Reviews of Carter & Reeves. (Real Estate Agency) in London (London).

Carter & Reeves

105 Reviews

74 Comments

Real estate agency

Real estate agent

298 Grays Inn Rd, London WC1X 8DX, United Kingdom

Description

Information of Carter & Reeves, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Carter & Reeves

Reviews of Carter & Reeves

n. o.

Convenient service. Was happy with the way that the employees contacted and conversed with me. The Manager was direct and responsible, allowing me to feel safe when doing business with them.

M. M.

I recently moved from Kent into Central London and CR were at front line for me, searching for the perfect place. They found me the ideal place and I am so happy now, since I've moved in with great management guidance that still is active. They really are a fantastic team, and have helped me with their profound consistancy, trying to find me a suitable place to live. So much knowledge of the area, has been passed on to me and recommendations, with amenities that have been really recourcful for me when I first landed in an area and would have had to find myself. Such a good Agent to deal with. Thank you CR.

R. M.

Fantastic Estate Agency. The agents are professional and polite and very helpful. The service I received was excellent. I'm extremely pleased. Thank you Carter Reeves

h. ç.

I have had the pleasure of renting from Carter Reeves- they are highly professional, qualified and kind. Their customer service is always great, they always deal with queries effectively. I highly reccomend them.

K. M.

Used Carter Reeves & found them to be really helpful in looking for a rental that suited my needs. Michael hosted the viewings to the the properties that I registered interest in. He was flexible and gave me really honest and helpful feedback. I really appreciated his personal desire to ensure that I was taking a property that was right for me. I also dealt with Zara who thoroughly reassured me that I was in good hands. She made sure that I was updated during the process and well informed. She completed all paperwork with haste and I was really pleased to have her helping me. I had spoken with other members of the team who were great also. Wonderful agency, i will be sure to mention them to any one of my friends looking to rent.

a. n.

Excellent service. They provide top notch advice and help when using their services. I needed to let my property out and i had given them very short notice however they got the job done effectively and efficiently. Would 100% recommend them.

A. C.

Great service received by this agent. They have been looking after my properties for a while and are great at finding suitable tenants within the timescales given. Would recommend to any landlords in search for a reliable agent!

n. r.

Thank you very much for such a friendly and professional service guys! I never knew estate agents can be as professional and super normal at the same time too! My flat in Isligton got let within few days and I loved dealing with everyone at Carter Reeves team every moment of the process. Highly recommend to all landlords who want to let their property quick and efficient.

V. S.

I am very pleased with the service Carter Reeves has offered me, I have rented multiple flats for the agency as a Corporate Company and have dealt very closely with their staff, and George in particular has been excellent with communication and dealing with the paperwork. Everything went smoothly and the process was very quick. Overall they’re very efficient and work effectively.

K. S. L.

The customer service provided by John to me was excellent. Would highly recommend as they really asked for my interest on property I am looking for and reply my inquiry quite promptly.

I.

I used Carter Reeves to let my property. Harita managed the let and I have to say she has been excellent. She provided valuable guidance based on her experience and understanding of the market and found tenants in a short period of time.

Q.

I would definitely recommend Carter Reeves as lettings agents. These guys did a fantastic job of renting my property. They are very efficient and thier customer care an service is of the highest quality. They know what they are doing and made my experience feel like it was a stroll in the park. Keep doing what your doing guys and will definitely continue to use you guys!!

J. J.

Saw lots of letting agents in the Islington area and these guys came out on top. Professional, Friendly, Fair, honest and knowledge team. They don't over sell what you can get as rent. They are realistic and advise based on the market trends. They get you the best rate with great tenants.

J. A.

Very good estate agent. Helped me a lot. Would defo recommend. Speak to Michael

B. N.

As a student moving into my first flat, Carter Reeves was very responsive and helpful throughout the process, from the initial offer to move in! The team is very nice and personable and responded quickly to any questions or concerns we had. Overall, a good experience, I would recommend.

