Reviews of Fletchers Brook Green Estate Agents. (Real Estate Agency) in London (London).

Fletchers Brook Green Estate Agents

238 Reviews

234 Comments

Real estate agency

Real estate agent

144 Shepherds Bush Rd, Brook Grn, London W6 7PB, United Kingdom

Description

Information of Fletchers Brook Green Estate Agents, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Fletchers Brook Green Estate Agents

Reviews of Fletchers Brook Green Estate Agents

C. R.

Joshua was an excellent agent. He was extremely helpful and hands on throughout the experience and we couldn’t have asked for better. He was always quick to respond, even outside work hours. And he always provided useful, clear and honest advice. And on top of this, his assistance was always delivered with a friendly and professional attitude. It was a delight to work with him.

S. Y.

I have enjoyed working with Ava Finlay at Fletchers during the sale of my property; unlike some other agents, she proactively and politely led potential purchasers around my flat, not missing a detail countering all questions professionally and accurately. It's refreshing to retain an agent who enjoys and is enthusiastic in her profession. Administratively, the project couldn't have been smoother as Ava provided regular telephone updates and email viewing confirmations without one cancellation! Highly recommended.

C. D.

I have just started my search from an investment perspective and wanted some advice on what properties would best suit. I met with Ava last week to view some flats which she had recommended due to the great return on the rental yield. She has been great with my search so far and I am currently having my buy to let mortgage arranged and will be back out viewing. She has also referred me to a great panel of solicitors which I will instruct upon finding a property. Thanks for your help Ava and the Fletchers Sales team!

A. H.

Jack Dann was a fantastic agent to work with. He was tireless in pursuing different options, answered all our (extensive) questions with patience and careful research, and - crucially - offered a bold estimate that, despite the reservations of other local agents, turned out to be accurate. I'd definitely recommend Fletchers at Brook Green.

D. L.

Relocating to London can always be a stressful experience however Joshua at Fletchers Brook Green managed our new tenancy extremely professionally. He was always very quick to respond to any questions we had and acted in a polite, friendly and transparent way throughout.

J. T.

We dealt with Ava for the purchase of our first home, which helped a lot as you're kind of going with the flow on your first property - but she directed and advised us perfectly. The transaction was smooth and would recommend in future

C. W.

Joshua was a fantastic agent helping me lock down the right property having relocated back to London. Needed someone to be quick, responsive and who made the experience easy and stress free. Thanks.

O. B.

Me and my partner started looking for a dream house. Getano from Fletchers Brook Green estate went above and beyond to find us the most perfect home, after us thinking we would never find it. We cannot recommend him enough for what he did for us. He is friendly, professional and overall great person who want nothing more than to secure you your dream home. Thank you, again, for all your help, we couldn’t have done it without you!

T. T.

I am truly happy that I have rented my flat with Fletchers. This Agency is incredible. They have rented my Flat in less than two weeks thanks to Gaetano. Well done! Looking forward to work again with you guys.

L. W.

Emily Martin helped us secure our new flat and she was brilliant - really candid and clear all the way through. I never felt like I was being rushed or pressured during the process. Fletchers also have a system which helps get all of your bills set up which is handy. So far, a really good experience.

S. J.

I have had the pleasure of dealing with Jack, Eva and Jacob who work on Fletcher's residential sales team. They are professional and lovely to work with. I appreciate their prompt action, industry knowledge, follow-up calls and most importantly their positive attitude and personal touch! Thanks for all your efforts and help with regards to the sale of our property. We are most grateful!

T. C.

We recently moved to the area and Emily was our estate agent. The efficiency in getting any queries for pre-moving in arranged and sorted was unreal and she made the entire process smooth and enjoyable. Made us feel at ease about our move to the area and found us a property that was perfect for our needs! Couldn’t recommend Fletchers and Emily’s service enough, it was a joy to work with them!

H. E.

I am a first time buyer and unsure on the process when buying. I called in to enquire about a property Fletchers are marketing. Ava spoke with me about the process and has really made me feel at ease. She also referred me to some fantastic brokers who are arranging my mortgage. Thanks for your help Ava. Can’t wait to view the properties on Saturday.

R. C.

I was very happy with the interactions I had with Fletchers. They were really professional and extremely reactive every step of the way. They also made sure that the whole letting process was smooth and that my demands were satisfied I highly recommend!

e. h.

Called into the office yesterday as I am looking to have my house valued. I spoke with Ava on the phone. She was very knowledgeable on the area and helped me understand the current market. Excited to have Fletchers over next week!

E. B.

Very good experience with Fletchers in Brook Green. Professional, responsive, respectful. Special thanks to Paulina who helped us find new tenants! Highly recommended.

A. K.

The entire experience with Fletchers Brook Green was very smooth and I’d like to say that I’d definitely recommend Fletchers to anybody who’s looking for a new home around West London. I would like to thank Emily Martin for being extremely professional, responsive and helpful throughout the whole process (from viewing to moving in). She constantly kept me updated and informed me about next steps and gave amazing recommendations to ensure every part of the process met the best standards.

A. B.

Joshua has been very helpful with our property search. Fletchers has high quality properties and a very professional team. Highly recommended!

O. M.

Spoke with Ava on the phone. Looking to start my search in January. Ava referred me to some fantastic brokers to have my mortgage arranged. As well as referring me to solicitors to get legally ready. I have not yet registered , however due to her helpfulness and knowledge, Ava will be my first call when I’m ready to start looking.

H. P.

Emily Martin is a valuable asset to this company and is the epitome of a hardworking & honest worker. I recently started working in West London and she has made the property hunting experience completely stress free. She knew my exact criteria and found me the perfect home with my restricted timeframe. The service provided was beyond 5 star!!

R. M.

Had an amazing experience with Fletchers sales team so far, in particular Ava. She has kept me updated on any new properties which come on. I have not found yet but I do believe it will be through Ava when the right property comes along.

D. A.

Joshua helped us secure an amazing new flat! He was very helpful throughout the whole process. Great experience overall. Thank you Joshua.

