Reviews of CBRE Residential. (Real Estate Agency) in London (London).

CBRE Residential

203 Reviews

197 Comments

Real estate agency

Commercial real estate agency

5th floor, 22 Long Acre, London WC2E 9LY, United Kingdom

Description

Information of CBRE Residential, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of CBRE Residential

Reviews of CBRE Residential

S. B.

My acquaintance with CBRE started from an extremely professional agent Ben. He found me an amazing property to rent within a few days that perfectly matched my preferences for a reasonable price even when there was such a low stock level of properties in London, while others were struggling to find just anything for any price. He was patient to answer any of my questions responding very quickly, and I am convinced I will be his client for many years. I cannot describe how glad I am now.

D. W.

Ben Brower has made it an extremely easy process for me to find a flat this year, even though this year in particular I felt the market didn’t have much options available, so I was stressing so much. But Ben was really helpful and helped me secure the flat I wanted for a very reasonable price. The process was very easy, and straight to the point. He was very patient and quick to respond. I have already recommended him to so many of my friends. Thank you so much again Ben! Highly recommend to reach out to him!

N. R.

Looking for a new flat is daunting at any time, but particularly in London during September. I worked with Ben Brower who really listened to my criteria, didn't try to force the wrong property on me, was super responsive to any question I had and found me the perfect property quickly with a minimum of fuss. I absolutely love the property! I highly recommend Ben.

m.

Ben is a great agent, whom I have recommended to my friends and he successfully found them what they were looking for! He is diligent, quick and professional. He managed to get me a flat that was under multiple offers and worked during the weekend to ensure I got it. Thank you Ben!

H. V.

As new arrivals to the UK Ash was very responsive and exceptionally patient with our (many) questions, as we navigated finding a new flat. We're grateful for all of his assistance and the speed with which he sorted our new lease!

V. P.

The flat I rented from CBRE is spectacular. The location is very good as it is very convenient, close to my uni and the tube. Credits to Ben from CBRE, he offered great service which made the process very easy.

K. P.

Perfect. Found me my dream flat within reasonable pricing. The best service in London so far. Will continue being a client of theirs in the future. Very responsive and professional, sorts out problems urgently and lets me know of every step clearly. Cant be happier.

Z. S.

I can highly recommend CBRE residential as an incredible estate agency. It was my first experience with them and they showed amazing professionalism, in particular Ash Wilmot. He was very helpful and the whole process turned out to be easy and smooth. Thank you!

S. D.

CBRE Residential team in London and in particular Ash Wilmot have been very professional from the beginning of my property search (in a special context for all new Londoners) and more important to work on the best options for me with a great customer experience and trust during all thois complex process. Very good listener, very good problem solving skills for basics things that make the difference and very efficient during the end-to)end process. Strong relationship and trust that makes this experience unique. Thanks Ash for your great work and positive attitude.

A. B.

My experience with this Agency has been brilliant!Very quickly we were able to find the ideal property to my needs! I had been looking for months with other agencies and this one took less than a day to find me the right one. Ash was the Agent that I dealt with. He was super professional, responsive, friendly and kind. I'm beyond thrilled in my new home and absolutely trust that I am in good hands. Definitely recommend!

E. D.

I was searching to rent a flat In London through Internet while I’m oversees unable to be at site due to Covid. I was lucky to fell on CBRE, which is very rich site with big number of flats at all levels and prices. I left a message to know about few flats then was contacted by Mr Ash who accompanied me in very professional manners during few weeks and was so nice and intelligent to understand my needs and guide me through few flats which were so close and matching what I was looking for. He was always present for me and helped me in high professionalism to answer all my questions about the flat I liked most then he took me through all the procedures and complete all steps online in smooth way. Mr Ash is highly professional, very kind and specially knows what he is doing which resulted in completing the business in smooth and easy way which I’m so appreciative to him and recommend him at 5 stars high class. Many thanks to you Ash and all the best in the future.

N. S.

A stunning office in buzzy Covent Garden. Sales, lettings, development and investment are all catered for and I would recommend them in a heartbeat. The Reception team are particularly lovely, and the coffee is fantastic!

e. c.

It was my first experience with CBRE and Ash Wilmot was impressively helpful through the process of finding a good quality flat for my applicant and dealing with the paperwork after. Thank you so much Ash!

J. M.

Recently had help from Ash Wilmot in the CBRE Resi London office, and he was great to work with. He managed to process super professionally from start to finish and helped ensure that I was able to move in smoothly without any hiccups. Would definitely recommend! Jerry

b. h.

Ash Wilmot is a fine professional. He was able to rent out my flat for me on the first showing which was so helpful. From that moment onwards he kept me informed about what I needed to do and took the initiative to make process both clear and problem free along the way. He was quickly on the line at a moments notice if I had any questions and was/is extremely helpful. Thank you Ash for making the whole process stress free for me.

N. G.

Ash has been of great help in my search for a flat in London! Trying to find a flat from abroad without any knowledge of the London housing market was difficult, so it was great to get so much help from Ash! He has been very thorough in selecting flats that would be suitable for me, and communicated fast and clear throughout my search. I’m very happy with the service and also with the flat I ended up living in!

