Reviews of Frank Harris & Co. Southbank & Waterloo. (Real Estate Agency) in London (London).
Frank Harris & Co. Southbank & Waterloo
123 Stamford St, London SE1 9NN, United Kingdom
Description
Information of Frank Harris & Co. Southbank & Waterloo, Real estate agency in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Frank Harris & Co. Southbank & Waterloo
Sunday
Closed
Monday
8:30am–7pm
Tuesday
8:30am–7pm
Wednesday
8:30am–7pm
Thursday
8:30am–7pm
Friday
8:30am–7pm
Saturday
9am–6pm
Reviews of Frank Harris & Co. Southbank & Waterloo
A. P.
I am extremely pleased to be assisted by Catherine Gaston from Frank Harris. She has been very friendly and helpful throughout the whole process. She showed me different types of flats, highlighting the strengths and weaknesses of each in accordance to my needs. In addition, she kept assisting after my offer has been accepted, making sure that the contract exchange and completion occur timely and efficiently. I couldn't have asked for a better estate agent, highly recommended!
L. M.
Frank Harris team delivers a very high quality service throughout the entire letting experience.
The team provided fair opinion on the properties available in the area I was looking for, and guided towards the one best fitting my requirements.
The team also handled all of my queries and requests with great professionalism, responsiveness and flexibility, both before and after signing the tenancy agreement.
Highly recommended.
K. A.
Amazing help and support from this Frank Harris team. Especially want to mention Nicole Pretorius, who was an absolute joy to work with. She was diligent, efficient and was very good at listening. I moved into my new flat just a few days after the new year's festivities and I was very impressed that Nicole was diligent enough to check the flat and made sure everything was in order in time for me to move in. Little details like this go a very long way and I would happily recommend.
D. W.
Working with Joel and the staff was an absolutely easy, straightforward and pleasurable experience. Joel went above and beyond making sure the communication between me and the seller was fluid. This was a very easy purchase well facilitated by Joel, whose definitely one of the best in the business. Highly recommended and it would be a pleasure working with him again.
S. G.
Just completed on the sale of my flat today with Frank Harris. Joel and team were excellent throughout, keeping me informed and updated of viewings and were all over the sales process. Communication was great! Would recommend them to anybody selling in the area.
A. E. A.
I was super pleased with the level of service from Frank Harris, and in particular the help of Harrison Bacon. Despite the challenging market Harrison was quick and efficient and helpful in the process of finding a suitable flat. Any queries I had during the process were answered promptly and professionally, which made it comfortable and easy to rent. I really recommend Harrison and Frank Harris as a company! Thank you so much.
J. S.
Letting my flat with Frank Harris was a stellar experience from start to finish. Nick and his team were responsive throughout the day, and they helped me get to a great outcome with tenants. Nick and Nicole were both highly professional, and went above and beyond to highlight the flat and local area's strengths to prospective tenants. By the time they were finished talking I was sad to be moving out!
E.
Extremely pleased with the level of service from Frank Harris, specifically from Nick O'Neill. Even with the minefield that is the rental market at the moment, Nick took the time to swiftly respond to my enquiry and was up front and honest about the best way to proceed. Since agreeing, he has also been very helpful and quick in response to any queries I have had, making the whole process very straightforward - a service I would describe as a rarity with other companies I have dealt with. I wouldn't hesitate to recommend Nick and Frank Harris in general, thank you!
C. K.
As a purchaser I found Joel Hughes of Frank Harris & Co both professional and responsive. He was very helpful when we were viewing properties and reliably fast in coming back with information when it was requested of him. When we found the property we wished to buy there were the inevitable challenges to moving the purchasing process along, particularly at the speed we hoped for, but when Joel's assistance was invoked he was very good and quick at providing it. He was successful in obtaining information and unblocking some of the blockages we encountered along the way, as much in his client's interests as in ours. We made it across the finish line relatively painlessly. Joel was a pleasure to deal with. I would be very happy to work with him again whether on a sale or a purchase and would have confidence in him achieving the outcome I sought.
G. S.
Having contacted at least a dozen letting agents and spoken to countless people on the phone over a three month period, the main reason I finally chose Frank Harris and the flat I now live in was Harrison Bacon, whose responsive service and reassuring professionalism left me in awe! House viewing and paperwork have never felt so easy and clear with his help. If I had a friend looking for a new home, I would not hesitate to recommend Harrison Bacon.
D. A.
Had a great experience with Nicole Pretorius at Frank Harris - we went through them to rent a flat in London and found her incredibly friendly, responsive and professional. In particular, she helped us negotiate a favourable payment schedule, which we, as international students/recent graduates without UK-based guarantors, found incredibly difficult with other agencies. Overall, I would definitely recommend her services.
C. P.
We just signed up as tenants for our dream flat on the Southbank. I must say Nicole Pretorius of Frank Harris has been great - very positive attitude, responsive and high energy. We really felt that Nicole shared our excitement in securing the flat. Cant wait to get the keys !!
V. P.
Really happy with my experience with Frank Harris so far. Nicole was super professional since the begging which was essential to close the deal fast. Also, since we’ve moved in Nicole has been always available to answer our queries and solve the problems that we had. Great service!
张.
Harrison Bacon has been amazing in helping me find a great flat under very short notice. He is an efficient agent and ensures that he is always accessible for any questions or help his clients need. He is also very professional and respectful of any specific concerns clients may have and committed to looking for the best living space fulfilling your requirements. Happy to have had Harrison as my agent!!
H. B.
Had the pleasure of working with Harris & Co. during my recent flat search. They were both helpful and professional from the start of the renting process to the finish. I worked with Harrison Bacon, who went out of his way to provide prompt responses to my mainly calls and emails. Overall, a very good experience!
b. l.
Definitely 5 star experience!!!