A. S.

Absolutely phenomenal service, solid customer service and superb attention to detail. Carter Reeves has helped me find my ideal home within a week. After months of searching online I walked into the physical office and had a good consultation with them, they were very honest about my price bracket but ensured they found me something that I will like. I have lived and worked in New York, Tokyo and Houston and I understand the big city mentality when it comes to renting. It's not easy. Reeves offesr a level of care and after care which I have not seen in London Estate Agencies. There were many delays because of dramas from previous tenants and Carter Reeves kindly refunded me storage costs that I incurred as of the delay along with precise paperwork and contractual agreements. They had no obligation to do so but they did in terms of goodwill and ethics. They provided a thorough inspection, offered full tenancy deposit protection but the most important element was the consistent transparency through the process. Every two months I get a follow up call from them just to see how the tenancy is going which I appreciate. I did not have to worry amongst London's big housing shortage and they made sure I found everything I needed in my property, outside space, secured parking, ample bedroom and storage space. See for yourself!

k. z.

George provided us such a professional, prompt and amazing service to help us secure a place to rent. Would happily recommend 100%.

A. B.

The service from the team at Carter Reeves was exceptional, I was looking for a place to rent in London, I provided the team with my requirements and they were able to find me a place within a week.

T.

Had a wonderful experience with carter reeves, it was my first time renting a place in London and these guys found me the perfect pad and it was all so easy and quick. I have heard how difficult it could be to rent in London but didn't have an issue at all. Nice one guys.

S. S.

Carter Reeves served as my agent for 2 years while I lived in the Euston/King's Cross are. The staff were very professional and I had no problem with them at all. From the start, they have been very helpful with the entire move in process. Right till the end, there helped us negotiate various things during the move out. Would recommend them to anyone.

A. S.

Thank you to the staff at Carter Reeves for making renting a property a smooth and easy process. All staff were there to help and I was looked after extremely well, going out of their way to assist me with any information or to answer any questions. I went into their office with no clue on where or what I want and they assured me they will help me get a property suitable for my budget. Customer service was top in the industry and I will gladly reccomend them to friends and family. Aftercare is something that is important to me as I have had bad experiences with other estate agents over London however the after care I received from Carter Reeves has reinforced my confidence and trust in them so if needed I shall be returning to them in future. A special thanks to senior management for all the help in getting me into my new property, I hope you enjoy the chocolates! Adrian.

Y. B. (.

Carter Reeves is a great estate agent, who have very friendly staff. Kalam the agent, was a great asset for me and my friends when we were in search for a flat. The service is very good and do have the best interests for the customer. Very nice company, with great aid.

M. K.

As a landlord I have been using Carter Reeves for the past couple of years and the service I have received from all the staff has been excellent and I will be using them for the foreseeable future.

p. S.

Dear Sirs, It gives us great pleasure to report to you that the clients of this Practice to whom we recommended your services both as agents and property managers have come back to us with grateful thanks for our having suggested that they use your Company for these services. In both cases they mentioned the speed with which property maintenance was carried out, particularly in the case where extremely short notice was given for the emergency repairs required. They also made particular reference to the prompt, regular and punctual remittances to them of rents collected by your good-selves, and the total reliability which they tell us is now the bedrock of the trust and security they feel they have in your Company, particularly after the bad experiences they had in years gone by with other agents Because of such glowing reports, we shall be pleased to recommend Carter Reeves to all our other clients with real-estate to manage, rent or sell. With kindest personal regards, Count Stein

C. P.

Great experience with Carter Reeves. Teams are professional and willing to help us all we requested. Thanks to George, we could move in to an amazing flat and now expect wonderful experiences in London.

J. C.

I respectfully disagree with the negative comments, I found Carter Reeves to be an absolute pleasure to work with! Kalam and his team were quick off the mark with all of their responses to my questions on on e-mail which was extremely reassuring. They housed my daughter and her uni friends, and as a parent I felt my daughter was in safe and trusting hands when it came to her residency. I am grateful for all of their hard work and help! Would highly recommend.

D. D.

Carter Reeves Residential Estate Agents from kings cross branch is a spectacular agency. I recently rented out a flat from them and the customer service fantastical. They are a substantial agency, the customer service was one of a kind. Every single agent was differential and warm-hearted. If you are looking for a flat to rent out I would absolutely counsel and recommend Carter Reeves. Best customer service yet!!!!

P. C.

I've worked with Carter Reeves many years and I will continue to use their service to help rent my property. Thanks guys!

G. H.

Carter Reeves agency was personally recommended to me by someone who owns a good number of properties. Kalam Shah was very helpful and managed an efficient service and had my property let swiftly and at an acceptable rent. I intend to continue with Carter Reeves for my future lettings with expectation of the same again: quick, smooth and commercial.