J. R.

Huge thank you to Lavinia for helping me secure the perfect flat! She has been absolutely wonderful from the first day— she arranged an apartment viewing promptly and was extremely professional throughout. She explained and led me through absolutely everything, helping me with all the details of the contract and the offer process. She has been very quick to respond to all my messages and has gone above and beyond to make sure everything goes as smoothly as possible for me: even when she was ill in bed she still made it a priority to help me with my move. Huge thank you to Lavinia, would absolutely recommend her for anyone looking for a flat in London. Really fantastic agent and just a lovely person!

S. M.

As a student living abroad and looking for a flat without being able to visit, I feel very lucky to have found CBRE and especially Ash. The flats he showed me were exactly what I was looking. The whole renting process went very smoothly thanks to him as he was able to answer my questions and messages promptly and professionally His help was so precious I have remained in contact with him when I had questions about property management. Many thanks to him and all the best

G. T.

We were looking for a flat for our son who was going to university in London and we had contacted several London-based real estate agencies in May. CBRE was the most reliable one by far - our emails were answered quickly, our requests taken into consideration and our budget adhered to. Ash Wilmot was efficient and helpful - he managed to arrange several video viewings of the the flats we were interested in so we could narrow it down to a few. He then gave us information on the locations and made sure we were able to make a reasonable offer for the flat we wanted to lease. All this done via email, video call and WhatsApp. Our son is now settled in his London flat and enjoying his new home and the amazing central location. Thank you Ash for making what could have been a long difficult process, seamless and stress-free!

M. G.

Lavinia is an absolute gem - consistently helpful, knowledgable and kind. She was always incredibly fast to respond to any query we had - even out of hours - and took all of our needs and requests seriously. She went the extra mile in securing us the perfect flat in Soho, guiding us every step of the way. We couldn’t recommend her more! ⭐️

I. Z.

I have worked with Sophie for 2 years. She is professional and helpful. Every time, when I wanna move apartment and asks her, she can always show me a lot of properties that satisfy my requirement. Besides, she is really patient and polite when doing the work.

M. A.

As a student who is new to London real estate, having work hand by hand with Lavinia from CBRE to find my perfect flat was very helpful. Lavinia was not only helpful to find the flat but was also perfect for negotiation as she managed to get the flat we wanted at our budget which was well below what was asked by the tenant originally.

k. f.

Ash Wilmot from CBRE was a joy to deal with as he was professional and friendly throughout. I felt connected to him from day one due to his cheerful approach which made me want to rent a property through him. My gut turned out to be right as I got the keys to my new apartment today. If you need to rent a property in these tricky Covid tines go and see Ash Wilmot. He will give you transparency and professional friendly guidance. Thank you Ash

E. U.

5 star service from Allison! Amazing agent and I highly recommend. She helped me find the most perfect property and I’d be happy to use her again in the future.

B. L.

Sophie helped me out when I was looking for a flat, she was extremely helpful and understood perfectly what I was looking for. It took me 2 visits to find a flat meeting all my criteria! Would definitely recommend working with her!

Y. Y. T.

The process of finding a new home to live in has been extremely easy with Lavinia. From our first correspondence, she has been enthusiastic but most importantly, straightforward, sincere and honest, which is rare in this industry. All of my clarifications and concerns were, and are still being promptly addressed and she is very responsive, whether it be by email or by phone. The process involving paperwork was also very smooth. Unlike many other property agents, she does not treat you like a business transaction and on that basis she has my highest recommendations when it comes to finding a new home.

T. H. L.

My friends and I recently worked with Sophie Gittins to find a place to live in Central London that was within our student budget. Sophie was extremely knowledgeable, highly responsive, and overall a wonderful agent to work with. Although we had many concerns regarding renting a property in the midst of a pandemic, Sophie dealt with them all in a calm, swift manner, going above and beyond what could reasonably be expected of an estate agent to ensure that all our needs were met. Overall, Sophie is an amazing agent and we cannot recommend her enough!

V. R.

Lavinia has been fantastic. She went out of her way to help us find a flat. We only wanted one address and she managed to find us a great apartment just in the building. I texted her late at night and she always replied. She also is very nice to work with. A true gem.

F. C.

Lavinia was incredibly helpful at finding us a flat swiftly, to great quality and meeting all our needs. She is incredibly responsive, understands people's needs clearly, doesn't waste any time in finding the best opportunity, and guides people in the process. It was so wonderful to have her support in our flat hunting process and I look forward to working with her again, come the time to move!

C. L.

During my flat search I communicated with Ashley Wilmot and I wanted to express my satisfaction and gratitude for his dedication to help me find the suitable flat. He was very responsive in all of my questions in a matter of few minutes and he was very proactive to send me all the options for flats that were suitable for me daily. If I was to move again Ash will be the first person to contact because he really tried his best to help me! Thank you very much.

N. M.

As a student, I was looking for an apartment within less than a week and I had the pleasure of meeting Lavinia Abalasei, who not only is efficient but is kind and takes care of her clients. CBRE are lucky to have her. I would recommend her to anyone who is looking for a responsive, kind and professional agent to find them their new home.

I. W.

I’m very happy with my current flat that I rented through CBRE. I was contacted by Mr. Ash Wilmot who is very professional, kind and fast to response. He understood my needs perfectly and found a flat that meet all my requirements. Also, I was oversees and hence unable to view the flat in person before I rented it. Mr. Ash Wilmot visited and shot videos of the flats that I was interested in. He responded to all of my questions quickly and guided me through all the procedures and paperwork professionally. Thanks for the wonderful service!

