpful thereafter. From the viewing to picking up the keys only took a matter of days and the entire process was quick, easy and relatively effortless. Since then I have had absolute no issues and anything that has cropped up has been addressed promptly. I would definitely recommend them!

W. H.

Excellent service from Acorn, Lilia Ghenim in particular is possible the best agent I've had the pleasure of dealing with. She is highly professional, timely and carries out her duties with a wonderful ability of managing the expectations of landlord and tenant alike. I cannot praise her enough.

T. Z.

We have sold a property through Acorn Eltham and I could not be happier with my decision to sell through them. They were professional and helpful in every respect. They have also helped with my purchase to try and move things on. Highly recommended and will definitely use Acorn again.

E. W.

Max is amazing. Thank you for all of your support and attention to detail.

L. R.

On behalf of Lynne Humphries - Just a small note of thanks to all team, especially Max for your efforts, patience and good service for finalising our move to Herne Bay with success and professionalism. Throughly recommended. Many thanks

S. S.

Very happy with Lilia from Acorn branch in Eltham. She found me a tenant within a month and achieved a rent higher than my expectation, very professional and approachable service and she is also a lovely girl to deal with.

B. B.

We didn't buy our house via Acorn however we would like to thank to eltham and new eltham branches. we had been looking for our dream home for a long time and during those times their agents were always kind and very helpful. they were very decent and doing their jobs very well. if we decide to sell our house one day, our agent would definetely be tim (timur) from eltham branch. he is a real sales guy!

L. O.

They provide great service and customer focus. Lilia is very professional, super friendly and lovely to chat to. She’s always happy to help us tenants. I would definitely highly recommend using Accorn Eltham!

G. S.

The professionalism and commitment shown by Nicola at Acorn (Eltham branch) was second to none! From helping us find the right property right through to completion, Nicola's helpful and 'can-do' attitude made the whole experience a smooth and pleasant experience! Would definitely recommend and would certainly use her services again in the future! Many thanks!

M. C.

Lilia has been amazing in finding a tenant for me after I tried with other estate agents for more than two months without any luck. She got me couple of offers, shared valuable suggestions and I now have a tenant already check in. Pricey but very very effective service. Happy landlord :)

A.

Just a quick note to say a big thank you to Nicola T. from Acorn from Eltham for all your help in selling my flat and in buying my new house. I am so thankful to have you as an agent. You are so hardworking person. You are a rock star agent! I am so happy to finally have my dream house. :-)

M. H.

Nicola Tomanic Marla, the sales manager, was amazing during the sale of my property. It was a fairly complicated protracted process which she handled really well. She was really supportive and kept me informed on a weekly basis with a phone call and updates. I cant praise her enough for her professional manner and expertise. M. Hanna

K. G.

I have had a very good experience in dealing with them as opposed to the big estate agents like Robinson and Jackson whose office is right across the street. The best part about Acorn is that they listen to you and give priority and attention to your requirements as opposed to other big agents who simply do not care. It’s a take it or leave it thing for them. But that wasn’t the case with Acorn.

C. E.

My husband and I recently used Acorn Eltham to manage the sale of our home. We have been very impressed with their team; they are professional and very efficient. In particular we would like to thank Oliver, Max, and Elizabeth, however everyone we have spoken to has been so helpful. They ensured things ran smoothly between buyer, solicitors and sellers, and kept us updated through the whole process. They were on hand to answer all of our questions and nothing was too much trouble for them. We would highly recommend their services, and we would not hesitate to use them in the future.

r. e.

Tom was very efficient and overall delivered superb service during the process of selling my house. Whilst buying my new property Tom continuously offered advice, support and stepped in where necessary in order to make the process as seamless and painfrew as possible. I would absolutely use Tom again in the future for the next sale of my property. His team especially Zak was too very efficient and extremely helpful, always willing to help me. I would highly recommend to annyone looking to buy or sell. Thanks again.

R. H.

Couldn't have asked for better estate agents. A big thank you to Jonathan in the Eltham branch who helped us enormously with our move. He was always informative and organised which made the whole thing go through that much smoother.

L. M.

Really smooth experience renting through Acorn. Excellent communication and support from initial viewing through to getting the keys on our new home today. Couldn't have asked for more. Thank you Lilia and team.

M. K.

Lilia was an absoute star from the moment we got into contact with her about finding a new rental property. We had a few specific requirements that made finding a suitable place a little more difficult than initially expected but Lilia wasted no time at all, keeping us up to date on any new availabilities and remained enthusiastic and attentive through the whole search. 110% recommend.

C. B.

The agency was amazing especially our agent lilia . She was really helpful , she worked really hard to help us to move forward with our reference check .We definately recommend the Acorn agency .

t. h.

Acorn are a very professional estate agents, quick to help and knowledgeable about their business.testament to this is Lilia, who is by far the most helpful estate agent me and my house mates have ever have the fortune of meeting.