M. X.

My experience with Fletchers it's been the best ever all the professionals are very kind and responsive. Special Emily who looked after my contract since the beginning was absolutely kind and amazing and even afterwards. My property manager Bridge is really good as well to get everything sorted and working at my new flat. I'm really happy about my property and and who is looking after it. I couldn't recommend more all of them.

O. H.

Brilliant service from the easily the best lettings agency my partner and I have used. Emily has been the dream lettings consultant ready to help us with any queries we had. Moving deadlines so that we could submit our offer to the landlord, going above and beyond to help with referencing difficulties and easy to get a hold of whenever we needed some extra information about the flat. Emily always answered our calls with a kind and friendly manner. Genuinely caring and understanding, helping us at every stage of the lettings process which made moving a lot easier. Thank you so much for all of your help Emily!

D.

Great agency which provide good deals on lettings and are friendly and professional. Paulina was of great help and took the time to make sure I had the greatest deal possible.

J. L. F.

I grew up in the country side in a family with minimal income,life wasnt easy, I didnt hv the priviledge to recieve good education, but I always dreamt that one day I will be able to move to the infamous London and start a new life there. After years of hardwork, me and my girlfriend finally saved enough money to rent a small flat , but the condition of the house was dreadful and the landlord wasn't the nicest person. I couldnt stand it anymore so I started looking for a new house, but after a long search,I dont have much luck and even if i found a flat that i like, I couldnt afford it. I was desperate and is afraid that i might either hv to stay with the toxic land lord or move back to the countryside,until I saw this agency. Honestly I didnt hv much expectation at first until i met the friendliest agent,Gaetano, he really did he's best to understand our situation and is actively trying to help, and he found me a house at a good location in shepherds bush and is at an affordable price, in a decent condition as well ,honestly, I cant thank you enough , Im so happy I finally found my ideal flat!

G. M.

Beautiful experience with Gaetano. He made us feel very comfortable in our viewing. He was friendly and professional. Great asset for the company.

A. R.

Ava Finlay is extremely hard working and has been on top of everything for us in the whole process of finding a buyer to now getting us to completion. Ava is a dream to work with.

D. B.

Emily has been fantastic for us throughout our move. She has been available and responsive to our queries throughout and ensured that the property was ready for our move in with proactive visits. She remains in contact after our move and we know we can count on her if we have any issues. Highly recommend.

D. R.

Gaetano is such a gentleman and available person. I admit I’ve dealt with few like him, but they are still rare. Thank you, buddy, me and my Missus can’t be happier after your help!

N. &. A. G.

What a great experience we’ve had! All of the staff know their stuff here and are true professionals and experts in their field. Christian dealt with letting our flat for us. We had spoken with several other local agents, but we felt Christian was really genuine and understood what we were looking for as first time landlords. Within 24 hours of signing our contract with Fletchers we had an offer on our flat, and it wasn’t even on the market yet! It’s a real testament to Christian and Paul and the rest of the team who are really good at their jobs. Communication has been faultless throughout the process. Would 100% recommend Fletchers at Brook Green! Not only as landlords, but as tenants (our tenants are super happy too), and also sales. We were thinking of selling our flat before renting it out, and we were really impressed with Paul from sales too. A true gent and professional who really knew what he was talking about. Thank you Paul. Well done Fletchers! And thank you for everything so far!

C.

I saw an ad for a flat to rent on Fletchers' website back in March and Emily got in touch with me very quickly to organise a visit. I hadn't used an estate agent in over 15 years so it was all a bit new to me but Emily guided me through everything. She's highly professional, very organised, explained each step to me very thoroughly and responded to emails and queries very quickly. She's also very friendly. I highly recommend Fletchers and Emily. And I'm very happy in my new flat! :)

C.

Thorough impressed with the service we received from Fletchers Brook Green, in particular from Emily Martin. She made the whole process completely stress-free and went out of her way to ensure we were in on time. Would definitely use Fletchers again from the fantastic service we received from Emily - a credit to company.

G. C.

I called Fletchers regarding a property I saw online and spoke with Emily. She was polite and knowledgeable about the area and I will definitely be reaching out to her when I start my search properly

D. B.

Called in yesterday to enquire on a property and spoke with Ava. She was really helpful, even though the property was unfortunately under offer, she spoke to me about similar properties which I am now out viewing with her this weekend! Thanks for all the help Ava

N. G.

With Christian and Joshua from Fletchers Brook Green Estate Agents my new home search was the smoothest and quickest I've ever had. It took me less than 4 days from the moment I found a property until the day I've signed the contract. Guys were very efficient, helpful, professional and were able to reply to all my questions about the property. Very much happy with their job!

B. C.

Overall I have had a very positive experience with Fletchers. Joshua was brilliant and really helped guide us through the process. The service has been great and we have experienced very quick response times to all our questions. There are however a couple of maintenance issues with the property but the team are working hard to resolve these for us. I would definitely recommend Fletchers, particularly to people who may be unfamiliar with the renting process and would like an extra helping hand guiding them through. Thank you Joshua for all your efforts in securing us the property!

V. v. B.

Got shown to our new home by Joshua at Fletcher's. After 8 months of trying to find somewhere and being shown by other companies homes that we specifically didn't ask to see, Joshua found us the perfect place based on our criteria. Very professional process from showing us around the house to aftercare and finalising our tenancy agreement. Highly recommended!!!

P. T.

I have been in London for a few months, looking for a nice flat in Brook Green.. they have been given the best possible advice to rent a very nice flat. Kindness, availability and expertise. Super recommended if you have to take a house in this area. Thanks again Fletchers!

N. G.

We had the good fortune to deal with this Estate agent for the last five years and we always had a good, professional and prompt help whenever we needed it. But our experience this year was even more impressive with the difficult time of the lockdown and the state of the economy and the housing market. However, they managed to get us suitable tenants in the first week after re-launching the flat on the market and helped, supported and advised us right through the process which would have been quite stressful otherwise. We are very grateful to all the staff of Fletchers Brook Green and particularly Christian who always had the answer to any problem and made us feel that we are in safe hands. We highly recommend this Agent.

