Reviews of Butler & Stag London. (Real Estate Agency) in London (London).

Butler & Stag London

194 Reviews

180 Comments

Real estate agency

Real estate agency

508 Roman Rd, Bow, London E3 5LU, United Kingdom

Description

Information of Butler & Stag London, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Butler & Stag London

Reviews of Butler & Stag London

V. P.

I was recommend Butler & Stag by a friend to let one of our properties. I found them to be extremely professional, friendly and responsive without any of the usual bravado or strong sales pitches common to agents . They found me some excellent tenants very quickly and took care of all the administration diligently. Can't say more than yes I would recommend them.

K. H.

I have just exchanged on the sale of my flat thanks to Butler & Stag and my lasting impression is just how lovely everyone there was to work with. Athos, Rob, Amanda - they were all consistently responsive, friendly and efficient. Not my experience at all with other estate agents! Would highly recommend if you want to make the incredibly stressful experience of buying/selling property more pleasant and human.

S. K.

I recently worked with Butler and Stag when buying a new flat. I can’t recommend them enough! Great communication and helped me navigate a number of challenges during the process. Athos and Aidan were both extremely friendly and a pleasure to deal with. A special mention to Amanda Schiavi who oversees the sales progression for B&S. She was unbelievable in making sure we completed on the property and aside from being amazing at what she does, is incredibly friendly and goes that extra mile.

P. W.

Butler and Stag were the estate agents for the seller of the flat I purchased in Bow. They were excellent throughout: professional, fantastic communication and diligent. A particular mention goes to Amanda who was incredibly helpful when it came to sorting out issues that were holding things up due to the freeholder. She went the extra mile and is the reason the sale went through without too much delay.

E. G.

We recently sold our property through Butler and Stag and were thoroughly impressed! Tony was so helpful from start to finish and secured us an offer just weeks after putting our flat on the market. Would definitely recommend Butler and Stag to anyone looking to sell their home!

T. C.

Absolutely above and beyond! Millie and the whole team are truly the best. They were so helpful in our search for the perfect apartment in such a competitive market, Millie worked with us outside of office hours to make sure we were able to close the deal promptly. We're really grateful.

I. I.

After meeting five local estate agents, Athos from Bow was more than a breath of fresh air, we finally had someone who was on the same page as us and understood our situation and the uniqueness of the property we were selling. Athos's work ethic is phenomenal, he would take calls very early as well as late in the evening not to mention weekends and all this for a more than reasonable fee. We got asking price within two weeks of going to market with Butler & Stag and contracts were exchanged within six weeks! If you want to sell your property anywhere in east London - you just need to make one call: Butler and Stag, Bow office and ask for Athos!

j. A.

Tenants review: We have nothing but praise for Butler & Stag. Having already left reviews to praise other members of the team, we want to highlight the great work of Natalie Brown, Head of Property Management. She hit the ground running when our previous POC left at short notice, proving herself to be helpful and attentive from day one. We wanted to take this opportunity to share our gratitude for all her efforts. It's great to be involved with an agency working for tenants as well as landlords.

C. F.

B&S manage a rental property for me. Over a weekend we had the most unusual urgent problem in my property which our tenants couldn't possibly be expected to live with until Monday. To cap it all we were away in N. Yorks. Natalie was just brilliant, she calmly told me what had happened and had it completely under control, her trusted tradesperson had it fixed by the end of the day. Her long term relationship with him made it easy for him to come out on a Saturday. She made a very worrying situation easy to solve at a very reasonable price considering the issue. Thanks Natalie and all the team at B&S.

h. p.

I had the pleasure of dealing with Tony and Chris who both worked on selling my home in buckhurst hill as well as helping us secure a new home. After having quite a negative experience with another agent I was really happy with the service they provided. Efficient, knowledgable and with pretty amazing communication at all times they actually made it an enjoyable experience. After our house being on the market for 3 months with another agent they came in and then sold our house within days. Not only this, they helped us secure our new dream home. I would highly recommend them!

J. C.

We found our dream flat through Butler & Stag. We particular appreciate the service delivered by Millie who is nice, responsive and professional.

C. E.

An outstanding service - they went above and beyond what other estate agents we have dealt with in the past to get the sale done as quickly and smoothly as possible and we were kept constantly up to date with proceedings. Would recommend to anyone.

R. W.

I only have positive things to say about butler and Stag, the sale went really smoothly and I felt looked after even as a buyer. Athos was great.

T. H.

Butler & Stag have been switft, professional and receptive to our needs as we moved into our new rental property... we will be using them again! :)

P. G.

Amanda & Rob have been excellent at keeping me informed about the status of my purchase and they were instrumental in pushing the purchase over the line before the stamp duty holiday end.

L. O.

A huge thank you to Butler & Stag Shoreditch for completing the sale of my property. They were outstanding from start to finish as I was initially with another agent. Then we went with Butler & Stag who gave us great advice pre-sale and had our house on the market asap, with Sam, Nick both working together to find us a buyer. They had the house sold within the first two weeks they supported our sale and worked tremendously hard negotiating the sale and finally with the support of Michael they got us all the way through to completion. Which was rocky due to the current unprecedented times but it never seemed to stop these guys doing an amazing job and working so hard for us as a seller. I will always recommend this team to friends and family, and will also in the future should I need another property sold use Butler and Stag.

D. S.

Having initially appointed a different agent to market my property without any success, I switched to Butler & Stag who were very confident that they could find a buyer and meet my valuation expectations within 4 weeks. Nick and the team delivered exactly what they promised and I found them to be pro-active, pragmatic and extremely responsive all the way through to closing. Overall, the team were a pleasure to work with and I wouldn't hesitate to recommend them.

I. I.

The best agency I’ve ever used! They are doing their job with great professionalism and care. Could not recommend them enough!

