Reviews of Ernest-Brooks International - Canary Wharf Estate Agents. (Real Estate Agency) in London (London).

Ernest-Brooks International - Canary Wharf Estate Agents

392 Reviews

380 Comments

Real estate agency

Real estate agent

South Quay Building, 77 Marsh Wall, London E14 9SH, United Kingdom

Description

Information of Ernest-Brooks International - Canary Wharf Estate Agents, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Ernest-Brooks International - Canary Wharf Estate Agents

Reviews of Ernest-Brooks International - Canary Wharf Estate Agents

J. F.

I rarely write reviews but i felt I needed to. Craig is the best estate agent I have dealt with. From start to finish he was detailed and honest a very rare quality these days! I would not hesitate in recommending Craig to anyone knowing he would do a fantastic job. Well done Craig, look forward to dealing with you on the next one!

R. B.

I worked with Craig Kelly on my property search and can’t speak highly enough of him and Ernest Brooks. Craig took time to fully understand my requirements and only actively sought to show me property that met my needs. I always felt he went above and beyond in trying to accommodate and support my search. Having seen how hard he worked I am now looking to sell a property through him as I have no doubt he’s the right person for the task. A super guy who was there to support every step of the way!

R. E.

I am a first time buyer and was quickly able to view and make an accepted offer on a property with the help of Oliver at Ernest-Brooks International. He was able to advise on the process and was very flexible with viewings to help me find a property I liked. Recommend them 100%

N. L. T.

I worked with Zhiqi to look for a property and she is the absolute champion! I personally worked with multiple agents before but nothing compares to her. She responses within minutes with all the details/photos/brochures about the properties and cares about your personal taste. She even explain to me how mortgage works or why an option is a good investment. Basically, you don't have a lift a finger! Highly recommended

R. K.

I recently worked with Ernest Brooks through searching for a new property. I was provided with extremely professional and high quality service from Klaudia who made the entire process stress free. I've worked with several agents previously but the service I received here for any queries or support with any issues was by far the best. Many thanks to Klaudia again for making the process as easy as possible.

I. B.

My partner and I have been trying to buy our first house together for months now - so, naturally, we’ve interacted with many real estate agents. Until this day, none have been better than Anthony Dorr. Since we had our first viewing together he was respectful, well prepared, kind and reliable (which I must say is extremely rare from the experiences i’ve had). I will absolutely recommend Ernest Brooks to anyone looking to buy or sell property (with Anthony as an agent in particular). 10/10

C. S.

Our lettings manager, Jason Ung, was friendly and informative. He was approachable and efficient in the entire process until handover. Cannot fault. I would suggest however to the company that they make changes on the reservation agreement to be more confidential - we provided confidential information (e.g. salary on employee reference letters) during the signing of reservation agreement and these confidential info were shared with all the tenants. Considering that the property is an HMO, it would be better to not share,

H. A.

I would like to give a special thanks to Caitlin Villar who has been incredibly helpful and supportive. She is professional, efficient and friendly. I am very appreciative of how easy she has made the whole experience. Would definitely recommend her support to all.

m. B.

Thanks to Michael for the level of service that he provided to ensure that I was able to secure my new flat in the Barbican. He was the epitome of professionalism throughout my time working with him, ensuring quick responses and answering any queries that I had along the journey. I have worked with other firms in the past, where you are having to deal with the typical wheeler dealer lettings agent, but this was different, it was a seamless experience from beginning to end. I would highly recommend Michael and the team at Ernest Brooks International

H. F.

The words..... 'Estate Agent' normally sends shivers down your spine. That was certainly my experience with the firm I used prior to Ernest Brooks International. I want to shout from the rooftop about this company! Here are a few words to describe my experience. Honest, Professional, Helpful, Kind and Empathetic. They made me feel like I was their only client. Particularly want to sing the praises of Samantha and Paul. They sold my flat within a week, and really helped progress the sale through to completion, having to mitigate it all through a pandemic. Honestly if you have a property to sell in London do not use anyone else!

M. K.

This is the first time that I bought UK property. It was very impressive to have Mr Craig Kelly, the New Homes & Investment Manager from Ernest Brook help us close the deal very efficiently within two days. Craig responded to our questions swiftly. Craig’s professional advice and information is especially crucial for me as an oversea buyer. I would definitely recommend my friends and relatives to approach Craig and seek his support for buying, selling or letting their properties. Thanks again for Craig’s assistance in the buying process!

Z. W.

Bought a buy to let apartment and furnished it through Ernest Brooks Interiors, really good job and easy from the start, saw a proposal with the floor-plan / space in mind and when installed received photos and a report from a property manager. Would certainly recommend, good price hassle free service from buying off plan to furniture a tenant and rental income, couldn’t as for an easier process. Thanks to Craig Kelly from new homes, Maj from lettings who also did the furniture package for us and Gabby the property manager! Thank you all!

P. T.

I would definitely recommend Ernest-Brooks International. It was a pleasure working with Patrick Backos. I felt he is a very client-motivated consultant. He does not drags or delays things. One of his greatest asset is the ability to communicate very well and regularly to make the property buying less stressful. He was very accommodating when scheduling the date and time for viewing for our convenience. It was good to see that he had a deep understanding of the local area and the property. He has been very swift in providing answers to all our queries related to the property that helped us decide to buy the awesome property he showed us.

T. P.

Zhiqi has been fantastic during the property buying process. Very professional and efficient. I have felt incredibly well looked after as a customer. From the start he has been really responsive and I’ve had all my questions answered. Overall a great experience :)

A. M.

Had the pleasure of dealing with Dan and Ernest Brooks recently. Was left thoroughly impressed with both the accurate valuation from Dan and the professional service that was provided. Would happily recommend!

H. C.

I had an extremely positive experience of viewing a London property. Property consultant Edward Hughes delivered such professional service that provided me with all of the information I needed. He made me feel really at ease during the viewing to leave room for me to take my time and process my thoughts and considerations. Excellent follow-up service and very responsive communications. I would highly recommend him and the company to anyone who is interested in exploring any possibilities for investments or their future homes!

V. S.

From start to finish Oliver’s help and responsiveness was memorable in every way. I did appreciate his honesty (which, truth to be told, is quite rare with most of the agents…) He was also very responsive. He was able to respond to my questions even after hours. In addition, he did put me in touch with members of his team/ other agency departments very promptly, as required in the circumstances. I was very happy to deal with Oliver and glad to recommend him to any prospective clients. Many thanks, Oliver, and hope to deal with you in the future. All the best!

G. H.

Anthony is an exceptional estate agent. He really went above and beyond to show us properties which met our specificiations. We were blown away by his knowledge about each and every property, including the local area. He made us feel at ease and we were very impressed by his personable nature. Although we found our dream property with another estate agency, we were sad to not have the opportunity to continue working with Anthony - he's a special one and a wonderful representative of Ernest-Brooks International.

M. C.

Maj and his team were amazing! We put our home on the market and it was sold from start to finish in under six weeks. I was under a strict time scale and the team pulled out all the stops to ensure they delivered! A very high standard of service, great communication throughout. I would definitely use Ernest Brooks in the future!

N. C.

Was very impressed from my dealings with Oliver (Sales team), who was professional, responsive and a real pleasure to deal with. As a result, I came back to him with further business and had the added pleasure of working with Hallam and Phoebe, amongst others, who altogether made a great team. The quality of the service, quick turnaround and customer experience I received was worth the price.

G. L.

Can't believe I had never used this company before this. Recently moved into the most perfect property and couldn't be happier. Phoebe did an amazing job helping me, great communication which is difficult getting anyone in the property industry with how competitive it is at the moment. Phoebe got back to me quickly with any queries i had and understanding due to the amount of properties and estate agents that have let me down in the past. Just a very professional company and would recommend asking for Phoebe if your looking to move.

M. D.

I would like to give a huge shout out to Michael for his professionalism and unwavering support in our search for a flat. His guidance and expertise throughout the process were second to none in finding us the perfect home to meet our exacting standards. I would highly recommend Michael at Ernest-Brooks International to any family, friends and frankly anyone who would listen! Huge thanks again to Michael - we are saying cheers to you whilst popping champagne in celebration of our new flat!

M. W.

I would like to give special thanks to Michael for the level of service that he provided to ensure that I was able to secure my new flat in the City. He was the epitome of professionalism throughout my time working with him, ensuring quick responses and answering any queries that I had along the journey. It was a seamless experience and if I were to move again in the near future, Michael would be the first person I would approach. I have worked with other firms in the past, where you are having to deal with the typical wheeler dealer lettings agent, but this was different, it was a seamless experience from beginning to end. I would highly recommend Michael and the team at Ernest Brooks International, kudos to you!

T. M.

I had an extremely positive experience of viewing a London property. Property consultant Michael Logue delivered a professional service that provided me with all of the necessary information I needed. He made me feel at ease during the whole process and guided my wife and I to the perfect flat. I would recommend Michael and the team at Ernest Brooks International to anyone looking for a property. Many thanks Michael!

s. b.

very professional and dedicated throughout the process of renting my flat in Providence tower. It was during the extreme covid-19 period and they took the helm and ran with it. Great responsibility and great outcome. thank you Jason for showing us this flat and Gabby who does the management with it! Both superstars

L. D.

I would like to thank Michael wholeheartedly. We are incredibly happy with our new flat, and were very impressed with the professional service Michael provided from start to finish. He was able to respond and guide us through the process seamlessly and would recommend Michael and the team at Ernest Brooks International to any of my friends/family and acquaintances who were also looking to move. Thank you Michael!