We had a great experience with Harrison Bacon at Frank Harris. He was always willing help us out with our questions (we had a lot!) and aided us through the entire process professionally and efficiently. We were able to see lots of properties relatively last minute and couldn't be happier with the flat we ended with - thank you Harrison!
N. K.
I had to find an apartment by being away from London and dealing with Harrison Bacon at Frank Harris made it super easy. He was always responsive to my calls and emails with all the questions I had . Explained to me and recommended what providers to go with since I am new to London! It was a pleasure working with him, made my moving in super easy! Thank you Harrison!
A.
Had a great experience with Nicole Pretorius at Frank Harris. I went through them to rent a flat in London and it was a far easier and more enjoyable process than I had imagined. The service was exemplary and I was guided through the proceedings very efficiently with ample communication throughout. I would highly recommend their services!
P. L.
My experience with Frank Harris was phenomenal. Our letting Agent Nicole in particular was very professional and responsive to our needs and queries, and made the entire process easy and straightforward. I would highly recommended their service.
C. B.
I was helped by a young gentleman name Harrison Bacon. He was super polite, super helpful, patient and immediately understood what I wanted. He was super professional without being bully or pushy like a lot of the other agents I met at other companies.
He also was excellent at follow up.
I highly recommend him if you want to deal with a smart and trustworthy gentleman .
H.
Couldn’t be happier with my experience at Frank Harris. Nicole was absolutely wonderful to work with - she was friendly, attentive and extremely helpful from start to finish, and made the entire experience stress-free. Highly recommend!
N. U.
Great experience with Tyger! Obviously very knowledgeable and a genuine pleasure to deal with. LISTENS to my needs/requirements unlike many other agents I have previously dealt with. Will be trusting him with my property search. Ask for this man if looking to purchase!!
I. W.
Joel Hughes and the team at Frank Harris were exceptional - throughout the entire sales process they provided reasoned and constructive advice, effectively co-ordinated and managed all the involved parties, always responded promptly to messages and, most importantly, actually provided the outstanding and comprehensive service promised at the outset.
C. T.
Extremely happy with the process that Nicole helped us out on in renting around the Waterloo area. Professional and guided and helped us move very quickly given our short time-frame!
m. b.
My recent flat hunt with Frank Harris could not have gone better. Nicole was both very kind and professional and offered such great help with every step of the process, from finding a flat to moving in. Thank you!
N. B.
Team at Frank Harris made finding a lease, putting in an offer, and the acceptance process unbelievably easy. Special shout out to Nick & Nicole who were incredibly responsive with all of our emails, last minute flat viewings, and not being pushy at all.
They listened to what we were looking for, actually made really good recommendations (not like other agents who would just throw whatever they have at us!), and ultimately we found that they had the best range of properties available. Professional from start to finish, and will absolutely be my first port of call for London letting in the future.
C. L.
I wouldn't hesitate to recommend Frank Harris. Where other estate agents failed to even get back to us, they were super responsive and helpful at every stage. I've been particularly impressed with Nick's ability to understand quickly the kinds of properties that would appeal. Having only started thinking about a move a few weeks ago, we are now moving into our dream flat next week. We couldn't be more thrilled!
M. R.
I had my property on the market for around 9 months with another agent. Not a single offer came through. Very impressed with Frank Harris. Bought the property many years ago through them and now listed it for sale through them as well. I have already had 4 offers. They are very active, hard working and efficient. I really appreciate the constant communication and regular updates, a big "thank you" to Catherine for keeping me in the loop at all times and so energetically marketing the property. Emma the manager, runs a great team and I am impressed with the service they have provided so far.
N. D.
Wonderful estate agents. We worked with Nicole who I would whole-heartedly recommend. She has been very responsive, helpful and always sent suitable specs across that fit our brief. All listings have felt special and priced reasonably too. It's been a breath of fresh air working with Nicole and feeling supported in the moving process.
A. I.
I'm so happy we stumbled upon this agency. We've been looking for two months before finding the flat we liked. Nicole was there to show it to us and took great care for our cause from the beginning. She was always available and happy to help. Our situation wasn't straight forward but it wasn't a problem for her, which we appreciate very much. She made everything super easy.
I highly recommend this Frank Harris & Co Waterloo branch and their wonderful employee Nicole.
C. B.
I can genuinely say Frank Harris & Co made things easy, and finding our flat was good experience (which is really saying a lot as London lettings agents are usually terrible). Particular shout out to Nicole who was our main point of contact and was very professional, and to Nick who took us for a few of our viewings.
Notable positives
+ very responsive to emails
+ only sent us properties within our price range
+ not pushy
+ great with last minute viewings
+ had their properties all listed online, so were weren't wasting time at viewings we weren't interested in
Overall they were very professional, had great properties in our budget, and in the future they'd be my first port of call for lettings.
E.
I've had a great experience working with Nick, who made the process of renting a flat from abroad very clear and efficient. He has been super reactive and helpful whenever I had questions. Would definitely recommend Frank Harris agency and Nick's professionalism!
v. i.
We've worked with Nicole to find a new flat and she was absolutely brilliant. Nicole arranged for us to view the flat we liked really quickly, at a time that was convenient to us. While we viewed the apartment, she answered all of our questions and made really helpful suggestions. Once we made up our minds about the apartment she kept us updated throughout the approvals process and answered all of our additional questions (from what size mattress we should get, through to allowing us to visit the flat again so that we can decide on what furnishings we should buy). I feel that Nicole really had our best interests at heart and would highly recommend her to anyone looking for a property in London.
A. O.
Moving from Australia during a pandemic has been challenging. Luckily Nicole from Frank Harris has made getting a lease easy. She was pleasant, friendly, responsive and clear in communications. Compliance can be a pain, but she helped grease the wheels to get things done. Thanks
S. C.
I have been working with Catherine for my flat search and can only say positive things! She has been fantastic; aiding my search in a proactive but not pushy way and always following up in a timely manner. She is very helpful to aid me to find something that works for my requirements and also great to mention very covid-safe measures which is fab! I have dealt with many agents on my search so far, but the Frank Harris team have been excellent.