L. d. L.

Ash was extremely helpful throughout the whole process and helped us get our new flat. We are thrilled to have moved in! Would highly recommend! Thank so much Ash!

K. C.

Recently (Aug/Sept 2020) we were in a very competitive search to find an flat for a student attending London School of Economics. Flats would be listed and secured very quickly by eager tenants. As we were in the US during this search, Lavania was very helpful in understanding the process and quickly responding to our inquiries even after hours. Lavinia is definitely an Estate Agent that I would recommend to Buyers/Sellers & Tenants during your search!

O. H.

I'd highly recommend CBRE to anyone, especially Lavinia who's helped me find my flat. I moved from Paris in 2018 and already changed flat three times as I'm very picky. It's already been six months that I've been in this flat in Soho and I don't even have one complaint to make. The team is very responsive and always willing to accommodate my requests. Thank you for that!

C. M. H. E.

Thank you for an extraordinary service! Lavinia provided the best possible service I could have hoped for. From first contact she was kind, fast to respond, accommodation in answering all questions and in general made sure that I felt confident throughout the process of finding my new home. She has definitely made the process as pain free and smooth as possible, making sure that I had all necessary information at any given time. A big thank you!

H. C.

Amazing agency that I highly recommend! Sophie was super nice, she helped us to find a flat very quickly... She was also super effective as she succeeded to negotiate a lower rent price for an amazing flat very well located !! 10/10.

Y. L.

We had an amazing experience looking for a flat with this agency. Ash offered us great and professional help, and sorted out any problems really fast. With his assistance we found a great place within a very short time, it’s awesome.

Y. K.

Had a wonderful experience with CBRE. Especially with Ash who was very professional, knowledgeable and responsive. He helped us a lot during the whole process of renting and we are very happy in our new flat. Would highly recommend!

M. B.

Highly recommend! I have recently started looking for a place in central london and in rightmove it quickly became obvious CBRE had the best unfurnished flats selection in Covent Garden and SoHo. I got in touch with Sophie who was great in terms of understanding my very specific needs and proposing houses! She was super nice and very helpful at all times, making herself available even after hours when we had to conclude the negotiations quickly. Overall it was a great experience, definitely recommend and thanks again Sophie :)

G. C.

Sophie was my agent when I was searching for a flat. She immediately understood my needs and helped me find the most amazing flat! She was lovely, super helpful, and made the process an enjoyable one. More importantly, she is very thoughtful and even after the move, she kept in touch and checked-in to see if she could help with anything else that I might need. If I'll ever need to move she will be the first person I call, I highly recommend her!

V. B.

Had a great experience working with the company in finding my next abode. Lavinia, my letting agent, was super helpful during the whole process. She is very responsive and worked with me patiently throughout the process. Also their property management group has been very helpful and very quick in responding and resolving any issues I have reported so far. Highly recommend them for your next search.

R. K.

Ash did a great job helping me to find just the right flat. He understood my requirements and tailored what he showed me accordingly. He also worked quickly to ensure I got the flat I was after despite a lot of interest from others. Excellent service all round.

L. Y.

A friend has recommended CBRE to me to find a flat in London. I’ve contacted them via email and Mr Wimlot was very quick in arranging viewing and have helped me secure a wonderful flat. All this happened within 2 weeks. The level of professionalism is beyond doubt and I would like to thank Ash Wimlot again for being efficient.

J. B.

I am a relocation agent and deal with a lot of agents across London. I have recently had the pleasure of dealing with Anastasia Hernandez Beaumont in the lettings department for a client. Anastasia is very professional, efficient and able to the turn the deal round quickly with a short deadline. Anastasia is a real asset to the CBRE lettings team. I would have no hesitation in recommending her to anyone looking to rent or Landlords looking for a proactive agent to represent them.

R. S.

We have been dealing with CBRE for more than one year now, and have undertaken two separate tenancies with their help. The assistance, guidance, and after-care provided by the entire team has been timely and greatly helpful. From viewing a vast variety of properties to assistance in shifting in, the team is highly efficient and effective. Kudos especially to Daniella and Ash who helped us on in helping us identify, negotiate, and shift into two respective properties handled by CBRE. If your looking a for properties to buy/rent in London, look no further than CBRE! (If searching in Central London, Ash is the go-to agent! )

O. P.

Sophie was a shining star in my entire house moving process and I had a great experience working with her. She knew the areas I was looking at very well and was very knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time (including mornings, evenings, and weekends over the course of few months). She answered every question and explained every form and every part of the process clearly and thoroughly. Moving home is always challenging, but working with Sophie made it as painless and straightforward as possible. I highly recommend her.

Y. Z.

I was desperately looking for a flat to rent because my previous tenancy was going to end in a week. Then I found my current flat with CBRE residential. Jarryd, one of the best agents, responded my enquire to view the property in a short advance notice(which was normally rejected or discussed) quickly and professionally. Then Ash, another one of the best agents, companied me to view the property, answered all my questions nicely and professionally. As soon as I decided to rent the flat, both Ash and Jarryd helped me to prepare all the paperworks and set up my account, so that I could move in on the date I needed. Everything went smooth and well. I really appreciate their hard-work and professional attitude. Ash and Jarryd made everything much easier for me to rent. It was an amazing experience!

D. R.

Sophie at CBRE has been an absolute pleasure to work with in my move to London. It has been a challenging move for me, and Sophie has made what would otherwise be a stressful period so much more pleasant. With her professional and accommodating attitude and friendly personality I have felt very well looked after. Once I had decided to make an offer on my new home, everything was handled for me in a prompt and courteous manner. It would be a joy if all moves were so easy!