G.

I’ve been with Ernest-Brooks ever since my first buy to let investment. They’ve made the whole experience of being a landlord a breeze. I trust their advice and know they are there to look after my best interests. Thank you to the whole team especially the property management ladies, Gaby is literally on my speed dial :) I would recommend Ernest-Brooks without any hesitation.

M. M.

I have been a client of Ernest-Brooks International on both the buyer's side and the seller's side. In both instances, They went the extra mile helping me achieve my goals. When I was buying a house, they spent time finding the perfect fit for my lifestyle. When I was selling a house, they gave me good information and advice and made the process less stressful during a very difficult and emotional time.

H. W.

A HUGE thank you to Patrick Backos for helping me find my new home. From the first viewing through negotiation and offer accepted, Patrick was incredibly kind, helpful and kept me in the loop at every step. He was very easy to work with and trustworthy. Thanks again, Patrick! (And thanks to Oliver who also helped out with one of the viewings!)

K. C.

Anthony was a very personable estate agent who showed us around the property. We made an offer on the property. He answered all our questions and progressed the sale on a timely basis. He seems like a good and honest guy which is not always a common quality in this industry. Would recommend.

A. Z.

My experience with Ernest Brooks was fantastic from my first contact with Radyah, our lettings negotiator. She has been super helpful and responsive and helped us secure a fantastic flat in the area. I am very happy with the help in finding my flat and negotiation on my behalf. I would definitely recommend Radyah to help anyone searching for a flat in this area!!

G. M.

Oliver has been of great help with my buy to let property search. His knowledge on property market was quite helpful. He was also very responsive. He was able to respond to my queries even after hours. Happy to work with him again! Best - Gaurav.

E. P.

Further to the previous comments I made regarding how pleased I was with Ernest-Brooks for the purchase of a property in Millbank Quarter, the followed up process of conveyancing to completion of the assignment deed went just as well, it was professionally handed by the Sales Administrator, Ms Caitlin Villar who was very proactive and responsive in providing every assistance till completion. Thank you, Caitlin. Very Impressed with the Service Provided Contacted Ernest-Brooks London and spoke to Mr Craig Kelly, Manager of the New Homes & Investment about a property in Millbank Quarter advertised on the website, made an offer; he contacted the overseas Vendor and subsequently came back to me the following day conveying the Vendor's comments and gave me a suggestion of an alternative offer which I agreed. This was conveyed back to the Vendor and a few hours later, he came back to me and informed that the offer has been accepted, this he followed by sending me in writing a formal offer clearly stating all other requirements for me to fulfill. I subsequently went to meet Craig in his office and handed over all the required documents and the reservation deposit payment receipt to complete the purchase offer. This is now handed down to the Sales Progressor who will progress the file through to completion. All this was completed in 2 days. I am most impressed of the efficient and professional service provided to me by Craig and his prompt action in handling the matter. Thank you, Craig.

C. G.

Ernest Brooks gave me an extremely positive experience. Phoebe delivered such a professional service and provided me with all the information i needed. From start to finish Phoebe's responsiveness was memorable and I would highly recommend her to any future clients.

A. C.

Oliver has been a star! Very professional, efficient, managed to obtain a good deal where both parties were happy. I recommend him and this agency in the future.

A. C.

Maj and his Team has helped me find some great investments within the last 12 months. I have now instructed EB to also manage 2 of my apartments in London which I am very happy providing a fantastic service at all times. I would recommend to my friends and family - 5 stars!!!

S. J.

Amazing quality of service and communication. Ive been dealt by Michael - who was extremely helpful and supportive , He listened to all my requirements and solve all the problem . Would definitely recommend Michael and his team to others.

J. H.

Really impressed with Ernest-Brooks set up, had a very tight window to move and get settled in, everything was handled with urgency which makes the whole process less stressful. Special mention to Jason who helped me quickly sort out a mattress / bed issue that was causing me agg! Felt valued, so thank you guys

T. S.

Their team makes buying or selling a home easy. They proactively guided us through the entire process step by step and they were super responsive to all of our requests. They went above and beyond the call of duty, in my opinion, even helping us to repair (and renovate) the home that we were selling in order to maximize our selling price.

k. c.

Gabriela Bowman has supported me with my properties for almost a year now and she has always been super reliable and super effective in resolving all issues, property or tenant related, with the same professionalism and always economically. Cannot recommend her enough.

F. A.

I would not have found my dream flat without the help of Maj and for that reason I cannot recommend Ernest Brooks enough. I was a first time buyer so needed constant guidance from start to finish and throughout the whole process, nothing was ever too much to ask for, even replying to emails and calls late at night. I spoke to many other agents beforehand but from the first call with Maj I trusted only him and now he has proved why I wouldn't put business elsewhere. It's true when they say leave it to the professionals because he knew exactly what I wanted after one conversation so I really cannot thank EBI enough.

D. C.

EB are extremely professional with managing the sales of my property, I have a small off plan portfolio and sold four units from them now out of Canary wharf office, mainly deal with Craig Kelly he never promised something they could not achieve and constantly kept me up to date with the sale progress.

D. K.

Highly recommended! We liaised with Jason Ung who was very professional, offered us really helpful guidance and advice during the process of renting a flat. Jason was more than willing to recommend a lot of solutions and it was a pleasure dealing with him.

E. C.

It has been a pleasure working with Gabriela Bowman. She has always been efficient and professional when managing my property. Gabriela is a great advise on all kinds of matters property related due to her extensive knowledge of the business.

W. H.

Best experience I have had working with a realtor. They did everything they could to make it easy for us. They respond to phone calls and emails timely and were extremely helpful and pleasant to work with. I would definitely hire them again.

1.

Great experience with Maj and his team who have restored our faith in estate agents. Approachable throughout the process and assisted in co-ordinating with the solicitors and brokers. Continued to assist after the sale with our purchase even when not required. All round brilliant service.

M. C.

I have been blown away with the level of service I have received from Ernest Brooks Canary Wharf branch. Maciej was extremely helpful, he paid close attention to detail of what we were looking for and tailored our viewings to ensure we found our PERFECT first home. I would highly recommend!!

V. D.

Me and my partner just got our first place together and Jason made it SUCH a smooth process. He was so patient and understanding and responsive! Definitely couldn't recommend him enough. Thank you so much!! Couldn't be happier with the service

T. M.

Maciej at Ernest brooks was fantastic finding a property which met my very specific needs. Always kept me up to date and provided a friendly and professional service. Recommended for anyone who is looking for properties to rent

S. P.

We have recently rented an apartment managed by Ernest-Brooks and are very pleased with the service we received. Specifically, Radyah and Gabriela have been professional and responsive to all our requests and queries.

R. B.

Olivia Shenton-Sharp has been our agent for the property we are purchasing. She has gone above and beyond at every opportunity, taking phone calls, progressing our offer and making the process 10x easier. She has such great customer service skills and we've been so impressed by her. I've had many interactions with estate agents and this is one of the best I've had. Thank you for all your help in our offer and acceptance and we would highly recommend using this agent

l. L.

Update: we just completed the purchase of our property today. Samantha and her team are the best advisors I could imagine. She is so responsive, hard-working, and professional. We had a lot of problems and difficulties during the process, Samantha was always there for us and provided the best solutions. I really like her and she earned my trust and respect. Elliot and Craig are very professional and responsive. They did an amazing job, helped us buy our first property in UK. The negotiation process was difficult but they helped us get a good price for a really nice unit. We are happy to work with them again - hopefully soon!

L. S.

On behalf of my partner Josh, I would like to thank Maglin for all the hard work she contributed towards our property purchase. We could not have got there without her.

M. M.

A great team. I had the pleasure of working with Craig Kelly on a recent purchase of a new build apartment in London. Craig was very knowledgeable about the London real estate market, current market conditions and was honest about the valuation. Unlike many real estate agents there was no hard sell attitude and I felt that Craig was looking for a win-win for all parties. The entire team at Ernest-Brooks were very helpful. Craig and Samatha oversaw the entire process and I was able to move from offer to completion in a short period of time without any issues. I would not hesitate work with Craig on another purchase. Keep up the great work!

G. P.

The words..... 'Estate Agent' normally sends shivers down your spine. That was certainly my experience with the firm I used prior to Ernest Brooks International. I want to shout from the rooftop about this company! Here are a few words to describe my experience. Honest, Professional, Helpful, Kind and Empathetic. They made me feel like I was their only client. Particularly want to sing the praises of Samantha and Paul. They sold my flat within a week, and really helped progress the sale through to completion, having to mitigate it all through a pandemic. Honestly if you have a property to sell in London do not use anyone else!

S. Z.

My experience with Edward was amazing! He has always been so responsive to messages, emails and very helpful with all the queries I had.

T. C.

Maciej has been an absolute delight to deal with. It was my first time renting my flat in Canary Wharf. Maciej was very professional, patient and answered all my questions. I would definitely recommend Ernest Brooks.

L. R.

Michael and Radyah were alongside me through all of the process. Very quick responses, they would answer me off-hours and would work overtime to secure I would get answers! Finally got a flat thanks to them.

J. P.

I have sold my property through Ernest Brooks after receiving a recommendation from a friend who had used them before. They had advised on the right price, gave me the best experience and were honest the whole way through. A set of rare traits in the City of London. I won't hesitate to use them again. Kudos to the CEO for building such a fine and honest business.