J. M.

Butler and Stag are a cut above anyone else out there! I sold my flat with them could not have been more impressed with how they handled every aspect of the process. Lewis, the expert sales negotiator worked extremely hard to generate new leads quickly before finding our buyer within a matter or weeks and negotiated a great price for us. Nick then took over and went over and above on every aspect until we finally completed a week ago. They work extremely hard, are honest and are really nice people to work with. I would wholeheartedly recommend them to anyone selling their property in East London.

n. t.

I recently purchased with the company and had great experience working with Aidan. He’s straight forward, efficient, communicative and our process was as smooth as it could be. Highly recommend Butler & Stag for anyone looking for their own place. :)

J. L.

Absolutely fantastic service. They kept sure that the property purchase kept moving on and that all parties were doing their respective parts. Would highly recommend without hesitation.

M. B.

Great renting experience with Butler & Stag. They were managing our property for our landlord and they’ve always been helpful and super reactive to sort all the issues we had. Thanks a lot to Melisha, Faith and everyone 🙂

I. c.

After a failed attempt to sell my flat with another agency, I decided to try Butler&Stag as they had sold another property in my building. I was a bit cautious after having a pretty bad experience with the previous state agent, but working with these guys was a much nicer experience. I worked originally with Sam and then with Lewis (who found the current buyer), and I have to say both of them were very good at keeping me up to date with visits and feedback, and also explaining every part of the process. I haven't completed the sale yet (fingers crossed) but they have made the painful experience of selling the flat way more bearable! Thanks!

J.

I just sold my house through Butler and Stag, and I am very pleased with the whole process. Nick and Sam were very engaged and proactive through the whole process. As I was abroad most of the time, it could have been stressful, but they went over and above what I could have expected, managing the relationship with us as sellers and the buyer. Very happy with everything. I also bought the house through Butler and Stag and it was an easy decision to use them for the sale. Very professional and personable. I would highly recommend them.

L. S.

We had a great experience as first-time-buyers with Butler & Stag. Sam and Nick from the Curtain Road office were so helpful and responsive at every step of the way, even through a difficult and long buying process during which we became quite nervous, they kept us reassured and informed at every stage. They went above and beyond to make sure we got our dream flat and we're really grateful :)

K. B.

Recently purchased my beautiful house right on the cusp of stamp duty freeze… I would not have been able to get through the process without the assistance of Tony Game (Theydon Bois) -your integrity and support was definitely appreciated! So thank you loads!

P. W.

Thanks to Nick and the team at Shoreditch for a very hard working and professional experience. The housing market wasn't so easy at the time of my sale but patience and persistence and the correct valuation came good. B&S are every reason to engage with a smaller independent agent over one of the bigger names.

D. W.

Absolutely fantastic service from start to finish! If you are looking for a hands-on team who are incredibly attentive to their clients needs, I would say give them a try. I am so grateful that I selected them as an agent because they made a very stressful transaction much easier to deal with. They are very responsive to queries and were there to support and guide me through tough decisions relating to my sale. In my case, they were able to get me two offers on my property in a very short space of time (two days to be exact)! Neil who was able to negotiate both offers was always on hand to assist and push the transaction forward. He came across as incredibly professional, approachable and trustworthy in his role and on this basis, I would not hesitate to recommend this agent to anybody, especially a seller. Neil was not at any time pushy and was completely supportive of any decisions that I made even even if it meant them losing money! You can only respect that. I also had experience of dealing with James who was also quick to answer and follow up on queries. Overall a very good service! Again, I would definitely recommend them to anybody!

A. H.

We used Butler & Stag for our first house (flat) purchase; they were very communicative to queries and the process, which really makes all the difference. Lewis (our agent) was always looking to be helpful and accommodating through what can be a tricky process. Thanks so much!

J. S.

I am currently renting my property to tenants through a full Lettings service with Butler & Stag. I have previously used another agent to rent through, but chose to switch agents as I was so impressed with Neil's professionalism, the way he kept in contact over a long period to see where I was at with my plans to move and the quality of their overall service. I was extremely pleased with the floor plan and photos, have been very happy with the price they negotiated and Jaime, my main point of contact in the office, is very helpful and a pleasure to deal with. I would recommend Butler & Stag's rental service to other landlords looking to find good quality tenants.

L. D.

I ended up buying a property from the team at Butler & Stag and have to say I was extremely impressed. Nick and Sam were both polite, accommodating, informative and always helpful. They acted as a great intermediary between myself and the sellers and made the whole process much less painful than it might have otherwise been!

T. B.

Lewis and Nick from B&S recently helped me with my property purchase. From my first viewing in August to my completion around 10 weeks later in October they provided an excellent service and maintained regular communication. Lewis was my primary contact and was fantastic at ensuring that as an issue arose he proactively engaged with the parties involved (Buyer / seller / solicitors) to ensure all sides had visibility and that it was solved efficiently. Only wish I’d had their help when I sold my place earlier in the year!

f. f.

I have appointed Butler & Stag for the sale of my property and I have to say this has been the best choice. After a number of setbacks from other agencies I searched online for the best reviews and this agency came out as highly recommended and this could not be more accurate. From the beginning my sale negotiator Rob Burgess has been an absolute diamond: calm, professional, patient, and with a wealth of knowledge of the market and the area which I believe is unsurpassed. Throughout the whole process he kept me up-to-date in a timely manner, I never had to chase him for a response and most of the time all questions and enquiries were dealt with before I could even ask them. Although there have been a few hurdles to overcome (nothing to do with the agency) he always kept a calm and professional attitude, he knew what to do and how to take things further. From the first week of the property on the market he organised a substantial number of viewings, feedback and updates were given promptly so I always knew where I was. His "can do" and "will do" attitude combined with a realistic and honest valuation of the property has lead to a successful transaction. During the last few weeks I also dealt with Amanda Schiavi, the Company Sales Progressor and again I was absolutely satisfied with the service and professionalism shown, she went out of her way to keep everything in order, and keep the momentum going. A+++ for communication, A+++ for professionalism. I could not have made a better choice. I highly recommend Butler & Stag if you ever want to sell your property. Thanks Rob and Amanda for looking after me during the last few weeks. I wish you all the best in life and of course keep up the excellent work you're doing. Thank you thank you thank you! 🔝

N. H.

Hugely impressed with Athos. Never met a more hard working estate agent. Very thorough, very reliable. Went above and beyond for us.