J. z.

Had a great experience working with Ash in finding my next flat! He listens to my concerns, answers EVERY question. He has such a positive attitude every time we talked. I can't thank him enough for his help!

M. T.

Lavinia was amazing! The viewing was very informative and the whole process felt very personal. She gave me her honest thoughts rather than automatic pre-defined answers many estate agents tend to do. Everything was completed within a few days!

A. R.

I moved from Amsterdam to London and had Sophie as my agent to help me find an apartment in central London. I had rather specific wishes with regards to the location and the features the apartment should have. Sophie regularly scanned the offer on the market and pre-selected properties that were worth visiting. She prepared the visits very well. In the end, thanks to her immediate reaction and action when a very desirably flat came onto the market I managed to get the ideal place. She could not have been more responsive and professional.

W. Y.

Extremely glad to have worked with Sophie who offered professional advice to us during moving. She kindly offered to help us out on multiple fronts and have everything completed for us in a timely manner! Definitely would recommend :)

D. A.

Amazing agency! I was mainly in contact with Ash who was SUPER helpful throughout the entire process! He asked me for details (budget, nr of rooms, location etc.) and got back to me with an email listing all of the properties that matched. Any queries I had re. each property was answered super quick and in a super clear manner so as to help me narrow down my options to find the property I liked the most. Overall such a great experience and amazing service by Ash!!!

W.

Sophie was a great agent she found exactly what I needed and did it in the short time I had. This was my first time getting my own place since I'm a student and honestly my experience with other agents and companies were completely horrendous in comparison with her. I genuinely feel without her I would have lived in a hotel for several more months before I would of managed to find a place with my criteria. Thanks Sophie

S. V.

In an environment of London flat letting where offices are busy and agents never call you back, CBRE was a point of clarity. My agent, Daniella, provided excellent, top notch service. She was friendly, very quick at answering emails, and offered great advice when flat viewing. During our 15 flat viewings, she made us feel very comfortable and genuinely cared to hear our feedback. I highly recommend CBRE, especially Daniella to anyone looking for a top notch flat in Covent Garden!

N. K.

Ash was really helpful from the beginning and as I was coming back to the UK after a long time abroad I had a lot of questions which were really outside the scope of Ash's job but he went out of the way to be helpful. Really happy with all the support and would recommend CBRE and Ash to anyone.

c. c.

I have recently been looking for a property around Covent Garden area and came across a girl called Lavinia. She is really knowledgeable and professional, always kind and really responsive. I'd recommend her to any of my friends when looking for a place to stay.

L. P.

In the anxiety and strangeness surrounding the search of our first ever flat, there could be nobody better than Sophie Gittins to guide us through it. Her extraordinary patience and diligence marked her overall seamless performance. She always strived to go an extra mile for us, doing her best at every moment. We could not recommend her enough, she’s been a true angel. Thank you, Sophie!

P. K.

I had a great experience working with Sophie - she’s very responsive, understood what I’m looking for and went our of her way to find me the right apartment. I’d be happy to work with her again and highly recommend her to everyone, she truly made apartment hunting a pleasant experience!

M. S.

Ash Wilmot was great! He helped me took over the apartment from the developer. He shot videos to present the condition of the apartment. And found me a three years lease as soon as I put the apartment on the market. Unbelievable! Well Done.

R. V.

I have appreciated the effective and personal way in which a great tenant has been identified for my property. I have been kept very close to every step in the process and have been impressed with the quality and speed to get to a conclusion in quite challenging times. Thank you !

D. C.

Lavinia from CBRE has been extremely helpful finding us an apartment in London, all while we’re out of the country. She has done virtual viewings and has had a lot of info to share whenever we have needed it.

o.

I've had the opportunity to work with Sophie who helped me find a flat in London. Although, I was not able to visit the apartment physically due to unfortunate travel restrictions, she was very helpful and understood quickly what I was looking for.

T. G.

I have been working with CBRE now for a while and they are always very professional and fast to respond, easy to work with. Especially, Lavinia was super helpful and helped to find right property with her professional approach.

J. K.

Ash was super responsive and helpful. He came to show us the flat at short notice and answered all our questions. He was very professional. Would recommend this agency and branch.

d. p.

I am looking for an appartment in London for my second year in university. Last year I made a terrible mistake to work with Remax( Wayne was the name of the agent) the most unprofesional person I’ve probably ever met. He said our appartment was ready after paying the rent in that month for 14 days and inside the appartment, there was a visible repairment going on, which lasted in the end 2 months. This year I decided to work with CBRE (Lavinia) who I find to be a very nice person. Easily understands what I want, answers very fast and very helpful. People like Lavinia help to raise the name of CBRE.

S. K.

I would highly recommend CBRE Residential. I worked together with Ash and he was working very hard to help me out with everything I wanted when searching for an apartment. He was very polite and easy to cooperate with.

S. B.

I am a doctor who was unfortunately due to move right before lockdown. I have travelled the world, owned, rented and lived in many countries, never found an agent like this. Lavinia was professional, diligent, heard 100% of what I needed and acted faster than the other 8 agencies I contacted. She was outstanding, the property is fantastic and her honest sincerity made this happen in time to get me settle during this turbulent time. Thankyou Lavinia ! CBRE is Lucky to have you.