K. C.

My first point of contact with this company was with Paul Curtis, he has been on the end of the phone whenever I needed any help or advice. An invaluable source of support and knowledge. His team, John, Emma, Olivia and Patrick were always fabulous, professional and enthusiastic when showing my house. I would highly recommend them.

A.

The whole process was smooth and quick, thanks to the great service Ernest Brooks provides! Sultana and Phoebe were particularly very helpful :)

F. D.

We have had a very good experience working with Oliver Gates, an extremely professional, helpful and responsive agent. He fully understood what we are looking for in a property and has been fully supporting our search from day one. Highly recommend!

L. W.

Amazing experience with Jason, so responsive, kind and professional from day one! We’re still on the hunt for our dream apartment, but he provided alternatives for us to consider, and proactively helped us in every way during the process. Highly recommend Jason to anyone who’s looking for a place to stay :-)

t. h.

My agent was called Oliver and was such an amazing person! Very professional and patient to all the thousand questions I had. I am definitely a happy client and super recommend getting in touch with them if you are looking at buying a place.

K. V.

Our experience with Ernest-Brooks was amazing. Jason, our agent, was very helpful, responsive, transparent and really helped push the deal to closure. Joanna, our Property Manager, and her team were very helpful and transparent in our onboarding process. The handover was very professional. Both Jason and Joanna answered every question we had and were patient through the process and were factual.This was our best experience in our time in the UK.

P. G.

Anthony was a thorough professional, readily responding to every query we posed. We would happily recommend him to other home buyers.

Z. Z.

I recommend Ernest-Brooks to anyone wanting to go through the process feeling supported. Maj at Ernest-Brooks was the most professional, patient, and personable I have ever experienced. From a great valuation to an understanding of the fluctuating market, they guided me through a painful experience through constant dialogue and support. There is no other like them!

J. D.

Maciej has been outstanding! He listened to all my requirements and gave some fantastic options. We have now moved into our perfect apartment and are over the moon with the service provided. Would definitely recommend Maciej and his team to others.

D. F.

Gabriela Bowman is a pleasure to deal with, previous experiences taught me how tough can be to manage your own properties, there are so many aspects that can be underestimated. Ms Bowman seamlessly took away all handlings from start to end, renovation planing, compliance, building management, I’ve felt like I can finally have some peace of mind.

L. O.

Highly recommend. Great agent, very professional and Emma was always friendly and responsive and got me a good offer within a couple of days. Different agents could learn a lot from Ernest Brooks. Thanks

D. T.

Kudos to the CEO, a tight ship. Worked with Elliot Rainbow on a land deal and Craig Kelly on various investment purchases – these guys run a tight ship!

S. X.

Oliver was great in helping me secure my recent purchase. He has acted responsively and professionally. He was able to help me pushing for a good price and speedy completion.

c. s.

Gabriela Bowman has been my main point of contact at EBI, she has managed my properties effectively, I must say she’s knowledgeable and thorough with my renovation requests, as well as ensuring budgets have been adhered to, our handlings have always made me felt at ease! Thanks for everything.

K. Y.

Thank you Anthony Dorr and Ernest-Brooks team. Really happy with the professional service from viewing to handling the offer. Anthony was brilliant in showcasing the property and taking us through it. Answered every question in full detail and was honest and practical. Handled our offer approach really quick and we were able to get an offer confirmation in just a few hours. Really happy with the service and cant recommend enough.

A. L.

So satisfied with the service provided by Jason. He was so responsive and kind, assisted us on renting patiently. Recommended:-)

A. K.

Ernest-Brooks International have always been able to help us with our property search, we have now managed to purchase 3 flats in London from Maciej who is always very helpful and available on the phone at anytime to answer any of our questions. I highly recommend EB who may need assist with their property needs.

d. c.

I’ve dealt with Gabriela Bowman for the last year, she’s always been efficient in communicating clearly my tenants and property needs and how to get them resolved in the most cost effective and prompt way! So glad my properties are in her professional hands.

J. S.

Elliot was always clear and communicative making the process easy, he understood my needs and he is just generally a very nice person.

K. L. T.

I had an incredible experience with Mr Yujin Ee from Ernest-Brookes who was not only professional and knowledgeable about the real estate market in London, but extremely friendly. I felt completely at ease talking through all my specifications for my new apartment and he delivered spectacularly! Flawless service! 10/10 would definitely recommend!

V. M.

My main point of contact has been Gabriela Bowman, my experience so far has been very positive, proactive responses to matters with my property, I’m glad I can trust her decisions.

E. “. I.

Very happy with the service and the range of options I was shown. The agent I worked with was Oliver and he really put in a lot of effort to show me relevant properties and take me on viewings. I would work with Ernest-Brooks again.

M.

Recently completed the sale of a property through Ernest-Brooks. Samantha was truly a breath of fresh air and always available, promptly responsive, and helped through the selling process. The team did a good job of finding a buyer and provided a few options for me.

X.

A wonderful purchasing experience with Emma. If you want to buy or sell any properties,you shouldn't be hesitate to call Emma Draper at once. She is a helpful and responsive consultant with no doubt.Not only is she providing all details for buying process,but also she concerns about aftersale service like furniture ordering and so on. I am delighted to get her top notch service during the whole process. Many thanks.

p. o.

Very good experience with Maj at Ernest Brooks (Canary Wharf). He was easy to get in contact with and keep me updated at every stage. Would use this company again in future.

Y. S.

Samantha is the best sales progressor that a seller and a buyer could ask for. Sam, Elliot, and Anthony were friendly, professional, and responsive. At times my transaction ran into difficulties and each time Sam and team were able to hear the views and needs of all parties and suggest a pathway forward. At the end the transaction was very time-sensitive and Sam was chasing third-parties many times, often having to hold for hours on the phone, only to get a response and to progress the transaction. It has been a great pleasure working with Sam and team and I would really recommend their service.

B. S.

My agent was Phoebe. She was very helpful, responsive and honest. I am very happy with the professional service I received from her. I would definitely recommend.

n. h.

I reached out to Anthony for help regarding my house search a couple of months ago. My experience interacting with him has been outstanding. Anthony was very responsive and pro-active. He would arrange viewings for me and update me ASAP without any follow up. He would reach for the viewings before time and would be happy to show me around, not just the proposed property but the nearby areas, discuss patiently with me and answer all my queries and not rush out for the next customer viewing. IF he would not be able to answer any query immediately, he would make sure he finds the answer and respond later. What I liked the most working with him was he was flexible and accommodating according to my schedule. I am a working professional having only weekend to spare and Anthony would even give time for viewings on Saturday and Sunday and in any area where Ernest-Brooks would have their property available in, something doing which other Estate Agents would hesitate a lot. I was looking E16 , E15 and he showed me up properties in both areas. He would understand my requirements and call up even months later to check if I am still searching, as a property has shown up matching my requirements. Lastly, after I found a property, he still offered to help me with any further queries and help required. Really grateful to Anthony for helping me out with my Property search. I would recommend Anthony and Ernest-Brooks for their extremely professional customer-centric behavior.

J. H.

I recently sold my apartment in SE London using Ernest-Brooks International. I used them because I hoped they would bring in some potential buyers from abroad as well as UK based buyers and so increase the chance of a quick sale. I initially put the property on the market in the Autumn of 2020 and only got a couple of viewings. I took a break over Christmas and went back on the market in February and sold within a week. All viewings were by UK based buyers and no one from overseas. Once the sale had been agreed the follow up service was excellent (Samantha) from agreement right through to completion. So a star lost for a disappointing number of viewings. But after a buyer had been found it was definitely a 5 star service.

D. D.

Miss Bowman has managed my property portfolio and so far our handlings have always been smooth, she’s very responsive, efficient, and keeps me updated on legislation changes, hard to keep up these days!

t. b.

Gabriela Bowman is my main Managing Agent, she’s always been personable, professional and overall a great pleasure to dealt with, I am looking forward to handing the rest of my units over to her.

S. B.

Many thanks to our property manager Phoebe who helped us more into our new home with a stress free experience. Will definitely be using Ernest brooks again

S. T.

The agent who help us is Mr. Craig Kelly, he is a very professional, helpful and responsive agent. He patiently advise us during the negotiation and he response quickly. 100% recommend to other.

J. J.

I've been extremely happy with the service, especially as expat coming to London. E-B guys, I was lucky to work with Jason, were able to arrange an apartment viewing very quickly (in a matter of hours if I recall correctly) in the building I wanted according to all the mentioned criteria . Again, as an expat, it has been very helpful to have E-B agent guiding me through the process of making an offer, validating the references etc. in the shortest time possible (as I had to still go back to my country of origin). E-B agent was also very direct in communication with no attempts to stretch contract length, price etc (which I actually experienced with other agency), but was able to suggest a good compromise with the landlord. Overall, my experience with EB has been extremely positive, I feel like I can rely on these guys as my trusted advisors in terms of my property needs and wants.

S. H.

The best property agency I've come across: and that is among the three countries I've lived throughout my life so far! Finding the suitable property was flawless with their help and the services is of utmost professionalism. I was trying to find a home after graduating uni near my future office. My property consultant Yujin Ee was extremely helpful throughout the whole process and negotiated the perfect deal with the flat owner, and also gave me a few very useful tips for getting around the new neighbourhood. My new home was handed over to in perfect condition with a full set of high quality furniture. Compared to the very bad experiences my friends have told me about renting a flat with many other property agencies, I have literally nothing to be unhappy about at all. Highly recommend to anyone finding a home in London!

d. e. h.