B. M.

Emily was very helpful in making sure our move ran as smoothly as possible. She responded to any queries we had very quickly and made sure we were always well informed. We are very happy that she made everything so easy!

M. H.

Working with Fletchers agency, especially with Christian has been very good. Constant communication and willingness to help both the customer and the landlords was invaluable. I can easily recommend this agency to anyone who wants to rent a nice, clean household.

D. M.

Focused, patient, honest, judicious, affable and ‘result oriented’ are just some of the words that come to mind when we think of Joshua. In the middle of a pandemic, dealing with international demanding clients from NYC (us) and with an owner horse racing multiple brokers for the best offer, Joshua managed to bring both parties to a deal, which needed comprising from both sides. During the multiple backs and forths, the accepted and rescinded offers and the financial negotiation phase, Joshua never lost his patience, maintained the upmost integrity and most importantly, he listened. He closed the deal for the benefit of all. And he did it well.

A. M.

Letting through Fletcher's has been a good experience all round. Paul and Christian were very professional throughout and were always available to settle any queries we had, of which there were many. As students, we didn't have much experience letting through agencies beforehand, but they made at as easy as possible for us by always being transparent and taking time to explain what they needed and why. Would highly recommend them to students or anyone really looking to rent in London.

F. D.

Emily Martin. When I first met Emily I felt an immediate connection with her, as I am sure that many people do. Aside from being very attractive, she is down to earth, friendly and personable. She is hard working, diligent and kind and progresses situations making them simple and easy for you. Emily is very considerate and a jewel of an employee that Fletcher’s needs to recognise. She is the kind of employee that’s a special asset to her team, making a company great. She is definitely a keeper. All the best, Emily Lilli Kelli Lilli like Emily is kind, hard working and diligent. Always ready to help and will go out of her way to do so. She is also the kind of special employee who contributes a great deal to a company, and one that Fletcher’s needs to hold on to. Thank you, Lilli

T. H.

Property agents everywhere should look to Christian, the manager at Fletchers Brook Green, as a perfect example of how to stand out from the crowd. During our rental property search, right from the start he showed genuine enthusiasm and personality, instantly setting himself apart from the majority of agents we had dealt with. He was very informative and responsive throughout the process, which was appreciated given the urgency of our house hunt. Thanks a lot Christian, keep up the good work.

L. G.

My wife and I are very pleased with all assistance we had from Nikki and Christian, to find a flat that met our criteria. Since our first contact, they were very attentive and polite, swiftly answering all our questions and keeping us informed during the whole process. Fantastic communication and great availability from them. We spoke to several letting agents but without a shadow of a doubt, they are the best ones we have dealt with. They were brilliant, helping us to find a place we liked so we strongly recommend them. Thank you very much and well done Nikki and Christian. Great job!

K. C.

We had a very smooth and easy decision to make when we moved to our new flat early this month -- all thanks to Joshua. He was very good at accommodating all our questions and was very organised when it comes to managing our document requirements and whatnot. I normally don't decide for a flat right away without checking the place in person. But due to corona, Joshua was quick to provide us a video of every corner of the flat and also reverted all our questions about the flat, the agreements, etc. so getting this place was really an easy decision for us to make. Thanks, Joshua!

K.

I had a good customer experience with Fletchers. In particular, Christian and Paul have done a great job, communicated with me throughout the rental process. My flat is rented within 2 weeks. Great result.

S. J.

This real estate is awesome. They found me the perfect flat for my sister and I in a lovely neighborhood. Moreover, it was the first time we rent a flat and they eased pretty everything. Paul (my estate agent) was very helpful with everything, always available and understanding. Great experience, I recommend.

T. W.

Was a quick and easy move to our new apartment via Fletchers. Joshua was a great help and everything went smoothly. Highly recommended.

D. H.

Searching for a flat to rent in London can be a frustrating, stressful and lonely experience. However, the experience with Fletchers in Brook Green was the complete opposite. The quality, professionalism, attentiveness and personalization of Joshua and Christian’s work was very good. Joshua managed my search for most of the process, and he was particularly impressive. Why? Because he shows a quality that’s rare of London estate agents, in my experience: caring about your search from your viewpoint, tailoring his approach and showing an exceptional responsiveness. Joshua and Christian are the best agents I’ve worked with so far in London. And some of the best I’ve worked with in the world for rental searches. I would not hesitate to use them again the next time I look for a property.

M. A.

My first time working with a estate agent. And I’ve been very pleased. I’ve called so many estate agents regarding properties as this seems to be the only one willing to help. They helped me find the perfect home at the perfect price. Special shout out to Josh who helped me with property viewings and all enquiries as it’s my first time living alone. Both him and the team went above and beyond x

E. P.

We were very lucky and when we started looking for a new home we spoke with Emily Martin at Dexters. From our first phone call Emily worked tirelessly to find us our dream home. Even after we moved in Emily ensured that everything was perfect!

k. g.

The agents at Fletchers are simply amazing. My daughter is studying in the UK, and we were having a most difficult time locating a suitable flat that would accept her long distance application from the US. She contacted Fletchers after finding a wonderful flat in the perfect location. The agent responded right away, answered all of our questions, and provided a high resolution video of the entire flat. The paperwork was generated quickly via Docusign, we wired the deposit directly to them, and the lease was secured in a weeks time. This is no small feat when you have to deal with Visa paperwork and co-signers. Clearly their agents are highly experienced. What's most impressive, these fantastic agents responded to our questions just as quickly, both before and AFTER the lease had been signed and finalized, which from my life experience, is a rarity. I highly recommend Fletchers, especially if you are leasing sight unseen, and even more so if you are coming from overseas. Shout out to Paul Biris and Christian Pengelly, you guys are the best!