A. L.

I worked with Lavinia to get my first flat in London after moving here from the US, and I very much appreciated her responsiveness, her truthfulness, how personable she was, and how she took the time to explain the process, which is obviously a little foreign to me as it is a little different than the US. I would definitely work with her again!

O. A.

CBRE was a great resource for finding an apartment for me as a foreigner moving to London for the first time. I certainly felt like they were on my side the entire time and made the whole process painless. I was working with Sophie whom I can very highly recommend, she was a great ally throughout which I'm saying out of comparison with the encounters of numerous other letting agents.

L. G.

High praise for Ash Wilmot who facilitated securing my rental. He was helpful, kind and professional from showing to securing my property. Even had his tape measure handy for my interior design whims!

J. S.

Very professional organization. We’ve experienced some other similar organizations before we met Ash. We were surprised. Ash was totally different: really helpful and very very! responsive. Even during bank holidays he answered our questions via WhatsApp. We were moving from the Netherlands to Londen. And managed to find our new home in the beginning of May 2020. Because of Covid/lockdown, we were unable to see our apartment before moving in. But Ash really did everything he could to make us feel comfortable. And we absolutely made the right choice. Thank you Ash!

L. K.

Thank you so much to Sophie Metcalfe for finding us our new apartment in central London. From my first phone call to her and her carefully listening to my wish list, to my endless fussing over the rental agreement details and then her arrangements for us receiving our keys, Sophie handled all with efficient professionalism. We moved in last week and couldn't be happier. Thank you Sophie, your attention to detail and care were all truly first class! x

M. J.

Had an easy, professional, great experience. Lavinia was super friendly, honest, and a great help. I ended up renting a flat she found for me and I couldn't be happier. Thanks a lot Lavinia!!

B. B.

Laviana did a great job under difficult circumstances to get an agreement between us and the landlord; was very responsive and showed us a range of flats that would suit our needs / prices and continued to stay in touch after we had signed the contract.

M. N.

I was lucky enough to have Sophie Metcalfe and Jarryd help me secure my new apartment. It seemed almost next to impossible with most apartments already let in the building I was interested in. However, we were finally able to source one. Sophie helped me from the very first day in securing the apartment, negotiating with the landlord and advising me on how to proceed. She has been patient, kind and understanding, all of which is hard to find in someone as busy as her. No question was a silly one and she was available 24/7. This tenancy was a bit more complex than usual, but she was thorough in getting the paperwork done. I can’t recommend her enough - she is the perfect mix of an agent who is understanding and not pushy at the same time. She lets you make your own informed decision whilst giving advice whenever needed. I am still in touch with her well after my tenancy has begun and she has always been there to answer my queries. Thanks again Sophie!

J. S. V.

We have had a great experience dealing with Sophie - she was super helpful and available to clarify any questions or requests we had. We really felt she went the extra mile to help us get the house we wanted!

R. J.

Ash was extremely responsive and helpful. He made the experience of renting a new flat extremely easy and answered all of our questions swiftly. Would really recommend!

P. M.

Sophie was very kind, lovely, understanding and really helpful. I am very happy that it was her who helped me with finding my flat. The communication with her was very fast and without any problems. I am really thankful to her. Searching for a flat with Sophie was a great experience.

o. _.

I would like to recommend my letting advisor Ash Wilmot of CBRE. He’s professional and always patient to answer all my questions. Very efficient and always reply in seconds! It’s been great working with him in my flat search.

C. F.

Sophie is an incredibly helpful agent, who helped me find my dream flat. Sorting out the contract, moving in, and fixing the flat's problems all went smoothly. Would highly recommend CBRE and Sophie!

M. A.

Sophie M. helped me with the process since the very first day and we could find a flat and do all the paperwork even though I was overseas. She was super helpful, answered quickly all my texts and emails and she made the process very smooth. I went to most of the other agencies but I never found somebody up to her level.

K. L. T.

We have been really lucky to meet Sophie. She has been very professional giving us the best support all the time. She has been answering and helping even when she was on vacation or during her weekend time. Thanks to her we have found the perfect place to live in London.

D. L.

Sophie is the best agent I’ve ever met. Her proffecional skills and attitude is outsidanding. She wasn’t only able to find the best apartment for my needs, but was also trying to fulfill my best interests in terms of getting the best deal possible. All my friends who were using her services were also satisfied to the best level possible. I believe Sophie is the role model in the modern real estate industry as she is actually trying to find the best outcome possible and putting not only all her effort into it but even her heart. I believe, CBRE is lucky to have her and should seriously use her as an example to other agents. I will only use her as an agent for any future requirements. And to add a cherry on top of the cake, her beautifullness attracts people and make them more willing to work with the agency that is represented by such a beautiful agent.

H. F.

Sophie from CBRE has been very helpful during the time I worked with her to find a flat. She is very responsive, especially when I was trying to find a flat very urgently in central London. Definitely recommend her to anyone who is looking for a flat in central London.

S. D.

Sophie Metcalfe is truly exceptional. I contacted her from the US in search of a flat for my son studying abroad and from the moment she answered the phone and said "leave it with me" she was true to her word. Her follow up and commitment to someone she had never met speaks volumes about her character and commitment to her job. She will be my first and only recommendation in London.

