Reviews of Hanover Residential. (Real Estate Agency) in London (London).

Hanover Residential

110 Reviews

110 Comments

Real estate agency

102 St John's Wood Terrace, London NW8 6PL, United Kingdom

Go to the comments

Description Map Open Hours Reviews Contact Photos

Description

Information of Hanover Residential, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Hanover Residential

Sunday

Closed

Monday

9am–6pm

Tuesday

9am–6pm

Wednesday

9am–6pm

Thursday

9am–6pm

Friday

9am–6pm

Saturday

9:30am–1pm

Reviews of Hanover Residential

S. M.

I'm so glad that I stumbled upon Sam during my search for a flat. He was easy to work with, understanding, organized and thorough with everything in regards to my flat hunt. In the end, he helped me secure a flat that I love. I would recommend working with him and Hanover Residential in general.

A. P.

I recently used Hanover for a new letting in St John's Wood. I had the pleasure of working with Sam, who was incredibly professional, helpful and pleasant throughout the process. The company sorted our agreements quickly and efficiently. I would highly recommend the agents, and especially Sam.

F. H.

Exceptional and efficient service by Courtney Freeman! The process was smooth from the time of viewing of the property until signing of the contract. Courtney replied to all my queries in a timely manner and always so helpful with the process. Definitely Hanover is the best agency in St Johns Wood. I have used 2 different agencies before but so far, Hanover is the best in terms of process, efficiency and third party referencing was also done pretty quick.

J. H.

Moving to London coming from abroad, all things are new. Hanover Residential took really good care of me guiding me thru the various steps in a very good mannor, with high integrity and professionally. I felt very comfortable during the process and I would highly recomend others also to use them and or consult with them when looking for new place to live. Special thanks to Sam Jones. 👍😀

W. D. K.

We are very pleased by the services provided by Hanover, especially to our agent Courtney who was excellent at communicating with us and our flat owner to keep everyone informed and ensure the tenancy agreement progressed as quickly and efficiently as possible. Courtney has been really helpful in my time before and since moving into my current property. She had solved any issues/questions that I've had quickly and efficiently. My family and I are very pleased with her great effort in getting our current home settled within a week. Excellent work! I would certainly recommend.

S. C.

I had a great experience with Hanover Residential! Sam was always extremely quick to respond and helped me to get through all the formalities while I was not in town. Thanks for your help and I would recommend Hanover Residential to anyone looking for a flat in London!

L. S.

We were delighted with the excellent service provided by the team at Hanover Residential, but in particular by Sam Jones who was extremely helpful, efficient, professional and caring. He made the whole process easier and we appreciated this a great deal. Also to Richard whose advice was also invaluable.

S. Y.

From the first time we met until handover …and beyond, Hanover has been excellent ! The service levels have exceeded our expectation at every stage. In fact we wish to continue the association. Special thanks to Senan for being solution oriented from the beginning and for Jason for helping us in times of crisis. Never easy when done mostly digitally. Possibly a Harvard case study.

C. S.

Jason and Senan were absolutely spectacular on what turned out to be an unexpectedly long journey. Jason was totally on top of things that needed to be done, very patient and professional (yet friendly!), extremely prompt with responses and maintained a great flow of communication between the different parties. Senan made himself available to show me, my friends and family around the house several times. All in all, the service was amazing and I'm very glad I had them on my team for the journey!

C. P.

Indeed exceptional service! As a first time buyer, living 2.000 miles away, finding the right property to buy specifically in St John's Wood, seemed very complex and difficult. Senan Jumah perfectly understood our needs and desires, and proposed the right options to meet the criteria, with absolute transparency and fairness. Jason Goldstone, who was in constant communication with me from the beginning, steered through the process in a meticulously professional, reliable, and efficient manner, keeping me fully informed at each stage. Throughout, I felt that my case was treated with integrity and honesty making things quite easy and painless. Both Jason and Senan were always available, easy to reach at any time, pleasant to deal with, trustworthy, extremely helpful, and quick. I would not hesitate for a moment to recommend Hanover to anyone looking to buy a property in the SJW area.

T. G.

Moving home can be very daunting and stressful. I am very grateful to Hanover Residential who made it easy for me. The service provided by Courtney Freeman has been exemplary. Courtney is always reassuring, understanding and willing to help-all with a smile. She goes out of her way to make things happen. Thank you Courtney.