H. A.

Joshua was absolutely fantastic at Fletchers Brook Green. We had a brilliant and smooth experience during our application process and initiating our tenancy. Every question I had (which was a lot), Joshua was able to answer, always easy to get hold of and happy to help, even it was the 3rd time speaking to me in a day! I'm incredibly grateful to Joshua for his support in finding us a fabulous home and helping us move in with no stress at all. Thank you Fletchers and Joshua!

K. U.

Joshua is one of the best estate agents I've been dealing with. Took his time to show me all the properties properly and able to answer all the questions accordingly. Great communication skills and just a pleasure to work with. Thanks a lot again for all your hard work!

J. D.

Delighted to recommend this first rate Lettings team headed up by Christian. I have rented my flat through Fletchers for several years and have always been impressed by them but more so since Christian started managing the Brook Green branch. Very professional, experienced and helpful team and great communication with their clients. I would recommend them without hesitation.

A. R.

Smooth from start to finish. Emily was very understanding in my needs. The closure from property viewing to signing was just a smooth process and both Emily & Josh were incredibly helpful!

N. Ł.

Very impressed with the service I received, Paulina were very helpful and understanding. Would recommend to friends.

I. T.

Me and my girlfriend were looking for the home of our dreams and I can say that thanks to Fletchers Brook Green agency and our agent Joshua, we have found it. Not just found it, but already moved in and happy in our new home. They were very professional and helpful throughout the whole process! So, if you are looking for a new home I definitely recommend to use their services!

E. D.

Joshua was an incredibly helpful agent with insightful advice on the housing market and approach to renting in London. He was understanding and kept me informed without being pushy. He was also very organised and reliable. Although I did not go for a property with Fletchers, I was very impressed with Joshua's service and would return to Fletchers in future.

C. P.

Great service, and would certainly use them again. Fletchers were quick to respond to any queries, and always happy to help. We ended up leaving before the contract expired, and they were once again very helpful in seeing us through the process. A special thanks to Mrika for looking after us while we were in the property. No request was too small, and everything was dealt with on the day queries were received. A refreshing change when dealing with property managers in rented properties!

C. C.

We had a wonderful experience with Fletcher's. We found the perfect apartment, very quickly, in fact, on the first day that we worked with Fletcher's. The staff is excellent - they go above and beyond and made our experience so easy. Christian in particular is amazing. We recommend them highly, easily the best letting agency we've ever encountered.

D. B.

As a landlord, I have had the pleasure of working with Christian at Fletcher's for a long time and I wouldn't use any other agent. He has a unique understanding of the property market. I always follow his advice on how to keep my flat up to standard and attractive to potential tenants. Happy tenants are what we're all striving for and we've just done it again. Million thanks Christian (ably supported by Anthony)....David Booth

G. J.

Wonderful in every regard. Their professional conduct with everything from finding bespoke solutions to individual problems through to assisting with the completion of incomprehensible government forms, Christian and team have made the whole experience a delight. I've used other agents in the past but can't see that I'll need anyone other than Fletchers in the future. Heartily reccomend.

M. L. Q.

Fletchers Brook Green Estate Agents made looking for a flat the easiest process. Joshua was particularly great. He really took the time to make sure we found what we were looking for and took care of the whole process like the expert that he is. He was patient and sensible regarding our concerns. I have nothing but good comments regarding his work.

C. C.

Thanks to Gaetano, our New flat is actually what we were looking for. Thank you so much

M.

I have nothing but praise for this Estate Agent. They were efficient, always available, and nothing was ever too much of an ask. They found me replacement tenants very quickly, and dealt with all issues in an incredibly professional manner. They even responded in out of office hours and made numerous trips to the flat as I was abroad. An overall excellent service and a real pleasure to deal with such friendly and efficient staff.

O. D.

Outstanding customer service, Joshua and his team assisted us from the very beginning and made our moving in super fast and smooth. Highly professional and friendly agency. We are very happy with them so far :)

C. B.

This is THE letting agency! We gave Fletchers the -what we considered to be - impossible task. 1 bedroom flat, within a specific price range, pet friendly! While other agencies took in consideration maximum 1 of our requirements Fletchers found for us the perfect house. We were impressed of how serious and persistent they were to help us find the house that matched our tastes. Costumer service was amazing, everyone was extremely professional, polite and with remarkable attention to detail. Being extremely dissatisfied from previous companies I though letting agencies was a waste of time. Fletchers not only managed to change my opinion but they are now my letting agent for sure. I recommend them without hesitation.

C. G.

The branch manager, Christian Pengelly, was a pleasure to deal with. Always friendly and helpful. He valued the property correctly which meant I found tenants very quickly and their vetting service meant that I had wonderful tenants who kept the property in excellent condition. His service was second to none and I would have not hesitate to use Fletchers again. Thank you Christian!

w. c. F.

Nikki and Christian from Fletchers made the process of finding a place, sorting out the paperwork and finalizing the contract a super smooth one. There was a small issue in terms of the move dates and this was handled brilliantly by Nikki and Christian (I knew about the situation after they had a solution in hand). I would definitely recommend Fletchers!!

E. L.

It might sound too good to be true, but Fletchers are the real deal. Friendly, professional, knowledgeable and most importantly honest, way beyond my expectations based on previous interactions with estate agents. If you're looking to rent in the area, I'd definitely recommend contacting Fletchers and especially Christian, who is without a doubt the best professional I've encountered while house-hunting.

M. F.

I had a great experience with Fletchers during my search for a 1 bedroom flat. Giles in particular was extremely helpful. He showed me a range of properties in my price range and was proactive in guiding me through the process. There were some minor delays but he made sure that I was able to move in on the day that I requested. Would highly recommend!

L. C.

Have nothing but good things to say about Fletchers. Josh and Christian are friendly and professional whilst also offering a lot of knowledge. They found our first flat which was perfect for what we were looking for and I look forward to working with them in the future.

R. G.

Excellent service! Joshua has been extremely helpful and efficient, and has always been approachable, patient and available. I am really happy with his service and the service in general provided by the Fletchers Brook Green branch. 5 stars to the best agents in London, would definitely recommend!