A. S.

Butler & Stag have been managing my property for me for almost a year now and I have been very impressed with their incredible service. They have kept me well informed with any updates regarding the property or tenants. Any issues/repairs the tenants have highlighted have always been passed by me for approval before going ahead. Butler & Stay have always been very transparent with the fees/costs of any repairs. Butler & Stag have given me exactly what they promised which was a transparent service with a peace of mind that the tenants & property are being managed well. As a landlord I have no worries that they are on top of it all with their re-assuring regular communications. Big thank you to Michael, Neil, Paige & the rest of the team for your dedicated service throughout my initial year with Butler & Stag & hopefully for many more years to come.

J. L.

I exchanged on my property purchased through Butler and Stag today. From offer to purchase has taken just 10 weeks which has meant both parties got the quick purchase we wanted. Neil Leahy has managed the process throughout and has been easy to get hold of, helpful and tenacious at getting every query resolved quickly and easily. I, like most people have always been a terrible cynic about estate agents but despite this I would happily recommend B&S and specifically Neil to any friend or family member. Assuming the final hurdle of the key hand-over goes well I would say all-round this is a 5 star service!

F. L.

Really great experience with Butler and Stag Shoreditch. Sam went out of his way to be helpful throughout the sales process and I really appreciated the transparent way that he managed the sales negotiation. I will 100% look to these guys when I come to sell my property.

t. d.

Butler & Stag provided a first-class service for us when we put our flat on the market earlier this year. Michael moved quickly to reprice our property when the market softened, and even after the sale fell through, he provided honest and unbiased advice on our options. We chose to let the flat, which they did very speedily, and we've been impressed throughout the process. In a crowed market with many less virtuous competitors, I can't recommend Butler & Stag highly enough.

H. A.

Thank you to Lewis, Sam and Nick at Butler Stag very helpful and kept on top of what was an extremely long sale no fault of theirs at all. We lost a first buyer which they recovered quickly to find another within 2 days!! Fab work to Lewis for the constant updates. Thanks to Sam also who took all the flack of the first buyer issued!! Good work guys!! Would definitely recommend to use Butler Stag!

J. W.

Great experience, I had wasted 6 months failing to sell with 2 well known chain estate agents, on Islington High St. They over priced my property initially and then I had to drop price regularly, which doesn't look good. Poor service, with no urgency to sell. I decided to go for the independent agent, Butler and Stag, who are growing rapidly, and I can see why. Although expanding, they still retain a very personal service. Neil, the MD, surveyed my house and straight away, he filled me with confidence and I did the deal to instruct him, there and then. I am happy to say, my confidence was founded and they sold my house within 10 days, after fruitless months of wasted viewings. The process between selling and completion went very smooth due to James and Neil, who held the sale together and communication was brilliant. Really couldn't recommend enough! I wish them every success with their expansion, keep doing what you're doing!

J. H.

I contacted three or four estate agents to potentially handle the sale of my property in Shoreditch. Butler & Stag was the fastest to respond. Neil gave an honest opinion on my property and what we could to increase the speed of the sale, which at the time was most important for me. After a day of deciding on which agent to give sole agency, I decided to give Butler & Stag a go. Within three days of the property being up for sale, Neil contacted me with not one but two asking price offers! I was really impressed with the speed of the Butler & Stag team and wouldn't hesitate to recommend them to anyone considering selling their property in East London. The sale of my property completed in 8 weeks - Thanks to Neil & the team!

M. F.

Butler and Stag were fantastic to deal with and go friendly and helpful from start to finish. After members of my family using them over the past few years I was strongly recommended to use them and they lived up to every expectation. I was constantly updated and I had confidence in the fact that they were chasing solicitors and taking a lot of the stress away from me, which was amazing. I am really pleased to say the sale went through without any problems and a lot of this I feel was down to the hard work and professionalism of the team at Butler and Stag!

A. K.

I have been with Butler & Stag for many years as a landlord who lets a house in Hackney. They have always been fantastic. We have just had new tenants move in and as usual the service was excellent. I would like to say a special thank you to Sophie Chumbley who has the patience of a saint and has held my hand throughout the whole process. She has been super efficient and very helpful. Thanks to all the team for all your kind help.

F. R.

I had a very positive experience looking for a student room in London. Sam from the Curtain Road office was very professional and responsive. I had several completely different experiences with other agencies. There was nothing to complain about with Butler & Stag! Pleasant!

A. B.

I very much enjoyed my move with Butler and Stag. Lewis gives a brilliant, personal service; very enthusiastic, professional and efficient but fast. It was definitely beyond my expectation, he even bought me a coffee! Thanks Lewis, I'd 110% recommend you to a friend.

Z. G.

Fantastically smooth process from start to finish - I viewed the property on Friday, and was so happy with the quality of apartment, location and the excellent price that I moved in the next Wednesday! Friendly, professional and helpful staff throughout the branch, but in particular Sam was key to helping me move in as quickly as possible. He was always very forthcoming with answering my questions, and suggesting that the landlord would be willing to make changes to the property as requested by me - as well as breaking his back on a practical level and working through his holiday to ensure that I move according to my time span! Not a single complaint, excellent service and I'm delighted with the apartment. 5 Stars.

M. G.

Recently purchased a house through Butler & Stag after a 9 month search and without doubt they are the best in the area - the sale was quite challenging but Tony was a tremendous help throughout and I would have no hesitation in recommending them to friends and family

H. F.

We were renting a property through Butler & Stag, they were super helpful, worked quickly and always at hand to answering any questions. Would definitely work with them again!