C. E. W.

Emily Poole was incredibly helpful in our search for a London flat. She was enthusiastic, clear and upfront, and went the extra mile to meet us at times that worked for us and coordinate with the property manager and landlord. We absolutely love where we live and feel we owe many, many thanks to Emily for her cheerful and knowledgeable and professional help. Our housing search was kind of a nightmare all in all, but working with Emily was a total delight.

M. M. M.

Ash has been such a help when it came to finding my apartment in London. Can recommend CBRE anytime. Very quick and professional service in case of emergencies.

J.

Daniella was very helpful, diligent and kind in her follow up. She not only assisted me with finding the flat, she was helpful in negotiating the terms which I am extremely grateful. She made the process easy. I would definitely recommend her to anyone seeking a new place to call home !

H. V.

Thank you to Sophie Metcalfe for finding a perfect home for me. Unlike other lettings negotiators she is very easy to contact and always has time for a client. She puts maximum effort to negotiate a deal between a landlord and a client.

D. P.

Sophie has been a huge help in fining the perfect flat, negotiating and understanding the terms of the let. We truly recommend her!

L. R.

Amazing agency. Ash was very helpful in helping us find a flat, especially during lockdown! Very professional, would highly recommend.

D. M.

Sophie made finding a flat painless and stress free. No small feat in London. She was helpful, diligent and responsive. Hopefully won't be moving any time soon, but whenever I do, she'll be my first call.

L. F.

Great service from CBRE. Ash has done an amazing job in helping us secure our flat in a short amount of time. Would highly recommend.

N. S.

Jessica Penberthy was superb - by far the most diligent and astute of the agents we consulted in the process of finding a rental property in Covent Garden. She understood the brief immediately, offered properties that were exactly what we were looking for, was incredibly patient in terms of time taken at each property and re-visiting. You really felt you had a smart, thoughtful adviser on any issues we had with the suitability of the flats and how to mitigate any problems we saw. Her communications with the landlords were swift and spot on. I would heartily recommend Jessica to anyone - she took the frustration out of the process, and made viewings fun rather than a chore with her friendly and informed attitude.

K. E.

I had the absolute pleasure of dealing with Sophie Metcalfe. Finding property in London is usually a stressful ordeal and the agents that let the properties I have found to be unprofessional and made my past experience unpleasant. However this lady, really went the extra mile to solve all potential issues making this the smoothest move yet. Thank you for your help Sophie. 5/5 would recommend!

L. B.

Ash was incredibly helpful throughout our experience of leasing through CBRE. Despite the challenges due to the virus he was very patient and efficient in getting everything done in this challenging time.

H. H.

Sophie was simply amazing! I found the flat I wanted in a single day:) Couldn't ask for more! Everything went smoothly and I was very satisfied.

A. b.

Loved my experience with Lavinia. She has been very professional, honest and reliable throughout the process of finding the perfect apartment for me.

D. L.

Daniella has been my agent at CBRE and has been very helpful and proactive throughout the whole process. More importantly, even after everything was signed and the move complete, Daniella remained in touch and helped me iron out any remaining issues which were not part of her remit.

R. A.

Daniella has been my agent at CBRE and has provided first class support and service. I was looking to find a central Covent Garden property quickly and to move in at short notice. Daniella was very focussed and guided me through both property viewings and process expertly. Emails to her were always responded to promptly and so gave a great feeling of her being there whenever she was needed. I can recommend both CBRE and Daniella unreservedly.

R. L.

Ash did a great job. Showed me the apartment a couple of hours after I called him and I moved in precisely 1 week later.

M. R.

Agency has the best choice + priority when it comes to apartments in the West End. The service from CBRE was impeccable throughout our transaction, especially our lead agent, Sophie Metcalfe. Would highly recommend to anyone looking to purchase or rent in C.London.

h. r. e.

My friend and I really recommend this agency ! Sophie was very nice and helpful to us, she quickly understood our needs, and thanks to her we found an amazing flat at a really good price !

g. w.

Moving is often difficult, however moving countries and changing jobs at short notice can be super stressful!. Daniella Waterman-Collins at CBRE was a true partner. She delivered! This move was without a high price international relocation agency - but she executed beyond expectation. Understood what I needed and found the right option on day 1. Keep me informed and turned around paperwork within days. I was able move in -with time to spare for a short break- before starting the new role.. I would highly recommend her.

T. O.

While searching for an apartment, I visited more than 60 flats in London. Of all the estate agents I met, Daniella Waterman-Collins from CBRE stands out. She really understood what I was looking for and showed me excellent flats. I felt as if I was talking to a friend who really understood my perspective and my needs and was able to give high quality advice.

M. X.

Daniella was very helpful in helping me finding my new flat. I was not familiar with the process and she has been very patient and diligent in explaining the procedures to me, make sure I understand all the T&Cs. I'm very happy about my flat and about Daniella's service and professionalism.

s. c.

Lavi was amazing- attention to details and her service was the best I’ve had from any agent recently. We didn’t end up renting but if we would it would be through lavi for sure!

N. H.

Sam agreed to show me the flat on a Saturday even though it wasn't a working day for him. He supported us really well through a reasonably complex sale and even emailed and texted responses in the evenings when it suited me best. And when it came to snagging on our new flat, he introduced us to the developer. It was all very refreshing and professional.

A. z.

I went on a few viewings with Sophie and she was a great help with finding me the perfect flat. Very kind and professional.