S. S.
I have had an extremely positive experience using Frank Harris & Co. When I was looking for a new flat to rent I found the whole Team to be incredibly professional, friendly, and helpful throughout. They were always available to assist with any queries I had, with great communication. A special mention to Nicole, who made the process as easy and straightforward as possible, and always with a cheery disposition.
J. B.
I used Frank Harris & Co as a first time buyer to purchase a flat in London. I have had a very positive experience in terms of service and support from the team.
Emma (My main contact) was responsive, professional and really supported me in driving progress across the flat purchase. Despite Covid and a number of usual delays in conveyancing the team at Frank Harris were very good at acting as a 'go between' to keep both me and the seller updated and moving forward.
In conclusion, I had an excellent service from Frank Harris and the team and would recommend them to others
R. M.
Thanks so much for helping us find our perfect property. Catherine provided an excellent service. She was really professional and knowledgeable throughout, answering all our questions about the property and didn't rush us or putting us under any pressure during or after the viewing. Her friendly nature made the difficult process of putting in an offer much less stressful and after the offer was accepted she made sure everything progressed quickly and smoothly. Would highly recommend. Thanks again!
M. K.
I highly recommend Frank Harris. My experience was very positive. Looking for and renting a property was quick, easy, and pleasant. My special thanks to Nick. He helped me a lot with his advice, when moving in and out, as well as comprehensive responses to a number of my requests. He is a true professional of the field! The agency and team showed their high professionalism in all aspects of our interaction. Will definitely use their services again!
J. V.
Myself and my girlfriend found our perfect flat with Frank Harris. We had been to viewings with 5 other agents, and the professionalism we experienced at Frank Harris could not be compared to any other letting agent. Nicole helped us throughout our property search, from our initial viewing all the way up until we moved into our property. She is always ready to help so make sure to ask for her if you are trying to find a place to rent. She is receptive to requests and negotiated the move in date which suited our schedule in addition to a check in time which fit our schedules. Frank Harris have gone above and beyond and we do not plan on using another agent in the future.
D. A.
We've rented through Frank Harris Southbank for about 3 years now. Really high quality service and prompt responses, always willing to sort out issues.
Nicole Pretorius handled our move out and other apartment viewings over the past few weeks and has been extremely pleasant, friendly and professional through out. Overall highly reliable.
M. W.
We arranged a viewing and was met & greeted by Catherine who was bang on time at the property, very helpful person.
Afterwards there was no pushy follow up and we made an offer. We loved the complete service follow up because Catherine arranged for financial advice and conveyancing quotation arriving within a few hours, we really thought that professional and a switched on complete service from web-site to owning a property. Great customer service and thanks Catherine. Just a pity our offer was turned down. Better luck for us next time. M&H
E. A.
Very pleasant experience on my viewings with Tyger. Knows his stuff and gave me strong advice. Recommend this sales agent!
C. J.
I’ve been in touch with Nick and I was a bit particular for the type of flat and budget, but Nick was able to accommodate all of my requests. He was very professional, honest, a great mediator and a reliable agent; I would definitely recommend anyone looking for a property to contact him. There is no doubt in my mind that if in future I need to look for another property I would use his services again.
Patrizia and Charles
f. a.
Nick at Frank Harris was great to deal with. Present but not pushy. Quick to respond to any queries. Helpful and reassuring throughout the process. As a first time landlord, it was initially a slightly daunting process however it was made so much easier with Nick's considered guidance and advice.
C. G.
I was a tenant moving out of a place that Frank Harris was doing viewings for and even on the way out they were really nice! Nick gave us lots of tips on what to do/how to end our tenancy properly as well as giving the incoming viewings a good tour with advice on everything.
w. y.
I just bought a flat in Waterloo from Sofia few weeks ago. She is very professional and responsible. Well prepared during the viewing and very effective after sales. It is the best experience with the agent compare to others I have worked before. Highly recommend!
E. A.
I would like to thank the whole team at Franck Harris and particularly Sofia Hammond who helped me find the perfect flat for me and my partner. Her professionalism and advice have been much appreciated. She was very friendly, quick to give me answers to any queries and very helpful in guiding me through the whole process. I would recommend her to anyone looking for properties from Frank Harris.
S. R.
We were very well looked after by Nicole at Frank Harris. She was very professional and responsive throughout the entire process of our search for a new flat, listening to our needs and requirements.
She made the search very efficient and rather enjoyable, I'd highly recommend Nicole to any future tenants.
J. D.
From the first phone call, to signing contracts, Nick O’Niell was friendly, professional and helped us out with securing a beautiful flat. They are a great team at Frank Harris and go above and beyond. Highly recommended agents.
J. P.
Frank Harris have been good to work with and very responsive. It has been a pleasure to deal with all the team - Ben and Gurpreet have been good on the property management side and the letting team, Nick and Tony and Nicole have been excellent in getting the property re-let promptly. All of them have been helpful, responsive and professional at all times and a special thank you to Nicole for her cheerfulness and hard work getting everything sorted.
P. F.
Frank Harris & Co have gone above and beyond during our search for a flat in London. Nicole in particular found us our dream flat in the perfect location. She was extremely accommodating and especially given Covid and it being a nervous and uncertain time for everyone, she made us feel totally at ease and enabled us to enjoy our flat hunting search. Also, she accommodated our long working hours and lack of flexibility for viewing times, which we really appreciated. She was super responsive, which is a complete contrast of what we experienced with other letting agents which sent us properties which were not in line with our requirements. If you need a property in waterloo, ask for Nicole @ Frank Harris - she’s the person to go to!
Z.
I have used Frank Harris once before to find me a flat and found them to be professional throughout. It was for this reason that I opted to use them again when I needed to relocate to South Bank.