L. H.

Very professional and attentive service. Renting through Fletchers has been great. They are fast and eager to help; always replying quickly to emails and phone calls. It has definitely taken the stress out of the move and the positive and friendly attitude from these estate agents has been a breath of fresh air after previous bad experiences with other agents.

K. L.

I found my home because of Paulina. She is really helpful and kind person.

O. W.

My flatmate and I had an absolutely delightful experience in employing the services of Fletchers to find our current flat. Anthony was brilliant in finding us flats which were well within our price range, and far superior to any we had viewed before coming to Fletchers, as well as proving eminently professional and extremely knowledgable about the area. The flat we eventually settled on was one not let directly by Fletchers, but rather a management company - nonetheless, Fletchers was a great help in driving the expeditious completion of the necessary documentation and keeping us up to date, with Anthony even checking up on us after the letting process was completed to make sure everything was to our satisfaction. Cheers!

D. L.

Christian and the team at Fletchers Brook Green were fantastic to deal with. Since I was new to London, Christian went above and beyond to guide me through the ins and outs of renting for the first time in the UK, which made my experience so much easier, from the very first viewing all the way to moving in to the my lovely flat. I can't recommend a better agency to deal with if you are in the market!

E. A.

Fletchers Brook Green team were always available and efficient, specially Christian Pengelly was friendly and helpful. I rented my flat fast and easy during the virus epidemic and he did a very professional job.

C. L.

Ava was very helpful in our search for our property, making viewings friendly and insightful. Thanks very much Ava!

A. T.

Renting through Fletchers was a genuine delight. As first time renters we were expecting to be overwhelmed by the process, but Anthony went above and beyond to ensure everything ran smoothly and that we were happy at every stage. Nothing was ever too much trouble, and I would thoroughly recommend using their service.

D. Z.

As a first-time landlord, Fletchers were outstanding in terms of their approachability and guidance through the letting process. Their desire to help not just professionally, but flexibility for my personal situation was unmatched by any other estate agents I had met - I can without hesitation recommend their service.

M. N.

These guys are fantastic. The process of viewing, getting the paper work done and moving in was super smooth! Special thanks to Joshua who helped us massively with our special requests such as removing furniture. Overall I don't think our experience could get any better. Thank you guys!

J.

Working with Antony was a pleasure, he provided a seamless professional experience and helped us find the perfect flat with brilliant support both during and after signing. A credit to Fletchers and would definitely recommend this estate agents!

A. M.

Made looking for a new home in London super easy and we’re really helpful and communicative at all times. Would 100% recommend using Fletcher’s. Big thanks to Joshua and Christian!

D. A.

The agency is very professional and everyone is really nice and helpful .Christian is probably the best letting agent ever ( we have seen quite a lot of agencies before ) . He helped us to find the best flat for us . He took the time to show us many flat , to answer our questions and to give advise . In addition , Christian was really committed to find us a flat , until staying very late at the office trying to find solutions for us . We felt that at fletchers, they really care about customers ( compared to much bigger agencies) . we strongly recommend this agency.

A. 2.

Joshua was brilliantly helpful with helping us get our new flat, he was super supportive in arranging a few details with the landlord and when we hit a few issues with the referral process was always on hand to give advice!

A. B.

I strongly recommend Fletchers to anyone, especially the property management team: They are always very reactive to every need/problem/request and they do so in a very friendly and professional way. A special, wholehearted tanks to Mrika Nikolli, the property management team manager, who is unceasingly helpful, hard working and pragmatic...and she always finds the time to put a smile in the mix, which really does make the difference. She has been doing an outstanding work and we are very fortunate to have her as a point of contact in the property management team, we hope you get her too on your side :)

L. D.

Christian wowed us with his genuine enthusiasm and the way in which he dealt with all our needs when looking for a property. The level of service provided was excellent and should serve as a benchmark in the industry. Would not hesitate to recommend! We are also very pleased with the Property Management service from our account manager Mrika. She always deals with our queries promptly and efficiently, and with warmth. Thanks Mrika!

S. R.

5 stars service especially to letting agent Christian Pengelly! Efficient in giving market overview & clients resolve. He has been a great help in letting out my flat whilst I was overseas and pregnant with twins! Made the whole process stress free for me. Couldn’t recommend him more!

O. S.

Eva is great at actively helping out and looking for properties for me in the area. Appreciate it.

S. M.

We had a brilliant experience with Fletchers. Best experience with an estate agents to date. Very friendly service, as stress-free as possible and approachable. Christian in particular was great, he was very responsive, friendly and helpful. Would 100% recommend.

M. H. (.

Anthony recommended me a cosy studio with a separate bedroom. He and Christian carefully explained everything I need to know, and considering I am still a student, they negotiated with the landlord to reduce the rental price and advance payment and also furnish the studio with new furniture. Their passion, patience and honesty expressed me greatly and I took the studio immediately. Due to the change of moving-in plan, they even arranged me a similar property with the same location and price. I cannot be more grateful to their great services and support.

B. A.

Nikki and Christian have exceeded our expectations, they have been professional and most importantly understanding every step of the way. Superb communication , available when we need them, found us exactly what we were looking for. Need more agents like them.

S. K.

We had a viewing with Anthony just a few hours after we rang and he was very knowledgeable and professional which made us place an offer straight away. He understood the needs of the landlord and the position we are in which helped us to create an offer that we felt good with. He communicates very clearly and open and he went an extra mile to create a deal between us and the landlord, always keeping us in the loop. Can not recommend him enough!

M. W.

Professional and personable service. Found a lovely flat to let through Fletchers that was under budget and also accepted pets. Christian kept me informed throughout the process and was infinitely helpful. I couldn’t be happier and I would definitely recommend!

M. K.

Very happy with the Fletchers Brook Green team, especially Joshua. His friendly but professional approach makes our stress and hassle disappear and nothing was too much trouble for him. Can't wait to move to our new home. Thank you Joshua! Martin & Andrija

v. t.

