Reviews of Chase Apartments. (Real Estate Agency) in London (London).

Chase Apartments

109 Reviews

95 Comments

Real estate agency

Real estate agency

Grosvenor Wateriside, 32 Gatliff Rd, London SW1W 8QN, United Kingdom

Description

Information of Chase Apartments, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Chase Apartments

Reviews of Chase Apartments

N. S.

Marina Wang was my agent and she was the absolute best! She found me a flat in no time and was super helpful with any queries I had. Her and her team were also highly responsive and considerate which was so reassuring especially during these unpredictable times. I would highly recommend Marina and her team to my friends in the future!

L. J. (.

I had a very smooth and nice experience with Marina at Chase Apartments. Great service.

A. M.

We have rented an apartment in London with the support of Chase Apartments. The collaboration with the broker and with our lettings negotiator Mario Andrés has worked very well, both by phone and email as well as through the Chase Apartments website. I can recommend it.

s. m.

We have been renting a great studio flat in central London through Chase apartments for last four years. Interaction with Chase was easy, straightforward - professional, which is great as renting in London can sometimes get quite stressful... Never had any problem.

B. &. N.

Having dealt with several letting agencies in London, I can say that Chase are easily the best. They are pleasant to deal with, never tried to rush us into anything or charge us any hidden fees, and provided a reliable and personable link between us and our landlady when we needed to deal with contract negotiations. Their communication can be a bit slow at times, but usually that's due to them sorting out the issue at their end before replying. If I ever move back to London, I would use Chase again without hesitation.

S. K.

I had the pleasure to rent my apartments trough Chase Apartments. The company provides excellent service in sales, lettings and short lets. Through the past five years I strayed in three different apartments and all of them are very clean,newly furnished and renovated with perfect locations. I would like to specially thank to Guneet Luther.He is very professional,friendly and a pleasure to work with.I would highly recommend him to friends and colleagues. Guneet,thank you ever so much for all the support and help you have given us the last few years.You really went out of your way to help us in every which way. I look forward to work with you in the future.

R. K.

My move that Chase Apartments assisted in has completely changed my life. They were completely professional, efficient and personable throughout the entire process. Guneet helped to negotiate an excellent selling price that exceeded my expectation through his talent and diligence. Mike went above and beyond calling out of hours in his own time to keep me posted. These two gentleman helped me get an offer in the space of 3 weeks. I cannot thank you enough

A. P.

My experience with Chase was faultless. They acted professional and efficiently when I was buying my apartment, always available to contact at a moment's notice to answer any questions I had. I would thoroughly recommend using Chase's services for both sales and rentals, I certainly will.

A.

I have been renting an apartment through Chase for 2 years. Very professional, well managed and organised team. The overall experience has been to the highest standard and the responses have been quick and helpful. Would recommend to anyone from students to those working in London who is in search for a place to live!

A. F.

I found Ricky to be a confident and positive person in both his dealings with me. His manner is friendly whilst keeping a professional attitude to the business in hand. Once the deal had been agreed I was kept informed with regular update in respective of how the deal was proceeding. Again his attitude was friendly and professional. The overall experience was by far the most informative and positive relationship I have ever had with any estate agent I have previously worked with. It all went smoothly and professionally. I would highly recommend Chase apartments to prospective customers.

N. D. D. K.

I just finished my internship with Chase Apartments. At the beginning I was quiet nervous, because my english is pretty bad. I was afraid that I wouldn't understand the people. However, the whole team was very friendly and I was able to improve my english too. It seemed like the people spoke much slower that I could understand them. Although the time was pretty short, I recognized that the number one priority of the company is to satisfy the desire of their clients. To summarize, it was a really nice experience and I appreciate their kindness :)

B. B.

Chase have been extremely professional, snappy, always helpful and ethical. I recommend Chase Apartments and specifically their superstar Dina, who has been responsive, always very understanding and collaborative!

S. D.

Michael and Ricky have been really helpful from the beginning. They have fulfilled all our requests and have been very kind and prompt in doing so. They have also been honest and clear and have kept their promises in delivering all our necessities. We are really grateful to them for all their help so far and we hope they would continue in doing so in the future. We would highly recommend Chase Apartments to others.

I. C.

My first renting experience in London was with Chase and they provided excellent service. The flat was in a great location and furnished nicely. Guneet was friendly, easy to communicate with and most importantly reliable! I would recommend to all my friends.

S. V.

Seeing how well understood the value of Customer Service is at Chase, is exactly why i wish to provide my feedback. From the point of understanding my needs to getting me an apartment and from having easy international communication to receiving my deposit back, Chase has always succeeded in making me a happy client. I have been banking my trust with them to assist me for the past three years and they have always impressed me with their service. Thanks Guneet for all the assistance.