My expectations then were understandably high this time around. I was very surprised therefore to find my expectations not just met but exceeded. In spades.
Nicole (Forgive me but I can't recall her surname) was a real pleasure to work with from the start. Highly professional yet friendly, knowledgeable of the local area, patient and seemed genuinely concerned with finding me exactly what I was looking for, explaning the process and asking me relevant questions but without bombarding me.
She found me exactly what I was looking for almost immediately and although the viewing was online it seemed no trouble at all for her to put up with my lack of IT skills and virtually walked me through the walk through.
A thoroughly straightforward and, dare I say, enjoyable experience from start to finish.
I couldn't recommend Nicole highly enough, she's a genuine asset to your company.
Please pass my compliments to her
C. O.
A Frank Harris (Dexters) agent, called Nick O'neill, contacted my partner and me after he diligently located a property that matched our criteria. Upon arriving to the flat for the viewing, we were warmly received by Nick. While showing us around the property, he was very attentive to our quetions and provided us with a fair and honest assessment of the property. Our experience was made considerably easy once Nick mediated between us and the landlord and the entire rental process was streamlined due to his contribution and efficacy. I fully recommend Nick as a property agent; his professionalism and astuteness is exemplary... 5 stars!!!
R. L.
Glad to have found our rental property through this company. Nicole Pretorius as well as Nick O'Neill have both been very helpful throughout the process, answering all of our enquiries and suggesting more property listings that could be of interest to us. We closed the tenancy agreement within days of finding the flat. Would highly recommend. A special shout-out to Nicole for her professionalism and dedication!
L. M.
I got my current flat (rental) through Frank Harris, with Nicole P's help. Nicole was very helpful throughout the process, always responding to queries without delay and very professional. The process itself was quite streamlined, it took about 2 weeks from 1st viewing to contract signature.
E. E.
My letting agent Nicole was very helpful throughout the letting process. As a first-time renter I really appreciated how easy she made everything! I feel like she went above and beyond to smooth over small logistical hiccups like dropping off my spare pair of keys after contractors failed to do so.
H. C.
I had a very good experience at Frank Harris South Bank with Nicole Pretorius, who helped us find a good new flat in record time and played an important role in negotiating with the landlord so that we could secure the flat. She is responsive to our calls and highly effective in her work while being friendly and pleasant to engage with.
T. M.
Worked with Nicole to find a new flat. She listened to what I was looking for and Somehow managed to find me the perfect flat.
From understanding what I was looking for, finding me the right flat, negotiating, and communicating with the landlord, Nicole has been the best agent I’ve encountered in London so far.
Highly recommend getting Nicole to help with your next property search.
S. S.
Nicole has been a delight throughout what is usually a really stressful time. All of our questions have been answered promptly, and it felt like our best interests were always kept in mind. I'm looking forward to moving in, and reassured that this will be a worthwhile tenancy! Thank you.
G. C.
Just wanted to thank Jamie, Tina and the rest of the Frank Harris for assisting us with our flat sale earlier this year. Despite all the complexities of the current COVID-19 situation, the Frank Harris team was able to smoothly facilitate viewings, negotiations and ultimately a successful stress-free sale. If you're looking to buy or sell in the Barbican, I could not recommend the Frank Harris team enough.
V. K.
I have been working with Sofia Hammond at the FH Southbank branch for the past month.
Her responsiveness, friendly manner and professional, clear guidance through what seems a somewhat intricate first-time-buyer process is warmly recommended.
Veselin
K. B.
We just bought a house sold through Frank Harris. Emma and the team there were helpful, knowledgeable, and always responsive to our requests. They helped manage the complex process, made more protracted because of a chain and because of the pandemic. They also know the area very well and are extremely professional.
J. W.
We had a great experience letting a flat led by Nicole who was friendly, responsive and transparent. Definitely felt like our best interests were being considered throughout the process!
L. D.
Great experience with Nick, would highly recommend.
I worked with Nick to find a flat around Waterloo and had a very positive experience: Nick went the extra mile several times to make sure that everything concerning the flat was taken care of (incl chasing several people to ensure the flat was in top condition before our move in). In general, Nick is really professional, responds very quickly and ensures that your interests are defended. If you need a professional real estate agent who's on top of things and who solves every issue (no matter how small it may be) efficiently, then I would highly recommend to go for Frank Harris Southbank and work with Nick - would love to work with him again if I need another flat!
R. I.
I interacted primarily with Catherine, who was instrumental in showing me properties and answering my flurry of follow-up questions both promptly and patiently. She also assisted with my accelerated offer process and gave me respectful and sensible guidance throughout the negotiations, targeting a fair outcome for both parties.
K. J.
We recently sold our property through Frank Harris and were extremely pleased with their service and strategy. It sold for the asking price, off market on the first day of being shown to prospective purchasers.
Ashley Whitbourn was superb in the way he handled the sale. He is very friendly and thoughtful and has a real eye for detail. The team are super too.
This is the second time we have worked with Ashley on a sale - he sold that house on the first day as well!
I highly recommend Frank Harris
A. S.
We have recently sold our property in Waterloo through Frank Harris and we cannot recommend them highly enough. Certainly a 5 star company! A huge thank you to Simon and Ashley for all their kind help and support throughout the sale process. They really went the extra mile, as we live abroad they dealt with certain elements on our behalf which went beyond their obligations. Having dealt with other estate agents in the past, I can honestly say we have never had such excellent service. It’s been a real pleasure to deal with you. Thank you all.
G. M.
Catherine has such a lovely manner, fresh to see in the estate agent space! She is so helpful, really wanting to understand your ideal property, gives great suggestions and time to reflect. There needs to be a lot more Catherine's in the estate agent world!
B. U.
We found our flat with Frank Harris. Nicole helped us throughout our search making sure all our questions were answered. Considering how other agencies work, Frank Harris and our agent Nicole definitely deserve 5 stars!