I’ve dealt with Gaby Bowman before, she’s always been responsive, friendly, and overall has made my experience of moving into a new city very easy, highly recommend Ernest Brooks.

J. W. L.

Had a positive experience working with Anthony during my house search a few months ago. He was really attentive, polite and thoughtful in the way he organised viewings and answering my questions that was unlike other estate agents I have interacted with. Even though I did not end up choosing a place with Ernest-Brooks I would highly recommend them.

G. C.

I’ve dealt with Gabriela, she has been very patient with all the queries I’ve had after buying my first property through EB but also handling my first tenants, I would’ve been so lost! Gaby made everything so easy for me and always pointed me in the right direction, thanks for everything so far.

C. J.

I’ve dealt with Gaby Bowman for the last year, she is my main point of contact for my portfolio needs, I must say her approach has always been proactive, professional and efficient! I feel in good hands.

C. P.

I have been doing sales for more than 8 years and I can say EB is the best and most professional agency I have worked with. Kieran is very helpful for sending the sales information and explaining all details very carefully. He has helped my client find a BMV deal at 250 City Road. My client is very pleased with the deal she gets thus proceed very fast to reserve the unit. Samantha has been very dedicated in progressing the sales and working persistently to the exchange. Elliot has been overseeing the whole sales process and provide timely help before X was holiday so my client can exchange on time. EB is absolute a 5 star agency in terms to providing the best deal in the market and assisting the client at the best they can. I won't hesitate to refer my clients to them again for future purchase.

T. P.

Maciej has been working on our family investment in West London for many years providing his Lettings & Management services. I would highly recommend EB to any landlord who is looking to rent their investments in London.

m. r.

Radyah was fantastic in helping me secure a property. She is very professional and friendly and I could not recommend anyone better to help secure the latest and greatest developments. Either buying or renting you're in safe hands!!!

C. K.

We found our perfect flat on the first viewing - which doesn't happen very often. Thanks to Michael who was very responsive and helped us with negotiating the terms with landlord, also very hands on with any problems we had. Half a month into our tenancy the customer service has been pretty good. Thank you to Joanna and Gaby for looking after us.

L. C.

Loved working with Oliver Gates and this firm. Oli and EB have been so supportive in the search process and couldn’t have done it all without their support! Do partner with this team and find the one!

l. h.

Elliot and Maciej were courteous, efficient and helpful. Highly recommended to anyone and everyone.

D. R.

I have bought two of my apartments in London from Maciej, him and his team are also managing the properties from me. I would highly recommend Maciej and EBI.

A. Z.

Mr Oliver Gates has been helping a lot during our first-home searching process. He is very patient, considerate, and truly understand what we are looking for. Many thanks for your help Oliver.

m. r.

Radyah from Ernest-Brooks helped us to find the right property to move into back in October 2020 during the pandemic. Her customer service was absolutely stellar, she really went above and beyond helping us find the perfect home during such a challenging time in our lives as newlyweds, she kept us updated every step of the way and every interaction was delightful. Radyah thank you again Mo & Tazwara. Also, Joanna has been absolutely phenomenal as she has been super helpful during our tenancy, fantastic level of due care. Wish you and the Ernest Brook team all the best.

h. p.

Dealing with Phoebe at Ernest Brooks has been nothing but a delight. She has been so helpful with any queries I had, thank you for the outstanding service.

T. O.

Great experience, very professional. Maciej has been brilliant with finding me the perfect property. Would recommend and use again.

I. F.

My husband and I had the pleasure to have our visit arranged and guided by Anthony Dorr. After having visited a few houses we can very confidently say that Anthony was the most organised, detail-oriented, respectful and attentive real estate agent we have worked with - from the 1st call all the way to our multiple follow-ups. Thank you again Anthony! Isabel and Sam

s. w.

Very good agent to rent from. Swift and clear to deal with. Was much quicker than any agent I had dealt with previously. Jason is a star at the place and was so easy to deal with

P. D.

John has been extremely helpful and very responsive. I initially queried about a different residential project in East London. But after considering my requirements and status he did refer me a much better project in a prime location. He has been very professional throughout the entire process. Can happily recommend Ernest-Brooks.

L. E.

Edward helped me with the purchase of my property. He actually recommended the place based on my budget and requirements, booked the viewings, helped negotiate the sale price and even helped with the smaller details that I wasn't sure about answering all of my questions. Would highly recommend.

T. H.

Ms Emma Draper is not the first estate agent I worked with, but is the first agent that gives me the feeling of really wanting to get a deal closed. From the very moment she picked up the phone, I can feel her passion about this job. If you'd like to get a property sold quickly, go with her. If you want to complete your transaction before stamp duty holiday ends, she is your estate agent. Keep it up Emma !

G. L.

Really pleased with the service by Ernest Brooks & especially Phoebe! Made me feel comfortable that in the future if I have any issues, it will get sorted efficiently & with great communication.

C. S.

Olivia Shenton-Sharp helped me have an offer accepted on my dream flat. From the beginning, Olivia was incredibly helpful, easy to contact, always on time and responded to my messages even way after her working hours. She showed great dedication and was fabulous to work with at every step of the way. Thank you!

X. W.

Jason has been really kind and helpful. Responsive and professional. I had a really good experience renting with him. Highly recommend.

A. A.

Maciej has helped me managed our portfolio for 5 years now. The service has always been great and I would recommend using Ernest-Brooks to anyone.

A. A.

Emma Draper is true professional and get things done very quick and thorough manner. I am in the process of purchasing my first property, Emma helped me with every question I had, and helped me secure the property. Thank you Emma and Ernest-Brooks.

J. G.

So after 2 amazing years in the flat, I have moved out. But I have to mention how great it was renting with EB! When we saw the flat, we were the first ones to make an offer - Yujin was very helpful with the viewing and all the information; Ramesh who accepted and worked out all the paperwork for the lease, got us properly settled in. He's been looking after us over those 2 years and has been more than outstanding. Any question, any issue...anything - he was there to help/support and make sure we were happy. Ramesh was always fair and honest which is rare in this field; extremely nice and friendly (with a manner than made you feel warmth coming your way, rather than deal with your enquiry and go away). I can't thank Ramesh enough for making our last 2 years so comfortable to rent.

S. D.

Excellent service & communication from Paul Curtis & Hallam Baker-Howard - I do not live in the area of E14 but needed to market a property in SE16. After making a couple of phone calls to agents in the area I was immediately filled with confidence & knew that Ernest-Brookes were the right agents for me. From the very beginning of an extremely difficult situation they reassured & guided me through, going above & beyond the service I have ever experienced with any other agent. We are now in the final stages of the sale & look forward to completion. Sandy

S. G.

Fantastic estate agency - Dan was professional, well informed & gave a prompt valuation

P. B.

Ernest brooks provided a great service and support therefore would highly recommend to family and friends. Thank you to Phoebe for all of her help, during this stressful process.

W. K.

We asked Ernest-Brooks to let out a property for us. They helped us let out the property very quickly and efficiently. Notably, Sarah Barry who has great communication skills and a great work ethic, answering my messages late in the evening..

C. M.

I have now made numerous purchases from Ernest Brooks International and super pleased with them yet again re my most recent purchase...everyone I have dealt with is proactive and professional. I have also used them for lettings too and had the same experience and will be using them in that role again soon! Special thanks to the Director for his tireless hard work in seeing my purchases through to the very end ...you're a star Elliot:) Excellent company ! I have had many dealings with them over the years and am delighted with the service the staff give. I have bought and rented properties over the years with E-B International all without issues. Special thanks to Elliot for his continued hard work and professionalism :)

R. M.

I had a few viewings with Olivia from Ernest-Brooks and she was really professional, respectful and we'll informed about the properties. It was very easy to communicate with Olivia and I'd highly recommend them.

G. B.

Jonathan Howe at Ernest brooks was very helpful and knowledgeable on the E14 area. Was easy to deal with and enthusiastic. We have secured a home with another agent now, but if it came to it would not hesitate to contact Ernest brooks and Jonathan to help with a future property search (not something i would say about all London agents).

J. G.

I have been working with Anthony Dorr to secure my first property. Anthony's dedication to his work, enthusiasm and professionalism has made the process all that much easier. I would happily work with Anthony and Ernest-Brooks in the future and recommend them if you are looking to buy or sell.

H. N.

Maj has helped me throughout our family home sale, great and honest chap. Highly recommend him and his company.

E. G.

I had a very positive and professional experience with Phoebe. Would highly recommend her for her great client-communication and patience!

P. V.

Recently went through the process of finding a new flat to rent in London, which was managed by Ernest-Brooks. The process I went through was by far the best experience I've had when moving properties. My point of contact was Yujin Ee who was not only friendly and helpful but also extremely proactive throughout the whole process. Yujin provided updates and information when relevant and I didn't once have to message/call to chase as to what the least status was, which form my experience really sets him apart. Great work Yujin!

E. T.

Gabriela has always shown genuine care for matters in relation to my property, tenants and has always provided great advice on latest property trends. Elisa

A. V.

Jonathan Howe has been our agent for buying a new flat in London, he reached out after finding my details in the company's database, scheduled the viewing really quickly to some really nice flats, was super helpful with negotiating the price on the flat, providing some useful tips and within one week we had the flat of our dreams. Would definitely recommend!