J. C.

Having lived in London for a number of years we've had to deal with some very questionable service in the past, but Chase Apartments have been excellent. They've gone out of their way to ensure we settled into the flat as quickly as possible and resolve issues (which are no fault of their own) without question or delay. A friendly and proactive team.

T. C.

I have stayed in the apartment for one year and I must say that was one of the best experiences i had in London regarding Renting apartments. The flats are lovely and perfect location. Very happy with the service provided by Chase Apartments - in particular Michael. He has been very good on his jobs, and responsive!

D. T.

I have the pleasure of doing business with Chase apartments team and i must admit they have been nothing but , helpful , professional and supportive. Those qualities are very rare these days , so keep up the good work that you do. Upwards and onwards !!!

H. B.

We received a great service from Chase Apartments during our recent move. They were quick to deal with any issues we had when we first arrived and are always on hand to answer any questions. They are a very efficient and friendly team.

S.

I can highly recommend Chase for rentals, in particular Mario Andres. I needed to find somewhere to move into very quickly and it was quite a stressful time for me. Mario was on hand to answer all my questions and respond almost straight away every time when I was chasing constantly for everything to go through. He is very proactive and genuine, which you don't find often with lettings negotiators. Thanks for everything Mario! :)

R. M.

Mario was my realtor in chase apartment, he did a very good job, I'm a foreigner and he was able to help me for all the papers work and details . I was looking for a flat urgently, I couldn't visit the apartment, it was perfect. Thank you very much, this agency is really great.

M. S.

We had an excellent experience with Guneet and his colleagues at Chase Apartments over 50 viewings, carefully scheduled and carried out with charm and efficiency. We had very good advice on the asking price, lovely photos in the brochure and always felt they were on our side. An offer very close to the asking price was the result and a successful sale in Neo Bankside. We would strongly recommend this estate agent.

A. G.

We used Chase Apartments for the first time recently and we were so pleased with the service we received. Guneet was friendly from the outset and we didn’t feel pressured in any way. It very much felt like he genuinely wanted us to secure the right place for us. He was quick to respond to any queries we had and any issues that came up. We would definitely recommend Chase Apartments to others.

P. B.

At first, i have found the flat from the chase apartment company for my family to stay for a short term until my graduation, and the flat was extremely beautiful than the picture that I saw on the internet. Moreover, the landlord offered me a good price when i decided to stay in the flat for the whole year, and he also helped me with any things happen in the house as well as contact the storage for me to put my stuff during the summer. Finally, they will answer or respond you message as soon as you notice them the problem in the flat, I have lived in London for a long time and this agency is the best agency that i have found. Many thanks for your help.

G. G.

It is a really great agency. We have rented a flat near the Euston station for one year. The flat has a good location near UCL and is clean. The people in the company are really helpful and trustful, especially Ricky and Michael, they are both nice guys. We enjoyed the time living there and thanks for the help from chase apartments.

S. S.

We have found Chase Apartments to be very professional and loyal as a business partner for our client’s in providing an impeccable service at all times which has endured a good working relationship for many let’s in Central London.

G. C.

I renting with chase for 3 years Michael very responsive at all time during tenancy. If I return for masters I calling him. The managing property lady Dafne very attentive solved all issues promptly :)

O. G.

When looking for a flat to rent in London this month, our agent, Mario Andrés, was super helpful and friendly throughout the process. Highly recommend him & Chase Apartments!

Y. M.

I am renting with Chase. Really professional and friendly! Everything gets done fast and they are a great help whenever I need something. Ricky is the best, thank you for everything!

b.

Guneet and Ricky are extremely amiable chaps whom I am more than happy to recommend. I have rented 2 apartments from Chase over the years and each time they have gone above and beyond the call of duty in making my stay a pleasurable one.

K. A.

As a previous tenant of chase, I’m more than happy to recommend them to anyone. These guys treat you like family, and any of your requests will become their main concern. I’d be going to them with my eyes folded anytime I need a flat.

K. D.

Rented with Chase Apartments from their Serviced Apartments. Rented with them twice from their flats in Birmingham and central London. Both times were perfect. Lovely flats, great location, cheap price and great service. I will definitely rent from them again when in town.

D. L.

Recently, during our holiday to London, we organised to stay in an apartment on Gloucester Street through Chase Apartments. They were very responsive in meeting our needs and professional in providing all the required information prior to our arrival. As described in the Airbnb listing, once we climbed up to the top floor apartment, we were impressed to find a modern, clean and comfortable place to call home, during our stay. The location was amazing, right around the corner from Marylebone Station, it was so convenient to complete day-trips to Stratford-Upon-Avon and Oxford from here. Its central location made it ideal for tourist attractions like Baker Street, Madame Tusauds and the British Museum. I'd recommend these apartments to other London holiday-makers and return there myself one day. Thanks Chase Apartments!