This review is predominantly for the interactions I had with Fletchers, Christian Pengelly, to be specific. Christian was quite proactive in his communications, understood my requirements well and gave me options for flats that had most of the boxes ticked for my requirement. One of his colleague even accommodated a viewing when it wasn't scheduled so really appreciate that as we had traveled quite far that day for other viewings with him. Ultimately, we didn’t go ahead with them as I decided to look in a different area but it was great interacting with them and would definitely recommend them.

D. B.

Great experience with Fletchers and a new starter to the office, Anthony. He understood what we were looking for a certainly delivered with a personal service. Very happy with our decision to use this agency!

A. H.

Christian and Joshua were readily available for the many inquiries we had. They made the process of finding an apartment and arranging our tenancy very easy - even from abroad :)

D. C.

I have been a client of this office of Chard for well over 17 years, as a landlord in the area for which this office has consistently found me high quality, reliable tenants. The team there is always professional (I would say the current team is certainly one of the best, in my experience); they deal with matters in a timely fashion, always respond to emails quickly, and when looking for tenants, offer advice on pricing, feedback on viewings, and generally work hard to make the connection between landlord and tenant as smooth and pleasant as possible. The fact that I have worked exclusively with this office for such a long time should speak for itself.

V. N.

Joshua from the Brook Green branch gave us some good advice and recommendation. He is also very efficient and communicated with us frequently to keep us posted on our case. His colleague, Christian was also helpful and friendly when I visited the branch. Definitely recommending them for their excellent service.

D. N.

Joshua was a great help in our search for a property. He’s without doubt the best lettings consultant I’ve contacted; he spent the time to understand our requirements meaning the properties actually viewed most closely met our needs. Wouldn’t hesitate to contact Joshua again when next looking for a property in this area.

Z. V.

Very professional service and pleasure dealing with Fletchers! Especially Anthony went above and beyond the call of duty when assisting me to find a perfect property, proposing clever solution to every problem I have encountered and making sure the properties he’s proposing actually fit my specific needs. I could not have asked for a better agent!

T. G.

Currently dealing with Ava who has been highly responsive and professional.

L. F.

We've had a great experience working with this estates agents. Giles in particular has been great from the very first phone call right through to getting the keys. He has been very accommodating and helped us with everything we have needed!

J. C.

The team at Brook Green were Fast, super professional, listened to my needs and came up with solutions within 48 hours. Joshua was not only incredibly helpful but also patient. My experience of working with the team at Brook Green was fantastic and I would recommend them 100% Thank you to Christian and Joshua.

J. M.

Christian was fantastic - he let my flat within a week and was helpful, professional and responsive from my first contact with him. I recommend Christian and Fletchers very highly.

M. B.

A huge thanks to Anthony Barnes for making my first renting experience is London very smooth and pleasant. Great availability, quick turn-around time on any of the questions or requests, friendly and helpful attitude throughout the entire process. Strongly recommended!

M. C.

Anthony must be the most professional agent I've ever met. He remembers clients' needs and preferences very well and he keeps suggesting high quality properties to me during my pursuit of a new flat. I honestly couldn't ask for more from him. Passionate, hard-working, considerate and reliable. I think he's a role model in his industry. Thanks to Anthony's effort and I wish him all the best in his career.

G. M.

Joshua, Christian & Nikki have been very helpful in our transition moving from Canada to the UK. There was always someone available for us when we had question and took good care of us in all our process getting our flat. Thank you!

Z. H.

This is the best estate agent I have come across. My gf and I were in a rush looking for student accommodation and Christian offered great help throughout the process which helped us identify the best possible property in just a few days. I was amazed by Christian's enthusiasm and energy, which made property searching much more fun and efficient.

A. O.

Excellent experience, very good agents. We interacted with Joshua and were absolutely happy of the service he delivered. Very professional, and excellent suggestions. I recommend this agency and Joshua 100%.

S. A.

Chard Brook Green is definitely one of the most professional estate agency office in London. They addressed our needs and expectations very clearly in the shortest time. It was very good to deal with them since they did not just take us to any property they have available in their catalog. They understood our needs and addressed those needs perfectly. I definitely recommend them to everyone.

J. G.

We are very happy with the agency Fletchers and its agents, especially with Nikki and Christian. Both worried about offering us what we were looking for and helped us at all times. Thank you very much for everything guys!

P. C.

Thanks to Gaetano and his amazing work! Love it.

U. S.

I have had a pleasure to.work.with Joshua, although the property that we finally put an offer was not with him, but by far he has been the most professional and friendly of the consultants we have met. He has always given our space to think, and when other agents would leave the following up, Joshua always made sure to catchup and see where we are at.

K. S.

Fully recommend. I was on the phone with Paulina and she provide me all the informations I needed.

S.

It will be better if the agent can be more careful when doing the paperwork. But anyway, it is a great experience in the renting process, Anthony and his colleague Christian always response fast and sort out problems for me.

E. I.

Amazing work Gaetano. It was a pleasure to work with you!

M. M.

Anthony Barnes at Fletchers Brook went above and beyond to find us a suitable apartment. By far the best agent I have dealt with (and I have dealt with many). Would highly recommend their service.

B. H.

Great service! Nikki helped us find a perfect home. She was extremely helpful, kind and always available. Thank you for your hard work!

R. W.

Chard have twice successfully let my property in Brook Green. On both occasions they found excellent tenants who stayed long-term. James provided a great service and I found him to be very helpful.

S. W.

We were looking to rent in the W6 area, looking to find a river view apartment, we dealt with Josha at Shepherds Bush Road Office and he was outstanding, took us to view the apartment twice, was incredibly knowledgeable about the area, the apartment and the utilities. Josha kept us informed all the way along the process and made the decision making easy. He was not pushy just very knowledgeable.

C. P.

Joshua was brilliant and found us the perfect apartment. He was extremely informative and kept in touch when necessary, it was hassle free - Thank you!

N. W.

I found a flat to rent through the Chard Brook Green office. Was very impressed with quality of service. Looking for a flat can be a stressful experience- particularly in London and more so when renting- but was glad to find Christian who I dealt with to be very helpful throughout the process. Would highly recommend.