D. J.
Worked with Sofia & Emma at Frank Harris in the sale. This was a challenging and complex transaction. Sofia worked without complaint to see it through successfully, regardless of all the pressure I put on her. Thanks
S. M.
Catherine was extremely responsive over email and always followed up with a call. When we met her to view the properties she was professional and friendly, providing helpful information and input. We would highly recommend Catherine.
Z. G.
I have been a client of Frank Harris for decades and have become accustomed to the excellent and no fuss service.
This time, Gurpreet Bhakar of the Property Management team has been outstanding in his dealings with the outgoing tenants and managed all the issues efficiently and seemingly effortlessly - and with a good sense of appropriate humour added.
First class!
Zdenek Gregor
S.
I let my property (a studio flat near Webber Street SE1) through Frank Harris. I had it listed with another agent previously. Frank Harris undertook more viewings and got more offers. Nicole was very helpful and professional. Would recommend and will go back to again.
J. J.
Catherine worked very hard to help me and consistently gave a professional service. Her communication was excellent throughout by always keeping me informed and giving updates.
R. M.
We had an excellent experience being assisted by Nicole Pretorius in our search for a new home. Nicole was very helpful, on hand to answer all our questions and always responsive to calls and emails (including making herself available to contact the weekend we moved in). Excellent manner and a pleasure to deal with. Thank you for all your help!
C. A.
Nicole helped us find our flat. She was great to work with throughout our flat search, always very helpful and responsive to any queries we had. Thank you!
N. E.
I've been renting my property through this company for over 10 years now. I love the personal service they give. Even though I live abroad, they are always available by phone and email to help handle any issues. They are efficient, always find new tenants for me and are extremely helpful. I've also appreciated the constancy of their employees as it has allowed me to build long term relationships with their office. They are by far the best letting company I've used in my 20+ years of letting. They really know and seem to care about my flat and maintaining good landlord relationships. I recommend them highly.
A. L.
Nicole was really lovely and happy to help. She was also quick to respond to the many questions I had about the renting process. Really appreciate the service that I got from the agency in the lead up to moving.
P. G.
I have used Frank Harris to rent out our flat near Waterloo for about 12 years. They do a great job and keep in touch with any issues, as well as understanding the rental market so that the flat is rented out with good tenants. Highly recommended.
r. m.
A massive thank you to Catherine Gaston who made our property search something to look forward to. Unlike other estate agents she was warm, friendly and always took her time to show us around and tailor our property search to find exactly what we were looking for. All while maintaining a high level of professionalism and ensuring we felt like we were in capable and experienced hands. Thank you!
E. B.
I have acted along side Frank Harris (South Bank & Waterloo office) on a number of transactions over the past 8 years. I have found Ashley and his team to be professional, knowledgeable and efficient.
I would not hesitate to recommend them to anyone looking to buy, sell or rent in the area. They are an asset to their company!
j. l. a.
I have been using this agency for many years and they have never failed to deliver. They are most reliable and efficient and the property manager Mr Bhakar is always quick to respond and has been extremely helpful with my request. I highly recommend this agency. Best Regards.
A. C.
Nicole Pretorius was incredibly professional and friendly and helped us to find some of our favourite properties. Would highly recommend Frank Harris & Co.
S. B.
Absolutely delighted with Emma and Charlie from the Southbank office who managed to sell my flat in record time after experiencing a disappointing few months under contract with other high street agents. They managed to do all of this as soon as COVID lockdown was lifted, beating a number of local agents to the pole!!
Huge thank you to you and your team at Frank Harris.
Sarah B - Kennington London
R. I.
Nicole and Nick were very helpful in finding us our rental property, and it was a pleasant experience throughout, from viewings to closing the agreement. Highly recommended.
G. P.
Our experience with Frank Harris Southbank & Waterloo is extremely positive - very easy and understanding, and provides all the help you need! Special thanks to Sofia Hammond who is a pleasure to talk with and discuss any question we have and who always carries a positive and friendly attitude!
S. S.
Very good service by Tyger Sanchez. As first time buyers he took the time to show us multiple flats in our local area and answered all of our questions honestly.
s. t.
I can only say good things about this company and Vikki who helped us find an amazing home. In my experience normally dealing with estate agents is a nightmare in London but working with Vikki (our agent) and Frank Harris was a fantastic. They took us through the whole process and were always on hand to answer our many questions with patience and understanding. Vikki was super professional and helped way beyond her role. I cant recommend this company enough, many thanks!
A. A.
Nicole Pretorious was very attentive when sorting out our move. Always friendly and professional and left me willing to refer friends and famly to Frank Harris. She also deals with our issues promptly, so can not fault her!
S. H.
Frank Harris & Co has managed my flat in Waterloo for around 8 years now and I'm happy to say that I've had nothing to worry about in all that time. Everything is done as it should be, I don't have to worry about not being in London and everything is looked after properly. I wouldn't have any hesitation about recommending them to anyone who wants to rent their flat or house.
N. D.
I've had an extremely positive experience with Frank Harris - agents are helpful and specifically Teneal who was friendly and quick to respond to any questions or issues I had. New to renting alone in London and had a really stressful time trying to find a flat with other agents prior - I felt that Frank Harris offered me more guidance and I'm really grateful for all of their help so far.
P. K.
Great estate agent, knowledgeable, reliable and on top of the process
We used Frank Harris to sell our flat. They were very knowledgeable about the area and had proactive plans for how they would go about the process. When we had offers, they were very helpful in dealing with potential purchasers, and were on top of the process throughout.
H. S.
Frank Harris were excellent in helping us find and move into our new property. We had our viewings with Rebecca who was lovely and friendly and in no way pushy like representatives from other agencies that we met with. Throughout the process the team at Frank Harris were very good at keeping us informed about the progress of our move and what we each had to do next etc. Would definitely recommend.
j. d.