T. O.

Gabriela looks after my property investments in London, and I’m particularly impressed with how budgets are handled sensibly, also, her professionalism and impressive knowledge on compliance has previously helped me resolved matters with developers.I plan to keep dealing with Ernest Brooks in the future and have already recommended them to others without hesitation.

A. Y.

The property agents are very helpful and patient. I would say they are probably the best in Stratford area!

J. L.

Maj and his team managed to help me find a lovely apartment, I have really enjoyed working with Ernest-Brooks and would highly recommend them to anyone.

P.

My agent, Jason, has been very proactive and provided us with such great quality services. Strongly recommended!

S. B.

Jason and Radyah were incredibly helpful in my search for an apartment! They helped through the entire process of renting. Would definitely recommend!

K. C.

The agent I dealt with was Phoebe, she was very professional, informative and patient! She was always easy to reach, I would highly recommended

N. O.

I just purchased my first property via Ernest Brooks handled by Maciej who I found to be very professional, efficient and very experienced. I appreciated all his good advice regarding this property and the property market in general. I would definitely recommend his services. Put yourself in his hands and he'll take care of you.

Y. C. C.

I met Paul Curtis in Hong Kong in 2015 when I was a Chair Professor in a local university, when he helped me to arrange the management of my property in London City Island for rental. On 4 September 2020, I met him and his colleague Daniel Evans in his South Quay office for putting up the same property for sale. Only after a few viewings around mid-September,, it was sold on 25 Sept. with sales memorandum issued. His team members seem to have performed a miracle to sell it so quickly amidst the Covid situation, and this must be the perfect team effort of Daniel, Anthony Door, John Chung as well as Paul's personal involvement. Last but not the least, this outstanding real estate agent even has an amazing Sales Progressor Sam Strickley to follow up with the conveyancing very nicely, and that is crucial at this difficult time in London. I do wish Ernest Brooks to be rated the best even real estate agency for 2020! Yan Chan

A. S.

Olivia is very professional, friendly and welcoming! Seen many estate agents over the last month and none compare to her. She has been very attentive to what I’ve been looking and has even recommended a place that I hadn’t previously considered which after seeing, became my favourite. Will defo be passing her contact details to my friends!

J. F.

I have been dealing with Craig Kelly from Ernest Brooks. he was brilliant start to finish and would recommend him to both friends and professionals without hesitation. He is a true asset to your company well done and thank you!

a. b.

my experience was great and Phoebe was so helpful! She was so lovely and kind and very impressed by her professionalism

J. C.

Radyah was very supportive and responsive through the process of a place we jumped onto right away. Advising us accordingly and providing us with all of the answers we needed, making the process super quick and straightforward.

V. P.

Very happy with the service provided by Ernest-Brooks. Professional, good impartial advice, quick email response, good business contacts for specialist mortgage brokers and solicitors. Jack Wylie was especially helpful in the earl stages of my property purchase

D. g.

We used Ernest-Brooks to find our new flat in London, had fantastic support throughout the whole process. Thanks to our agent Victor, we found our new place that suits our needs. He assisted us through the entire process from searching the home to handing out the keys for our flat. Very friendly and professional! Highly recommend :D

T. C.

I have rented via Ernest-Brooks last week and found the process 10/10! I would highly recommend Maciej and his team!

L. A.

Maciej has been very professional and helpful! very happy with service so far.

w. x.

Craig Kelly is the person who is in charge of my case when I was searching for a property. He shows great professional which has impressed my quite a bit. During the challenging lockdown period when it is hard for me to collect infomation, he has tried his best to help me confirm the deposit information with mortgage brokers and detailed situation within the property. However, finally I have to drop the deal because of my personal reason. It was pleasant and comfortable to talk and work with Criag and I would definitely recommend him & Ernest-Brooks to you!

E. D.

Had a great experience with Phoebe. Thank you for being so helpful and always around to answer my questions. Very professional and efficient, would definitely recommend!

S. H.

Maj & I have been working together for over a decade now on several projects, I would highly recommend his services to any landlord who is looking to rent or sell thier investments.

L. W.

I called to express an interest in a flat, and subsequently received the most useful insights into various developments throughout London from Jack Wylie and Elliot Rainbow. Not only were they both efficient and friendly, their knowledge base of all aspects of property development are impressive, which was extremely helpful to us. We highly recommend their service to anyone interested in buying or selling property

d. s.

The service provided by Mary is great and I would definitely recommend her to my friends. As a first time buyer who knows nothing about property buying process, Mary is available for all my questions at any time. The mortgage adviser and solicitor recommended by her is also great. I trusted her professional knowledge and relied on her for the whole process. In my situation, the time is very tight for completing the exchange of contract. I really appreciated the fact that Mary helped me to chase both the mortgage adviser and the solicitor to get things done quickly using her relationship with them. Regular updates is also provided by her so that I'm aware of what's happening. She will definitely be my first contact for any related queries.

M. A. G.

I received a call from Kieran Savage, one of my trusted property brokers in London. When I am back in the Uk I will be looking forward to meet with Kieran, his service is excellent, professional and his insight into the property market second to none!

I. P.

Phoebe Maloney was extremely helpful and responsive. Great experience with her from start to end. Would highly recommend.

j. l.

I first decided to use Ernest Brooks after hearing good reviews about them with New Homes stock also knowing of the international offices they have which seems to be where the market is. I was certainly not disappointed. They were extremely professional with managing the sales of my property, never promised something they could not achieve and constantly kept me up to date with the sale progress. Clear and honest in valuing my property and never promised me something he could not achieve. I know first hand that thats not the case with other agents who just want flats that go on the shelf, they kept me up to date and assured me with progress. Prompt, reliable and honest advise - wish i came to these guys sooner! Would certainly recommend them to anyone.

M. S.

Had a very positive experience with looking for properties to buy with Anthony from the Canary Wharf office. He was amongst the most professional and well informed consultants that I have come across and would recommend him to anyone looking to buy. Reflected very positively on the Ernest-Brooks brand!

G. A.

Very satisfied with Ernest Brooks service. They were very helpful throughout the renting process. Especially my agent Yujin who's been very diligent, friendly, patient and most importantly, quick to respond to my queries and keeping me updated on every stage. Thanks very much and keep it up :)

D. K.

Very effective and honest agency. Until EB, Have not been with any agency that I didnt have anything to criticise. Our agent, Michael, was extremely helpful, rapid in response and honest - would definitely recommend EB

M. R.

A great service by, great people! I highly recommend this to all clients who are looking to let their properties. Ernest-Brooks manage 6 flats for myself now and I have been their client since 2016.

S. S.

I was very lucky to have come across Ernest-Brooks agency and my big thanks to Bradley who helped me finding my new home! He was always clear and communicative making the process easy, he understood my needs and he is just generally a very nice person. Thanks again for your patience and all the best to the team!

A. S.

I have been dealing with Craig Kelly during my property search and can't recommend him enough. Professional, knowledgeable and and very efficient. I will be recommending Craig and Ernest Brooks International to all friends and family.

G. M.

Mark Ross went above and beyond my expectations in securing me a wonderful apartment. Nothing was too much trouble and he was available or called back quickly every time i had an enquiry, even wheb he was on leave. I can highly recommend Mark and his colleagues at Ernest Brooks for a very professional and smooth buying process.

A. S.

Had my property purchased with the help of Craig! Super friendly and helpful, guiding me through the process of the sale. Any questions he was very prompt to response and get back to me which can be very stressful when purchasing a property. Highly recommended by myself and In particular Craig! Won’t be disappointed.

c. m.

Very happy with the way they managed our queries. Prompt, responsive and very receptive.

g. g.

The whole experience, from start to finish, has been excellent. Ernest-Brooks International proved to be outstanding professionals from the initial viewing, through the whole tenancy The check-in process has been smooth, the inventory swift and professional. Their availability has been constant, their kindness worth mentioning. While their presence has been nonintrusive, they went beyond their duties as an agent, providing us with various advices and support, in a very friendly way. Overall, I can't recommend them highly enough. For me they have set a standard of excellence that will be hard, if not impossible, to match.

C. M.

Anthony has been fantastic and has really helped me throughout the entire process. He is super attentive, very responsive and has always made sure I had all the information in a timely manner. Highly recommend!

H. Y.

Ernest-Brooks is a very professional company. We really had a great issue with selling our off-plan apartment and time was running and because of Elliot in Ernest Brooks, they managed to find the buyer in time and saved our 100k advance payment investment. Well done Elliot. Many thanks and will always remember you and your professional attitude. Cheers, Hanif

H. N. P.

Jason Ung did an amazing job . He was very helpful while I was looking for a flat. 100% recommend

H. C.

My agent Mark has been fantastic throughout the process. He's very responsive over calls and EMAILS, and has gone out of his way to support throughout the process. Even after the exchange of contract is finished, Mark helped me with some legal dispute with his abundant experience in contract re-assignment. I would recommend working with Mark.

N. C.

Ms Olivia Shenton-Sharp of Ernest-Brooks was very helpful and well informed (about the flat) and was pleasant and diplomatic..

D. Z.

We used Ernest-Brooks when we were moving to London. Victor, our agent, did a great job at explaining everything, even explained different areas to us, as we were new to London and had no clue about different zones. He helped us find a nice place in a good location and made the whole process as smooth as moving house can go. Conveniently based in a Canary Wharf as well!