S. D.

Had a great experience with Sophie! Sophie helped us find a nice flat and is helping with everything we need as tenants! Very happy with service

M. P.

I spent lots of time with letting agents in looking for a six-month rental in London. CBRE got it right and found me the perfect place. It took a few tries but Lydia figured out what I wanted. And best of all the CBRE team that managed the apartment was responsive, cooperative and friendly -- many thanks to Mila and Ludmila. I hope I get to rent through CBRE again. Thanks team.

M. S.

Daniella was the best agent I could have asked for. I had one week to find the apartment and sign the contracts. Daniella was an exceptional help! She was quick, to the point, and managed to find exactly what I wanted from the little information I had given her. Thank you!

E. C.

I am a foreign student coming to London for the first time. Ash is a kind and enthusiastic agency, he give me some useful information and reply my each question ASAP.

K. D.

Daniella represented CBRE in locating an apartment for my daughter Kate and was exceptional in understanding requirements and preferences very quickly, in showing suitable properties and in closing referencing and legal documentation. Very effective, efficient and great to deal with. Simply a great experience resulting in the right property. Thanks Daniella.

N. “. L.

Very satisfied with the services provided by CBRE so far. Had the pleasure of speaking to Lavinia Abalasei, who has provided great help and professional expertise along the way.

K. B.

Ash at CBRE was incredibly helpful during the moving in process. It was particularly complex due to the Covid-19 situation, but he managed to resolve all of the issues in a pragmatic and quick way.

g.

Daniella has been extremely helpful, very accommodating to organize visits in my very tight schedule and helpful in guiding me through the entire signing process. I can highly recommend her to anyone looking for a new home!

M. H.

Very efficient and friendly service. Daniella made sure that all the paperwork went through on time even though we were on a very tight schedule; all the arrangements for my flat were made in less than a week. She was also incredibly helpful and prompt when responding to queries.

Y. H.

Daniella was really professional , super efficient and understanding. Helped me get this lovely new flat within one week. Many thanks to her help and will definitely recommend to my friends.

J. Y.

In contact with Ash for the last few months. Been very responsive with our requests and questions, which there were alot since I am a foreign student coming into the country for the first time. Top notch and informative. Thanks

M. B. N.

Great experience. Lavinia was patient and helpful. She found a great flat for us and answered all our questions. Highly recommend.

J. L.

William Porritt is the epitome of a consummate professional. He was extremely responsive and detail oriented throughout every step of the process. He made sure that all my request were communicated to the landlord. I would highly recommend working with William / CBRE for lettings not only in the West London area but throughout Greater London. If I ever need another letting, I will make sure to reach out to William and his team for assistance.

V. W. Z. L.

Had an amazing experience looking for a flat with Ash!! The flat meets all my requirements and expectations, love it so much. And all of this was thanks to Ash!!

S. N. L.

Daniella was amazing! She is very professional and super helpful! Helped me to get a new flat with all my requirements within a week. Thanks again! :)

R. N.

It was a pleasure working with Daniella W-C. My transaction went through seamlessly in a very short space of time and she has an excellent knowledge of the West End property market. I would recommend Daniella to anyone.

L. G.

Sophie found me a flat based on all my requirements! She has also been amazingly prompt in responding to all my queries - where she was not able to advise, she found people who could address them. Thanks much, Sophie!

M. N.

Ash was extremely helpful with our property search and went out of his way to get more information and pictures about the properties we were enquiring about. Very professional and friendly

M. L.

As a property investor based in Kuala Lumpur, Malaysia - CBRE have been exceptional in every way! Special thanks go to Fred Wright from the Sales Team - who listened to my needs and found and negotiated the sale of my property all via the wonders of email and Facetime! Fred even went down to the site to show me a real-time virtual viewing. Once the sale was concluded, Fred then asked his lettings colleagues contact me - and Luke Mellor and William Porritt not only found me an excellent tenant, but one that could move in the very next afternoon following date of completion. So a void period of one day - awesome service lads! Cannot rate you guys highly enough! Super thanks again!

E.

Great help finding an apartment in London. The whole process was super fast and easy thanks to the friendly agent, Lavinia, that worked with me.

E. T.

Thanks to Lavinia Abalasei as our agent we were able to find an amazing property in the heart of London and we managed to rent very smoothly even if we are students and thats all thanks to Lavinia!

W. S.

We are very pleased with Sophie Metcalfe. She is exceptionally helpful and professional. Thank you Sophie for assisting us moving in in less than 5 days.

K. G.

Great service by Sophie and Will. Really great to deal with. The process was stress free, and my move day was super smooth. More than recommend them / CBRE.

M. K.

We had best experience with Sophie at CBRE! She was extremely responsive and found us a great flat!

映.

Ash was helpful and quick to answer all questions. We recommend him if looking for a flat in London.

J. B.

Ash Wilmot is an excellent professional. He has done an excellent job on letting me a flat.

魏.

Excellent agent, Lavinia is very patient and kind. Hope to contact with her again next year for renting issues.

T. B.

Ash was very helpful, professional and shared great properties with us. I would recommend CBRE for the quality of the listing and service!

J. T.

Daniella helped us to find a great apartment within a week! She is very helpful and responsive! Thanks again Daniella, u r amazing! :)

C. L.

My flatmates and I were finding a flat in London, with Sophie's help, we managed to find one within a short period of time! Thanks Sophie!

f. o.