My parents dealt with Emma at Frank H and they can not recommend her enough. She was professional and helpful and would do business with her again. Highly recommended
S. J.
I contacted Frank Harris about buying a flat at the beginning of the year. Simon Angell could not have been more helpful or thorough. After arranging numerous viewings for me and a couple of false starts (when vendors decided they did not actually want to sell after all) he found me just what I was looking for and the sale went through. This was down to his hard work and persistence and, while he is of course acting for the vendor, I never felt he had anything but my best interests at heart. I highly recommend him and Frank Harris.
J. A.
I have been letting an apartment out through Frank Harris is Waterloo and have always found their service to be excellent. Nicole in particular has been very thorough and helpful with the last letting. Highly recommended.
J. H.
A superb service all the way from Frank Harris and Co, Waterloo, Central London office. I recently bought a small flat in the Southbank region and received a highly professional service, regular communication and all due diligence in the purchase - from my initial enquiries about the property all the way through to the point legal completion. I had a bespoke, one-to-one dialogue with Simon Angell, Assistant Manager throughout the buying process. I would not hesitate to use Frank Harris and Co again in the future and would undoubtedly recommend their services to others.
J. M.
I have been dealing with Simon at Frank Harris regarding the sale of my flat. He has consistently gone above and beyond what could be expected to make the process as smooth and simple as possible.
Simon and the team have been professional, courteous and supportive throughout the process and I cannot recommend them highly enough.
B. F.
I have been fortunate to act with Ashley Whitbourn on numerous residential property transactions.
His professional expertise, skill and also ability to manage transactions (as well as assisting the lawyers on both sides) resulted in every one reaching a satisfactory and timely conclusion.
I would thoroughly recommend his (and Frank Harris' services) to any party proposing to acquire or dispose of property in this area.
A. S.
We have recently sold our property in Waterloo through Frank Harris and we cannot recommend them highly enough. Certainly a 5 star company! A huge thank you to Simon and Ashley for all their kind help and support throughout the sale …
W. K.
Charlie Clark and Emma Lyall were great to deal with throughout the course of the property purchase. Really helpful, attentive and easy going - exactly what you need when dealing with the convoluted and often stressful process of purchasing a property!
Highly recommend.
L. D.
Great experience with Nick, would highly recommend.
I worked with Nick to find a flat around Waterloo and had a very positive experience: Nick went the extra mile several times to make sure that everything …
A. A.
Nicole Pretorious was very attentive when sorting out our move. Always friendly and professional and left me willing to refer friends and famly to Frank Harris. She also deals with our issues promptly, so can not fault her!
S.
I let my property (a studio flat near Webber Street SE1) through Frank Harris. I had it listed with another agent previously. Frank Harris undertook more viewings and got more offers. Nicole was very helpful and professional. Would recommend and will go back to again.
L. P.
Nicole was very helpful and helped us find a great flat which suited our needs. Really knowledgeable about the area and friendly too. Thank you Nicole.
P. H.
Great customer service from Charlie Clark Senior Sales consultant, very helpful nothing was too much to ask. He went extra mile with a viewing as well communication was excellent. We look forward to use this agent again and we definitely recommend their services.
D. B.
Frank Harris have done a great job re-letting the property (for the third time), working hard to ensure a smooth transition and strong tenants. Highly recommend them.
S. B.
A fantastic company. The staff are very helpful, attentive and professional. They made my experience of dealing with them a pleasure. I wouldn't hesitate to recommend them. They also have excellent support companies for the move in process. First Class!
j. a. S.
Emma Lyall was amazing, she offered me great honest advice and I would recommend her and the team at Southbank any day. Truly a 5 star experience and leagues above compared to her competitors on the high street.
A. L.
Worked with Nick to quickly rent our property in Lambeth. Despite a challenging market due to Covid, Nick was responsive and proactive in getting the property rented to a high quality tenant. NIck also went the extra mile to look after the flat due to our long distance travel needs and couldn't have asked for a friendlier or more professional response. Highly recommend the agent and Nick who have been working with us for many years. Thanks to Nick and the team.
G. A.
Everything is excellent A fantastic company. Was contaced by Nick The staff are very helpful, attentive and professional. They made my experience of dealing with them a pleasure. I would recommend them to every one.This is a great example what Frank Harris is doing great Job. Thank you Nick Great Job.
L. V.
Nick helped us to find the perfect flat for our budget. The flat fit all of our criteria and he helped us to communicate with the landlord in order to secure the rent as fast as possible. Nick is very responsive and helpful with regard to any concerns we have.
P. H.
Great customer service from Charlie Clark Senior Sales consultant, very helpful nothing was too much to ask. He went extra mile with a viewing as well communication was excellent. We look forward to use this agent again and we definitely recommend their services.
T. P.
Me and my partner were looking for a cozy one bedroom apartment, looking here and there, we found a very sweet apartment through Frank Harris, we would love to thank in particular Mr Nick O'Neill who assisted us throughout all the process!
C. W.
Ms Zoe Kyriacou is the answer to a landlord's prayer! She anticipates and fulfils requests in a consistently professional manner, and her prompt responses are motivated by enthusiasm and dedication to her work. A great problem-solver, she also attests to the training and corporate culture that Frank Harris prides itself on as a reputable real estate agent.
Anthony
Y. S.
Catherine accommodated my son to view a property within a couple of hours notice and then showed me the property the following day at my convenience. She answered all my questions professionally and was very pleasant to deal with. Our offer was accepted. Thank you Catherine
D. B.
I feel confident about the management, care and the letting of my flat. I am kept informed and have been given sterling advice. The staff at the Frank Harris have been friendly and co-operative especially Robert Sayers who has the responsibility for my flat. Not cheap but worth it
S. N.
Nicole was incredibly professional and helpful throughout the whole process, by far one of my best renting experiences. The process was super easy and she helped us throughout every step.