O. L.

We want to thank Mr. Jack Wylie for helping us to sell our flat . He is very friendly, helpful, diligent and patient. We are very happy with his service. We would highly recommend him to anyone who is looking for a good estate agent.

S. m.

Great estate agents providing reassurnace and quality service every step of the way. Over the course of the sale of my property which became challenging at points Kieran and Elliot proved time and time again to be the best local agent in the area. Me and my partner will be definitely recommending Ernest - Brooks in the future.

M. 1.

Highly professional service. No hard sell or pressure just straightforward, honest and knowledgeable advice. Oliver, Hallam and Paul genuinely want to help you get what you want. Excellent communication.

B. C.

Anthony Dorr is truely professional and assist us in buying a flat. His friendly attitude and professional manner made our flat hunting a lot easier. He is patient and although we finally didnt purchase a flat from him, he is still willing to answer our questions. We will definitely find him for future purchases.

J. M.

Very impressed with the service received from Ernest Brooks International. I have been liaising with Mark on the purchase of investment property in Stratford and his experience & expertise in the field has been greatly appreciated, this has made for a smooth, efficient purchasing process. Will definitely be using in future.

A.

Great company with a fantastic philosophy of treating clients with respect and educating them in the journey to home ownership.

E. N.

We purchased our first vacation home in the uk this summer and the process was easy, swift and concise. Thank you to Ernest Brooks Int. for the quick, last minute assistance and especially to Jack Wylie, the agent we had the pleasure of working with. Great team!

H. S.

Maciej (Maj) at Ernest-Brooks is by far the best agent we have worked with in London. He understood our specific needs, cared about our time and was very good at keeping us informed through out the process. The entire process could not have been smoother and we will surely use him for the next time we have real estate needs.

A. T.

The service I received from Ernest Brooks can be described as nothing less than perfection. Jason had a very professional demeanour and left out no detail when showing us around the property. We had no issues with renting and were incredibly happy to secure such a fantastic place. Thanks again!

M. K.

I was pleased with the quality of service, I had received from Ernest-Brooks International. Highly professional and caring managers. Very responsive and accessible. They have a wide range of properties to let in central locations even in specific niche segments. I recommend them highly. In particular it was pleasure to deal with Jason Jung and Ramesh Puvaneswaran.

A. B.

Ernest Brooks came recommended to me during my house hunt and I have been nothing but impressed with how they have helped me. This is especially true of Jack who took a lot of time to understand what I was looking for and presented me with some incredible apartments. Hopefully will find the perfect one soon

Y. B.

We had some viewings arranged with Craig, he was very professional, found the style we were after and followed up with all the details. Would definitely recommend using his services in the future.

K. X.

Found the most ideal flat for us through Ernest Brooks with the great help from John Chung. We really appreciate John’s effort in helping us finding a perfect flat that does not only suit our preference on paper, but also in reality. Highly recommend him

N. L.

My agent Jason was really helpful and friendly. I only came for a viewing but his knowledge on the apartment and the surrounding area was impressive. I would definitely recommend Ernest Brooks to anyone looking to rent or buy.

F.

I’ve had a good experience with Gaby Bowman, and so far I’ve found Gaby very helpful, professional and responsive to my queries. I would highly recommend EB.

S. H.

Fantastic service from Jack Wylie at Ernest-Brooks, Canary Wharf. Not only was Jack very accommodating when arranging viewings at very short notice, but he has since gone out of his way to provide assistance outside of typical working hours. Jack’s continuing help up to and beyond the point of agreeing a sale has been both incredibly helpful and greatly appreciated. Thoroughly recommended!

J. D.

Our agent Jason was so helpful in finding us the right property to rent out last week. He has been informative and highly knowledgeable, as well as being quick to answer emails and calls. Thanks for the quick turn around!

R. T.

Craig Kelly of Ernest-Brooks has been of great assistance in my search for a new home. Attentive, considerate and understanding. Look forward to continuing the journey and completing as seamlessly as it has been so far.

M. R.

We’ve had a very good experience while working with Ernest-Brooks. New Homes consultant Will was exceptionally professional, responsive, and helped us find our dream home in two weeks time!

T. F.

At short notice Maciej organised the letting of my flat with ease and reassured me as a first-time landlord that we would achieve the best rate for the property and fast. Both were delivered and I've been happy with the management service since. I would recommend Ernest-Brooks for their honesty and professionalism.

C. G.

Elliot and Kieran provided excellent communication and feedback and managed to get a number of viewings and an accepted offer in 12 days!! Thanks to their large database of private clients and investors as well as advertising on the usual online property websites they cover all the bases and work tirelessly to secure you a fast sale at the best price for you the seller.

F. H.

Excellent service and really friendly. Having never dealt with agents before this was a nervy time for me and my wife but Niamh was extremely helpful to us both. She explained everything so clearly and was with us all the way, very happy with the full experience and would definitely recommend Ernest Brooks international and Niamh. Thank you again!!

D. C.

Jack Wylie from Ernest Brooks went above and beyond in his role in helping me search for properties. I found him very welcoming and professional - he is a credit to the company. I will definitely be using Jack for future property searches.

C. D. L.

Great and excellent professional leading property agency and the Consultant Jason was very professional and all relevant information has been provided in order to provide the quality of viewing which has been high standardly conducted in a profeesional and very warm friendly manner at all time . We were very much satisfied for quality of service was 100 % . Accuracy of information was 100 % . Trustworthy agency Therefore , I highly recommend this agency !!! Excellent ! High Quality , Accurate ! Trustworthy ! Many Thanks !!! Good luck !!!

J. C.

Gabriela Bowman has always been extremely efficient in dealing with difficult matters, very professional! Thank you!

E. M.

I had not yet used such a lovely and professional company until now. Yujin was great when I moved in half a year ago, and frankly Ramesh and Victor have been very responsive and help sort out every issue that has come up in the flat so far very quickly. Would recommend to all.

T. A.

I was renting a 2 bedroom apartment with a friend of mine with the help of agents from Ernest- Brooks. Unfortunately there were some issues from my friend and I's side that, in the end, made us withdraw from renting the apartment despite having already paid the reservation and Agency fees (these were non-refundable as per the contract we had signed). I was overseas at the time and despite that, not only did the Director of Ernest-Brooks, Maciej Rutkowski, personally call me internationally to address all of my concerns in regards to the property, he also liaised with the property owner in an attempt to facilitate a way in which we can get the apartment. Having said that, despite his best efforts we had decided to withdraw our offer. The thing that genuinely impressed me out of this whole process, is that the Director then offered to partially refund some of our deposit just out of pure good will. I am exceedingly grateful for all their time and effort and am honestly impressed. I don't normally review any companies but I felt that this was an exceptional situation and they deserve some recognition for their efforts!!

S. M.

The agent I dealt with was Mr Craig Kelly, was very professional, informative, patient! and easy to reach, highly recommended

M. D. M.

I have rented a flat through this agency and really enjoyed staying there for 3 long years Maciej has been fantastic, very professional and proactive on any aspects I have been assisted and helped throughout the entire process, from the first viewing up to end of tenancy. I certainly strongly recommend this company to anyone (tenant or Landlord) who is looking to let or sell a property

A. A.

Very helpful, thorough, competent and extremely professional property consultants. Big thanks to Jason Ung who was my designated go-to guy for all my queries. Hassle-free and very coordinated as far as processes are concerned. Would recommend them to everyone.

j. g.

I was very impressed with Phoebe's patience and communication. I would definitely recommend this company!

S. S.

Super experience, Jason was very responsive, reassuring and took the time to explain everything to me and accompanied me throughout the process, this necessarily contributed to my desire to move forward with this operation. Thank you, I highly recommend it!

M. L.

I live overseas and Mark Ross assisted me to purchase a property in London recently. He is knowledgeable and answered all my questions promptly. Mark is friendly and professional, I highly recommend his service to anyone who is interested in property investment in the UK.

a. k.

My wish and thought for Jonathan who have been helping me last two weeks and finally he convinced the vendor to accept my offer. Jonathan is a wonderful personalality and has well mannered with customers. I wish his suuceesful career. Best wishes, Ayub Khan

K. T.

Mark Ross was amazing through the whole process of buying an apartment. He kept me informed at all times what was happening and pushed on my behalf to the mortgage advisors and solicitors. Definitely recommend going through Mark on a purchase.

L. S.

Had a lovely experience with Phoebe from start to finish. Would definitely recommend EBI to anyone!

B. P.

I dealt with Phoebe at Ernest Brooks, and she couldn’t have been more helpful, any problems I had, she helped me in such a professional manner. Thank you.

J. C.

Gabriela has been very thorough, detailed, efficient helping me arrange on my property improvements.

N. S.

Jack was extremely helpful showing me properties within East London. He is very thorough and knowledgeable and I will continue to talk very highly of the Ernest Brooks International team!

L. R.

Would highly recommend Will for all of your property needs! He took me to view a couple of properties in Stratford and Canary Wharf. He was extremely professional and his knowledge was second to none. He gave excellent investment advice and answered all of my questions! Thanks Will!

K. D.

The agency has been one of the best so far. The agent we came in touch with, Niamh, was really helpful and friendly and we look forward to contacting her in the future. I highly recommend her; her assistance was impressive and we are grateful.