E.

Carter Reeves is a very professional organisation that clearly has the best interests of tenants in mind at all times. Very proactive agents like Kalam ensure the best outcome for anyone looking for suitable properties. Really great experience.

A. H.

Carter Reeves Residential’s team were amazingly helpful when I was looking for a 2 Bed apartment on a tight budget for myself & girlfriend. They presented me with various options and locations that were in my criteria. Thank you to Zara for being so flexible with organising viewing timings around my busy schedule. High recommend, very reliable and professional.

P. H.

Very good service from Carter Reeves, from the initial contact, viewing, etc. Sarah, Jay and Kalam have been of particular service - very professional.

J. C.

Carter Reeves really helped me out this year. I specifically dealt with George who's part of the Lettings team, surprisingly he had a vast amount of knowledge and acted in a very professional manner! I would not hesitate to recommend Carter Reeves to any new Landlords. Well done team, keep the work up!

S.

Delighted by the professional services provided by Carter Reeves. Would recommend for anyone looking for a letting agent.

J. W.

Really had a great experience with Carter Reeves. Kalam was fantastic and took time on a Sunday while on holiday to help me!

K. R. K.

Kalam Shah assisted me excellently with finding the best house. Found a unit for an exception rate in a very premium area! Would definitely recommend Carter Reeves and please look for Kalam.

D. B.

The initial condition of the property upon moving in was not very clean, the cleaning company hired could have done a better job. However these estate agents were helpful, a few problems which arose during our tenancy were dealt with well. We needed tables, chairs and a microwave and they talked to the landlord quickly and arranged for these.

M. N.

Carter Reeves have a professional relationship with every customer and makes time for each person depending on your needs. I am very happy with their reasonable fees, services and how they look after my property. Thank you Kalam for coming on board to support Michael and part of the decision making. I will definitely recommend them to other people.

T. B.

George was very helpful in viewing the property and kept me fully updated throughout the process of making an offer

R. F.

Very happy with the quality and the speed at which Kalum and Co worked to get me a decent tenant! Definitely recommend:)

M. R.

Excellent customer support! Every time i phoned/ emailed, Kalam and Mercedes were very friendly and Professional. Would highly recommend.

A. R.

Efficient, reasonable, friendly and professional- couldn't ask for more. Acquisition manager Kalam Shah went above and beyond to assist. Highly recommend.

C. K.

It was a great experience using Carter Reeves Residential. George was really friendly and his explanations on letting process were clear and detailed. I really appreciate I started my life in London with Carter Reeves Residential. I truly recommend you using Carter Reeves as I will also recommend Carter Reeves to my juniors in university in South Korea, who will be coming to London next year.

E. S.

Working with Carter Reeves to find an apartment was great. They helped from the moment I arrived in London and got the process started right away. The staff were very friendly and helpful, from Jay who accompanied us to all the apartment viewings, Ricardo who took care of the paperwork, and Kalam who continues to work with us today with any issues such as sending Josh (their amazing plumber) to fix the boiler or help us figure out the oven. The team was fantastic and I am very glad I contacted them to help us find an apartment in London.

G. Y.

Carter Reeves, an exceptional agency! They do a brilliant job at viewings for there properties and an exceptional job of following through. When renting with Carter Reeves they are smooth and complete there processes efficiently.

R. P.

Husana was very responsive when it was important. Much appreciated. Good review.

K. C.

Kalam, Ricardo and Jay were very helpful in the viewing of property, dealing with the required paperwork and signing contract process. They gave me clear guidance on what to do and that eased the process.

T. P.

Before getting a flat with Carter Reeves, I was contacting with many agencies.However, the staff at Carter Reeves, especially Kalam and Ricardo, show an outstanding professionalism in dealing with both the tenant and the landlord. In addition, Kalam and Ricardo are very attentive when we were working towards the complicated documents. I’d suggest the new customers to ask for advice from Kalam and Ricardo about where to live in London.

G. X.

I wanna say a big thanks to the team in Carter Reeves and special to Kalam Shah , Sarah Fox for helping me find the right property for me. 10 stars for team🎉🎉🎉

Y. B.

5 star service , these friendly people here really care about the costumers and they are always there to help you and offer you the solution.