K. M.

Butler and Stag were amazing from start to finish - really friendly team, very professional, and found us some great tenants for our property. They will be managing our property while we are living abroad and I have full confidence in them.

S. K.

Lewis J. and the staff at Butler & Stag helped me find and negotiate my dream apartment. Lewis was responsive and organized and I was able to move ahead of schedule. Lewis and the rest of his team really distinguished themselves from other brokers I had used during mine search. I highly recommend Lewis!

B. S.

The Butler and Stag team are efficient, friendly and helpful. We sold our flat in Victoria Park with Neil, and him and his team always kept us up to date with everything that was going on with a personable approach. Highly recommended and a big thank you for all their hard work.

A. S.

Used B&S to sell my flat. Refreshing change to the majority of estate agents - Lewis, Sam and Nick were all helpful, timely, contactable and never felt they were trying to pull the wool over my eyes. Highly recommended!

A. G.

I have been using agents around London for the last 10 years, and I have to say that this has been one of the most proficient, stress free and professional letting services that I have encountered. Nick Karamanlis took control of my property, which was becoming vacant within 4 weeks. The marketing of the property was excellent and the next phone call I received from Nick within 4 days was to tell me we had a deposit at a monthly rental which i was extremely happy with. Taking allot of the usual stuff I have had to deal with in the past as a landlord, this is how agents should operate. Keep up the good work.

A. P.

We rented a flat through Butler & Stag, and the service was fantastic. Both Neil and Jaime were very helpful, ensuring that there was a quick turnaround from having an offer accepted to moving in. They were also very accommodating when we had to change the terms of our rental last minute, and dealt with the matter in a very professional and understanding manner - very refreshing to see from an estate agent!

C. G.

My daughter and I were flat hunting in Hoxton in September and, compared to other agents,we found Butler and Stag a pleasure to work with. Neil and his colleagues were always friendly and informative, responded immediately to any queries we had, and kept us in close touch with progress. We were able to complete our purchase quickly and efficiently, we felt they went the extra mile to help us, and I would strongly recommend them.

G. R.

We have had an exceptionally good experience with Butler and Stag. They were upfront and helpful at every stage. Athos Kleanthous, in particular, was always helpful and communicative. With their help we managed offer to exchange in six weeks. I thoroughly recommend these estate agents.

L. M.

I had only 5 days to find a good place to rent, trying to find something of good value, that was nice and had outside space and would take pets etc. I was losing heart and resigned to staying in my overpriced and damp flat. But Millie at Butler & Stag came along at the very last minute with a fab place in a great position that suited all my needs and was BETTER. The thing is, Butler & Stag do have better quality properties/homes on their listings as a rule, anyway. They continue to be responsive and friendly as agents (shout out to Millie and Melisha) and I'm really grateful to them for finding me a lovely place to live!

J. A.

Butler & Stag have been a pleasure to deal with and managed to find excellent tenants for my property in a very short space of time. Diligent, professional and highly personable; I would not hesitate to recommend their services.

D. T.

Super cool and super professional was my experience with Butler and Stag. My main contacts were with Rob and Aidan who provided me regular progress updates on my home in the form of performance stats and viewing feedback. Three weeks into the marketing, Aidan secured a cash buyer for me and the process took a little over four months from first entering the market to completing the transaction. All in all, very sleek and professional.

I. H.

I have recruited for this excellent business for the last three years. Candidate feedback is excellent and Butler & Stag are a great place to work. You work close with the Owner/Directors and able to develop your career with a great brand behind you.

L. A.

We just sold our flat in London Fields and bought a house in Clapton all though Butler and Stag. I cannot praise them highly enough - especially the MD Neil Leahy. He was realistic yet positive about our chances of finding the house we wanted and we liked him straight away - I am so glad we decided to go with them as our sole agency. The marketing they did on our flat was brilliant and within a week we had an offer way over what we could have expected. All the guys who looked after the viewings were great too. With multiple bids on the table, Neil was able to advise us on how to maintain a strong chain going forward. As if that wasn’t enough, the team then found us a house! It was just what we wanted and it really felt like they were on our side. Throughout the rest of the process Neil was brilliant at dealing with all three parties in the chain (not to mention the lack-luster solicitors). They helped us every step of the way - I would recommend them to anyone.

S. K.

I can't praise Sophie enough for all the help, advice & support she provided to myself, my daughter & her 2 flatmates throughout the whole process of renting a new house for them in Mile End. All communications were excellent & we all felt reassured in very professional hands. Thank you again for a stress free move!

L. G.

We worked with Amanda (sales progressor) and Rob (sales agent) from B&S to purchase the property and I will be honest. The whole deal took 5 months. Unfortunately Amanda did not get in contact with us until 2 months after the deal started and during first 2 months we had no actual contact person to deal with during the deal progression. It was frustrating but we thought that it should be so. Amanda did a great job and tried very hard to oversee all parts of the deal as much as possible. Thanks Amanda! What I strongly disliked about working with B&S - there was no information about how many years left on the lease - neither in the brochure of the property, nor on the website. Rob also did not have the exact information. It took time to get an answer. But even after that, the information provided was incorrect - we were told that the lease will be about 180 years left, we made an offer, and we also took a mortgage and gave the information to the bank. It later turned out that the sellers only had 86 years left on the lease, which is extremely little for a mortgage and also they had not even started lease extension process yet but we were told that they had already. Next thing we took a property without a chain and we discussed it before the offer, but we ended up in chain in 3 months since offer and had to wait an extra month for the last in the chain to find an apartment as we have no choice. The agency can't prohibit sellers from looking for a chain, but I believe I should have been given the information that the chain would be as soon as the sellers changed their mind about selling without a chain. Not Rob's fault, but the error in the communication process in general. In that case, I could have chosen another place to purchase since cumulatively the lease extension and the chain were not worth the effort and almost half a year waiting.

J. A.

I recently let a property from Butler & Stag and whilst I can't speak positively of Tom, the lettings agent, I found that Neil went above and beyond to make the move a pleasant experience. He is someone who is clearly proud of his business and reputation and for that, I highly recommend him.