L. S. (.

Dealing with Acorn was a 5 star experience. They contacted my about Collyson House as soon as the developers made their application for Help To Buy. Zac made it clear that I had to move fast or miss out. From then, they walked me through the processes. Zac even waited for me on my move day even though I was late (because of a poor removal company). Acorn made I got my keys though. Thanks, Larry Saytee

M. R.

Fantastic team ALL round! Max, Lilliah, John - I think we ended up speaking with each and everyone of them, each member of staff treated our move like it was their own case as opposed to passing the buck if a team member wasn't in. Just a pleasure to deal with! Personable and warm, will miss speaking with them daily - although I don't think they'll miss me :-) Would highly recommend Acorn! Thank you again all, Mollie

A. H.

Having experienced a multitude of problems with previous agents, Lilia is a Godsend and the best estate agent I could ever have imagined to help me find the perfect property that met every one of my requirements. Upon meeting her at my first viewing, it was evident that she has an extensive knowledge about the property and offer advise on possible ways of utilising the property as well as describing each main point of the property. She constantly informed me of available properties as soon as they popped up and made the somewhat frustrating process stress-free. She also goes out of her way to go for viewings past normal work hours e.g. 19:00. She is second to none. Well informed, professional, engaging, intuitive and always has a smile to her face, I will be using her for all future property transactions.

Y. A.

Had an amazing experience with Acorn Eltham, Lilia and the entire team went above and beyond and kept my wife and I informed every step of the way. We could not have asked for a more efficient service. Excellent service would totally recommend.

V. M.

We purchased our first home through Acorn Eltham with Oliver Henness and he was an absolute pleasure to deal with. From the initial viewing of the property which he arranged at very short notice, through to confirming our offer and right through the buying process there has been excellent communication and we felt confident due to his support. I would also like to mention we purchased our house during the last month of the stamp duty holiday so it was an incredibly busy time for all parties involved but you would never have known it, Oliver was always available and responsive. We would highly recommend Oliver and Acorn Eltham to prospective vendors and buyers. Thank you so much.

R. C.

I started with Nicola and then ended with John both from Eltham branch. They were both amazing people. John is very proactive and chases up the client. With John you can be rest assured the work will be done properly. For this reason, I will give him 5 STAR!

Y. P.

Lilia and team recently helped us find and relocate into a new property in Eltham. Lilia has been extremely kind and patient working through the deal which took slighlty longer than we all initially expected but in the end closed to satisfaction of all parties involved.

S. O.

Excellent service from Acorn- Staff were very helpful and polite. Jonathan was amazing, providing effective and efficient follow- up and feedback. He made it happen period!!!

N. S.

Great experience, easy to deal with, commercially-minded, proactive the whole way through the process, and great at progressing the sale through from end to end. We dealt with Glenn and Jonathan who were both brilliant.

S. C.

Everyone at acorn Eltham was really nice to me and my mum they helped us through the fiasco of concrete built not brickwork they all helped us out in one way or another I will definately be recommending them to anybody who is thinking of selling 10 out of 10

K. K.

Our agent Lilia Ghenim from Eltham branch was extremely helpful with every concern we had and helped us sort out important issues during our first ever flat hunt!

V. S.

Thanks to Lilia Ghenim, who helped me to find a flat and answered all my questions in detail. Because of her help, the move was much easier, even though I've been in another country in the process. Very happy customer.

S. D.

Lilia Ghenim is managing my property and I am very happy with her professionalism and efficiency. She is always very quick! I look forward working with her in the future.

H. N.

"Nicola Tomanic and her team have been fantastic. Nicola took most of the expected stress out of the procedure, and treated us with kindness and respect throughout. We really cannot recommend her and her team highly enough. Farhad and Henni"

G. S.

Excellent Service from Lilia at Acorn lettings, Lilia managed to get me the asking price within a week of putting it on the market and also sorting some issues when the tenancy first started....

P. S.

A big thanks to Dominic from the Acorn Eltham branch who helped with the sale of my property. Dominic provided a professional service throughout and was a pleasure to deal with.

L. (. D.

We bought our house through Acorn and they orchestrated the whole chain perfectly. I couldn’t recommend them enough, thank you!

A. C.

Lilia was very professional and friendly from start to finish. She has done brilliant job. 10 star from us.

A. V.

Excellent Service from Lilia at Acorn lettings, Lilia managed to rent out our property so quickly, we highly recommend Acorn Thank you!!!

N. C.

Really happy with the service we received. Very professional, always swift with responses to requests, a big thank to Glenn and the team for making our move happen on time!

G. B.

My agent was full of life and very friendly. No problem with fees and the process was really smooth.

p. R.

Hard working team, who did everything to sell our house. Thanks to everyone, would highly recommend the Eltham team.

T. J.

Staff were friendly and efficient. We were kept informed through every step of the sale of our house.

N. V.

Amazing experience , very professional and helpful staff. So satisfied with their service. Special thanks for Lilia Ghenim for her incredible help *****

M. B.

Great service and good advice, would use them again.

J. C.

John and Jack in the Eltham office were very efficient and helpful, I would recommend dealing with them.

A. M.

Selling our house during COVID-19 was an overwhelming process, but thanks to Acorn and especially Max at their Eltham branch, we have managed to get through it successfully. Max was very professional, easy to communicate with and friendly too, he understood my family’s need and kept me informed throughout the entire process and was always their to support. He even helped us find Our new home with Acorn too, so can’t say thank you enough.

l. b.

A big thank you to Lilia who has been amazing in dealing with letting our flats.

A. f.

Excellent service from Lilia, she was very helpful, friendly and very professional. Thank you Lilia for your help!

v. c.

Great agent, job well done and good communication

A. M.

Fantastic service Warm, kind, helpful and supportive team

J. F.

Great service. Would definitely recommend 😊

k. T.

Excellent branch. Very professional.

M. J.

Friendly staff and they are doing a fair amount of business

F. D. I. c. 0.

X. S.

P. L.

M.

I Can’t speak highly enough about max. From start to finish he was as professional as they come. If I was buying another home I’d absolutely come back!

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