R. I.

Thanks to team at Hanover, and in particular Sam, in finding our first home as a married couple. Sam and I were in continuous dialogue as he sought to find us our ideal home in SJW. These guys are experts within the neighbourhood and would recommend them in any SJW property search

K. B.

Senen at Hanover is a true champion and ambassador for viewings and flat/house purchases in the SJW, Maida Vale, Mill Hill, Swiss Cottage and Primrose Hill areas, representing Hanover.

M. D.

We worked with Sam to secure a new place to call home; and thankfully we’re very happy with the service and the apartment we are now renting. Sam was always professional and helpful when dealing with us. He definitely went above and beyond a few occasions, which we really appreciated. Would likely recommend Sam and the team at Hanover when looking for a new place in this lovely part of London!

岩.

Courtney helped me to find a new apartment in Swiss Cottage. She gave me proper advise and replied to me quickly and adequately. So, my transition was very easy and smooth!

N. A. D.

I liked all the above qualities. Courtney Freeman was very warm and made everything very easy for me. Anything I did not know about she made it extremely easy and said she would sort it. (Music to my ears) I am so glad I was introduced to Hanover Estate Agents. Best wishes Nina Dehkan

S. Z.

I found Hanover agency very efficient as they are able to offer a wide range of properties to all customers with different needs. We were constantly changing our plans regarding the flat we were looking for and our agent Sam was always very patient. He listened to us attentively whenever we came up with a new idea or wish. We must have been challenging customers but he was working tirelessly until we found the perfect place. We are very satisfied with his work and can only recommend him. No matter what you need he will find it for you. Thank you once again

E. A.

I was looking for a rental property. I would like to thank Sam Jones for the great experience. He is always responsive and helpful. Appreciate his assistance and professionalism during this time.

D. S. M.

Really excellent and careful attention by Sam Jones who advised us and advised us in the best way. Totally grateful to him for his attention and trust.

z. s.

I was looking for a place to rent in St. John’s Wood and Courtney Freeman helped me tremendously. Found the perfect place for the right price. She’s extremely friendly, hardworking and responses very quickly whenever I have an inquiry or need any sort of help. Wish you all the best for the future Courtney, may you continue succeeding in everything you do!

A. W.

Great experience! We have been in touch with several different agencies when looking for our new home and Hanover stood out by far! Courtney is very friendly and professional and was very helpful from the start. We are really happy to be renting with them! Would absolutely recommend.

S. H.

Sam Jones at Hanover, has been incredibly helpful and professional. I refurbed the flat remotely and Sam gave us valuable input in terms of upgrading the flat. He visited the flat on short notice and was responsive to all my concerns. He did multiple viewings till he found us the tenant with the right profile and negotiated a fair deal for us. I cant thank him enough for his dedication and commitment !

B. H.

Sam was great to deal with - on the ball, contactable, would follow things through to the end. Highly recommended.

N. C.

I would highly recommend Hanover Residential to any landlord in St Johns Wood and the surrounding areas looking to rent their property. This is the second time Hanover have been the successful agent to find the tenants for our house, beating several other Estate Agents in NW8, W9 and W1. In particular, Sam Jones and Sian Stevens were always professional, knowledgeable and extremely helpful throughout the whole process - keeping me informed at each stage. They also organised the inventory, gas and electricity safety checks on my behalf. Thank you Hanover for all your assistance and look forward to working with you again in the near future!

R. G.

Courtney was the most professional and most importantly extremely responsible from the start of our search. She understood my needs and endeavoured to find the properties that suited my needs . She was able to negotiate in my behalf . She was with me right till the handover. I loved her personal interest which made the stressful task of home moving very easy. Thank you!

T. H.

Charlie was the best agent I have ever met. He understood my needs and has always been super helpful and helped with everything from start to finish. Buying a flat during lockdown was not easy but Charlie managed to help me complete in a short period of time. I would highly recommend Hanover Residential if you are looking something in SJW area!

C. C.

This is my first time with Hanover Residential and I am beyond satisfied with the agency. They are very professional and always there to help you when needed. I would especially like to thank Sam and Sian for all their hard work and professionalism. It is without a doubt that I would recommend them. A 5 star for the agency from my end!