Y. H.

Our estate agent, Christian, was helpful, honest and patiently answered our (many) questions. He found us a great place at a great price and was pleasant throughout - I'm very happy to recommend Fletchers.

J. M.

Fletchers Brook Green is a tiny office but a testament that great things come in small packages! What a lovely small team! By the end of the process I knew the whole staff by name and even had flowers delivered to our new front door on moving day! Above and beyond the call of duty and care! Couldn't recommend more!

G. S.

Nikki has been great to work with. From the intial phone call to signing of the tenancy she has provided a professional service and looked after our needs. Thank you.

C. W.

Thanks to Gaetano, my friends and I do not need to worry anymore.

O. “. D.

Thank you so much for today, you made our day Gaetano!

A. A.

Amazing experience, Thanks to Gaetano for his amazing work!!

D. g.

Excellent service, Joshua was super helpful with us! He helped us through all the process, he was patient and answered all the doubts we had in order to feel confident about our decision.

Z. N.

Since 2015 i have had nothing but fantastic service and care from Mrs Marika Nikolli she is genuine and is always very quick at solving any issues that may occur. i would describe Marika as very professional,efficient and reliable and would 100% recommend.

A. A.

The staff at Fletchers Hammersmith were outstanding and concerted great efforts towards marketing my properties. Thank you Giles, Carmel and others in the office for the great work. will definetly keep in touch on more opportunities. AA

V. K.

Nikki was very helpful, prompt to reply and follow up, took in our criteria and presented options accordingly. Gave suggestions on things we hadn't thought of as first time renters.

O. Ü.

They helped us a lot in finding a super family home in about 1 week. Thanks to experienced team leaders and friendly team we found the house we wanted. I can recommend it because they are reliable, experienced, patient and hardworking.

Z. L.

James Christie and his team are helpful, resourceful with a can-do attitude. I am a landlord using their property management services currently and they have been able to tackle and solve issues promptly and professionally. I would definitely recommend them

D. S.

I've given 5 stars and I didn't write anything as I was very busy... but I need to say that Christian was absolutely amazing! He found the right place in a very short time. The apartment is perfect, exactly what we need, the area is quiet and the landlord is so nice. Christian knows how to help you and he's happy to do it. Thank you so much! Samanta O.

S. W.

Joshua has been great in understanding my needs and has been really helpful in my search for a flat. Would thoroughly recommend this estate agents if you’re looking to let!

d. d.

Wonderful agents, very experienced, dynamic and dedicated to service individuals, thorough and persistent to achieve the best result, with a spirit of co-opration in every way possible prevalent at all times. A real pleasure to work with-Fletchers is The Team inspiring Trust for great results

s. n.

Nice place on irving road service form paulina was kind and amazing

R. H.

We are a small Landlord who have just acquired our 6th flat, this one in Hammersmith. We engaged with James Christie who quickly found us a Tenant and kept us informed through the 'moving in period'. So far they appear to be reliable, fingers crossed! The management side of the company has been exemplary, with Anna giving a real can do attitude to her work. Highest praise to her. Good work Chard/Thamesview!

D. B.

Chard were extremely professional and helpful from start to finish. They gave me the best possible advice and kept me updated. Always punctual and polite. I would wholeheartedly recommend them and look forward to them letting my properties out for many years to come.

B. M.

I found my first flat in London through Fletchers. Joshua and other agents are very helpful and response to my request quickly. Thank you very much for the help. I recommend it.

S. L.

Professional and helpful letting agent. Was able to find tenants quickly and assist with their requirements prior to move in. Despite not managing the property for us they regularly check in to ensure all is well. Would recommend.

A. S.

Amazing work Gaetano! thank you so much for your help!

G. S.

Excellent service provided, particularly by Christian who works very hard and always returns calls/emails very promptly. Pricing is reasonable considering most properties are in a desirable part of London. Would recommend to friends and family.

N. O.

Have been provided with excellent service by Emily who has made my experience of renting easy and seamless.

M. M.

Joshua was fast to respond to our queries and would always take the steps he needed to answer our questions fully. We would happily use the services again.

A. Z.

Thank you Gaetano, you deserve 5 star service!

P. S.

Moved into a new place courtesy Joshua Winton, who has been very supportive and patient with us throughout the laborious process of renting a flat - thank you for always picking up the phone and offering us guidance Joshua!

B. G.

Giles exceeded our expectations and we have a home that is better than we had hoped for. The entire team (Christian & Carmel) have been a fantastic help - even with outside items around the area.

f. s.

I have worked with Chard Brook Green on a number of properties in the surrounding area over several years now. Chard Brook Green are a friendly and approachable team who are always on hand and work efficiently in marketing and letting properties. Quick turnaround, fuss-free and transparency are just a few of reasons why we continue to work with Chard Brook Green.

C. O.

Anthony Barnes was a terrifically knowledgeable and personable letting agent, and Fletchers as a whole has been professional and generally on top of things. Highly recommended!

p.

Mrika Nikolli was a great pleasure to work with. Very responsive, professional and with an added extra touch of human understanding and friendliness which is rare to find nowadays! Would highly recommend! Thank you for your help throughout my tenancy.

R. B.

We were due to move out in 3 days and had little to no options and Joshua and Christian were very understanding and worked tirelessly to ensure we had everything sorted and weren't homeless lol. Would definitely recommend!

s. m.

We found our flat through Fletchers, we are very happy. Joshua is amazing! Thanks to all the team!

R. S.

I have been represented by Mrika Nikoli in respect of an unusually difficult residential investment. Mrika has gone 'over and above' usual Estate Agents and looked after my interests at all times.I am delighted that she has been promoted but sorry that she will no longer acting for me. She will be ahrd act to follow. Robin

B. A.

Very fast and accurate service. Christian was extremely efficient. I was in a rush of finding a place and he made it possible for me to move in within 3 days after having found the flat.

b. f.