L. H.
We have used Frank Harris & Co a number of times over the last 8 years to market and supervise the rental of our flat on the South Bank in London. The staff have offered a very professional service at all times and we would not hesitate to recommend them to anyone wishing to rent or buy in the area.
S. E.
Nick was absolutely fantastic during our recent house hunt. He was quick, clear and transparent. What's more, when coronavirus impacts started to became evident, he worked with our new landlord to help push up our move in date several weeks so that we could get in before any of the lockdowns. Cannot thank him enough for making this move our best yet! Thanks Nick!
A. M.
Nicole Pretorius at Frank Harris has gone above and beyond in finding the right tenants for me and making sure they and I are very happy. Nothing is too much trouble and she is real pleasure to work with. Much appreciated.
S. Z.
As an international student, I used Frank Harris to rent an apartment. The whole process went smoothly. Our project manager Teneal knew the business very well and patiently answered all questions. I hope you made the right choice as I did.
J. P.
Frank Harris of 123 Stamford Street have rented out and looked after our flat in County Hall, for about 15 years. They do a first class job and keep in touch on any issues affecting our flat. Highly recommended,
F. C.
The agent we had called Sofia was really friendly and helpful when showing me around the properties. She answered all my questions and gave us all the information we needed. I would definitely recommend !
j. a. S.
Emma Lyall was amazing, she offered me great honest advice and I would recommend her and the team at Southbank any day. Truly a 5 star experience and leagues above compared to her competitors on the high street.
T. N.
I can't recommend this agency enough. We were greeted at a property viewing by Rebecca, who was extremely friendly and genuine, but also informative. She was punctual and had in depth knowledge of the apartment but also of the local area which we found to be useful. Not all of our tenants could make the initial property viewing and Rebecca happily arranged two more viewings for us at short notice which was really helpful to us as well. Finding a property in London can be a daunting task but Rebecca/the team at Frank Harris have made it a far more enjoyable process.
P. K.
As a landlord I have worked with Frank Harris (Stamford Street Branch) for over 20 years. I have found the agency to be truly professional in every respect. From arranging viewings to property letting and management service. Highly recommended.
A. B.
Nick was fantastic! Went above and beyond to help us and make sure that our rental was as easy as possible
H. M.
Very happy with service provided by Frank Harris both as letting agent and also in finding a good buyer for my property. Recommend Simon Angell particularly, who was friendly, straightforward and very helpful.
M. G. N.
Very trustworthy and helpful. I spoke to an employee called Zoe who helped me as i am looking to rent a flat for the first time. I am excited to be working with the team more in the future.
S. B.
A fantastic company. The staff are very helpful, attentive and professional. They made my experience of dealing with them a pleasure. I wouldn't hesitate to recommend them. They also have excellent support companies for the move in process. First Class!
D. B.
I can't stress enough how great Frank Harris at Waterloo is! I used Frank Harris services couple times now and I can honestly say that not only the Team is very efficient and organised but they will always go extra mile to help and assist you with anything you might need help with.
R.
I had a great experience working with Nicole in our recent house search - Incredibly professional, responsive to our enquiries and friendly communication throughout!
A. G.
I have had an positive experience using Frank Harris & Co.
Sales Agent, Catherine answered all my queries and went full lengths to assist me during my property search! I couldn't ask for much better service.
ゴ.
Totally a satisfying experience for us. We were eager to find a place which needs to be suitable for students who study near the Thames and finally we got it. That's enough. What's more, the staff help us to choose a beautiful flat. The room is spacious and Most of the time it is quiet. It's really a good price in such a place, I mean, surrounded by stations and the London Eye, many restaurants. We can have a walk near the Thames. Finally, also so convenient for us to study. We really appreciate it.
V. K.
I've rented my property through this company for first time. I love the personal service and attention they give. Rob is fantastic and really easy to deal with. He is very professional and goes an extra mile in order to facilitate the whole experience.
L.
I have used Frank Harris for over 10 years as letting agents for my flat. Absolutely brilliant agents over and above expectations. Reasonable fees and friendly service.
A. W.
Emma and zoe were a pleasure to deal with their friendly manner and good advice made looking for a property a swift process. would recommend them to anyone looking to buy or sell.
A. P.
Emma and the team provided great advice in a friendly and professional manner. I would recommend Emma and her team to anyone looking to buy or sell in the SE1 area.
D. S.
I've worked with Frank Harris and Co for close to 20 years now. I have always found their service to be excellent. Above all they are timely, helpful, communicative, and show great integrity, which can be a rare thing in this industry!
M. A.
Exchanged today, very happy... and without Emma Lyalls help it would never have happened.
Slack solicitors leaving everything to the last minute could have derailed the whole thing if Emma hadn't been there to pick up the pieces and hold things together.
Playing go-between, diplomate and peacemaker, Emma went above and beyond the call of duty in facilitating the whole process. I can't sing her praises loud enough or speak highly enough of her.
Without Emma's relentless drive and support, there is no way this deal would have kept going.
Particularly these last few weeks and even more so during a very chaotic day today.
However... we got there in the end.
Thank you so much, Emma, you're an absolute star.
(This next part of the review dates back to my offer being accepted)
Patryk is the best viewings professional of the many I have met this busy week. I must have seen 30 properties with about 8 different people showing me around. Patryk was the best by far. He didn't ever do that annoying thing of explaining "now this is the kitchen"... while your standing next to the cooker. As if you can't see its a kitchen. Nor did he talk incessantly as many do. I like to go in and feel the space without being talked at nervously. Patryk is relaxed, listens to your needs, and plays the viewing accordingly. I can not praise him highly enough.
D. C.
Highly Recommended. Simon Angell was my key point of contact and it has provided an impecable service throughout the process of selling my flat in SE1. Regular updates, great judgement and speed of response are few of the things that made the process stress-free.