J. G.

They have been great for the past 2 years and half with them. Always friendly, responsive, professional and helpful with any problems with property. it was great being with them.

S. L.

Selling can be a stressful process. This is my second time and this was no different. I first instructed an “online only” agent who were absolutely awful and just wasted my time (and money). Nick Karamanlis was just so helpful and knowledgeable and would always go out of his way to offer advice, even with my on-going sale due to another incompetent agent. Lewis found me a buyer and was also excellent in his negotiations and communication, as was his colleague Sam.

T. S.

Butler and Stag provided a great personal service. Neil visited our property and gave us some great advice on what actions to take in order to get our property rented out asap. Highly recommend.

J. H.

We purchased a one bedroom flat through Butler and Stag. Although the process was drawn out this was not their fault and we really appreciated their persistance in finalising the deal. They were flexible in regards to viewings and patient and responsive to our questions. Thanks James and Neil. All the best, James and Gemma

D. F.

We have listed our property with Butler & Stag and been so impressed with their professionalism and helpfulness. Their photographer was very accommodating and took some fantastic photos of our flat. We look forward to working more with them in the future

a. w.

Thanks so much to James and Neil at Butler & Stag. We had a long and complex sale process in deteriorating market conditions. They were first class throughout - super-motivated, surpassed expectations on a number of occasions and responsive to every individual issue we raised along the way. Can't fault them at any stage. If only every other estate agent worked this hard!

A. T.

Neil Leahy and his team were considerate, knowledgeable, and excellent. We sold two properties with them in the middle of Brexit, in the heat of summer when everyone else was going away on holiday, and they just kept at it for a successful September completion. We moved from E2 to E3, and Neil knew the neighbourhoods very well, set our asking price ambitiously, and accurately, and found two reliable buyers for our properties. He managed a complex chain masterfully, and was the one who managed to cut through when the solicitors were slow or inattentive, to make the whole deal happen.

M. M.

Butler and stag were faultless in the process of helping me buy my first property. Always genuine and helpful, never pushy and giving estate agents a good name. Thanks for making it feel so easy!

R. S.

Sam Smith of Butler & Stag recently sold a property of mine. The process was made more difficult and time-consuming mainly because of the delay of 3rd parties in providing information. However Sam stuck to the task excellently following up with the parties and our solicitors and keeping us informed. We got there in the end. Well done Sam!

w. h.

Great Team! Really impressed with Neil and his advice on the locations that would best suit my budget. Having lived in East London for around 8 years, I have to say that Butler and Stag are certainly one of the best estate agents I have dealt with.

P. B.

We received an excellent service from Athos, Rob and Amanda to help us achieve our sale. They maintained a high standard of professionalism throughout and helped facilitate good communications between all parties.

A. K.

Michael and the team at Butler & Stag have been most helpful in dealing with my recent transaction. Their professionalism and, most importantly, personal approach made the whole process that much easier. The service has been five star on all accounts.

J. T.

Butler and Stag are the best estate agents we've ever dealt with! We used them to sell our 2 bedroom flat in east London after having a really poor experience with another estate agent. Athos Kleanthous was our agent and we were really impressed at how knowledgeable, professional and accessible he was. Within only a few days of meeting him, our flat was listed and numerous viewings had been arranged and within the month we had accepted an offer. Amanda Schiavi then took over as our sales progressor and she was fantastic! It's been a frantically busy time for estate agents and conveyancers this year due to the stamp duty holiday but Amanda and Athos spent a huge amount of time chasing people and updating us throughout the process. We were buying another property and there were several hurdles along the way and the whole process would have been so much more stressful if we didn't have such a great team from Butler and Stag helping us navigate it all. We're geunuinely convinced that if we did not have Amanda and Athos helping progress things we would never have managed to exchange and complete before the end of the stamp duty holiday. Overall a fantastic, highly skilled, professional and super friendly team - cannot recommend more highly!

M. G.

Both Joe and Millie did an excellent job in letting my flat in a difficult time during lockdown .I found them friendly, professional and persevering and the team in general were reliable and efficient in their approach

B. G.

The team at B&S are really excellent. Reliable, responsive and genuine - all of the things you look for in someone managing a relationship with a landlord. They seem genuinely happy to help and simply get stuff done. I'd highly recommend renting via them!

d. b.

Great service, kept me informed along the way. Amanda was fantastic in getting the sale over the line, thank you both.

J. H.

I was searching for Flat in London and came across a property near Barbican which was being let by Neil and his team at Butler and Stag. Since I first got into contact with his team, the service they have provided has been brilliant, and they have always been helpful in arranging any household work which needed to be done, as well as ensuring the property was cleaned before moving in. They have been great to get in contact with, and I highly recommend them.

L. P.

Had a great move into our new flat working with the Shoreditch Team. Jaime was prompt in replying to emails, we had run into one difficulty but it was sorted quickly and made sure we were able to move in without problems. Thanks !

S. v. D.

Moving from London from South Africa for my wife's studies quickly suddenly made it difficult to secure accommodation, but, Aidan Kitchen from Butler & Stag was super helpful doing a Skype tour of the flat for us. The whole process was extremely professional and smooth, and they could answer all the questions we had about renting in London.

T. B.

The team did a great job on our house sale. Very efficient, professional, sound advice, and smooth transaction execution. Many thanks to Nick, Michael and Alfie in particular.