Paulina was so helpful and kind, excellent experience. 😊

A. J.

The guys at Chard were simply brilliant (shout out to Christian and James) The shop closed at 7 the night before our move in date but they stayed there till 9 to make sure the paperwork got sorted and the references came through. They then rang up to confirm all was ok on our move in date and take care of any glitches we came up against during the move. Long story short, we went from viewing a flat to moving into it in the space of 3 days. Puts foxtons/felicity/et all to shame!

V. M.

We found our lovely one bedroom flat thanks to Antony. All services were fast and convenient. Can’t wait to move in soon.

D. S.

As a landlord, I have been working with Chard for the last 9 years on multiple properties and they have been extremely professional in their services with good understanding of the market and the legal issues that are associated with it. Highly recommended to any landlord out there! Hyder Sikafi.

E. M.

Great company who were really useful in helping us find a flat when moving to London! Personal and attentive (but not pushy) - would really recommend!

L. T.

I worked with Giles Malyon, who was tremendously helpful, really thoughtful and diligent with follow up. I could rely on him and was always sure to receive an answer very quickly. Highly recommend Chard Brook!!

P. C.

Having dealt with Fletchers for some years now, I'm delighted with their lettings team from start to finish & the expertise managed by Christian.

G. L.

We were provided a list of properties that matched our criteria and they also included an extra one which didn't. We ended up going for the extra one which we'd never seen hasn't been for Christian. Very pleased with the process

S. D. M.

Thanks to Gaetano and his Amazing work

A. C.

Thank you very much Chris and Joshua ! You have been very helpful through the whole process , very professional and informative. I highly recommend Fletchers! Super fast and very responsive. Thank you again, Alexandra

S. H.

Definitely the best letting agents we have been with. Both Joshua and Christian have been super helpful and understanding. Highly recommend 👍🏽

J. P.

Friendly, professional and thorough service from beginning to end from Christian who has been on top of everything and always helpful and honest. You couldn't ask for better!

R. P.

Hugely friendly and helpful staff. Christian made the viewing process really easy and enjoyable and they sourced some excellent properties. Would recommend. Many thanks!

M. s.

I had great experience and the team (Christian, Carmel, and Gile) was very professional and fast in providing the service. I would highly recommend fletchers.

O. O.

Great services. Christian from the brook green office was really helpful multiple times during my tenancy. I would certainly recomand their services!

C.

Christian and the team were a professional pleasure to deal with, and really made a (quite rushed) rental process work very smoothly for us, despite us putting them under pressure with our holiday timelines

z. k.

Great experience with Fletchers. Joshua was extremely helpful with constant communication and viewings.

H. S.

Christian was friendly and efficient, highly professional and was well prepared with answers to every question I asked. I wouldn’t hesitate to recommend Fletchers.

K. N.

Brilliant Estate Agents. They were so helpful and attentive throughout the process of finding a new property.

H. S.

Professional and high quality service. Joshua was very helpful and our move was swift and hassle free.

L. J.

The best experience that I have had with regards to property searching / acquisition. Everything was treated professionally, promptly and communication was clear.

S. M.

Great service. I loved the property. I strongly recommend it. Josh was my agent and he delivered a great customer service.

S. C.

I was very pleased the way Christian handled letting out my flat with good rapport with the tenant and myself.

A. F.

Enthusiastic yet professional service throughout. Very happy with the whole process and grateful for the support and guidance.

S. R.

Both sales and letting teams were truly professional and really helpful all round... thank you guys!

S. W.

Fantastic service, extremely professional team! Highly recommended if looking to buy/rent property!

T. B.

Amazing service , very pleased with everything. Will highly recommend them.

G. A.

Giles found us our dream home. Thank you for all the great job and efficiency.

L. P.

Excellent service from Joshua and Christian. Very professional and friendly through the whole process.

J.

Always a professional stance - keen and attentive - a great team to work with. Made every effort to secure a letting

I. B.

Nikki was super helpful, she really helped suggest locations based on what I was looking for.

H. M. I. C. M.

Jacob was helpful and prompt

R. L.

We are happy with the kindness and promptness of our current property manager.

H. H.

Great service, Joshua was really helpful and polite! would recommend :)

D. G.

Great people at Chards, with a great landlord. Makes life a lot easier, with a safe feeling.

A. B.

Christian was great! Very efficient and quick to address any of your concerns.

m. x.

Amazing service, Giles was more than helpful with everything , would definitely recommend.

T. N.

Lovely experience with very enthusiastic staff. Always happy to help and take feedback very well. (rented)

S. L.

Good service. We found a very convenient flat through this agent.

E.

Excellent professional agents. Highly recommended. Look no further.

Л. Б.

Great experience overall, very cooperative staff, Christian has been very helpful!

A. S.

Easy to communicate with. Thank you Joshua

Q. Q. W.

Chard in brookgreen are very friendly and professional. I would high recommended.

E. T.

I highly recommend Fletchers!People were efficient and quite friendly!

A. T.

Highly professional staff. It was a pleasure working with Christian Pengelly

S. V.

Ms. Mrika Nikolli has been very friendly, helpful and efficient.

J. K.

Very competent staff. Was glad to cooperate with them.

E. S.

Dealt with Christian, v helpful, great service, professional and upfront.

B. C.

Great service - helpful team - thanks Chard Brook Green!

A. B.

A very good experience with personal attention. Thank you.

N. P.

Really good service, so helpful.

I. G.

Professional, friendly and efficient agents.

R. L.

Christian was great and helpful

N. S.

Excellent service and very friendly and helpful 10/10, Mrika is very friendly, helpful and always there to solve any issues you have very efficiently.

V. C.

Perfect renting experience, great staff and amazing service. Highly recommended!!

M. P.

Excellent service:)

J. A.

Great experience

M. M.

These guys are absolutely lovely Gaetano and Jack were brilliant, very happy

G. D. M.

D. P.

E. T.

C. K.

V. T.

A. T.

H.

S. S.

M. B.

M. G.

E. L.

m. s.

M. A.

Contact

Photos