Sophie Metcalfe from CBRE was amazing and very helpfull. Always availabe and take all our inquires asap. 5 stars rate for Her and CBRE. Recomend definitely

J. M.

Ash Wilmot assisted me with finding an apartment in Central London, very clued up on the market and highly recommended. Thanks again!

N. M. S.

I recently met with Sophie who was super nice and very helpful in my flat search!

L. a. C. H.

Sophie has been great to work with. She’s thoughtful, diligent, and hard working. We’ve appreciated her.

j. s.

I couldn't have wished for an easier and quicker process. Jarryd was very helpful and great to work with from start to finish. He made the whole experience a lot easier for us!

N. S.

Moved during a difficult period and still got everything done in a week. Professional and efficient service. Thank you Ash for being so proactive!

J. T.

Lavinia was a fantastic agent. Very helpful very forthcoming and very quick to answer and lock the deal. Great experience.

R. M.

CBRE were excellent to deal with in finding a property to rent. Service beyond what was expected from the friendly Daniella. Would not to hesitate to recommend. Thank you.

D. V.

Saw One Blackfriars, Southbank Tower and St. George’s Wharf The Tower with Sophie, she was very helpful and professional!

S. P.

Ash was super professional, helpful and honest in our flat search!

K. P.

Lavinia has helped me to rent the flat in central London. Super cool and nice person.

R. B.

I’ve worked with Sophie, who is a professional in what she does and was very understanding and helpful!

s. s.

I was looking for an apartment to rent. I was assisted by Sophie. She was super helpful and professional! Thank you Sophie

E. İ.

I’ve worked with Sophie last week. She was professional and very helpful.

D. L.

Daniella has been very efficient and helpful to me. I will recommend CBRE to my friends & colleagues. Good job!

P. C.

Thanks Sophie for helping me find an amazing place in the center of Soho. You were very nice, professional & always responsive, and thanks to you I was able to secure a place in a matter of days!

T. S.

CBRE have been great in all aspects. Daniella is very friendly and helpful. Highly recommended to use CBRE services.

K. R.

Had a great experience with my search for a property; Sophie was very helpful and understanding of my needs

G. G.

I have been working with Emily for a year now. She is always very helpful and it is a pleasure doing business with her.

E. E.

Ash was very professional and provided quick responses to all my questions. I would recommend working with him.

L. K.

I went on several viewings with Sophie and she was more than helpful!

C. N.

Superb service, Sophie was very helpful and efficient and helped me find a flat very quickly indeed, having offered me a number of interesting options.

J. Z.

Ash was a great estate agent, very professional and helpful!

C. K.

Harriet at CBRE Bow street is highly professional and me and my housemates are excited to move in to our new flat in Covent Garden. Thank you

G. B.

It was good working with mr ASH he kept all along the process a professional behavior.

L. C.

Jessica went above and beyond for us....She has my vote for best and most personable agent award! Lisa

A. G.

Worked with Sophie and she has been incredibly helpful.

C. L.

Lavinia has been really professional and helpful throughout the whole process.

A. M.

Lavinia was great to work with - very responsive and professional!

S. M.

I dealt with Sophie she was so great best agent 🙏

A. J.

I'm working with Sophie and she's very helpful :)

J. L.

Lavinia was extremely helpful and responsive throughout the process: ).

K. N.

Jarryd was extremely helpful and acted promptly to secure the apartment for me. Very impressed with the service provided.

J. G.

Lavinia has been extremely patient and helpful in my needs and requests!

S. C.

Sam was excellent through out - very professional and CBRE went above and beyond to see the purchase through to completion.

M. M.

I’ve dealt with Sophie Gittins and everything was perfect . Thank you !

T. M.

Daniella was very helpful, showed me a lot of good options and closed the deal quickly. Highly recommended!

T. I.

Ash was super professional and responsive, even after hours!

C. G.

Daniella was instrumental in helping us find / discuss the right place in london

A. L.

Worked with Sophie and she was very helpful

e. t.

Quick to respond, helpful and understanding of tenancy requirements.

L.

Lavinia has been a great help all these while.

C. C.

thank you Jessica for your patient ,although i do not speak english very well you were able to understand

S. D.

Efficient professional help from Daniella. Thank you for all your assistance from search to move. Superb.

K. R.

Lovely people, observing social distancing!

J. D.

Daniella was a fabulous agent! She showed me fantastic properties around the Soho area and was courteous, quick to respond, and more than helpful with any odd questions I had relocating to London from Southern California. I was able to secure an amazing flat and had a perfect experience with CBRE, I would highly recommend them to anyone looking for a place in London. Great selection of places, and all at very reasonable rates. Can't thank them enough for all their hard work!

J. S.

I have been working with Daniella from the Covent Garden office for the last month or two. She has been extremely efficient in assisting me take on new properties for our company. She listens and understand our requirements so only suggests properties that she think will work for us which saves us time! Daniella is very knowledgeable about all the properties she shows us and is able to answer all related questions. In comparison to other agents we work with Daniella is very professional, excellent at keeping us up to date with offers and has been very successful on agreeing our offers with the landlords. She is also very punctual at arranging the paperwork and getting all the lose ends tied up to ensure the deals are tied up in a timely manner. I would highly recommend her and CBRE to others!

M. 3.

Sophia from CBRE is excellent

F. B. N.

Lavinia was very helpful

M. E.

Great service!

M. R.

Jarryd is great!

j. c.

K. K.

b.

J. C.

z. n.

Contact

Photos