L. G.
Really impressed with Catherine Gaston at Frank Harris - always friendly and professional, with excellent communications throughout complex negotiations. Would definitely recommend.
A. B.
Very professional, fast, efficient,friendly and helpful people. They helped me out getting The place that I always wanted to have in central London.
Answered any of my request and queries quickly and clearly. Would recommend them to any one looking for renting out a flat.
Thanks for the great work, cheers!
M. S.
Was great dealing with Harrison Bacon, who worked round the clock to make things happen in record time. Appreciate all the effort, thanks very much.
J. K.
I and my flatmate got a very nice, lovely flat for our university thanks to the massive amount of helps from Frank Harris and Co. Thank you all for the nicest helps - and especially when we needed a flat with a good location as well as good value of price, the firm provided us the perfect choice!
N. P.
I've been using the team at Frank Harris on Stamford street for nearly 20 years, since I first moved into the area. Buying, selling, renting, managing, in all departments they've been good all round, never really any problems.
A. C.
Although We didn’t end up buying through Emma and her team, we found them very helpful and they went above and beyond to ensure we saw knew what was on the market. When we come to sell we will definitely be using Emma!
M. S.
Professional and personable experience with Nicole. Nicole was thoughtful and polite, making the apartment search and refinement of criteria streamlined and enjoyable.
G. K.
Very helpful, fast and efficient. Great agent. Very much recomended. The only "small minus" was a quick drop of inerest to help after we signed a contract and difficulty to get all relevant paperwork. All solved in the end. Very happy with the service and happy to come back.
a. w.
Very quickly after Mr Gurpreet Bhakar started overseeing my property I became impressed by his high efficiency and excellent follow-up. He understands fully my concerns which I need only indicate and I am pleased he is taking care of my property.
P.
Very impressed with Patryk Walko - you are in capable hands with this professional estate agent. The entire engagement with Frank Harris & Co has been excellent.
A. B.
Great experience of letting with Frank Harris & Co. Professional, helpful, and always quick to respond. Highly recommend! Thank you Nick & the rest of team.
D. P.
Very helpful and hardworking team! Catherine has helped inform me about all the necessary processes and decisions and supported me through this stressful time. I couldn't of ask for more.
J. D.
Due to my situation I didn't find a flat with Nick but I was very impressed with the service we received and the professionalism of the team! would recommend them to anyone looking in the area.
A. A.
Nicole was of very helpful throughout the process - from initial viewings, to handling paperwork, to eventually moving in. Thank you Nicole!
L. C.
Great service and support from Frank Harris especially from Nicole and Harrison. Easy to reach and always happy to help.
J. B.
We have made use of their services from 2005. They have been very helpful and professional. Always very helpful. Over the years we have had the help of Tony, Stacey and Vikki. Thanks to a great team
P. S.
I've been dealing with the Frank Harris Lettings team for many years and have found them Professional, Knowledgeable and easy to do business with. Highly recommended.
B. B.
Main contact was with Nick, promptly got in contact after an inquiry and was able to quickly walk me through the process. Went from viewing to having a place in a little over a week and felt like I had support throughout.
L. P.
Nicole was very helpful and helped us find a great flat which suited our needs. Really knowledgeable about the area and friendly too. Thank you Nicole.
S. B.
Zoe and Emma were very absolutely outstanding throughout the sales process and I would recommend using them any day of the week.
R. B.
Frank Harris gave us fantastic support from day one and always cleared up our doubts quickly. Thank you especially to Nicole Pretorius.
C.
Really positive experience with Frank Harris. Nick and Nicole couldn't be more helpful and friendly. Thank you!
S. A.
Very proffesional, friendly and helpful people. They helped me out getting my place in no time with no stress at all. Would recommend them to any one looking for renting out a flat.
T. H.
First time using this agent and received a good service. Prompt and clear communication and good use of available technology enabled us to complete in a tight timeframe.
A. K.
Excellent service, Vikki and team were very helpful when we rented through Frank and Harris in london for consistently 2 years . Anu
C. C.
I went viewing with Emma and although I didn’t end up buying through them found Frank Harris very helpful and professional
J. P.
I deal with many of the Frank Harris team on a regular basis and I can only say positive words about them all. Very professional and a very friendly company.
D. P.
Lovely team, quick to reply and always supportive.
Special thanks to Nick for his help and advice, always very professional!
M. S.
Just completed a rental with the support of Nicole Pretorius, who was excellent throughout.
A. G.
Thanks so much for helping with the flat search - Nicole was great!
R. P.
High quality service - friendly, patient and thorough. They understand that finding the right property for you takes time and perseverance.
S. Y.
Ashley and Simon are experts in their market with detailed knowledge. Always a pleasure to work with the team.
m. h.
Fantastic company- professional in every way- an absolute pleasure to work with and would definately reccomend to landlords and tenants alike!
Y. L.
I’m really enjoy the nice service and the nice flat. You can get detailed information about a lot of flats and houses and choose the best one you think.
J. E.
Always extremely helpful with whatever I have needed from them. Answered any of my request and queries quickly and clearly. Would recommend their services
S. R.
Gurpreet Bhakar has been helpful in liaising with the landlord for management of the property.
H. W.
They were very helpful and efficient in dealing with the Council and the tenants.
j. z.
All of my roomates are really satisfied with the service and Vikki is soooooo patient.
A. W.
Very positive experience. Simon and the team were responsive, helpful and friendly
O. K.
Great service & very friendly. Rare to find such good service in the London property jungle.
K. S.
Always had great professional advice from Tony and his team
C. W.
Very efficient team. I always have a good experience every time.
k. s.
Gurpreet was professional and efficient in dealing with my requests
P. M.
Finally someone who knows what hes doing. Saved me so much trouble in finding me the right apartment.
R. R.
Nice and relatively fast experience!
a. a.
They helped find a place to rent
J. T.
Brilliant service
张.
good service👍
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