H. K.

Rented a flat for 2 years with chase apartments. Move in was efficient and easy, and Michael was very helpful. Kinga who helped me with my check-out was quick to answer any questions and facilitate the deposit return without hassle. Overall a pleasant and easy experience.

Y. Q.

This is the best real estate agent I have ever met. They found a staff who can speak chinese to help us when they konw we are Chinese. They really make every details prefect to help us to move in. If you need to rent a house, please choose this one. Best service, wonderful apartment, good price.

J. D.

I worked with ricky and Michael for the past few years aupporting their furniture requirements. Always a pleasure to deal with. Also secured lettings for friends and clients who mentioned a hassle free and well rounded letting agent. Highly recommended for sourcing suitable property in prime locations!

J.

Its been an absolute delight working with Chase Apts. Guneet consistently goes out of his way to ensure that all tenant needs are addressed, something i have found pertinently rare. He takes great care of his properties and is remarkably responsive to any emergency requirements or repairs. Very easy to communicate with and generally considerate. Look forward to continued patronship with Chase.

A. E. C.

Ricky and the Staff at Chase Apartments are very experienced; they have in-depth knowledge of the property market and they know how to manage properties succesfully. From a rental persective I have always reccommended - and I will do in future - this firm to any investors needing their apartments to be rented out. Repeat business with landlords proove their expertise!

S. C.

We recently sold a flat in Grosvenor Waterside through Chase Apartments. The deal was quite difficult from the beginning due to different external factors (including Brexit in the middle) Mike managed the situation in a very professional manner keeping us and the buyers always on the loop with things and acting as a really good goal keeper. The outcome was very successful and both us and the buyers came out with a very good deal.

R. P.

Very pro-active service provided by the Chase Team! Would recommend them if your looking for your property to be managed. Very please with their high standard of service and customer support & communication.

I. B.

Very happy with the service provided by Chase Apartments - in particular Michael and Ricky. They are attentive and quick to respond to my queries. They are also honest, knowledgable and have the ability to get the job done.

v. s.

One of the best estate agents my family has ever used. Really reliable- straight back to you with lots of local knowledge and information. Fantastic backup during the buying/selling process. We are delighted to recommend Guneet

F. H.

Rented an apartment through Chase Apartments for 6 months. Michael was very helpful in finding the apartment for me and was also very helpful when I moved out. I can highly recommend.

n. f.

We rented a property which was managed by Chase Apartments for 2.5 years. Both Ricky and Michael were extremely helpful throughout the duration of our tenancy. Thanks guys! - Sonia Figol

L. Y.

Was been told by the previous agent Marsh & Parsons that the flat I was going to move into in 7 days had an illegal occupier who refused to move out during lockdown, so I had to search for another flat ASAP and luckily I found an amazing flat from Chase Apartment. They are very quick responsive and easy to reach, within 2 days I received a video, did a viewing, made an offer and finalized all the paper works with the help from them. Have moved into my new apartment for nearly 1 month now, nothing to complain :-)

C. C.

The staff were very helpful and they had some great rental options. I would recommend Chase to anyone looking for rental apartments in Central London.

B. F.

I bought my 3 bed house with Chase, they were very helpful, the guys were attentive to my families needs and helped us get a house we really wanted. Great customer service and very professional team.

T. C.

Chase was recommended to us and Mario was great to work with; he helped us find a flat quickly in our desired location near the City.

N. A.

Just the loveliest flat! Ricky and the team helped us with our flat in Central North London. The location was perfect, the price was right and the place was lovely. And they still painted and decorated it for us! Easygoing agents with a personal touch.

M. I.

The location is just nice ! Next to the famous Fish&Chips (The SeaShell of Lisson Grove) **must try the calamari! 5 mins walk to the Marylebone subway and train station (2 stops away to Bicester Outlet. The place is just nice !Clean and cozy for 7 of us and two bathroom is convenient. Tesco is just opposite and kitchen provide most of the stuff we need! Will definitely stay here again next time we going to London !!Thank you Sean!!

g.

Exceptional service throughout, highly recommended. Guneet understood our needs and quickly found us the perfect property. Thank you Guneet!

H. Y.

Found a lovely flat in London with Chase. Easy to contact and we didn't have any problems. Will recommend to anyone looking for flats!

G. C.

Michael and Ricky at Chase found me a lovely flat and negotiated the price with the landlord. They were also able to accommodate evening viewings at short notice. Thank you for finding me a great place.

S. M.

Excellent service and professionalism by Gunet .Gunet was sincere and helpful from the beginning to end. just the type of person you need when you looking your first place .He was flexible with timings and availability when i request to visit the properly for the premier league players Serge Ngabry (Arsenal ) and Aly Cissokho ( Aston - Villa) at the week end . He gives us the best flat in heart of birmingham city centre with an excellent view and good facilities . would definitely recommend .