L. B.

Courtney was always responsive and professional. Also appreciated was her patience, necessary as we were abroad when we started the process. We are very pleased with the property she identified for us and with the eventual rent negotiated. She met with us as often as we sought and we found her both charming and knowledgeable. Her five star service was a pleasant introduction to London.

A. A.

Fantastic team. Positive, honest, transparent, and excellent communication. Went the extras mile to get the job done. Couldn’t recommend them highly enough. Charlie was an excellent negotiator with patience, persistence and a cool head during trying times! Jason steers the ship wonderfully! Couldn’t recommend them highly enough.

A. A.

Charlie helped us secure our first home purchase even amidst numerous competitive bids on the property. He was super responsive at all times, always on time, very professional and proactive in getting us from bid to completion in five weeks. We would strongly recommend him as agent for anyone looking to buy in the St John’s Wood area. Thanks again Charlie for all your help!

G. A.

I was assisted by Sam from Hanover while looking for a flat in London while in lockdown in another country. Sam did a terrific job helping me to find a proper flat, showing me some apartments virtually and to my friends on my behalf. Sam was a professional and was truthful all the way, showing me not only the pros of the properties but also the cons. I recommend using Hanover' services and especially Sam.

c. c.

The process of purchasing our flat in St John’s Wood was extremely well coordinated. Charlie was pleasant to work with and always available if something arose. Starting from the initial viewing of the clearly presented video starring Jason, Charlie then took over until completion came to fruition. Highly recommended and I’m sure that applies across the full spectrum of sales, purchase, lettings. Thanks Charlie.

M. H.

Mr Richard Chandler found us our dream house. We have been looking for years and had seen this property advertised but no agent could get us a viewing. My wife contacted Richard and he managed to get us a viewing within a few days. He was very helpful and professional, obtaining details we asked for as well as keeping us up to date with developments during the process. I would highly recommend him if you are searching for something special. He is also extremely knowledgeable of the local market where he is acting (St John's Wood) and he's got vast experience as well. We could tell immediately. On a personal note Richard is also a pleasure to deal with.

Very helpful and reliable company I must specially thank Sam Jones for his time and effort to liaise the deal for me. I will definitely recommend you to all my friends.

A. K.

We recently worked with Hanover on a property transaction. We were very impressed with their market knowledge and sophisticated approach. Richard Chandler knows how to handle all parties extremely well and get a deal done. He had his finger on the pulse at all times, was very effective and a pleasure to work with.

J. W. Y.

I had been looking for the flat quite a time, and finally I met Hanover and Courtney. She is very responsible, considerate and trust-worthy person so I could rely on all the process even it is my first life-time flat rent experience in LONDON where I am totally new. I think I am so lucky to meet her and her team, Hanover. Even I really like their website and logo it's so chic. Thank you Courtney and Hanover for the effort and support.

Y. J.

Absolutely delighted with the service we got when my mother was looking for a flat to rent. Sam Jones was available at all hours and answered all our queries promptly and efficiently. Thank you Sam for making the process easy.

J. D.

After dealing with other estate agents, it was refreshing to encounter some professionalism. Senan managed to find us the perfect match after months of looking. Jason was very responsive, and made the process smooth and relatively stress free. Would recommend to friends and family in an instant.

G. P.

We were looking for a rental property and we had Courtenay help us. We found Courtenay and her colleagues very professional and supportive. We highly recommend her!

T. T.

The best experience ever with a state agent. It was never going to be easy to rent out two apartments without any problems but Hanover made it happen! I've rented out two apartments via Hanover and I'm very happy with the tenants and all the services that was provided for me and this is all because of Olly and Courtney!!! these guys are great teams ! Olly really helped me throughout the whole processes and were always there at the end of that phone call! and Courtney helped me to help the tenants to settle down and move in! These guys answered queries and made all the arrangements as required in the best possible way. Thank you both so much!l

P. N.

Extremely responsive and helpful in organising a swift move into an excellent property. A clear understanding into our requirements and needs meant a smooth renting experience that, as tenants, was very refreshing and enjoyable- Courtney clearly has her client’s best interests in mind and was a pleasure to work with.