O. H.

We have recently exchanged on our apartment in Mile End, as per the normal selling / purchasing process it had its issues and added stresses / tensions, but overall we were happy with the outcome. In order to give an honest review, I must say we had teething problems at the beginning, and this could be because the individual whom we were originally working with left the company and so I think we fell into a grey area, communication totally ceased and we had to wait longer than acceptable to receive any fee structure from B&S, in this time two other estate agents had already provided us with a fee structure and followed up to see what our thoughts were etc. Once this was resolved the actual viewings went really well, we were always given sufficient time to prepare for them and they were well organised so it meant we didn’t need to be out of the house all day. We put the house on the market around October and accepted an offer in January. Amanda in the aftersales team was great, she kept momentum and was really good at pushing things forward behind the scenes, maintaining communication and mediating between solicitors, us and the buyers even when tensions were high. It was nice to not need to chase her for updates instead she provided them prior to that need arising. It took us a while, but we got there in the end! Thank you 😊

L. G.

My partner and I were on the hunt for the perfect flat to rent for a very long time. We found in Millie and Melisha from Butler and Stag Bow all the professionalism, help, understanding and knowledge we always hoped for in the "cruel" estate market. If you are looking for a "human" and efficent estate agent to trust look no further, Millie and Melisha will be on your side. Alex & Luca

A. K.

This team always went above the call of duty. Robert Burgess 'held my hand' all the way through with his knowledge and professionalism. Amanda Schiava helped closed the deal, she was approachable, quick to reply and very upfront which was refreshing. Beth Lipizzi glued everything together with information and appointments. All friendly, lovely to deal with, no hesitancy in recommending this team. Well done Butler & Stag for fostering such great staff.

N. B.

Butler & Stag were my vendors agent, but were fantastic to deal with throughout the transaction. Really proactive and kept everyone up to date and helped push everything along. Thanks guys!

d. c.

Excellent dedication to getting the flat sold - and never too busy to talk. They actually earned their fee which is often not the case with estate agents. In addition the lead agent performed well in our forthcoming film I Love London. I expect to book him for a musical next.

G. C.

Outstanding service from the workers at butler & stag. A special thank you to Lily the property manager who was extremely helpful with the whole process making it very easy and stress free. Would highly recommend this estate agent . 10/10!

T. C.

We sold our one-bedroom flat in Aldgate E1 with Butler & Stag in February 2014. We were very impressed by the service given by Neil Leahy, James Brough and the rest of the team: friendly, calm, and thorough at all times. The consumate professionals. Thank you!

M. W.

We was new to everything being first time buyers and had a smooth experience with Butler & Stag. Aidan and everyone else we spoke to in the Bow office were very responsive and helpful! We wasnt familiar with alot of things being new to it but cant thank everyone for guiding us through every step

C. d. V.

I’d like to describe the excellent service provided by Butler & Stag in our East London flat sale in 2021. The flat was put on the market in August 2020 and by October already had bids. We finalized on an offer in November. Nikos Karamanlis, Robert Burgess and Athos Kleanthous of Butler & Stag managed the file well and al its moving parts and helped in communications with the buyer and their solicitor and kept us well-informed and updated, especially when quick decisions were needed. What you want are agents who are responsive, know how to speak to the parties, all with an aim to getting to the finish line. Butler & Stag have this in spades and my wife and I are so happy we went with them when we could have picked any one of the bigger agents offices that had many branches in London and in the UK. What I have found is that local knowledge and the get-up-and-go are needed to make any sale happen, and for East London, the agents to go to are Butler & Stag!

S. E.

Recently was trying to rent a property in Bow/Mile End back in September. Seemed to be a busy time to find a place to rent but I must say Aidan in the Bow office was always helpful and ensured we got to see what we wanted to see with a quick turnaround time. Very friendly & professional service indeed

L. A.

Extremely impressed with the service provided by Sam and the team this week. Thanks to Sam's professionalism and support I've managed to have a relatively stress-free move and am really happy with how quickly everything was processed. Thank you so much for everything, Lydia.

H. A.

We just bought our new place through Michael and Alfie at Butler and Stag and the service we received was ace; super on it and attentive and just really nice to deal with. They were great.

R. P.

After being bitterly disappointed by another local estate agent Butler & Stag stepped in found me a buyer within days at the full asking price on my Canary Wharf flat and completed the sale bang on time. Excellent service. Highly recommended.

P. F.

Can't praise Butler & Stag enough. They have helped us purchase a home and also rent our properties. Very very easy to deal with. Great company!!!!

M.

Mille Brandon was so helpful and highly responsive to our enquires. Great service.

B. A.

Top quality independent estate agents. This is the first time I have bought through Butler and Stag and received a great service, from viewing through to completion. Special mention to Aidan and Michael who have been easy to deal with throughout.

J. F.

Butler & Stag provide an excellent, honest and personal service. Neil and his team are extremely knowledgeable of the local areas and would not hesitate in recommending to anyone.

T. W.

After a previous bad experience with another agent Butler & Stag were a breath of fresh air, professionally managing the process of our house purchase and dealing with all issues swiftly and courteously. Great service!

G. P.

Had the pleasure of dealing with Lily and the rest of the friendly and professional team at the Bow office. Couldn't recommend selling your property through them enough. Thank you for all your hard work.

d. c.

I was looking to rent my property on roman road, I spoke to a few estate agents in the area and butler and stag are second to none on the service they provided. I had a change of situation but the brief encounter I had with Aiden and rob was very helpful and more than accommodating. Thankyou!!

D. M.

Big Big thank you to Butler and Stag for your tremendous efforts in selling my flat. I know it wasn’t easy with the low lease but cant thank you enough for keeping everything together and finding me a buyer. I hope you enjoy the wine…. You deserve it.

A. M.

From the purchaser perspective: Straight forward negotiation process. Responsive through preparation for Exchange and completion was easy. Thanks Athos.

T. S. S.

Very cool Estate Agency in Shoreditch and Bow with a growing team of local experts across sales and lettings. They know East London like the back of their hands and regularly engage with the local community. In an ever change area they make sure they are ahead of the chasing pack

L. S.

Great service & great professional advice, cant fault this local personal agents in East London. Bought a place through them and have nothing but good things to say about aidan and team! Thanks guys

m.