M. K.

Professional A1 service from Jason Ung. Very efficient and clear in communication. Our move has been a smooth transition. Thank You!

K. T.

Really great experience with Ernest Brooks, jack deserves a special mention for the detail and data he provided over the phone and via email. Would 100% recommend him and the company for any property needs

B. A.

Great service provided by Dan, straight forward and very transparent

A.

Had a wonderful experience with Bradley. He's very professional, helpful, offers good insights and is very prompt in his responses. A great guy to trust with your property needs :)

S. W.

Jack Wylie and Elliot Rainbow worked tirelessly over Christmas and New Year's to help us move our deal along to make sure we could get the flat of our dreams within a tight timeline set by the vendor. Very professional service throughout!

N. N.

Hello We would give a 5 star review for Jason for his speedy service as we intended to get us our dream apartment for our first Christmas as a married couple. We would like to thank Jason from Ernest Brooks for his hard work and would recommend greatly. Kindest regards Anurag and Pola

G. G.

The renting experience with Ernest-Brooks was the most seamless we've ever had with London Estate Agents. They even went out of their way to find replacement tenants when we told them we'd like to move out before end of our tenancy agreement.

B. S.

Me and my husband had a very good experience with Ernest-Brooks, they are helpful and work with agility, specially the letting consultant Jason Ung who did an excellent service with agility! I truly recommend.

N. H.

Craig Kelly is very professional and always helpful. He always assists in pushing matters through and ensuring there are no obstacles in the way. He is very efficient and a great person to work with.

C. L.

Bradley was extremely informative and helpful; he kept me up-to-date every step of the way and attended to my queries without any delay. I highly recommend their services and had a great pleasure doing business with them.

H. Z.

Henry from Ernest-Brooks has provided excellent service and I’m very thankful. He actively communicated between the vendor and buyer and we both achieved what we wanted in the final deal. Thanks Henry!

S. P.

I recently move into royal wharf with the help of Jason. He helped explain the area, and himself along with Victor have managed to help me rent for the first time in england. They were really nice and helped move me in quickly.

S. H.

After a previous bad experience with another agency. Niamh was really helpful. She took time to show me flats and explain me how things works. As an expatriate it was helpful to speek with someone who also care about the human side and not only about the business. Thanks Ernest-Brooks

B. H.

We massively benefited from the efficiency and warmth we experienced from Ernest-Brooks and specifically Elliot Rainbow and his team. This started from the quality of our floor plan and photos, through managing inquiries, culminating in a Sale STC in five days!

T. W.

Had a great service from Radia, very professional and knowledgable over the phone and a great lettings agent. Would definitely recommend her to anyone looking to rent.

L. L.

I'm so lucky to have met Ernest-Brooks International, with special thanks to Maciej Rutkowski and his team, who have made all the lettings and management perfect and seamlessly connected! Director Maciej Rutkowski is professional, highly efficient, warm-hearted, helpful, considerate and patient. He and his team always keep me informed step by step. They have made all the service nice and easy for one living overseas. Therefore I highly recommend Maciej Rutkowski and his lovely team!

S. L.

My husband and I really are impressed with the service so far, moved four of our properties from another agent in E14 over to Ernest Brooks. When the rest come available they will be going the same way. Life is alot easier when you have efficient agents. Throughly recommend

V. P.

Great experience with Phoebe, she was extremely helpful and provided great advice. Couldn’t recommend her enough!

J. O.

Would definitely recommend Ernest-Brooks to anyone looking to buy or sell a property. Jack Wylie was especially helpful and made the whole process of viewing and buying a flat easy for a first time buyer like me. Thanks Jack!

C. F.

Very helpful to all our queries, all the staff were really friendly, this was the second estate agent we used to try and sell our flat and we are glad we went with them

S. P.

Recieved outstanding service from Kieran Savage, his approach in handling the viewing was pleasant and made very easy for me. I highly recommend Ernest Brooks! Keep up the good work guys!

I. C.

The viewing was easy to set up and took place exactly as agreed. Olivia helped in securing the acceptance of our offer

C. O.

Mark Ross assisted me with the exchange of an assignment. He was super efficient, responded to all my queries and kept me informed throughout. A really nice person to deal with and would thoroughly recommend him.

G. M.

Very impressed with Mark. His knowledge of product and professionalism really exceeded my expectations! He was extremely helpful and had a heap of Scottish Charm! What an credit to Ernest Brooks

C. C. R.

Jack and the team were great when selling our property. Communication from Jack was always polite and we were updated quickly on progress to do with the sale. Thank you to you all for all of your help.

T. G.

Great dealing with Maj & the team, they have managed to find me a tenant within 24 hours!

M. K.

Jack was very courteous and knowledgeable. He was also very prepared for our viewing which made the whole process very simple. Thanks again and couldn't recommend Jack and Ernest Brooks highly enough

林.

Michael is really nice! He tried his best to meet my requirements for the property. Moreover, he responded quickly and politely!

L. L.

Oliver was very helpful organising multiple visits to the property with timely communication.

J. K.

I had a delightful experience with Ernest-Brooks and my dealing person Radyah was utmost professional. Everything went smoothly! 👍

L. A.

I would highly recommend Gabriela and thank her her continued professionalism in maintaining my properties.

H. A.

Had a great experience with this company, I dealt with Jason and he was very professional. He was very informative and responsive in helping me find my ideal place. Highly recommend!

J. B.

1st class experience and thoroughly professional throughout my speedy completion process. Will be my trusted London agency from here onwards and well done to whoever recruited Serkan.

K. B.

My experience with Ernest Brooks has been nothing short of great ! Natalie was professional, efficient and very regular with updates and communication. Would definitely recommend. Thank you again !

O. H.

Gaby has made my whole experience of being a landlord a very easy process, thank you so much for all your help!

L. M.

Great experience of renting through Ernest Brooks. Niamh has done a superb job in helping us through the process. Would happily recommend her.

J. D.

Quick response and fast let, comparing to other agency will not name them who took more then one month and did nothing. Thanks Maciej for your good job and here is my review as promised will advise you to my friends as well.

R. P.

I would highly recommend Ernest Brooks. I bought a house with Elliot and Kaneda by my side and the transaction was seemingly smooth. I will definitely use Ernest Brooks again.

M. P.

Zhiqi He was exceptional. Extremely responsive, excellent service

M. M. M.

I arrived not long ago in London to live and work, and quickly took on the often weary task of searching for the right place to live. Fortunately, shortly after starting the search, I came across a posting managed by Bradley and Maciej of Ernest Brooks. Both of them were courteous, efficient and helpful. Highly recommended, especially in a town that can be as difficult as London.

A. A.

It’s has been a pleasure being a tenant, very polite and friendly agency. Jason was very helpful and all the paperwork was done within time with great service. Really good job, keep it up guys 👍🏻

W. C.

With great thanks to Mark Ross for all the help throughout my search by providing professional, unpushy and clear advice with my best interests in mind. Moreover he is by far the most polite agent I have come across in London - thanks again Mark!

P. R.

Jack from Ernest Brooks has been most helpful with viewings and by going above and beyond. I will most definitely be using this professional and welcoming company and Jack for future property searches. 5*

A. B.

Excellent And very Professional service. Very impressed by the positive approach of Yujin the letting consultant. Full marks to the Head of the team to have such brilliant staff. Highly recommended. Arshad Bashir Ash

A. T.

I've just moved in and I am happy with the service I received from Jason. Would recommend again!!

M. N.

Oliver was very friendly, professional, approachable and helpful. Highly recommended.

L. M.

Johnny was great in showing us around the various new developments in Canary Wharf and very responsive to all our enquiries. Thank you!

c. s. l.

Very good experience! Zhiqi He was very patient answering all my questions

T. N.

I would recommend Oliver from Ernest Brooks, he is a kind, positive broker with professional experience. It’s worth to arrange a property consultation with him.

J. M.

My dealings with Ernest Brooks International has been a very pleasant experience. My dealings were with Maciej who I found very professional and kind on a very difficult situation. I would highly recommend them.

R. S.

We found the right apartment to rent with Jason Ung's help. He was professional and patient. We got quick response from him every time.

P. F.

Olivia was very helpful and positive during the flat purchase process and made the process less stressful for me, thank you.

T.

Excellent service from day one! Any issues/ queries were quickly and professionally seen to and resolved by Victor. He's made the whole experience a lot less stressful.

C. T.

Kieran recently helped me with my purchase in Luton, his honest advice was very helpful and knowledge of the development was very useful. I'd definitely rely on him in the future for my next investment.

T. B.

Really great service. Had some last minute viewings in Barking and couldn't be more impressed with the level of service shown by Jack. Will continue to stay in touch and hopefully find a property with you guys. 100% recommend

b. k.

Great quality of service and communication. We were supported by Victor - he was extremely helpful and was quick in his communication and ability to find a solution.

M. L.

Ernest Brooks has unrivaled selection in the city and the representatives to match! Jack is a credit to his company and I look forward to continuing my search with him.

C. S.

Really helpful and great service from Phoebe, would highly recommend this estate agent

U. S.

Very impressed with Mr Kieran and the very kind service provided on Wednesday, travelling across London to advise us on our purchase. Hopefully he can close us the deal now!

V. L.

Sold many units in the UK now through EB. The team over the last few years have been great, always well trained, tenacious company who will ensure they go out the way to get the whats asked done

o. B.