J. F.

Not all agencies are the same! Selling a flat in St Johns Wood at what we knew could be a tricky time we approached a number of agencies and chose Hanover, an independent company that seemed the most realistic, proactive and flexible. Our confidence in them proved justified. They achieved a great result and we were happy to pay for their excellent service. Highly recommended.

F. O.

Outstanding. If I could give 10 stars I would as I feel 5 stars don’t do justice. Charlie Kibblewhite was our agent who helped see through the transaction right from the inception all the way through to completion on the property. Along the way there were MANY obstacles and Charlie was exceptional at delicately dealing with each of them and finding solutions for all that suited both the buyer and the seller. Charlie is extremely motivated and keen to see things through so you know you are in great hands when he’s on your side. I would definitely recommend Hanover to whoever may be considering buying, selling, letting or renting. Hanover is your estate agent and Charlie is your man.

K. k.

Hanover have been extremely professional, helpful and friendly throughout. Their knowledge of the housing market in the area has been extremely valuable. We will use their services again in the future and recommend them to all of our family and friends.

N. R.

My wife and I had a great experience with the Hanover team, we worked with Senan Jumah. He was attentive and listened well and helped us find our apartment Q4 2019. What made a difference was his support during the whole process. Senan brings an army of support via his professional network. He advised us on picking a top class broker and a effective solicitor team.

P. K.

Courtney was very helpful, she's very responsive and professional! It was very clear what I have to do and she guided me through the whole process even after I moved into the place.

S. A.

Hanover residential team (Jason Goldstone, Senon Jumma and team) did an outstanding job in selling my property in NW8. They are incredibly proactive, caring and good negotiators. They go above and beyond other estate agents. I highly recommend you them if you want to complete your property deal successfully

H. K.

A unique boutique Estate Agent in the heart of St John's Wood. Jason and his team are fantastic at what they do and are always willing to help. Hanover always pick up the phone and have excellent client care. Thank you for all that you have done with our deals to date! Harpreet Kaila Head of London Conveyancing Attwells Solicitors LLP

M. J.

I have recently purchased an apartment in St Johns Wood and although it wasn't through this agency, I felt that Charlie was extremely professional and efficient and a pleasure to deal with. I had dealt with a number of agents over the years and appreciated the way that he works, I was never bombarded with irrelevant properties and he always went that extra mile to try and find me something. Should I require any help in the future I will certainly be calling Charlie, and will have no hesitation recommending him. Thank you.

M. L.

In the last year I have had the opportunity to be professionally involved with Hanover Residential. I would like to highly praise their professionalism, efficiency, dedication, attention to detail and commitment to achieving the best possible result for their clients. Unequivocally recommended!

g. k.

We have been renting properties in London for more than ten years and we have dealt with many agencies. We met Olly Goodman from Hanover and he is just what a prospective tenant seeks; he understood what we needed from the begining and he found the prefect flat for us making a profitable deal for both parties involved, with no “tricks of the trade” involved. Hanover is a very well organised agency and they offered a very smooth experience overall. Highly recommended.

n. l.

Mr Sam Jones helped me find a tenant for my property. He was polite and Curtis. I found him very responsive. I was impressed by his professionalism.

S. M.

We dealt with Courtney and she was really hard worker ,helpful with smile on her face always .

L. M.

I have recently had an experience renting through Hanover, Courtney has been a delight to deal with due to her positivity and professionalism. I would highly recommend her as an agent as she has been a pleasure to deal with

J. F.

Navigating the purchase of a new home post lock down when business was re-awakening could have been daunting. We did face a number of hurdles, but the expert and pro active support provided by Charlie at Hanover was invaluable.

J. S.

We have used Hanover Residential, for a few years now, keep going back as in my opinion they are best in the London area and in terms of service, professionalism and transparency all the staff in particular Miss Courtney Freeman who has supported get the right property at the right price going the extra mile to meet our needs. I wish every agent was like this in London, i'm already looking forward to the next property and i am pretty sure who i'm going to call! Best wishes Mr Sisodia

M. M.

Olly is a very a professional and effective lettings agent. He listens to what his client wants and does his best to meet those requirements. I found him to be unobtrusive and not pushy at all. I enjoyed my flat hunting experience because of Olly. I’ve dealt with many agents over 22 years and Olly is in my top 5. Thank you Olly and Hanover.