A. A. M.

I am an international student studying in London. During the summer, my flatmates and I would be flying back to our home country. It is hard to find an agent that truly understands the struggles of an international student having to find a place to stay without paying up extra rent for the months where we won’t be around. However, Kalam was very understanding and helped us secure a property that fits that particular aspect. Even though the contract didn’t follow through, we were still grateful to have an agent that supported and catered to our needs, at a very crucial time.

R. C.

1.Paperwork, contract and letting process The team at Carter Reeves Bloomsbury were professional and competent in assisting us with the viewing of flats. Kalam and the team were patient in explaining the terms in the contract as well as being open to discussion about the conditions in the contract which we found to be rather unfair for us as tenants. Kalam and Mercedes were very kind in granting us free storage for our belongings and luggage for the summer months in which we were overseas prior to making arrangements to deliver them to the new flat when the then current tenants shift out. Kalam and Mercedes were exceptionally gracious in during our discussion about the certain requests made in relation to the maintenance issues of the house of which Carter Reeves assured us in black and white that they would aim to complete them prior to an agreed date. Most of those requests were indeed fulfilled although it was past the agreed date of supposed completion. 2. Post move-in and Maintenance Upon moving in to the house, it's overall condition was not exceptionally clean as would be expected of the professional cleaning service engaged by Carter Reeves. We had a couple of issues with maintenance and pests but Carter Reeves were rather prompt in arranging the necessary pest control works and Maintenance team to deal with them. Overall, it was a rather quick and smooth process for renting the flat through Carter Reeves.

E. C. W.

Great service! Speedy reply! Great services from Kalam, Michael, J and Ricardo. Understands the student market.

A. Y.

Agents were really friendly and informative, we managed to get the referencing process done quickly as well!

N. B.

Sarah was a fantastic agent as well as a wonderful neighbour :) Thanks so much for helping us find a great flat!

N. “. S.

Very quick and efficient. They have the best interests for both parties.

A. K.

Effective,Efficient and Profssional. Thnks James and Kalam

T. Y.

Lovley People

Y. H.

(Translated) A very good agent When we had nowhere to find a house, my friends and I met this agency by accident. I didn't expect to find a suitable room. The boss and employees are very enthusiastic and have been answering all kinds of doubts for us. To be honest, this is really a good rental experience. If you have rental needs, come back carter reeves (Original) 一个非常好的中介 在我们走投无路找不到房子的时候，我和我的朋友们偶然间遇到了这家中介。没想到竟然找到了合适的房间。 老板和员工十分热情 一直在为我们解答各种疑惑。 说实话这真的是一次很好的租房体验。如果你们有租房需求 回来carter reeves 吧

D. S.

(Translated) After coming to London for so long, the two houses were found here. Kalam and his staff are professional, enthusiastic, and help solve any problems carefully. Because of the good experience of the first house, I decided to find a second house here. The process was smooth and the house was very satisfied. Thanks to Kalam, Ricardo has always been helpful. I wish better and better. (Original) 来伦敦这么久，前后两个房子都是通过这里找的。Kalam和他的员工专业，热情，任何问题都认真仔细帮忙解决。正是因为第一个房子良好的体验，决定在这里找第二个房子。过程很顺利，房子也很满意。 感谢Kalam，Ricardo一直以来的帮助。祝越来越好。

H. L.

(Translated) Very good intermediary, Kalam people are very warm and friendly, we still need to return the router after we check out, Kalam took the initiative to help us return it. The service is also very good, actively reminding us about the refund of deposit, very intimate intermediary. (Original) 挺好的中介，Kalam人很热情也很友好，我们退房之后还需要退还路由器，Kalam主动帮助我们退还。服务也很好，主动提醒我们定金退还的事宜，很贴心的中介。

L. W.

(Translated) An agent with a very good attitude and very efficient, especially the two called Kalam and Ricardo are super good! (Original) 一个态度非常好而且很有效率的中介，特别是叫Kalam和Ricardo的两位超级好！

a. Y.

(Translated) The service is very good, I found a satisfactory house, provided a good service, very enthusiastic, suitable for international students to rent! (Original) 服务很好，找到了满意的房源，提供了优质的服务，很热情，适合留学生租房！

V. D.

(Translated) Well (Original) Bien

t. s.

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A. 0.

s. j. m.

R. B.

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