Fast response and excellent service! From enquiry to offer accepted, it only took 3 days to complete! Great Job Craig and his team!...

i. c.

I invest in London regularly and live overseas. Ernest Brooks are my sole agents in London and they're absolutely magnificent with their service!! Keep it up guys! A bit thank you!!

Z. L.

I'm a overseas buyer, fantastic service from Bradley, very professional and helpful in reply to all questions. always doing the extra mile to satisfy your expectations. Thanks very much and highly recommend.

D. A.

I would recommend Ernest-Brooks for their honesty and professionalism

J. D.

A very professional company, who can provide you a reliable service, I’d have no issues in recommending Craig as an advisor, he is extremely knowledgable and professional.

J. C.

I had a great experience with Ernest Brooks International. Bradley is very helpful throughout the sale and prompt in answering questions. Highly recommend!

A. Q.

They are just professional and great quality services

L. a. S. G.

Really helpful, friendly, professional Ernest Books estate agent called Jack - would definitely recommend him as he took so much time and effort trying to help us.

A. S.

Professional service, extremely pleasant and efficient service. I would recommend Maj and Ernest Brooks team to all.

A. H.

The team took care of everything from beginning to end which made the process of buying my property completely stress free. Would highly recommend.

A. N.

Maj has been invaluable in sorting the issues we raise every time. Very happy with the way they managed our queries. Prompt, responsive and very receptive.

G. w.

Craig Kelly has been incredibly efficient with our property search - we would strongly recommend, extremely knowledgeable and didn't miss a trick!

N. J.

Great service, Jason and the team have gone above and beyond and finding the right flat has nenver been so easy, in spite of Covid restrictions. Highly recommended

T. B.

Great service! - Michael made the whole process really smooth 👍

H. E.

I recently have rent a flat through Ernest-Brooks Internatiol, especially Niamh was extremely helpful and kept me informed of every process and solved every single problem even though I was on a travel.

H. Z.

Beautiful places with beautiful people! Would simply recommend to everyone

L. A.

Amazing service from Jason! Very helpful, professional and kept us informed at every stage of the process.

T. W.

My experience with Ernest Brooks was very good. Contacts were very helpful and responsive at all times. Would recommend.

A. A.

Olivia was extremely agile in her communications and always thrived to provide me with any answers to my questions.

b. k.

Great quality of service and communication. We were supported by Victor - he was extremely helpful and was quick in his communication and ability to find a solution.

N. S.

Jack was extremely helpful showing me properties within East London. He is very thorough and knowledgeable and I will continue to talk very highly of the Ernest Brooks International team!

S. m.

Great estate agents providing reassurnace and quality service every step of the way. Over the course of the sale of my property which became challenging at points Kieran and Elliot proved time and time again to be the best local agent in the area. Me and my partner will be definitely recommending Ernest - Brooks in the future.

J. D.

Quick response and fast let, comparing to other agency will not name them who took more then one month and did nothing. Thanks Maciej for your good job and here is my review as promised will advise you to my friends as well.

A. A.

Very helpful, thorough, competent and extremely professional property consultants. Big thanks to Jason Ung who was my designated go-to guy for all my queries. Hassle-free and very coordinated as far as processes are concerned. Would recommend them to everyone.

N. H.

Brilliant service from beginning to end, this agency deals with you in a personalized manner, they're very reactive and try to help with everything as much as possible. Would recommend to anyone!

R. P.

I would highly recommend Ernest Brooks. I bought a house with Elliot and Kaneda by my side and the transaction was seemingly smooth. I will definitely use Ernest Brooks again.

J. C.

I had a great experience with Ernest Brooks International. Bradley is very helpful throughout the sale and prompt in answering questions. Highly recommend!

S. A.

Unusual for me to take time and write a comments but Frankly i felt I had to. The service We got was sublime as the show around went on it was done to perfection and the young lady couldn’t have done more. Thank you Niamh.

B. H.

We massively benefited from the efficiency and warmth we experienced from Ernest-Brooks and specifically Elliot Rainbow and his team. This started from the quality of our floor plan and photos, through managing inquiries, culminating in a Sale STC in five days!

K. L.

Really great experience with them! Not salesy (huge plus) - factual and helpful. I especially recommend Craig Kelly.

M. M.

Superb agency. Bradley knows his job in and out and always makes you feel like talking to a friend. Couldn't recommend more.

j. a.

After speaking to Hallam for a period of time, I can say the service which was provided was outstanding. Would highly recommend.

L. C.

Great people and very professional! And Yujin is the best one! Very helpful and it was a real pleasure to work with him! Thank you

A. R.

Very quick to find a buyer. The team were professional and responsive at all stages of the process.

E. W.

Jack was very professional and good show at Stratford. Easy to talk to and he gave correct information

S. L.

Jason was super responsive and professional throughout the entire process. Highly recommended!

S. A.

Unusual for me to take time and write a comments but Frankly i felt I had to. The service We got was sublime as the show around went on it was done to perfection and the young lady couldn’t have done more. Thank you Niamh.

J. P.

Gaby was very professional and a pleasure to work with.

S. L.

Excellent service! Bradley always reply to me straight away and gave me the best professional advices during the purchase process.

L.

Great agency, very professional and always keen to help.

L. U.

What a great experience ! Natalie was so efficient and helpful. I would recommend to absolutely everybody. Very happy ! Thanks again. Regards, Alex Rogers

K. T.

Really responsive help with finding the perfect flat in London, highly recommended! Big thanks to Jason

D. B.

Great dealing with Maj throughout the process of selling my apartment

A. P.

Excellent and professional service Craig is brilliant and very knowledgeable with rental and sale market. Thank you 😊

A. W.

Hallum really helped me through the whole process. Quick to get back to my questions can't recommend enough.

J. Y.

Excellent friendly staff, Jason was super helpful in the process and always ready to answer questions. Would use again

W. M.

Absolute pleasure dealing with Ernest-Brooks, Kieran Savage was very helpful and efficient and always 100% professional

A. S.

Excellent service all round, If you want a good deal, the best person to ask for is Victor 😊. Always been helping since day one!

e. b.

Very impressed with the company and how all involved handled my property sale. Would use again and recommend on. Thank you

P. G.

Will recommend to landlords who are looking to find good quality tenants, professional service from the lettings team at Ernest Brooks International.

A. T.

Ernest-Brooks were fantastic and guided me through the whole process. Would recommend to anyone and everyone.

K. L.

Zhiqi has been very helpful!

K. F.

Wanted to thank Ramesh and the team for excellent service and support through the whole period. Hussle-free.

r. k.

First time renting a property in the UK, Maciej has been very professional and helpful!

C. N.

Viewed some properties with Will and he was able to demonstrate high knowledge of the area and was very professional!

D. W.

If you're looking for luxury property in London, Ernest-Brooks make the whole process quick and easy.

Y. L.

great service! Olivia is very professional and responsible! highly recommended

J. W.

Recently spoke with Hallam at Ernest Brooks, very informative and very friendly. Highly recommend!

M. A.

I am investor and been very impressed. Jack is very good at his job.

C. L.

Good service and prompt responsiveness. Have used Paul for a successful let and management.

B. W.

Very helpful throughout the tenancy, always quick to respond to queries also. Friendly and professional!

K. S.

Pleasure to deal with, very helpful, their impressive market knowledge and insight really made this whole process a lot easier.

A.

Had a great experience with EB, service was impeccable and transaction went ahead quickly to a tight timeline.

B. M.

All round great service, spoke with Dan and he was very accommodating

K. L.

I purchased a property with the help of Mark from Ernest Brooks. Very good service.

L. F.

Radyah was great in helping me find and secure a flat!

A. Y.

Fantastic. Particularly jack. Professional courteous very patient and understanding. Will go the extra mile for you.

S. L.

Jack knows his stuff! Had an answer for every question I could think of, could not think of a more professional representative for Ernest Brooks

J. B.

Maciej found me a tenant very fast. very happy with service so far.

J. R.

Fantastic service, spoke with Dan over the phone who went above and beyond.

D. W.

Mark Ross-Insightful ,helpful with a deep understanding of the market .An agent who will go that extra mile.

S. W.

Efficient and straight forward service. I dealt with Natalie who has thus far been fantastic.

J. K.

Glad to know Henry Ma, appreciate his effort on giving advice on property investment. Thank you.

N. H. Z.

Jack was great finding me a house. Thx jack! Five stars =)

H. L.

Thank you, very nice experience having the london market first time.

t. b.

Very happy to refer to friends and family, really went out their way all parties i interacted with. Thank you

D. K.

Craig is a superstar!

M. S. B.

Excellent service

嘤.

Mr Mark Ross was being tremendously helpful and responsive.

j. t.

Very efficient, helpful and professional service.

承.

There are careful services and reliable staffs.

B. L.

Helpful and very reponsive

Y. H.

Friendly, professional, and communicative from start to finish.

R. R.

Hassle free letting process with Ernest-Brooks

B. A.

Great staff and service

Z. P.

The best agent.

B. Y.

Fantastic lettings experience with Ernest Brooks. Elliot handled my case and we managed to get brand new furniture, deep clean and tenants into my flat after purchase within a week's time - this level of quality and efficient service is unheard of. I'd give them five stars!

J. R.

Booked a viewing and could not be more pleased with the professionalism displayed by Jason Ung. Polite, patient, and happy to answer all questions and go into detail on the negotiation process. Highly recommended.

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