H. Z.

I'm so grateful to move into a nice flat during the lockdown. Very pleased with the performance of Nevila & Kinga who assist in the move, especially in this difficult time.

M. F.

I rented off Chase Apartments for over 2 years and never had a problem. they resolved any issues quickly and were extremely helpful throughout my tenancy. I would recommend them to anyone who is looking to rent.

L. Y.

I am very happy with the service provided by Chase Apartments - in particular Guneet. He is friendly, helpful and efficient. Highly recommend him.

T. S.

Previous tenant. Chase have always been professional and responsive with me, no issues at any point during the tenancy.

C. R.

Guneet was super helpful from the start and made the whole process run smoothly. Would definitely recommend Chase

j. m.

Great experience with Chase - Guneet responded very well to all our enquiries - first class apartment rental company

N. P.

We rented an apartment in South Kensington with Guneet and everything worked. He was always helpful and attentive with us. It was a very positive experience.

C. C.

Efficient, helpful and prepared to go the extra mile to get things turned around quickly. Both Nevila and Kinga have been exemplary in organising the letting.

I. M.

very home welcoming atmosphere. best way to start your new life outside your country. Helpful, warm, getting close to your side is something you wish when coming from different culture.

B. A.

Micheal was so helpful and kind. He take care of from the first day and helped me to find the perfect apartment.

M. a.

Easy and reliable to deal with . Ricky was great with clear communication right from the start. The service was prompt and efficient . I would recommend them .

V. C.

Michael was very helpful with getting a tricky sale to completion, always checking in and willing to help - Thank you!

N. A.

We have been renting our apartment from Chase for almost 2 years. Their management service has always been excellent and speedy in their response. All their staff are very kind and attentive. Highly recommend them!

S. R.

Chase have been friendly, helpful and efficient during the period of time in which they managed the property I rented through them.

E. L.

Very professional team and great flats.We were super welcomed and everything was excellent! The locations is perfect, house is very clean, tidy and modern. Highly recommended!

C. C.

Pretty good, easy to get in touch and the apartment is in a very good state. Have not really encountered any problems so far. excellent experience I must say.

W. R.

This place was absolutely amazing! Very conveniently located. In addition, just right around the corner from restaurant, pubs, and night clubs. This is definitely a gem.

k. S.

I was really happy with the service. The apartment was arranged really fast and Mario was very responsive to any questions.

J. C.

Very helpful, friendly and understanding. Seamless interactions both before and after signing lease. Highly recommended.

K. N.

Enthusiastic and Professional! Very pleasant experience indeed!

D. C.

had a dispute with agent but it was fairly resolved in good time

T. L.

Great places and wonderful service from staff. Always helpful and efficient.

J. R.

Very helpful and pretty efficient. Understand the rental market .

Z. T.

Michael helped me let out my apartment during this difficult period with relatively dull market. He was very responsive with any question I had and provided me with lots of feedback and advice. He also managed to find me a tenant quickly and helped me avoid a long vacancy period. Highly recommended.

j. b.

very good

B. H.

Responsive, accurate & helpful.

D. V.

Highly recommended

k. p.

Well this review goes specifically for Mario; one of the agents of this fabulous team who very patiently gave me time to choose the place where I wanted to live; but not only that! Because as we progressed with the process, many complications were added...by decision of the owner of the property, but my dear Mario, as I mentioned before, I cannot hear that he has fulfilled his task better even though I had already given up, he was very attentive to everyone. the details and for that I am very grateful... now I am in my new ambitious apartment; in an unbeatable location and very happy!! Thanks Mario and thanks to the Chase apartment team!!

J. L.

I lived in an apartment in a good location in the city center for a year. The building's furniture is old, but the location of the apartment is very good.

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J. S.

Initially I chose to go with Chase Apartments because of Mario's calm and assured demeanor coupled with the brilliant service I received from him. I was not disappointed. He rented the property in very quick time. The good service continued into the management of the property by the consistent consultation and feedback I received from Deena I would not hesitate to recommend the services of Chase Apartments.

M. L.

K. G.

M. A.

T. C.

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A. M.

We had rented a studio apartment in Westminster through Chase Apartments. We found them to be reasonable and communicative across the duration of our association. We were also fortunate to have a wonderful landlord who instantly resolved a few urgent repairs with some of the furniture when we moved in. Our stay over 1.5 years was comfortable and moving out checks were conducted by the landlord herself. We had to follow up a couple of times for the refund, but Chase remained communicative and refunded the full deposit amount. Would be a pleasure to deal with them again in future when we move home next.

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