My partner and I just purchased our new home through Butler and Stag. We are very happy with the way they dealt with everything. they were on the ball through the whole process, very professional and informative. We dealt with Michael at the Bow office and he did a great job of overseeing the negotiation and completion. Superb

K. L.

I am so grateful to the hard work of Michael and Lily in making my sale happen in a tumultuous time like Brexit. I really got to see how estate agents earn their money. Without them, the sale would have fallen through. You would never have got this service from a cheap website. I would definitely recommend!

Ç. B. Ç.

I am not their costumer but once when I needed to do print out some papers none of agency helped me expect this agency. Very nice people as I see and planing to get their services soon.

S. B.

Michael, Alfie and Paige from Butler & Stag Bow were great to work with for the 18 months I rented through them. They were attentive, friendly, thorough and always got back to me regarding any questions or issues I had throughout the whole process. I would happily let my property through them or from them again!

R. M.

Just bought my first place through Butler and Stag and they were great. Very switched on and informative. I particularly appreciated the catch up call from Michael half way through the sale.

M. S.

Excellent and very professional service by Alfie and Michael at Butler & Stag. They helped me through a purchase with very difficult sellers and were very courteous and responsive throughout. From the viewing and after completion Alfie was able to provide me with all the information I needed and was honest and upfront about the issues that I experienced.

L. V.

Excellent service, excellent advice and very efficient. I was so pleased when I met Michael at Butler and Stag. I was so nervous at first as I have had bad experiences with estate agents in the past and the industry has a poor reputation, but there are some good firms and Butler and Stag are one of the best. Well done Michael and your team - Louis

H. T.

Excellent service, very polite, honest and efficient. Kept very well informed throughout with constant feedback. Thank you to Michael, Alfie and the rest of the team at Butler and Stag. Would recommend!

P. S.

Dealing with Butler & Stag has been enjoyable and relaxing from the beginning. Every promise was met and their assistance often surpassed expectations.

J. R.

top service from Rob and his team - rented out my property in Victoria Park no hassle. kept up to date by the girls in property management all the way. will be recommending to my friends and family.

N. U.

Absolutely fantastic experience with the Butler & Stag Bow team when we were selling our flat recently. They adapted quickly to post lockdown regulations and made us feel very comfortable during all visits and interactions. We had 8 viewings lined up for our first weekend post listing and got useful feedback and an offer! Despite there being a number of difficult circumstances during the sale, Aidan was amazing - as a liason between parties and moving things along, we couldn't have successfully closed the transaction without him. He mediated effectively, kept everyone in the loop and was all round a great person to deal with! Would highly recommend this team if you are selling in the Bow area.

J. K.

Honestly the easiest and most pleasant experience I've ever had moving into a property. The staff at Butler & Stag have uniformly been polite, friendly and helpful.

M. R.

Was looking to buy in Bow and Bethnal green start of the year, cannot express enough how helpful everyone was to front office when I first come into the Bow branch and a chap called Aiden who I dealt with

T. B.

Excellent service, very happy. Recently purchased a house that they advertised. Was very impressed by how easy they were to contact, how quickly they sorted out issues and generally how professional they were. Highly recommended.

D. K.

Best agency I had a chance to work with. They respond to any questions in less than a day, apartment turns out to be even better than advertised. Recommended!

H. L.

I was very pleased I chose Butler & Stag to sell my property, great communication and support from start to finish - I would highly recommend them!

G. B.

From walking in to their friendly office on Roman Road to renting a property though these guys I must say I’ve been impressed from start to finish. These guys are upfront in their approach and know their stuff. I viewed a property with a chap called Robert who gave me all the answers to my questions when showing me the pad. The referencing process was slick, I uploaded some basic information concerning myself and the referencing team dealt with all third parties within 2 days. I was able to e/sign the tenancy agreement at my own leisure, all my conditions were met and I’m now sitting in my place appreciating the ease of how I got here. Again little shout out to Robert and Casey who made the process a walk in the park.

E. W.

Michael and his team offered a great all-around service. I felt that our house transaction was in a safe pair of hands with them, as they guided us through the process. I can highly recommend Bulter & Stag.

M. R.

"I am not sure what I would have done without Butler&Stag. The sale of my property was part of a deceased estate and therefore had many emotions attached. The sale process was a long one with various unforeseen obstacles that needed to be overcome due to issues with the estate, however Michael Woolley and his team the entire time remained highly professional, patient,communicative and responsive. Michael and his team always identified the best solution and ensured that all stakeholders were engaged and updated. I always felt confident that I was in the right hands and that they were acting in my best interests. They remained objective at all times and helped manage effectively situations that arose between different solicitors. I certainly kept Butler&Stag busy with my case and am grateful for the personal service they offered me which finally resulted in a successful sale and positive outcome.I highly recommend their service ."

H. M.

Great all round service and certainly one of the better state agents in London. Highly recommend when looking to buy, would certainly think about using them in the future when it comes to selling. Harry & Katie

j. s.

My experience with the team at butler and stag in Shoreditch, especially Nick and Lewis exceed all expectations and I am looking forward to using their business in the near future

P. R.

A breath of fresh air in the world of estate agents. Lewis and the team have given me nothing but excellent service without anything ever being too much work or too inconvenient for them. Highly recommended.

C. F.

Thank you to Butler & Stag for making everything so straight forward for me. A special thank you to Lily for being so helpful and professional and would definitely recommend Lily, and Butler & Stag for future purchases! 10/10!

M. S.

We could not be happier with the service received from Butler & Stag. We had a sale fall through at the eleventh hour (nothing to do with B&S, obviously, just a very nervous buyer) but our property was remarketed and sold for a higher price eventually. Michael, the director, kept us fully informed throughout and was a font of calm expertise, always available to talk us through the next steps and offer pragmatic advice. We have heartily recommended Butler & Stag to all our friends and colleagues.

R. P.

I have dealt with Nick and Lewis at Butler and Stag on a number of occasions - they have been excellent from start to finish and I couldn't recommend them enough!