M. W.

We had a great experience with James Aspinall at Hanover when looking for a house. He was professional, tenacious, and a pleasure to work with. We highly recommend Hanover and James to anyone looking for assistance with local real estate.

J. M.

I arranged to view the property, that I ultimately took, with Courtney at 5:30 pm and due to travel arrangements i couldn’t make the agreed time. Refreshingly, Courtney didn’t have an issue at all and agreed to meet me at the property at 9:00 am the following morning. Her approach to my offer was direct and concise and made the whole experience effortless and a pleasure.

J. K.

Very easy to deal with. Courtney has been helpful and responsive throughout the lettings process, which has gone smoothly. Would certainly recommend.

A. S.

Richard helped me tremendously with purchasing a flat. He is extremely knowledgeable, patient, and genuinely looks after his clients and keeps their best interests at top of mind.

H. V.

Thank you Courtney Freeman! Great experience in a challenging market. Always responsive to calls and messages. Appreciate your perseverance and professionalism. Highly recommended.

B. A.

Completed purchased a flat from Hanover. They were incredibly helpful in all aspects of buying the property. Very professional and responsive. Would highly recommend them.

R. H.

I recently completed on a property through Hanover with the help of Jason Goldstone and Oliver Fish. I would have no hesitation in recommending them to anyone searching for a property in the St. John’s Wood area. Highly transparent, helpful and accessible at all times. Pleasure working with them.

W. O.

The entire experience with Olly was great. From finding the perfect flat for us, to negotiating the letting terms, all the way to organising everything we needed pre and post move, we had a great experience. I've rented 6 flats in London over the years now, and this was by far the best experience I've had with an estate agent from start to finish. Olly and the team make what is a stressful and exhausting process seamless and smooth!

S. Y.

The team at Hanover — Courtney, in particular — have been really helpful with our move to London. Would thoroughly recommend.

S. S.

Hanover did an excellent job, they were fair between both buyer and seller. We found them to be easily contactable and very happy to accommodate additional viewings.

L. P.

Senan gave me good advice & took me to many properties sometimes more than twice. I am mist grateful for the professional back up that I received from Jason, James and of course Senan

r. g.

Hanover lettings team were superb. I can highly recommend both Sam and Sian, who were very helpful.

C. A. K. C.

Superior service. I highly recommend Letting Manager, Jonathan Wall. I was impressed by his Hampstead and St John's Wood real estate market knowledge. He was punctual, efficient and a very nice person.

J. Y.

Special thanks to Senan and Jason who helped me close the transaction. Very professional and highly efficient process! Highly recommend!

C. K.

Professional, clear communication, responsive, and an overall 10/10 experience in dealing with Courtney Freeman. Highly recommended.

N. M.

Well run office…professional, knowledgable, personable and very helpful.

N. F.

Brilliant, professional and prompt service. I was astounded with Sam Jones ability to secure wonderful tenants in such a short space of time.

M. K.

We put our property on with Hanover in September, they were very professional, highly respectful and managed to get us our asking price in a difficult market.

P. T. (.

Worked with Sian (Stevens). Reliable and trustworthy professional driven by getting the best outcome for her clients. 5 stars.

Jon was professional, knowledgeable, and quite patient during an overview visit of Northwest London. His ability to quickly ascertain the needs and interests of a family was valuable during our meeting with him.

H. E.

Jon at Hanover was very customer service focused. I told him what I was looking for and he found almost exactly where and what I wanted. We will definitely be using him in the future.

D. S.

Fantastic team that kept on top of the transaction throughout. Charlie in particular was really pro-active, patient and very easy to work with.

V. G.

The whole lettings team were excellent. Sian was especially helpful, competent and efficient.

M. J.

Both Sam & Sian was excellent in looking after the property letting. They responded to all issues & queries efficiently.

R. N.

James provided great support in helping us complete the transaction - proactive, open and always available. James, it has been a pleasure!

G. C.

Had a positive experience with the agency, in particular with Sam, who has been professional and available throughout the whole process.

E. N.

Courtney Freeman is just a great agent- carrying and always available. Highly recommended.

S. B.

From the dealings I have had with Jason and the team at Hanover, I have found them to be very efficient and conscientious. I would have no problem recommending them to anybody.