P. K.

My son and his friends were looking to rent a flat in Bow recently, although they ended up deciding on South London closer to family, Aidan in the Bow office was happy to help answer all questions I had relating to their move which really did help us all out being new to the renting process. Thank you

T. S.

I'd the best experience buying from them. Sam , the agent, was great, and they helped to make the process as painless as possible. I would definitely recommend them!

S. Q.

Great experience and service, initially from the co-owner Michael and then from Alfie & Lily. Great local knowledge, and always at the other end of the phone

J. C.

Great and efficient service from the beginning. They were very helpful and flexible. We are very happy in our new apartment.

C. M. B.

Butler and Stag sold my house in a record breaking time. Their professional conduct was second to none. I would highly recommend their services to you.

P. L.

I viewed an apartment with Lewis Hughes who was very helpful, was on time and the process to finalise the rental after that was very smooth and took very little of my time.

W. o. B.

Really great company super helpful and always communicating. Lewis helped me through the process of getting a new flat well and was super helpful and professional.

S. G.

Having failed with an online only agent recently I decided to go the traditional method of selling my home and opted for an independent high street agent. What a contrast in results! Before I even had the p/photographer round to shoot my lovely home I had five viewings lined up for the weekend and one of those prospective buyers decided to make an offer. From the initial visit Robert @ B&S who was super professional, new his stuff and most of all completely honest to how the housing market is performing. I’ve just exchanged contracts and cant believe how easy the process can be if you have the right people backing you. Special thank you to everyone at B&S for your amazing efforts in getting my place sold.

P. R.

Thank you Michael for all your help... I sold my property in Bow with Butler and Stag and I cannot fault the team at all especially Michael... My situation was not as straight forward at all. I was faced with challenges and hurdles to overcome but Michael was very helpful, patient and understanding...He was very proactive on my behalf. Butler and Stag have great knowledge and experience within their field and contacts for all the unexpected problems one may endure e.g. contacts amongst skilled tradesman for energy performance certificates and gas safety certificate etc... Michael and his team were in regular contact with me which was very reassuring and nothing was a problem for them nothing at all... I can not recommend the Bow Office of Butler and Stag enough , although they might be slightly dearer than the next estate agent as the saying goes 'you only get what you pay for' which was a professional, excellent and friendly service . Thank you again Michael and thanks to your team. Pamela Reilly

M. C.

Great service form a great team in Bow. They had my flat rented out in 1 day!

M. G.

Great experience of Butler and Stag over a difficult sale process - professional, pragmatic and very helpful - highly recommended

E. C.

Lewis was great to deal with. Extremely patient and always available to answer calls and offer help, even outside of office hours! Thanks Lewis!

o. s.

Lewis was very helpful with arranging the viewing, responding to enquiries and facilitating the move in. The process from viewing to move in was quick and smooth.

R. S.

I would thoroughly recommend Michael and his team at Butler & Stag. Real estate agents don't get a good wrap in general, but we found Michael to be communicative, co-operative, flexible and extremely helpful and knowledge, a joy to deal with. We will use Michael again in the future.

A. M.

Amazing service received from Rhys. He is excellent, the emails are answered promptly and advise given instantly. I have actually already recommended Rhys and Butler and Stag to another friend. My process was started by Michael and finished by Rhys and both have been excellent.

A. W.

I worked with Michael when purchasing a beautiful new flat in Bethnal Green. I’m from the US originally and thus was not familiar with UK’s procedures. Not only was Michael incredibly responsive and helpful, he provided context for key steps making me feel informed throughout the process. He also liaised with both sides pushing things forward and keeping things on track. Can not recommend him and the team at Butler & Stag enough!!

C. R.

I can't thank Lewis enough for all the effort he has put into helping us sell our flat. Top lad!

R. F.

Very high quality customer service, far in excess of the bigger agents. Would definitely re-use.

V. S.

Friendly and communicative staff from start to finish. Across all the details and clear communication. Highly recommend

C. E.

Excellent service from start to finish. Helpful and friendly staff who have good local knowledge.

M. I.

Lewis is very friendly and efficient, keeping me up to date with potential buyers and current market.

A. N.

Good and knowledgeable service from friendly and helpful staff, and a very easy letting process.

A. T.

Louis was very efficient at setting up a viewing on the day that i enquired... i had moved in within a week. Also very responsive!

M. H.

The staff were friends, efficient and communicative

R. U.

Thanks for getting me tenents quickly and efficiently. Great agents .

N. B.

Lewis H - great job helping buy my first place. Very helpful and professional.

M. P.

Always efficient and attentive over an 18 month tenancy

T. S.

Lewis helped me and my friends find the perfect place, absolutely fantastic service from the outset.

N. K.

We did not encounter any problems and everything ran smoothly with our move. thanks lewis!

B. G. W.

Communicative and friendly help from Lewis, who helped get a deal done super quick. Thanks!

R. F.

Hard to find an agent this reliable in London.

L. F.

Amazing service, Lewis was a real star and was very professional

J. M.

Thanks very much for the quick and painless process of buying a house in a short period of time. Much appreciated.

R. W.

Lewis really helped with the viewings and buying process. Thanks

S. C.

Great agent! Easy, reliable, quick to respond!

E. S.

Excellent service, easy contact and great professionalism

M. M.

We just rented a house in Clapton with Butler and Stag. We have moved a few times in London with agencies like Foxtons (twice) and Currell Residential. I must say, Butler and Stag has been a flawless experience compared to these other agencies. The service was just outstanding.

S. R.

Great service and local knowledge!

S. M. T.

Nice

A. P. M.

Enjoyed my time here.

D. T.

We used Butler and Stag for the sale of our property in E3. I would highly recommend using them. Our estate agent Rob Burgess was an absolute God-send - Knowledgeable, honest, personable. He also went the extra mile to get us out of a jam when Target (responsible for managing help-to-buy) tried to over-value our property was put us £10,000+ out of pocket. He went with another estate agent down Roman Road before using Butler and Stag - The difference was chalk and cheese.

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